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1412601

ITビジネスプロセスアウトソーシング市場：サービスタイプ、組織規模、展開別-2024-2030年の世界予測

IT Business Process Outsourcing Market by Service Type (Customer Services, Finance & Accounting, Human Resource), Organization Size (Large Enterprises, Small & Medium Enterprises), Deployment - Global Forecast 2024-2030
出版日: | 発行: 360iResearch | ページ情報: 英文 198 Pages | 納期: 即日から翌営業日

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価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=156.76円
ITビジネスプロセスアウトソーシング市場：サービスタイプ、組織規模、展開別-2024-2030年の世界予測
出版日: 2024年01月15日
発行: 360iResearch
ページ情報: 英文 198 Pages
納期: 即日から翌営業日
ご注意事項 :
本レポートは最新情報反映のため適宜更新し、内容構成変更を行う場合があります。ご検討の際はお問い合わせください。
  • 全表示
  • 概要
  • 図表
  • 目次
概要

ITビジネスプロセスアウトソーシング市場規模は2023年に2,916億5,000万米ドルと推定され、2024年には3,145億7,000万米ドルに達し、CAGR 8.54%で2030年には5,176億5,000万米ドルに達すると予測されます。

世界のITビジネスプロセスアウトソーシング市場

主な市場の統計
基準年[2023] 2,916億5,000万米ドル
予測年[2024] 3,145億7,000万米ドル
予測年 [2030] 5,176億5,000万米ドル
CAGR（%） 8.54%
ITビジネスプロセスアウトソーシング Market-IMG1

FPNVポジショニング・マトリックス

FPNVポジショニングマトリックスはITビジネスプロセスアウトソーシング市場を評価する上で極めて重要です。事業戦略と製品満足度に関連する主要指標を調査し、ベンダーの包括的な評価を提供します。この綿密な分析により、ユーザーは各自の要件に沿った十分な情報に基づいた意思決定を行うことができます。評価に基づき、ベンダーは成功の度合いが異なる4つの象限に分類されます：フォアフロント（F）、パスファインダー（P）、ニッチ（N）、バイタル（V）です。

市場シェア分析

市場シェア分析は、ITビジネスプロセスアウトソーシング市場におけるベンダーの現状について、洞察に満ちた詳細な調査を提供する包括的なツールです。全体的な収益、顧客基盤、その他の主要指標についてベンダーの貢献度を綿密に比較・分析することで、企業の業績や市場シェア争いの際に直面する課題について理解を深めることができます。さらに、この分析により、調査対象基準年に観察された累積、断片化の優位性、合併の特徴などの要因を含む、この分野の競合特性に関する貴重な考察が得られます。このような詳細レベルの拡大により、ベンダーはより多くの情報に基づいた意思決定を行い、市場で競争優位に立つための効果的な戦略を考案することができます。

本レポートは、以下の側面に関する貴重な洞察を提供しています：

1-市場の浸透度：主要企業が提供する市場に関する包括的な情報を提示しています。

2-市場の開拓度：有利な新興市場を深く掘り下げ、成熟市場セグメントにおける浸透度を分析しています。

3-市場の多様化：新製品の発売、未開拓の地域、最近の開発、投資に関する詳細な情報を提供します。

4-競合の評価と情報：市場シェア、戦略、製品、認証、規制状況、特許状況、主要企業の製造能力などを網羅的に評価します。

5-製品開発およびイノベーション：将来の技術、研究開発活動、画期的な製品開発に関する知的洞察を提供します。

本レポートは、以下のような主要な質問に対応しています：

1-ITビジネスプロセスアウトソーシング市場の市場規模および予測は？

2-ITビジネスプロセスアウトソーシング市場の予測期間中に投資を検討すべき製品、セグメント、用途、分野は何か？

3-ITビジネスプロセスアウトソーシング市場における技術動向と規制の枠組みは？

4-ITビジネスプロセスアウトソーシング市場における主要ベンダーの市場シェアは？

5-ITビジネスプロセスアウトソーシング市場への参入に適した形態や戦略的手段は？

目次

第1章 序文

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 市場の概要

第5章 市場洞察

  • 市場力学
    • 促進要因
      • 業界全体でデジタル化が進む
      • アウトソーシングサービスを利用する企業が増加
      • コールセンターとカスタマーサービスセンターの数が急増
    • 抑制要因
      • 柔軟性の欠如と管理の難しさ
    • 機会
      • ビジネスの有効性と効率性を向上させる技術開発とイノベーション
      • 最先端テクノロジーの迅速な導入
    • 課題
      • データのセキュリティとプライバシーに関する懸念
  • 市場セグメンテーション分析
  • 市場動向分析
  • 高インフレの累積的影響
  • ポーターのファイブフォース分析
  • バリューチェーンとクリティカルパス分析
  • 規制の枠組み

第6章 ITビジネスプロセスアウトソーシング市場：サービスタイプ別

  • 顧客サービス
  • 財務会計
  • 人事
  • ナレッジプロセスのアウトソーシング
  • 調達

第7章 ITビジネスプロセスアウトソーシング市場：組織規模別

  • 大企業
  • 中小企業

第8章 ITビジネスプロセスアウトソーシング市場：展開別

  • プライベートクラウド
  • パブリッククラウド

第9章 南北アメリカのITビジネスプロセスアウトソーシング市場

  • アルゼンチン
  • ブラジル
  • カナダ
  • メキシコ
  • 米国

第10章 アジア太平洋地域のITビジネスプロセスアウトソーシング市場

  • オーストラリア
  • 中国
  • インド
  • インドネシア
  • 日本
  • マレーシア
  • フィリピン
  • シンガポール
  • 韓国
  • 台湾
  • タイ
  • ベトナム

第11章 欧州・中東・アフリカのITビジネスプロセスアウトソーシング市場

  • デンマーク
  • エジプト
  • フィンランド
  • フランス
  • ドイツ
  • イスラエル
  • イタリア
  • オランダ
  • ナイジェリア
  • ノルウェー
  • ポーランド
  • カタール
  • ロシア
  • サウジアラビア
  • 南アフリカ
  • スペイン
  • スウェーデン
  • スイス
  • トルコ
  • アラブ首長国連邦
  • 英国

第12章 競合情勢

  • FPNVポジショニングマトリクス
  • 市場シェア分析：主要企業別
  • 競合シナリオ主要企業別の分析

第13章 競争力のあるポートフォリオ

  • 主要な企業プロファイル
    • Accenture PLC
    • Acora Ltd.
    • Atos SE
    • Capgemini SE
    • CGI Inc.
    • Cognizant Technology Solutions Corp.
    • Dofort Technologies Pvt. Ltd.
    • HCL Technologies Ltd.
    • Helpware Inc.
    • Infosys Ltd.
    • International Business Machines Corp.
    • ITC Limited
    • Tata Consultancy Services Ltd.
    • Unisys Corp.
    • Unity Communications LLC
    • Wipro Ltd.
  • 主要な製品ポートフォリオ

第14章 付録

  • ディスカッションガイド
  • ライセンスと価格について
図表

LIST OF FIGURES

  • FIGURE 1. IT BUSINESS PROCESS OUTSOURCING MARKET RESEARCH PROCESS
  • FIGURE 2. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, 2023 VS 2030
  • FIGURE 3. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, 2018-2030 (USD MILLION)
  • FIGURE 4. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY REGION, 2023 VS 2030 (%)
  • FIGURE 5. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 6. IT BUSINESS PROCESS OUTSOURCING MARKET DYNAMICS
  • FIGURE 7. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2023 VS 2030 (%)
  • FIGURE 8. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 9. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2023 VS 2030 (%)
  • FIGURE 10. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 11. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2023 VS 2030 (%)
  • FIGURE 12. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 13. AMERICAS IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
  • FIGURE 14. AMERICAS IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 15. UNITED STATES IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY STATE, 2023 VS 2030 (%)
  • FIGURE 16. UNITED STATES IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 17. ASIA-PACIFIC IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
  • FIGURE 18. ASIA-PACIFIC IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 19. EUROPE, MIDDLE EAST & AFRICA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
  • FIGURE 20. EUROPE, MIDDLE EAST & AFRICA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 21. IT BUSINESS PROCESS OUTSOURCING MARKET, FPNV POSITIONING MATRIX, 2023
  • FIGURE 22. IT BUSINESS PROCESS OUTSOURCING MARKET SHARE, BY KEY PLAYER, 2023

LIST OF TABLES

  • TABLE 1. IT BUSINESS PROCESS OUTSOURCING MARKET SEGMENTATION & COVERAGE
  • TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2023
  • TABLE 3. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, 2018-2030 (USD MILLION)
  • TABLE 4. GLOBAL IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 5. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 6. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY CUSTOMER SERVICES, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 7. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY FINANCE & ACCOUNTING, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 8. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY HUMAN RESOURCE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 9. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY KNOWLEDGE PROCESS OUTSOURCING, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 10. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY PROCUREMENT, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 11. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 12. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 13. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SMALL & MEDIUM ENTERPRISES, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 14. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 15. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY PRIVATE CLOUD, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 16. IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY PUBLIC CLOUD, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 17. AMERICAS IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 18. AMERICAS IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 19. AMERICAS IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 20. AMERICAS IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
  • TABLE 21. ARGENTINA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 22. ARGENTINA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 23. ARGENTINA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 24. BRAZIL IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 25. BRAZIL IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 26. BRAZIL IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 27. CANADA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 28. CANADA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 29. CANADA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 30. MEXICO IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 31. MEXICO IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 32. MEXICO IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 33. UNITED STATES IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 34. UNITED STATES IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 35. UNITED STATES IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 36. UNITED STATES IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY STATE, 2018-2030 (USD MILLION)
  • TABLE 37. ASIA-PACIFIC IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 38. ASIA-PACIFIC IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 39. ASIA-PACIFIC IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 40. ASIA-PACIFIC IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
  • TABLE 41. AUSTRALIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 42. AUSTRALIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 43. AUSTRALIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 44. CHINA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 45. CHINA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 46. CHINA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 47. INDIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 48. INDIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 49. INDIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 50. INDONESIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 51. INDONESIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 52. INDONESIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 53. JAPAN IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 54. JAPAN IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 55. JAPAN IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 56. MALAYSIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 57. MALAYSIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 58. MALAYSIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 59. PHILIPPINES IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 60. PHILIPPINES IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 61. PHILIPPINES IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 62. SINGAPORE IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 63. SINGAPORE IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 64. SINGAPORE IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 65. SOUTH KOREA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 66. SOUTH KOREA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 67. SOUTH KOREA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 68. TAIWAN IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 69. TAIWAN IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 70. TAIWAN IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 71. THAILAND IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 72. THAILAND IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 73. THAILAND IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 74. VIETNAM IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 75. VIETNAM IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 76. VIETNAM IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 77. EUROPE, MIDDLE EAST & AFRICA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 78. EUROPE, MIDDLE EAST & AFRICA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 79. EUROPE, MIDDLE EAST & AFRICA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 80. EUROPE, MIDDLE EAST & AFRICA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
  • TABLE 81. DENMARK IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 82. DENMARK IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 83. DENMARK IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 84. EGYPT IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 85. EGYPT IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 86. EGYPT IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 87. FINLAND IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 88. FINLAND IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 89. FINLAND IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 90. FRANCE IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 91. FRANCE IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 92. FRANCE IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 93. GERMANY IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 94. GERMANY IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 95. GERMANY IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 96. ISRAEL IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 97. ISRAEL IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 98. ISRAEL IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 99. ITALY IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 100. ITALY IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 101. ITALY IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 102. NETHERLANDS IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 103. NETHERLANDS IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 104. NETHERLANDS IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 105. NIGERIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 106. NIGERIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 107. NIGERIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 108. NORWAY IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 109. NORWAY IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 110. NORWAY IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 111. POLAND IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 112. POLAND IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 113. POLAND IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 114. QATAR IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 115. QATAR IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 116. QATAR IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 117. RUSSIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 118. RUSSIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 119. RUSSIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 120. SAUDI ARABIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 121. SAUDI ARABIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 122. SAUDI ARABIA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 123. SOUTH AFRICA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 124. SOUTH AFRICA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 125. SOUTH AFRICA IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 126. SPAIN IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 127. SPAIN IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 128. SPAIN IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 129. SWEDEN IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 130. SWEDEN IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 131. SWEDEN IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 132. SWITZERLAND IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 133. SWITZERLAND IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 134. SWITZERLAND IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 135. TURKEY IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 136. TURKEY IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 137. TURKEY IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 138. UNITED ARAB EMIRATES IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 139. UNITED ARAB EMIRATES IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 140. UNITED ARAB EMIRATES IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 141. UNITED KINGDOM IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2030 (USD MILLION)
  • TABLE 142. UNITED KINGDOM IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
  • TABLE 143. UNITED KINGDOM IT BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 144. IT BUSINESS PROCESS OUTSOURCING MARKET, FPNV POSITIONING MATRIX, 2023
  • TABLE 145. IT BUSINESS PROCESS OUTSOURCING MARKET SHARE, BY KEY PLAYER, 2023
  • TABLE 146. IT BUSINESS PROCESS OUTSOURCING MARKET LICENSE & PRICING
目次
Product Code: MRR-742BD517F840

[198 Pages Report] The IT Business Process Outsourcing Market size was estimated at USD 291.65 billion in 2023 and expected to reach USD 314.57 billion in 2024, at a CAGR 8.54% to reach USD 517.65 billion by 2030.

Global IT Business Process Outsourcing Market

KEY MARKET STATISTICS
Base Year [2023] USD 291.65 billion
Estimated Year [2024] USD 314.57 billion
Forecast Year [2030] USD 517.65 billion
CAGR (%) 8.54%
IT Business Process Outsourcing Market - IMG1

FPNV Positioning Matrix

The FPNV Positioning Matrix is pivotal in evaluating the IT Business Process Outsourcing Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

Market Share Analysis

The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the IT Business Process Outsourcing Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

Key Company Profiles

The report delves into recent significant developments in the IT Business Process Outsourcing Market, highlighting leading vendors and their innovative profiles. These include Accenture PLC, Acora Ltd., Atos SE, Capgemini SE, CGI Inc., Cognizant Technology Solutions Corp., Dofort Technologies Pvt. Ltd., HCL Technologies Ltd., Helpware Inc., Infosys Ltd., International Business Machines Corp., ITC Limited, Tata Consultancy Services Ltd., Unisys Corp., Unity Communications LLC, and Wipro Ltd..

Market Segmentation & Coverage

This research report categorizes the IT Business Process Outsourcing Market to forecast the revenues and analyze trends in each of the following sub-markets:

  • Service Type
    • Customer Services
    • Finance & Accounting
    • Human Resource
    • Knowledge Process Outsourcing
    • Procurement
  • Organization Size
    • Large Enterprises
    • Small & Medium Enterprises
  • Deployment
    • Private Cloud
    • Public Cloud
  • Region
    • Americas
      • Argentina
      • Brazil
      • Canada
      • Mexico
      • United States
        • California
        • Florida
        • Illinois
        • New York
        • Ohio
        • Pennsylvania
        • Texas
    • Asia-Pacific
      • Australia
      • China
      • India
      • Indonesia
      • Japan
      • Malaysia
      • Philippines
      • Singapore
      • South Korea
      • Taiwan
      • Thailand
      • Vietnam
    • Europe, Middle East & Africa
      • Denmark
      • Egypt
      • Finland
      • France
      • Germany
      • Israel
      • Italy
      • Netherlands
      • Nigeria
      • Norway
      • Poland
      • Qatar
      • Russia
      • Saudi Arabia
      • South Africa
      • Spain
      • Sweden
      • Switzerland
      • Turkey
      • United Arab Emirates
      • United Kingdom

The report offers valuable insights on the following aspects:

1. Market Penetration: It presents comprehensive information on the market provided by key players.

2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.

3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.

4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.

5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.

The report addresses key questions such as:

1. What is the market size and forecast of the IT Business Process Outsourcing Market?

2. Which products, segments, applications, and areas should one consider investing in over the forecast period in the IT Business Process Outsourcing Market?

3. What are the technology trends and regulatory frameworks in the IT Business Process Outsourcing Market?

4. What is the market share of the leading vendors in the IT Business Process Outsourcing Market?

5. Which modes and strategic moves are suitable for entering the IT Business Process Outsourcing Market?

Table of Contents

1. Preface

  • 1.1. Objectives of the Study
  • 1.2. Market Segmentation & Coverage
  • 1.3. Years Considered for the Study
  • 1.4. Currency & Pricing
  • 1.5. Language
  • 1.6. Limitations
  • 1.7. Assumptions
  • 1.8. Stakeholders

2. Research Methodology

  • 2.1. Define: Research Objective
  • 2.2. Determine: Research Design
  • 2.3. Prepare: Research Instrument
  • 2.4. Collect: Data Source
  • 2.5. Analyze: Data Interpretation
  • 2.6. Formulate: Data Verification
  • 2.7. Publish: Research Report
  • 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

  • 4.1. Introduction
  • 4.2. IT Business Process Outsourcing Market, by Region

5. Market Insights

  • 5.1. Market Dynamics
    • 5.1.1. Drivers
      • 5.1.1.1. Increasing digitization across industry verticals
      • 5.1.1.2. Rising number of firms utilizing outsourced services
      • 5.1.1.3. Surging number of call and customer service centers
    • 5.1.2. Restraints
      • 5.1.2.1. Lack of flexibility and management difficulties
    • 5.1.3. Opportunities
      • 5.1.3.1. Technological developments and innovation to improve business effectiveness and efficiency
      • 5.1.3.2. Rapid adoption of cutting-edge technology
    • 5.1.4. Challenges
      • 5.1.4.1. Concern regarding data security and privacy
  • 5.2. Market Segmentation Analysis
  • 5.3. Market Trend Analysis
  • 5.4. Cumulative Impact of High Inflation
  • 5.5. Porter's Five Forces Analysis
    • 5.5.1. Threat of New Entrants
    • 5.5.2. Threat of Substitutes
    • 5.5.3. Bargaining Power of Customers
    • 5.5.4. Bargaining Power of Suppliers
    • 5.5.5. Industry Rivalry
  • 5.6. Value Chain & Critical Path Analysis
  • 5.7. Regulatory Framework

6. IT Business Process Outsourcing Market, by Service Type

  • 6.1. Introduction
  • 6.2. Customer Services
  • 6.3. Finance & Accounting
  • 6.4. Human Resource
  • 6.5. Knowledge Process Outsourcing
  • 6.6. Procurement

7. IT Business Process Outsourcing Market, by Organization Size

  • 7.1. Introduction
  • 7.2. Large Enterprises
  • 7.3. Small & Medium Enterprises

8. IT Business Process Outsourcing Market, by Deployment

  • 8.1. Introduction
  • 8.2. Private Cloud
  • 8.3. Public Cloud

9. Americas IT Business Process Outsourcing Market

  • 9.1. Introduction
  • 9.2. Argentina
  • 9.3. Brazil
  • 9.4. Canada
  • 9.5. Mexico
  • 9.6. United States

10. Asia-Pacific IT Business Process Outsourcing Market

  • 10.1. Introduction
  • 10.2. Australia
  • 10.3. China
  • 10.4. India
  • 10.5. Indonesia
  • 10.6. Japan
  • 10.7. Malaysia
  • 10.8. Philippines
  • 10.9. Singapore
  • 10.10. South Korea
  • 10.11. Taiwan
  • 10.12. Thailand
  • 10.13. Vietnam

11. Europe, Middle East & Africa IT Business Process Outsourcing Market

  • 11.1. Introduction
  • 11.2. Denmark
  • 11.3. Egypt
  • 11.4. Finland
  • 11.5. France
  • 11.6. Germany
  • 11.7. Israel
  • 11.8. Italy
  • 11.9. Netherlands
  • 11.10. Nigeria
  • 11.11. Norway
  • 11.12. Poland
  • 11.13. Qatar
  • 11.14. Russia
  • 11.15. Saudi Arabia
  • 11.16. South Africa
  • 11.17. Spain
  • 11.18. Sweden
  • 11.19. Switzerland
  • 11.20. Turkey
  • 11.21. United Arab Emirates
  • 11.22. United Kingdom

12. Competitive Landscape

  • 12.1. FPNV Positioning Matrix
  • 12.2. Market Share Analysis, By Key Player
  • 12.3. Competitive Scenario Analysis, By Key Player

13. Competitive Portfolio

  • 13.1. Key Company Profiles
    • 13.1.1. Accenture PLC
    • 13.1.2. Acora Ltd.
    • 13.1.3. Atos SE
    • 13.1.4. Capgemini SE
    • 13.1.5. CGI Inc.
    • 13.1.6. Cognizant Technology Solutions Corp.
    • 13.1.7. Dofort Technologies Pvt. Ltd.
    • 13.1.8. HCL Technologies Ltd.
    • 13.1.9. Helpware Inc.
    • 13.1.10. Infosys Ltd.
    • 13.1.11. International Business Machines Corp.
    • 13.1.12. ITC Limited
    • 13.1.13. Tata Consultancy Services Ltd.
    • 13.1.14. Unisys Corp.
    • 13.1.15. Unity Communications LLC
    • 13.1.16. Wipro Ltd.
  • 13.2. Key Product Portfolio

14. Appendix

  • 14.1. Discussion Guide
  • 14.2. License & Pricing