ヘルスケアバーチャルアシスタント市場の2030年までの予測： 製品別、技術別、エンドユーザー別、地域別の世界分析

Stratistics MRCによると、世界のヘルスケアバーチャルアシスタント市場は、2023年に9億3,310万米ドルを占め、予測期間中にCAGR 32.4％で成長し、2030年には66億5,530万米ドルに達すると予測されています。

バーチャルアシスタントは、デジタルアシスタントまたはAIアシスタントとして知られ、自然言語でユーザーの音声指示を理解し、タスクを実行するアプリケーションプログラムです。これは、一人の人間からの問い合わせや指示に応じて操作を実行する可能性のあるソフトウェア・エージェントです。これらはヘルスケア分野で採用されているもので、患者との関わりをより優れたレベルに引き上げる手助けをします。これらの補助者は、ヘルスケアサービスの質を向上させ、患者の健康履歴、人口統計データ、保険情報、およびその他の記録分析を取得する際に組織をサポートします。

アンセム保険会社（Anthem Insurance Companies, Inc）が2017年5月に発表したデータによると、スマートフォンユーザーの約52%がモバイルアプリを使って健康情報を収集しており、医師の26%はアプリが患者と関わる最も効果的な方法であると回答し、医師の約93%はモバイルアプリがケア提供の成果を改善できると考えています。

人工知能の統合が進む

ヘルスケア業界において人工知能（AI）とは、複雑な医療データを人間が直接関与することなく分析するためのソフトウェアやアルゴリズムの使用を指すことがほとんどです。AI技術の進歩により、ヘルスケア向けの幅広い自然言語処理（NLP）アプリケーションの開発が最近急増しています。このような背景から、医療関係者は、医療機関における臨床業務や運営業務を迅速化し、強化する可能性のあるさまざまな用途におけるAI技術の可能性をより注視しています。これが市場拡大の原動力となっています。

適切なヘルスケア・インフラの欠如

ヘルスケアバーチャルアシスタントの導入は、新興国の医療インフラが不十分であるという重大な問題を部分的に解決するのに役立ちます。これらの地域では、有資格の医療従事者の不足、医療施設へのアクセスの制限、国民の医療需要を満たすための資金不足に頻繁に対処しています。バーチャルアシスタントは、医療従事者の業務管理にも役立ちます。医療従事者が不足している貧しい国々では、バーチャルアシスタントが通常の事務作業をこなすことができます。こうした要素が、市場の成長を妨げています。

インターネットへのアクセスの増加

チャットボットの受容と利用は、モバイルプラットフォームとインターネットアクセスの拡大、およびスマートフォンの利用増加に大きく影響されています。これにより、ヘルスケアサービスの範囲が大幅に拡大し、利用する顧客が増加する可能性が保証されました。スマート・デバイス上のバーチャルアシスタントやその他の最先端技術は、患者と医師のやり取りを含め、様々なヘルスケア・セクターのプレーヤー間の重要な会話を促進することができます。そのため、医療従事者や患者の間でスマートフォンの利用が増えれば、市場の拡大が見込まれます。

導入コストの高さ

ヘルスケアバーチャルアシスタントの導入コストが高いことは、ヘルスケア・ビジネスにおける大きな課題です。ヘルスケア機関は、独自のニーズに合わせてバーチャルアシスタントをカスタマイズするために、時間を費やし、資格のあるスタッフを雇用する必要があります。スマートでコンテキストを意識したバーチャルアシスタントを開発するには、かなりのコストがかかる可能性があります。ヘルスケア業務の複雑な性質、データ・セキュリティ規制、カスタマイズの必要性、継続的なメンテナンス要件が、ヘルスケアバーチャルアシスタントを確立するコストが高い主な原因であり、これが市場の成長を妨げています。

COVID-19の影響：

COVID-19の流行は市場にプラスの影響を与えました。バーチャルアシスタントソフトウェアやアプリケーションのユーザー数の増加が市場成長の要因となっています。パンデミックの間、バーチャルアシスタントは一般的な健康や福祉関連の問題で医師や他のヘルスケア専門家とのコミュニケーションを支援しました。多くの医療専門家が電子的に患者に初診を提供し、不必要な入院を回避し、ウイルスに感染する可能性を低下させるのに役立っています。

予測期間中、チャットボットセグメントが最大となる見込み

予測期間中、チャットボットセグメントが最大になると予想されています。ヘルスケア分野では、チャットボットは、医師、看護師、患者にテキスト、音声、音声のサポートをいくつかのレベルで提供するため、非常に求められています。市場シェアが最も高いのは、主に機械学習と自然言語処理の進歩に加え、セルフサービス需要の高まり、可用性の向上、低コスト、医療分野における医師、看護師、患者のあらゆるレベルでの需要の高さに起因します。

予測期間中、プロバイダー分野のCAGRが最も高くなると予測されます。

ヘルスケアプロバイダーにおけるバーチャルアシスタントの採用増加により、プロバイダー分野の予測期間中のCAGRは最も高くなると予測されています。これは、医療提供者が最先端の技術ソリューションを採用するようになり、業務効率を高める必要性が高まった結果です。バーチャルアシスタントは、医師のカレンダー管理、請求書作成、コーディング、電話応対など、さまざまな業務で医療従事者をサポートします。この市場の拡大は、臨床ワークフローと作業効率をより短時間で向上させるために、ヘルスケア専門家による人工知能の利用が拡大していることが背景にあります。

最大のシェアを占める地域

予測期間中、北米が最大の市場シェアを占めると予測されています。この背景には、ヘルスケア部門の拡大、医療費抑制ニーズの高まり、医療施設からの技術革新に対する需要の高まり、臨床ワークフローと患者関与のバランスを保つという業界からの要求の高まりがあります。この分野には強力な競合企業が存在し、独創的な製品をリリースしているため、この地域市場の拡大には多くの有益な見込みがあります。

CAGRが最も高い地域：

アジア太平洋地域は、安価な労働力、低い生産コストなどの要因により、予測期間中最も高いCAGRを維持すると予測されます。人口の高齢化と慢性疾患の増加、さらにスマートフォンや遠隔患者モニタリング機器の利用拡大が市場拡大を促進すると予測されます。さらに、予測期間中、研究開発費の拡大とヘルスケアインフラの拡大は、ヘルスケアバーチャルアシスタント市場全体の成長に同等の影響を与えると予測されます。

無料のカスタマイズ提供

本レポートをご購読のお客様には、以下の無料カスタマイズオプションのいずれかを提供させていただきます：

• 企業プロファイル
  • 追加市場プレイヤーの包括的プロファイリング（3社まで）
  • 主要企業のSWOT分析（3社まで）
• 地域セグメンテーション
  • 顧客の関心に応じた主要国の市場推計・予測・CAGR（注：フィージビリティチェックによる）
• 競合ベンチマーキング
  • 製品ポートフォリオ、地理的プレゼンス、戦略的提携に基づく主要企業のベンチマーキング

目次

第1章 エグゼクティブサマリー

第2章 序文

• 概要
• ステークホルダー
• 調査範囲
• 調査手法
  • データマイニング
  • データ分析
  • データ検証
  • 調査アプローチ
• 調査ソース
  • 1次調査ソース
  • 2次調査ソース
  • 前提条件

第3章 市場動向分析

• 促進要因
• 抑制要因
• 機会
• 脅威
• 製品分析
• 技術分析
• エンドユーザー分析
• 新興市場
• 新型コロナウイルス感染症（COVID-19）の影響

