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市場調査レポート
商品コード
1597412
コンシューマーエレクトロニクス修理およびメンテナンス市場- 世界の産業規模、シェア、動向、機会、予測、セグメント、製品タイプ別、サービスタイプ別、最終用途別、地域別、競合、2019年~2029年Consumer Electronics Repair and Maintenance Market - Global Industry Size, Share, Trends, Opportunity and Forecast, Segmented By Product Type, By Service Type, By End Use, By Region & Competition, 2019-2029F |
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カスタマイズ可能
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コンシューマーエレクトロニクス修理およびメンテナンス市場- 世界の産業規模、シェア、動向、機会、予測、セグメント、製品タイプ別、サービスタイプ別、最終用途別、地域別、競合、2019年~2029年 |
出版日: 2024年11月25日
発行: TechSci Research
ページ情報: 英文 181 Pages
納期: 2~3営業日
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コンシューマーエレクトロニクス修理およびメンテナンスの世界市場規模は2023年に179億9,000万米ドル、2029年には238億5,000万米ドルに拡大し、予測期間を通じてCAGR 4.87%を達成すると予測されます。
この予測成長は、日常生活におけるデジタルガジェットやスマートデバイスのユビキタスな存在に起因する、修理およびメンテナンスサービスに対する需要の高まりを浮き彫りにしています。この動向はデジタル革命によってさらに増幅され、高度な洗濯機、AI駆動技術、タッチスクリーンコンピュータなど、ますます複雑化・スマート化する家電製品の修理サービス需要の急増につながっています。
市場概要 | |
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予測期間 | 2025-2029 |
市場規模:2023年 | 179億9,000万米ドル |
市場規模:2029年 | 238億5,000万米ドル |
CAGR:2024年~2029年 | 4.87% |
急成長セグメント | パーソナル機器 |
最大市場 | 北米 |
コンシューマー向け製品がより高度な技術を統合するにつれ、ITとコンシューマー・エレクトロニクスの相互作用はますます強くなっています。モノのインターネット(IoT)の登場はこの動向に大きく貢献し、日々の利便性を高める多数の相互接続デバイスを導入しました。現代の電子機器は、その複雑さと機能において50年前のものをはるかに凌ぐ一方で、より身近で手頃なものとなっています。このような高度化により、専門的な修理サービスが必要となり、市場関係者は、特に新興国市場において、業界を拡大する必要に迫られています。
日常生活における家電製品のユビキタスな統合は、修理・保守サービスの必要性を高める主な要因です。インターナショナル・データ・コーポレーション(IDC)のデータによると、スマートフォン、タブレット、PCの世界出荷台数は2022年に28億台を超えます。このような広範な普及は、必然的に機器の故障の増加につながります。消費者技術協会(CTA)の報告によると、スマートフォンの平均寿命は約2.5年で、これらのデバイスがライフサイクルの終わりに達すると、専門家による修理やメンテナンスが必要になることが多いです。消費者のかなりの部分(約45%)は、経済的および環境的な配慮に影響され、デバイスを交換するよりも修理することを好みます。
修理およびメンテナンス業界は大きく進化しており、サービス内容の充実がその拡大に寄与しています。修理事業者は現在、高度な診断ツールを備えており、より広範な問題に効果的に対処できるようになっています。多くのサービスは、オンサイト修理、郵送オプション、迅速な納期を提供し、顧客の利便性を高めています。uBreakiFixやGazelleのような企業は、ウォークイン修理、郵送サービス、さらには即日修理までポートフォリオを拡大し、消費者の多様なニーズに対応しています。
主な市場派生要因
デジタルトランスフォーメーションとデバイスの高度化
コンシューマーエレクトロニクス修理およびメンテナンス世界市場の成長の主な触媒は、デジタルトランスフォーメーションです。消費者向け電子機器に高度な技術が継続的に統合され、特にAI機能やIoT機能が組み込まれることで、これらの機器の複雑性が大幅に増しています。これには、スマートフォンのAI搭載機能、スマートスピーカーのバーチャルアシスタント、パソコンやその他の家電製品の高度なタッチスクリーンインターフェースなど、さまざまなイノベーションが含まれます。複雑さが増したため、消費者は基本的なトラブルシューティング以上の問題に対して、専門的な修理サービスを求めるようになっています。さらに、デジタルトランスフォーメーションは、専門的な修理サービスを必要とするスマートホームシステムなど、まったく新しいデバイスカテゴリーを生み出し、それによって市場の範囲を広げています。
環境意識の高まりとコストへの懸念
環境の持続可能性とコストへの配慮も、この市場の重要な促進要因です。Global E-Waste Monitorによると、電子廃棄物(e-waste)市場は2022年に約500億米ドルと評価され、2026年には790億米ドルに成長すると予想されています。公害や資源の枯渇など、電子廃棄物がもたらす大きな環境脅威は、消費者の意識を高めています。その結果、消費者の約45%が、新しいものを購入するよりも機器を修理することを好むようになった。この嗜好は、買い替えよりも修理の方が低コストであることだけでなく、環境問題への懸念も背景にあります。ガジェットを修理する消費者の権利を主張する「修理する権利」運動の高まりは、この動向と一致しており、市場の成長をさらに後押ししています。持続可能な慣行を求める法的枠組みと消費者の要求は、修理およびメンテナンス部門が繁栄するための支援的環境を育みます。
急速な技術進歩
独自部品へのアクセス制限
DIY修理キットとリソースの成長
診断ツールとサービスの進歩
The Global Consumer Electronics Repair and Maintenance Market was valued at USD 17.99 billion in 2023 and is projected to increase to USD 23.85 billion by 2029, achieving a CAGR of 4.87% throughout the forecast period. This anticipated growth highlights the escalating demand for repair and maintenance services attributed to the ubiquitous presence of digital gadgets and smart devices in our daily lives. This trend is further amplified by the digital revolution, leading to a surge in demand for repair services for increasingly complex and smart consumer electronics such as advanced washing machines, AI-driven technologies, and touchscreen computers.
Market Overview | |
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Forecast Period | 2025-2029 |
Market Size 2023 | USD 17.99 Billion |
Market Size 2029 | USD 23.85 Billion |
CAGR 2024-2029 | 4.87% |
Fastest Growing Segment | Personal Devices |
Largest Market | North America |
As consumer products integrate more advanced technologies, the interplay between IT and consumer electronics grows stronger, a phenomenon often described as the consumerization of IT. The advent of the Internet of Things (IoT) has contributed significantly to this trend, introducing a multitude of interconnected devices that enhance daily convenience. Modern electronic devices far surpass those from fifty years ago in terms of complexity and capabilities while becoming more accessible and affordable. This sophistication necessitates specialized repair services, pushing market players to expand their reach, especially in emerging markets, although the industry remains deeply rooted in developed regions.
The ubiquitous integration of consumer electronics in everyday life is a major factor driving the increased need for repair and maintenance services. Data from the International Data Corporation (IDC) indicates global shipments of smartphones, tablets, and PCs exceeded 2.8 billion units in 2022. This broad adoption inevitably leads to more device malfunctions. The Consumer Technology Association (CTA) reports that the average smartphone lifespan is around 2.5 years, and as these devices reach the end of their lifecycle, they often require professional repair and maintenance. A significant portion of consumers, approximately 45%, prefer repairing their devices to replacing them, influenced by financial and environmental considerations.
The repair and maintenance industry has evolved significantly, with enhanced service offerings contributing to its expansion. Repair businesses are now equipped with advanced diagnostic tools, enabling them to address a broader spectrum of issues more effectively. Many services offer on-site repairs, mail-in options, and quick turnaround times for greater customer convenience. Companies such as uBreakiFix and Gazelle have broadened their portfolio to include walk-in repairs, mail-in services, and even same-day repairs, addressing a diverse array of consumer needs.
Key Market Derivers
Digital Transformation and Sophistication of Devices
The primary catalyst for growth in the Global Consumer Electronics Repair and Maintenance Market is digital transformation. The continual integration of sophisticated technology in consumer electronics-in particular, the incorporation of AI capabilities and IoT functionalities-has considerably increased these devices' complexity. This encompasses a range of innovations, including AI-powered functionalities in smartphones, virtual assistants in smart speakers, and advanced touchscreen interfaces in computers and other appliances. Due to increased intricacy, consumers increasingly seek professional repair services for problems beyond basic troubleshooting. Moreover, digital transformation spawns entirely new device categories, such as smart home systems, which necessitate specialized repair services, thereby broadening the market scope.
Rising Environmental Awareness and Cost Concerns
Environmental sustainability and cost considerations are also significant drivers of this market. According to the Global E-Waste Monitor, the electronic waste (e-waste) market was valued at about USD 50 billion in 2022 and is expected to grow to USD 79 billion by 2026. The substantial environmental threat posed by e-waste, including pollution and depletion of resources, has heightened consumer awareness. Consequently, around 45% of consumers favor repairing their devices over buying new ones. This preference is driven not only by the lower cost of repairs compared to replacement but also by environmental concerns. The growing right-to-repair movement, which advocates for consumer rights to repair their gadgets, aligns with this trend, further propelling market growth. Legal frameworks and consumer demands for sustainable practices foster a supportive environment for the repair and maintenance sector to thrive.
Key Market Challenges
Rapid Technological Advancements
A major hurdle in the Global Consumer Electronics Repair and Maintenance Market is the swift pace of technological innovation. Continuously emerging new devices with unique technologies can render existing repair tools and methodologies obsolete quickly. This constant evolution necessitates frequent investments in employee training and acquiring new diagnostic equipment, increasing operational costs and complexities for repair businesses. These companies must adapt continuously to manage a variety of device models and new features. Moreover, specialized modern technologies often require proprietary parts that are not readily accessible, limiting the capabilities of third-party repair services and pushing customers towards manufacturer service centers.
Limited Access to Proprietary Parts
Access to proprietary parts remains a significant barrier. Many manufacturers control the availability of parts and diagnostic information, making it difficult for independent repair shops to offer comprehensive services. This issue is compounded by the increasing trend of designing modern devices with planned obsolescence, making repairs more challenging. The absence of standardized parts across different brands and models complicates supply chain and inventory management for repair businesses. Without access to genuine or compatible parts, the quality and reliability of repairs are compromised, leading to customer dissatisfaction and potential legal repercussions for repair service providers.
Key Market Trends
Growth of DIY Repair Kits and Resources
A notable trend in this market is the increasing popularity of DIY (Do-It-Yourself) repair kits and resources. More consumers are now inclined to repair their devices independently to cut costs and reduce e-waste. Manufacturers and third-party suppliers have responded by offering complete repair kits, which include tools, parts, and detailed guides. Platforms like iFixit provide extensive repair manuals and community assistance for DIY enthusiasts. This trend empowers consumers and increases demand for replacement parts and special tools, creating secondary markets and additional revenue streams. The availability of video tutorials and online forums facilitates the DIY repair process, making it more accessible to a wider audience.
Advancements in Diagnostic Tools and Services
The development of advanced diagnostic tools and service offerings is another significant trend. Repair businesses are increasingly investing in state-of-the-art diagnostic equipment that swiftly identifies issues in complex modern electronic devices. These advanced diagnostic tools enhance the accuracy and efficiency of repairs, leading to greater customer satisfaction and shorter turnaround times. Companies like uBreakiFix and Gazelle are extending their service capabilities to include on-site and mail-in repairs, offering added convenience for consumers. Innovations in diagnostics improve repair quality and enable businesses to tackle a diverse range of issues, scaling their operations and capturing a larger market share.
Segmental Insights
Product Type Insights
The personal device repair and maintenance segment is anticipated to be the fastest-growing segment within the consumer electronics repair and maintenance market. Increased dependence on personal electronic devices such as smartphones, tablets, and laptops has significantly escalated the demand for repair services. These devices often encounter common issues such as screen damage, battery depletion, and software glitches due to frequent use. With the rapid pace of technological advancements, the complexity of these devices continues to grow, requiring specialized repair skills and parts. Investments in advanced diagnostic tools and repair training have yielded successful outcomes for service providers, enabling them to handle complex issues more effectively and drive the growth of this segment.
Regional Insights
North America's consumer electronics repair and maintenance market holds the largest market share. The high adoption rate of advanced electronic devices such as smartphones, laptops, and smart home systems fuels the need for frequent repair services. The increasing complexity of these devices necessitates specialized repair expertise, driving demand for professional services. Additionally, the trend of extending the lifespan of electronic devices rather than replacing them supports the need for repair and maintenance services. The region's well-developed infrastructure and high disposable income levels contribute to market growth, as consumers are more inclined to invest in repair services to keep their electronic devices functioning optimally.
In this report, the Global Consumer Electronics Repair and Maintenance Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:
Company Profiles: Detailed analysis of the major companies presents in the Global Consumer Electronics Repair and Maintenance Market.
Global Consumer Electronics Repair and Maintenance Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report: