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ビジネスプロセスアウトソーシング（BPO）ビジネスアナリティクスの世界市場レポート 2024年

Business Process Outsourcing (BPO) Business Analytics Global Market Report 2024

出版日
ページ情報
英文 175 Pages
納期
2～10営業日
カスタマイズ可能
適宜更新あり
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=151.58円
ビジネスプロセスアウトソーシング（BPO）ビジネスアナリティクスの世界市場レポート 2024年
出版日: 2024年06月24日
発行: The Business Research Company
ページ情報: 英文 175 Pages
納期: 2～10営業日
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  • 概要
  • 目次
概要

ビジネスプロセスアウトソーシング（BPO）ビジネスアナリティクス市場規模は、今後数年で急成長が見込まれます。2028年の年間平均成長率（CAGR）は17.7％で、462億5,000万米ドルに成長します。予測期間の成長は、データ主導の洞察に対する需要の高まり、データ管理の複雑化、コスト最適化の重視、顧客体験の重視、AIと機械学習の進歩に起因すると考えられます。予測期間における主な動向には、高度なアナリティクスの採用の増加、予測的・処方的アナリティクスサービスに対する需要の高まり、BPOプロバイダーの提供サービスの拡大、人工知能と機械学習技術の活用、クラウドベースのアナリティクスプラットフォームへのシフトなどがあります。

クラウドベースの導入の増加は、今後数年間のビジネスプロセスアウトソーシング（BPO）ビジネスアナリティクス市場の成長を促進すると予想されます。クラウドベースの導入では、クラウドにホストされた遠隔地のサーバーを使用して、インターネット経由でソフトウェアアプリケーションやサービスを提供します。クラウドベースの導入の成長には、拡張性、柔軟性、リモートワークへの移行といった要因があります。クラウドベースの導入は、分析ツールやデータのホスティングやリモートアクセスに必要なインフラを提供することで、BPOのビジネス分析をサポートし、企業が高度な分析機能を効果的に活用できるようにします。例えば、2023年12月のEurostatのデータによると、2023年には欧州連合（EU）企業の約45.2%がクラウドコンピューティングサービスを選択し、2021年から4.2%増加しました。その結果、クラウドベースの展開がビジネスプロセスアウトソーシング（BPO）ビジネスアナリティクス市場拡大の原動力となっています。

ビジネスプロセスアウトソーシング（BPO）ビジネスアナリティクス市場の有力企業は、競争優位性を獲得するためにAIベースのBPOコンサルティングサービスの開発に注力しています。AIベースのBPOコンサルティングサービスとは、人工知能（AI）、機械学習（ML）、データ分析、自動化などの先進技術を活用してBPO業務を最適化・強化するコンサルティングサービスを指します。例えば、米国のビジネス・プロセス・アウトソーシング企業Acquire BPOは、2024年2月に新部門Acquire AIを立ち上げました。Acquire AIは、人工知能革命の複雑さを乗り切るビジネスを支援することを目的に、最先端のAIコンサルティング・サービスを提供しています。同社の目的は、企業がカスタマイズされたAIソリューションを特定、優先順位付け、導入することで、業界を変革し、業務効率を向上させ、著しい成長を促進し、顧客満足度を高めることです。

目次

第1章 エグゼクティブサマリー

第2章 市場の特徴

第3章 市場動向と戦略

第4章 マクロ経済シナリオ

  • 高インフレが市場に与える影響
  • ウクライナ・ロシア戦争が市場に与える影響
  • COVID-19による市場への影響

第5章 世界の市場規模と成長

  • 世界のビジネスプロセスアウトソーシング（BPO）ビジネスアナリティクス市場：促進要因と抑制要因
    • 市場促進要因
    • 市場抑制要因
  • 世界のビジネスプロセスアウトソーシング（BPO）ビジネスアナリティクス市場の実績：規模と成長, 2018-2023
  • 世界のビジネスプロセスアウトソーシング（BPO）ビジネスアナリティクス市場の予測：規模と成長, 2023-2028, 2033F

第6章 市場セグメンテーション

  • 世界のビジネスプロセスアウトソーシング（BPO）ビジネスアナリティクス市場：コンポーネント別、実績と予測, 2018-2023, 2023-2028F, 2033F
  • ソフトウェア
  • サービス
  • 世界のビジネスプロセスアウトソーシング（BPO）ビジネスアナリティクス市場：展開別、実績と予測, 2018-2023, 2023-2028F, 2033F
  • クラウドベース
  • オンプレミス
  • 世界のビジネスプロセスアウトソーシング（BPO）ビジネスアナリティクス市場：組織規模別、実績と予測, 2018-2023, 2023-2028F, 2033F
  • 中小企業
  • 大企業
  • 世界のビジネスプロセスアウトソーシング（BPO）ビジネスアナリティクス市場：用途別、実績と予測, 2018-2023, 2023-2028F, 2033F
  • ヒューマンリソース
  • ナレッジプロセスアウトソーシング
  • 調達とサプライチェーン
  • 顧客サービス
  • その他の用途
  • 世界のビジネスプロセスアウトソーシング（BPO）ビジネスアナリティクス市場：業界別、実績と予測, 2018-2023, 2023-2028F, 2033F
  • 銀行、金融サービス、保険（BFSI）
  • 情報技術（IT）と通信
  • ヘルスケア
  • 製造業
  • 小売り
  • 輸送と物流
  • その他の業界

第7章 地域別・国別分析

  • 世界のビジネスプロセスアウトソーシング（BPO）ビジネスアナリティクス市場：地域別、実績と予測, 2018-2023, 2023-2028F, 2033F
  • 世界のビジネスプロセスアウトソーシング（BPO）ビジネスアナリティクス市場：国別、実績と予測, 2018-2023, 2023-2028F, 2033F

第8章 アジア太平洋市場

第9章 中国市場

第10章 インド市場

第11章 日本市場

第12章 オーストラリア市場

第13章 インドネシア市場

第14章 韓国市場

第15章 西欧市場

第16章 英国市場

第17章 ドイツ市場

第18章 フランス市場

第19章 イタリア市場

第20章 スペイン市場

第21章 東欧市場

第22章 ロシア市場

第23章 北米市場

第24章 米国市場

第25章 カナダ市場

第26章 南米市場

第27章 ブラジル市場

第28章 中東市場

第29章 アフリカ市場

第30章 競合情勢と企業プロファイル

  • ビジネスプロセスアウトソーシング（BPO）ビジネスアナリティクス市場：競合情勢
  • ビジネスプロセスアウトソーシング（BPO）ビジネスアナリティクス市場：企業プロファイル
    • Accenture plc
    • Tata Consultancy Services Limited
    • Capgemini SE
    • NTT DATA Corporation
    • Cognizant Technology Solutions Corporation

第31章 その他の大手企業と革新的企業

  • Infosys BPM Limited
  • Automatic Data Processing Inc.
  • DXC Technology Company
  • HCL Technologies Limited
  • Wipro Limited
  • CGI Inc.
  • Teleperformance SE
  • Sitel Group
  • Tech Mahindra Limited
  • Serco Group plc
  • Genpact Limited
  • Conduent Incorporated
  • TTEC Holdings Inc.
  • Alorica Inc.
  • Sykes Enterprises Incorporated

第32章 競合ベンチマーキング

第33章 競合ダッシュボード

第34章 主要な合併と買収

第35章 将来の見通しと潜在的な分析

第36章 付録

目次
Product Code: r17890

Business Process Outsourcing (BPO) business analytics involves the application of data analysis techniques and tools within outsourced business processes. This encompasses gathering, analyzing, and interpreting data related to various BPO operations such as customer service, finance, human resources, and supply chain management. The goal is to derive actionable insights for informed decision-making, allowing BPO providers and their clients to understand operations better, make data-driven decisions, and achieve strategic objectives effectively.

The primary components of BPO business analytics are software and services. Software in this context refers to computer programs and applications designed to analyze large datasets, providing insights and facilitating decision-making processes for businesses. These software solutions can be deployed via cloud-based or on-premises setups and cater to organizations of various sizes, including small and medium enterprises (SMEs) and large enterprises. They find applications across domains such as human resources, knowledge process outsourcing, procurement, supply chain, customer services, among others, serving verticals such as banking, financial services, insurance (BFSI), information technology (IT), telecommunications, healthcare, manufacturing, retail, transportation, logistics, and other sectors.

The business process outsourcing (BPO) business analytics market research report is one of a series of new reports from The Business Research Company that provides business process outsourcing (BPO) business analytics market statistics, including business process outsourcing (BPO) business analytics industry global market size, regional shares, competitors with a business process outsourcing (BPO) business analytics market share, detailed business process outsourcing (BPO) business analytics market segments, market trends and opportunities, and any further data you may need to thrive in the business process outsourcing (BPO) business analytics industry. This business process outsourcing (BPO) business analytics market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry

The business process outsourcing (BPO) business analytics market size has grown rapidly in recent years. It will grow from $20.55 billion in 2023 to $24.13 billion in 2024 at a compound annual growth rate (CAGR) of 17.4%. The growth in the historic period can be attributed to increased data generation, cost efficiency, globalization, advances in technology, and demand for insights.

The business process outsourcing (BPO) business analytics market size is expected to see rapid growth in the next few years. It will grow to $46.25 billion in 2028 at a compound annual growth rate (CAGR) of 17.7%. The growth in the forecast period can be attributed to growing demand for data-driven insights, complexity of data management, focus on cost optimization, emphasis on customer experience, and advancements in AI and machine learning. Major trends in the forecast period include increasing adoption of advanced analytics, rising demand for predictive and prescriptive analytics services, expansion of BPO providers' offerings, leveraging artificial intelligence and machine learning technologies and shift towards cloud-based analytics platforms.

The increasing adoption of cloud-based deployments is expected to drive the growth of the business process outsourcing (BPO) business analytics market in the coming years. Cloud-based deployment involves delivering software applications or services over the internet using distant servers hosted in the cloud. The growth of cloud-based implementations is fueled by factors such as scalability, flexibility, and the transition towards remote work. Cloud-based deployment supports BPO business analytics by providing the necessary infrastructure for hosting and remotely accessing analytical tools and data, enabling businesses to leverage advanced analytics capabilities effectively. For example, based on data from Eurostat in December 2023, approximately 45.2% of European Union (EU) enterprises opted for cloud computing services in 2023, marking a 4.2% increase from 2021. Consequently, the growth of cloud-based deployments is a driving force behind the expansion of the business process outsourcing (BPO) business analytics market.

Prominent companies in the business process outsourcing (BPO) business analytics market are concentrating on developing AI-based BPO consulting services to gain a competitive advantage. AI-based BPO consulting services refer to consultancy offerings that utilize advanced technologies such as artificial intelligence (AI), machine learning (ML), data analytics, and automation to optimize and enhance BPO operations. For instance, Acquire BPO, a US-based business process outsourcing company, launched its new division, Acquire AI, in February 2024. Acquire AI provides cutting-edge AI consulting services aimed at assisting businesses in navigating the complexities of the artificial intelligence revolution. Their objective is to help businesses identify, prioritize, and implement customized AI solutions to transform industries, improve operational efficiency, drive significant growth, and elevate customer satisfaction.

In March 2024, MCI, a US-based outsourcing and offshoring consulting company, acquired Market Force Information LLC for an undisclosed sum. Through this acquisition, MCI aims to enhance its business improvement capabilities by leveraging market research, data collection, and tech-enabled services. Market Force Information LLC is a US-based company offering a comprehensive suite of services, including CX analytics, case management software, customer care call centers, and omnichannel BPO solutions.

Major companies operating in the business process outsourcing (BPO) business analytics market are Accenture plc, Tata Consultancy Services Limited, Capgemini SE, NTT DATA Corporation, Cognizant Technology Solutions Corporation, Infosys BPM Limited, Automatic Data Processing Inc., DXC Technology Company, HCL Technologies Limited, Wipro Limited, CGI Inc., Teleperformance SE, Sitel Group, Tech Mahindra Limited, Serco Group plc, Genpact Limited, Conduent Incorporated, TTEC Holdings Inc., Alorica Inc., Sykes Enterprises Incorporated, Mphasis Limited, Atos SE, TaskUs Inc., Firstsource Solutions Limited, Hinduja Global Solutions Limited

North America was the largest region in the business process outsourcing (BPO) business analytics market in 2023. The regions covered in the business process outsourcing (BPO) business analytics market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the business process outsourcing (BPO) business analytics market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The business process outsourcing (BPO) business analytics market includes revenues earned by entities by providing predictive analytics, descriptive analytics, prescriptive analytics, and data visualization. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Business Process Outsourcing (BPO) Business Analytics Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on business process outsourcing (BPO) business analytics market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

  • Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
  • Understand how the market has been affected by the COVID-19 and how it is responding as the impact of the virus abates.
  • Assess the Russia - Ukraine war's impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
  • Measure the impact of high global inflation on market growth.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market shares.
  • Benchmark performance against key competitors.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • Report will be updated with the latest data and delivered to you within 3-5 working days of order along with an Excel data sheet for easy data extraction and analysis.
  • All data from the report will also be delivered in an excel dashboard format.

Where is the largest and fastest growing market for business process outsourcing (BPO) business analytics ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The business process outsourcing (BPO) business analytics market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The impact of sanctions, supply chain disruptions, and altered demand for goods and services due to the Russian Ukraine war, impacting various macro-economic factors and parameters in the Eastern European region and its subsequent effect on global markets.

The impact of higher inflation in many countries and the resulting spike in interest rates.

The continued but declining impact of COVID-19 on supply chains and consumption patterns.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

  • Markets Covered:1) By Component: Software; Services
  • 2) By Deployment: Cloud-Based; On-Premises
  • 3) By Organization Size: Small And Medium Enterprises (SMEs); Large Enterprises
  • 4) By Application: Human Resources; Knowledge Process Outsourcing; Procurement & Supply Chain; Customer Services; Other Applications
  • 5) By Vertical: Banking, Financial Services And Insurance (BFSI); Information Technology (IT) And Telecommunication; Healthcare; Manufacturing; Retail; Transportation And Logistics; Other Verticals
  • Companies Mentioned: Accenture plc; Tata Consultancy Services Limited; Capgemini SE; NTT DATA Corporation; Cognizant Technology Solutions Corporation
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Business Process Outsourcing (BPO) Business Analytics Market Characteristics

3. Business Process Outsourcing (BPO) Business Analytics Market Trends And Strategies

4. Business Process Outsourcing (BPO) Business Analytics Market - Macro Economic Scenario

  • 4.1. Impact Of High Inflation On The Market
  • 4.2. Ukraine-Russia War Impact On The Market
  • 4.3. COVID-19 Impact On The Market

5. Global Business Process Outsourcing (BPO) Business Analytics Market Size and Growth

  • 5.1. Global Business Process Outsourcing (BPO) Business Analytics Market Drivers and Restraints
    • 5.1.1. Drivers Of The Market
    • 5.1.2. Restraints Of The Market
  • 5.2. Global Business Process Outsourcing (BPO) Business Analytics Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
  • 5.3. Global Business Process Outsourcing (BPO) Business Analytics Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Business Process Outsourcing (BPO) Business Analytics Market Segmentation

  • 6.1. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Software
  • Services
  • 6.2. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Cloud-Based
  • On-Premises
  • 6.3. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Small And Medium Enterprises (SMEs)
  • Large Enterprises
  • 6.4. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Human Resources
  • Knowledge Process Outsourcing
  • Procurement & Supply Chain
  • Customer Services
  • Other Applications
  • 6.5. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Banking, Financial Services And Insurance (BFSI)
  • Information Technology (IT) And Telecommunication
  • Healthcare
  • Manufacturing
  • Retail
  • Transportation And Logistics
  • Other Verticals

7. Business Process Outsourcing (BPO) Business Analytics Market Regional And Country Analysis

  • 7.1. Global Business Process Outsourcing (BPO) Business Analytics Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 7.2. Global Business Process Outsourcing (BPO) Business Analytics Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market

  • 8.1. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market Overview
  • Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8.3. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8.4. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Business Process Outsourcing (BPO) Business Analytics Market

  • 9.1. China Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 9.2. China Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9.3. China Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9.4. China Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Business Process Outsourcing (BPO) Business Analytics Market

  • 10.1. India Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.2. India Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.3. India Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Business Process Outsourcing (BPO) Business Analytics Market

  • 11.1. Japan Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 11.2. Japan Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.3. Japan Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.4. Japan Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Business Process Outsourcing (BPO) Business Analytics Market

  • 12.1. Australia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.2. Australia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.3. Australia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Business Process Outsourcing (BPO) Business Analytics Market

  • 13.1. Indonesia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.2. Indonesia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.3. Indonesia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Business Process Outsourcing (BPO) Business Analytics Market

  • 14.1. South Korea Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 14.2. South Korea Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.3. South Korea Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.4. South Korea Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Business Process Outsourcing (BPO) Business Analytics Market

  • 15.1. Western Europe Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 15.2. Western Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15.3. Western Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15.4. Western Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Business Process Outsourcing (BPO) Business Analytics Market

  • 16.1. UK Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.2. UK Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.3. UK Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Business Process Outsourcing (BPO) Business Analytics Market

  • 17.1. Germany Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.2. Germany Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.3. Germany Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Business Process Outsourcing (BPO) Business Analytics Market

  • 18.1. France Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18.2. France Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18.3. France Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Business Process Outsourcing (BPO) Business Analytics Market

  • 19.1. Italy Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.2. Italy Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.3. Italy Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Business Process Outsourcing (BPO) Business Analytics Market

  • 20.1. Spain Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.2. Spain Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.3. Spain Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market

  • 21.1. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 21.2. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21.3. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21.4. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Business Process Outsourcing (BPO) Business Analytics Market

  • 22.1. Russia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.2. Russia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.3. Russia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Business Process Outsourcing (BPO) Business Analytics Market

  • 23.1. North America Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 23.2. North America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23.3. North America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23.4. North America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Business Process Outsourcing (BPO) Business Analytics Market

  • 24.1. USA Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 24.2. USA Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24.3. USA Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24.4. USA Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Business Process Outsourcing (BPO) Business Analytics Market

  • 25.1. Canada Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 25.2. Canada Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25.3. Canada Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25.4. Canada Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Business Process Outsourcing (BPO) Business Analytics Market

  • 26.1. South America Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 26.2. South America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26.3. South America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26.4. South America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Business Process Outsourcing (BPO) Business Analytics Market

  • 27.1. Brazil Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.2. Brazil Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.3. Brazil Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Business Process Outsourcing (BPO) Business Analytics Market

  • 28.1. Middle East Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 28.2. Middle East Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28.3. Middle East Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28.4. Middle East Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Business Process Outsourcing (BPO) Business Analytics Market

  • 29.1. Africa Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 29.2. Africa Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29.3. Africa Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29.4. Africa Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Business Process Outsourcing (BPO) Business Analytics Market Competitive Landscape And Company Profiles

  • 30.1. Business Process Outsourcing (BPO) Business Analytics Market Competitive Landscape
  • 30.2. Business Process Outsourcing (BPO) Business Analytics Market Company Profiles
    • 30.2.1. Accenture plc
      • 30.2.1.1. Overview
      • 30.2.1.2. Products and Services
      • 30.2.1.3. Strategy
      • 30.2.1.4. Financial Performance
    • 30.2.2. Tata Consultancy Services Limited
      • 30.2.2.1. Overview
      • 30.2.2.2. Products and Services
      • 30.2.2.3. Strategy
      • 30.2.2.4. Financial Performance
    • 30.2.3. Capgemini SE
      • 30.2.3.1. Overview
      • 30.2.3.2. Products and Services
      • 30.2.3.3. Strategy
      • 30.2.3.4. Financial Performance
    • 30.2.4. NTT DATA Corporation
      • 30.2.4.1. Overview
      • 30.2.4.2. Products and Services
      • 30.2.4.3. Strategy
      • 30.2.4.4. Financial Performance
    • 30.2.5. Cognizant Technology Solutions Corporation
      • 30.2.5.1. Overview
      • 30.2.5.2. Products and Services
      • 30.2.5.3. Strategy
      • 30.2.5.4. Financial Performance

31. Business Process Outsourcing (BPO) Business Analytics Market Other Major And Innovative Companies

  • 31.1. Infosys BPM Limited
  • 31.2. Automatic Data Processing Inc.
  • 31.3. DXC Technology Company
  • 31.4. HCL Technologies Limited
  • 31.5. Wipro Limited
  • 31.6. CGI Inc.
  • 31.7. Teleperformance SE
  • 31.8. Sitel Group
  • 31.9. Tech Mahindra Limited
  • 31.10. Serco Group plc
  • 31.11. Genpact Limited
  • 31.12. Conduent Incorporated
  • 31.13. TTEC Holdings Inc.
  • 31.14. Alorica Inc.
  • 31.15. Sykes Enterprises Incorporated

32. Global Business Process Outsourcing (BPO) Business Analytics Market Competitive Benchmarking

33. Global Business Process Outsourcing (BPO) Business Analytics Market Competitive Dashboard

34. Key Mergers And Acquisitions In The Business Process Outsourcing (BPO) Business Analytics Market

35. Business Process Outsourcing (BPO) Business Analytics Market Future Outlook and Potential Analysis

  • 35.1 Business Process Outsourcing (BPO) Business Analytics Market In 2028 - Countries Offering Most New Opportunities
  • 35.2 Business Process Outsourcing (BPO) Business Analytics Market In 2028 - Segments Offering Most New Opportunities
  • 35.3 Business Process Outsourcing (BPO) Business Analytics Market In 2028 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer