ヘルスインテリジェントバーチャルアシスタントの世界市場規模、シェア、産業動向分析レポート：製品別、技術別、エンドユーザー別、地域別展望と予測、2023年～2030年

ヘルスインテリジェントバーチャルアシスタント市場規模は2030年までに22億米ドルに達すると予測され、予測期間中のCAGRは23.3%の市場成長率で上昇します。

さらに、社会的距離の必要性と対面診療のリスクから、パンデミック時には遠隔医療サービスの需要が急増しました。医療IVAは、遠隔診療を可能にし、予約を容易にし、患者の問い合わせに対応する上で極めて重要でした。このような遠隔医療サービスの急増により、遠隔医療プラットフォームに不可欠なIVAの需要が高まりました。健康IVAは、増加する予約の管理、請求に関する問い合わせ、保険関連の業務を支援し、管理スタッフを他の重要な責務に集中させることができました。そのため、COVID-19の大流行は遠隔医療の採用を加速させ、AIを搭載したヘルスケア・アシスタントの役割を強化し、この分野におけるイノベーションの限界を押し広げました。

しかし、米国のHIPAAに代表されるヘルスケアデータ規制は、患者データの保護と機密保持に厳しい要件を課しています。これらの規制へのコンプライアンスを確保することは、複雑でリソースを要するプロセスです。IVAの開発規模が小さい、または最近開発されたばかりのIVA開発企業にとっては、法規制の遵守を維持することの難しさと費用が参入障壁となる可能性があります。さらに、患者やヘルスケア専門家は、IVAがデータを安全に取り扱い、規制を遵守することを信頼しなければなりません。データ漏洩やプライバシー侵害に関する懸念はこの信頼を損ない、IVAの利用や導入に消極的になる可能性があります。これらすべての要因が、今後数年間の市場成長の妨げになると予想されます。

製品別展望

製品別に見ると、市場はチャットボットとスマートスピーカーに二分されます。チャットボットセグメントは、2022年の市場で最大の収益シェアを占めました。チャットボットは、患者に24時間サポートを提供し、質問に答えることができ、これは、人々がいつでも質問や懸念を持つ可能性があるヘルスケアにおいて特に価値があります。チャットボットは患者に関わり、予定を思い出させ、服薬リマインダーを提供し、慢性疾患の管理サポートを提供することができます。これらの要因は、このセグメントの需要を押し上げると予想されます。

技術展望

技術ベースで、市場は自動音声認識、テキスト音声、テキストベースに分けられます。2022年には、自動音声認識分野が市場で大きな収益シェアを占める。市場における自動音声認識（ASR）技術の需要の増加は、いくつかの要因に起因します。ASR技術により、ユーザーは自然な音声でバーチャルアシスタントと対話できるようになり、ユーザーエクスペリエンスがより直感的でユーザーフレンドリーになります。

エンドユーザーの展望

エンドユーザーに基づき、市場は支払者、プロバイダー、その他に区分されます。2022年には、支払者セグメントが市場で最大の大きな収益シェアを占めました。保険会社や政府機関のようなヘルスケア支払者は、請求処理、会員管理、請求など多くの管理業務を処理しています。バーチャルアシスタントは、これらのプロセスを合理化し、管理コストを削減し、全体的な効率を向上させることができます。ヘルスケアの支払者は、常にコスト管理のプレッシャーにさらされています。

地域別展望

地域別に見ると、市場は北米、欧州、アジア太平洋、LAMEAに区分されます。北米セグメントは、2022年の市場で最も高い売上シェアを獲得しました。北米のヘルスケア産業は、業務の合理化、患者ケアの強化、全体的な効率向上のために、ヘルスインテリジェントバーチャルアシスタントなどの技術を積極的に取り入れています。北米のヘルスケア業界は規制が厳しく、政策が新技術の採用を後押しすることが多いです。規制機関は、インテリジェント・バーチャル・アシスタントを含むデジタルヘルス・ソリューションを支援し、その成長を促しています。その結果、将来的には北米セグメントの需要が高まると思われます。

目次

第1章 市場範囲と調査手法

• 市場の定義
• 目的
• 市場範囲
• セグメンテーション
• 調査手法

第2章 市場の概要

• 主なハイライト

第3章 市場概要

• イントロダクション
  • 概要
    • 市場構成とシナリオ
• 市場に影響を与える主な要因
  • 市場促進要因
  • 市場抑制要因
• ポーターのファイブフォース分析

第4章 ヘルスインテリジェントバーチャルアシスタント市場に導入された戦略

第5章 世界ヘルスインテリジェントバーチャルアシスタント市場：製品別

• 世界のチャットボット市場：地域別
• 世界のスマートスピーカー市場：地域別

第6章 世界ヘルスインテリジェントバーチャルアシスタント市場：技術別

• 世界のテキスト読み上げ市場：地域別
• 世界のテキストベース市場：地域別
• 世界の自動音声（Speech）認識市場：地域別

第7章 世界ヘルスインテリジェントバーチャルアシスタント市場：エンドユーザー別

• 世界の支払者市場：地域別
• 世界のプロバイダー市場：地域別
• 世界のその他の市場：地域別

第8章 世界ヘルスインテリジェントバーチャルアシスタント市場：地域別

• 北米
  • 北米の市場：国別
    • 米国
    • カナダ
    • メキシコ
    • その他北米地域
• 欧州
  • 欧州の市場：国別
    • ドイツ
    • 英国
    • フランス
    • ロシア
    • スペイン
    • イタリア
    • その他欧州地域
• アジア太平洋
  • アジア太平洋の市場：国別
    • 中国
    • 日本
    • インド
    • 韓国
    • シンガポール
    • マレーシア
    • その他アジア太平洋地域
• ラテンアメリカ・中東・アフリカ
  • ラテンアメリカ・中東・アフリカの市場：国別
    • ブラジル
    • アルゼンチン
    • アラブ首長国連邦
    • サウジアラビア
    • 南アフリカ
    • ナイジェリア
    • その他ラテンアメリカ・中東・アフリカ地域

