ホスピタリティロボットの市場規模、シェア、成長分析、タイプ別、用途別、地域別 - 産業予測、2024年～2031年

世界のホスピタリティロボットの市場規模は、2022年に3億米ドルとなり、2023年の3億7,650万米ドルから、2031年までには23億1,690万米ドルに成長し、予測期間（2024年～2031年）のCAGRは25.5％で成長する見通しです。

ホスピタリティ業界では、接客サービス、ハウスキーピング、食品・飲料配達、セキュリティなど、さまざまな業務面を強化するために設計された自己作動型機械であるホスピタリティロボットの統合により、大きな変革が起こりつつあります。この分野でのロボット工学の採用は、ホテルやレストランがAI主導のチャットボットやロボットアシスタントの導入を増やしているように、顧客体験の向上に対する需要が主要な要因となっています。人工知能、機械学習、モノのインターネットなどの最先端技術により、ロボットソリューションはより汎用性が高く、コンパクトで多機能、コスト効率に優れています。その結果、これらのロボットは、ゲストとのインタラクションの質を高め、ブランド・ロイヤルティを育成し、運営効率を高めるために採用されています。現在のロボットアプリケーションの例としては、移動案内ロボット、清掃オートマタ、食品調理ユニット、荷物ハンドリングやセキュリティ用ソリューションなどがあります。特に、Travel-mate Roboticsが開発した、自律的に持ち主の後をついて回るロボットスーツケースのような革新的なアイデアは、ロボティクスの有用性が拡大していることを浮き彫りにしています。さらに、モバイルテクノロジーは食品・飲料サービスのシームレスな注文を容易にし、ロボットがリクエストを受け、食事を準備し、顧客にサービスを提供することを可能にします。ホテルやレストランにおけるテクノロジーとロボット機能の融合は、イノベーションを促進するだけでなく、先進的なホスピタリティロボットに対する需要をエスカレートさせており、ベンダーは進化する消費者の期待に応える最先端のソリューションを導入する必要に迫られています。

目次

イントロダクション

• 調査の目的
• 調査範囲
• 定義

調査手法

• 情報調達
• 二次データと一次データの方法
• 市場規模予測
• 市場の前提条件と制限

エグゼクティブサマリー

• 世界市場の見通し
• 供給と需要の動向分析
• セグメント別機会分析

市場力学と見通し

• 市場概要
• 市場規模
• 市場力学
  • 促進要因と機会
  • 抑制要因と課題
• ポーター分析と影響
  • 競争企業間の敵対関係
  • 代替品の脅威
  • 買い手の交渉力
  • 新規参入業者の脅威
  • 供給企業の交渉力

主要な市場の考察

• 重要成功要因
• 競合の程度
• 主要な投資機会
• 市場エコシステム
• 技術の進歩
• 規制情勢
• バリューチェーン分析
• ケーススタディ分析
• 顧客と購買基準の分析
• PESTEL分析
• マクロ経済指標
• 市場の魅力指数
• 価格分析

世界のホスピタリティロボットの市場規模：タイプ別・CAGR（2024年～2031年）

• 市場概要
• フロントデスクロボット
• 配達ロボット
• 掃除ロボット
• その他

世界のホスピタリティロボットの市場規模：用途別・CAGR（2024年～2031年）

• 市場概要
• ホテル・レストラン
• 旅行・観光

ホスピタリティロボット市場規模・CAGR（2024年～2031年）

• 北米
  • 米国
  • カナダ
• 欧州
  • 英国
  • ドイツ
  • スペイン
  • フランス
  • イタリア
  • その他欧州地域
• アジア太平洋
  • 中国
  • インド
  • 日本
  • 韓国
  • その他アジア太平洋
• ラテンアメリカ
  • ブラジル
  • その他ラテンアメリカ地域
• 中東・アフリカ
  • GCC諸国
  • 南アフリカ
  • その他中東・アフリカ

競合情報

• 上位5社の比較
• 主要企業の市場ポジショニング（2023年）
• 主要な市場企業が採用した戦略
• 市場の最近の動向
• 企業の市場シェア分析（2023年）
• 主要企業の企業プロファイル
  • 会社概要
  • 製品ポートフォリオ分析
  • 企業のセグメント別シェア分析
  • 収益の前年比比較（2021年～2023年）

主要企業プロファイル

• SoftBank Robotics
• LG Electronics Inc.
• anasonic Corporation
• Bear Robotics Inc.
• Knightscope Inc.
• Hyundai Robotics Co., Ltd.
• Aethon Inc.
• Savioke Inc.
• Connected Robotics Inc.
• Relay Robotics Inc.
• KUKA AG
• Fanuc Corporation
• Omron Corporation
• UBTECH Robotics, Inc.
• Boston Dynamics Inc.
• Hanson Robotics Ltd.
• Pypestream Inc.
• Blue Frog Robotics
• Stanley Robotics
• Maidbot

結論と提言

Global Hospitality Robots Market size was valued at USD 300 million in 2022 and is poised to grow from USD 376.5 million in 2023 to USD 2316.9 million by 2031, growing at a CAGR of 25.5% during the forecast period (2024-2031).

The hospitality industry is witnessing a significant transformation with the integration of hospitality robots-self-operating machines designed to enhance various operational facets, including customer service, housekeeping, food and beverage delivery, and security. The adoption of robotics within this sector is predominantly fueled by the demand for improved customer experiences, as hotels and restaurants increasingly deploy AI-driven chatbots and robot assistants. Cutting-edge technologies such as artificial intelligence, machine learning, and the Internet of Things have rendered robotic solutions more versatile, compact, multifunctional, and cost-effective. Consequently, these robots are being embraced to elevate the quality of guest interactions, foster brand loyalty, and enhance operational efficiency. Examples of current robotic applications include mobile guidance robots, cleaning automata, food preparation units, and solutions for luggage handling and security. Notably, innovative ideas such as a robotic suitcase created by Travel-mate Robotics that autonomously follows its owner highlight the expanding utility of robotics. Additionally, mobile technology facilitates seamless ordering for food and beverage services, allowing robots to accept requests, prepare meals, and serve customers. This fusion of technology and robotic capabilities across hotels and restaurants is not only driving innovation but also escalating the demand for advanced hospitality robots, compelling vendors to introduce cutting-edge solutions that cater to evolving consumer expectations.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Hospitality Robots market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Hospitality Robots Market Segmental Analysis

Global Hospitality Robots Market is segmented by Type, Application and region. Based on Type, the market is segmented into Front Desk Robots, Delivery Robots, Cleaning Robots, and Others. Based on application, the market is segmented into, Hotels & Restaurants, Travel & Tourism. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & and Africa.

Driver of the Global Hospitality Robots Market

The global hospitality robots market is experiencing substantial growth, primarily driven by the rising demand for enhanced productivity and efficiency within the industry. As competition intensifies, hospitality providers are increasingly investing in technologies to elevate customer experiences, acknowledging that meeting guest expectations is crucial for sustaining revenue. To achieve this, many hotels and restaurants are incorporating robots to handle repetitive tasks such as room cleaning and customer service, allowing staff to concentrate on more complex and personalized interactions. Furthermore, advancements in robotics, artificial intelligence, and machine learning have significantly improved the capabilities and reliability of these robots, further motivating their adoption across various segments of the hospitality sector.

Restraints in the Global Hospitality Robots Market

Despite the growing popularity of hospitality robots due to their efficiency and advanced technology, several limitations hinder their widespread adoption. The current generation of these robots often performs only specific tasks, which restricts their functionality. They lack the emotional intelligence and problem-solving capabilities inherent in humans, making it challenging for them to navigate unexpected or complex situations effectively. This gap can lead to subpar customer service experiences when intricate issues arise. Additionally, the rapid integration of robotics in the hospitality sector raises concerns regarding potential job losses for low-skilled workers in areas like housekeeping and food service, as automation may displace human roles rather than enhance them.

Market Trends of the Global Hospitality Robots Market

The Global Hospitality Robots market is witnessing a significant trend towards increased integration of robotic solutions as customer comfort with technology expands. With guests increasingly receptive to engaging with robots for functions like check-in, concierge services, and entertainment, hospitality businesses are recognizing the need to innovate in order to meet the expectations of a tech-savvy clientele. This shift not only enhances operational efficiency but also elevates guest experiences, prompting hotels and restaurants to invest in advanced robotics. Consequently, this growing demand is expected to drive substantial growth in the market, reshaping the future landscape of the hospitality industry.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Driver & Opportunities
  • Restraints & Challenges
• Porters Analysis & Impact
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Technological Advancement
• Regulatory Landscape
• Value Chain Analysis
• Case Study Analysis
• Customer & Buying Criteria Analysis
• PESTEL Analysis
• Macro-Economic Indicators
• Market Attractiveness Index
• Pricing Analysis

Global Hospitality Robots Market Size by Type & CAGR (2024-2031)

• Market Overview
• Front Desk Robots
• Delivery Robots
• Cleaning Robots
• Others

Global Hospitality Robots Market Size by Application & CAGR (2024-2031)

• Market Overview
• Hotels & Restaurants
• Travel & Tourism

Global Hospitality Robots Market Size & CAGR (2024-2031)

• North America, (Type, Application)
  • US
  • Canada
• Europe, (Type, Application)
  • UK
  • Germany
  • Spain
  • France
  • Italy
  • Rest of Europe
• Asia-Pacific, (Type, Application)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia Pacific
• Latin America, (Type, Application)
  • Brazil
  • Rest of Latin America
• Middle East & Africa, (Type, Application)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2023
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2023
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2021-2023)

Key Company Profiles

• SoftBank Robotics
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• LG Electronics Inc.
  • P Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• anasonic Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Bear Robotics Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Knightscope Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hyundai Robotics Co., Ltd.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Aethon Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Savioke Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Connected Robotics Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Relay Robotics Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• KUKA AG
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Fanuc Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Omron Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• UBTECH Robotics, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Boston Dynamics Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hanson Robotics Ltd.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Pypestream Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Blue Frog Robotics
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Stanley Robotics
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Maidbot
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendation