インテリジェント・バーチャルアシスタントの世界市場 2024-2028

概要

インテリジェント・バーチャルアシスタント市場は、2023年から2028年にかけて50億82万米ドル、予測期間中のCAGRは23.05%で成長すると予測されています。

当レポートでは、インテリジェント・バーチャルアシスタント市場の全体的な分析、市場規模・予測、動向、成長促進要因、課題、約25のベンダーを網羅したベンダー分析などを掲載しています。

現在の市場シナリオ、最新動向と促進要因、市場環境全体に関する最新分析を提供しています。同市場は、企業における顧客サービス強化の需要増加、コンテンツ消費者、所有者、出版社へのメリット提供、IoTやスマートデバイスとIVASの統合などによって牽引されています。

本調査では、ヘルスケアにおけるインテリジェント・バーチャルアシスタント・アプリケーションの増加が、今後数年間のインテリジェント・バーチャルアシスタント市場の成長を牽引する主要因の1つであると分析しています。また、M&A、パートナーシップ、コラボレーションの増加、ボイスコマースの人気上昇も市場の大きな需要につながっています。

目次

第1章 エグゼクティブサマリー

• 市場概要

第2章 市場情勢

• 市場エコシステム

第3章 市場規模

• 市場の定義
• 市場セグメント分析
• 市場規模 2023
• 市場の見通し 2023-2028

第4章 市場規模実績

• インテリジェント・バーチャルアシスタントの世界市場 2018-2022
• 製品セグメント分析 2018-2022
• タイプセグメント分析 2018-2022
• 地域別セグメント分析 2018-2022
• 国別セグメント分析 2018-2022

第5章 ファイブフォース分析

• ファイブフォースの要約
• 買い手の交渉力
• 供給企業の交渉力
• 新規参入業者の脅威
• 代替品の脅威
• 競争の脅威
• 市況

第6章 市場セグメンテーション：製品別

• 市場セグメント
• 比較：製品別
• チャットボット：市場規模と予測 2023-2028
• スマートスピーカー：市場規模と予測 2023-2028
• 市場機会：製品別

第7章 市場セグメンテーション：タイプ別

• 市場セグメント
• 比較：タイプ別
• テキスト読み上げ機能：市場規模と予測 2023-2028
• 音声認識：市場規模と予測 2023-2028
• テキストベース機能：市場規模と予測 2023-2028
• 市場機会：タイプ別

第8章 顧客情勢

• 顧客情勢の概要

第9章 地域別情勢

• 地域別セグメンテーション
• 地域別比較
• 北米：市場規模と予測 2023-2028
• アジア太平洋：市場規模と予測 2023-2028
• 欧州：市場規模と予測 2023-2028
• 南米：市場規模と予測 2023-2028
• 中東・アフリカ：市場規模と予測 2023-2028
• 米国：市場規模と予測 2023-2028
• 中国：市場規模と予測 2023-2028
• カナダ：市場規模と予測 2023-2028
• 日本：市場規模と予測 2023-2028
• 英国：市場規模と予測 2023-2028
• 市場機会：地域情勢別

第10章 促進要因、課題、および動向

• 市場促進要因
• 市場の課題
• 促進要因と課題の影響
• 市場動向

第11章 ベンダー情勢

• 概要
• ベンダー情勢
• 混乱の状況
• 業界のリスク

第12章 ベンダー分析

• 対象ベンダー
• ベンダーの市場ポジショニング
• Alphabet Inc.
• Amazon.com Inc.
• Anboto Europe SL Co.
• Apple Inc.
• Baidu Inc.
• Creative Virtual Ltd.
• eGain Corp.
• Inbenta Holdings Inc.
• International Business Machines Corp.
• Microsoft Corp.
• Nuance Communications Inc.
• Oracle Corp.
• Samsung Electronics Co. Ltd.
• Sense.ly Corp.
• Verint Systems Inc.

第13章 付録

Exhibits:

• Exhibits1: Executive Summary - Chart on Market Overview
• Exhibits2: Executive Summary - Data Table on Market Overview
• Exhibits3: Executive Summary - Chart on Global Market Characteristics
• Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
• Exhibits5: Executive Summary - Chart on Market Segmentation by Product
• Exhibits6: Executive Summary - Chart on Market Segmentation by Type
• Exhibits7: Executive Summary - Chart on Incremental Growth
• Exhibits8: Executive Summary - Data Table on Incremental Growth
• Exhibits9: Executive Summary - Chart on Vendor Market Positioning
• Exhibits10: Parent market
• Exhibits11: Market Characteristics
• Exhibits12: Offerings of vendors included in the market definition
• Exhibits13: Market segments
• Exhibits14: Chart on Global - Market size and forecast 2023-2028 ($ million)
• Exhibits15: Data Table on Global - Market size and forecast 2023-2028 ($ million)
• Exhibits16: Chart on Global Market: Year-over-year growth 2023-2028 (%)
• Exhibits17: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
• Exhibits18: Historic Market Size - Data Table on global intelligent virtual assistant market 2018 - 2022 ($ million)
• Exhibits19: Historic Market Size - Product Segment 2018 - 2022 ($ million)
• Exhibits20: Historic Market Size - Type Segment 2018 - 2022 ($ million)
• Exhibits21: Historic Market Size - Geography Segment 2018 - 2022 ($ million)
• Exhibits22: Historic Market Size - Country Segment 2018 - 2022 ($ million)
• Exhibits23: Five forces analysis - Comparison between 2023 and 2028
• Exhibits24: Chart on Bargaining power of buyers - Impact of key factors 2023 and 2028
• Exhibits25: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
• Exhibits26: Threat of new entrants - Impact of key factors in 2023 and 2028
• Exhibits27: Threat of substitutes - Impact of key factors in 2023 and 2028
• Exhibits28: Threat of rivalry - Impact of key factors in 2023 and 2028
• Exhibits29: Chart on Market condition - Five forces 2023 and 2028
• Exhibits30: Chart on Product - Market share 2023-2028 (%)
• Exhibits31: Data Table on Product - Market share 2023-2028 (%)
• Exhibits32: Chart on Comparison by Product
• Exhibits33: Data Table on Comparison by Product
• Exhibits34: Chart on Chatbots - Market size and forecast 2023-2028 ($ million)
• Exhibits35: Data Table on Chatbots - Market size and forecast 2023-2028 ($ million)
• Exhibits36: Chart on Chatbots - Year-over-year growth 2023-2028 (%)
• Exhibits37: Data Table on Chatbots - Year-over-year growth 2023-2028 (%)
• Exhibits38: Chart on Smart speakers - Market size and forecast 2023-2028 ($ million)
• Exhibits39: Data Table on Smart speakers - Market size and forecast 2023-2028 ($ million)
• Exhibits40: Chart on Smart speakers - Year-over-year growth 2023-2028 (%)
• Exhibits41: Data Table on Smart speakers - Year-over-year growth 2023-2028 (%)
• Exhibits42: Market opportunity by Product ($ million)
• Exhibits43: Data Table on Market opportunity by Product ($ million)
• Exhibits44: Chart on Type - Market share 2023-2028 (%)
• Exhibits45: Data Table on Type - Market share 2023-2028 (%)
• Exhibits46: Chart on Comparison by Type
• Exhibits47: Data Table on Comparison by Type
• Exhibits48: Chart on Text-to-speech - Market size and forecast 2023-2028 ($ million)
• Exhibits49: Data Table on Text-to-speech - Market size and forecast 2023-2028 ($ million)
• Exhibits50: Chart on Text-to-speech - Year-over-year growth 2023-2028 (%)
• Exhibits51: Data Table on Text-to-speech - Year-over-year growth 2023-2028 (%)
• Exhibits52: Chart on Voice recognition - Market size and forecast 2023-2028 ($ million)
• Exhibits53: Data Table on Voice recognition - Market size and forecast 2023-2028 ($ million)
• Exhibits54: Chart on Voice recognition - Year-over-year growth 2023-2028 (%)
• Exhibits55: Data Table on Voice recognition - Year-over-year growth 2023-2028 (%)
• Exhibits56: Chart on Text-based - Market size and forecast 2023-2028 ($ million)
• Exhibits57: Data Table on Text-based - Market size and forecast 2023-2028 ($ million)
• Exhibits58: Chart on Text-based - Year-over-year growth 2023-2028 (%)
• Exhibits59: Data Table on Text-based - Year-over-year growth 2023-2028 (%)
• Exhibits60: Market opportunity by Type ($ million)
• Exhibits61: Data Table on Market opportunity by Type ($ million)
• Exhibits62: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
• Exhibits63: Chart on Market share By Geographical Landscape 2023-2028 (%)
• Exhibits64: Data Table on Market share By Geographical Landscape 2023-2028 (%)
• Exhibits65: Chart on Geographic comparison
• Exhibits66: Data Table on Geographic comparison
• Exhibits67: Chart on North America - Market size and forecast 2023-2028 ($ million)
• Exhibits68: Data Table on North America - Market size and forecast 2023-2028 ($ million)
• Exhibits69: Chart on North America - Year-over-year growth 2023-2028 (%)
• Exhibits70: Data Table on North America - Year-over-year growth 2023-2028 (%)
• Exhibits71: Chart on APAC - Market size and forecast 2023-2028 ($ million)
• Exhibits72: Data Table on APAC - Market size and forecast 2023-2028 ($ million)
• Exhibits73: Chart on APAC - Year-over-year growth 2023-2028 (%)
• Exhibits74: Data Table on APAC - Year-over-year growth 2023-2028 (%)
• Exhibits75: Chart on Europe - Market size and forecast 2023-2028 ($ million)
• Exhibits76: Data Table on Europe - Market size and forecast 2023-2028 ($ million)
• Exhibits77: Chart on Europe - Year-over-year growth 2023-2028 (%)
• Exhibits78: Data Table on Europe - Year-over-year growth 2023-2028 (%)
• Exhibits79: Chart on South America - Market size and forecast 2023-2028 ($ million)
• Exhibits80: Data Table on South America - Market size and forecast 2023-2028 ($ million)
• Exhibits81: Chart on South America - Year-over-year growth 2023-2028 (%)
• Exhibits82: Data Table on South America - Year-over-year growth 2023-2028 (%)
• Exhibits83: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
• Exhibits84: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
• Exhibits85: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
• Exhibits86: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
• Exhibits87: Chart on US - Market size and forecast 2023-2028 ($ million)
• Exhibits88: Data Table on US - Market size and forecast 2023-2028 ($ million)
• Exhibits89: Chart on US - Year-over-year growth 2023-2028 (%)
• Exhibits90: Data Table on US - Year-over-year growth 2023-2028 (%)
• Exhibits91: Chart on China - Market size and forecast 2023-2028 ($ million)
• Exhibits92: Data Table on China - Market size and forecast 2023-2028 ($ million)
• Exhibits93: Chart on China - Year-over-year growth 2023-2028 (%)
• Exhibits94: Data Table on China - Year-over-year growth 2023-2028 (%)
• Exhibits95: Chart on Canada - Market size and forecast 2023-2028 ($ million)
• Exhibits96: Data Table on Canada - Market size and forecast 2023-2028 ($ million)
• Exhibits97: Chart on Canada - Year-over-year growth 2023-2028 (%)
• Exhibits98: Data Table on Canada - Year-over-year growth 2023-2028 (%)
• Exhibits99: Chart on Japan - Market size and forecast 2023-2028 ($ million)
• Exhibits100: Data Table on Japan - Market size and forecast 2023-2028 ($ million)
• Exhibits101: Chart on Japan - Year-over-year growth 2023-2028 (%)
• Exhibits102: Data Table on Japan - Year-over-year growth 2023-2028 (%)
• Exhibits103: Chart on UK - Market size and forecast 2023-2028 ($ million)
• Exhibits104: Data Table on UK - Market size and forecast 2023-2028 ($ million)
• Exhibits105: Chart on UK - Year-over-year growth 2023-2028 (%)
• Exhibits106: Data Table on UK - Year-over-year growth 2023-2028 (%)
• Exhibits107: Market opportunity By Geographical Landscape ($ million)
• Exhibits108: Data Tables on Market opportunity By Geographical Landscape ($ million)
• Exhibits109: Impact of drivers and challenges in 2023 and 2028
• Exhibits110: Overview on Criticality of inputs and Factors of differentiation
• Exhibits111: Overview on factors of disruption
• Exhibits112: Impact of key risks on business
• Exhibits113: Vendors covered
• Exhibits114: Matrix on vendor position and classification
• Exhibits115: Alphabet Inc. - Overview
• Exhibits116: Alphabet Inc. - Business segments
• Exhibits117: Alphabet Inc. - Key news
• Exhibits118: Alphabet Inc. - Key offerings
• Exhibits119: Alphabet Inc. - Segment focus
• Exhibits120: Amazon.com Inc. - Overview
• Exhibits121: Amazon.com Inc. - Business segments
• Exhibits122: Amazon.com Inc. - Key news
• Exhibits123: Amazon.com Inc. - Key offerings
• Exhibits124: Amazon.com Inc. - Segment focus
• Exhibits125: Anboto Europe SL Co. - Overview
• Exhibits126: Anboto Europe SL Co. - Product / Service
• Exhibits127: Anboto Europe SL Co. - Key offerings
• Exhibits128: Apple Inc. - Overview
• Exhibits129: Apple Inc. - Business segments
• Exhibits130: Apple Inc. - Key news
• Exhibits131: Apple Inc. - Key offerings
• Exhibits132: Apple Inc. - Segment focus
• Exhibits133: Baidu Inc. - Overview
• Exhibits134: Baidu Inc. - Business segments
• Exhibits135: Baidu Inc. - Key offerings
• Exhibits136: Baidu Inc. - Segment focus
• Exhibits137: Creative Virtual Ltd. - Overview
• Exhibits138: Creative Virtual Ltd. - Product / Service
• Exhibits139: Creative Virtual Ltd. - Key offerings
• Exhibits140: eGain Corp. - Overview
• Exhibits141: eGain Corp. - Product / Service
• Exhibits142: eGain Corp. - Key offerings
• Exhibits143: Inbenta Holdings Inc. - Overview
• Exhibits144: Inbenta Holdings Inc. - Product / Service
• Exhibits145: Inbenta Holdings Inc. - Key offerings
• Exhibits146: International Business Machines Corp. - Overview
• Exhibits147: International Business Machines Corp. - Business segments
• Exhibits148: International Business Machines Corp. - Key news
• Exhibits149: International Business Machines Corp. - Key offerings
• Exhibits150: International Business Machines Corp. - Segment focus
• Exhibits151: Microsoft Corp. - Overview
• Exhibits152: Microsoft Corp. - Business segments
• Exhibits153: Microsoft Corp. - Key news
• Exhibits154: Microsoft Corp. - Key offerings
• Exhibits155: Microsoft Corp. - Segment focus
• Exhibits156: Nuance Communications Inc. - Overview
• Exhibits157: Nuance Communications Inc. - Business segments
• Exhibits158: Nuance Communications Inc. - Key offerings
• Exhibits159: Nuance Communications Inc. - Segment focus
• Exhibits160: Oracle Corp. - Overview
• Exhibits161: Oracle Corp. - Business segments
• Exhibits162: Oracle Corp. - Key news
• Exhibits163: Oracle Corp. - Key offerings
• Exhibits164: Oracle Corp. - Segment focus
• Exhibits165: Samsung Electronics Co. Ltd. - Overview
• Exhibits166: Samsung Electronics Co. Ltd. - Business segments
• Exhibits167: Samsung Electronics Co. Ltd. - Key news
• Exhibits168: Samsung Electronics Co. Ltd. - Key offerings
• Exhibits169: Samsung Electronics Co. Ltd. - Segment focus
• Exhibits170: Sense.ly Corp. - Overview
• Exhibits171: Sense.ly Corp. - Product / Service
• Exhibits172: Sense.ly Corp. - Key offerings
• Exhibits173: Verint Systems Inc. - Overview
• Exhibits174: Verint Systems Inc. - Product / Service
• Exhibits175: Verint Systems Inc. - Key offerings
• Exhibits176: Inclusions checklist
• Exhibits177: Exclusions checklist
• Exhibits178: Currency conversion rates for US$
• Exhibits179: Research methodology
• Exhibits180: Validation techniques employed for market sizing
• Exhibits181: Information sources
• Exhibits182: List of abbreviations

Abstract

The intelligent virtual assistant market is forecasted to grow by USD 5000.82 mn during 2023-2028, accelerating at a CAGR of 23.05% during the forecast period. The report on the intelligent virtual assistant market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by increasing demand for enhanced customer service in businesses, benefits offered to content consumers, owners, and publishers, and integration of IVAS with IoT and smart devices.

Technavio's intelligent virtual assistant market is segmented as below:

By Product

• Chatbots
• Smart speakers

By Type

• Text-to-speech
• Voice recognition
• Text-based

By Geographical Landscape

• North America
• APAC
• Europe
• South America
• Middle East and Africa

This study identifies the increasing application of intelligent virtual assistants in healthcare as one of the prime reasons driving the intelligent virtual assistant market growth during the next few years. Also, increasing m and a, partnership, and collaboration and rising popularity of voice commerce will lead to sizable demand in the market.

The report on the intelligent virtual assistant market covers the following areas:

• Intelligent virtual assistant market sizing
• Intelligent virtual assistant market forecast
• Intelligent virtual assistant market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading intelligent virtual assistant market vendors that include Ada Health GmbH, Alphabet Inc., Amazon.com Inc., Anboto Europe SL Co., Apple Inc., Baidu Inc., Creative Virtual Ltd., eGain Corp., Inbenta Holdings Inc., Infermedica Sp. z o.o., Interactions LLC, International Business Machines Corp., Microsoft Corp., Nuance Communications Inc., Oracle Corp., Orbita Inc., Samsung Electronics Co. Ltd., Sense.ly Corp., True Image Interactive Inc., and Verint Systems Inc.. Also, the intelligent virtual assistant market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.

Table of Contents

1 Executive Summary

• 1.1 Market overview
• Exhibit 01: Executive Summary - Chart on Market Overview
• Exhibit 02: Executive Summary - Data Table on Market Overview
• Exhibit 03: Executive Summary - Chart on Global Market Characteristics
• Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape
• Exhibit 05: Executive Summary - Chart on Market Segmentation by Product
• Exhibit 06: Executive Summary - Chart on Market Segmentation by Type
• Exhibit 07: Executive Summary - Chart on Incremental Growth
• Exhibit 08: Executive Summary - Data Table on Incremental Growth
• Exhibit 09: Executive Summary - Chart on Vendor Market Positioning

2 Market Landscape

• 2.1 Market ecosystem
• Exhibit 10: Parent market
• Exhibit 11: Market Characteristics

3 Market Sizing

• 3.1 Market definition
• Exhibit 12: Offerings of vendors included in the market definition
• 3.2 Market segment analysis
• Exhibit 13: Market segments
• 3.3 Market size 2023
• 3.4 Market outlook: Forecast for 2023-2028
• Exhibit 14: Chart on Global - Market size and forecast 2023-2028 ($ million)
• Exhibit 15: Data Table on Global - Market size and forecast 2023-2028 ($ million)
• Exhibit 16: Chart on Global Market: Year-over-year growth 2023-2028 (%)
• Exhibit 17: Data Table on Global Market: Year-over-year growth 2023-2028 (%)

4 Historic Market Size

• 4.1 Global intelligent virtual assistant market 2018 - 2022
• Exhibit 18: Historic Market Size - Data Table on global intelligent virtual assistant market 2018 - 2022 ($ million)
• 4.2 Product Segment Analysis 2018 - 2022
• Exhibit 19: Historic Market Size - Product Segment 2018 - 2022 ($ million)
• 4.3 Type Segment Analysis 2018 - 2022
• Exhibit 20: Historic Market Size - Type Segment 2018 - 2022 ($ million)
• 4.4 Geography Segment Analysis 2018 - 2022
• Exhibit 21: Historic Market Size - Geography Segment 2018 - 2022 ($ million)
• 4.5 Country Segment Analysis 2018 - 2022
• Exhibit 22: Historic Market Size - Country Segment 2018 - 2022 ($ million)

5 Five Forces Analysis

• 5.1 Five forces summary
• Exhibit 23: Five forces analysis - Comparison between 2023 and 2028
• 5.2 Bargaining power of buyers
• Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2023 and 2028
• 5.3 Bargaining power of suppliers
• Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
• 5.4 Threat of new entrants
• Exhibit 26: Threat of new entrants - Impact of key factors in 2023 and 2028
• 5.5 Threat of substitutes
• Exhibit 27: Threat of substitutes - Impact of key factors in 2023 and 2028
• 5.6 Threat of rivalry
• Exhibit 28: Threat of rivalry - Impact of key factors in 2023 and 2028
• 5.7 Market condition
• Exhibit 29: Chart on Market condition - Five forces 2023 and 2028

6 Market Segmentation by Product

• 6.1 Market segments
• Exhibit 30: Chart on Product - Market share 2023-2028 (%)
• Exhibit 31: Data Table on Product - Market share 2023-2028 (%)
• 6.2 Comparison by Product
• Exhibit 32: Chart on Comparison by Product
• Exhibit 33: Data Table on Comparison by Product
• 6.3 Chatbots - Market size and forecast 2023-2028
• Exhibit 34: Chart on Chatbots - Market size and forecast 2023-2028 ($ million)
• Exhibit 35: Data Table on Chatbots - Market size and forecast 2023-2028 ($ million)
• Exhibit 36: Chart on Chatbots - Year-over-year growth 2023-2028 (%)
• Exhibit 37: Data Table on Chatbots - Year-over-year growth 2023-2028 (%)
• 6.4 Smart speakers - Market size and forecast 2023-2028
• Exhibit 38: Chart on Smart speakers - Market size and forecast 2023-2028 ($ million)
• Exhibit 39: Data Table on Smart speakers - Market size and forecast 2023-2028 ($ million)
• Exhibit 40: Chart on Smart speakers - Year-over-year growth 2023-2028 (%)
• Exhibit 41: Data Table on Smart speakers - Year-over-year growth 2023-2028 (%)
• 6.5 Market opportunity by Product
• Exhibit 42: Market opportunity by Product ($ million)
• Exhibit 43: Data Table on Market opportunity by Product ($ million)

7 Market Segmentation by Type

• 7.1 Market segments
• Exhibit 44: Chart on Type - Market share 2023-2028 (%)
• Exhibit 45: Data Table on Type - Market share 2023-2028 (%)
• 7.2 Comparison by Type
• Exhibit 46: Chart on Comparison by Type
• Exhibit 47: Data Table on Comparison by Type
• 7.3 Text-to-speech - Market size and forecast 2023-2028
• Exhibit 48: Chart on Text-to-speech - Market size and forecast 2023-2028 ($ million)
• Exhibit 49: Data Table on Text-to-speech - Market size and forecast 2023-2028 ($ million)
• Exhibit 50: Chart on Text-to-speech - Year-over-year growth 2023-2028 (%)
• Exhibit 51: Data Table on Text-to-speech - Year-over-year growth 2023-2028 (%)
• 7.4 Voice recognition - Market size and forecast 2023-2028
• Exhibit 52: Chart on Voice recognition - Market size and forecast 2023-2028 ($ million)
• Exhibit 53: Data Table on Voice recognition - Market size and forecast 2023-2028 ($ million)
• Exhibit 54: Chart on Voice recognition - Year-over-year growth 2023-2028 (%)
• Exhibit 55: Data Table on Voice recognition - Year-over-year growth 2023-2028 (%)
• 7.5 Text-based - Market size and forecast 2023-2028
• Exhibit 56: Chart on Text-based - Market size and forecast 2023-2028 ($ million)
• Exhibit 57: Data Table on Text-based - Market size and forecast 2023-2028 ($ million)
• Exhibit 58: Chart on Text-based - Year-over-year growth 2023-2028 (%)
• Exhibit 59: Data Table on Text-based - Year-over-year growth 2023-2028 (%)
• 7.6 Market opportunity by Type
• Exhibit 60: Market opportunity by Type ($ million)
• Exhibit 61: Data Table on Market opportunity by Type ($ million)

8 Customer Landscape

• 8.1 Customer landscape overview
• Exhibit 62: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

9 Geographic Landscape

• 9.1 Geographic segmentation
• Exhibit 63: Chart on Market share By Geographical Landscape 2023-2028 (%)
• Exhibit 64: Data Table on Market share By Geographical Landscape 2023-2028 (%)
• 9.2 Geographic comparison
• Exhibit 65: Chart on Geographic comparison
• Exhibit 66: Data Table on Geographic comparison
• 9.3 North America - Market size and forecast 2023-2028
• Exhibit 67: Chart on North America - Market size and forecast 2023-2028 ($ million)
• Exhibit 68: Data Table on North America - Market size and forecast 2023-2028 ($ million)
• Exhibit 69: Chart on North America - Year-over-year growth 2023-2028 (%)
• Exhibit 70: Data Table on North America - Year-over-year growth 2023-2028 (%)
• 9.4 APAC - Market size and forecast 2023-2028
• Exhibit 71: Chart on APAC - Market size and forecast 2023-2028 ($ million)
• Exhibit 72: Data Table on APAC - Market size and forecast 2023-2028 ($ million)
• Exhibit 73: Chart on APAC - Year-over-year growth 2023-2028 (%)
• Exhibit 74: Data Table on APAC - Year-over-year growth 2023-2028 (%)
• 9.5 Europe - Market size and forecast 2023-2028
• Exhibit 75: Chart on Europe - Market size and forecast 2023-2028 ($ million)
• Exhibit 76: Data Table on Europe - Market size and forecast 2023-2028 ($ million)
• Exhibit 77: Chart on Europe - Year-over-year growth 2023-2028 (%)
• Exhibit 78: Data Table on Europe - Year-over-year growth 2023-2028 (%)
• 9.6 South America - Market size and forecast 2023-2028
• Exhibit 79: Chart on South America - Market size and forecast 2023-2028 ($ million)
• Exhibit 80: Data Table on South America - Market size and forecast 2023-2028 ($ million)
• Exhibit 81: Chart on South America - Year-over-year growth 2023-2028 (%)
• Exhibit 82: Data Table on South America - Year-over-year growth 2023-2028 (%)
• 9.7 Middle East and Africa - Market size and forecast 2023-2028
• Exhibit 83: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
• Exhibit 84: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
• Exhibit 85: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
• Exhibit 86: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
• 9.8 US - Market size and forecast 2023-2028
• Exhibit 87: Chart on US - Market size and forecast 2023-2028 ($ million)
• Exhibit 88: Data Table on US - Market size and forecast 2023-2028 ($ million)
• Exhibit 89: Chart on US - Year-over-year growth 2023-2028 (%)
• Exhibit 90: Data Table on US - Year-over-year growth 2023-2028 (%)
• 9.9 China - Market size and forecast 2023-2028
• Exhibit 91: Chart on China - Market size and forecast 2023-2028 ($ million)
• Exhibit 92: Data Table on China - Market size and forecast 2023-2028 ($ million)
• Exhibit 93: Chart on China - Year-over-year growth 2023-2028 (%)
• Exhibit 94: Data Table on China - Year-over-year growth 2023-2028 (%)
• 9.10 Canada - Market size and forecast 2023-2028
• Exhibit 95: Chart on Canada - Market size and forecast 2023-2028 ($ million)
• Exhibit 96: Data Table on Canada - Market size and forecast 2023-2028 ($ million)
• Exhibit 97: Chart on Canada - Year-over-year growth 2023-2028 (%)
• Exhibit 98: Data Table on Canada - Year-over-year growth 2023-2028 (%)
• 9.11 Japan - Market size and forecast 2023-2028
• Exhibit 99: Chart on Japan - Market size and forecast 2023-2028 ($ million)
• Exhibit 100: Data Table on Japan - Market size and forecast 2023-2028 ($ million)
• Exhibit 101: Chart on Japan - Year-over-year growth 2023-2028 (%)
• Exhibit 102: Data Table on Japan - Year-over-year growth 2023-2028 (%)
• 9.12 UK - Market size and forecast 2023-2028
• Exhibit 103: Chart on UK - Market size and forecast 2023-2028 ($ million)
• Exhibit 104: Data Table on UK - Market size and forecast 2023-2028 ($ million)
• Exhibit 105: Chart on UK - Year-over-year growth 2023-2028 (%)
• Exhibit 106: Data Table on UK - Year-over-year growth 2023-2028 (%)
• 9.13 Market opportunity By Geographical Landscape
• Exhibit 107: Market opportunity By Geographical Landscape ($ million)
• Exhibit 108: Data Tables on Market opportunity By Geographical Landscape ($ million)

10 Drivers, Challenges, and Trends

• 10.1 Market drivers
• 10.2 Market challenges
• 10.3 Impact of drivers and challenges
• Exhibit 109: Impact of drivers and challenges in 2023 and 2028
• 10.4 Market trends

11 Vendor Landscape

• 11.1 Overview
• 11.2 Vendor landscape
• Exhibit 110: Overview on Criticality of inputs and Factors of differentiation
• 11.3 Landscape disruption
• Exhibit 111: Overview on factors of disruption
• 11.4 Industry risks
• Exhibit 112: Impact of key risks on business

12 Vendor Analysis

• 12.1 Vendors covered
• Exhibit 113: Vendors covered
• 12.2 Market positioning of vendors
• Exhibit 114: Matrix on vendor position and classification
• 12.3 Alphabet Inc.
• Exhibit 115: Alphabet Inc. - Overview
• Exhibit 116: Alphabet Inc. - Business segments
• Exhibit 117: Alphabet Inc. - Key news
• Exhibit 118: Alphabet Inc. - Key offerings
• Exhibit 119: Alphabet Inc. - Segment focus
• 12.4 Amazon.com Inc.
• Exhibit 120: Amazon.com Inc. - Overview
• Exhibit 121: Amazon.com Inc. - Business segments
• Exhibit 122: Amazon.com Inc. - Key news
• Exhibit 123: Amazon.com Inc. - Key offerings
• Exhibit 124: Amazon.com Inc. - Segment focus
• 12.5 Anboto Europe SL Co.
• Exhibit 125: Anboto Europe SL Co. - Overview
• Exhibit 126: Anboto Europe SL Co. - Product / Service
• Exhibit 127: Anboto Europe SL Co. - Key offerings
• 12.6 Apple Inc.
• Exhibit 128: Apple Inc. - Overview
• Exhibit 129: Apple Inc. - Business segments
• Exhibit 130: Apple Inc. - Key news
• Exhibit 131: Apple Inc. - Key offerings
• Exhibit 132: Apple Inc. - Segment focus
• 12.7 Baidu Inc.
• Exhibit 133: Baidu Inc. - Overview
• Exhibit 134: Baidu Inc. - Business segments
• Exhibit 135: Baidu Inc. - Key offerings
• Exhibit 136: Baidu Inc. - Segment focus
• 12.8 Creative Virtual Ltd.
• Exhibit 137: Creative Virtual Ltd. - Overview
• Exhibit 138: Creative Virtual Ltd. - Product / Service
• Exhibit 139: Creative Virtual Ltd. - Key offerings
• 12.9 eGain Corp.
• Exhibit 140: eGain Corp. - Overview
• Exhibit 141: eGain Corp. - Product / Service
• Exhibit 142: eGain Corp. - Key offerings
• 12.10 Inbenta Holdings Inc.
• Exhibit 143: Inbenta Holdings Inc. - Overview
• Exhibit 144: Inbenta Holdings Inc. - Product / Service
• Exhibit 145: Inbenta Holdings Inc. - Key offerings
• 12.11 International Business Machines Corp.
• Exhibit 146: International Business Machines Corp. - Overview
• Exhibit 147: International Business Machines Corp. - Business segments
• Exhibit 148: International Business Machines Corp. - Key news
• Exhibit 149: International Business Machines Corp. - Key offerings
• Exhibit 150: International Business Machines Corp. - Segment focus
• 12.12 Microsoft Corp.
• Exhibit 151: Microsoft Corp. - Overview
• Exhibit 152: Microsoft Corp. - Business segments
• Exhibit 153: Microsoft Corp. - Key news
• Exhibit 154: Microsoft Corp. - Key offerings
• Exhibit 155: Microsoft Corp. - Segment focus
• 12.13 Nuance Communications Inc.
• Exhibit 156: Nuance Communications Inc. - Overview
• Exhibit 157: Nuance Communications Inc. - Business segments
• Exhibit 158: Nuance Communications Inc. - Key offerings
• Exhibit 159: Nuance Communications Inc. - Segment focus
• 12.14 Oracle Corp.
• Exhibit 160: Oracle Corp. - Overview
• Exhibit 161: Oracle Corp. - Business segments
• Exhibit 162: Oracle Corp. - Key news
• Exhibit 163: Oracle Corp. - Key offerings
• Exhibit 164: Oracle Corp. - Segment focus
• 12.15 Samsung Electronics Co. Ltd.
• Exhibit 165: Samsung Electronics Co. Ltd. - Overview
• Exhibit 166: Samsung Electronics Co. Ltd. - Business segments
• Exhibit 167: Samsung Electronics Co. Ltd. - Key news
• Exhibit 168: Samsung Electronics Co. Ltd. - Key offerings
• Exhibit 169: Samsung Electronics Co. Ltd. - Segment focus
• 12.16 Sense.ly Corp.
• Exhibit 170: Sense.ly Corp. - Overview
• Exhibit 171: Sense.ly Corp. - Product / Service
• Exhibit 172: Sense.ly Corp. - Key offerings
• 12.17 Verint Systems Inc.
• Exhibit 173: Verint Systems Inc. - Overview
• Exhibit 174: Verint Systems Inc. - Product / Service
• Exhibit 175: Verint Systems Inc. - Key offerings

13 Appendix

• 13.1 Scope of the report
• 13.2 Inclusions and exclusions checklist
• Exhibit 176: Inclusions checklist
• Exhibit 177: Exclusions checklist
• 13.3 Currency conversion rates for US$
• Exhibit 178: Currency conversion rates for US$
• 13.4 Research methodology
• Exhibit 179: Research methodology
• Exhibit 180: Validation techniques employed for market sizing
• Exhibit 181: Information sources
• 13.5 List of abbreviations
• Exhibit 182: List of abbreviations