第4章 ポーターのファイブフォース分析

• 供給企業の交渉力
• 買い手の交渉力
• 代替品の脅威
• 新規参入業者の脅威
• 競争企業間の敵対関係

第5章 世界のヘルスケアバーチャルアシスタント市場：製品別

• スマートスピーカー
• チャットボット
• その他の製品

第6章 世界のヘルスケアバーチャルアシスタント市場：技術別

• テキストベース
• テキスト読み上げ
• ASR/音声認識
• その他の技術

第7章 世界のヘルスケアバーチャルアシスタント市場：エンドユーザー別

• 支払者
• プロバイダー
• 患者
• その他のエンドユーザー

第8章 世界のヘルスケアバーチャルアシスタント市場：地域別

• 北米
  • 米国
  • カナダ
  • メキシコ
• 欧州
  • ドイツ
  • 英国
  • イタリア
  • フランス
  • スペイン
  • その他欧州
• アジア太平洋地域
  • 日本
  • 中国
  • インド
  • オーストラリア
  • ニュージーランド
  • 韓国
  • その他アジア太平洋地域
• 南米
  • アルゼンチン
  • ブラジル
  • チリ
  • その他南米
• 中東とアフリカ
  • サウジアラビア
  • アラブ首長国連邦
  • カタール
  • 南アフリカ
  • その他中東とアフリカ

第9章 主な発展

• 契約、パートナーシップ、コラボレーション、合弁事業
• 買収と合併
• 新製品の発売
• 事業拡大
• その他の主要戦略

第10章 企業プロファイル

• Microsoft Corporation
• Infermedica
• ADA Digital Health
• Neolytixc
• Orbita
• Intelligent Digital Avatars, Inc.
• Sensely, Inc.
• Healthtap, Inc.
• Kognito Solutions
• Babylon Healthcare Services Ltd.
• MedRespond LLC
• True Image Interactive, Inc.
• Nuance Communications, Inc.
• Verint Systems Inc.
• CSS Corporation
• Amazon
• Royal Philips
• EVA AI

List of Tables

• Table 1 Global Healthcare Virtual Assistant Market Outlook, By Region (2021-2030) ($MN)
• Table 2 Global Healthcare Virtual Assistant Market Outlook, By Product (2021-2030) ($MN)
• Table 3 Global Healthcare Virtual Assistant Market Outlook, By Smart Speakers (2021-2030) ($MN)
• Table 4 Global Healthcare Virtual Assistant Market Outlook, By Chatbots (2021-2030) ($MN)
• Table 5 Global Healthcare Virtual Assistant Market Outlook, By Other Products (2021-2030) ($MN)
• Table 6 Global Healthcare Virtual Assistant Market Outlook, By Technology (2021-2030) ($MN)
• Table 7 Global Healthcare Virtual Assistant Market Outlook, By Text Based (2021-2030) ($MN)
• Table 8 Global Healthcare Virtual Assistant Market Outlook, By Text-to-Speech (2021-2030) ($MN)
• Table 9 Global Healthcare Virtual Assistant Market Outlook, By ASR/Speech Recognition (2021-2030) ($MN)
• Table 10 Global Healthcare Virtual Assistant Market Outlook, By Other Technologies (2021-2030) ($MN)
• Table 11 Global Healthcare Virtual Assistant Market Outlook, By End User (2021-2030) ($MN)
• Table 12 Global Healthcare Virtual Assistant Market Outlook, By Payers (2021-2030) ($MN)
• Table 13 Global Healthcare Virtual Assistant Market Outlook, By Providers (2021-2030) ($MN)
• Table 14 Global Healthcare Virtual Assistant Market Outlook, By Patients (2021-2030) ($MN)
• Table 15 Global Healthcare Virtual Assistant Market Outlook, By Other End Users (2021-2030) ($MN)
• Table 16 North America Healthcare Virtual Assistant Market Outlook, By Country (2021-2030) ($MN)
• Table 17 North America Healthcare Virtual Assistant Market Outlook, By Product (2021-2030) ($MN)
• Table 18 North America Healthcare Virtual Assistant Market Outlook, By Smart Speakers (2021-2030) ($MN)
• Table 19 North America Healthcare Virtual Assistant Market Outlook, By Chatbots (2021-2030) ($MN)
• Table 20 North America Healthcare Virtual Assistant Market Outlook, By Other Products (2021-2030) ($MN)
• Table 21 North America Healthcare Virtual Assistant Market Outlook, By Technology (2021-2030) ($MN)
• Table 22 North America Healthcare Virtual Assistant Market Outlook, By Text Based (2021-2030) ($MN)
• Table 23 North America Healthcare Virtual Assistant Market Outlook, By Text-to-Speech (2021-2030) ($MN)
• Table 24 North America Healthcare Virtual Assistant Market Outlook, By ASR/Speech Recognition (2021-2030) ($MN)
• Table 25 North America Healthcare Virtual Assistant Market Outlook, By Other Technologies (2021-2030) ($MN)
• Table 26 North America Healthcare Virtual Assistant Market Outlook, By End User (2021-2030) ($MN)
• Table 27 North America Healthcare Virtual Assistant Market Outlook, By Payers (2021-2030) ($MN)
• Table 28 North America Healthcare Virtual Assistant Market Outlook, By Providers (2021-2030) ($MN)
• Table 29 North America Healthcare Virtual Assistant Market Outlook, By Patients (2021-2030) ($MN)
• Table 30 North America Healthcare Virtual Assistant Market Outlook, By Other End Users (2021-2030) ($MN)
• Table 31 Europe Healthcare Virtual Assistant Market Outlook, By Country (2021-2030) ($MN)
• Table 32 Europe Healthcare Virtual Assistant Market Outlook, By Product (2021-2030) ($MN)
• Table 33 Europe Healthcare Virtual Assistant Market Outlook, By Smart Speakers (2021-2030) ($MN)
• Table 34 Europe Healthcare Virtual Assistant Market Outlook, By Chatbots (2021-2030) ($MN)
• Table 35 Europe Healthcare Virtual Assistant Market Outlook, By Other Products (2021-2030) ($MN)
• Table 36 Europe Healthcare Virtual Assistant Market Outlook, By Technology (2021-2030) ($MN)
• Table 37 Europe Healthcare Virtual Assistant Market Outlook, By Text Based (2021-2030) ($MN)
• Table 38 Europe Healthcare Virtual Assistant Market Outlook, By Text-to-Speech (2021-2030) ($MN)
• Table 39 Europe Healthcare Virtual Assistant Market Outlook, By ASR/Speech Recognition (2021-2030) ($MN)
• Table 40 Europe Healthcare Virtual Assistant Market Outlook, By Other Technologies (2021-2030) ($MN)
• Table 41 Europe Healthcare Virtual Assistant Market Outlook, By End User (2021-2030) ($MN)
• Table 42 Europe Healthcare Virtual Assistant Market Outlook, By Payers (2021-2030) ($MN)
• Table 43 Europe Healthcare Virtual Assistant Market Outlook, By Providers (2021-2030) ($MN)
• Table 44 Europe Healthcare Virtual Assistant Market Outlook, By Patients (2021-2030) ($MN)
• Table 45 Europe Healthcare Virtual Assistant Market Outlook, By Other End Users (2021-2030) ($MN)
• Table 46 Asia Pacific Healthcare Virtual Assistant Market Outlook, By Country (2021-2030) ($MN)
• Table 47 Asia Pacific Healthcare Virtual Assistant Market Outlook, By Product (2021-2030) ($MN)
• Table 48 Asia Pacific Healthcare Virtual Assistant Market Outlook, By Smart Speakers (2021-2030) ($MN)
• Table 49 Asia Pacific Healthcare Virtual Assistant Market Outlook, By Chatbots (2021-2030) ($MN)
• Table 50 Asia Pacific Healthcare Virtual Assistant Market Outlook, By Other Products (2021-2030) ($MN)
• Table 51 Asia Pacific Healthcare Virtual Assistant Market Outlook, By Technology (2021-2030) ($MN)
• Table 52 Asia Pacific Healthcare Virtual Assistant Market Outlook, By Text Based (2021-2030) ($MN)
• Table 53 Asia Pacific Healthcare Virtual Assistant Market Outlook, By Text-to-Speech (2021-2030) ($MN)
• Table 54 Asia Pacific Healthcare Virtual Assistant Market Outlook, By ASR/Speech Recognition (2021-2030) ($MN)
• Table 55 Asia Pacific Healthcare Virtual Assistant Market Outlook, By Other Technologies (2021-2030) ($MN)
• Table 56 Asia Pacific Healthcare Virtual Assistant Market Outlook, By End User (2021-2030) ($MN)
• Table 57 Asia Pacific Healthcare Virtual Assistant Market Outlook, By Payers (2021-2030) ($MN)
• Table 58 Asia Pacific Healthcare Virtual Assistant Market Outlook, By Providers (2021-2030) ($MN)
• Table 59 Asia Pacific Healthcare Virtual Assistant Market Outlook, By Patients (2021-2030) ($MN)
• Table 60 Asia Pacific Healthcare Virtual Assistant Market Outlook, By Other End Users (2021-2030) ($MN)
• Table 61 South America Healthcare Virtual Assistant Market Outlook, By Country (2021-2030) ($MN)
• Table 62 South America Healthcare Virtual Assistant Market Outlook, By Product (2021-2030) ($MN)
• Table 63 South America Healthcare Virtual Assistant Market Outlook, By Smart Speakers (2021-2030) ($MN)
• Table 64 South America Healthcare Virtual Assistant Market Outlook, By Chatbots (2021-2030) ($MN)
• Table 65 South America Healthcare Virtual Assistant Market Outlook, By Other Products (2021-2030) ($MN)
• Table 66 South America Healthcare Virtual Assistant Market Outlook, By Technology (2021-2030) ($MN)
• Table 67 South America Healthcare Virtual Assistant Market Outlook, By Text Based (2021-2030) ($MN)
• Table 68 South America Healthcare Virtual Assistant Market Outlook, By Text-to-Speech (2021-2030) ($MN)
• Table 69 South America Healthcare Virtual Assistant Market Outlook, By ASR/Speech Recognition (2021-2030) ($MN)
• Table 70 South America Healthcare Virtual Assistant Market Outlook, By Other Technologies (2021-2030) ($MN)
• Table 71 South America Healthcare Virtual Assistant Market Outlook, By End User (2021-2030) ($MN)
• Table 72 South America Healthcare Virtual Assistant Market Outlook, By Payers (2021-2030) ($MN)
• Table 73 South America Healthcare Virtual Assistant Market Outlook, By Providers (2021-2030) ($MN)
• Table 74 South America Healthcare Virtual Assistant Market Outlook, By Patients (2021-2030) ($MN)
• Table 75 South America Healthcare Virtual Assistant Market Outlook, By Other End Users (2021-2030) ($MN)
• Table 76 Middle East & Africa Healthcare Virtual Assistant Market Outlook, By Country (2021-2030) ($MN)
• Table 77 Middle East & Africa Healthcare Virtual Assistant Market Outlook, By Product (2021-2030) ($MN)
• Table 78 Middle East & Africa Healthcare Virtual Assistant Market Outlook, By Smart Speakers (2021-2030) ($MN)
• Table 79 Middle East & Africa Healthcare Virtual Assistant Market Outlook, By Chatbots (2021-2030) ($MN)
• Table 80 Middle East & Africa Healthcare Virtual Assistant Market Outlook, By Other Products (2021-2030) ($MN)
• Table 81 Middle East & Africa Healthcare Virtual Assistant Market Outlook, By Technology (2021-2030) ($MN)
• Table 82 Middle East & Africa Healthcare Virtual Assistant Market Outlook, By Text Based (2021-2030) ($MN)
• Table 83 Middle East & Africa Healthcare Virtual Assistant Market Outlook, By Text-to-Speech (2021-2030) ($MN)
• Table 84 Middle East & Africa Healthcare Virtual Assistant Market Outlook, By ASR/Speech Recognition (2021-2030) ($MN)
• Table 85 Middle East & Africa Healthcare Virtual Assistant Market Outlook, By Other Technologies (2021-2030) ($MN)
• Table 86 Middle East & Africa Healthcare Virtual Assistant Market Outlook, By End User (2021-2030) ($MN)
• Table 87 Middle East & Africa Healthcare Virtual Assistant Market Outlook, By Payers (2021-2030) ($MN)
• Table 88 Middle East & Africa Healthcare Virtual Assistant Market Outlook, By Providers (2021-2030) ($MN)
• Table 89 Middle East & Africa Healthcare Virtual Assistant Market Outlook, By Patients (2021-2030) ($MN)
• Table 90 Middle East & Africa Healthcare Virtual Assistant Market Outlook, By Other End Users (2021-2030) ($MN)

According to Stratistics MRC, the Global Healthcare Virtual Assistant Market is accounted for $933.1 million in 2023 and is expected to reach $6,655.3 million by 2030 growing at a CAGR of 32.4% during the forecast period. Virtual assistants, often known as digital assistants or AI assistants are application programs that comprehend user voice instructions in natural language and carry out the task. It is a software agent that may carry out operations in response to inquiries or directions from a single person. These are those employed by the healthcare sector who aid in elevating patient involvement to a superior level. These aides improve the quality of healthcare services and support the organizations in obtaining patient health histories, demographic data, insurance information, and other record analysis.

According to data published by Anthem Insurance Companies, Inc., in May 2017, around 52% of the smartphone users gather health information using mobile apps; 26% of doctors say apps are the most effective ways to engage with patients, and nearly 93% of doctors believe mobile apps can improve outcomes of care delivery.

Market Dynamics:

Driver:

Increasing artificial intelligence integration

In the healthcare industry, artificial intelligence (AI) mostly refers to the use of software and algorithms to analyze complicated medical data without requiring direct human involvement. The development of a wide range of Natural Language Processing (NLP) applications for healthcare has surged recently due to advancements in AI technology. In light of this, medical professionals are looking more closely at the potential of AI technology for a range of uses that might speed up and enhance clinical and operational operations in healthcare institutions. This is the element driving the market's expansion.

Restraint:

Lack of adequate healthcare infrastructure

The deployment of healthcare virtual assistants can help to partially solve the critical issue of emerging nations' inadequate healthcare infrastructure. These areas frequently deal with a lack of qualified healthcare workers, restricted access to healthcare facilities, and inadequate funding to meet the healthcare demands of their populace. Virtual assistants can also help medical practitioners manage their workload. Virtual assistants can handle regular administrative work in poor nations with a shortage of medical professionals. These elements prevent the market from growing.

Opportunity:

Increasing access to the internet

The acceptance and usage of chatbots are significantly influenced by the expansion of mobile platforms and internet access as well as the increasing use of smartphones. This has significantly expanded the scope of healthcare services and guaranteed that an increasing number of customers may use them. Virtual assistants and other cutting-edge technology on smart devices can facilitate vital conversations between various healthcare sector players, including patient-doctor exchanges. Therefore, it is anticipated that a rise in smartphone usage among medical professionals and patients would support market expansion.

Threat:

High cost of installation

The high cost of implementing a healthcare virtual assistant is a major issue in the healthcare business. Healthcare institutions need to spend time and hire qualified staff to customize the virtual assistant to meet their unique needs. It may be quite expensive to develop a smart, context-aware virtual assistant. The complicated nature of healthcare operations, data security regulations, customisation needs, and continuous maintenance requirements are the main causes of the high cost of establishing a healthcare virtual assistant, which is impeding the market's growth.

COVID-19 Impact:

The market was positively influenced by the COVID-19 epidemic. The increasing number of users of virtual assistant software and applications is responsible for the market growth. During the pandemic, virtual assistants assisted people in communicating with doctors and other healthcare professionals with general health and well-being-related issues. Many medical professionals provided first consultations to patients electronically, assisting them in avoiding needless hospital stays and lowering their chance of contracting the virus.

The chatbots segment is expected to be the largest during the forecast period

The chatbots segment is expected to be the largest during the forecast period. In the healthcare sector, chatbots are highly sought after since they provide text, speech, and audio support to doctors, nurses, and patients on several levels. The highest market share is primarily attributable to advances in machine learning and natural language processing, as well as to rising self-service demand, increased availability, low cost, and high demand in the healthcare sector from doctors, nurses, and patients at all levels.

The providers segment is expected to have the highest CAGR during the forecast period

The providers segment is expected to have the highest CAGR during the forecast period due to the increase in the adoption of virtual assistants among healthcare providers. This is a result of the providers' increasing embrace of cutting-edge technical solutions and their need to increase job efficiency. Virtual assistants help healthcare practitioners with a range of tasks, such as managing doctors' calendars, invoicing, coding, and taking calls. The expansion of this market is being driven by the growing use of artificial intelligence by healthcare professionals to enhance clinical workflow and job efficiency in less time.

Region with largest share:

North America is projected to hold the largest market share during the forecast period. This is supported by the expanding healthcare sector, the growing need to control healthcare costs, the growing demand from healthcare facilities for technology innovations, and the growing requirement from the industry to preserve a balance between clinical workflow and patient involvement. Due to the presence of strong competitors in this area and their creative product releases, there are many profitable prospects for the expansion of the regional market.

Region with highest CAGR:

Asia Pacific is projected to hold the highest CAGR over the forecast period owing to the factors such as cheap labour, low production cost. The aging population and increasing incidence of chronic illnesses, in addition to the expanding usage of smartphones and remote patient monitoring equipment, are predicted to fuel market expansion. Furthermore, during the forecast period, expanding R&D expenditures and expanding healthcare infrastructure are anticipated to have an equal impact on the overall growth of the healthcare virtual assistant market.

Key players in the market

Some of the key players in Healthcare Virtual Assistant market include: Microsoft Corporation, Infermedica, ADA Digital Health, Neolytixc, Orbita, Intelligent Digital Avatars, Inc., Sensely, Inc., Healthtap, Inc., Kognito Solutions, Babylon Healthcare Services Ltd., MedRespond LLC, True Image Interactive, Inc., Nuance Communications, Inc., Verint Systems Inc., CSS Corporation, Amazon, Royal Philips and EVA AI.

Key Developments:

In April 2023, EVA.ai launched its AI Virtual Assistant, EVA Bot. This advanced virtual assistant utilizes a state-of-the-art Large Language Model (LLM) with an impressive 6 billion parameters, enabling it to deliver exceptional, intelligent communication abilities for large organizations, including prestigious institutions like the United Nations.

In March 2023, Royal Philips, a subsidiary of Koninklijke Philips N.V., launched Philips Virtual Care Management, a comprehensive range of adaptable solutions and services to assist health providers, systems, employers, and payers groups, to establish more meaningful connections with patients regardless of their location.

Products Covered:

• Smart Speakers
• Chatbots
• Other Products

Technologies Covered:

• Text Based
• Text-to-Speech
• ASR/Speech Recognition
• Other Technologies

End Users Covered:

• Payers
• Providers
• Patients
• Other End Users

Regions Covered:

• North America
  • US
  • Canada
  • Mexico
• Europe
  • Germany
  • UK
  • Italy
  • France
  • Spain
  • Rest of Europe
• Asia Pacific
  • Japan
  • China
  • India
  • Australia
  • New Zealand
  • South Korea
  • Rest of Asia Pacific
• South America
  • Argentina
  • Brazil
  • Chile
  • Rest of South America
• Middle East & Africa
  • Saudi Arabia
  • UAE
  • Qatar
  • South Africa
  • Rest of Middle East & Africa

What our report offers:

• Market share assessments for the regional and country-level segments
• Strategic recommendations for the new entrants
• Covers Market data for the years 2021, 2022, 2023, 2026, and 2030
• Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
• Strategic recommendations in key business segments based on the market estimations
• Competitive landscaping mapping the key common trends
• Company profiling with detailed strategies, financials, and recent developments
• Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

• Company Profiling
  • Comprehensive profiling of additional market players (up to 3)
  • SWOT Analysis of key players (up to 3)
• Regional Segmentation
  • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
• Competitive Benchmarking
  • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

• 2.1 Abstract
• 2.2 Stake Holders
• 2.3 Research Scope
• 2.4 Research Methodology
  • 2.4.1 Data Mining
  • 2.4.2 Data Analysis
  • 2.4.3 Data Validation
  • 2.4.4 Research Approach
• 2.5 Research Sources
  • 2.5.1 Primary Research Sources
  • 2.5.2 Secondary Research Sources
  • 2.5.3 Assumptions

3 Market Trend Analysis

• 3.1 Introduction
• 3.2 Drivers
• 3.3 Restraints
• 3.4 Opportunities
• 3.5 Threats
• 3.6 Product Analysis
• 3.7 Technology Analysis
• 3.8 End User Analysis
• 3.9 Emerging Markets
• 3.10 Impact of Covid-19

4 Porters Five Force Analysis

• 4.1 Bargaining power of suppliers
• 4.2 Bargaining power of buyers
• 4.3 Threat of substitutes
• 4.4 Threat of new entrants
• 4.5 Competitive rivalry

5 Global Healthcare Virtual Assistant Market, By Product

• 5.1 Introduction
• 5.2 Smart Speakers
• 5.3 Chatbots
• 5.4 Other Products

6 Global Healthcare Virtual Assistant Market, By Technology

• 6.1 Introduction
• 6.2 Text Based
• 6.3 Text-to-Speech
• 6.4 ASR/Speech Recognition
• 6.5 Other Technologies

7 Global Healthcare Virtual Assistant Market, By End User

• 7.1 Introduction
• 7.2 Payers
• 7.3 Providers
• 7.4 Patients
• 7.5 Other End Users

8 Global Healthcare Virtual Assistant Market, By Geography

• 8.1 Introduction
• 8.2 North America
  • 8.2.1 US
  • 8.2.2 Canada
  • 8.2.3 Mexico
• 8.3 Europe
  • 8.3.1 Germany
  • 8.3.2 UK
  • 8.3.3 Italy
  • 8.3.4 France
  • 8.3.5 Spain
  • 8.3.6 Rest of Europe
• 8.4 Asia Pacific
  • 8.4.1 Japan
  • 8.4.2 China
  • 8.4.3 India
  • 8.4.4 Australia
  • 8.4.5 New Zealand
  • 8.4.6 South Korea
  • 8.4.7 Rest of Asia Pacific
• 8.5 South America
  • 8.5.1 Argentina
  • 8.5.2 Brazil
  • 8.5.3 Chile
  • 8.5.4 Rest of South America
• 8.6 Middle East & Africa
  • 8.6.1 Saudi Arabia
  • 8.6.2 UAE
  • 8.6.3 Qatar
  • 8.6.4 South Africa
  • 8.6.5 Rest of Middle East & Africa

9 Key Developments

• 9.1 Agreements, Partnerships, Collaborations and Joint Ventures
• 9.2 Acquisitions & Mergers
• 9.3 New Product Launch
• 9.4 Expansions
• 9.5 Other Key Strategies

10 Company Profiling

• 10.1 Microsoft Corporation
• 10.2 Infermedica
• 10.3 ADA Digital Health
• 10.4 Neolytixc
• 10.5 Orbita
• 10.6 Intelligent Digital Avatars, Inc.
• 10.7 Sensely, Inc.
• 10.8 Healthtap, Inc.
• 10.9 Kognito Solutions
• 10.10 Babylon Healthcare Services Ltd.
• 10.11 MedRespond LLC
• 10.12 True Image Interactive, Inc.
• 10.13 Nuance Communications, Inc.
• 10.14 Verint Systems Inc.
• 10.15 CSS Corporation
• 10.16 Amazon
• 10.17 Royal Philips
• 10.18 EVA AI