第9章 企業プロファイル

• eGain Corporation
• Microsoft Corporation
• MedRespond
• Next IT Solutions, Inc
• True Image Interactive, Inc
• Virgin Pulse, Inc
• Verint Systems, Inc
• Babylon Holdings Limited
• Amazoncom, Inc.
• Sensely, Inc

第10章 市場の成功必須条件

LIST OF TABLES

• TABLE 1 Global Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 2 Global Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 3 Global Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 4 Global Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 5 Global Chatbot Market by Region, 2019 - 2022, USD Million
• TABLE 6 Global Chatbot Market by Region, 2023 - 2030, USD Million
• TABLE 7 Global Smart Speakers Market by Region, 2019 - 2022, USD Million
• TABLE 8 Global Smart Speakers Market by Region, 2023 - 2030, USD Million
• TABLE 9 Global Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 10 Global Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 11 Global Text to Speech Market by Region, 2019 - 2022, USD Million
• TABLE 12 Global Text to Speech Market by Region, 2023 - 2030, USD Million
• TABLE 13 Global Text Based Market by Region, 2019 - 2022, USD Million
• TABLE 14 Global Text Based Market by Region, 2023 - 2030, USD Million
• TABLE 15 Global Automatic Speech Recognition Market by Region, 2019 - 2022, USD Million
• TABLE 16 Global Automatic Speech Recognition Market by Region, 2023 - 2030, USD Million
• TABLE 17 Global Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 18 Global Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 19 Global Payer Market by Region, 2019 - 2022, USD Million
• TABLE 20 Global Payer Market by Region, 2023 - 2030, USD Million
• TABLE 21 Global Providers Market by Region, 2019 - 2022, USD Million
• TABLE 22 Global Providers Market by Region, 2023 - 2030, USD Million
• TABLE 23 Global Others Market by Region, 2019 - 2022, USD Million
• TABLE 24 Global Others Market by Region, 2023 - 2030, USD Million
• TABLE 25 Global Health Intelligent Virtual Assistant Market by Region, 2019 - 2022, USD Million
• TABLE 26 Global Health Intelligent Virtual Assistant Market by Region, 2023 - 2030, USD Million
• TABLE 27 North America Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 28 North America Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 29 North America Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 30 North America Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 31 North America Chatbot Market by Country, 2019 - 2022, USD Million
• TABLE 32 North America Chatbot Market by Country, 2023 - 2030, USD Million
• TABLE 33 North America Smart Speakers Market by Country, 2019 - 2022, USD Million
• TABLE 34 North America Smart Speakers Market by Country, 2023 - 2030, USD Million
• TABLE 35 North America Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 36 North America Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 37 North America Text to Speech Market by Country, 2019 - 2022, USD Million
• TABLE 38 North America Text to Speech Market by Country, 2023 - 2030, USD Million
• TABLE 39 North America Text Based Market by Country, 2019 - 2022, USD Million
• TABLE 40 North America Text Based Market by Country, 2023 - 2030, USD Million
• TABLE 41 North America Automatic Speech Recognition Market by Country, 2019 - 2022, USD Million
• TABLE 42 North America Automatic Speech Recognition Market by Country, 2023 - 2030, USD Million
• TABLE 43 North America Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 44 North America Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 45 North America Payer Market by Country, 2019 - 2022, USD Million
• TABLE 46 North America Payer Market by Country, 2023 - 2030, USD Million
• TABLE 47 North America Providers Market by Country, 2019 - 2022, USD Million
• TABLE 48 North America Providers Market by Country, 2023 - 2030, USD Million
• TABLE 49 North America Others Market by Country, 2019 - 2022, USD Million
• TABLE 50 North America Others Market by Country, 2023 - 2030, USD Million
• TABLE 51 North America Health Intelligent Virtual Assistant Market by Country, 2019 - 2022, USD Million
• TABLE 52 North America Health Intelligent Virtual Assistant Market by Country, 2023 - 2030, USD Million
• TABLE 53 US Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 54 US Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 55 US Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 56 US Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 57 US Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 58 US Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 59 US Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 60 US Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 61 Canada Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 62 Canada Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 63 Canada Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 64 Canada Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 65 Canada Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 66 Canada Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 67 Canada Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 68 Canada Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 69 Mexico Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 70 Mexico Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 71 Mexico Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 72 Mexico Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 73 Mexico Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 74 Mexico Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 75 Mexico Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 76 Mexico Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 77 Rest of North America Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 78 Rest of North America Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 79 Rest of North America Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 80 Rest of North America Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 81 Rest of North America Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 82 Rest of North America Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 83 Rest of North America Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 84 Rest of North America Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 85 Europe Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 86 Europe Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 87 Europe Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 88 Europe Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 89 Europe Chatbot Market by Country, 2019 - 2022, USD Million
• TABLE 90 Europe Chatbot Market by Country, 2023 - 2030, USD Million
• TABLE 91 Europe Smart Speakers Market by Country, 2019 - 2022, USD Million
• TABLE 92 Europe Smart Speakers Market by Country, 2023 - 2030, USD Million
• TABLE 93 Europe Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 94 Europe Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 95 Europe Text to Speech Market by Country, 2019 - 2022, USD Million
• TABLE 96 Europe Text to Speech Market by Country, 2023 - 2030, USD Million
• TABLE 97 Europe Text Based Market by Country, 2019 - 2022, USD Million
• TABLE 98 Europe Text Based Market by Country, 2023 - 2030, USD Million
• TABLE 99 Europe Automatic Speech Recognition Market by Country, 2019 - 2022, USD Million
• TABLE 100 Europe Automatic Speech Recognition Market by Country, 2023 - 2030, USD Million
• TABLE 101 Europe Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 102 Europe Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 103 Europe Payer Market by Country, 2019 - 2022, USD Million
• TABLE 104 Europe Payer Market by Country, 2023 - 2030, USD Million
• TABLE 105 Europe Providers Market by Country, 2019 - 2022, USD Million
• TABLE 106 Europe Providers Market by Country, 2023 - 2030, USD Million
• TABLE 107 Europe Others Market by Country, 2019 - 2022, USD Million
• TABLE 108 Europe Others Market by Country, 2023 - 2030, USD Million
• TABLE 109 Europe Health Intelligent Virtual Assistant Market by Country, 2019 - 2022, USD Million
• TABLE 110 Europe Health Intelligent Virtual Assistant Market by Country, 2023 - 2030, USD Million
• TABLE 111 Germany Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 112 Germany Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 113 Germany Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 114 Germany Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 115 Germany Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 116 Germany Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 117 Germany Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 118 Germany Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 119 UK Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 120 UK Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 121 UK Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 122 UK Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 123 UK Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 124 UK Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 125 UK Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 126 UK Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 127 France Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 128 France Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 129 France Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 130 France Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 131 France Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 132 France Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 133 France Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 134 France Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 135 Russia Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 136 Russia Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 137 Russia Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 138 Russia Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 139 Russia Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 140 Russia Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 141 Russia Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 142 Russia Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 143 Spain Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 144 Spain Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 145 Spain Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 146 Spain Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 147 Spain Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 148 Spain Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 149 Spain Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 150 Spain Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 151 Italy Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 152 Italy Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 153 Italy Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 154 Italy Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 155 Italy Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 156 Italy Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 157 Italy Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 158 Italy Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 159 Rest of Europe Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 160 Rest of Europe Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 161 Rest of Europe Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 162 Rest of Europe Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 163 Rest of Europe Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 164 Rest of Europe Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 165 Rest of Europe Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 166 Rest of Europe Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 167 Asia Pacific Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 168 Asia Pacific Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 169 Asia Pacific Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 170 Asia Pacific Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 171 Asia Pacific Chatbot Market by Country, 2019 - 2022, USD Million
• TABLE 172 Asia Pacific Chatbot Market by Country, 2023 - 2030, USD Million
• TABLE 173 Asia Pacific Smart Speakers Market by Country, 2019 - 2022, USD Million
• TABLE 174 Asia Pacific Smart Speakers Market by Country, 2023 - 2030, USD Million
• TABLE 175 Asia Pacific Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 176 Asia Pacific Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 177 Asia Pacific Text to Speech Market by Country, 2019 - 2022, USD Million
• TABLE 178 Asia Pacific Text to Speech Market by Country, 2023 - 2030, USD Million
• TABLE 179 Asia Pacific Text Based Market by Country, 2019 - 2022, USD Million
• TABLE 180 Asia Pacific Text Based Market by Country, 2023 - 2030, USD Million
• TABLE 181 Asia Pacific Automatic Speech Recognition Market by Country, 2019 - 2022, USD Million
• TABLE 182 Asia Pacific Automatic Speech Recognition Market by Country, 2023 - 2030, USD Million
• TABLE 183 Asia Pacific Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 184 Asia Pacific Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 185 Asia Pacific Payer Market by Country, 2019 - 2022, USD Million
• TABLE 186 Asia Pacific Payer Market by Country, 2023 - 2030, USD Million
• TABLE 187 Asia Pacific Providers Market by Country, 2019 - 2022, USD Million
• TABLE 188 Asia Pacific Providers Market by Country, 2023 - 2030, USD Million
• TABLE 189 Asia Pacific Others Market by Country, 2019 - 2022, USD Million
• TABLE 190 Asia Pacific Others Market by Country, 2023 - 2030, USD Million
• TABLE 191 Asia Pacific Health Intelligent Virtual Assistant Market by Country, 2019 - 2022, USD Million
• TABLE 192 Asia Pacific Health Intelligent Virtual Assistant Market by Country, 2023 - 2030, USD Million
• TABLE 193 China Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 194 China Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 195 China Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 196 China Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 197 China Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 198 China Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 199 China Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 200 China Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 201 Japan Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 202 Japan Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 203 Japan Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 204 Japan Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 205 Japan Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 206 Japan Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 207 Japan Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 208 Japan Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 209 India Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 210 India Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 211 India Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 212 India Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 213 India Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 214 India Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 215 India Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 216 India Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 217 South Korea Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 218 South Korea Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 219 South Korea Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 220 South Korea Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 221 South Korea Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 222 South Korea Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 223 South Korea Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 224 South Korea Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 225 Singapore Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 226 Singapore Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 227 Singapore Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 228 Singapore Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 229 Singapore Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 230 Singapore Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 231 Singapore Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 232 Singapore Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 233 Malaysia Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 234 Malaysia Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 235 Malaysia Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 236 Malaysia Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 237 Malaysia Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 238 Malaysia Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 239 Malaysia Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 240 Malaysia Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 241 Rest of Asia Pacific Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 242 Rest of Asia Pacific Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 243 Rest of Asia Pacific Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 244 Rest of Asia Pacific Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 245 Rest of Asia Pacific Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 246 Rest of Asia Pacific Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 247 Rest of Asia Pacific Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 248 Rest of Asia Pacific Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 249 LAMEA Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 250 LAMEA Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 251 LAMEA Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 252 LAMEA Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 253 LAMEA Chatbot Market by Country, 2019 - 2022, USD Million
• TABLE 254 LAMEA Chatbot Market by Country, 2023 - 2030, USD Million
• TABLE 255 LAMEA Smart Speakers Market by Country, 2019 - 2022, USD Million
• TABLE 256 LAMEA Smart Speakers Market by Country, 2023 - 2030, USD Million
• TABLE 257 LAMEA Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 258 LAMEA Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 259 LAMEA Text to Speech Market by Country, 2019 - 2022, USD Million
• TABLE 260 LAMEA Text to Speech Market by Country, 2023 - 2030, USD Million
• TABLE 261 LAMEA Text Based Market by Country, 2019 - 2022, USD Million
• TABLE 262 LAMEA Text Based Market by Country, 2023 - 2030, USD Million
• TABLE 263 LAMEA Automatic Speech Recognition Market by Country, 2019 - 2022, USD Million
• TABLE 264 LAMEA Automatic Speech Recognition Market by Country, 2023 - 2030, USD Million
• TABLE 265 LAMEA Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 266 LAMEA Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 267 LAMEA Payer Market by Country, 2019 - 2022, USD Million
• TABLE 268 LAMEA Payer Market by Country, 2023 - 2030, USD Million
• TABLE 269 LAMEA Providers Market by Country, 2019 - 2022, USD Million
• TABLE 270 LAMEA Providers Market by Country, 2023 - 2030, USD Million
• TABLE 271 LAMEA Others Market by Country, 2019 - 2022, USD Million
• TABLE 272 LAMEA Others Market by Country, 2023 - 2030, USD Million
• TABLE 273 LAMEA Health Intelligent Virtual Assistant Market by Country, 2019 - 2022, USD Million
• TABLE 274 LAMEA Health Intelligent Virtual Assistant Market by Country, 2023 - 2030, USD Million
• TABLE 275 Brazil Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 276 Brazil Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 277 Brazil Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 278 Brazil Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 279 Brazil Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 280 Brazil Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 281 Brazil Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 282 Brazil Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 283 Argentina Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 284 Argentina Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 285 Argentina Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 286 Argentina Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 287 Argentina Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 288 Argentina Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 289 Argentina Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 290 Argentina Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 291 UAE Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 292 UAE Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 293 UAE Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 294 UAE Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 295 UAE Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 296 UAE Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 297 UAE Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 298 UAE Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 299 Saudi Arabia Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 300 Saudi Arabia Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 301 Saudi Arabia Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 302 Saudi Arabia Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 303 Saudi Arabia Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 304 Saudi Arabia Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 305 Saudi Arabia Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 306 Saudi Arabia Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 307 South Africa Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 308 South Africa Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 309 South Africa Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 310 South Africa Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 311 South Africa Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 312 South Africa Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 313 South Africa Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 314 South Africa Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 315 Nigeria Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 316 Nigeria Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 317 Nigeria Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 318 Nigeria Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 319 Nigeria Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 320 Nigeria Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 321 Nigeria Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 322 Nigeria Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 323 Rest of LAMEA Health Intelligent Virtual Assistant Market, 2019 - 2022, USD Million
• TABLE 324 Rest of LAMEA Health Intelligent Virtual Assistant Market, 2023 - 2030, USD Million
• TABLE 325 Rest of LAMEA Health Intelligent Virtual Assistant Market by Product, 2019 - 2022, USD Million
• TABLE 326 Rest of LAMEA Health Intelligent Virtual Assistant Market by Product, 2023 - 2030, USD Million
• TABLE 327 Rest of LAMEA Health Intelligent Virtual Assistant Market by Technology, 2019 - 2022, USD Million
• TABLE 328 Rest of LAMEA Health Intelligent Virtual Assistant Market by Technology, 2023 - 2030, USD Million
• TABLE 329 Rest of LAMEA Health Intelligent Virtual Assistant Market by End-user, 2019 - 2022, USD Million
• TABLE 330 Rest of LAMEA Health Intelligent Virtual Assistant Market by End-user, 2023 - 2030, USD Million
• TABLE 331 Key Information - eGain Corporation
• TABLE 332 Key Information - Microsoft Corporation
• TABLE 333 Key Information - MedRespond
• TABLE 334 Key Information - Next IT Solutions Inc.
• TABLE 335 Key Information - True Image Interactive, Inc.
• TABLE 336 Key Information - Virgin Pulse, Inc.
• TABLE 337 Key information -Verint Systems, Inc.
• TABLE 338 Key Information - Babylon Holdings Limited
• TABLE 339 Key Information - Amazon.com, Inc.
• TABLE 340 Key Information - Sensely, Inc.

The Global Health Intelligent Virtual Assistant Market size is expected to reach $2.2 billion by 2030, rising at a market growth of 23.3% CAGR during the forecast period.

Health virtual assistants provide patients with information, schedule appointments, and answer basic healthcare-related queries, improving patient satisfaction. Therefore, the provider segment would capture around 30% share in the market by 2030. As healthcare providers experience the tangible benefits of IVAs in enhanced efficiency and productivity, they are more likely to adopt these systems. The more organizations that embrace IVAs, the larger the market becomes. By automating routine administrative tasks, healthcare staff can dedicate more time and attention to complex patient care, diagnostics, and treatment. This results in improved patient outcomes and experiences, making IVAs a valuable tool for healthcare facilities. Some of the factors impacting the market are increasing adoption of IVAs due to higher cost of healthcare services, growing adoption of wearable devices and privacy and security concerns associated with the adoption of health IVAs.

IVAs help healthcare organizations reduce costs by automating administrative tasks like appointment scheduling, billing inquiries, and insurance verification. By doing so, healthcare facilities can allocate their human resources more efficiently and avoid the expenses associated with human staff for routine administrative work. Health IVAs streamline administrative processes and data management, improving operational efficiency. Health IVAs enhance the patient experience by providing prompt responses, offering personalized information, and assisting with remote monitoring. These factors will propel the future demand for health intelligent virtual assistants. Furthermore, wearables, such as fitness trackers and smartwatches, have become instrumental in transforming the healthcare landscape. These devices collect a wealth of health data, including heart rate, sleep patterns, physical activity, and more. Moreover, the adoption of wearable devices augments the personalization of healthcare. Health virtual assistants can tailor their recommendations and support based on the data received from wearables. For instance, if a user's wearable records a decrease in physical activity, the virtual assistant can suggest exercise routines or send reminders to stay active. Thus, these factors are expected to propel the expansion of the market.

Additionally, with the need for social distancing and the risk of in-person visits, the demand for telehealth services skyrocketed during the pandemic. Health IVAs were crucial in enabling remote consultations, facilitating appointments, and addressing patient queries. This surge in telehealth services led to a heightened demand for IVAs as an integral part of telehealth platformsHealth IVAs assisted in managing increased appointment bookings, billing inquiries, and insurance-related tasks, freeing up administrative staff to focus on other critical responsibilities. Therefore, the COVID-19 pandemic accelerated the adoption of telehealth, enhanced the role of AI-powered healthcare assistants, and pushed the boundaries of innovation in the field.

However, Healthcare data regulations, such as HIPAA in the United States, impose strict requirements for the protection and confidentiality of patient data. Ensuring compliance with these regulations is a complex and resource-intensive process. For smaller or more recent IVA developers, the difficulty and expense of maintaining regulatory compliance may be a barrier to entrance. This can limit competition in the market, potentially leading to reduced innovation and higher costs for healthcare organizations seeking IVA solutions.Furthermore, patients and healthcare professionals must trust that IVAs will handle their data securely and comply with regulations. Concerns about data breaches or privacy violations can erode this trust, leading to reluctance to use or adopt IVAs. All these factors are expected to hamper the growth of the market in the upcoming years.

