マネージドサービス市場規模、シェア、成長分析、サービスタイプ別、マネージドセキュリティサービス別、マネージドネットワークサービス別、地域別-2025～2032年産業予測

マネージドサービスの世界市場規模は、2023年に3,400億米ドルとなり、予測期間（2025～2032年）のCAGRは7.1%で、2024年の3,641億4,000万米ドルから2032年には6,303億5,000万米ドルに成長すると予測されています。

企業がますます複雑化するITインフラに取り組む中で、マネージドサービスの市場需要は増加傾向にあります。組織が拡大するにつれ、専門家のモニタリングが必要となる多様で複雑なITツールの管理という課題に直面しています。マネージドサービスプロバイダ（MSP）は、ネットワーク管理、サイバーセキュリティ、データバックアップ、アプリケーション管理などの専門知識を提供する重要なパートナーとして登場し、企業はコアコンピタンスに集中できるようになりました。ネットワーク、クラウドコンピューティング、サイバーセキュリティの先進的スキルを持つ専門家の供給が限られているため、成長の可能性が妨げられ、結果として雇用コストが上昇する可能性があります。顧客のデータを保護するため、MSPはファイアウォール、侵入検知システム、ウイルス対策ソリューションなど、強固なセキュリティ対策を導入しており、競合情勢の中で事業継続性を確保するために不可欠です。

目次

イントロダクション

• 調査の目的
• 調査範囲
• 定義

調査手法

• 情報調達
• 二次と一次データの方法
• 市場規模予測
• 市場の前提条件と制限

エグゼクティブサマリー

• 世界市場の展望
• 供給と需要の動向分析
• セグメント別機会分析

市場力学と展望

• 市場概要
• 市場規模
• 市場力学
  • 促進要因と機会
  • 抑制要因と課題
• ポーターの分析

主要市場の考察

• 重要成功要因
• 競合の程度
• 主要投資機会
• 市場エコシステム
• 市場の魅力指数（2024年）
• PESTEL分析
• マクロ経済指標
• バリューチェーン分析
• 価格分析
• 技術分析
• 使用事例

マネージドサービス市場規模：サービスタイプ別&CAGR（2025～2032年）

• 市場概要
• マネージドセキュリティサービス
• マネージドネットワークサービス
• マネージドITインフラとデータセンターサービス
• マネージドコミュニケーション＆コラボレーションサービス
• マネージドモビリティサービス
• マネージドインフォメーションサービス

マネージドサービス市場規模：マネージドセキュリティサービス別&CAGR（2025～2032年）

• 市場概要
• マネージドIDとアクセス管理
• マネージドファイアウォール
• マネージドリスク＆コンプライアンス管理
• マネージド脆弱性管理
• マネージド検出と対応
• マネージドSIEMとログ管理
• その他のマネージドセキュリティサービス

マネージドサービス市場規模：マネージドネットワークサービス別&CAGR（2025～2032年）

• 市場概要
• マネージドLAN
• マネージドWi-Fi
• マネージドIP/VPN
• マネージドWAN
• ネットワークモニタリング
• マネージドネットワーク機能仮想化
• マネージドネットワークセキュリティ

マネージドサービス市場規模：マネージドITインフラ＆データセンターサービス別&CAGR（2025～2032年）

• 市場概要
• ストレージとデータベース管理
• サーバー管理
• クラウド＆データセンターサービス
• その他のマネージドITインフラとデータセンターサービス

マネージドサービス市場規模：マネージドコミュニケーション＆コラボレーションサービス別&CAGR（2025～2032年）

• 市場概要
• マネージドVOIP
• マネージドユニファイドコミュニケーションサービス
• その他のマネージドコミュニケーション＆コラボレーションサービス

マネージドサービス市場規模：マネージドモビリティサービス別&CAGR（2025～2032年）

• 市場概要
• モバイルデバイス管理
• 統合エンドポイント管理

マネージドサービス市場規模：マネージドインフォメーションサービス別&CAGR（2025～2032年）

• 市場概要
• ビジネスプロセス管理
• マネージドOSS/BSS

マネージドサービス市場規模：展開タイプ別&CAGR（2025～2032年）

• 市場概要
• オンプレミス
• クラウド

マネージドサービス市場規模：組織規模別&CAGR（2025～2032年）

• 市場概要
• 大企業
• 中小企業

マネージドサービス市場規模：産業別&CAGR（2025～2032年）

• 市場概要
• BFSI
• 小売・消費財
• 政府と公共部門
• エネルギー公益事業
• 製造業
• 医療とライフサイエンス
• メディア＆エンターテインメント
• 技術（ITとITES）
• 通信
• その他

マネージドサービス市場規模&CAGR（2025～2032年）

• 北米
  • 米国
  • カナダ
• 欧州
  • ドイツ
  • スペイン
  • フランス
  • 英国
  • イタリア
  • その他の欧州
• アジア太平洋
  • 中国
  • インド
  • 日本
  • 韓国
  • その他のアジア太平洋
• ラテンアメリカ
  • ブラジル
  • その他のラテンアメリカ
• 中東・アフリカ
  • GCC諸国
  • 南アフリカ
  • その他の中東・アフリカ

競合情報

• 上位5社の比較
• 主要企業の市場ポジショニング（2024年）
• 主要市場企業が採用した戦略
• 最近の市場動向
• 企業の市場シェア分析（2024年）
• 主要企業の企業プロファイル
  • 企業の詳細
  • 製品ポートフォリオ分析
  • 企業のセグメント別シェア分析
  • 収益の前年比比較（2022～2024年）

    主要企業プロファイル

    • IBM（米国）
    • Fujitsu（日本）
    • Accenture（アイルランド）
    • Atos（フランス）
    • Cisco（米国）
    • DXC（米国）
    • TCS（インド）
    • AT& T（米国）
    • Verizon（米国）
    • Infosys（インド）
    • HCL（インド）
    • Ericsson（スウェーデン）
    • GTT Communications（米国）

結論と提言

Global Managed Services Market size was valued at USD 340.0 billion in 2023 and is poised to grow from USD 364.14 billion in 2024 to USD 630.35 billion by 2032, growing at a CAGR of 7.1% during the forecast period (2025-2032).

Market demand for managed services is on the rise as businesses grapple with increasingly complex IT infrastructures. As organizations expand, they face challenges in managing diverse and intricate IT tools that necessitate professional oversight. Managed Services Providers (MSPs) emerge as essential partners, delivering expertise across network administration, cybersecurity, data backup, and application management, allowing businesses to focus on core competencies. However, the sector is also faced with a challenge; a limited supply of highly skilled professionals in networking, cloud computing, and cybersecurity may hinder growth potential, resulting in elevated hiring costs. To safeguard clients' data, MSPs implement robust security measures, including firewalls, intrusion detection systems, and antivirus solutions, essential for ensuring business continuity amidst a competitive landscape.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Managed Services market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Managed Services Market Segments Analysis

Global Managed Services Market is segmented by Service Type, Managed Security Service, Managed Network Service, Managed IT Infrastructure, Managed Communication, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical and region. Based on Service Type, the market is segmented into Managed Security Services, Managed Network Services, Managed It Infrastructure & Data Center Services, Managed Communication & Collaboration Services, Managed Mobility Services and Managed Information Services. Based on Managed Security Service, the market is segmented into Managed Identity & Access Management, Managed Firewall, Managed Risk & Compliance Management, Managed Vulnerability Management, Managed Detection & Response, Managed SIEM & LOG Management and Other Managed Security Services. Based on Managed Network Service, the market is segmented into Managed LAN, Managed WI-FI, Managed IP/VPN, Managed WAN, Network Monitoring, Managed Network Function Virtualization and Managed Network Security. Based on Managed IT Infrastructure, the market is segmented into Storage & Database Management, Server Management, Cloud & Data Center Services and Other Managed It Infrastructure & Data Center Services. Based on Managed Communication, the market is segmented into Managed VOIP, Managed Unified Communications as a Service and Other Managed Communication & Collaboration Services. Based on Managed Mobility Service, the market is segmented into Mobile Device Management and Unified Endpoint Management. Based on Managed Information Service, the market is segmented into Business Process Management and Managed OSS/BSS. Based on Deployment Type, the market is segmented into On-Premises and Cloud. Based on Organization Size, the market is segmented into Large Enterprises and SMES. Based on Vertical, the market is segmented into BFSI, Retail & Consumer Goods, Government & Public Sector, Energy & Utilities, Manufacturing, Healthcare & Life Sciences, Media & Entertainment, Technology (IT & ITES), Telecommunications and Other Verticals. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Managed Services Market

The global managed services market is poised for substantial growth, primarily fueled by the rising adoption of cloud-managed services. As organizations increasingly transition their IT infrastructures to cloud platforms, they encounter greater challenges in managing and optimizing these complex systems. This trend presents a significant opportunity for managed service providers (MSPs) to leverage their specialized knowledge and skills to assist businesses in navigating the intricacies of cloud environments effectively. Ultimately, the expanding reliance on cloud technology will drive demand for MSPs, as companies seek to harness the full potential of their cloud-based solutions while maintaining efficiency and performance.

Restraints in the Global Managed Services Market

The growth of the global managed services market is significantly hindered by a critical shortage of IT security experts. As the digital landscape evolves and cyber threats become more complex, organizations are increasingly focused on protecting their essential data and systems. However, this situation creates a substantial challenge for businesses, as the lack of skilled IT security professionals hampers their ability to effectively manage and safeguard their infrastructures. Consequently, the demand for robust security measures is heightened, yet the insufficient number of trained personnel poses a serious obstacle to achieving effective cybersecurity management within organizations.

Market Trends of the Global Managed Services Market

The Global Managed Services market is experiencing a significant shift towards automation and AI-powered efficiency, driven by rapid technological advancements and changing organizational expectations. As businesses increasingly adopt cloud-based solutions, there is a corresponding rise in demand for managed services that optimize these platforms. This trend reflects a growing reliance on integrated, automated operations that enhance productivity and streamline processes. Companies are seeking service providers that not only support their IT infrastructure but also offer innovative solutions to improve operational efficiency. As a result, the market is evolving to meet these needs, paving the way for sustained growth and transformation in managed services.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Technology Analysis
• Case Studies

Global Managed Services Market Size by Service Type & CAGR (2025-2032)

• Market Overview
• Managed Security Services
• Managed Network Services
• Managed It Infrastructure & Data Center Services
• Managed Communication & Collaboration Services
• Managed Mobility Services
• Managed Information Services

Global Managed Services Market Size by Managed Security Service & CAGR (2025-2032)

• Market Overview
• Managed Identity & Access Management
• Managed Firewall
• Managed Risk & Compliance Management
• Managed Vulnerability Management
• Managed Detection & Response
• Managed SIEM & LOG Management
• Other Managed Security Services

Global Managed Services Market Size by Managed Network Service & CAGR (2025-2032)

• Market Overview
• Managed LAN
• Managed WI-FI
• Managed IP/VPN
• Managed WAN
• Network Monitoring
• Managed Network Function Virtualization
• Managed Network Security

Global Managed Services Market Size by Managed IT Infrastructure & Data Center Service & CAGR (2025-2032)

• Market Overview
• Storage & Database Management
• Server Management
• Cloud & Data Center Services
• Other Managed It Infrastructure & Data Center Services

Global Managed Services Market Size by Managed Communication & Collaboration Service & CAGR (2025-2032)

• Market Overview
• Managed VOIP
• Managed Unified Communications as a Service
• Other Managed Communication & Collaboration Services

Global Managed Services Market Size by Managed Mobility Service & CAGR (2025-2032)

• Market Overview
• Mobile Device Management
• Unified Endpoint Management

Global Managed Services Market Size by Managed Information Service & CAGR (2025-2032)

• Market Overview
• Business Process Management
• Managed OSS/BSS

Global Managed Services Market Size by Deployment Type & CAGR (2025-2032)

• Market Overview
• On-Premises
• Cloud

Global Managed Services Market Size by Organization Size & CAGR (2025-2032)

• Market Overview
• Large Enterprises
• SMES

Global Managed Services Market Size by Vertical & CAGR (2025-2032)

• Market Overview
• BFSI
• Retail & Consumer Goods
• Government & Public Sector
• Energy & Utilities
• Manufacturing
• Healthcare & Life Sciences
• Media & Entertainment
• Technology (IT & ITES)
• Telecommunications
• Other Verticals

Global Managed Services Market Size & CAGR (2025-2032)

• North America (Service Type, Managed Security Service, Managed Network Service, Managed IT Infrastructure & Data Center Service, Managed Communication & Collaboration Service, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical)
  • US
  • Canada
• Europe (Service Type, Managed Security Service, Managed Network Service, Managed IT Infrastructure & Data Center Service, Managed Communication & Collaboration Service, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Service Type, Managed Security Service, Managed Network Service, Managed IT Infrastructure & Data Center Service, Managed Communication & Collaboration Service, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Service Type, Managed Security Service, Managed Network Service, Managed IT Infrastructure & Data Center Service, Managed Communication & Collaboration Service, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Service Type, Managed Security Service, Managed Network Service, Managed IT Infrastructure & Data Center Service, Managed Communication & Collaboration Service, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• IBM (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Fujitsu (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Accenture (Ireland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Atos (France)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cisco (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• DXC (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• TCS (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• AT&T (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Verizon (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Infosys (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• HCL (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Ericsson (Sweden)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• GTT Communications (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations