市場調査レポート

商品コード

1258811

コンテンツサービスプラットフォーム市場の2028年までの予測-コンポーネント別（サービス、ソリューション）、組織規模別（大企業、中小企業）、デプロイメント別（オンプレミス、クラウド）、エンドユーザー別、地域別の世界分析

Content Services Platform Market Forecasts to 2028 - Global Analysis By Component (Services and Solutions), Organization Size (Large Enterprises and Small & Medium Enterprises), Deployment (On-premise and Cloud), End User and By Geography

出版日: 2023年04月01日 | 発行: Stratistics Market Research Consulting

| ページ情報: 英文 175+ Pages | 納期: 2～3営業日

● お客様のご希望に応じて、既存データの加工や未掲載情報（例：国別セグメント）の追加などの対応が可能です。　詳細はお問い合わせください。

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全表示
概要
図表
目次

概要

サンプル依頼リストに入れる

Stratistics MRCによると、コンテンツサービスプラットフォームの世界市場は、2022年に489億米ドル、2028年には1,306億米ドルに達すると予測されており、予測期間中のCAGRは17.8%に達すると予想されています。

コンテンツサービスプラットフォームは、ユーザーがテキスト、ビデオ、オーディオコンテンツを制作、共同作業、共有、保存できるようにするソフトウェアの一部です。コンテンツ・サービス・プラットフォームは、サービスやマイクロサービスの集合体であり、個別のアプリケーションとして、または統合された製品スイートとして表現することができます。コンテンツサービスプラットフォームは、共通のリポジトリとAPIを共有することで、さまざまな種類のコンテンツを活用し、企業全体で多くの顧客と多くの使用事例に対応します。また、デジタル化された情報のメタデータを管理・保持し、プラットフォーム間でファイルを同期・転送することができます。コンテンツ・サービス・プラットフォームは、大規模な組織によるコンテンツへの需要の高まりに対応するために作られました。企業内の個人、チーム、ワークグループがコンテンツデータに効率的にアクセスできるように設計されています。

シスコシステムズによると、2022年、世界の消費者のIPトラフィックデータ量は、CAGR27%で月333エクサバイトに達すると予想されています。

市場力学：

促進要因：

促進要因：SMACの動向

ソーシャル、モバイル、アナリティクス、クラウド（SMAC）ソリューションが、顧客満足度の向上、企業運営の効率化、より深いビジネスインサイトの獲得に役立つという認識が高まり、市場成長率を押し上げています。さらに、コンテンツ・サービス・プラットフォームのポータビリティ、セキュリティ、安定性、スケーラビリティなどの品質が、世界中で好意的な口コミで広がっています。さらに、クラウドコンピューティングの影響により、ソフトウェアプロバイダーは、移植性、セキュリティ、安定性、拡張性などの利点から、自社のソリューションやプラットフォーム・アズ・ア・サービス（PaaS）をクラウド経由で提供するようになっています。その結果、SMACテクノロジーは、あらゆる企業にとって理想的なプラットフォームを提供することになりました。

抑制要因

データ統合の問題

コンテンツ・サービス・プラットフォームと既存システムとの統合には、長い時間と手間がかかることがあります。紙の上や原理的には、テクノロジーの統合と導入はシンプルで適応性があるように見えますが、実際にははるかに複雑です。このような技術を導入するためには、データの移行や冗長なITシステムの統合など、企業のITシステムを包括的に変更する必要があります。

機会

デジタル化の動向の高まり

デジタル化の動向は、市場拡大のためのいくつかの機会を提供します。データ処理量の増加、スマートフォンやその他の消費者向け機器の普及拡大、業務の完全なデジタル化などは、すべて市場に利益をもたらすでしょう。さらに、ニッチプレーヤーは、大規模なプロバイダーとのスイートの幅を広げようとするかもしれません。一部のメーカーは、従来のコンテンツ管理技術に付随するアプリケーションの開発をニッチ企業に依存しています。その結果、小規模プロバイダーも大規模プロバイダーも、その能力を拡大する可能性を持っています。

脅威

技術的専門知識の欠如

市場が円滑に市場価値を高めていくためには、特に専門的な知識、技術的なノウハウ、意識が不足している低開発国において、障害を取り除く必要があります。M&A後のデータ管理の問題への対応は難しいかもしれません。不適切な扱いを受けた場合、評判を大きく損なう可能性があります。また、必要なスキルを持つ人材が不足していることや、新興国での導入が遅れていることも、市場開拓の妨げになるでしょう。

COVID-19の影響：

COVID-19の流行は、コンテンツベースのプラットフォームの普及により、市場に有益な影響を及ぼしています。流行期間中に行われた多くの封鎖や移動制限により、先進国、発展途上国を問わずインターネットコンテンツサービスの導入が促進されました。ドイツ、フランス、米国、中国、インドなどの国々では、すでに在宅勤務として知られる動向で、必要でない会社員に対して電子的な仕事を要求しています。パンデミックを通じて、ヘルスケア、教育、旅行・観光など、さまざまな企業がコンテンツサービス・プラットフォームを受け入れています。

