ナレッジプロセスアウトソーシング市場：サービス別、組織規模別、エンドユーザー別-2025-2030年の世界予測

ナレッジプロセスアウトソーシング市場の2023年の市場規模は529億4,000万米ドルで、2024年には612億3,000万米ドルに達すると予測され、CAGR 16.55％で成長し、2030年には1,547億3,000万米ドルに達すると予測されています。

ナレッジプロセスアウトソーシング（KPO）は、専門的な分析および技術的な専門知識を活用することで、中核となる情報関連の事業活動をアウトソーシングするものです。従来のビジネス・プロセス・アウトソーシング（BPO）とは異なり、KPOは知識集約型のプロセスに重点を置き、高度なスキル、戦略的意思決定、財務、法務、研究開発、市場分析などの分野における専門的な見識を必要とします。KPOの必要性は、業務が複雑化し、専門領域の専門知識が必要とされるようになったことに起因しており、企業は競争力と効率性を維持するためにこれらのプロセスをアウトソーシングするようになった。KPOの用途は、製薬、IT・通信、銀行・金融サービス、製造業などさまざまな業界に及び、専門的な分析スキルを利用しながらコスト管理を行う効率的な方法を企業に提供しています。KPO市場に影響を与える主な成長要因としては、技術の進歩、ビジネスの世界化、ビジネスの俊敏性と革新性の重視の高まりなどが挙げられます。また、ハイエンドなサービスと戦略的洞察力を提供できる熟練した専門家に対する需要の高まりも、市場の成長を促進しています。ビジネスのデジタル変革が進み、意思決定のための高度な分析が必要とされる新興市場へのKPOサービスの拡大には、潜在的なビジネスチャンスがあります。市場では、ニッチサービスの開発、デジタルコンピテンシーの強化、戦略的パートナーシップの形成により、未開拓地域を開拓することが推奨されています。とはいえ、同市場はデータ・セキュリティへの懸念、高いサービス品質の維持、地域によって異なる規制への対応といった課題に直面しており、これが成長の妨げになる可能性もあります。人工知能、ビッグデータ分析、ブロックチェーン技術には技術革新の機会が豊富にあり、企業はプロセスを自動化し、膨大なデータから実用的な知見を引き出す方法を絶えず模索しています。KPO市場は、テクノロジーの絶え間ない進化と専門的な知識サービスに対する需要の高まりによってダイナミックに変化しており、この急速に変化する環境で競争力を維持するためには、継続的な調査と適応が必要です。

市場力学：急速に進化するナレッジプロセスアウトソーシング市場の主要市場インサイトを公開

ナレッジプロセスアウトソーシング市場は、需要と供給のダイナミックな相互作用によって変貌を遂げています。このような市場力学の進化を理解することで、企業は十分な情報に基づいた投資決定、戦略的意思決定、新たなビジネスチャンスの獲得を行うことができます。これらの動向を包括的に把握することで、企業は政治的、地理的、技術的、社会的、経済的な領域にわたる様々なリスクを軽減することができるとともに、消費者行動とそれが製造コストや購買動向に与える影響をより明確に理解することができます。

• 市場促進要因
  • ビジネスの拡大および専門的知識の必要性の高まり
  • 間接費の削減と効率性の向上によるKPO導入の増加
• 市場抑制要因
  • KPOにおける高い離職率に伴う問題
• 市場機会
  • KPOサービス提供における先端技術の統合
  • 提供サービスの拡大に向けた企業間の協力関係の強化
• 市場の課題
  • 管理能力の喪失とデータ・セキュリティ侵害に伴うリスク

ポーターの5つの力：ナレッジプロセスアウトソーシング市場をナビゲートする戦略ツール

ポーターの5つの力フレームワークは、ナレッジプロセスアウトソーシング市場の競合情勢を理解するための重要なツールです。ポーターのファイブフォース・フレームワークは、企業の競争力を評価し、戦略的機会を探るための明確な手法を提供します。このフレームワークは、企業が市場内の勢力図を評価し、新規事業の収益性を判断するのに役立ちます。これらの洞察により、企業は自社の強みを活かし、弱みに対処し、潜在的な課題を回避することができ、より強靭な市場でのポジショニングを確保することができます。

PESTLE分析：ナレッジプロセスアウトソーシング市場における外部からの影響の把握

外部マクロ環境要因は、ナレッジプロセスアウトソーシング市場の業績ダイナミクスを形成する上で極めて重要な役割を果たします。政治的、経済的、社会的、技術的、法的、環境的要因の分析は、これらの影響をナビゲートするために必要な情報を提供します。PESTLE要因を調査することで、企業は潜在的なリスクと機会をよりよく理解することができます。この分析により、企業は規制、消費者の嗜好、経済動向の変化を予測し、先を見越した積極的な意思決定を行う準備ができます。

市場シェア分析ナレッジプロセスアウトソーシング市場における競合情勢の把握

ナレッジプロセスアウトソーシング市場の詳細な市場シェア分析により、ベンダーの業績を包括的に評価することができます。企業は、収益、顧客ベース、成長率などの主要指標を比較することで、競争上のポジショニングを明らかにすることができます。この分析により、市場の集中、断片化、統合の動向が明らかになり、ベンダーは競争が激化する中で自社の地位を高める戦略的意思決定を行うために必要な知見を得ることができます。

FPNVポジショニング・マトリックスナレッジプロセスアウトソーシング市場におけるベンダーのパフォーマンス評価

FPNVポジショニングマトリックスは、ナレッジプロセスアウトソーシング市場においてベンダーを評価するための重要なツールです。このマトリックスにより、ビジネス組織はベンダーのビジネス戦略と製品満足度に基づき評価することで、目標に沿った十分な情報に基づいた意思決定を行うことができます。4つの象限によってベンダーを明確かつ正確にセグメント化し、戦略目標に最適なパートナーやソリューションを特定することができます。

戦略分析と推奨ナレッジプロセスアウトソーシング市場における成功への道筋を描く

ナレッジプロセスアウトソーシング市場の戦略分析は、世界市場でのプレゼンス強化を目指す企業にとって不可欠です。主要なリソース、能力、業績指標を見直すことで、企業は成長機会を特定し、改善に取り組むことができます。このアプローチにより、競合情勢における課題を克服し、新たなビジネスチャンスを活かして長期的な成功を収めるための体制を整えることができます。

本レポートでは、主要な注目分野を網羅した市場の包括的な分析を提供しています：

1.市場の浸透度：現在の市場環境の詳細なレビュー、主要企業による広範なデータ、市場でのリーチと全体的な影響力の評価。

2.市場の開拓度：新興市場における成長機会を特定し、既存分野における拡大可能性を評価し、将来の成長に向けた戦略的ロードマップを提供します。

3.市場の多様化：最近の製品発売、未開拓の地域、業界の主要な進歩、市場を形成する戦略的投資を分析します。

4.競合の評価と情報：競合情勢を徹底的に分析し、市場シェア、事業戦略、製品ポートフォリオ、認証、規制当局の承認、特許動向、主要企業の技術進歩などを検証します。

5.製品開発およびイノベーション：将来の市場成長を促進すると期待される最先端技術、研究開発活動、製品イノベーションをハイライトしています。

また、利害関係者が十分な情報を得た上で意思決定できるよう、重要な質問にも答えています：

1.現在の市場規模と今後の成長予測は？

2.最高の投資機会を提供する製品、セグメント、地域はどこか？

3.市場を形成する主な技術動向と規制の影響とは？

4.主要ベンダーの市場シェアと競合ポジションは？

5.ベンダーの市場参入・撤退戦略の原動力となる収益源と戦略的機会は何か？

目次

第1章 序文

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 市場の概要

第5章 市場洞察

• 市場力学
  • 促進要因
    • 事業拡大と専門知識の必要性の高まり
    • 経費削減と効率性向上によりKPOの採用率向上
  • 抑制要因
    • KPOにおける高い離職率に関連する問題
  • 機会
    • KPOサービス提供における先進技術の統合
    • 提供サービスの拡大に向けた企業間の協力の拡大
  • 課題
    • 制御の喪失やデータセキュリティ侵害に関連するリスク
• 市場セグメンテーション分析
  • サービス：企業がデータに基づいた意思決定を行うための分析および市場調査サービスの需要が高まっています
  • エンドユーザー：顧客の嗜好や購買パターンに関する詳細な洞察を得るための小売業におけるKPOの重要性
• ポーターのファイブフォース分析
• PESTEL分析
  • 政治的
  • 経済
  • 社交
  • 技術的
  • 法律上
  • 環境

第6章 ナレッジプロセスアウトソーシング市場：サービス別

• 分析と市場調査
  • 競合情報と業界分析
  • 顧客とマーケティングの分析
  • オペレーションとサプライチェーン分析
• エンジニアリングとデザイン
• 財務プロセスアウトソーシング
• 法的手続きのアウトソーシング
• 出版アウトソーシング
• 研究開発アウトソーシング

第7章 ナレッジプロセスアウトソーシング市場：組織規模別

• 大企業
• 中小企業

第8章 ナレッジプロセスアウトソーシング市場：エンドユーザー別

• BFSI
• ヘルスケア
• ITおよび通信
• 製造業
• 製薬
• 小売り

第9章 南北アメリカのナレッジプロセスアウトソーシング市場

• アルゼンチン
• ブラジル
• カナダ
• メキシコ
• 米国

第10章 アジア太平洋地域のナレッジプロセスアウトソーシング市場

• オーストラリア
• 中国
• インド
• インドネシア
• 日本
• マレーシア
• フィリピン
• シンガポール
• 韓国
• 台湾
• タイ
• ベトナム

第11章 欧州・中東・アフリカのナレッジプロセスアウトソーシング市場

• デンマーク
• エジプト
• フィンランド
• フランス
• ドイツ
• イスラエル
• イタリア
• オランダ
• ナイジェリア
• ノルウェー
• ポーランド
• カタール
• ロシア
• サウジアラビア
• 南アフリカ
• スペイン
• スウェーデン
• スイス
• トルコ
• アラブ首長国連邦
• 英国

第12章 競合情勢

• 市場シェア分析2023
• FPNVポジショニングマトリックス, 2023
• 競合シナリオ分析
  • One Point One Solutions、ITCube Solutionsを8億4千万ルピーで買収し国際展開、KPOおよびBPO部門を強化
  • プレミアBPO、北米の大手コンタクトセンターの買収により専門知識と業務を拡大
• 戦略分析と提言

企業一覧

• A3logics
• Accenture PLC
• Capgemini SE
• Cognizant Technology Solutions Corporation
• Concentrix Corporation
• Evalueserve
• ExlService Holdings, Inc.
• Firstsource Solutions Limited
• Genpact Limited
• HCL Technologies Ltd
• Hewlett Packard Enterprise Company
• Infosys Limited
• International Business Machines Corporation
• LTIMindtree Limited
• Moody's Corporation
• ONE BCG
• Oracle Corporation
• Serco Group PLC
• Tata Consultancy Services Limited
• Wipro Limited
• WNS Limited

LIST OF FIGURES

• FIGURE 1. KNOWLEDGE PROCESS OUTSOURCING MARKET RESEARCH PROCESS
• FIGURE 2. KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, 2023 VS 2030
• FIGURE 3. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, 2018-2030 (USD MILLION)
• FIGURE 4. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 5. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 6. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2023 VS 2030 (%)
• FIGURE 7. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 8. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2023 VS 2030 (%)
• FIGURE 9. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 10. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2023 VS 2030 (%)
• FIGURE 11. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 12. AMERICAS KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 13. AMERICAS KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 14. UNITED STATES KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY STATE, 2023 VS 2030 (%)
• FIGURE 15. UNITED STATES KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 16. ASIA-PACIFIC KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 17. ASIA-PACIFIC KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 18. EUROPE, MIDDLE EAST & AFRICA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 19. EUROPE, MIDDLE EAST & AFRICA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 20. KNOWLEDGE PROCESS OUTSOURCING MARKET SHARE, BY KEY PLAYER, 2023
• FIGURE 21. KNOWLEDGE PROCESS OUTSOURCING MARKET, FPNV POSITIONING MATRIX, 2023

LIST OF TABLES

• TABLE 1. KNOWLEDGE PROCESS OUTSOURCING MARKET SEGMENTATION & COVERAGE
• TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2023
• TABLE 3. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, 2018-2030 (USD MILLION)
• TABLE 4. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 5. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 6. KNOWLEDGE PROCESS OUTSOURCING MARKET DYNAMICS
• TABLE 7. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 8. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, BY REGION, 2018-2030 (USD MILLION)
• TABLE 9. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY COMPETITIVE INTELLIGENCE & INDUSTRY ANALYSIS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 10. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY CUSTOMER & MARKETING ANALYTICS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 11. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY OPERATIONS & SUPPLY CHAIN ANALYTICS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 12. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 13. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ENGINEERING & DESIGN, BY REGION, 2018-2030 (USD MILLION)
• TABLE 14. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY FINANCIAL PROCESS OUTSOURCING, BY REGION, 2018-2030 (USD MILLION)
• TABLE 15. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY LEGAL PROCESS OUTSOURCING, BY REGION, 2018-2030 (USD MILLION)
• TABLE 16. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY PUBLISHING OUTSOURCING, BY REGION, 2018-2030 (USD MILLION)
• TABLE 17. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY RESEARCH & DEVELOPMENT OUTSOURCING, BY REGION, 2018-2030 (USD MILLION)
• TABLE 18. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 19. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 20. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SMALL & MEDIUM ENTERPRISES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 21. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 22. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY BFSI, BY REGION, 2018-2030 (USD MILLION)
• TABLE 23. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY HEALTHCARE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 24. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY IT & TELECOMMUNICATIONS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 25. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY MANUFACTURING, BY REGION, 2018-2030 (USD MILLION)
• TABLE 26. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY PHARMACEUTICAL, BY REGION, 2018-2030 (USD MILLION)
• TABLE 27. GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY RETAIL, BY REGION, 2018-2030 (USD MILLION)
• TABLE 28. AMERICAS KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 29. AMERICAS KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 30. AMERICAS KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 31. AMERICAS KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 32. AMERICAS KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 33. ARGENTINA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 34. ARGENTINA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 35. ARGENTINA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 36. ARGENTINA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 37. BRAZIL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 38. BRAZIL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 39. BRAZIL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 40. BRAZIL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 41. CANADA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 42. CANADA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 43. CANADA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 44. CANADA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 45. MEXICO KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 46. MEXICO KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 47. MEXICO KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 48. MEXICO KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 49. UNITED STATES KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 50. UNITED STATES KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 51. UNITED STATES KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 52. UNITED STATES KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 53. UNITED STATES KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY STATE, 2018-2030 (USD MILLION)
• TABLE 54. ASIA-PACIFIC KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 55. ASIA-PACIFIC KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 56. ASIA-PACIFIC KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 57. ASIA-PACIFIC KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 58. ASIA-PACIFIC KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 59. AUSTRALIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 60. AUSTRALIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 61. AUSTRALIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 62. AUSTRALIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 63. CHINA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 64. CHINA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 65. CHINA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 66. CHINA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 67. INDIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 68. INDIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 69. INDIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 70. INDIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 71. INDONESIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 72. INDONESIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 73. INDONESIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 74. INDONESIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 75. JAPAN KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 76. JAPAN KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 77. JAPAN KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 78. JAPAN KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 79. MALAYSIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 80. MALAYSIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 81. MALAYSIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 82. MALAYSIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 83. PHILIPPINES KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 84. PHILIPPINES KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 85. PHILIPPINES KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 86. PHILIPPINES KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 87. SINGAPORE KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 88. SINGAPORE KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 89. SINGAPORE KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 90. SINGAPORE KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 91. SOUTH KOREA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 92. SOUTH KOREA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 93. SOUTH KOREA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 94. SOUTH KOREA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 95. TAIWAN KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 96. TAIWAN KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 97. TAIWAN KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 98. TAIWAN KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 99. THAILAND KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 100. THAILAND KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 101. THAILAND KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 102. THAILAND KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 103. VIETNAM KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 104. VIETNAM KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 105. VIETNAM KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 106. VIETNAM KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 107. EUROPE, MIDDLE EAST & AFRICA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 108. EUROPE, MIDDLE EAST & AFRICA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 109. EUROPE, MIDDLE EAST & AFRICA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 110. EUROPE, MIDDLE EAST & AFRICA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 111. EUROPE, MIDDLE EAST & AFRICA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 112. DENMARK KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 113. DENMARK KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 114. DENMARK KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 115. DENMARK KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 116. EGYPT KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 117. EGYPT KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 118. EGYPT KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 119. EGYPT KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 120. FINLAND KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 121. FINLAND KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 122. FINLAND KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 123. FINLAND KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 124. FRANCE KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 125. FRANCE KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 126. FRANCE KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 127. FRANCE KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 128. GERMANY KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 129. GERMANY KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 130. GERMANY KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 131. GERMANY KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 132. ISRAEL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 133. ISRAEL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 134. ISRAEL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 135. ISRAEL KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 136. ITALY KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 137. ITALY KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 138. ITALY KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 139. ITALY KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 140. NETHERLANDS KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 141. NETHERLANDS KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 142. NETHERLANDS KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 143. NETHERLANDS KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 144. NIGERIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 145. NIGERIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 146. NIGERIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 147. NIGERIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 148. NORWAY KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 149. NORWAY KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 150. NORWAY KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 151. NORWAY KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 152. POLAND KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 153. POLAND KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 154. POLAND KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 155. POLAND KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 156. QATAR KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 157. QATAR KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 158. QATAR KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 159. QATAR KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 160. RUSSIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 161. RUSSIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 162. RUSSIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 163. RUSSIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 164. SAUDI ARABIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 165. SAUDI ARABIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 166. SAUDI ARABIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 167. SAUDI ARABIA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 168. SOUTH AFRICA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 169. SOUTH AFRICA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 170. SOUTH AFRICA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 171. SOUTH AFRICA KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 172. SPAIN KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 173. SPAIN KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 174. SPAIN KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 175. SPAIN KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 176. SWEDEN KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 177. SWEDEN KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 178. SWEDEN KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 179. SWEDEN KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 180. SWITZERLAND KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 181. SWITZERLAND KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 182. SWITZERLAND KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 183. SWITZERLAND KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 184. TURKEY KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 185. TURKEY KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 186. TURKEY KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 187. TURKEY KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 188. UNITED ARAB EMIRATES KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 189. UNITED ARAB EMIRATES KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 190. UNITED ARAB EMIRATES KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 191. UNITED ARAB EMIRATES KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 192. UNITED KINGDOM KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY SERVICE, 2018-2030 (USD MILLION)
• TABLE 193. UNITED KINGDOM KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ANALYTICS & MARKET RESEARCH, 2018-2030 (USD MILLION)
• TABLE 194. UNITED KINGDOM KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 195. UNITED KINGDOM KNOWLEDGE PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 196. KNOWLEDGE PROCESS OUTSOURCING MARKET SHARE, BY KEY PLAYER, 2023
• TABLE 197. KNOWLEDGE PROCESS OUTSOURCING MARKET, FPNV POSITIONING MATRIX, 2023

The Knowledge Process Outsourcing Market was valued at USD 52.94 billion in 2023, expected to reach USD 61.23 billion in 2024, and is projected to grow at a CAGR of 16.55%, to USD 154.73 billion by 2030.

Knowledge Process Outsourcing (KPO) encompasses the outsourcing of core, information-related business activities by leveraging specialized analytical and technical expertise. Unlike conventional Business Process Outsourcing (BPO), KPO focuses on knowledge-intensive processes, requiring high-level skills, strategic decision-making, and expert insight into fields like finance, legal services, research and development, and market analysis. The necessity of KPO arises from the increasing complexity of business operations and the need for expertise in specialized domains, leading organizations to outsource these processes to stay competitive and efficient. Applications of KPO span various industries, including pharmaceuticals, IT and telecommunications, banking and financial services, and manufacturing, offering organizations efficient ways to manage costs while accessing expert analytical skills. Key growth factors influencing the KPO market include technological advancements, globalization of businesses, and increasing emphasis on business agility and innovation. Rising demand for skilled professionals capable of providing high-end services and strategic insights is also promoting market growth. Potential opportunities lie in expanding KPO services to emerging markets where businesses are undergoing digital transformation and require sophisticated analytics for decision-making. Market recommendations point to developing niche service offerings, enhancing digital competencies, and forming strategic partnerships to tap into unexplored regions. Nevertheless, the market faces challenges such as data security concerns, maintaining high service quality, and navigating differing regulations across regions, which can impede growth. Innovation opportunities are abundant in artificial intelligence, big data analytics, and blockchain technology, as businesses continually seek ways to automate processes and extract actionable insights from vast amounts of data. The KPO market is dynamic, driven by the constant evolution of technology and rising demands for specialized knowledge services, necessitating ongoing research and adaptation to maintain a competitive edge in this rapidly changing environment.

Market Dynamics: Unveiling Key Market Insights in the Rapidly Evolving Knowledge Process Outsourcing Market

The Knowledge Process Outsourcing Market is undergoing transformative changes driven by a dynamic interplay of supply and demand factors. Understanding these evolving market dynamics prepares business organizations to make informed investment decisions, refine strategic decisions, and seize new opportunities. By gaining a comprehensive view of these trends, business organizations can mitigate various risks across political, geographic, technical, social, and economic domains while also gaining a clearer understanding of consumer behavior and its impact on manufacturing costs and purchasing trends.

• Market Drivers
  • Growing expansion of businesses and need for specialized expertise
  • Higher adoption of KPO due to lower overheads and improved efficiency
• Market Restraints
  • Issues associated with high attrition rates in KPO
• Market Opportunities
  • Integration of advanced technologies in KPO service offerings
  • Growing collaborative efforts among companies to expand offerings
• Market Challenges
  • Risk associated with loss of control and data security breaches

Porter's Five Forces: A Strategic Tool for Navigating the Knowledge Process Outsourcing Market

Porter's five forces framework is a critical tool for understanding the competitive landscape of the Knowledge Process Outsourcing Market. It offers business organizations with a clear methodology for evaluating their competitive positioning and exploring strategic opportunities. This framework helps businesses assess the power dynamics within the market and determine the profitability of new ventures. With these insights, business organizations can leverage their strengths, address weaknesses, and avoid potential challenges, ensuring a more resilient market positioning.

PESTLE Analysis: Navigating External Influences in the Knowledge Process Outsourcing Market

External macro-environmental factors play a pivotal role in shaping the performance dynamics of the Knowledge Process Outsourcing Market. Political, Economic, Social, Technological, Legal, and Environmental factors analysis provides the necessary information to navigate these influences. By examining PESTLE factors, businesses can better understand potential risks and opportunities. This analysis enables business organizations to anticipate changes in regulations, consumer preferences, and economic trends, ensuring they are prepared to make proactive, forward-thinking decisions.

Market Share Analysis: Understanding the Competitive Landscape in the Knowledge Process Outsourcing Market

A detailed market share analysis in the Knowledge Process Outsourcing Market provides a comprehensive assessment of vendors' performance. Companies can identify their competitive positioning by comparing key metrics, including revenue, customer base, and growth rates. This analysis highlights market concentration, fragmentation, and trends in consolidation, offering vendors the insights required to make strategic decisions that enhance their position in an increasingly competitive landscape.

FPNV Positioning Matrix: Evaluating Vendors' Performance in the Knowledge Process Outsourcing Market

The Forefront, Pathfinder, Niche, Vital (FPNV) Positioning Matrix is a critical tool for evaluating vendors within the Knowledge Process Outsourcing Market. This matrix enables business organizations to make well-informed decisions that align with their goals by assessing vendors based on their business strategy and product satisfaction. The four quadrants provide a clear and precise segmentation of vendors, helping users identify the right partners and solutions that best fit their strategic objectives.

Strategy Analysis & Recommendation: Charting a Path to Success in the Knowledge Process Outsourcing Market

A strategic analysis of the Knowledge Process Outsourcing Market is essential for businesses looking to strengthen their global market presence. By reviewing key resources, capabilities, and performance indicators, business organizations can identify growth opportunities and work toward improvement. This approach helps businesses navigate challenges in the competitive landscape and ensures they are well-positioned to capitalize on newer opportunities and drive long-term success.

Key Company Profiles

The report delves into recent significant developments in the Knowledge Process Outsourcing Market, highlighting leading vendors and their innovative profiles. These include A3logics, Accenture PLC, Capgemini SE, Cognizant Technology Solutions Corporation, Concentrix Corporation, Evalueserve, ExlService Holdings, Inc., Firstsource Solutions Limited, Genpact Limited, HCL Technologies Ltd, Hewlett Packard Enterprise Company, Infosys Limited, International Business Machines Corporation, LTIMindtree Limited, Moody's Corporation, ONE BCG, Oracle Corporation, Serco Group PLC, Tata Consultancy Services Limited, Wipro Limited, and WNS Limited.

Market Segmentation & Coverage

This research report categorizes the Knowledge Process Outsourcing Market to forecast the revenues and analyze trends in each of the following sub-markets:

• Based on Service, market is studied across Analytics & Market Research, Engineering & Design, Financial Process Outsourcing, Legal Process Outsourcing, Publishing Outsourcing, and Research & Development Outsourcing. The Analytics & Market Research is further studied across Competitive Intelligence & Industry Analysis, Customer & Marketing Analytics, and Operations & Supply Chain Analytics.
• Based on Organization Size, market is studied across Large Enterprises and Small & Medium Enterprises.
• Based on End-User, market is studied across BFSI, Healthcare, IT & Telecommunications, Manufacturing, Pharmaceutical, and Retail.
• Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom.

The report offers a comprehensive analysis of the market, covering key focus areas:

1. Market Penetration: A detailed review of the current market environment, including extensive data from top industry players, evaluating their market reach and overall influence.

2. Market Development: Identifies growth opportunities in emerging markets and assesses expansion potential in established sectors, providing a strategic roadmap for future growth.

3. Market Diversification: Analyzes recent product launches, untapped geographic regions, major industry advancements, and strategic investments reshaping the market.

4. Competitive Assessment & Intelligence: Provides a thorough analysis of the competitive landscape, examining market share, business strategies, product portfolios, certifications, regulatory approvals, patent trends, and technological advancements of key players.

5. Product Development & Innovation: Highlights cutting-edge technologies, R&D activities, and product innovations expected to drive future market growth.

The report also answers critical questions to aid stakeholders in making informed decisions:

1. What is the current market size, and what is the forecasted growth?

2. Which products, segments, and regions offer the best investment opportunities?

3. What are the key technology trends and regulatory influences shaping the market?

4. How do leading vendors rank in terms of market share and competitive positioning?

5. What revenue sources and strategic opportunities drive vendors' market entry or exit strategies?

Table of Contents

1. Preface

• 1.1. Objectives of the Study
• 1.2. Market Segmentation & Coverage
• 1.3. Years Considered for the Study
• 1.4. Currency & Pricing
• 1.5. Language
• 1.6. Stakeholders

2. Research Methodology

• 2.1. Define: Research Objective
• 2.2. Determine: Research Design
• 2.3. Prepare: Research Instrument
• 2.4. Collect: Data Source
• 2.5. Analyze: Data Interpretation
• 2.6. Formulate: Data Verification
• 2.7. Publish: Research Report
• 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights

• 5.1. Market Dynamics
  • 5.1.1. Drivers
    • 5.1.1.1. Growing expansion of businesses and need for specialized expertise
    • 5.1.1.2. Higher adoption of KPO due to lower overheads and improved efficiency
  • 5.1.2. Restraints
    • 5.1.2.1. Issues associated with high attrition rates in KPO
  • 5.1.3. Opportunities
    • 5.1.3.1. Integration of advanced technologies in KPO service offerings
    • 5.1.3.2. Growing collaborative efforts among companies to expand offerings
  • 5.1.4. Challenges
    • 5.1.4.1. Risk associated with loss of control and data security breaches
• 5.2. Market Segmentation Analysis
  • 5.2.1. Service: Growing demand for analytics and market research services to help businesses make data-driven decisions
  • 5.2.2. End-User: Significance of KPO in the retail sector for detailed insights into customer preferences and buying patterns
• 5.3. Porter's Five Forces Analysis
  • 5.3.1. Threat of New Entrants
  • 5.3.2. Threat of Substitutes
  • 5.3.3. Bargaining Power of Customers
  • 5.3.4. Bargaining Power of Suppliers
  • 5.3.5. Industry Rivalry
• 5.4. PESTLE Analysis
  • 5.4.1. Political
  • 5.4.2. Economic
  • 5.4.3. Social
  • 5.4.4. Technological
  • 5.4.5. Legal
  • 5.4.6. Environmental

6. Knowledge Process Outsourcing Market, by Service

• 6.1. Introduction
• 6.2. Analytics & Market Research
  • 6.2.1. Competitive Intelligence & Industry Analysis
  • 6.2.2. Customer & Marketing Analytics
  • 6.2.3. Operations & Supply Chain Analytics
• 6.3. Engineering & Design
• 6.4. Financial Process Outsourcing
• 6.5. Legal Process Outsourcing
• 6.6. Publishing Outsourcing
• 6.7. Research & Development Outsourcing

7. Knowledge Process Outsourcing Market, by Organization Size

• 7.1. Introduction
• 7.2. Large Enterprises
• 7.3. Small & Medium Enterprises

8. Knowledge Process Outsourcing Market, by End-User

• 8.1. Introduction
• 8.2. BFSI
• 8.3. Healthcare
• 8.4. IT & Telecommunications
• 8.5. Manufacturing
• 8.6. Pharmaceutical
• 8.7. Retail

9. Americas Knowledge Process Outsourcing Market

• 9.1. Introduction
• 9.2. Argentina
• 9.3. Brazil
• 9.4. Canada
• 9.5. Mexico
• 9.6. United States

10. Asia-Pacific Knowledge Process Outsourcing Market

• 10.1. Introduction
• 10.2. Australia
• 10.3. China
• 10.4. India
• 10.5. Indonesia
• 10.6. Japan
• 10.7. Malaysia
• 10.8. Philippines
• 10.9. Singapore
• 10.10. South Korea
• 10.11. Taiwan
• 10.12. Thailand
• 10.13. Vietnam

11. Europe, Middle East & Africa Knowledge Process Outsourcing Market

• 11.1. Introduction
• 11.2. Denmark
• 11.3. Egypt
• 11.4. Finland
• 11.5. France
• 11.6. Germany
• 11.7. Israel
• 11.8. Italy
• 11.9. Netherlands
• 11.10. Nigeria
• 11.11. Norway
• 11.12. Poland
• 11.13. Qatar
• 11.14. Russia
• 11.15. Saudi Arabia
• 11.16. South Africa
• 11.17. Spain
• 11.18. Sweden
• 11.19. Switzerland
• 11.20. Turkey
• 11.21. United Arab Emirates
• 11.22. United Kingdom

12. Competitive Landscape

• 12.1. Market Share Analysis, 2023
• 12.2. FPNV Positioning Matrix, 2023
• 12.3. Competitive Scenario Analysis
  • 12.3.1. One Point One Solutions Expands Internationally with Rs 84 Crore Acquisition of ITCube Solutions to Boost KPO and BPO Sectors
  • 12.3.2. Premier BPO Expands Expertise and Operations with Acquisition of Leading North American Contact Center
• 12.4. Strategy Analysis & Recommendation

Companies Mentioned

• 1. A3logics
• 2. Accenture PLC
• 3. Capgemini SE
• 4. Cognizant Technology Solutions Corporation
• 5. Concentrix Corporation
• 6. Evalueserve
• 7. ExlService Holdings, Inc.
• 8. Firstsource Solutions Limited
• 9. Genpact Limited
• 10. HCL Technologies Ltd
• 11. Hewlett Packard Enterprise Company
• 12. Infosys Limited
• 13. International Business Machines Corporation
• 14. LTIMindtree Limited
• 15. Moody's Corporation
• 16. ONE BCG
• 17. Oracle Corporation
• 18. Serco Group PLC
• 19. Tata Consultancy Services Limited
• 20. Wipro Limited
• 21. WNS Limited