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1740733

AIエージェントの世界市場：提供区分・エージェント・製品タイプ・エージェントの役割・エンドユーザー産業・地域別の機会および予測 (2018-2032年)

Global AI Agents Market Assessment, By Offerings, By Agents, By Product Type, By Agent Role, By End-user Industry, Region, Opportunities and Forecast, 2018-2032F

出版日
ページ情報
英文 233 Pages
納期
3～5営業日
カスタマイズ可能
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=144.08円
AIエージェントの世界市場：提供区分・エージェント・製品タイプ・エージェントの役割・エンドユーザー産業・地域別の機会および予測 (2018-2032年)
出版日: 2025年06月03日
発行: Market Xcel - Markets and Data
ページ情報: 英文 233 Pages
納期: 3～5営業日
GIIご利用のメリット
  • 全表示
  • 概要
  • 図表
  • 目次
概要

世界のAIエージェントの市場規模は、2025年から2032年の予測期間中にCAGR 30.23％で成長し、2024年の53億1,000万米ドルから、2032年には439億3,000万米ドルに達すると予測されています。

世界のAIエージェントの市場は、生成AI、自然言語処理 (NLP) 、自動化技術の革新により、著しい成長を遂げています。医療、金融、小売などの分野で高度な技術の導入が進む中、AIエージェントは業務効率、戦略的意思決定、顧客体験のあり方を再定義しています。インテリジェントでスケーラブルなAIソリューションへの投資が増加していることから、市場は今後も着実に成長すると見込まれています。

企業が効率性の向上、ユーザー体験の改善、コスト削減に取り組む中で、AIエージェントはスマートなタスクの自動化、カスタマーサポート、データ処理、予測分析といった用途で導入が進んでいます。生成AI、自然言語処理、強化学習といった技術の進展により、AIエージェントはより人間らしく、スケーラブルで、幅広い用途に適応可能な存在へと進化しています。業界全体で、特定タスクに特化したエージェントやマルチモーダルAIエージェントへの需要が高まっており、企業は業務効率の向上、コスト削減、顧客体験の改善を目的として、こうしたエージェントの導入を加速させています。また、MicrosoftのCopilotフレームワークやOpenAIのGPTエージェントに代表されるようなプラットフォーム型エコシステムの登場は、スケーラブルで高度に統合されたAIソリューションへの明確なシフトを示しています。クラウドプラットフォームを通じた基盤モデルの利用可能性の拡大や、AIインフラの民主化も市場の成長を後押ししています。戦略的パートナーシップ、大規模な投資、製品のイノベーションが競争環境を形成する主要要素となっています。

例えば、2024年7月には、BRYTERが法務業務を効率化するAIエージェントを発表しました。このエージェントは契約書のレビューや、OutlookやGmailでのメール返信の作成を直接支援します。このようなソリューションは、自動化が単純なルールベースの処理にとどまらず、複雑な意思決定活動にまで拡張されていることを示しています。

さらに、AIエージェント市場は、技術革新、企業による導入、ユーザーの期待の変化が交差する最前線にあります。知識労働の自動化、意思決定の高度化、大量のユーザー体験のパーソナライズを実現することで、この市場はAIファーストの世界におけるビジネスの在り方を根本から変革していくことが期待されます。今後の成長フェーズでは、AIエージェントは単に応答するだけでなく、より積極的に、適応的かつ自律的に行動するようになると予測されています。

当レポートでは、世界のAIエージェントの市場を調査し、市場の定義と概要、市場規模の推移・予測、各種区分別の詳細分析、産業構造、市場成長への影響因子の分析、競合情勢、主要企業のプロファイルなどをまとめています。

目次

第1章 プロジェクトの範囲と定義

第2章 調査手法

第3章 米国の関税の影響

第4章 エグゼクティブサマリー

第5章 顧客の声

  • 回答者の人口統計
  • ブランド認知度
  • 購入決定時に考慮される要素
  • 購入後に直面する課題

第6章 世界のAIエージェント市場の展望

  • 市場規模の分析・予測
  • 市場シェアの分析・予測
    • 提供区分別
      • 垂直AIエージェント
      • 水平AIエージェント
    • エージェント別
      • シングルエージェントシステム
      • マルチエージェントシステム
    • 製品タイプ別
      • 即時導入型エージェント (Ready-to-Deploy Agents)
      • 自作型エージェント (Build-Your-Own Agents)
    • エージェントの役割別
      • 生産性とパーソナルアシスタント
      • 販売
      • マーケティング
      • オペレーションとサプライチェーン
      • その他
    • エンドユーザー産業別
      • BFSI
      • メディア
      • IT・通信
      • 小売・eコマース
      • その他
    • 地域別
      • 北米
      • 欧州
      • アジア太平洋
      • 南米
      • 中東・アフリカ
    • 企業シェア分析 (上位5社およびその他)
  • 市場マップ分析

第7章 北米のAIエージェント市場の展望

  • 市場規模の分析・予測
  • 市場シェアの分析・予測
  • 国別市場評価
    • カナダ
    • メキシコ

第8章 欧州のAIエージェント市場の展望

  • ドイツ
  • フランス
  • イタリア
  • 英国
  • ロシア
  • オランダ
  • スペイン
  • トルコ
  • ポーランド

第9章 アジア太平洋のAIエージェント市場の展望

  • インド
  • 中国
  • 日本
  • オーストラリア
  • ベトナム
  • 韓国
  • インドネシア
  • フィリピン

第10章 南米のAIエージェント市場の展望

  • ブラジル
  • アルゼンチン

第11章 中東・アフリカのAIエージェント市場の展望

  • サウジアラビア
  • UAE
  • 南アフリカ

第12章 ポーターのファイブフォース分析

第13章 PESTLE分析

第14章 市場力学

  • 市場促進要因
  • 市場の課題

第15章 市場動向・展開

第16章 ケーススタディ

第17章 競合情勢

  • 上位5社の競合マトリックス
  • 上位5社のSWOT分析
  • 上位10社の情勢
    • Salesforce, Inc.
    • NVIDIA Corporation
    • Microsoft Corporation
    • Meta Platforms, Inc.
    • IBM Corporation
    • Google LLC
    • Baidu, Inc.
    • Apple Inc.
    • Amazon Web Services, Inc.
    • Infinitus Systems, Inc.

第18章 戦略的提言

第19章 調査会社について・免責事項

図表

List of Tables

  • Table 1. Competition Matrix of Top 5 Market Leaders
  • Table 2. Mergers & Acquisitions/ Joint Ventures (If Applicable)
  • Table 3. About Us - Regions and Countries Where We Have Executed Client Projects

List of Figures

  • Figure 1. Global AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 2. Global AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 3. Global AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 4. Global AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 5. Global AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 6. Global AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 7. Global AI Agents Market Share (%), By Region, 2018-2032F
  • Figure 8. North America AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 9. North America AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 10. North America AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 11. North America AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 12. North America AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 13. North America AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 14. North America AI Agents Market Share (%), By Country, 2018-2032F
  • Figure 15. United States AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 16. United States AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 17. United States AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 18. United States AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 19. United States AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 20. United States AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 21. Canada AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 22. Canada AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 23. Canada AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 24. Canada AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 25. Canada AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 26. Canada AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 27. Mexico AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 28. Mexico AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 29. Mexico AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 30. Mexico AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 31. Mexico AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 32. Mexico AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 33. Europe AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 34. Europe AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 35. Europe AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 36. Europe AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 37. Europe AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 38. Europe AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 39. Europe AI Agents Market Share (%), By Country, 2018-2032F
  • Figure 40. Germany AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 41. Germany AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 42. Germany AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 43. Germany AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 44. Germany AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 45. Germany AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 46. France AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 47. France AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 48. France AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 49. France AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 50. France AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 51. France AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 52. Italy AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 53. Italy AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 54. Italy AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 55. Italy AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 56. Italy AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 57. Italy AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 58. United Kingdom AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 59. United Kingdom AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 60. United Kingdom AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 61. United Kingdom AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 62. United Kingdom AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 63. United Kingdom AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 64. Russia AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 65. Russia AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 66. Russia AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 67. Russia AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 68. Russia AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 69. Russia AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 70. Netherlands AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 71. Netherlands AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 72. Netherlands AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 73. Netherlands AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 74. Netherlands AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 75. Netherlands AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 76. Spain AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 77. Spain AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 78. Spain AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 79. Spain AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 80. Spain AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 81. Spain AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 82. Turkey AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 83. Turkey AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 84. Turkey AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 85. Turkey AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 86. Turkey AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 87. Turkey AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 88. Poland AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 89. Poland AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 90. Poland AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 91. Poland AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 92. Poland AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 93. Poland AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 94. South America AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 95. South America AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 96. South America AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 97. South America AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 98. South America AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 99. South America AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 100. South America AI Agents Market Share (%), By Country, 2018-2032F
  • Figure 101. Brazil AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 102. Brazil AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 103. Brazil AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 104. Brazil AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 105. Brazil AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 106. Brazil AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 107. Argentina AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 108. Argentina AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 109. Argentina AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 110. Argentina AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 111. Argentina AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 112. Argentina AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 113. Asia-Pacific AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 114. Asia-Pacific AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 115. Asia-Pacific AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 116. Asia-Pacific AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 117. Asia-Pacific AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 118. Asia-Pacific AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 119. Asia-Pacific AI Agents Market Share (%), By Country, 2018-2032F
  • Figure 120. India AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 121. India AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 122. India AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 123. India AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 124. India AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 125. India AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 126. China AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 127. China AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 128. China AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 129. China AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 130. China AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 131. China AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 132. Japan AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 133. Japan AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 134. Japan AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 135. Japan AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 136. Japan AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 137. Japan AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 138. Australia AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 139. Australia AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 140. Australia AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 141. Australia AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 142. Australia AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 143. Australia AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 144. Vietnam AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 145. Vietnam AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 146. Vietnam AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 147. Vietnam AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 148. Vietnam AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 149. Vietnam AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 150. South Korea AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 151. South Korea AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 152. South Korea AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 153. South Korea AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 154. South Korea AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 155. South Korea AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 156. Indonesia AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 157. Indonesia AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 158. Indonesia AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 159. Indonesia AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 160. Indonesia AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 161. Indonesia AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 162. Philippines AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 163. Philippines AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 164. Philippines AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 165. Philippines AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 166. Philippines AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 167. Philippines AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 168. Middle East & Africa AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 169. Middle East & Africa AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 170. Middle East & Africa AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 171. Middle East & Africa AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 172. Middle East & Africa AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 173. Middle East & Africa AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 174. Middle East & Africa AI Agents Market Share (%), By Country, 2018-2032F
  • Figure 175. Saudi Arabia AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 176. Saudi Arabia AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 177. Saudi Arabia AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 178. Saudi Arabia AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 179. Saudi Arabia AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 180. Saudi Arabia AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 181. UAE AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 182. UAE AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 183. UAE AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 184. UAE AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 185. UAE AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 186. UAE AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 187. South Africa AI Agents Market, By Value, In USD Billion, 2018-2032F
  • Figure 188. South Africa AI Agents Market Share (%), By Offering, 2018-2032F
  • Figure 189. South Africa AI Agents Market Share (%), By Agents, 2018-2032F
  • Figure 190. South Africa AI Agents Market Share (%), By Product Type, 2018-2032F
  • Figure 191. South Africa AI Agents Market Share (%), By Agent Role, 2018-2032F
  • Figure 192. South Africa AI Agents Market Share (%), By End-user Industry, 2018-2032F
  • Figure 193. By Offering Map-Market Size (USD Billion) & Growth Rate (%), 2024
  • Figure 194. By Agents Map-Market Size (USD Billion) & Growth Rate (%), 2024
  • Figure 195. By Product Type Map-Market Size (USD Billion) & Growth Rate (%), 2024
  • Figure 196. By Agent Role Map-Market Size (USD Billion) & Growth Rate (%), 2024
  • Figure 197. By End-user Industry Map-Market Size (USD Billion) & Growth Rate (%), 2024
  • Figure 198. By Region Map-Market Size (USD Billion) & Growth Rate (%), 2024
目次
Product Code: MX13243

Global AI agents market is projected to witness a CAGR of 30.23% during the forecast period 2025-2032, growing from USD 5.31 billion in 2024 to USD 43.93 billion in 2032. The global AI agents market is witnessing significant growth, fueled by innovations in generative AI, natural language processing, and automation. As the adoption of advanced technology expands across sectors such as healthcare, finance, and retail, AI agents are redefining business efficiency, strategic decision-making, and customer experience. The market is expected to grow steadily, supported by rising investments in intelligent and scalable AI solutions.

Businesses started working towards enhancing efficiency, user experience, and cost reduction, AI agents are being implemented for smart task automation, customer support, data handling, and predictive analysis. The development of technologies such as generative AI, natural language processing (NLP), and reinforcement learning has greatly transformed the nature of AI agents to become more human-like, scalable and adaptive to a host of applications. The demand for task-specific and multimodal AI agents across industries is rising. Enterprises are increasingly adopting these agents to enhance operational efficiency, reduce costs, and improve customer experience. The emergence of platform-based ecosystems, such as Microsoft's Copilot framework and OpenAI's GPT agents, reflects a clear shift toward scalable and deeply integrated AI solutions. This growth is also fostered by the democratization of AI infrastructure and the increasing availability of foundation models through cloud platforms. Strategic partnerships, high-value investments, and product innovation are driving the competitive landscape.

For instance, in July 2024, BRYTER released AI Agents that speed up legal operations, including contract reviews and drafting an email response directly in Outlook or Gmail. Such solutions demonstrate how automation is not just confined to straightforward rule-based systems but can now be extended to encompass intricate decision-making activities through AI.

Moreover, the market for AI agents is at the nexus of innovation, enterprise adoption, and changing user expectations. With its ability to automate knowledge work, enhance decision-making, and personalize user experiences in volume, the market is set to reshape the way businesses are conducted in the AI-first world. The growth phase that follows will be characterized by agents that not only respond but are progressively proactive, adaptive, and autonomous.

Rising Demand for Automation Across Industries Fuels Adoption of AI Agents

The growing need for automation in various industries is greatly influencing the global AI agents market. Companies are making greater use of AI agents to automate monotonous, time-consuming tasks to enhance operational efficiency and minimize human error. AI agents are now able to handle customer support queries on their own, process large volumes of data, create insights, and carry out commands through natural language input. This automation era enables companies to improve productivity and simplify operations across categories, including customer service, sales, marketing, legal, and IT.

For instance, in September 2024, Salesforce, Inc. released Agent force, a collection of independent AI agents that are meant to increase workplace productivity by automating sales, service, and marketing-related tasks. Also, as companies strive to stay competitive in the rapidly changing digital world, automation's increasing demand for workflow, reduction in costs, and better customer experience are poised to keep fueling the use and development of AI agents around the world.

Technological Advancements and Strategic Collaborations Accelerate AI Agents Market Growth

The AI agent market is growing rapidly, driven by continuous technological innovation and collaborative business partnerships among leading technology firms. Natural language processing, generative AI, and multimodal learning have made significant contributions to the development of AI agents, i.e., understanding sophisticated instructions, context-dependent decision-making, and conducting activities autonomously in various fields. All these technologies have extended the range of applications of AI agents.

Strategic alliances are leading the way in propelling the industry. For instance, in January 2025, NVIDIA Corporation partnered with IQVIA, Illumina, the Mayo Clinic, and the Arc Institute to use AI agents in healthcare systems. This is for the purpose of speeding up drug discovery, making diagnostics more precise, and optimizing the effectiveness of clinical trials, in the end, towards improving the delivery of patient care. These alliances highlight the necessity for cross-industry innovation and the growing demand for scalable, reliable AI agents that can be seamlessly integrated into current IT infrastructure. With more organizations continuing to emphasize digital transformation to maximize operational effectiveness and responsiveness, these advances in technology and strategic partnerships are bound to be the pillar to sustaining the global market for AI agents.

IT and Telecom Segment Dominates the AI Agents Market

The IT and telecom industry is the leading segment in the AI agents market because it was the first to adopt new technologies and continues to seek operational effectiveness and customer-centricity. As customer data volumes grow, around-the-clock support becomes necessary, and infrastructure requirements become more complicated, businesses in this industry are using AI agents to streamline business operations, automate routine tasks, and provide highly customized user experiences. Artificial intelligence agents are being used for tasks such as network optimization, predictive maintenance, customer support, and cybersecurity threat detection that considerably reduce human workload and improve the efficiency of the service.

Besides, the sector's inclination towards cloud computing, 5G deployment, and digitalization makes smart and scalable AI-based solutions increasingly sought after. The agents automate internal operations and bring in proactive models of support, giving companies an upper hand in a competitive marketplace. For instance, in September 2024, Microsoft Corporation launched fresh innovations in its Microsoft 365 Copilot platform that featured the launch of AI agents that mechanize business processes on both proprietary and third-party applications. The launch reflects the growing reliance of the industry on AI agents to drive efficiency and productivity, confirming IT and telecom's leadership position as the leading segment in driving AI agent take-up globally.

North America Dominates the Global AI Agents Market

North America stands as the leading region in the AI agents market, owing to its advanced technological infrastructure, early adoption of AI-driven solutions, and strong presence of global tech leaders. The region benefits from a well-established ecosystem of innovation, robust R&D funding, and a mature enterprise landscape ready to integrate AI agents into operations spanning customer service, security, retail, healthcare, and manufacturing.

A key factor in North America's dominance is the strategic collaboration between major corporations. For example, in September 2024, IBM Corporation and Salesforce, Inc. announced a partnership to deliver AI-powered autonomous agents tailored for regulated industries such as finance and healthcare. Through this collaboration, companies are empowered to deploy Salesforce's Agent force agents in combination with IBM's Watson AI platform, enabling secure, data-governed automation across mission-critical operations. This highlights the region's focus on practical, enterprise-grade AI solutions. The United States is driving the growth due to significant public and private investments, a strong startup ecosystem, and early deployment of AI across sectors. As organizations increasingly seek intelligent automation and data-driven decision-making, North America is expected to maintain its dominance in the global AI agents market.

Impact of U.S. Tariffs on Global AI Agents Market

Implementation of tariffs on Chinese electronics components by the U.S. has had a major influence on the market for AI agents globally. The tariffs have resulted in higher prices for critical AI hardware, including semiconductors and servers, which are mainly produced in China. Consequently, AI research organizations and AI startups are experiencing greater operational costs, with budgets for hardware buying around 25% fewer computing devices than they did previously. This economic burden is making some startups reconsider their expansion plans and postpone AI model training, which could slow innovation in the industry. Further, the tariffs have also affected well-established supply chains, causing hardware availability and delivery timing uncertainties.

Key Players Landscape and Outlook

The global AI agents market entails a relatively consolidated competitive environment with a mix of established technology leaders and new innovators leading across-the-board leaps. Major brands own substantial market shares together and utilize deep R&D strengths, strategic partnerships, and vast investments to expand the horizons of AI agent use in various industries such as healthcare, finance, telecom, and retail.

Microsoft has taken a lead position through its Corea unit, which is devoted to creating a solid ecosystem of self-reliant agents. Led by veteran Meta executive Jay Parikh, the effort is designed to turn Microsoft into an "AI agent factory" and is strategically integrated into offerings such as GitHub Copilot and Microsoft Azure. Microsoft further introduced robust upgrades to its Copilot suite at the Build 2025 conference, such as the inclusion of autonomous agents and semantic search, solidifying a clear focus on workplace productivity and user experience.

For instance, in March 2025, OpenAI continued its extensive funding, with a USD 40 billion raise at a valuation of USD 300 billion. This indicates escalating investor optimism in the revolutionary potential of generative and agent-based AI platforms in business solutions. As technology for AI agents increases in capacity to perform sophisticated tasks with less human involvement, companies are anticipated to keep emphasizing innovation, collaborations, and product diversification.

Table of Contents

1. Project Scope and Definitions

2. Research Methodology

3. Impact of U.S. Tariffs

4. Executive Summary

5. Voice of Customers

  • 5.1. Respondent Demographics
  • 5.2. Brand Awareness
  • 5.3. Factors Considered in Purchase Decisions
  • 5.4. Challenges Faced Post Purchase

6. Global AI Agents Market Outlook, 2018-2032F

  • 6.1. Market Size Analysis & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share Analysis & Forecast
    • 6.2.1. By Offerings
      • 6.2.1.1. Vertical AI Agents
      • 6.2.1.2. Horizontal AI Agents
    • 6.2.2. By Agents
      • 6.2.2.1. Single-Agent Systems
      • 6.2.2.2. Multi-Agent Systems
    • 6.2.3. By Product Type
      • 6.2.3.1. Ready-to-Deploy Agents
      • 6.2.3.2. Build-Your-Own Agents
    • 6.2.4. By Agent Role
      • 6.2.4.1. Productivity and Personal Assistants
      • 6.2.4.2. Sales
      • 6.2.4.3. Marketing
      • 6.2.4.4. Operations and Supply Chain
      • 6.2.4.5. Others
    • 6.2.5. By End-user Industry
      • 6.2.5.1. BFSI
      • 6.2.5.2. Media
      • 6.2.5.3. IT and Telecom
      • 6.2.5.4. Retail and E-Commerce
      • 6.2.5.5. Others
    • 6.2.6. By Region
      • 6.2.6.1. North America
      • 6.2.6.2. Europe
      • 6.2.6.3. Asia-Pacific
      • 6.2.6.4. South America
      • 6.2.6.5. Middle East and Africa
    • 6.2.7. By Company Market Share Analysis (Top 5 Companies and Others - By Value, 2024)
  • 6.3. Market Map Analysis, 2024
    • 6.3.1. By Offerings
    • 6.3.2. By Agents
    • 6.3.3. By Product Type
    • 6.3.4. By Agent Role
    • 6.3.5. By End-user Industry
    • 6.3.6. By Region

7. North America AI Agents Market Outlook, 2018-2032F

  • 7.1. Market Size Analysis & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share Analysis & Forecast
    • 7.2.1. By Offerings
      • 7.2.1.1. Vertical AI Agents
      • 7.2.1.2. Horizontal AI Agents
    • 7.2.2. By Agents
      • 7.2.2.1. Single-Agent Systems
      • 7.2.2.2. Multi-Agent Systems
    • 7.2.3. By Product Type
      • 7.2.3.1. Ready-to-Deploy Agents
      • 7.2.3.2. Build-Your-Own Agents
    • 7.2.4. By Agent Role
      • 7.2.4.1. Productivity and Personal Assistants
      • 7.2.4.2. Sales
      • 7.2.4.3. Marketing
      • 7.2.4.4. Operations and Supply Chain
      • 7.2.4.5. Others
    • 7.2.5. By End-user Industry
      • 7.2.5.1. BFSI
      • 7.2.5.2. Media
      • 7.2.5.3. IT and Telecom
      • 7.2.5.4. Retail and E-Commerce
      • 7.2.5.5. Others
    • 7.2.6. By Country
      • 7.2.6.1. United States
      • 7.2.6.2. Canada
      • 7.2.6.3. Mexico
  • 7.3. Country Market Assessment
    • 7.3.1. United States AI Agents Market Outlook, 2018-2032F
      • 7.3.1.1. Market Size Analysis & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share Analysis & Forecast
        • 7.3.1.2.1. By Offerings
          • 7.3.1.2.1.1. Vertical AI Agents
          • 7.3.1.2.1.2. Horizontal AI Agents
        • 7.3.1.2.2. By Agents
          • 7.3.1.2.2.1. Single-Agent Systems
          • 7.3.1.2.2.2. Multi-Agent Systems
        • 7.3.1.2.3. By Product Type
          • 7.3.1.2.3.1. Ready-to-Deploy Agents
          • 7.3.1.2.3.2. Build-Your-Own Agents
        • 7.3.1.2.4. By Agent Role
          • 7.3.1.2.4.1. Productivity and Personal Assistants
          • 7.3.1.2.4.2. Sales
          • 7.3.1.2.4.3. Marketing
          • 7.3.1.2.4.4. Operations and Supply Chain
          • 7.3.1.2.4.5. Others
        • 7.3.1.2.5. By End-user Industry
          • 7.3.1.2.5.1. BFSI
          • 7.3.1.2.5.2. Media
          • 7.3.1.2.5.3. IT and Telecom
          • 7.3.1.2.5.4. Retail and E-Commerce
          • 7.3.1.2.5.5. Others

All segments will be provided for all regions and countries covered

8. Europe AI Agents Market Outlook, 2018-2032F

  • 8.1. Germany
  • 8.2. France
  • 8.3. Italy
  • 8.4. United Kingdom
  • 8.5. Russia
  • 8.6. Netherlands
  • 8.7. Spain
  • 8.8. Turkey
  • 8.9. Poland

9. Asia-Pacific AI Agents Market Outlook, 2018-2032F

  • 9.1. India
  • 9.2. China
  • 9.3. Japan
  • 9.4. Australia
  • 9.5. Vietnam
  • 9.6. South Korea
  • 9.7. Indonesia
  • 9.8. Philippines

10. South America AI Agents Market Outlook, 2018-2032F

  • 10.1. Brazil
  • 10.2. Argentina

11. Middle East and Africa AI Agents Market Outlook, 2018-2032F

  • 11.1. Saudi Arabia
  • 11.2. UAE
  • 11.3. South Africa

12. Porter's Five Forces Analysis

13. PESTLE Analysis

14. Market Dynamics

  • 14.1. Market Drivers
  • 14.2. Market Challenges

15. Market Trends and Developments

16. Case Studies

17. Competitive Landscape

  • 17.1. Competition Matrix of Top 5 Market Leaders
  • 17.2. SWOT Analysis for Top 5 Players
  • 17.3. Key Players Landscape for Top 10 Market Players
    • 17.3.1. Salesforce, Inc.
      • 17.3.1.1. Company Details
      • 17.3.1.2. Key Management Personnel
      • 17.3.1.3. Key Products/Services Offered
      • 17.3.1.4. Key Financials (As Reported)
      • 17.3.1.5. Key Market Focus and Geographical Presence
      • 17.3.1.6. Recent Developments/Collaborations/Partnerships/Mergers and Acquisition
    • 17.3.2. NVIDIA Corporation
    • 17.3.3. Microsoft Corporation
    • 17.3.4. Meta Platforms, Inc.
    • 17.3.5. IBM Corporation
    • 17.3.6. Google LLC
    • 17.3.7. Baidu, Inc.
    • 17.3.8. Apple Inc.
    • 17.3.9. Amazon Web Services, Inc.
    • 17.3.10. Infinitus Systems, Inc.

Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.

18. Strategic Recommendations

19. About Us and Disclaimer