バンクキオスク市場 - 成長、傾向、予測

Bank Kiosk Market - Growth, Trends, COVID-19 Impact, and Forecasts (2021 - 2026)

出版日: | 発行: Mordor Intelligence Pvt Ltd | ページ情報: 英文 128 Pages | 納期: 2-3営業日

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バンクキオスク市場 - 成長、傾向、予測
出版日: 2021年01月01日
発行: Mordor Intelligence Pvt Ltd
ページ情報: 英文 128 Pages
納期: 2-3営業日
  • 全表示
  • 概要
  • 目次


当レポートでは、バンクキオスクの世界市場を調査し、市場の概要、タイプ、地域別の市場動向、市場規模の推移と予測、市場促進・阻害要因ならびに市場機会の分析、競合情勢、主要企業のプロファイルなど包括的な情報を提供しています 。


第1章 イントロダクション

  • 調査成果
  • 調査の前提条件
  • 調査範囲

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 市場のダイナミクス

  • 市場概要
  • 市場の成長要因と抑制要因の概要
  • 成長要因
  • 抑制要因
  • バリューチェーン分析
  • ファイブフォース分析
    • 消費者の交渉力
    • サプライヤーの交渉力
    • 新規参入の脅威
    • 代替製品の脅威
    • 業界内での競争

第5章 市場セグメンテーション

  • タイプ別
    • 単機能キオスク
    • 多機能キオスク
    • 仮想/ビデオテラーマシン
  • 提供別
    • ハードウェア
    • ソフトウェア
    • サービス
  • 配置別
    • 農村
    • セミアーバン
    • 都市
    • 大都市
  • 地域別
    • 北米
    • 欧州
    • アジア太平洋
    • その他

第6章 競合情勢

  • 企業プロファイル
    • NCR Corporation
    • Diebold Inc.
    • Glory Limited
    • KIOSK Information Systems
    • Nautilus Hyosung Corporation
    • GRG Banking
    • Korala Associates Limited (Kal Atm Software)
    • Hitachi-Omron Terminal Solutions Corp.
    • OKI Electric Industry Co. Ltd.
    • Cisco Systems Inc.
    • Shenzhen Yi of Computer Co. Ltd

第7章 投資分析

第8章 市場機会および将来動向

Product Code: 67180

The bank kiosk market was valued as USD 315 million at a CAGR of 27.54 % over the forecast period of 2021-2026. The bank kiosk market growth can be attributed to several factors such as the rising demand for self-service in several security-related applications in financial sectors, enhanced customer services offered by interactive kiosks, reduction in the overall operational costs, and increased adoption in various developing countries such as India, China, and Japan, among others.

  • With countries focusing on new innovations and expansions, that are being carried out by smart cities and digitization projects, the demand for the bank kiosk market will increase in the forecasted period.
  • One of the primary factors driving the demand for bank kiosk is the growing demand for self-service security applications. Moreover, the bank kiosk market is driven by factor including increasing government initiatives for the deployment of bank kiosks.
  • For instance, in March 2019, DBS plan to launch 100 kiosks and branches in India,in next 12-18 months.
  • Moreover, bank kiosk is one of the remote banking channels providing additional convenience to customers and save service costs to the bank. The use of bank kiosks saves the time spent by customers in the queues for the teller machines or during transferring cash and depositing funds.
  • However, the high initial cost for installation and the increasing use of mobile devices resulting in a significant reduction in the use of bank kiosks is hampering the market growth.

Key Market Trends

Multi Function Kiosk Expected to Grow at a High Rate during Forecasted Period

  • Multi-function kiosk in bank offers services such as cheque deposit facility with CTS interface, bill payment facility using a debit card and Net banking, browser-based Internet Banking, noncash/inquiry services including balance inquiry and mini statement, among others.
  • Multi-Function Kiosk helps in integrating different functionalities in a single platform helping various organizations to reduce their capital expenditure on investing in separate machines. Low capital expenditure in application development, equipment purchases, installation, and maintenance are major factors driving banks to adopt multi-function kiosks over single-function kiosks.
  • Further, the customer is preferring self-service solutions because it reduces their effort and time of performing banking transactions. According to a study by Source Technologies, self-service retail banking kiosks can offer significant improvements to physical branch locations.
  • For instance, usually, it takes customers 9 minutes to get an official check from a bank teller. But with self-service kiosks, the customer can get an official check in 40 seconds. Hence, customers can get their checks 13.5 times faster with a self-service kiosk.
  • Kiosk in the bank also offers employees to focus more on complex tasks and customer services reducing their time and effort on daily routine transactions which are expected to drive the demand of the bank kiosk market across the emerging economies.

Asia-Pacific to Have Fastest Growth Rate in Bank Kiosk Market

  • Asia-Pacific is expected to be the fastest-growing market during the forecasted period. The governments in the Asia-Pacific region are taking efforts to enhance the development of the Fintech industry and provide innovative banking solutions. The main aim behind the increased adoption of Fintech solutions is to attract international innovators in the market and take banking to the next level.
  • Further, the deployment of self- service kiosks is also increasing especially for the population which prefers banking through interactive kiosks to traditional banking. The market for self-service kiosks in the Asia-Pacific region is in the growth stage.
  • Moreover in emerging countries like India, major banks such as SBI, PNB, Bank of Baroda, among others are offering kiosk banking for the convenience of the customers.
  • For instance, Oxigen made a foray into the much needed financial inclusion sector with India's largest bank, State Bank of India(SBI) in 2011. Through this partnership, Oxigen delivers mainstream financial services to the bank-excluded masses of India using remote biometric-enabled technology for kiosk banking.

Competitive Landscape

The bank kiosk market is highly fragmented due to the players included across the value chain of the bank kiosk market include hardware vendors and software and solution vendors. The market also witnessed activities such as acquisitions, and partnerships & collaborations that paved the way for the expansion of business and customer base of market players. Some of the key players in the market include NCR Corporation,Diebold Inc., Glory Limited, KIOSK Information Systems, Nautilus Hyosung Corporation, GRG Banking, Korala Associates Limited (Kal Atm Software), Hitachi-Omron Terminal Solutions Corp., among others.

  • July 2019 - NCR Corporation, a technology leader for the financial industry, has acquired D3 Technology, Inc., a leading provider of online and mobile banking for the Large Financial Institution (LFI) market. Adding D3 expands NCR Digital Banking into new market segments, including U.S. large banks and over time, international banks.
  • June 2019 - Diebold Nixdorf, a global leader in driving connected commerce for the banking and retail industries, unveiled the DN Series, a family of self-service solutions designed to anticipate the needs of a progressively transforming industry. Leading banking brands, including Fifth Third Bank and BNL Gruppo BNP Paribas, are among the 18 financial institutions in 13 countries already piloting the DN Series.

Reasons to Purchase this report:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support



  • 1.1 Study Deliverables
  • 1.2 Study Assumptions
  • 1.3 Scope of the Study




  • 4.1 Market Overview
  • 4.2 Introduction to Market Drivers and Restraints
  • 4.3 Market Drivers
    • 4.3.1 Rising Demand for Self-Service in Several Security-Related Applications.
    • 4.3.2 Magnified Customer Services Offered by Interactive Kiosks
    • 4.3.3 Minimising Overall Operation Cost
  • 4.4 Market Restraints
    • 4.4.1 High Initial Cost of Installation
    • 4.4.2 Increasing Use of Mobile Devices Decreasing the Usage of Self-Service Banking Kiosks
  • 4.5 Industry Value Chain Analysis
  • 4.6 Industry Attractiveness - Porter's Five Force Analysis
    • 4.6.1 Bargaining Power of Buyers/Consumers
    • 4.6.2 Bargaining Power of Suppliers
    • 4.6.3 Threat of New Entrants
    • 4.6.4 Threat of Substitute Products
    • 4.6.5 Intensity of Competitive Rivalry


  • 5.1 By Type
    • 5.1.1 Single-Function Kiosk
    • 5.1.2 Multi-Function Kiosk
    • 5.1.3 Virtual/Video Teller Machine
  • 5.2 By Offering
    • 5.2.1 Hardware
    • 5.2.2 Software
    • 5.2.3 Services
  • 5.3 By Distribution
    • 5.3.1 Rural
    • 5.3.2 Semi-Urban
    • 5.3.3 Urban
    • 5.3.4 Metropolitan
  • 5.4 Geography
    • 5.4.1 North America
      • United States
      • Canada
    • 5.4.2 Europe
      • United Kingdom
      • Germany
      • France
      • Rest of Europe
    • 5.4.3 Asia - Pacific
      • India
      • China
      • Japan
      • South Korea
      • Rest of Asia-Pacific
    • 5.4.4 Rest of the World


  • 6.1 Company Profiles
    • 6.1.1 NCR Corporation
    • 6.1.2 Diebold Inc.
    • 6.1.3 Glory Limited
    • 6.1.4 KIOSK Information Systems
    • 6.1.5 Nautilus Hyosung Corporation
    • 6.1.6 GRG Banking
    • 6.1.7 Korala Associates Limited (Kal Atm Software)
    • 6.1.8 Hitachi-Omron Terminal Solutions Corp.
    • 6.1.9 OKI Electric Industry Co. Ltd.
    • 6.1.10 Cisco Systems Inc.
    • 6.1.11 Shenzhen Yi of Computer Co. Ltd