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市場調査レポート
商品コード
1296861
ドキュメントアウトソーシングサービスの世界市場2023-2030Global Document Outsourcing Services Market 2023-2030 |
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カスタマイズ可能
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ドキュメントアウトソーシングサービスの世界市場2023-2030 |
出版日: 2023年05月25日
発行: Orion Market Research
ページ情報: 英文 190 Pages
納期: 2~3営業日
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世界のドキュメントアウトソーシングサービス市場は、予測期間中にCAGR 6.3%で成長すると予測されています。コスト削減、効率化、法規制遵守のニーズが、世界のドキュメントアウトソーシングサービス市場を牽引する主な要因です。世界中のさまざまな組織が、社内の文書管理サービスに伴う時間、コスト、不便さを解消するために、文書管理サービスのアウトソーシングを選択しています。さらに、社内で文書管理ソリューションを開発するには失敗のリスクも伴うため、開発に必要なコストや時間が増大する可能性もあります。こうしたリスクを回避し、文書管理プロセスの効率を高めるため、企業は文書管理ソリューションのアウトソーシングを容易に選択するようになっています。例えば、IBMが2022年に発表した報告書によると、データ漏洩のコストは2022年に平均435万米ドル。この数字は、情報漏えいの平均コストが424万米ドルだった昨年から2.6%増加したことになります。平均コストは、2020年のレポートの386万米ドルから12.7%上昇しています。このようなデータ漏えいのコストの増加を考慮すると、世界中の組織が信頼できるアウトソーシング・サービスを求めています。これが世界のドキュメント・アウトソーシング市場を牽引しています。
クラウドソーシングへの嗜好の高まりも、世界のドキュメントアウトソーシング市場を支える要因のひとつです。クラウドソーシングとは、アウトソーシング・サービスとクラウド・コンピューティング技術の統合です。企業は、クラウドに特化した製品やサービスの展開や保守を、クラウドサービスプロバイダーにアウトソーシングしています。従来のデータセンターからクラウド・ソーシングへと徐々にシフトしていることが、予測期間中のIT支出を促進すると予想されます。クラウド・ソーシングの需要は、データ保管を目的としたクラウド・プラットフォームやオンライン・データセンターの必要性を生み出すと思われます。コスト削減という利点から、クラウド・ソーシングは予測期間中に採用が増加すると見られています。
IT・通信分野は、技術革新の進展とドキュメントアウトソーシングサービスに対する需要の高まりにより、最大の収益シェアを占めると予想されます。IT分野ではリモートワークが増加しており、安全かつ効率的でタイムリーな方法で文書を調整・共有することが、多くの企業が直面する重要な課題となっています。ドキュメントアウトソーシングサービスは、簡単なアクセスとコラボレーションのための安全なクラウドベースのプラットフォームを提供することで、この問題の解決策を提供します。例えば、2021年12月、アドビのDocument Cloudは、既存のプロセス、システム、アプリケーションに統合可能なクラウドベースのPDFおよび電子署名ソリューションを導入しました。さらに、IT業界におけるデータプライバシーとサイバーセキュリティへの注目の高まりは、市場の成長をさらに押し上げると思われます。例えば、Xerox Corp.は、強固なセキュリティ対策を提供するゼロックスのグローバルドキュメントサービスを提供しており、機密情報が適切に保護され、規制に準拠していることを保証しています。
地域別展望
全地域の中で、北米は予測期間中、他の地域市場よりも大きな収益シェアを占めると予想されます。この地域の成長は、デジタル化需要の増加、クラウドベースの文書管理ソリューションの採用増加、LasercycleUSA、GRM Information Managementなどの主要プレイヤーの存在によってもたらされます。
北米市場は、ドキュメントアウトソーシングサービスにおける技術的進歩の最前線にあり、これが成長をさらに促進しています。大手企業は、より効率的で自動化された文書管理ソリューションを提供するために、人工知能(AI)、機械学習(ML)、高度な分析を活用する傾向を強めています。例えば、IBMは2021年7月、収集した文書からデータをデジタルで読み取り、検証し、抽出するデジタル・ドキュメント・コレクション・サービスを開発、実装しました。このソリューションは、AIを活用することで、顧客のオンボーディング・プロセスを容易にします。
Title:Global Document Outsourcing Services Market Size, Share & Trends Analysis Report by Service Type (Document Imaging and Scanning Services, Archive and Records Management Services, Content Management Services, and Document Processing Services), by Enterprise Size (Large Enterprises, and Small and Medium Enterprises), by end-user (BFSI, IT and Telecom, Media and Entertainment, Retail and E-Commerce, Healthcare, Government, and Others) Forecast Period (2023-2030).
The global document outsourcing services market is anticipated to grow at a CAGR of 6.3% during the forecast period. The need for cost reduction, enhanced efficiency, and regulatory compliance is a major factor driving the global document outsourcing services market. Various organizations around the world are opting to outsource their document management services to eliminate the time, costs, and inconvenience associated with in-house document management services. Moreover, developing an in-house document management solution also involves the risk of failure, which may increase the costs and time required for its development. To avoid such risks and to enhance the efficiency of the document management process, organizations are readily opting for the outsourcing of document management solutions. For instance, according to a report published by IBM in 2022, the cost of a data breach averaged $4.35 million in 2022. This figure represents a 2.6% increase from last year when the average cost of a breach was $ 4.24 million. The average cost has climbed 12.7% from $3.86 million in the 2020 report. Considering such an increase in the cost of data breaches, organizations globally are looking for reliable outsourcing services. This, in turn, is driving the global document outsourcing market.
The increase in preference for cloud sourcing is another factor supporting the global document outsourcing market. Cloud sourcing is the integration of outsourcing services with cloud computing technology. Companies are outsourcing the deployment and maintenance of specialized cloud products and services to cloud service providers. The gradual shift from traditional data centers to cloud sourcing is expected to drive IT spending during the forecast period. The demand for cloud sourcing will create the need for cloud platforms and online data centers for data storage purposes. Owing to the advantage of cost-saving, cloud sourcing is anticipated to witness an increase in its adoption during the forecast period.
The global document outsourcing services market is segmented based on service type, enterprise size, and by end-user. Based on service type, the market is sub-segmented into document imaging and scanning services, archive and records management services, content management services, and document processing services. By enterprise size, the market is bifurcated into large enterprises and short and medium enterprises. Further, by end-user, the market is sub-segmented into BFSI, IT and Telecom, media and entertainment, retail and e-commerce, healthcare, government, and others. Among these, the healthcare sub-segment accounted for the dominant share of the market during the forecast period owing to the increasing volumes of healthcare documentation and focus on cost reduction.
The IT and telecom segment is expected to account for the largest revenue share owing to the increasing technological innovations coupled with the growing demand for document outsourcing services. There is an increase in remote work in the IT sector due to which coordinating and sharing documents in a secure, efficient, and timely manner has become a significant challenge faced by many companies. Document outsourcing services provide a solution to this problem by offering secure, cloud-based platforms for easy access and collaboration. For instance, in December 2021, Adobe's Document Cloud introduced cloud-based PDF and e-signature solutions which can be integrated into existing processes, systems, and applications. Additionally, the increasing focus on data privacy and cybersecurity in the IT industry will further boost market growth. For example, Xerox Corp. provides Xerox global document services which offer robust security measures, ensuring sensitive information is properly protected and compliant with regulations.
Regional Outlook
The global document outsourcing services market is further segmented based on geography including North America (the US and Canada), Europe (UK, Italy, Spain, Germany, France, and Others), Asia-Pacific (India, China, Japan, South Korea, and Others), and the Rest of the World (the Middle East and Africa, and Latin America). Among these, the Asia-Pacific region is projected to expand to a significant CAGR during the forecast period. The factors attributed to the growth of the market include the presence of strong IT infrastructure due to which there is an increased demand for document outsourcing services from IT companies, and the development of large, small and medium-scale organizations.
Global Document Outsourcing Services Market Growth, by Region 2023-2030
Source: OMR Analysis
Among all the regions, North America is expected to account for a larger revenue share among other regional markets during the forecast period. The regional growth is driven by the increasing demand for digitalization, increasing adoption of cloud-based document management solutions, and the presence of several key players in the region which include LasercycleUSA, GRM Information Management, and others.
The North American market has been at the forefront of technological advancements in document outsourcing services, which has further propelled its growth. Major companies are increasingly leveraging artificial intelligence (AI), machine learning (ML), and advanced analytics to provide more efficient and automated document management solutions. For instance, in July 2021, IBM developed and implemented Digital Document Collection services for reading, validating, and extracting the data from the collected document digitally. The solutions eases the customer on-boarding process by using AI.
Market Players Outlook
The major companies serving the global document outsourcing services market include Accenture plc, Apogee Corp. Ltd, Hewlett Packard Enterprise (HPE) Development LP, Integreon, Inc., and others. The market players are considerably contributing to the market growth by the adoption of various strategies including mergers and acquisitions, partnerships, funding, collaborations, and new product launches to stay competitive in the market. For instance, in July 2022, Unicon Outsourcing launched a new service named Financial Service 360. The product is a integrated solution developed for maintaining financial and managerial accounting documents and records. The solution is primarily developed for businesses operating in Russia, as the several business operating in the country frequently reports the issues of lacks in consistent income, lack of expanse transparency, cash gaps, persistent fines, and others.
The Report Covers: