市場調査レポート

商品コード

1792542

ビジネスプロセス管理市場：市場規模・シェア・動向・予測、展開方式別、コンポーネント別、業務機能別、組織規模別、業種別、地域別（2025～2033年）

Business Process Management Market Size, Share, Trends and Forecast by Deployment Type, Component, Business Function, Organization Size, Vertical, and Region, 2025-2033

出版日: 2025年08月01日
発行: IMARC
ページ情報: 英文 142 Pages
納期: 2～3営業日

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全表示
概要
図表
目次

概要

サンプル依頼リストに入れる

世界のビジネスプロセス管理の市場規模は2024年に161億米ドルとなりました。今後、IMARC Groupは、同市場が2033年までに378億米ドルに達し、2025～2033年のCAGRは8.93％になると予測しています。北米は現在市場を独占しており、確立されたアウトソーシング慣行と堅牢なITインフラにより、2024年には33.1%を超える大きな市場シェアを占めています。デジタルトランスフォーメーション、規制遵守、コスト効率はBPM市場成長の主要促進要因です。最新のBPM製品は、AI/MLを活用してタスクを自動化し、意思決定を強化し、ワークフローを改善します。コンプライアンスを確保し、リスクを軽減し、業務効率を高めることで、企業は競争力を維持できます。

ビジネスプロセス管理（BPM）市場は、組織における業務効率と俊敏性に対する需要の高まりによって牽引されています。BPMソリューションは、企業が複雑化と競争の激化に対処する際に、プロセスの合理化、経費削減、生産性向上を支援します。自動化技術、クラウドベースのソリューション、デジタルトランスフォーメーション活動の利用の拡大は、BPMの採用をさらに加速しています。さらに、BPMの導入は、消費者の関与を強化し、規制基準を遵守するという要件によって促進されています。アナリティクス、機械学習、人工知能（AI）を使用するBPMテクノロジーは、意思決定とプロセスの最適化を改善します。さらに、リモートワークやハイブリッドビジネスモデルの増加により、適応性と拡張性に優れたBPMソリューションの重要性が注目され、いくつかの分野での市場拡大を後押ししています。

米国のビジネスプロセス管理（BPM）市場は、業界全体におけるデジタルトランスフォーメーションと業務効率化への注目の高まりが原動力となっています。競争が激化する中、企業は効率性の向上、プロセスの合理化、経費削減のためにBPMソリューションを求めています。自動化、クラウドベースの技術、人工知能（AI）の幅広い利用により、BPMソリューションの需要はさらに高まっています。プロセスの最適化は、特に政府、医療、金融分野における規制遵守要件のために必要です。さらに、米国市場におけるスケーラブルで適応性の高いBPMシステムの重要性は、カスタマー・エクスペリエンスの向上に重点が置かれるようになったことに加え、リモートワークやハイブリッド・ワーク・モデルの出現によって浮き彫りになっています。例えば、2024年4月、高度に専門化されたナレッジプロセス管理プロバイダーであるプロヴァナと、消費者向け対話AIの新進気鋭サプライヤーであるブランド・インタラクション・ネットワーク（BEN）は、BENのAIアシスタントをプロヴァナのコンタクトセンター・ソリューションと連携させるパートナーシップを発表しました。この戦略的提携は、クレジット・サービシング、人身傷害、健康保険など、いくつかの分野におけるビジネスプロセス管理（BPM）とコンプライアンスの改善を目指すものです。

ビジネスプロセス管理市場の動向：

DXと自動化

DX (デジタルトランスフォーメーション) は、市場の主要な成長要因として作用しています。競争力を維持し、顧客体験を向上させ、業務効率を最適化するために、世界中の組織がデジタル技術を採用しています。ビジネス活動の自動化と調整のためのプラットフォームとツールを提供するBPMは、この移行において重要な役割を果たしています。BPMソリューションの利用が増加しているのは、手作業の介入を減らし、迅速な意思決定を必要とする、より効率的なワークフローへのニーズの結果です。ビジネスプロセス管理企業がデジタル・ファーストのアプローチに適応する必要性を認識するにつれ、この変革の基本的な実現者として市場は成長を続けています。デジタルトランスフォーメーションには、人工知能（AI）や機械学習（ML）などの技術をビジネスプロセスに統合することが含まれます。世界の機械学習市場規模は、2024年に310億米ドルに達しました。BPMソリューションは、これらの技術を活用して反復作業を自動化し、洞察のためにデータを分析し、プロセスの全体的なインテリジェンスを強化します。これにより、効率性が向上し、企業は変化する市場環境に迅速に適応できるようになります。

規制コンプライアンスとリスク管理

業界全体における規制の複雑化は、BPM市場の重要な促進要因となっています。組織は、特に金融、医療、製造業などの分野で、ますます多くの規制やコンプライアンス要件に直面しています。報告によると、米国では20,500を超える医療組織やプログラムが、質の高い医療を提供するために認定や認証を受けています。ビジネスプロセス管理（BPM）ソリューションは、コンプライアンスの監視、レポート、監査証跡を自動化することで、これらの基準へのコンプライアンスを保証する組織的な方法を提供します。企業がリスクを低減し、法律上の問題に巻き込まれないためには、ビジネスプロセス管理（BPM）が確立された手順を実施し、すべての行動の記録をオープンにする必要があります。さらに、BPMは、企業運営において起こりうる危険を認識し、管理するのに役立ちます。BPMシステムは、リスク管理機能を組み込むことで、リスクを積極的に特定、評価、低減する能力を企業に与え、安定した合法的な経営環境を保証します。リスク管理および法規制遵守のためのツールとしてのBPMのニーズは、規制当局の監視が強化されるのに伴い、今後ますます高まると予想されます。

コスト効率とオペレーショナル・エクセレンス

BPMシステムの利用を常に刺激しているのは、費用対効果です。組織は常に、業務を最適化し、間接費を削減し、リソースを最大限に活用する方法を模索しています。業界のレポートによると、48%の組織が公式のビジネスプロセス管理プログラムを実施しています。ビジネスプロセス管理（BPM）は、プロセス最適化の体系的なアプローチを提供することで、ボトルネックの特定、冗長なタスクの排除、全体的な業務効率の向上を可能にします。リソースの割り当てを最適化し、手作業によるミスを減らし、手順を合理化することで、BPMはコスト削減に役立ちます。BPMによるルーチン・タスクの自動化は、プロセスを加速させるだけでなく、手作業による介入の必要性を最小限に抑え、大幅な時間とコストの削減につながります。企業が、より少ないリソースでより多くのものを提供しなければならないというプレッシャーに直面するにつれ、BPMは、オペレーショナル・エクセレンスを達成し、市場での競合を維持するための戦略的投資になります。BPM市場の着実な拡大を後押ししている主な要因の1つは、より経済的で効果的な業務の継続的な追求です。

北米
- 米国
- カナダ
欧州
- ドイツ
- フランス
- 英国
- イタリア
- スペイン
- ロシア
- その他
アジア太平洋
- 中国
- 日本
- インド
- 韓国
- オーストラリア
- インドネシア
- その他
ラテンアメリカ
- ブラジル
- メキシコ
- その他
中東・アフリカ
- 市場区分：国別

第12章 SWOT分析

概要
強み
弱み
機会
脅威

第13章バリューチェーン分析

第14章ポーターのファイブフォース分析

概要
買い手の交渉力
供給企業の交渉力
競合の程度
新規参入業者の脅威
代替品の脅威

第15章競合情勢

市場構造
主要企業
主要企業のプロファイル
- Adobe Systems Inc.
- Appian Corporation
- Fabasoft AG
- Hewlett-Packard
- IBM Corporation
- Microsoft Corporation
- OpenText Corporation
- Oracle Corporation
- Pegasystems Inc.
- SAP SE
- Software AG
- TIBCO Software
- Ultimus Inc.

図表

List of Figures

Figure 1: Global: Business Process Management Market: Major Drivers and Challenges
Figure 2: Global: Business Process Management Market: Sales Value (in Billion USD), 2019-2024
Figure 3: Global: Business Process Management Market: Breakup by Deployment Type (in %), 2024
Figure 4: Global: Business Process Management Market: Breakup by Component (in %), 2024
Figure 5: Global: Business Process Management Market: Breakup by Business Function (in %), 2024
Figure 6: Global: Business Process Management Market: Breakup by Organization Size (in %), 2024
Figure 7: Global: Business Process Management Market: Breakup by Vertical (in %), 2024
Figure 8: Global: Business Process Management Market: Breakup by Region (in %), 2024
Figure 9: Global: Business Process Management Market Forecast: Sales Value (in Billion USD), 2025-2033
Figure 10: Global: Business Process Management (On-Premises) Market: Sales Value (in Million USD), 2019 & 2024
Figure 11: Global: Business Process Management (On-Premises) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 12: Global: Business Process Management (Cloud) Market: Sales Value (in Million USD), 2019 & 2024
Figure 13: Global: Business Process Management (Cloud) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 14: Global: Business Process Management (IT Solution) Market: Sales Value (in Million USD), 2019 & 2024
Figure 15: Global: Business Process Management (IT Solution) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 16: Global: Business Process Management (IT Service) Market: Sales Value (in Million USD), 2019 & 2024
Figure 17: Global: Business Process Management (IT Service) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 18: Global: Business Process Management (Human Resource) Market: Sales Value (in Million USD), 2019 & 2024
Figure 19: Global: Business Process Management (Human Resource) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 20: Global: Business Process Management (Accounting and Finance) Market: Sales Value (in Million USD), 2019 & 2024
Figure 21: Global: Business Process Management (Accounting and Finance) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 22: Global: Business Process Management (Sales and Marketing) Market: Sales Value (in Million USD), 2019 & 2024
Figure 23: Global: Business Process Management (Sales and Marketing) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 24: Global: Business Process Management (Manufacturing) Market: Sales Value (in Million USD), 2019 & 2024
Figure 25: Global: Business Process Management (Manufacturing) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 26: Global: Business Process Management (Supply Chain Management) Market: Sales Value (in Million USD), 2019 & 2024
Figure 27: Global: Business Process Management (Supply Chain Management) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 28: Global: Business Process Management (Operation and Support) Market: Sales Value (in Million USD), 2019 & 2024
Figure 29: Global: Business Process Management (Operation and Support) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 30: Global: Business Process Management (Others) Market: Sales Value (in Million USD), 2019 & 2024
Figure 31: Global: Business Process Management (Others) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 32: Global: Business Process Management (SMEs) Market: Sales Value (in Million USD), 2019 & 2024
Figure 33: Global: Business Process Management (SMEs) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 34: Global: Business Process Management (Large Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
Figure 35: Global: Business Process Management (Large Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 36: Global: Business Process Management (Government & Defense) Market: Sales Value (in Million USD), 2019 & 2024
Figure 37: Global: Business Process Management (Government & Defense) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 38: Global: Business Process Management (BFSI) Market: Sales Value (in Million USD), 2019 & 2024
Figure 39: Global: Business Process Management (BFSI) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 40: Global: Business Process Management (IT & Telecom) Market: Sales Value (in Million USD), 2019 & 2024
Figure 41: Global: Business Process Management (IT & Telecom) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 42: Global: Business Process Management (Healthcare) Market: Sales Value (in Million USD), 2019 & 2024
Figure 43: Global: Business Process Management (Healthcare) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 44: Global: Business Process Management (Retail) Market: Sales Value (in Million USD), 2019 & 2024
Figure 45: Global: Business Process Management (Retail) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 46: Global: Business Process Management (Manufacturing) Market: Sales Value (in Million USD), 2019 & 2024
Figure 47: Global: Business Process Management (Manufacturing) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 48: Global: Business Process Management (Others) Market: Sales Value (in Million USD), 2019 & 2024
Figure 49: Global: Business Process Management (Others) Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 50: North America: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 51: North America: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 52: United States: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 53: United States: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 54: Canada: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 55: Canada: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 56: Europe: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 57: Europe: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 58: Germany: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 59: Germany: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 60: France: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 61: France: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 62: United Kingdom: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 63: United Kingdom: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 64: Italy: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 65: Italy: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 66: Spain: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 67: Spain: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 68: Russia: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 69: Russia: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 70: Others: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 71: Others: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 72: Asia Pacific: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 73: Asia Pacific: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 74: China: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 75: China: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 76: Japan: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 77: Japan: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 78: India: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 79: India: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 80: South Korea: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 81: South Korea: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 82: Australia: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 83: Australia: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 84: Indonesia: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 85: Indonesia: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 86: Others: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 87: Others: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 88: Latin America: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 89: Latin America: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 90: Brazil: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 91: Brazil: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 92: Mexico: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 93: Mexico: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 94: Others: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 95: Others: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 96: Middle East and Africa: Business Process Management Market: Sales Value (in Million USD), 2019 & 2024
Figure 97: Middle East and Africa: Business Process Management Market: Breakup by Country (in %), 2024
Figure 98: Middle East and Africa: Business Process Management Market Forecast: Sales Value (in Million USD), 2025-2033
Figure 99: Global: Business Process Management Industry: SWOT Analysis
Figure 100: Global: Business Process Management Industry: Value Chain Analysis
Figure 101: Global: Business Process Management Industry: Porter's Five Forces Analysis

List of Tables

Table 1: Global: Business Process Management Market: Key Industry Highlights, 2024 and 2033
Table 2: Global: Business Process Management Market Forecast: Breakup by Deployment Type (in Million USD), 2025-2033
Table 3: Global: Business Process Management Market Forecast: Breakup by Component (in Million USD), 2025-2033
Table 4: Global: Business Process Management Market Forecast: Breakup by Business Function (in Million USD), 2025-2033
Table 5: Global: Business Process Management Market Forecast: Breakup by Organization Size (in Million USD), 2025-2033
Table 6: Global: Business Process Management Market Forecast: Breakup by Vertical (in Million USD), 2025-2033
Table 7: Global: Business Process Management Market Forecast: Breakup by Region (in Million USD), 2025-2033
Table 8: Global: Business Process Management Market: Competitive Structure
Table 9: Global: Business Process Management Market: Key Players

Product Code: SR112025A1898

The global business process management market size was valued at USD 16.1 Billion in 2024. Looking forward, IMARC Group estimates the market to reach USD 37.8 Billion by 2033, exhibiting a CAGR of 8.93% during 2025-2033. North America currently dominates the market, holding a significant market share of over 33.1% in 2024, due to well-established outsourcing practices and robust IT infrastructure. Digital transformation, regulatory compliance, and cost efficiency are key drivers of BPM market growth. Latest BPM offerings leverage AI/ML to automate tasks, enhance decision-making, and improve workflows. They ensure compliance, mitigates risks, and boosts operational efficiency, enabling businesses to stay competitive.

The business process management (BPM) market is driven by the growing demand for operational efficiency and agility in organizations. BPM solutions assist companies in streamlining processes, cutting expenses, and improving productivity as they deal with growing complexity and competition. The growing use of automation technologies, cloud-based solutions, and digital transformation activities further accelerates BPM adoption. Furthermore, BPM deployment is encouraged by the requirement for enhanced consumer involvement and adherence to regulatory standards. BPM technologies that use analytics, machine learning, and artificial intelligence (AI) improve decision-making and process optimization.Additionally, the rise in remote work and hybrid business models has brought attention to the significance of adaptable and scalable BPM solutions, propelling market expansion in several sectors.

The business process management (BPM) market in the United States is driven by the increasing focus on digital transformation and operational efficiency across industries. In the face of growing competition, businesses seek BPM solutions to improve efficiency, streamline processes, and cut expenses. The demand for BPM solutions is further increased by the broad use of automation, cloud-based technology, and artificial intelligence (AI). Process optimization is necessary due to regulatory compliance requirements, especially in the government, healthcare, and financial sectors. Furthermore, the significance of scalable and adaptable BPM systems in the US market is highlighted by the increased focus on enhancing the customer experience as well as the emergence of remote and hybrid work models. For instance, in April 2024, Provana, a highly specialized knowledge process management provider, and Brand interaction Network (BEN), an up-and-coming supplier of tailored consumer interaction AI, announced a partnership that will allow BEN's AI assistants to be linked with Provana's contact center solutions. This strategic alliance seeks to improve business process management (BPM) and compliance in several sectors, such as credit servicing, personal injury, and health insurance.

Business Process Management Market Trends:

Digital Transformation and Automation

Digital transformation is acting as a major growth-inducing factor in the market. Organizations globally embrace digital technologies to stay competitive, enhance customer experiences, and optimize operational efficiency. By offering platforms and tools for automating and coordinating business activities, BPM plays a crucial part in this transition. Increased use of BPM solutions is a result of the need for more efficient workflows that require less manual intervention and quicker decision-making. As business process management companies recognize the need to adapt to a digital-first approach, the market continues to grow as a fundamental enabler of this transformation. Digital transformation involves the integration of technologies like artificial intelligence (AI) and machine learning (ML) into business processes. The global machine learning market size reached USD 31.0 Billion in 2024. BPM solutions leverage these technologies to automate repetitive tasks, analyze data for insights, and enhance the overall intelligence of the processes. This improves efficiency and allows organizations to adapt quickly to changing market conditions.

Regulatory Compliance and Risk Management

Increasing regulatory complexities across industries have become a significant driver for the BPM market. Organizations face a growing number of regulations and compliance requirements, particularly in sectors such as finance, healthcare, and manufacturing. According to reports, more than 20,500 healthcare organizations and programs in the United States are accredited and certified to ensure they provide quality care. By automating compliance monitoring, reporting, and audit trails, business process management (BPM) solutions offer an organized method to guarantee compliance with these standards. For enterprises to reduce risks and stay out of trouble with the law, business process management (BPM) must be able to enforce established procedures and keep an open record of all actions. Additionally, BPM helps to recognize and manage possible hazards in corporate operations. BPM systems give businesses the ability to proactively identify, evaluate, and reduce risks by incorporating risk management features, guaranteeing a stable and legal operating environment. The need for BPM as a tool for risk management and regulatory compliance is anticipated to rise in tandem with the ongoing growth in regulatory scrutiny.

Cost efficiency and operational excellence

One constant stimulus for the use of BPM systems is cost effectiveness. Organizations are constantly seeking ways to optimize their operations, reduce overheads, and maximize resource utilization. According to industry reports, 48% of organizations have an official business process management program in place. By offering a systematic approach to process optimization, business process management (BPM) enables organizations to locate bottlenecks, get rid of redundant tasks, and increase overall operational effectiveness. By optimizing resource allocation, decreasing manual errors, and streamlining procedures, BPM helps to cut costs. Automating routine tasks through BPM not only accelerates processes but also minimizes the need for manual intervention, leading to significant time and cost savings. As businesses face increased pressure to deliver more with fewer resources, BPM becomes a strategic investment for achieving operational excellence and sustaining competitiveness in the market. One of the main factors propelling the BPM market's steady expansion is the ongoing search for more economical and effective operations.

Business Process Management Industry Segmentation:

Analysis by Deployment Type:

On-Premises
Cloud

On-premises stand as the largest component in 2024, holding around 57.7% of the market. On-premises deployment holds the largest share in the business process management (BPM) market due to its advantages in security, control, and customization. Organizations handling highly sensitive data, such as those within finance, healthcare, and government sectors, choose on-premises solutions to maintain confidentiality and strict compliance with regulations. This controls system updates, configurations, and integrations to meet business needs. Moreover, several companies, with substantial existing IT infrastructure, consider that on-premises deployment is more economical in the long term. While a clear trend towards cloud adoption is evident, the reliability, stability, and direct access provided by on-premises systems are still a choice for many companies.

Analysis by Component:

IT Solution
- Process Improvement
- Automation
- Content and Document Management
- Integration
- Monitoring and Optimization
IT Service
- System Integration
- Consulting
- Training and Education

IT solutions leads the market with around 65.7% of market share in 2024. Within the market, the IT solution segment commands the largest share, encompassing various components critical to enhancing organizational processes. At the forefront is process improvement, which increases efficacy and efficiency by locating bottlenecks, streamlining procedures, and putting best practices into action. Another essential element is automation, which makes it possible to do away with human labor by using AI and rule-based algorithms to create efficient, error-free procedures. Furthermore, to manage and organize information and guarantee accessibility and compliance, content and document management are essential. Besides, a unified and integrated business environment is promoted by integration components, which allow for smooth interaction between various systems, apps, and data sources. Moreover, real-time insights into process performance are provided by monitoring and optimization systems, which enable businesses to proactively pinpoint areas for development and adapt to shifting market conditions. Its supremacy in the BPM business is highlighted by the extensive suite of IT solution components, which act as a comprehensive strategy for improving organizational processes.

Analysis by Business Function:

Human Resource
Accounting and Finance
Sales and Marketing
Manufacturing
Supply Chain Management
Operation and Support
Others

Accounting and finance lead the market with around 26.9% of market share in 2024. Accounting and finance emerge as the dominant business function in the market, holding a pivotal position in driving market growth. The crucial requirements for accuracy, compliance, and efficiency in financial operations drive the demand for BPM solutions in the financial industry. It streamlines the highly complicated accounting processes, that is, financial reporting, budgeting, and invoice management, with increased accuracy, lower error rates, and better transparency to automation in accounting and finance through BPM, putting faster transaction in processing, lower operation cost, and more stringent audit trails, which are crucial aspects all financial management. The growing complexity of rules further fuels the push to adopt BPM solutions for this segment, making accounting and finance a major force in the future strategic shaping of the entire BPM market landscape.

Analysis by Organization Size:

SMEs
Large Enterprises

Large enterprises lead the market with around 61.2% of the market share in 2024. Large enterprises stand out as the leading market segment. These organizations, characterized by their extensive operations and complex structures, find BPM solutions indispensable for achieving operational excellence and adapting to dynamic market demands. BPM solutions are essential for these enterprises, which are distinguished by their broad activities and intricate structures, to achieve operational excellence and adjust to the ever-changing demands of the market. BPM enables big businesses to improve departmental communication, simplify complex operations, and provide scalability to satisfy the needs of a huge workforce. Additionally, BPM's agility and efficiency are particularly important for big businesses trying to stay competitive, adhere to industry rules, and handle the challenges of international business settings.

Analysis by Vertical:

Government and Defense
BFSI
IT and Telecom
Healthcare
Retail
Manufacturing
Others

BFSI leads the market with around 34.3% of market share in 2024. Within the vertical breakdown of the market, the BFSI sector emerges as a crucial and prominent segment. BPM solutions in BFSI optimize and simplify complex financial processes, enhance risk management, and ensure compliance with stringent regulatory norms. The processes that would be automated include high customer satisfaction, repetitive processes, and centralization of operations for banks, financial institutions, and providers of insurance. The relevance of BPM in the BFSI vertical has been further strengthened as it offers solutions to managing issues faced by financial sectors, such as regulatory reporting and fraud detection.

Regional Analysis:

North America
- United States
- Canada
Europe
- Germany
- France
- United Kingdom
- Italy
- Spain
- Russia
- Others
Asia Pacific
- China
- Japan
- India
- South Korea
- Australia
- Indonesia
- Others
Latin America
- Brazil
- Mexico
- Others
Middle East and Africa

In 2024, North America accounted for the largest market share of over 33.1%. North America holds the leading position in the market, claiming the largest market share. The extensive use of cutting-edge technologies, a developed IT infrastructure, and a strong corporate ecosystem contribute to the region's dominance. Furthermore, North American organizations use BPM solutions to boost digital transformation, improve operational efficiency, and keep a competitive advantage across a range of industries. In addition to this, North America leads the BPM market because of the existence of important market players and a proactive attitude toward technology adoption.

Key Regional Takeaways:

United States Business Process Management Market Analysis

In 2024, the United States accounted for the market share of over 76.70% in North America. The market is mainly fueled by the rising demand for organizations to improve operational efficiency and optimize business processes. According to CompTIA, the country is home to over 557,000 software and IT services companies, with approximately 13,400 tech startups established in 2019 alone, showcasing the dynamic growth in the technology sector. The need for BPM solutions to automate procedures, enhance customer experiences, and save operating expenses is growing as these companies grow. Furthermore, developing cloud-based BPM systems encourages scalability and innovation, making these solutions more affordable for small startups and major corporations. Because they give organizations better process optimization and the ability to make intelligent decisions, modern technologies like robotic process automation (RPA) and artificial intelligence (AI) are likewise becoming more and more popular. Additionally, businesses are forced to adopt strong BPM solutions to guarantee regulatory compliance and reduce risks due to growing compliance regulations and data privacy concerns. With a strong focus on digital transformation, customer engagement, and process optimization, BPM solutions continue to be critical to the success of organizations across a variety of industries, including banking, healthcare, and retail in the United States.

Asia Pacific Business Process Management Market Analysis

The business process management (BPM) market in the Asia-Pacific (APAC) region is experiencing significant growth due to the rapid digital transformation of businesses, particularly in developing economies. SMEs, which constitute nearly 150 Million businesses in the region, represent about two-thirds of total employment and contribute 40% to 60% of GDP in most APAC economies. As these businesses seek to improve overall efficiency, cut expenses, and streamline processes, the large number of SMEs is propelling the use of BPM solutions. Cloud-based BPM systems have become increasingly popular, providing scalable and adaptable solutions for companies of all kinds. Furthermore, to automate procedures and enhance decision-making, sectors including manufacturing, retail, and finance are progressively implementing technologies like artificial intelligence (AI) and robotic process automation (RPA). These developments help businesses stay competitive while streamlining processes, guaranteeing legal compliance, and enhancing customer satisfaction, further fueling the expansion of the BPM market in the region.

Europe Business Process Management Market Analysis

The business process management (BPM) market in Europe is driven by businesses' ongoing digital transformation aiming to enhance operational efficiency and streamline workflows. This transition is greatly aided by the use of technologies like robotic process automation (RPA) and artificial intelligence (AI). According to the European Commission, 8% of enterprises in the EU with 10 or more employees are already using AI technologies to conduct their business, indicating the growing integration of AI into business processes. This trend is making BPM solutions more and more in demand as companies prefer to use AI to automate repetitive jobs, optimize processes, and make data-driven, intelligent decisions. Moreover, companies are using BPM technologies to guarantee adherence to industry standards and reduce risks as a result of the growing emphasis on regulatory compliance, data protection, and customer experience. The rise of hybrid and cloud-based BPM solutions is also transforming the market, offering businesses greater scalability, flexibility, and cost-effectiveness. As organizations across sectors like finance, healthcare, and manufacturing continue to prioritize operational agility and efficiency, BPM solutions are becoming increasingly vital for maintaining competitiveness, driving innovation, and improving overall business performance in Europe.

Latin America Business Process Management Market Analysis

The business process management (BPM) market in Latin America is bolstered by regional initiatives like the Digital Economy Framework, alongside country-specific strategies. For instance, Chile's Digital 2035 aims for 95% digitalization of government and businesses by 2025, reaching 100% by 2035. Such initiatives emphasize the growing importance of digital transformation in driving efficiency and competitiveness. Businesses across sectors like manufacturing, retail, and finance are increasingly adopting BPM solutions to streamline operations, ensure compliance, and enhance customer experiences. The rise of cloud-based BPM systems further supports scalability and flexibility, aligning with the region's broader push toward digital modernization.

Middle East and Africa Business Process Management Market Analysis

The business process management (BPM) market in the Middle East is driven by the region's focus on digital transformation across key industries such as oil and gas, finance, and government. For instance, Saudi Arabia was the fifth-largest user of liquid fuels worldwide in 2023, accounting for roughly 40% of the Middle East's oil consumption, with consumption increasing 2% annually to 3.7 million barrels per day, according to the EIA. As oil and gas companies adopt BPM solutions to optimize operations and reduce costs, the demand for automation technologies like Robotic Process Automation (RPA) and AI is growing, fostering efficiency and innovation in the region.

Competitive Landscape:

The business process management (BPM) market is highly competitive, with key players focusing on innovation, strategic partnerships, and acquisitions to strengthen their market position. Prominent companies like IBM, Oracle, Appian, Pegasystems, and Software AG dominate the market with comprehensive BPM suites integrating AI, machine learning, and cloud capabilities. For instance, in September 2024, Oracle introduced new AI abilities within its Fusion Cloud Applications Suite that will facilitate users to amplify both precision and speed of business processes. This service is launched for key sectors, including marketing, finance, sales, and supply chains. Emerging players target niche markets with tailored, agile solutions. The competition intensifies as vendors address diverse industries, including finance, healthcare, and retail, emphasizing automation and digital transformation. As low-code BPM solutions and open-source platforms gain popularity, the market becomes even more diverse. Companies are investing in customer-centric features to improve usability and scalability and create competitive distinction.

The report provides a comprehensive analysis of the competitive landscape in the business process management market with detailed profiles of all major companies, including:

Adobe Systems Inc.
Appian Corporation
Fabasoft AG
Hewlett Packard Enterprise
IBM Corporation
Microsoft Corporation
OpenText Corporation
Oracle Corporation
Pegasystems Inc.
SAP SE
Software AG
TIBCO Software Inc.
Ultimus Inc.

Key Questions Answered in This Report

1.What is business process management?
2.How big is the business process management market?
3.What is the expected growth rate of the global business process management market during 2025-2033?
4.What are the key factors driving the global business process management market?
5.What is the leading segment of the global business process management market based on the deployment type?
6.What is the leading segment of the global business process management market based on component?
7.What is the leading segment of the global business process management market based on business function?
8.What is the leading segment of the global business process management market based on organization size?
9.What is the leading segment of the global business process management market based on vertical?
10.What are the key regions in the global business process management market?
11.Who are the key players/companies in the global business process management market?

1 Preface

2 Scope and Methodology

2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
- 2.3.1 Primary Sources
- 2.3.2 Secondary Sources
2.4 Market Estimation
- 2.4.1 Bottom-Up Approach
- 2.4.2 Top-Down Approach
2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

4.1 Overview
4.2 Key Industry Trends

5 Global Business Process Management Market

5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast

6 Market Breakup by Deployment Type

6.1 On-Premises
- 6.1.1 Market Trends
- 6.1.2 Market Forecast
6.2 Cloud
- 6.2.1 Market Trends
- 6.2.2 Market Forecast

7 Market Breakup by Component

7.1 IT Solution
- 7.1.1 Market Trends
- 7.1.2 Major Types
  - 7.1.2.1 Process Improvement
  - 7.1.2.2 Automation
  - 7.1.2.3 Content and Document Management
  - 7.1.2.4 Integration
  - 7.1.2.5 Monitoring and Optimization
- 7.1.3 Market Forecast
7.2 IT Service
- 7.2.1 Market Trends
- 7.2.2 Major Types
  - 7.2.2.1 System Integration
  - 7.2.2.2 Consulting
  - 7.2.2.3 Training and Education
- 7.2.3 Market Forecast

8 Market Breakup by Business Function

8.1 Human Resource
- 8.1.1 Market Trends
- 8.1.2 Market Forecast
8.2 Accounting and Finance
- 8.2.1 Market Trends
- 8.2.2 Market Forecast
8.3 Sales and Marketing
- 8.3.1 Market Trends
- 8.3.2 Market Forecast
8.4 Manufacturing
- 8.4.1 Market Trends
- 8.4.2 Market Forecast
8.5 Supply Chain Management
- 8.5.1 Market Trends
- 8.5.2 Market Forecast
8.6 Operation and Support
- 8.6.1 Market Trends
- 8.6.2 Market Forecast
8.7 Others
- 8.7.1 Market Trends
- 8.7.2 Market Forecast

9 Market Breakup by Organization Size

9.1 SMEs
- 9.1.1 Market Trends
- 9.1.2 Market Forecast
9.2 Large Enterprises
- 9.2.1 Market Trends
- 9.2.2 Market Forecast

10 Market Breakup by Vertical

10.1 Government & Defense
- 10.1.1 Market Trends
- 10.1.2 Market Forecast
10.2 BFSI
- 10.2.1 Market Trends
- 10.2.2 Market Forecast
10.3 IT & Telecom
- 10.3.1 Market Trends
- 10.3.2 Market Forecast
10.4 Healthcare
- 10.4.1 Market Trends
- 10.4.2 Market Forecast
10.5 Retail
- 10.5.1 Market Trends
- 10.5.2 Market Forecast
10.6 Manufacturing
- 10.6.1 Market Trends
- 10.6.2 Market Forecast
10.7 Others
- 10.7.1 Market Trends
- 10.7.2 Market Forecast

11 Market Breakup by Region

11.1 North America
- 11.1.1 United States
  - 11.1.1.1 Market Trends
  - 11.1.1.2 Market Forecast
- 11.1.2 Canada
  - 11.1.2.1 Market Trends
  - 11.1.2.2 Market Forecast
11.2 Europe
- 11.2.1 Germany
  - 11.2.1.1 Market Trends
  - 11.2.1.2 Market Forecast
- 11.2.2 France
  - 11.2.2.1 Market Trends
  - 11.2.2.2 Market Forecast
- 11.2.3 United Kingdom
  - 11.2.3.1 Market Trends
  - 11.2.3.2 Market Forecast
- 11.2.4 Italy
  - 11.2.4.1 Market Trends
  - 11.2.4.2 Market Forecast
- 11.2.5 Spain
  - 11.2.5.1 Market Trends
  - 11.2.5.2 Market Forecast
- 11.2.6 Russia
  - 11.2.6.1 Market Trends
  - 11.2.6.2 Market Forecast
- 11.2.7 Others
  - 11.2.7.1 Market Trends
  - 11.2.7.2 Market Forecast
11.3 Asia Pacific
- 11.3.1 China
  - 11.3.1.1 Market Trends
  - 11.3.1.2 Market Forecast
- 11.3.2 Japan
  - 11.3.2.1 Market Trends
  - 11.3.2.2 Market Forecast
- 11.3.3 India
  - 11.3.3.1 Market Trends
  - 11.3.3.2 Market Forecast
- 11.3.4 South Korea
  - 11.3.4.1 Market Trends
  - 11.3.4.2 Market Forecast
- 11.3.5 Australia
  - 11.3.5.1 Market Trends
  - 11.3.5.2 Market Forecast
- 11.3.6 Indonesia
  - 11.3.6.1 Market Trends
  - 11.3.6.2 Market Forecast
- 11.3.7 Others
  - 11.3.7.1 Market Trends
  - 11.3.7.2 Market Forecast
11.4 Latin America
- 11.4.1 Brazil
  - 11.4.1.1 Market Trends
  - 11.4.1.2 Market Forecast
- 11.4.2 Mexico
  - 11.4.2.1 Market Trends
  - 11.4.2.2 Market Forecast
- 11.4.3 Others
  - 11.4.3.1 Market Trends
  - 11.4.3.2 Market Forecast
11.5 Middle East and Africa
- 11.5.1 Market Trends
- 11.5.2 Market Breakup by Country
- 11.5.3 Market Forecast

