ホテルとホスピタリティ管理ソフトウェアの世界市場 2024-2028

ホテルとホスピタリティ管理ソフトウェア市場は2023-2028年に12億7,000万米ドル、予測期間中のCAGRは6.58%で成長すると予測されます。

当レポートでは、ホテルとホスピタリティ管理ソフトウェア市場の全体的な分析、市場規模・予測、動向、成長促進要因、課題、約25のベンダーを網羅したベンダー分析などを掲載しています。

現在の市場シナリオ、最新動向と促進要因、市場環境全体に関する最新分析を提供しています。市場は、ホスピタリティビジネスにおける全体的な運用コストの削減、大規模な顧客管理に対する要求の高まり、ホスピタリティ分野におけるモビリティに対する需要の高まりによって牽引されています。

本調査では、今後数年間のホテルとホスピタリティ管理ソフトウェア市場の成長を促進する主な要因の1つとして、ホテルとホスピタリティ管理システムにおけるクラウド統合の増加を挙げています。また、ソーシャルインタラクションに対する需要の高まりや、小規模ホテルやホスピタリティプロバイダーによる採用の拡大も、市場の大きな需要につながると思われます。

目次

第1章 エグゼクティブサマリー

• 市場概要

第2章 市場情勢

• 市場エコシステム

第3章 市場規模の評価

• 市場の定義
• 市場セグメント分析
• 市場規模 2023
• 市場の見通し 2023-2028

第4章 市場規模実績

• ホテルとホスピタリティ管理ソフトウェアの世界市場 2018-2022
• 展開セグメント分析 2018-2022
• 用途別セグメント分析 2018-2022
• 地域別セグメント分析 2018-2022
• 国別セグメント分析 2018-2022

第5章 ファイブフォース分析

• ファイブフォースの要約
• 買い手の交渉力
• 供給企業の交渉力
• 新規参入業者の脅威
• 代替品の脅威
• 競争の脅威
• 市況

第6章 市場セグメンテーション：展開別

• 市場セグメント
• 比較：展開別
• クラウドベース：市場規模と予測 2023-2028
• オンプレミス：市場規模と予測 2023-2028
• 市場機会：展開別

第7章 市場セグメンテーション：用途別

• 市場セグメント
• 比較：用途別
• ビジネスホテル：市場規模と予測 2023-2028
• 伝統あるブティックホテル：市場規模と予測 2023-2028
• リゾートとスパ：市場規模と予測 2023-2028
• 市場機会：用途別

第8章 顧客情勢

• 顧客情勢の概要

第9章 地域別情勢

• 地域別セグメンテーション
• 地域別比較
• 欧州：市場規模と予測 2023-2028
• アジア太平洋：市場規模と予測 2023-2028
• 北米：市場規模と予測 2023-2028
• 中東・アフリカ：市場規模と予測 2023-2028
• 南米：市場規模と予測 2023-2028
• 米国：市場規模と予測 2023-2028
• フランス：市場規模と予測 2023-2028
• 中国：市場規模と予測 2023-2028
• スペイン：市場規模と予測 2023-2028
• 英国：市場規模と予測 2023-2028
• 市場機会：地域情勢別

第10章 促進要因、課題、および動向

• 市場促進要因
• 市場の課題
• 促進要因と課題の影響
• 市場動向

第11章 ベンダー情勢

• 概要
• ベンダー情勢
• 混乱の状況
• 業界のリスク

第12章 ベンダー分析

• 対象ベンダー
• ベンダーの市場ポジショニング
• Amadeus IT Group SA
• Ciirus Inc.
• Cisco Systems Inc.
• Cloudbeds
• Honeywell International Inc.
• Infor Inc.
• Johnson Controls
• NEC Corporation
• Oracle Corp.
• Sabre Corp.
• Salesforce Inc.
• Schneider Electric SE
• Siemens AG
• SkyTouch Solutions LLC
• StayNTouch Inc.

第13章 付録

Exhibits:

• Exhibits1: Executive Summary - Chart on Market Overview
• Exhibits2: Executive Summary - Data Table on Market Overview
• Exhibits3: Executive Summary - Chart on Global Market Characteristics
• Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
• Exhibits5: Executive Summary - Chart on Market Segmentation by Deployment
• Exhibits6: Executive Summary - Chart on Market Segmentation by Application
• Exhibits7: Executive Summary - Chart on Incremental Growth
• Exhibits8: Executive Summary - Data Table on Incremental Growth
• Exhibits9: Executive Summary - Chart on Vendor Market Positioning
• Exhibits10: Parent market
• Exhibits11: Market Characteristics
• Exhibits12: Offerings of vendors included in the market definition
• Exhibits13: Market segments
• Exhibits14: Chart on Global - Market size and forecast 2023-2028 ($ billion)
• Exhibits15: Data Table on Global - Market size and forecast 2023-2028 ($ billion)
• Exhibits16: Chart on Global Market: Year-over-year growth 2023-2028 (%)
• Exhibits17: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
• Exhibits18: Historic Market Size - Data Table on global hotel and hospitality management software market 2018 - 2022 ($ billion)
• Exhibits19: Historic Market Size - Deployment Segment 2018 - 2022 ($ billion)
• Exhibits20: Historic Market Size - Application Segment 2018 - 2022 ($ billion)
• Exhibits21: Historic Market Size - Geography Segment 2018 - 2022 ($ billion)
• Exhibits22: Historic Market Size - Country Segment 2018 - 2022 ($ billion)
• Exhibits23: Five forces analysis - Comparison between 2023 and 2028
• Exhibits24: Chart on Bargaining power of buyers - Impact of key factors 2023 and 2028
• Exhibits25: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
• Exhibits26: Threat of new entrants - Impact of key factors in 2023 and 2028
• Exhibits27: Threat of substitutes - Impact of key factors in 2023 and 2028
• Exhibits28: Threat of rivalry - Impact of key factors in 2023 and 2028
• Exhibits29: Chart on Market condition - Five forces 2023 and 2028
• Exhibits30: Chart on Deployment - Market share 2023-2028 (%)
• Exhibits31: Data Table on Deployment - Market share 2023-2028 (%)
• Exhibits32: Chart on Comparison by Deployment
• Exhibits33: Data Table on Comparison by Deployment
• Exhibits34: Chart on Cloud-based - Market size and forecast 2023-2028 ($ billion)
• Exhibits35: Data Table on Cloud-based - Market size and forecast 2023-2028 ($ billion)
• Exhibits36: Chart on Cloud-based - Year-over-year growth 2023-2028 (%)
• Exhibits37: Data Table on Cloud-based - Year-over-year growth 2023-2028 (%)
• Exhibits38: Chart on On-premises - Market size and forecast 2023-2028 ($ billion)
• Exhibits39: Data Table on On-premises - Market size and forecast 2023-2028 ($ billion)
• Exhibits40: Chart on On-premises - Year-over-year growth 2023-2028 (%)
• Exhibits41: Data Table on On-premises - Year-over-year growth 2023-2028 (%)
• Exhibits42: Market opportunity by Deployment ($ billion)
• Exhibits43: Data Table on Market opportunity by Deployment ($ billion)
• Exhibits44: Chart on Application - Market share 2023-2028 (%)
• Exhibits45: Data Table on Application - Market share 2023-2028 (%)
• Exhibits46: Chart on Comparison by Application
• Exhibits47: Data Table on Comparison by Application
• Exhibits48: Chart on Business hotels - Market size and forecast 2023-2028 ($ billion)
• Exhibits49: Data Table on Business hotels - Market size and forecast 2023-2028 ($ billion)
• Exhibits50: Chart on Business hotels - Year-over-year growth 2023-2028 (%)
• Exhibits51: Data Table on Business hotels - Year-over-year growth 2023-2028 (%)
• Exhibits52: Chart on Heritage and boutique hotels - Market size and forecast 2023-2028 ($ billion)
• Exhibits53: Data Table on Heritage and boutique hotels - Market size and forecast 2023-2028 ($ billion)
• Exhibits54: Chart on Heritage and boutique hotels - Year-over-year growth 2023-2028 (%)
• Exhibits55: Data Table on Heritage and boutique hotels - Year-over-year growth 2023-2028 (%)
• Exhibits56: Chart on Resorts and spas - Market size and forecast 2023-2028 ($ billion)
• Exhibits57: Data Table on Resorts and spas - Market size and forecast 2023-2028 ($ billion)
• Exhibits58: Chart on Resorts and spas - Year-over-year growth 2023-2028 (%)
• Exhibits59: Data Table on Resorts and spas - Year-over-year growth 2023-2028 (%)
• Exhibits60: Market opportunity by Application ($ billion)
• Exhibits61: Data Table on Market opportunity by Application ($ billion)
• Exhibits62: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
• Exhibits63: Chart on Market share By Geographical Landscape 2023-2028 (%)
• Exhibits64: Data Table on Market share By Geographical Landscape 2023-2028 (%)
• Exhibits65: Chart on Geographic comparison
• Exhibits66: Data Table on Geographic comparison
• Exhibits67: Chart on Europe - Market size and forecast 2023-2028 ($ billion)
• Exhibits68: Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
• Exhibits69: Chart on Europe - Year-over-year growth 2023-2028 (%)
• Exhibits70: Data Table on Europe - Year-over-year growth 2023-2028 (%)
• Exhibits71: Chart on APAC - Market size and forecast 2023-2028 ($ billion)
• Exhibits72: Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
• Exhibits73: Chart on APAC - Year-over-year growth 2023-2028 (%)
• Exhibits74: Data Table on APAC - Year-over-year growth 2023-2028 (%)
• Exhibits75: Chart on North America - Market size and forecast 2023-2028 ($ billion)
• Exhibits76: Data Table on North America - Market size and forecast 2023-2028 ($ billion)
• Exhibits77: Chart on North America - Year-over-year growth 2023-2028 (%)
• Exhibits78: Data Table on North America - Year-over-year growth 2023-2028 (%)
• Exhibits79: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
• Exhibits80: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
• Exhibits81: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
• Exhibits82: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
• Exhibits83: Chart on South America - Market size and forecast 2023-2028 ($ billion)
• Exhibits84: Data Table on South America - Market size and forecast 2023-2028 ($ billion)
• Exhibits85: Chart on South America - Year-over-year growth 2023-2028 (%)
• Exhibits86: Data Table on South America - Year-over-year growth 2023-2028 (%)
• Exhibits87: Chart on US - Market size and forecast 2023-2028 ($ billion)
• Exhibits88: Data Table on US - Market size and forecast 2023-2028 ($ billion)
• Exhibits89: Chart on US - Year-over-year growth 2023-2028 (%)
• Exhibits90: Data Table on US - Year-over-year growth 2023-2028 (%)
• Exhibits91: Chart on France - Market size and forecast 2023-2028 ($ billion)
• Exhibits92: Data Table on France - Market size and forecast 2023-2028 ($ billion)
• Exhibits93: Chart on France - Year-over-year growth 2023-2028 (%)
• Exhibits94: Data Table on France - Year-over-year growth 2023-2028 (%)
• Exhibits95: Chart on China - Market size and forecast 2023-2028 ($ billion)
• Exhibits96: Data Table on China - Market size and forecast 2023-2028 ($ billion)
• Exhibits97: Chart on China - Year-over-year growth 2023-2028 (%)
• Exhibits98: Data Table on China - Year-over-year growth 2023-2028 (%)
• Exhibits99: Chart on Spain - Market size and forecast 2023-2028 ($ billion)
• Exhibits100: Data Table on Spain - Market size and forecast 2023-2028 ($ billion)
• Exhibits101: Chart on Spain - Year-over-year growth 2023-2028 (%)
• Exhibits102: Data Table on Spain - Year-over-year growth 2023-2028 (%)
• Exhibits103: Chart on UK - Market size and forecast 2023-2028 ($ billion)
• Exhibits104: Data Table on UK - Market size and forecast 2023-2028 ($ billion)
• Exhibits105: Chart on UK - Year-over-year growth 2023-2028 (%)
• Exhibits106: Data Table on UK - Year-over-year growth 2023-2028 (%)
• Exhibits107: Market opportunity By Geographical Landscape ($ billion)
• Exhibits108: Data Tables on Market opportunity By Geographical Landscape ($ billion)
• Exhibits109: Impact of drivers and challenges in 2023 and 2028
• Exhibits110: Overview on Criticality of inputs and Factors of differentiation
• Exhibits111: Overview on factors of disruption
• Exhibits112: Impact of key risks on business
• Exhibits113: Vendors covered
• Exhibits114: Matrix on vendor position and classification
• Exhibits115: Amadeus IT Group SA - Overview
• Exhibits116: Amadeus IT Group SA - Business segments
• Exhibits117: Amadeus IT Group SA - Key news
• Exhibits118: Amadeus IT Group SA - Key offerings
• Exhibits119: Amadeus IT Group SA - Segment focus
• Exhibits120: Ciirus Inc. - Overview
• Exhibits121: Ciirus Inc. - Product / Service
• Exhibits122: Ciirus Inc. - Key offerings
• Exhibits123: Cisco Systems Inc. - Overview
• Exhibits124: Cisco Systems Inc. - Business segments
• Exhibits125: Cisco Systems Inc. - Key news
• Exhibits126: Cisco Systems Inc. - Key offerings
• Exhibits127: Cisco Systems Inc. - Segment focus
• Exhibits128: Cloudbeds - Overview
• Exhibits129: Cloudbeds - Product / Service
• Exhibits130: Cloudbeds - Key offerings
• Exhibits131: Honeywell International Inc. - Overview
• Exhibits132: Honeywell International Inc. - Business segments
• Exhibits133: Honeywell International Inc. - Key news
• Exhibits134: Honeywell International Inc. - Key offerings
• Exhibits135: Honeywell International Inc. - Segment focus
• Exhibits136: Infor Inc. - Overview
• Exhibits137: Infor Inc. - Product / Service
• Exhibits138: Infor Inc. - Key news
• Exhibits139: Infor Inc. - Key offerings
• Exhibits140: Johnson Controls - Overview
• Exhibits141: Johnson Controls - Business segments
• Exhibits142: Johnson Controls - Key news
• Exhibits143: Johnson Controls - Key offerings
• Exhibits144: Johnson Controls - Segment focus
• Exhibits145: NEC Corporation - Overview
• Exhibits146: NEC Corporation - Business segments
• Exhibits147: NEC Corporation - Key news
• Exhibits148: NEC Corporation - Key offerings
• Exhibits149: NEC Corporation - Segment focus
• Exhibits150: Oracle Corp. - Overview
• Exhibits151: Oracle Corp. - Business segments
• Exhibits152: Oracle Corp. - Key news
• Exhibits153: Oracle Corp. - Key offerings
• Exhibits154: Oracle Corp. - Segment focus
• Exhibits155: Sabre Corp. - Overview
• Exhibits156: Sabre Corp. - Business segments
• Exhibits157: Sabre Corp. - Key offerings
• Exhibits158: Sabre Corp. - Segment focus
• Exhibits159: Salesforce Inc. - Overview
• Exhibits160: Salesforce Inc. - Product / Service
• Exhibits161: Salesforce Inc. - Key offerings
• Exhibits162: Schneider Electric SE - Overview
• Exhibits163: Schneider Electric SE - Business segments
• Exhibits164: Schneider Electric SE - Key offerings
• Exhibits165: Schneider Electric SE - Segment focus
• Exhibits166: Siemens AG - Overview
• Exhibits167: Siemens AG - Business segments
• Exhibits168: Siemens AG - Key news
• Exhibits169: Siemens AG - Key offerings
• Exhibits170: Siemens AG - Segment focus
• Exhibits171: SkyTouch Solutions LLC - Overview
• Exhibits172: SkyTouch Solutions LLC - Product / Service
• Exhibits173: SkyTouch Solutions LLC - Key offerings
• Exhibits174: StayNTouch Inc. - Overview
• Exhibits175: StayNTouch Inc. - Product / Service
• Exhibits176: StayNTouch Inc. - Key offerings
• Exhibits177: Inclusions checklist
• Exhibits178: Exclusions checklist
• Exhibits179: Currency conversion rates for US$
• Exhibits180: Research methodology
• Exhibits181: Validation techniques employed for market sizing
• Exhibits182: Information sources
• Exhibits183: List of abbreviations

The hotel and hospitality management software market is forecasted to grow by USD 1.27 bn during 2023-2028, accelerating at a CAGR of 6.58% during the forecast period. The report on the hotel and hospitality management software market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by reduction in overall operational costs in hospitality businesses, increasing requirement for large-scale client management, and rising demand for mobility in hospitality sector.

Technavio's hotel and hospitality management software market is segmented as below:

By Deployment

• Cloud-based
• On-premises

By Application

• Business hotels
• Heritage and boutique hotels
• Resorts and spas

By Geographical Landscape

• Europe
• APAC
• North America
• Middle East and Africa
• South America

This study identifies the rise in cloud integration in hotel and hospitality management systems as one of the prime reasons driving the hotel and hospitality management software market growth during the next few years. Also, increasing demand for social interaction and growing adoption by small-scale hotel and hospitality providers will lead to sizable demand in the market.

The report on the hotel and hospitality management software market covers the following areas:

• Hotel and hospitality management software market sizing
• Hotel and hospitality management software market forecast
• Hotel and hospitality management software market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading hotel and hospitality management software market vendors that include 360 Mango Solutions Pvt. Ltd., Amadeus IT Group SA, Ciirus Inc., Cisco Systems Inc., Cloudbeds, Guestline Ltd., Honeywell International Inc., Infor Inc., Johnson Controls, Microsoft Corp., NEC Corporation, Oracle Corp., Sabre Corp., Sage Group plc, Salesforce Inc., Schneider Electric SE, Siemens AG, SkyTouch Solutions LLC, StayNTouch Inc., WebRezPro PMS, and Workday Inc.. Also, the hotel and hospitality management software market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.

Table of Contents

1 Executive Summary

• 1.1 Market overview

2 Market Landscape

• 2.1 Market ecosystem

3 Market Sizing

• 3.1 Market definition
• 3.2 Market segment analysis
• 3.3 Market size 2023
• 3.4 Market outlook: Forecast for 2023-2028

4 Historic Market Size

• 4.1 Global hotel and hospitality management software market 2018 - 2022
• 4.2 Deployment Segment Analysis 2018 - 2022
• 4.3 Application Segment Analysis 2018 - 2022
• 4.4 Geography Segment Analysis 2018 - 2022
• 4.5 Country Segment Analysis 2018 - 2022

5 Five Forces Analysis

• 5.1 Five forces summary
• 5.2 Bargaining power of buyers
• 5.3 Bargaining power of suppliers
• 5.4 Threat of new entrants
• 5.5 Threat of substitutes
• 5.6 Threat of rivalry
• 5.7 Market condition

6 Market Segmentation by Deployment

• 6.1 Market segments
• 6.2 Comparison by Deployment
• 6.3 Cloud-based - Market size and forecast 2023-2028
• 6.4 On-premises - Market size and forecast 2023-2028
• 6.5 Market opportunity by Deployment

7 Market Segmentation by Application

• 7.1 Market segments
• 7.2 Comparison by Application
• 7.3 Business hotels - Market size and forecast 2023-2028
• 7.4 Heritage and boutique hotels - Market size and forecast 2023-2028
• 7.5 Resorts and spas - Market size and forecast 2023-2028
• 7.6 Market opportunity by Application

8 Customer Landscape

• 8.1 Customer landscape overview

9 Geographic Landscape

• 9.1 Geographic segmentation
• 9.2 Geographic comparison
• 9.3 Europe - Market size and forecast 2023-2028
• 9.4 APAC - Market size and forecast 2023-2028
• 9.5 North America - Market size and forecast 2023-2028
• 9.6 Middle East and Africa - Market size and forecast 2023-2028
• 9.7 South America - Market size and forecast 2023-2028
• 9.8 US - Market size and forecast 2023-2028
• 9.9 France - Market size and forecast 2023-2028
• 9.10 China - Market size and forecast 2023-2028
• 9.11 Spain - Market size and forecast 2023-2028
• 9.12 UK - Market size and forecast 2023-2028
• 9.13 Market opportunity By Geographical Landscape

10 Drivers, Challenges, and Trends

• 10.1 Market drivers
• 10.2 Market challenges
• 10.3 Impact of drivers and challenges
• 10.4 Market trends

11 Vendor Landscape

• 11.1 Overview
• 11.2 Vendor landscape
• 11.3 Landscape disruption
• 11.4 Industry risks

12 Vendor Analysis

• 12.1 Vendors covered
• 12.2 Market positioning of vendors
• 12.3 Amadeus IT Group SA
• 12.4 Ciirus Inc.
• 12.5 Cisco Systems Inc.
• 12.6 Cloudbeds
• 12.7 Honeywell International Inc.
• 12.8 Infor Inc.
• 12.9 Johnson Controls
• 12.10 NEC Corporation
• 12.11 Oracle Corp.
• 12.12 Sabre Corp.
• 12.13 Salesforce Inc.
• 12.14 Schneider Electric SE
• 12.15 Siemens AG
• 12.16 SkyTouch Solutions LLC
• 12.17 StayNTouch Inc.

13 Appendix

• 13.1 Scope of the report
• 13.2 Inclusions and exclusions checklist
• 13.3 Currency conversion rates for US$
• 13.4 Research methodology
• 13.5 List of abbreviations