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ビジネスプロセス管理市場：ソリューション別、展開形態別、組織規模別、エンドユーザー産業別、地域別、2026～2032年

Business Process Management Market By Solution, By Deployment Mode, By Organization Size, By End-User Industry, And Region for 2026-2032

出版日
ページ情報
英文 202 Pages
納期
2～3営業日
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=144.76円
ビジネスプロセス管理市場：ソリューション別、展開形態別、組織規模別、エンドユーザー産業別、地域別、2026～2032年
出版日: 2025年04月30日
発行: Verified Market Research
ページ情報: 英文 202 Pages
納期: 2～3営業日
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概要

ビジネスプロセス管理（BPM）市場の評価-2026～2032年

デジタルトランスフォーメーションやビジネス環境の変化によるプレッシャーに直面する中、コスト削減や手順の合理化のためにBPMアプローチを頻繁に使用するようになり、オペレーションの卓越性と効率性を求める組織の継続的な欲求がビジネスプロセス管理（BPM）市場を牽引しています。Verified Market Researchのアナリストによると、ビジネスプロセス管理市場は、2024年の約126億1,000万米ドルを下回り、2032年には260億9,000万米ドルの評価額に達すると推定されます。

クラウドベースのBPMソリューション、自動化技術、人工知能の組み込みに対する需要の高まりは、すべて市場の成長可能性に寄与しており、BPMを業務の最適化と生産性の向上を目指す企業にとって重要な戦略ツールとして確立しています。これにより、市場は2026～2032年にかけてCAGR 10.5%で成長します。

ビジネスプロセス管理市場定義/概要

ビジネスプロセス管理とは、ビジネスプロセスの発見、モデル化、分析、測定、改善、最適化、自動化を含む体系的な手法であり、組織の効率性と有効性を高めています。この規律により、企業はワークフローを完全に理解し管理できるようになり、手順が戦略的目標と一致し、変化するビジネス状況に適応できるようになります。BPMの応用範囲は広く、製造ワークフローの最適化、顧客サービス業務の合理化、サプライチェーン管理の改善、規制産業におけるコンプライアンスの緩和などが含まれます。組織はBPMのアプローチを利用することで、運用コストを最小限に抑え、製品品質を向上させ、市場のニーズにより迅速に対応することができます。

ビジネスプロセス管理市場の成長要因は？

BPMの採用は、いくつかの産業におけるデジタルトランスフォーメーションの加速によって推進されています。米国国勢調査局のAnnual Business Survey（ABS）によると、2022年には企業の63.3%が新しいデジタル技術とビジネスプロセスを採用しています。米国労働省によると、ビジネスプロセスの自動化に投資した企業は、2022年に平均25%の生産性向上と30%の運用コスト削減を確認しており、BPM導入の実際的なメリットを示しています。

リモートワークやハイブリッドワークへのシフトは、洗練されたプロセス管理ソリューションを必要とします。労働統計局によると、2022年には従業員の27.6%がリモートで働くようになり、Gartner社によると、企業の74%が、分散した従業員の業務をサポートするために、ビジネスプロセス管理技術への投資を維持または拡大したいと考えています。世界経済フォーラムのFuture of Jobs Report 2023によると、84%の企業が業務プロセスのデジタル化を進めており、BPMプラットフォームはその重要な実現要因となっています。

さらに、法規制のコンプライアンス要件が、各セグメントでBPMの導入を促進しています。米国証券取引委員会（SEC）は、2022年にコンプライアンス関連の罰則が35％増加し、総額64億米ドルに達すると発表しました。米国生産性品質センター（APQC）によると、コンプライアンス管理のためにBPMシステムを導入した組織では、コンプライアンス関連の事象が45％減少したと報告されており、これがプロセス管理ツールの採用を促進しました。

ビジネスプロセス管理市場の成長を妨げる課題とは？

多くの企業、特に中小企業（SME）は、BPM導入に伴う高額な初期費用に直面しています。これらの支出には、ソフトウェアや技術への投資だけでなく、必要なトレーニングや変更管理への取り組みも含まれます。多くの企業、特に低予算の企業にとって、予算の制約がBPMの取り組みを採用することを阻み、開発の可能性を制限しています。

さらに、BPMソリューションと現行のITシステムやワークフローとの統合は難しく、時間がかかります。組織は、新しいBPMツールとレガシーシステムとの間の相互運用性を保証することが困難であり、その結果、業務が中断されます。また、ビジネスプロセスが複雑なため、大幅なカスタマイズが必要となり、統合プロセスが複雑になり、BPMのメリットの実現が遅れます。

目次

第1章 世界のビジネスプロセス管理市場の導入

  • 市場概要
  • 調査範囲
  • 前提条件

第2章 エグゼクティブサマリー

第3章 VERIFIED MARKET RESEARCHの調査手法

  • データマイニング
  • バリデーション
  • 一次資料
  • データソース一覧

第4章 世界のビジネスプロセス管理市場展望

  • 概要
  • 市場力学
    • 促進要因
    • 抑制要因
    • 機会
  • ポーターのファイブフォースモデル
  • バリューチェーン分析
  • 規制の枠組み

第5章 ビジネスプロセス管理の世界市場、ソリューション別

  • 概要
  • 自動化
  • プロセスモデリング
  • コンテンツとドキュメントの管理
  • モニタリングと最適化
  • インテグレーション
  • その他

第6章 ビジネスプロセス管理の世界市場：展開形態別

  • 概要
  • クラウド
  • オンプレミス

第7章 ビジネスプロセス管理の世界市場：組織規模別

  • 概要
  • 中小企業（SME）
  • 大企業

第8章 ビジネスプロセス管理の世界市場：エンドユーザー産業別

  • 概要
  • 銀行、金融サービス、保険（BFSI）
  • ヘルスケア
  • ITと電気通信
  • 消費財・小売
  • メディアエンターテインメント
  • その他

第9章 ビジネスプロセス管理の世界市場：地域別

  • 概要
  • 北米
    • 米国
    • カナダ
    • メキシコ
  • 欧州
    • ドイツ
    • 英国
    • フランス
    • その他の欧州
  • アジア太平洋
    • 中国
    • 日本
    • インド
    • その他のアジア太平洋
  • その他
    • ラテンアメリカ
    • 中東・アフリカ

第10章 世界のビジネスプロセス管理市場の競合情勢

  • 概要
  • 企業市場ランキング
  • ベンダー情勢
  • 主要開発戦略

第11章 企業プロファイル

  • IBM Corporation
  • Oracle Corporation
  • SAP SE
  • Pegasystems Inc.
  • Appian Corporation
  • Adobe Systems

第12章 付録

  • 関連調査
目次
Product Code: 33855

Business Process Management Market Valuation - 2026-2032

The organizations' continuous desire for operational excellence and efficiency is driving the business process management (BPM) market as they use BPM approaches more frequently to save costs and streamline procedures in the face of pressure from digital transformation and changing business environments. According to the analyst from Verified Market Research, the Business Process Management Market is estimated to reach a valuation of USD 26.09 Billion in 2032, by subjugating around USD 12.61 Billion valued in 2024.

The rising demand for cloud-based BPM solutions, automation technologies, and the incorporation of artificial intelligence all contribute to the market's growth potential, establishing BPM as a critical strategic tool for businesses looking to optimize their operations and increase productivity. It enables the market to grow at a CAGR of 10.5% from 2026 to 2032.

Business Process Management Market: Definition/ Overview

Business Process Management (BPM) is a systematic technique that involves discovering, modeling, analyzing, measuring, improving, optimizing, and automating business processes to increase organizational efficiency and effectiveness. This discipline enables businesses to fully understand and manage their workflows, ensuring that procedures are aligned with strategic goals and adaptable to changing business contexts. BPM applications are broad, including optimizing manufacturing workflows, streamlining customer service operations, improving supply chain management, and easing compliance in regulated industries. Organizations can use BPM approaches to minimize operating costs, improve product quality, and respond more quickly to market needs.

What Factors Contribute to the Growth of the Business Process Management Market?

BPM adoption is being driven by the acceleration of digital transformation in several industries. According to the U.S. Census Bureau's Annual Business Survey (ABS), 63.3% of enterprises adopted new digital technology and business processes in 2022. According to the US Department of Labor, firms that invested in business process automation witnessed an average productivity boost of 25% and operational cost reduction of 30% in 2022, illustrating the practical benefits of BPM implementation.

The shift to remote and hybrid work patterns necessitates sophisticated process management solutions. According to the Bureau of Labor Statistics, 27.6% of employees worked remotely in 2022, while Gartner reports that 74% of businesses want to retain or grow their investment in business process management technologies to support distributed workforce operations. According to the World Economic Forum's Future of Jobs Report 2023, 84% of companies are advancing the digitalization of work processes, with BPM platforms serving as a significant enabler.

Furthermore, regulatory compliance requirements are driving BPM adoption across sectors. The United States Securities and Exchange Commission (SEC) announced a 35% rise in compliance-related penalties in 2022, totaling USD 6.4 Billion. According to the American Productivity & Quality Center (APQC), organizations that implemented BPM systems for compliance management reported a 45% drop in compliance-related events, which drove increased adoption of process management tools.

What are the Challenges that Hinder the Growth of the Business Process Management Market?

Many businesses, particularly small and medium-sized firms (SMEs), face high upfront expenses associated with BPM deployment. These expenditures include not only software and technology investments but also the necessary training and change management initiatives. For many firms, particularly those with low budgets, budgetary constraints prevent them from adopting BPM efforts, restricting market development potential.

Furthermore, the integration of BPM solutions with current IT systems and workflows is difficult and time-consuming. Organizations have difficulty assuring interoperability between new BPM tools and legacy systems, resulting in operational disruptions. Also, the complex nature of business processes necessitates substantial customization, which complicates the integration process and delays the realization of BPM benefits.

Category-Wise Acumens

How does the Increased Demand for Efficiency Influence the Dominance of Automation BPM Solutions?

According to VMR Analysis, the automation solution segment is estimated to hold the largest market share during the forecast period. Organizations are increasingly seeking ways to improve operational efficiency and eliminate manual errors, increasing in demand for automation solutions. Businesses that automate repetitive processes can streamline their workflows, reduce delays, and better allocate resources. This emphasis on efficiency not only boosts output but also allows businesses to respond more quickly to market changes.

The integration of technology such as artificial intelligence (AI) and machine learning (ML) into automation solutions is driving growth in this market. These technologies enable intelligent process automation, which allows businesses to examine data in real time and make informed decisions. As organizations grasp the benefits of using modern technology for automation, the demand for these solutions grows.

Furthermore, as businesses undergo digital transformation, automation becomes an essential component in updating business operations. Organizations are implementing BPM solutions that integrate seamlessly with existing systems and support agile approaches. This integration with digital initiatives not only improves process efficiency but also encourages innovation, making automation a critical driver of growth in the BPM market.

What are the Factors that Contribute to the Market Dominance of BFSI Industry in the BPM Market?

The banking, financial services, and insurance (BFSI) segment is estimated to dominate the Business Process Management Market during the forecast period. The BFSI industry is progressively using automation technologies to streamline operations and improve efficiency. BPM systems automate repetitive operations like loan processing, compliance checks, and customer support contacts, allowing financial institutions to cut operational expenses while improving service delivery. This trend is being driven by the demand for speed and precision in financial transactions, which BPM efficiently solves.

Financial institutions must meet severe regulatory obligations, which entail meticulous paperwork and reporting. BPM solutions assist these firms in managing compliance more effectively by automating workflows and ensuring that all processes adhere to regulatory norms. This capability not only reduces the risk of noncompliance but also improves openness and accountability in financial processes, making BPM critical for the BFSI industry.

Furthermore, in a competitive industry, BFSI organizations are focusing on improving the customer experience to retain and attract new customers. BPM enables businesses to improve customer interactions by providing a consistent experience across several channels, including online banking and mobile apps. Financial companies can better respond to client needs by using BPM technologies to analyze feedback and streamline procedures, resulting in increased satisfaction and loyalty.

Country/Region-wise Acumens

How Does the Stringent Regulatory Environment Contribute to the Dominance of North America in the Market?

According to VMR Analyst, North America is estimated to dominate the Business Process Management Market during the forecast period. North America's rigorous regulatory environment pushes BPM adoption across industries. According to the United States Securities and Exchange Commission (SEC), compliance-related penalties totaled USD 6.4 Billion in 2022, a 35% increase over the previous year. According to the US Department of Labor Statistics, firms in regulated industries spent an average of $10,000 per employee on compliance management in 2022, making BPM solutions crucial for regulatory adherence and cost management.

Furthermore, the region's excellent digital infrastructure and cloud adoption hasten BPM deployment. According to the US Census Bureau's Annual Business Survey, 85% of large North American firms have embraced cloud-based business process solutions by 2022. Also, according to the US Bureau of Economic Analysis, U.S. corporations invested USD 240 Billion in digital transformation initiatives in 2022, with BPM platforms accounting for around 18% of total spending.

What are the Key Drivers Influencing the Adoption of BPM in the Asia Pacific?

The Asia Pacific region is estimated to exhibit the highest growth within the Business Process Management Market during the forecast period. The rapid digital transformation of Asia Pacific SMEs is pushing BPM adoption. According to the Asian Development Bank (ADB), digital transformation expenditure in Asia Pacific reached USD 375 Billion in 2022, representing a 15.4% year-over-year growth rate. According to Singapore's Infocomm Media Development Authority (IMDA), 72% of SMEs deployed digital business process solutions in 2022, a 45% increase from the previous year.

Furthermore, the region's growing e-commerce industry demands advanced process management systems. According to the Japan External Trade Organization (JETRO), e-commerce transactions in APAC reached USD 2.45 Trillion in 2022, representing an annual growth rate of 18.3%. According to data from China's Ministry of Commerce, businesses that implemented BPM solutions witnessed a 35% improvement in order processing efficiency and a 28% reduction in operational expenses in 2022, spurring significant adoption in the retail sector.

Competitive Landscape

The competitive landscape of the business process management (BPM) market is characterized by a dynamic interplay of innovation, strategic collaborations, and an emphasis on improving operational efficiencies. Companies are rapidly spending in R&D to develop advanced BPM systems that incorporate emerging technologies like artificial intelligence and machine learning, which are critical for automating processes and boosting decision-making.

Some of the prominent players operating in the Business Process Management Market include:

IBM Corporation, Oracle Corporation, SAP SE, Pegasystems, Inc., Appian Corporation, Adobe Systems.

Latest Developments

In March 2024, Appian introduced a new version of the Appian Platform that includes generative AI to speed up business operations.

In February 2024, Fujitsu expanded its relationship with Celonis to accelerate digital and business transformation for customers. Fujitsu's relationship enables clients to increase their productivity.

In August 2023, Infosys BPM launched a new center in Bhubaneshwar to better serve their customers.

Business Process Management Market, By Category

  • Solution:
  • Automation
  • Process Modeling
  • Content and Document Management
  • Monitoring and Optimization
  • Integration
  • Others
  • Deployment Mode:
  • Cloud
  • On-premises
  • Organization Size:
  • Small and Medium-sized Enterprises (SMEs)
  • Large Enterprises
  • End-User Industry:
  • Banking, Financial Services, and Insurance (BFSI)
  • Healthcare
  • IT and Telecom
  • Consumer Goods and Retail
  • Media and Entertainment
  • Others
  • Region:
  • North America
  • Europe
  • Asia-Pacific
  • South America
  • Middle East & Africa

TABLE OF CONTENTS

1 INTRODUCTION OF GLOBAL BUSINESS PROCESS MANAGEMENT MARKET

  • 1.1 Overview of the Market
  • 1.2 Scope of Report
  • 1.3 Assumptions

2 EXECUTIVE SUMMARY

3 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

  • 3.1 Data Mining
  • 3.2 Validation
  • 3.3 Primary Interviews
  • 3.4 List of Data Sources

4 GLOBAL BUSINESS PROCESS MANAGEMENT MARKET OUTLOOK

  • 4.1 Overview
  • 4.2 Market Dynamics
    • 4.2.1 Drivers
    • 4.2.2 Restraints
    • 4.2.3 Opportunities
  • 4.3 Porters Five Force Model
  • 4.4 Value Chain Analysis
  • 4.5 Regulatory Framework

5 GLOBAL BUSINESS PROCESS MANAGEMENT MARKET, BY SOLUTION

  • 5.1 Overview
  • 5.2 Automation
  • 5.3 Process Modeling
  • 5.4 Content and Document Management
  • 5.5 Monitoring and Optimization
  • 5.6 Integration
  • 5.7 Others

6 GLOBAL BUSINESS PROCESS MANAGEMENT MARKET, BY DEPLOYMENT MODE

  • 6.1 Overview
  • 6.2 Cloud
  • 6.3 On-premises

7 GLOBAL BUSINESS PROCESS MANAGEMENT MARKET, BY ORGANIZATION SIZE

  • 7.1 Overview
  • 7.2 Small and Medium-sized Enterprises (SMEs)
  • 7.3 Large Enterprises

8 GLOBAL BUSINESS PROCESS MANAGEMENT MARKET, BY END-USER INDUSTRY

  • 8.1 Overview
  • 8.2 Banking, Financial Services, and Insurance (BFSI)
  • 8.3 Healthcare
  • 8.4 IT and Telecom
  • 8.5 Consumer Goods and Retail
  • 8.6 Media and Entertainment
  • 8.7 Others

9 GLOBAL BUSINESS PROCESS MANAGEMENT MARKET, BY GEOGRAPHY

  • 9.1. Overview
  • 9.2. North America
    • 9.2.1. U.S.
    • 9.2.2. Canada
    • 9.2.3. Mexico
  • 9.3. Europe
    • 9.3.1. Germany
    • 9.3.2. U.K.
    • 9.3.3. France
    • 9.3.4. Rest of Europe
  • 9.4. Asia Pacific
    • 9.4.1. China
    • 9.4.2. Japan
    • 9.4.3. India
    • 9.4.4. Rest of Asia Pacific
  • 9.5. Rest of the World
    • 9.5.1. Latin America
    • 9.5.2. Middle East & Africa

10 GLOBAL BUSINESS PROCESS MANAGEMENT MARKET COMPETITIVE LANDSCAPE

  • 10.1 Overview
  • 10.2 Company Market ranking
  • 10.3 Vendor Landscape
  • 10.4 Key Development Strategies

11 COMPANY PROFILES

  • 11.1 IBM Corporation
    • 11.1.1 Overview
    • 11.1.2 Financial Performance
    • 11.1.3 Component Outlook
    • 11.1.4 Key Developments
  • 11.2 Oracle Corporation
    • 11.2.1 Overview
    • 11.2.2 Financial Performance
    • 11.2.3 Component Outlook
    • 11.2.4 Key Developments
  • 11.3 SAP SE
    • 11.3.1 Overview
    • 11.3.2 Financial Performance
    • 11.3.3 Component Outlook
    • 11.3.4 Key Developments
  • 11.4 Pegasystems Inc.
    • 11.4.1 Overview
    • 11.4.2 Financial Performance
    • 11.4.3 Component Outlook
    • 11.4.4 Key Developments
  • 11.5 Appian Corporation
    • 11.5.1 Overview
    • 11.5.2 Financial Performance
    • 11.5.3 Component Outlook
    • 11.5.4 Key Developments
  • 11.6 Adobe Systems
    • 11.6.1 Overview
    • 11.6.2 Financial Performance
    • 11.6.3 Component Outlook
    • 11.6.4 Key Developments

12 APPENDIX

  • 12.1 Related Research