12 SWOT Analysis

12.1 Overview
12.2 Strengths
12.3 Weaknesses
12.4 Opportunities
12.5 Threats

13 Value Chain Analysis

14 Porters Five Forces Analysis

14.1 Overview
14.2 Bargaining Power of Buyers
14.3 Bargaining Power of Suppliers
14.4 Degree of Competition
14.5 Threat of New Entrants
14.6 Threat of Substitutes

15 Competitive Landscape

15.1 Market Structure
15.2 Key Players
15.3 Profiles of Key Players
- 15.3.1 Adobe Systems Inc.
  - 15.3.1.1 Company Overview
  - 15.3.1.2 Product Portfolio
  - 15.3.1.3 Financials
  - 15.3.1.4 SWOT Analysis
- 15.3.2 Appian Corporation
  - 15.3.2.1 Company Overview
  - 15.3.2.2 Product Portfolio
  - 15.3.2.3 Financials
- 15.3.3 Fabasoft AG
  - 15.3.3.1 Company Overview
  - 15.3.3.2 Product Portfolio
  - 15.3.3.3 Financials
- 15.3.4 Hewlett-Packard
  - 15.3.4.1 Company Overview
  - 15.3.4.2 Product Portfolio
  - 15.3.4.3 Financials
  - 15.3.4.4 SWOT Analysis
- 15.3.5 IBM Corporation
  - 15.3.5.1 Company Overview
  - 15.3.5.2 Product Portfolio
  - 15.3.5.3 Financials
  - 15.3.5.4 SWOT Analysis
- 15.3.6 Microsoft Corporation
  - 15.3.6.1 Company Overview
  - 15.3.6.2 Product Portfolio
  - 15.3.6.3 Financials
  - 15.3.6.4 SWOT Analysis
- 15.3.7 OpenText Corporation
  - 15.3.7.1 Company Overview
  - 15.3.7.2 Product Portfolio
  - 15.3.7.3 Financials
  - 15.3.7.4 SWOT Analysis
- 15.3.8 Oracle Corporation
  - 15.3.8.1 Company Overview
  - 15.3.8.2 Product Portfolio
  - 15.3.8.3 Financials
  - 15.3.8.4 SWOT Analysis
- 15.3.9 Pegasystems Inc.
  - 15.3.9.1 Company Overview
  - 15.3.9.2 Product Portfolio
  - 15.3.9.3 Financials
  - 15.3.9.4 SWOT Analysis
- 15.3.10 SAP SE
  - 15.3.10.1 Company Overview
  - 15.3.10.2 Product Portfolio
  - 15.3.10.3 Financials
  - 15.3.10.4 SWOT Analysis
- 15.3.11 Software AG
  - 15.3.11.1 Company Overview
  - 15.3.11.2 Product Portfolio
  - 15.3.11.3 Financials
- 15.3.12 TIBCO Software
  - 15.3.12.1 Company Overview
  - 15.3.12.2 Product Portfolio
  - 15.3.12.3 SWOT Analysis
- 15.3.13 Ultimus Inc.
  - 15.3.13.1 Company Overview
  - 15.3.13.2 Product Portfolio

ビジネスプロセス管理市場：市場規模・シェア・動向・予測、展開方式別、コンポーネント別、業務機能別、組織規模別、業種別、地域別（2025～2033年）

Business Process Management Market Size, Share, Trends and Forecast by Deployment Type, Component, Business Function, Organization Size, Vertical, and Region, 2025-2033

ビジネスプロセス管理市場の動向：

目次

第1章 序文

第2章 分析範囲・手法

第3章 エグゼクティブサマリー

第4章 イントロダクション

第5章 世界のビジネスプロセス管理市場

第6章 市場区分：展開方式別

第7章 市場区分：コンポーネント別

第8章 市場区分：業務機能別

第9章 市場区分：組織規模別

第10章 市場区分：業種別

第11章 市場区分：地域別

第12章 SWOT分析

第13章 バリューチェーン分析

第14章 ポーターのファイブフォース分析

第15章 競合情勢