予測期間中、大企業向けセグメントが最も大きくなると予想される

大企業向けセグメントは、有利な成長を遂げると推定されます。大企業は、コンテンツ・サービス・プラットフォームを利用して、多くのビジネス手続きを自動化・簡素化するのに役立っています。企業は、文書をデジタル化して単一のリポジトリに保存することで、非効率的でエラーが発生しやすい紙ベースの手順を使用することを避けることができます。コンテンツ・サービス・プラットフォームは、通常、レビューと承認のために文書を送信するなどのワークフロー自動化オプションを提供し、手順を迅速化し、エラーの可能性を低減するのに役立ちます。さらに、コンテンツ・サービス・プラットフォームは、チームワークとコミュニケーションを促進することができます。

予測期間中、IT・通信分野のCAGRが最も高くなると予想されます。

IT・通信分野は、予測期間中に最も速いCAGR成長を遂げると予測されています。IT・通信業界におけるデータ量の増加が、同分野におけるコンテンツサービス・プラットフォームの需要を押し上げています。マイクロソフトやIBMなどの主要なコンテンツサービスプロバイダーやソリューションプロバイダーは、業務やビジネスサポートシステム（BbSS）の合理化、通信事業者の能力向上、次世代ネットワークの構築と最適化、消費者体験の革新などの通信業界ソリューションを提供しています。

最もシェアの高い地域

北米は、IT、BFSI、政府機関において、企業や顧客の体験を向上させるためにコンテンツサービスソフトウェアの使用が増加しているため、予測期間中に最大の市場シェアを占めると予測されます。北米のさまざまな経済部門は、新興技術を採用し、デジタル変革を行うためのプロジェクト開発に投資しています。さらに、訓練を受けた従業員の利用可能性が高まり、この地域で設立・発展する中小企業や大手企業に注目が集まっていることも、市場の収益拡大を後押ししています。

CAGRが最も高い地域：

アジア太平洋地域は、予測期間中に最も高いCAGRを示すと予測されています。コンテンツサービスプラットフォームは、アジア太平洋地域で広く利用されており、多くの人々が様々な目的で定期的に利用しています。コンテンツサービス・プラットフォームは、映画、テレビ番組、ドキュメンタリーなど多様なコンテンツを提供しており、多様なコンテンツを求めるユーザーから支持されています。インドでは近年、インターネットやスマートフォンの普及に伴い、コンテンツ・サービス・プラットフォームの需要が高まっています。

主な発展

2022年6月、Box Inc.はSalesforce AppExchangeにおけるBox for Salesforce統合の強化を発表し、顧客はSalesforceにおける署名ベースのプロセスやワークフローのコンテンツ管理ソリューションとしてBoxを使用できるようになりました。お客様は、Box Signの機能を活用することで、Salesforceから直接署名用のBoxファイルを送信することができます。また、共同利用者がどこからでも簡単に契約書を作成・締結できるようにする新機能や開発者向けツールも今回のエディションに含まれます。

2022年6月、コンテンツサービス企業のハイランドは、最新の製品アップグレードと強化されたソリューションをリリースし、顧客のデジタル変革の旅をサポートします。ハイランドが提供する様々なコンテンツサービスをカバーする製品機能の拡張により、企業はプラットフォームの拡張性、管理、ユーザーインターフェース機能の強化から得ながら、従業員と顧客の体験に焦点を当てた取り組みを展開することができます。

2022年8月、オープンテキストは、Salesforce AppExchangeに新たに3つのソリューションを追加したことを発表しました。これにより、AppExchangeの提供数は6つになり、あらゆる規模の顧客が、オープンテキストのコンテンツサービスプラットフォームのガバナンス、生産性、効率性から利益を得ることができるようになりました。OpenText Core Contentは、Salesforceなどのプログラムと連携するSaaSプラットフォームを使用し、企業の情報管理を支援する最新の作業を促進します。

2021年4月、オープンテキスト株式会社は、最新のコンテンツサービスプラットフォームを「OpenText Core Content and OpenText Core Case Management」として発表しました。これらのプラットフォームは、強力なレコード管理、ケース管理、API、統合を提供し、導入が簡単でマルチテナント型のクラウドアプリケーションです。

本レポートが提供するもの

地域別・国別セグメントの市場シェア評価
新規参入企業への戦略的提言
2020年、2021年、2022年、2025年、2028年の市場データを網羅
市場促進要因（市場動向、制約要因、機会、脅威、課題、投資機会、推奨事項など）
市場推定に基づく主要なビジネスセグメントにおける戦略的な提言
競合情勢とその動向
詳細な戦略、財務、最近の動向を含む企業プロファイル
サプライチェーンの動向は、最新の技術進歩をマッピングしています。

無料カスタマイズの提供

本レポートをご購入いただいたお客様には、以下のいずれかの無料カスタマイズをご提供いたします。

企業プロファイル
- 追加市場プレイヤーの包括的なプロファイリング（3社まで）
- キープレイヤーのSWOT分析（3社まで）
地域別セグメント
- お客様のご希望に応じて、主要国の市場推計・予測・CAGRを提供（注：フィージビリティチェックによる。）
競合ベンチマーキング
- 製品ポートフォリオ、地理的プレゼンス、戦略的提携に基づく主要プレイヤーのベンチマーキング

北米
- 米国
- カナダ
- メキシコ
欧州
- ドイツ
- 英国
- イタリア
- フランス
- スペイン
- その他欧州
アジア太平洋地域
- 日本
- 中国
- インド
- オーストラリア
- ニュージーランド
- 韓国
- その他アジア太平洋地域
南米
- アルゼンチン
- ブラジル
- チリ
- その他南米
中東とアフリカ
- サウジアラビア
- アラブ首長国連邦
- カタール
- 南アフリカ
- その他中東とアフリカ

第10章主な発展

契約、パートナーシップ、コラボレーション、合弁事業
買収と合併
新製品の発売
事業拡大
その他の主要戦略

第11章企業プロファイル

IBM Corporation
Laser fiche
Open Text Corporation
Microsoft
Laser fiche
Nuxeo
Adobe
Objective
Box Inc.
Paper Alternative Solutions Inc.
International Business Machine Corporation
DocuWare
Fabasoft AG
Hyland Software, Inc.
Kyocera Corporation

図表

List of Tables

Table 1 Global Content Services Platform Market Outlook, By Region (2020-2028) ($MN)
Table 2 Global Content Services Platform Market Outlook, By Component (2020-2028) ($MN)
Table 3 Global Content Services Platform Market Outlook, By Services (2020-2028) ($MN)
Table 4 Global Content Services Platform Market Outlook, By Consulting (2020-2028) ($MN)
Table 5 Global Content Services Platform Market Outlook, By Integration and Deployment (2020-2028) ($MN)
Table 6 Global Content Services Platform Market Outlook, By Support and Maintenance (2020-2028) ($MN)
Table 7 Global Content Services Platform Market Outlook, By Solutions (2020-2028) ($MN)
Table 8 Global Content Services Platform Market Outlook, By Case Management (2020-2028) ($MN)
Table 9 Global Content Services Platform Market Outlook, By Workflow Management (2020-2028) ($MN)
Table 10 Global Content Services Platform Market Outlook, By Data Capture (2020-2028) ($MN)
Table 11 Global Content Services Platform Market Outlook, By Information Security and Governance(2020-2028) ($MN)
Table 12 Global Content Services Platform Market Outlook, By Document and Records Management (2020-2028) ($MN)
Table 13 Global Content Services Platform Market Outlook, By Other Solutions (2020-2028) ($MN)
Table 14 Global Content Services Platform Market Outlook, By Organization Size (2020-2028) ($MN)
Table 15 Global Content Services Platform Market Outlook, By Large Enterprises (2020-2028) ($MN)
Table 16 Global Content Services Platform Market Outlook, By Small & Medium Enterprises (2020-2028) ($MN)
Table 17 Global Content Services Platform Market Outlook, By Deployment (2020-2028) ($MN)
Table 18 Global Content Services Platform Market Outlook, By On-premise (2020-2028) ($MN)
Table 19 Global Content Services Platform Market Outlook, By Cloud (2020-2028) ($MN)
Table 20 Global Content Services Platform Market Outlook, By End User (2020-2028) ($MN)
Table 21 Global Content Services Platform Market Outlook, By Retail & Consumer Goods (2020-2028) ($MN)
Table 22 Global Content Services Platform Market Outlook, By IT & Telecommunication (2020-2028) ($MN)
Table 23 Global Content Services Platform Market Outlook, By Healthcare (2020-2028) ($MN)
Table 24 Global Content Services Platform Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2020-2028) ($MN)
Table 25 Global Content Services Platform Market Outlook, By Manufacturing (2020-2028) ($MN)
Table 26 Global Content Services Platform Market Outlook, By Media & Entertainment (2020-2028) ($MN)
Table 27 Global Content Services Platform Market Outlook, By Government & Public Sector (2020-2028) ($MN)
Table 28 Global Content Services Platform Market Outlook, By Other End Users (2020-2028) ($MN)
Table 29 North America Content Services Platform Market Outlook, By Country (2020-2028) ($MN)
Table 30 North America Content Services Platform Market Outlook, By Component (2020-2028) ($MN)
Table 31 North America Content Services Platform Market Outlook, By Services (2020-2028) ($MN)
Table 32 North America Content Services Platform Market Outlook, By Consulting (2020-2028) ($MN)
Table 33 North America Content Services Platform Market Outlook, By Integration and Deployment (2020-2028) ($MN)
Table 34 North America Content Services Platform Market Outlook, By Support and Maintenance (2020-2028) ($MN)
Table 35 North America Content Services Platform Market Outlook, By Solutions (2020-2028) ($MN)
Table 36 North America Content Services Platform Market Outlook, By Case Management (2020-2028) ($MN)
Table 37 North America Content Services Platform Market Outlook, By Workflow Management (2020-2028) ($MN)
Table 38 North America Content Services Platform Market Outlook, By Data Capture (2020-2028) ($MN)
Table 39 North America Content Services Platform Market Outlook, By Information Security and Governance(2020-2028) ($MN)
Table 40 North America Content Services Platform Market Outlook, By Document and Records Management (2020-2028) ($MN)
Table 41 North America Content Services Platform Market Outlook, By Other Solutions (2020-2028) ($MN)
Table 42 North America Content Services Platform Market Outlook, By Organization Size (2020-2028) ($MN)
Table 43 North America Content Services Platform Market Outlook, By Large Enterprises (2020-2028) ($MN)
Table 44 North America Content Services Platform Market Outlook, By Small & Medium Enterprises (2020-2028) ($MN)
Table 45 North America Content Services Platform Market Outlook, By Deployment (2020-2028) ($MN)
Table 46 North America Content Services Platform Market Outlook, By On-premise (2020-2028) ($MN)
Table 47 North America Content Services Platform Market Outlook, By Cloud (2020-2028) ($MN)
Table 48 North America Content Services Platform Market Outlook, By End User (2020-2028) ($MN)
Table 49 North America Content Services Platform Market Outlook, By Retail & Consumer Goods (2020-2028) ($MN)
Table 50 North America Content Services Platform Market Outlook, By IT & Telecommunication (2020-2028) ($MN)
Table 51 North America Content Services Platform Market Outlook, By Healthcare (2020-2028) ($MN)
Table 52 North America Content Services Platform Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2020-2028) ($MN)
Table 53 North America Content Services Platform Market Outlook, By Manufacturing (2020-2028) ($MN)
Table 54 North America Content Services Platform Market Outlook, By Media & Entertainment (2020-2028) ($MN)
Table 55 North America Content Services Platform Market Outlook, By Government & Public Sector (2020-2028) ($MN)
Table 56 North America Content Services Platform Market Outlook, By Other End Users (2020-2028) ($MN)
Table 57 Europe Content Services Platform Market Outlook, By Country (2020-2028) ($MN)
Table 58 Europe Content Services Platform Market Outlook, By Component (2020-2028) ($MN)
Table 59 Europe Content Services Platform Market Outlook, By Services (2020-2028) ($MN)
Table 60 Europe Content Services Platform Market Outlook, By Consulting (2020-2028) ($MN)
Table 61 Europe Content Services Platform Market Outlook, By Integration and Deployment (2020-2028) ($MN)
Table 62 Europe Content Services Platform Market Outlook, By Support and Maintenance (2020-2028) ($MN)
Table 63 Europe Content Services Platform Market Outlook, By Solutions (2020-2028) ($MN)
Table 64 Europe Content Services Platform Market Outlook, By Case Management (2020-2028) ($MN)
Table 65 Europe Content Services Platform Market Outlook, By Workflow Management (2020-2028) ($MN)
Table 66 Europe Content Services Platform Market Outlook, By Data Capture (2020-2028) ($MN)
Table 67 Europe Content Services Platform Market Outlook, By Information Security and Governance (2020-2028) ($MN)
Table 68 Europe Content Services Platform Market Outlook, By Document and Records Management (2020-2028) ($MN)
Table 69 Europe Content Services Platform Market Outlook, By Other Solutions (2020-2028) ($MN)
Table 70 Europe Content Services Platform Market Outlook, By Organization Size (2020-2028) ($MN)
Table 71 Europe Content Services Platform Market Outlook, By Large Enterprises (2020-2028) ($MN)
Table 72 Europe Content Services Platform Market Outlook, By Small & Medium Enterprises (2020-2028) ($MN)
Table 73 Europe Content Services Platform Market Outlook, By Deployment (2020-2028) ($MN)
Table 74 Europe Content Services Platform Market Outlook, By On-premise (2020-2028) ($MN)
Table 75 Europe Content Services Platform Market Outlook, By Cloud (2020-2028) ($MN)
Table 76 Europe Content Services Platform Market Outlook, By End User (2020-2028) ($MN)
Table 77 Europe Content Services Platform Market Outlook, By Retail & Consumer Goods (2020-2028) ($MN)
Table 78 Europe Content Services Platform Market Outlook, By IT & Telecommunication (2020-2028) ($MN)
Table 79 Europe Content Services Platform Market Outlook, By Healthcare (2020-2028) ($MN)
Table 80 Europe Content Services Platform Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2020-2028) ($MN)
Table 81 Europe Content Services Platform Market Outlook, By Manufacturing (2020-2028) ($MN)
Table 82 Europe Content Services Platform Market Outlook, By Media & Entertainment (2020-2028) ($MN)
Table 83 Europe Content Services Platform Market Outlook, By Government & Public Sector (2020-2028) ($MN)
Table 84 Europe Content Services Platform Market Outlook, By Other End Users (2020-2028) ($MN)
Table 85 Asia Pacific Content Services Platform Market Outlook, By Country (2020-2028) ($MN)
Table 86 Asia Pacific Content Services Platform Market Outlook, By Component (2020-2028) ($MN)
Table 87 Asia Pacific Content Services Platform Market Outlook, By Services (2020-2028) ($MN)
Table 88 Asia Pacific Content Services Platform Market Outlook, By Consulting (2020-2028) ($MN)
Table 89 Asia Pacific Content Services Platform Market Outlook, By Integration and Deployment (2020-2028) ($MN)
Table 90 Asia Pacific Content Services Platform Market Outlook, By Support and Maintenance (2020-2028) ($MN)
Table 91 Asia Pacific Content Services Platform Market Outlook, By Solutions (2020-2028) ($MN)
Table 92 Asia Pacific Content Services Platform Market Outlook, By Case Management (2020-2028) ($MN)
Table 93 Asia Pacific Content Services Platform Market Outlook, By Workflow Management (2020-2028) ($MN)
Table 94 Asia Pacific Content Services Platform Market Outlook, By Data Capture (2020-2028) ($MN)
Table 95 Asia Pacific Content Services Platform Market Outlook, By Information Security and Governance(2020-2028) ($MN)
Table 96 Asia Pacific Content Services Platform Market Outlook, By Document and Records Management (2020-2028) ($MN)
Table 97 Asia Pacific Content Services Platform Market Outlook, By Other Solutions (2020-2028) ($MN)
Table 98 Asia Pacific Content Services Platform Market Outlook, By Organization Size (2020-2028) ($MN)
Table 99 Asia Pacific Content Services Platform Market Outlook, By Large Enterprises (2020-2028) ($MN)
Table 100 Asia Pacific Content Services Platform Market Outlook, By Small & Medium Enterprises (2020-2028) ($MN)
Table 101 Asia Pacific Content Services Platform Market Outlook, By Deployment (2020-2028) ($MN)
Table 102 Asia Pacific Content Services Platform Market Outlook, By On-premise (2020-2028) ($MN)
Table 103 Asia Pacific Content Services Platform Market Outlook, By Cloud (2020-2028) ($MN)
Table 104 Asia Pacific Content Services Platform Market Outlook, By End User (2020-2028) ($MN)
Table 105 Asia Pacific Content Services Platform Market Outlook, By Retail & Consumer Goods (2020-2028) ($MN)
Table 106 Asia Pacific Content Services Platform Market Outlook, By IT & Telecommunication (2020-2028) ($MN)
Table 107 Asia Pacific Content Services Platform Market Outlook, By Healthcare (2020-2028) ($MN)
Table 108 Asia Pacific Content Services Platform Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2020-2028) ($MN)
Table 109 Asia Pacific Content Services Platform Market Outlook, By Manufacturing (2020-2028) ($MN)
Table 110 Asia Pacific Content Services Platform Market Outlook, By Media & Entertainment (2020-2028) ($MN)
Table 111 Asia Pacific Content Services Platform Market Outlook, By Government & Public Sector (2020-2028) ($MN)
Table 112 Asia Pacific Content Services Platform Market Outlook, By Other End Users (2020-2028) ($MN)
Table 113 South America Content Services Platform Market Outlook, By Country (2020-2028) ($MN)
Table 114 South America Content Services Platform Market Outlook, By Component (2020-2028) ($MN)
Table 115 South America Content Services Platform Market Outlook, By Services (2020-2028) ($MN)
Table 116 South America Content Services Platform Market Outlook, By Consulting (2020-2028) ($MN)
Table 117 South America Content Services Platform Market Outlook, By Integration and Deployment (2020-2028) ($MN)
Table 118 South America Content Services Platform Market Outlook, By Support and Maintenance (2020-2028) ($MN)
Table 119 South America Content Services Platform Market Outlook, By Solutions (2020-2028) ($MN)
Table 120 South America Content Services Platform Market Outlook, By Case Management (2020-2028) ($MN)
Table 121 South America Content Services Platform Market Outlook, By Workflow Management (2020-2028) ($MN)
Table 122 South America Content Services Platform Market Outlook, By Data Capture (2020-2028) ($MN)
Table 123 South America Content Services Platform Market Outlook, By Information Security and Governance(2020-2028) ($MN)
Table 124 South America Content Services Platform Market Outlook, By Document and Records Management (2020-2028) ($MN)
Table 125 South America Content Services Platform Market Outlook, By Other Solutions (2020-2028) ($MN)
Table 126 South America Content Services Platform Market Outlook, By Organization Size (2020-2028) ($MN)
Table 127 South America Content Services Platform Market Outlook, By Large Enterprises (2020-2028) ($MN)
Table 128 South America Content Services Platform Market Outlook, By Small & Medium Enterprises (2020-2028) ($MN)
Table 129 South America Content Services Platform Market Outlook, By Deployment (2020-2028) ($MN)
Table 130 South America Content Services Platform Market Outlook, By On-premise (2020-2028) ($MN)
Table 131 South America Content Services Platform Market Outlook, By Cloud (2020-2028) ($MN)
Table 132 South America Content Services Platform Market Outlook, By End User (2020-2028) ($MN)
Table 133 South America Content Services Platform Market Outlook, By Retail & Consumer Goods (2020-2028) ($MN)
Table 134 South America Content Services Platform Market Outlook, By IT & Telecommunication (2020-2028) ($MN)
Table 135 South America Content Services Platform Market Outlook, By Healthcare (2020-2028) ($MN)
Table 136 South America Content Services Platform Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2020-2028) ($MN)
Table 137 South America Content Services Platform Market Outlook, By Manufacturing (2020-2028) ($MN)
Table 138 South America Content Services Platform Market Outlook, By Media & Entertainment (2020-2028) ($MN)
Table 139 South America Content Services Platform Market Outlook, By Government & Public Sector (2020-2028) ($MN)
Table 140 South America Content Services Platform Market Outlook, By Other End Users (2020-2028) ($MN)
Table 141 Middle East & Africa Content Services Platform Market Outlook, By Country (2020-2028) ($MN)
Table 142 Middle East & Africa Content Services Platform Market Outlook, By Component (2020-2028) ($MN)
Table 143 Middle East & Africa Content Services Platform Market Outlook, By Services (2020-2028) ($MN)
Table 144 Middle East & Africa Content Services Platform Market Outlook, By Consulting (2020-2028) ($MN)
Table 145 Middle East & Africa Content Services Platform Market Outlook, By Integration and Deployment (2020-2028) ($MN)
Table 146 Middle East & Africa Content Services Platform Market Outlook, By Support and Maintenance (2020-2028) ($MN)
Table 147 Middle East & Africa Content Services Platform Market Outlook, By Solutions (2020-2028) ($MN)
Table 148 Middle East & Africa Content Services Platform Market Outlook, By Case Management (2020-2028) ($MN)
Table 149 Middle East & Africa Content Services Platform Market Outlook, By Workflow Management (2020-2028) ($MN)
Table 150 Middle East & Africa Content Services Platform Market Outlook, By Data Capture (2020-2028) ($MN)
Table 151 Middle East & Africa Content Services Platform Market Outlook, By Information Security and Governance(2020-2028) ($MN)
Table 152 Middle East & Africa Content Services Platform Market Outlook, By Document and Records Management (2020-2028) ($MN)
Table 153 Middle East & Africa Content Services Platform Market Outlook, By Other Solutions (2020-2028) ($MN)
Table 154 Middle East & Africa Content Services Platform Market Outlook, By Organization Size (2020-2028) ($MN)
Table 155 Middle East & Africa Content Services Platform Market Outlook, By Large Enterprises (2020-2028) ($MN)
Table 156 Middle East & Africa Content Services Platform Market Outlook, By Small & Medium Enterprises (2020-2028) ($MN)
Table 157 Middle East & Africa Content Services Platform Market Outlook, By Deployment (2020-2028) ($MN)
Table 158 Middle East & Africa Content Services Platform Market Outlook, By On-premise (2020-2028) ($MN)
Table 159 Middle East & Africa Content Services Platform Market Outlook, By Cloud (2020-2028) ($MN)
Table 160 Middle East & Africa Content Services Platform Market Outlook, By End User (2020-2028) ($MN)
Table 161 Middle East & Africa Content Services Platform Market Outlook, By Retail & Consumer Goods (2020-2028) ($MN)
Table 162 Middle East & Africa Content Services Platform Market Outlook, By IT & Telecommunication (2020-2028) ($MN)
Table 163 Middle East & Africa Content Services Platform Market Outlook, By Healthcare (2020-2028) ($MN)
Table 164 Middle East & Africa Content Services Platform Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2020-2028) ($MN)
Table 165 Middle East & Africa Content Services Platform Market Outlook, By Manufacturing (2020-2028) ($MN)
Table 166 Middle East & Africa Content Services Platform Market Outlook, By Media & Entertainment (2020-2028) ($MN)
Table 167 Middle East & Africa Content Services Platform Market Outlook, By Government & Public Sector (2020-2028) ($MN)
Table 168 Middle East & Africa Content Services Platform Market Outlook, By Other End Users (2020-2028) ($MN)

Product Code: SMRC22697

According to Stratistics MRC, the Global Content Services Platform Market is accounted for $48.9 billion in 2022 and is expected to reach $130.6 billion by 2028 growing at a CAGR of 17.8% during the forecast period. Content services platforms are pieces of software that allow users to produce, collaborate on, share, and save text, video, and audio content. It is a collection of services and micro services that can be represented as distinct applications or as an integrated product suite. Content services platforms share common repositories and APIs in order to exploit varied content kinds and serve many customers and numerous use cases throughout an enterprise. It can manage and retain the metadata of digitised information, as well as sync and transfer files between platforms. Content services platforms were created to meet the increased demand for content by large organisations. They are designed to allow individuals, teams, and workgroups across the enterprise to effectively access content data.

According to Cisco Systems, in 2022, worldwide consumer IP traffic data volume was expected to reach 333 exabytes per month at a 27% compound annual growth rate.

Market Dynamics:

Driver:

The trend of SMAC

Increasing awareness of the benefits of Social, Mobile, Analytics, and Cloud (SMAC) solutions for increasing customer satisfaction, streamlining corporate operations, and gaining deeper business insights drives market growth rate. Furthermore, qualities of content services platforms like portability, security, stability, and scalability will propagate favourable word of mouth throughout the world. Furthermore, the impact of cloud computing has led software providers to give their solution or Platform-as-a-Service (PaaS) via the cloud due to benefits such as portability, security, stability, and scalability. As a result, SMAC technologies provide the ideal platform for every enterprise.

Restraint:

Data integration issues

The integration of content services platforms with existing systems can be a lengthy and time-consuming procedure. On paper and in principle, technology integration and implementation appear simple and adaptable, but in practise they are far more complicated. To embrace or deploy such technologies, enterprises must undergo a comprehensive change in their IT systems, which may include data migration, consolidation of redundant IT systems, and much more.

Opportunity:

Increasing trend of digitalization

The growing trend of digitalization provides several opportunities for market expansion. The growing quantity of data processing activities, increased penetration of smart phones and other consumer devices, and complete digitization of operations will all benefit the market. In addition, niche players may try to broaden their suites with larger providers. Some manufacturers rely on niche companies to develop accompanying applications for their traditional content management technologies. As a result, both small and large providers have the potential to expand their capabilities.

Threat:

Lack of technical expertise

For the market to experience a smooth increase in market value, obstacles will need to be removed, especially in underdeveloped nations where there is a lack of expert knowledge, technological expertise, and awareness. It can be difficult to handle data management issues after mergers and acquisitions. If handled improperly, it could severely harm one's reputation. The market growth rate will also be hampered by a shortage of personnel with the necessary skills and a slow rate of adoption in developing nations.

COVID-19 Impact:

The COVID-19 epidemic has had a beneficial impact on the market due to the widespread adoption of content-based platforms. Many lockdowns and mobility restrictions imposed during the epidemic facilitated the adoption of internet content services in both developed and developing nations. Countries such as Germany, France, the United States, China, and India are already requiring non-essential company workers to work electronically, a trend known as work from home. Throughout the pandemic, a variety of businesses, including healthcare, education, travel and tourism, and others, have accepted content services platforms.

The large enterprises segment is expected to be the largest during the forecast period

The large enterprises segment is estimated to have a lucrative growth. Large Enterprises use content services platforms to help automate and simplify a number of business procedures. Companies may avoid using paper-based procedures, which can be inefficient and prone to errors, by digitising documents and storing them in a single repository. Content services platforms usually provide workflow automation options, such as sending documents for review and approval, which can help to speed up procedures and reduce the likelihood of errors. Furthermore, content services platforms can boost teamwork and communication.

The IT & telecommunications segment is expected to have the highest CAGR during the forecast period

The IT & telecommunications segment is anticipated to witness the fastest CAGR growth during the forecast period. Rising data volumes in IT and telecoms industries are boosting demand for content services platforms in the sector. Major content service and solution providers, like as Microsoft and IBM, are delivering telecom industry solutions to streamline operations and Business Support System (BbSS), empower the telecom workforce, build and optimise next-generation networks, and revolutionise consumer experiences.

Region with highest share:

North America is projected to hold the largest market share during the forecast period because of the increased use of content services software in the IT, BFSI, and government sectors to improve corporate and customer experience. Various North American economic sectors are investing in the development of projects to adopt emerging technology and undergo digital transformation. Furthermore, rising availability of trained employees and a focus on SMEs and major firms establishing and developing in this region are driving market revenue growth.

Region with highest CAGR:

Asia Pacific is projected to have the highest CAGR over the forecast period. Content services platforms are widely used throughout Asia Pacific, with many people using them on a regular basis for a variety of purposes. Content service platforms provide a diverse range of content, such as movies, TV shows, documentaries, and others, which has made them popular among users seeking a diverse selection of content. Demand for content service platforms in India has increased in recent years as Internet and smart phone usage has increased.

Key players in the market:

Some of the key players profiled in the Content Services Platform Market include: IBM Corporation, Laser fiche, Open Text Corporation, Microsoft, Laser fiche, Nuxeo, Adobe, Objective, Box Inc., Paper Alternative Solutions Inc., International Business Machine Corporation, DocuWare, Fabasoft AG, Hyland Software, Inc. and Kyocera Corporation

Key Developments:

In June 2022, Box Inc. announced the enhancement of the Box for Salesforce integration on the Salesforce AppExchange, enabling customers to use Box as the content management solution for signature-based processes and workflows in Salesforce. Customers can send Box files for signature directly from Salesforce by utilizing the capability of Box Sign. New features and developer tools that make it simple for joint customers to establish and execute agreements from any location are also a part of this edition.

In June 2022, Hyland, content services company, released its most recent product upgrades and enhanced solutions to support its clients' journey through digital transformation. The expanded product functionality, which covers various content services provided by Hyland, allows businesses to develop initiatives focusing on the employee and customer experience while gaining from enhanced platform scalability, administration, and user interface features.

In August 2022, OpenText announced the addition of three new solutions to the Salesforce AppExchange. This brought the total number of AppExchange offerings to six and enabled customers of any size to benefit from the governance, productivity, and efficiency of the OpenText content services platform. OpenText Core Content uses a SaaS platform that interfaces with programs like Salesforce to facilitate modern work to assist enterprises in managing information.

In April 2021, OpenText Corporation launched latest content service platform as "OpenText Core Content and OpenText Core Case Management". These platform offers strong record management, case management, API's and integration which is simple to deploy and multi-tenant cloud application.

Components Covered:

Services
Solutions

Organization Sizes Covered:

Large Enterprises
Small & Medium Enterprises

Deployments Covered:

On-premise
Cloud

End Users Covered:

Retail & Consumer Goods
IT & Telecommunication
Healthcare
Banking, Financial Services, and Insurance (BFSI)
Manufacturing
Media & Entertainment
Government & Public Sector
Other End Users

Regions Covered:

North America
- US
- Canada
- Mexico
Europe
- Germany
- UK
- Italy
- France
- Spain
- Rest of Europe
Asia Pacific
- Japan
- China
- India
- Australia
- New Zealand
- South Korea
- Rest of Asia Pacific
South America
- Argentina
- Brazil
- Chile
- Rest of South America
Middle East & Africa
- Saudi Arabia
- UAE
- Qatar
- South Africa
- Rest of Middle East & Africa

What our report offers:

Market share assessments for the regional and country-level segments
Strategic recommendations for the new entrants
Covers Market data for the years 2020, 2021, 2022, 2025, and 2028
Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
Strategic recommendations in key business segments based on the market estimations
Competitive landscaping mapping the key common trends
Company profiling with detailed strategies, financials, and recent developments
Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

Company Profiling
- Comprehensive profiling of additional market players (up to 3)
- SWOT Analysis of key players (up to 3)
Regional Segmentation
- Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
Competitive Benchmarking
- Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

1 Executive Summary

2 Preface

2.1 Abstract
2.2 Stake Holders
2.3 Research Scope
2.4 Research Methodology
- 2.4.1 Data Mining
- 2.4.2 Data Analysis
- 2.4.3 Data Validation
- 2.4.4 Research Approach
2.5 Research Sources
- 2.5.1 Primary Research Sources
- 2.5.2 Secondary Research Sources
- 2.5.3 Assumptions

3 Market Trend Analysis

3.1 Introduction
3.2 Drivers
3.3 Restraints
3.4 Opportunities
3.5 Threats
3.6 End User Analysis
3.7 Emerging Markets
3.8 Impact of Covid-19

4 Porters Five Force Analysis

4.1 Bargaining power of suppliers
4.2 Bargaining power of buyers
4.3 Threat of substitutes
4.4 Threat of new entrants
4.5 Competitive rivalry

5 Global Content Services Platform Market, By Component

5.1 Introduction
5.2 Services
- 5.2.1 Consulting
- 5.2.2 Integration and Deployment
- 5.2.3 Support and Maintenance
5.3 Solutions
- 5.3.1 Case Management
- 5.3.2 Workflow Management
- 5.3.3 Data Capture
- 5.3.4 Information Security and Goverance
- 5.3.5 Document and Records Management
- 5.3.6 Other Solutions

6 Global Content Services Platform Market, By Organization Size

6.1 Introduction
6.2 Large Enterprises
6.3 Small & Medium Enterprises

7 Global Content Services Platform Market, By Deployment

7.1 Introduction
7.2 On-premise
7.3 Cloud

8 Global Content Services Platform Market, By End User

8.1 Introduction
8.2 Retail & Consumer Goods
8.3 IT & Telecommunication
8.4 Healthcare
8.5 Banking, Financial Services, and Insurance (BFSI)
8.6 Manufacturing
8.7 Media & Entertainment
8.8 Government & Public Sector
8.9 Other End Users

9 Global Content Services Platform Market, By Geography

9.1 Introduction
9.2 North America
- 9.2.1 US
- 9.2.2 Canada
- 9.2.3 Mexico
9.3 Europe
- 9.3.1 Germany
- 9.3.2 UK
- 9.3.3 Italy
- 9.3.4 France
- 9.3.5 Spain
- 9.3.6 Rest of Europe
9.4 Asia Pacific
- 9.4.1 Japan
- 9.4.2 China
- 9.4.3 India
- 9.4.4 Australia
- 9.4.5 New Zealand
- 9.4.6 South Korea
- 9.4.7 Rest of Asia Pacific
9.5 South America
- 9.5.1 Argentina
- 9.5.2 Brazil
- 9.5.3 Chile
- 9.5.4 Rest of South America
9.6 Middle East & Africa
- 9.6.1 Saudi Arabia
- 9.6.2 UAE
- 9.6.3 Qatar
- 9.6.4 South Africa
- 9.6.5 Rest of Middle East & Africa

10 Key Developments

10.1 Agreements, Partnerships, Collaborations and Joint Ventures
10.2 Acquisitions & Mergers
10.3 New Product Launch
10.4 Expansions
10.5 Other Key Strategies

11 Company Profiling

11.1 IBM Corporation
11.2 Laser fiche
11.3 Open Text Corporation
11.4 Microsoft
11.5 Laser fiche
11.6 Nuxeo
11.7 Adobe
11.8 Objective
11.9 Box Inc.
11.10 Paper Alternative Solutions Inc.
11.11 International Business Machine Corporation
11.12 DocuWare
11.13 Fabasoft AG
11.14 Hyland Software, Inc.
11.15 Kyocera Corporation