Product Outlook

Based on product, the market is bifurcated into chatbot and smart speakers. The chatbot segment held the largest revenue share in the market in 2022. Chatbots can provide round-the-clock support to patients and answer their queries, which is particularly valuable in healthcare, where people may have questions or concerns at any time. Chatbots can engage with patients, remind them of appointments, provide medication reminders, and offer support for managing chronic conditions. These factors are expected to boost the demand in the segment.

Technology Outlook

On the basis of technology, the market is divided automatic speech recognition, text to speech, and text based. In 2022, the automatic speech segment witnessed a substantial revenue share in the market. The rise in demand for automatic speech recognition (ASR) technology in the market can be attributed to several factors. ASR technology allows users to interact with virtual assistants through natural speech, making the user experience more intuitive and user-friendly.

End-user Outlook

Based on end-user, the market is segmented into payer, providers, and others. In 2022, the payer segment held the largest a significant revenue share in the market. Healthcare payers like insurance companies and government agencies handle many administrative tasks, including claims processing, member management, and billing. Intelligent virtual assistants can streamline these processes, reducing administrative costs and improving overall efficiency. Healthcare payers are under constant pressure to control costs.

Regional Outlook

By region, the market is segmented into North America, Europe, Asia Pacific, and LAMEA. The North America segment procured the highest revenue share in the market in 2022. The healthcare industry in North America has been actively embracing technology, including health intelligent virtual assistants, to streamline operations, enhance patient care, and improve overall efficiency. The healthcare industry in North America is heavily regulated, and policies often drive the adoption of new technologies. Regulatory bodies have supported digital health solutions, including intelligent virtual assistants, encouraging their growth. As a result, in the future, there will be more demand in the North America segment.

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include eGain Corporation, Microsoft Corporation, MedRespond, Next IT Solutions Inc., True Image Interactive, Inc., Virgin Pulse, Inc., Verint Systems, Inc., Babylon Holdings Limited, Amazon.com, Inc., and Sensely, Inc.

Strategies deployed in Health Intelligent Virtual Assistant Market

Aug-2023: Virgin Pulse, Inc. formed a partnership with Cigna Group, an American multinational healthcare and insurance company. Through this partnership, myCigna was launched. myCigna is an AI-powered platform that assists customers to track daily metrics, set personal health goals, and receive feedback and necessary guidance based on their performance.

Jul-2023: Amazon Web Services, Inc., a subsidiary of Amazon.com, released AWS HealthScribe, a HIPAA-eligible service. AWS HealthScribe helps save time for physicians by using generative AI and speech recognition and generating clinical notes. The new product uses a single API to find out key details, creating transcripts and summaries that are ready to be inserted into an electronic health record (EHR) system.

May-2023: Microsoft Corporation collaborated with Builder.ai, an AI-powered next-generation composable software development platform. Through this collaboration, the two companies developed AI-powered solutions that allow businesses to develop applications and become digitally native without the need for technical knowledge.

Apr-2023: Microsoft Corporation expanded its collaboration with Epic Games, Inc., an American video game and software developer. Through this collaboration, the Azure OpenAI Service was combined with Epic's industry-leading electronic health record (EHR) software to incorporate generative AI into healthcare. Additionally, the collaboration enhanced productivity, patient care, and the global healthcare system.

Apr-2023: Amazon Web Services, Inc., a subsidiary of Amazon.com, teamed up with 3M Health Information Systems (HIS), a company offering health information management software. Through this collaboration, 3M applied machine learning (ML) and generative AI services from AWS to strengthen its virtual assistant solutions and clinical documentation.

Mar-2023: Nuance Communications, Inc., a subsidiary of Microsoft Corporation, launched Dragon Ambient Experience (DAX) Express, an application powered by artificial intelligence that is used by healthcare workers for taking notes. DAX Express decreases the administrative burden of healthcare workers by regenerating a draft of their clinical notes automatically and immediately after the visit of the patient. Additionally, the incorporation of ambient AI into the new product helps in getting insights from unstructured data.

Jan-2023: Microsoft Corporation partnered with OpenAI, the company that developed ChatGPT. Through this partnership, Microsoft enhanced its AI innovations.

Oct-2022: Microsoft Corporation collaborated with Haleon plc, a British multinational consumer healthcare company. Through this collaboration, the Microsoft Seeing AI app was introduced. The new product makes it easier for people with blindness and low literacy to read product labels by providing detailed labeling information.

Apr-2022: Sensely, Inc. partnered with Keralty S.A.S., a multinational health organization, and Sanitas USA, Inc., a leading primary healthcare provider. Through this partnership, the white-labelled technology of Sensely was combined with the mySanitas app of Sanitas.

Mar-2022: Sensely, Inc. unveiled NextStep, a management engine that serves the needs of both payers and providers. NextStep offers the organizations the opportunity to link the outcomes with a list of suitable venues that meet the requirements of the enterprise.

Oct-2021: Babylon Holdings Limited collaborated with Microsoft Corporation, a leading developer of personal-computer software systems and applications. Through this collaboration, Babylon utilized the AI and machine learning technologies of Microsoft to induce preventative healthcare. Additionally, the collaboration improved patient outcomes, consumer experiences, and decreased costs.

Jun-2021: Babylon Holdings Limited formed a merger with Alkuri Global Acquisition Corp., a special-purpose acquisition company. Through this merger, Babylon improved the services it extended to both its existing and new customers.

Oct-2019: Microsoft Corporation partnered with Humana, Inc., an American health insurance company. Through this partnership, Azure AI and Microsoft 365 were amalgamated with FHIR to develop intelligent automation and predictive solutions to improve the care extended to its members. Additionally, care teams were provided with real-time access to information through a cloud platform.

Scope of the Study

Market Segments covered in the Report:

By Product

• Chatbot
• Smart Speakers

By Technology

• Text to Speech
• Text Based
• Automatic Speech Recognition

By End-user

• Payer
• Providers
• Others

By Geography

• North America
  • US
  • Canada
  • Mexico
  • Rest of North America
• Europe
  • Germany
  • UK
  • France
  • Russia
  • Spain
  • Italy
  • Rest of Europe
• Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Singapore
  • Malaysia
  • Rest of Asia Pacific
• LAMEA
  • Brazil
  • Argentina
  • UAE
  • Saudi Arabia
  • South Africa
  • Nigeria
  • Rest of LAMEA

Companies Profiled

• eGain Corporation
• Microsoft Corporation
• MedRespond
• Next IT Solutions Inc.
• True Image Interactive, Inc.
• Virgin Pulse, Inc.
• Verint Systems, Inc.
• Babylon Holdings Limited
• Amazon.com, Inc.
• Sensely, Inc.

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Table of Contents

Chapter 1. Market Scope & Methodology

• 1.1 Market Definition
• 1.2 Objectives
• 1.3 Market Scope
• 1.4 Segmentation
  • 1.4.1 Global Health Intelligent Virtual Assistant Market, by Product
  • 1.4.2 Global Health Intelligent Virtual Assistant Market, by Technology
  • 1.4.3 Global Health Intelligent Virtual Assistant Market, by End-user
  • 1.4.4 Global Health Intelligent Virtual Assistant Market, by Geography
• 1.5 Methodology for the research

Chapter 2. Market at a Glance

• 2.1 Key Highlights

Chapter 3. Market Overview

• 3.1 Introduction
  • 3.1.1 Overview
    • 3.1.1.1 Market Composition and Scenario
• 3.2 Key Factors Impacting the Market
  • 3.2.1 Market Drivers
  • 3.2.2 Market Restraints
• 3.3 Porter's Five Forces Analysis

Chapter 4. Strategies deployed in Health Intelligent Virtual Assistant Market

Chapter 5. Global Health Intelligent Virtual Assistant Market by Product

• 5.1 Global Chatbot Market by Region
• 5.2 Global Smart Speakers Market by Region

Chapter 6. Global Health Intelligent Virtual Assistant Market by Technology

• 6.1 Global Text to Speech Market by Region
• 6.2 Global Text Based Market by Region
• 6.3 Global Automatic Speech Recognition Market by Region

Chapter 7. Global Health Intelligent Virtual Assistant Market by End-user

• 7.1 Global Payer Market by Region
• 7.2 Global Providers Market by Region
• 7.3 Global Others Market by Region

Chapter 8. Global Health Intelligent Virtual Assistant Market by Region

• 8.1 North America Health Intelligent Virtual Assistant Market
  • 8.1.1 North America Health Intelligent Virtual Assistant Market by Product
    • 8.1.1.1 North America Chatbot Market by Country
    • 8.1.1.2 North America Smart Speakers Market by Country
  • 8.1.2 North America Health Intelligent Virtual Assistant Market by Technology
    • 8.1.2.1 North America Text to Speech Market by Country
    • 8.1.2.2 North America Text Based Market by Country
    • 8.1.2.3 North America Automatic Speech Recognition Market by Country
  • 8.1.3 North America Health Intelligent Virtual Assistant Market by End-user
    • 8.1.3.1 North America Payer Market by Country
    • 8.1.3.2 North America Providers Market by Country
    • 8.1.3.3 North America Others Market by Country
  • 8.1.4 North America Health Intelligent Virtual Assistant Market by Country
    • 8.1.4.1 US Health Intelligent Virtual Assistant Market
      • 8.1.4.1.1 US Health Intelligent Virtual Assistant Market by Product
      • 8.1.4.1.2 US Health Intelligent Virtual Assistant Market by Technology
      • 8.1.4.1.3 US Health Intelligent Virtual Assistant Market by End-user
    • 8.1.4.2 Canada Health Intelligent Virtual Assistant Market
      • 8.1.4.2.1 Canada Health Intelligent Virtual Assistant Market by Product
      • 8.1.4.2.2 Canada Health Intelligent Virtual Assistant Market by Technology
      • 8.1.4.2.3 Canada Health Intelligent Virtual Assistant Market by End-user
    • 8.1.4.3 Mexico Health Intelligent Virtual Assistant Market
      • 8.1.4.3.1 Mexico Health Intelligent Virtual Assistant Market by Product
      • 8.1.4.3.2 Mexico Health Intelligent Virtual Assistant Market by Technology
      • 8.1.4.3.3 Mexico Health Intelligent Virtual Assistant Market by End-user
    • 8.1.4.4 Rest of North America Health Intelligent Virtual Assistant Market
      • 8.1.4.4.1 Rest of North America Health Intelligent Virtual Assistant Market by Product
      • 8.1.4.4.2 Rest of North America Health Intelligent Virtual Assistant Market by Technology
      • 8.1.4.4.3 Rest of North America Health Intelligent Virtual Assistant Market by End-user
• 8.2 Europe Health Intelligent Virtual Assistant Market
  • 8.2.1 Europe Health Intelligent Virtual Assistant Market by Product
    • 8.2.1.1 Europe Chatbot Market by Country
    • 8.2.1.2 Europe Smart Speakers Market by Country
  • 8.2.2 Europe Health Intelligent Virtual Assistant Market by Technology
    • 8.2.2.1 Europe Text to Speech Market by Country
    • 8.2.2.2 Europe Text Based Market by Country
    • 8.2.2.3 Europe Automatic Speech Recognition Market by Country
  • 8.2.3 Europe Health Intelligent Virtual Assistant Market by End-user
    • 8.2.3.1 Europe Payer Market by Country
    • 8.2.3.2 Europe Providers Market by Country
    • 8.2.3.3 Europe Others Market by Country
  • 8.2.4 Europe Health Intelligent Virtual Assistant Market by Country
    • 8.2.4.1 Germany Health Intelligent Virtual Assistant Market
      • 8.2.4.1.1 Germany Health Intelligent Virtual Assistant Market by Product
      • 8.2.4.1.2 Germany Health Intelligent Virtual Assistant Market by Technology
      • 8.2.4.1.3 Germany Health Intelligent Virtual Assistant Market by End-user
    • 8.2.4.2 UK Health Intelligent Virtual Assistant Market
      • 8.2.4.2.1 UK Health Intelligent Virtual Assistant Market by Product
      • 8.2.4.2.2 UK Health Intelligent Virtual Assistant Market by Technology
      • 8.2.4.2.3 UK Health Intelligent Virtual Assistant Market by End-user
    • 8.2.4.3 France Health Intelligent Virtual Assistant Market
      • 8.2.4.3.1 France Health Intelligent Virtual Assistant Market by Product
      • 8.2.4.3.2 France Health Intelligent Virtual Assistant Market by Technology
      • 8.2.4.3.3 France Health Intelligent Virtual Assistant Market by End-user
    • 8.2.4.4 Russia Health Intelligent Virtual Assistant Market
      • 8.2.4.4.1 Russia Health Intelligent Virtual Assistant Market by Product
      • 8.2.4.4.2 Russia Health Intelligent Virtual Assistant Market by Technology
      • 8.2.4.4.3 Russia Health Intelligent Virtual Assistant Market by End-user
    • 8.2.4.5 Spain Health Intelligent Virtual Assistant Market
      • 8.2.4.5.1 Spain Health Intelligent Virtual Assistant Market by Product
      • 8.2.4.5.2 Spain Health Intelligent Virtual Assistant Market by Technology
      • 8.2.4.5.3 Spain Health Intelligent Virtual Assistant Market by End-user
    • 8.2.4.6 Italy Health Intelligent Virtual Assistant Market
      • 8.2.4.6.1 Italy Health Intelligent Virtual Assistant Market by Product
      • 8.2.4.6.2 Italy Health Intelligent Virtual Assistant Market by Technology
      • 8.2.4.6.3 Italy Health Intelligent Virtual Assistant Market by End-user
    • 8.2.4.7 Rest of Europe Health Intelligent Virtual Assistant Market
      • 8.2.4.7.1 Rest of Europe Health Intelligent Virtual Assistant Market by Product
      • 8.2.4.7.2 Rest of Europe Health Intelligent Virtual Assistant Market by Technology
      • 8.2.4.7.3 Rest of Europe Health Intelligent Virtual Assistant Market by End-user
• 8.3 Asia Pacific Health Intelligent Virtual Assistant Market
  • 8.3.1 Asia Pacific Health Intelligent Virtual Assistant Market by Product
    • 8.3.1.1 Asia Pacific Chatbot Market by Country
    • 8.3.1.2 Asia Pacific Smart Speakers Market by Country
  • 8.3.2 Asia Pacific Health Intelligent Virtual Assistant Market by Technology
    • 8.3.2.1 Asia Pacific Text to Speech Market by Country
    • 8.3.2.2 Asia Pacific Text Based Market by Country
    • 8.3.2.3 Asia Pacific Automatic Speech Recognition Market by Country
  • 8.3.3 Asia Pacific Health Intelligent Virtual Assistant Market by End-user
    • 8.3.3.1 Asia Pacific Payer Market by Country
    • 8.3.3.2 Asia Pacific Providers Market by Country
    • 8.3.3.3 Asia Pacific Others Market by Country
  • 8.3.4 Asia Pacific Health Intelligent Virtual Assistant Market by Country
    • 8.3.4.1 China Health Intelligent Virtual Assistant Market
      • 8.3.4.1.1 China Health Intelligent Virtual Assistant Market by Product
      • 8.3.4.1.2 China Health Intelligent Virtual Assistant Market by Technology
      • 8.3.4.1.3 China Health Intelligent Virtual Assistant Market by End-user
    • 8.3.4.2 Japan Health Intelligent Virtual Assistant Market
      • 8.3.4.2.1 Japan Health Intelligent Virtual Assistant Market by Product
      • 8.3.4.2.2 Japan Health Intelligent Virtual Assistant Market by Technology
      • 8.3.4.2.3 Japan Health Intelligent Virtual Assistant Market by End-user
    • 8.3.4.3 India Health Intelligent Virtual Assistant Market
      • 8.3.4.3.1 India Health Intelligent Virtual Assistant Market by Product
      • 8.3.4.3.2 India Health Intelligent Virtual Assistant Market by Technology
      • 8.3.4.3.3 India Health Intelligent Virtual Assistant Market by End-user
    • 8.3.4.4 South Korea Health Intelligent Virtual Assistant Market
      • 8.3.4.4.1 South Korea Health Intelligent Virtual Assistant Market by Product
      • 8.3.4.4.2 South Korea Health Intelligent Virtual Assistant Market by Technology
      • 8.3.4.4.3 South Korea Health Intelligent Virtual Assistant Market by End-user
    • 8.3.4.5 Singapore Health Intelligent Virtual Assistant Market
      • 8.3.4.5.1 Singapore Health Intelligent Virtual Assistant Market by Product
      • 8.3.4.5.2 Singapore Health Intelligent Virtual Assistant Market by Technology
      • 8.3.4.5.3 Singapore Health Intelligent Virtual Assistant Market by End-user
    • 8.3.4.6 Malaysia Health Intelligent Virtual Assistant Market
      • 8.3.4.6.1 Malaysia Health Intelligent Virtual Assistant Market by Product
      • 8.3.4.6.2 Malaysia Health Intelligent Virtual Assistant Market by Technology
      • 8.3.4.6.3 Malaysia Health Intelligent Virtual Assistant Market by End-user
    • 8.3.4.7 Rest of Asia Pacific Health Intelligent Virtual Assistant Market
      • 8.3.4.7.1 Rest of Asia Pacific Health Intelligent Virtual Assistant Market by Product
      • 8.3.4.7.2 Rest of Asia Pacific Health Intelligent Virtual Assistant Market by Technology
      • 8.3.4.7.3 Rest of Asia Pacific Health Intelligent Virtual Assistant Market by End-user
• 8.4 LAMEA Health Intelligent Virtual Assistant Market
  • 8.4.1 LAMEA Health Intelligent Virtual Assistant Market by Product
    • 8.4.1.1 LAMEA Chatbot Market by Country
    • 8.4.1.2 LAMEA Smart Speakers Market by Country
  • 8.4.2 LAMEA Health Intelligent Virtual Assistant Market by Technology
    • 8.4.2.1 LAMEA Text to Speech Market by Country
    • 8.4.2.2 LAMEA Text Based Market by Country
    • 8.4.2.3 LAMEA Automatic Speech Recognition Market by Country
  • 8.4.3 LAMEA Health Intelligent Virtual Assistant Market by End-user
    • 8.4.3.1 LAMEA Payer Market by Country
    • 8.4.3.2 LAMEA Providers Market by Country
    • 8.4.3.3 LAMEA Others Market by Country
  • 8.4.4 LAMEA Health Intelligent Virtual Assistant Market by Country
    • 8.4.4.1 Brazil Health Intelligent Virtual Assistant Market
      • 8.4.4.1.1 Brazil Health Intelligent Virtual Assistant Market by Product
      • 8.4.4.1.2 Brazil Health Intelligent Virtual Assistant Market by Technology
      • 8.4.4.1.3 Brazil Health Intelligent Virtual Assistant Market by End-user
    • 8.4.4.2 Argentina Health Intelligent Virtual Assistant Market
      • 8.4.4.2.1 Argentina Health Intelligent Virtual Assistant Market by Product
      • 8.4.4.2.2 Argentina Health Intelligent Virtual Assistant Market by Technology
      • 8.4.4.2.3 Argentina Health Intelligent Virtual Assistant Market by End-user
    • 8.4.4.3 UAE Health Intelligent Virtual Assistant Market
      • 8.4.4.3.1 UAE Health Intelligent Virtual Assistant Market by Product
      • 8.4.4.3.2 UAE Health Intelligent Virtual Assistant Market by Technology
      • 8.4.4.3.3 UAE Health Intelligent Virtual Assistant Market by End-user
    • 8.4.4.4 Saudi Arabia Health Intelligent Virtual Assistant Market
      • 8.4.4.4.1 Saudi Arabia Health Intelligent Virtual Assistant Market by Product
      • 8.4.4.4.2 Saudi Arabia Health Intelligent Virtual Assistant Market by Technology
      • 8.4.4.4.3 Saudi Arabia Health Intelligent Virtual Assistant Market by End-user
    • 8.4.4.5 South Africa Health Intelligent Virtual Assistant Market
      • 8.4.4.5.1 South Africa Health Intelligent Virtual Assistant Market by Product
      • 8.4.4.5.2 South Africa Health Intelligent Virtual Assistant Market by Technology
      • 8.4.4.5.3 South Africa Health Intelligent Virtual Assistant Market by End-user
    • 8.4.4.6 Nigeria Health Intelligent Virtual Assistant Market
      • 8.4.4.6.1 Nigeria Health Intelligent Virtual Assistant Market by Product
      • 8.4.4.6.2 Nigeria Health Intelligent Virtual Assistant Market by Technology
      • 8.4.4.6.3 Nigeria Health Intelligent Virtual Assistant Market by End-user
    • 8.4.4.7 Rest of LAMEA Health Intelligent Virtual Assistant Market
      • 8.4.4.7.1 Rest of LAMEA Health Intelligent Virtual Assistant Market by Product
      • 8.4.4.7.2 Rest of LAMEA Health Intelligent Virtual Assistant Market by Technology
      • 8.4.4.7.3 Rest of LAMEA Health Intelligent Virtual Assistant Market by End-user

Chapter 9. Company Profiles

• 9.1 eGain Corporation
  • 9.1.1 Company Overview
  • 9.1.2 Financial Analysis
  • 9.1.3 Regional Analysis
  • 9.1.4 Research & Development Expenses
  • 9.1.5 SWOT Analysis
• 9.2 Microsoft Corporation
  • 9.2.1 Company Overview
  • 9.2.2 Financial Analysis
  • 9.2.3 Segmental and Regional Analysis
  • 9.2.4 Research & Development Expenses
  • 9.2.5 Recent strategies and developments:
    • 9.2.5.1 Partnerships, Collaborations, and Agreements:
    • 9.2.5.2 Product Launches and Product Expansions:
  • 9.2.6 SWOT Analysis
• 9.3 MedRespond
  • 9.3.1 Company Overview
  • 9.3.2 SWOT Analysis
• 9.4 Next IT Solutions, Inc.
  • 9.4.1 Company Overview
  • 9.4.2 SWOT Analysis
• 9.5 True Image Interactive, Inc.
  • 9.5.1 Company Overview
  • 9.5.2 SWOT Analysis
• 9.6 Virgin Pulse, Inc.
  • 9.6.1 Company Overview
  • 9.6.2 Recent strategies and developments:
    • 9.6.2.1 Partnerships, Collaborations, and Agreements:
  • 9.6.3 SWOT Analysis
• 9.7 Verint Systems, Inc.
  • 9.7.1 Company Overview
  • 9.7.2 Financial Analysis
  • 9.7.3 Regional Analysis
  • 9.7.4 Research and Development Expense
  • 9.7.5 SWOT Analysis
• 9.8 Babylon Holdings Limited
  • 9.8.1 Company Overview
  • 9.8.2 Financial Analysis
  • 9.8.3 Regional Analysis
  • 9.8.4 Research & Development Expenses
  • 9.8.5 Recent strategies and developments:
    • 9.8.5.1 Partnerships, Collaborations, and Agreements:
    • 9.8.5.2 Acquisition and Mergers:
  • 9.8.6 SWOT Analysis
• 9.9 Amazon.com, Inc.
  • 9.9.1 Company Overview
  • 9.9.2 Financial Analysis
  • 9.9.3 Segmental Analysis
  • 9.9.4 Recent strategies and developments:
    • 9.9.4.1 Partnerships, Collaborations, and Agreements:
    • 9.9.4.2 Product Launches and Product Expansions:
  • 9.9.5 SWOT Analysis
• 9.10. Sensely, Inc.
  • 9.10.1 Company Overview
  • 9.10.2 Recent strategies and developments:
    • 9.10.2.1 Partnerships, Collaborations, and Agreements:
    • 9.10.2.2 Product Launches and Product Expansions:
  • 9.10.3 SWOT Analysis

Chapter 10. Winning Imperatives of Health Intelligent Virtual Assistant Market