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市場調査レポート
商品コード
1722812

クラウドマネージドサービスの市場規模、シェア、動向、予測:サービスタイプ、展開モデル、組織規模、業種、地域別、2025-2033年

Cloud Managed Services Market Size, Share, Trends, and Forecast by service type, deployment model, organization size, vertical, and Region, 2025-2033


出版日
発行
IMARC
ページ情報
英文 148 Pages
納期
2~3営業日
カスタマイズ可能
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=145.28円
クラウドマネージドサービスの市場規模、シェア、動向、予測:サービスタイプ、展開モデル、組織規模、業種、地域別、2025-2033年
出版日: 2025年05月01日
発行: IMARC
ページ情報: 英文 148 Pages
納期: 2~3営業日
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  • 目次
概要

世界のクラウドマネージドサービスの市場規模は2024年に594億6,000万米ドルとなりました。今後、IMARC Groupは、2033年には1,711億7,000万米ドルに達し、2025年から2033年にかけて11.15%のCAGRを示すと予測しています。現在、市場を独占しているのは北米です。北米地域の成長を牽引しているのは、クラウドの普及、高度なITインフラ、デジタルトランスフォーメーションの増加、サイバーセキュリティソリューションへの注力です。

クラウドマネージドサービスの市場分析:

主な市場促進要因:クラウドマネージドサービスのプロバイダー(MSP)は、サブスクリプションモデルで運営されているため、ITインフラをアウトソーシングする様々な企業の間で人気が高まっており、クラウドマネージドサービスの市場の成長を後押ししています。さらに、クラウドMSPはディザスタリカバリや事業継続ソリューションを提供し、サイバー攻撃や自然災害、ハードウェア障害などの潜在的な障害の影響を軽減することで企業を支援しており、これもクラウドマネージドサービスの世界のシェア拡大に拍車をかけています。

主な市場動向:クラウドマネージドサービスのにエッジコンピューティングソリューションが統合され、企業が効率的にデータを処理・分析できるようになったことが、市場の成長を促しています。これに加えて、効率性の向上、タスクの自動化、意思決定の強化のために、複数の企業が人工知能や機械学習技術を幅広く活用していることも、クラウドマネージドサービスの市場の予測を後押ししています。

競合情勢:クラウドマネージドサービスの業界の主な市場プレイヤーには、Accenture plc、Atos SE、Cisco Systems, Inc.、DXC Technology、Fujitsu Limited、Google LLC(Alphabet Inc.)、HCL Technologies、Hewlett Packard Enterprise、International Business Machines Corporation、Infosys Limited、日本電気株式会社(AT&T Inc.)、株式会社NTTデータ(日本電信電話株式会社)、Wipro Limitedなどがいます。

地理的動向:北米がクラウドマネージドサービスの市場分析で最大のシェアを占めています。これは、企業の重要な責務をアウトソーシングする人気が高まっているためです。また、業務効率を高めるためにクラウドコンピューティングへのニーズが高まっていることも、北米のクラウドマネージドサービスの市場の展望にプラスの影響を与えています。

課題と機会:同市場の主な課題の1つに、さまざまなアプリケーションやデータのセキュリティ確保があります。クラウドには膨大な量の情報が保存・処理されるため、不正アクセスやデータ漏洩、データ保護規制の遵守に関する主要な懸念事項が存在します。しかし、意思決定の改善、考察の獲得、競合力強化のために、主要企業がAI、ビッグデータ分析、機械学習、IoTなどの先進技術を幅広く活用することで、クラウドマネージドサービスの市場の需要に大きな成長機会がもたらされています。

クラウドマネージドサービスの市場の動向:

クラウドコンピューティングの採用拡大

業務効率を高めるために、さまざまな企業でクラウドコンピューティングの導入が進んでいることが、市場成長の起爆剤となっています。これに加えて、アプリケーション、リソース、サービスを管理するためのクラウドソリューションの広範な利用も、クラウドマネージドサービスの市場の統計を刺激しています。例えば、Flexera Software社の「State of Cloud Report 2023」によると、企業の回答者の75%がパブリッククラウドの利用にMicrosoft Azureを採用していると回答しています。さらに、複数年にわたるパートナーシップの一環として、Google Cloudとコネチカット州を拠点とするXPO Logisticsは、サプライチェーン全体の商品移動を強化するために協力しました。XPOはGoogle Cloudのデータ分析、機械学習、人工知能(AI)機能を活用し、可視性の向上により迅速で効果的なサプライチェーンを構築しました。さらに、ヒューレット・パッカード・エンタープライズは2023年6月、ChatGPTと同様の人工知能システムを支援するために設計されたクラウド・コンピューティング・サービスを展開すると発表しました。HPEのハイパフォーマンス・コンピューティングおよび人工知能部門によると、同社はスーパーコンピューターでの経験を活かし、ChatGPTなどのサービスを支える技術である大規模言語モデルと呼ばれるものに特化したサービスを提供するといいます。

セキュリティとコンプライアンスへの関心の高まり

侵入防止、脅威検知、脆弱性評価、データ暗号化など、重要な情報やデジタル資産を保護するための高度なセキュリティ対策に対する企業の需要の高まりが、主にクラウドマネージドサービスの業界を牽引しています。このほか、クラウドMSPは、企業が潜在的な金銭的・法的処罰を回避するためのコンプライアンス要件を理解し、実施するための専門知識を提供しており、これも市場の成長を後押ししています。例えば、Data Security Council of India(DSCI)によると、BFSIはインドでサイバーセキュリティ支出額が最も大きい上位3部門の1つです。その背景には、規制当局による規範の強化、データのローカライズ、公共料金の支払い、eコマース、オンライン保険マーケットプレースなどがあります。このような取り組みにより、同国ではエンドポイント・セキュリティ・ソリューションの導入が進むと予想されます。さらに、ヒューレット・パッカード・エンタープライズは、学校でのサイバースキルトレーニングを強化し、首長国の若者がテクノロジー業界で活躍できるよう準備するため、UAEサイバーセキュリティ評議会と覚書を交わしたと発表しました。

複雑化するクラウド環境

クラウド・マネージド・サービス・プロバイダーは、複雑なクラウド構成を効果的に管理する専門知識を社内に持たない企業に、専門的な知識とスキルを提供します。さらに、セキュリティ、ネットワーク、データベース、アプリケーションの最適化など、さまざまなコンポーネントを管理する高度なサービスへの需要が高まっていることも、世界市場にプラスの影響を与えています。例えば、シスコは、複雑化する分散アーキテクチャとサービス上に構築された最新アプリケーション向けのクラウドネイティブな観測可能プラットフォームであるAppDynamics Cloudをリリースしました。AppDynamicsは、シンプルさ、有用性、直感性を重視して設計されており、ITチームは、組織、顧客、エンドユーザーが現在求めている優れたデジタル・エクスペリエンスを創出することができます。現在AppDynamicsをご利用のお客様は、AppDynamics Cloudにアップグレードして既存のアプリケーション・パフォーマンス・モニタリング(APM)エージェントを引き続き使用したり、両方のプラットフォームに同時にフィードすることができます。AppDynamics CloudはAWSのクラウドネイティブをサポートし、Kubernetesのデプロイメントを管理し、Microsoft Azure、Google Cloud Platform、その他のクラウドプロバイダーへの拡張も計画されています。

目次

第1章 序文

第2章 調査範囲と調査手法

  • 調査の目的
  • ステークホルダー
  • データソース
    • 一次情報
    • 二次情報
  • 市場推定
    • ボトムアップアプローチ
    • トップダウンアプローチ
  • 調査手法

第3章 エグゼクティブサマリー

第4章 イントロダクション

  • 概要
  • 主要業界動向

第5章 世界のクラウドマネージドサービスの市場

  • 市場概要
  • 市場実績
  • COVID-19の影響
  • 市場予測

第6章 市場内訳:サービスタイプ別

  • ネットワーク
  • ビジネス
  • セキュリティ
  • インフラストラクチャ
  • モビリティ
  • コミュニケーションおよびコラボレーション

第7章 市場内訳:展開モデル別

  • プライベート
  • パブリック

第8章 市場内訳:組織規模別

  • 大企業
  • 中小企業

第9章 市場内訳:業種別

  • 小売・消費財
  • BFSI
  • 通信
  • 政府および公共部門
  • ヘルスケアとライフサイエンス
  • 製造
  • エネルギーと公益事業
  • IT
  • その他

第10章 市場内訳:地域別

  • 北米
    • 米国
    • カナダ
  • アジア太平洋地域
    • 中国
    • 日本
    • インド
    • 韓国
    • オーストラリア
    • インドネシア
    • その他
  • 欧州
    • ドイツ
    • フランス
    • 英国
    • イタリア
    • スペイン
    • ロシア
    • その他
  • ラテンアメリカ
    • ブラジル
    • メキシコ
    • その他
  • 中東・アフリカ
    • 市場内訳:国別

第11章 SWOT分析

  • 概要
  • 強み
  • 弱み
  • 機会
  • 脅威

第12章 バリューチェーン分析

第13章 ポーターのファイブフォース分析

  • 概要
  • 買い手の交渉力
  • 供給企業の交渉力
  • 競合の程度
  • 新規参入業者の脅威
  • 代替品の脅威

第14章 価格分析

第15章 競合情勢

  • 市場構造
  • 主要企業
  • 主要企業のプロファイル
    • Accenture plc
    • Atos SE
    • Cisco Systems, Inc.
    • DXC Technology
    • Fujitsu Limited
    • Google LLC(Alphabet Inc.)
    • HCL Technologies
    • Hewlett Packard Enterprise
    • International Business Machines Corporation
    • Infosys Limited
    • NEC Corporation(AT&T Inc.)
    • NTT DATA Corporation(Nippon Telegraph and Telephone Corporation)
    • Wipro Limited
図表

List of Figures

  • Figure 1: Global: Cloud Managed Services Market: Major Drivers and Challenges
  • Figure 2: Global: Cloud Managed Services Market: Sales Value (in Billion USD), 2019-2024
  • Figure 3: Global: Cloud Managed Services Market Forecast: Sales Value (in Billion USD), 2025-2033
  • Figure 4: Global: Cloud Managed Services Market: Breakup by Service Type (in %), 2024
  • Figure 5: Global: Cloud Managed Services Market: Breakup by Deployment Model (in %), 2024
  • Figure 6: Global: Cloud Managed Services Market: Breakup by Organization Size (in %), 2024
  • Figure 7: Global: Cloud Managed Services Market: Breakup by Vertical (in %), 2024
  • Figure 8: Global: Cloud Managed Services Market: Breakup by Region (in %), 2024
  • Figure 9: Global: Cloud Managed Services (Managed Network Services) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 10: Global: Cloud Managed Services (Managed Network Services) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 11: Global: Cloud Managed Services (Managed Business Services) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 12: Global: Cloud Managed Services (Managed Business Services) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 13: Global: Cloud Managed Services (Managed Security Services) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 14: Global: Cloud Managed Services (Managed Security Services) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 15: Global: Cloud Managed Services (Managed Infrastructure Services) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 16: Global: Cloud Managed Services (Managed Infrastructure Services) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 17: Global: Cloud Managed Services (Managed Mobility Services) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 18: Global: Cloud Managed Services (Managed Mobility Services) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 19: Global: Cloud Managed Services (Managed Communication and Collaboration Services) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 20: Global: Cloud Managed Services (Managed Communication and Collaboration Services) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 21: Global: Cloud Managed Services (Private Cloud) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 22: Global: Cloud Managed Services (Private Cloud) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 23: Global: Cloud Managed Services (Public Cloud) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 24: Global: Cloud Managed Services (Public Cloud) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 25: Global: Cloud Managed Services (Large Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 26: Global: Cloud Managed Services (Large Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 27: Global: Cloud Managed Services (Small and Medium-sized Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 28: Global: Cloud Managed Services (Small and Medium-sized Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 29: Global: Cloud Managed Services (Retail and Consumer Goods) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 30: Global: Cloud Managed Services (Retail and Consumer Goods) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 31: Global: Cloud Managed Services (BFSI) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 32: Global: Cloud Managed Services (BFSI) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 33: Global: Cloud Managed Services (Telecom) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 34: Global: Cloud Managed Services (Telecom) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 35: Global: Cloud Managed Services (Government and Public Sector) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 36: Global: Cloud Managed Services (Government and Public Sector) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 37: Global: Cloud Managed Services (Healthcare and Lifesciences) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 38: Global: Cloud Managed Services (Healthcare and Lifesciences) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 39: Global: Cloud Managed Services (Manufacturing) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 40: Global: Cloud Managed Services (Manufacturing) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 41: Global: Cloud Managed Services (Energy and Utilities) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 42: Global: Cloud Managed Services (Energy and Utilities) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 43: Global: Cloud Managed Services (IT) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 44: Global: Cloud Managed Services (IT) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 45: Global: Cloud Managed Services (Other Verticals) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 46: Global: Cloud Managed Services (Other Verticals) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 47: North America: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 48: North America: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 49: United States: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 50: United States: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 51: Canada: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 52: Canada: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 53: Asia-Pacific: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 54: Asia-Pacific: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 55: China: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 56: China: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 57: Japan: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 58: Japan: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 59: India: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 60: India: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 61: South Korea: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 62: South Korea: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 63: Australia: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 64: Australia: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 65: Indonesia: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 66: Indonesia: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 67: Others: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 68: Others: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 69: Europe: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 70: Europe: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 71: Germany: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 72: Germany: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 73: France: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 74: France: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 75: United Kingdom: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 76: United Kingdom: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 77: Italy: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 78: Italy: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 79: Spain: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 80: Spain: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 81: Russia: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 82: Russia: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 83: Others: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 84: Others: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 85: Latin America: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 86: Latin America: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 87: Brazil: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 88: Brazil: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 89: Mexico: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 90: Mexico: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 91: Others: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 92: Others: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 93: Middle East and Africa: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 94: Middle East and Africa: Cloud Managed Services Market: Breakup by Country (in %), 2024
  • Figure 95: Middle East and Africa: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 96: Global: Cloud Managed Services Industry: SWOT Analysis
  • Figure 97: Global: Cloud Managed Services Industry: Value Chain Analysis
  • Figure 98: Global: Cloud Managed Services Industry: Porter's Five Forces Analysis

List of Tables

  • Table 1: Global: Cloud Managed Services Market: Key Industry Highlights, 2024 and 2033
  • Table 2: Global: Cloud Managed Services Market Forecast: Breakup by Service Type (in Million USD), 2025-2033
  • Table 3: Global: Cloud Managed Services Market Forecast: Breakup by Deployment Model (in Million USD), 2025-2033
  • Table 4: Global: Cloud Managed Services Market Forecast: Breakup by Organization Size (in Million USD), 2025-2033
  • Table 5: Global: Cloud Managed Services Market Forecast: Breakup by Vertical (in Million USD), 2025-2033
  • Table 6: Global: Cloud Managed Services Market Forecast: Breakup by Region (in Million USD), 2025-2033
  • Table 7: Global: Cloud Managed Services Market: Competitive Structure
  • Table 8: Global: Cloud Managed Services Market: Key Players
目次
Product Code: SR112025A5971

The global cloud managed services market size was valued at USD 59.46 Billion in 2024. Looking forward, IMARC Group estimates the market to reach USD 171.17 Billion by 2033, exhibiting a CAGR of 11.15% from 2025-2033. North America currently dominates the market. The growth of the North American region is driven by widespread cloud adoption, advanced IT infrastructure, increasing digital transformation, and a strong focus on cybersecurity solutions.

Cloud Managed Services Market Analysis:

Major Market Drivers: The growing popularity of cloud managed services providers (MSPs) among various businesses for outsourcing their IT infrastructure, as they operate on a subscription-based model, is bolstering the cloud managed services market growth. Moreover, cloud MSPs provide disaster recovery and business continuity solutions that aid companies in mitigating the impact of potential disruptions, such as cyberattacks, natural disasters, and hardware failures, which is also catalyzing the cloud managed services share globally.

Key Market Trends: The integration of edge computing solutions in cloud managed services to enable organizations to process and analyze data effectively is stimulating the market growth. In addition to this, the extensive utilization of artificial intelligence and machine learning technologies by several companies to improve efficiency, automate tasks, and enhance decision-making is also propelling the cloud managed services market forecast.

Competitive Landscape: Some of the major market players in the cloud managed services industry include Accenture plc, Atos SE, Cisco Systems, Inc., DXC Technology, Fujitsu Limited, Google LLC (Alphabet Inc.), HCL Technologies, Hewlett Packard Enterprise, International Business Machines Corporation, Infosys Limited, NEC Corporation (AT&T Inc.), NTT DATA Corporation (Nippon Telegraph and Telephone Corporation), Wipro Limited, among many others.

Geographical Trends: North America accounted for the largest share in the cloud managed services market analysis, owing to the growing popularity of outsourcing several integral company responsibilities. Moreover, the elevating requirement for cloud computing activities among businesses to increase their operational efficiency is positively influencing the cloud managed services market outlook in North America.

Challenges and Opportunities: One of the major challenges of the market includes ensuring the security of various applications and data. With huge amounts of information stored and processed in the cloud, there are primary concerns regarding unauthorized access, data breaches, and compliance with data protection regulations. However, the extensive utilization of advanced technologies, including AI, big data analytics, machine learning, and the IoT by the leading organizations to improve decision-making, gain insights, and enhance competitiveness presents significant growth opportunities for cloud managed services market demand.

Cloud Managed Services Market Trends:

Growing Adoption of Cloud Computing

The rising adoption of cloud computing among various businesses to enhance their operational efficiency is catalyzing the market growth. Besides this, the extensive utilization of cloud solutions to manage applications, resources, and services is also stimulating the cloud managed services market statistics. For instance, according to Flexera Software, state of cloud report 2023, 75% of enterprise respondents indicated that they were adopting Microsoft Azure for public cloud usage. Moreover, as part of a multi-year partnership, Google Cloud and Connecticut-based XPO Logistics worked together to enhance the movement of commodities throughout supply chains. XPO utilized Google Cloud's data analytics, machine learning, and artificial intelligence (AI) capabilities to build quicker, more effective supply chains with improved visibility. Additionally, in June 2023, Hewlett Packard Enterprise Co. announced that it is rolling out a cloud computing service designed to power artificial intelligence systems similar to ChatGPT. HPE's high-performance computing and artificial intelligence unit said the company would use its experience in supercomputers to offer a service specifically for what are called large language models, the technology behind services, including ChatGPT.

Rising Focus on Security and Compliance

The escalating demand for advanced security measures, including intrusion prevention, threat detection, vulnerability assessments, and data encryption among businesses to safeguard critical information and digital assets is primarily driving the cloud managed services industry. Besides this, cloud MSPs provide expertise in understanding and implementing several compliance requirements that aid companies in avoiding potential financial and legal penalties, which is also propelling the market growth. For instance, according to the Data Security Council of India (DSCI), BFSI is one of India's top three sectors with the largest market share in cybersecurity expenditure. This is because of tightened norms from regulators, data localization, utility payments, e-commerce, and online insurance marketplaces. Such initiatives are expected to increase the adoption of endpoint security solutions in the country. Moreover, Hewlett Packard Enterprise announced that the company had signed a memorandum of understanding with the UAE Cyber Security Council to enhance cyber skills training in schools and prepare Emirati youth for careers in the technology industry.

Increasing Complexity of Cloud Environments

Cloud managed service providers offer specialized knowledge and skills to businesses that lack in-house expertise in managing complex cloud configurations effectively, which is acting as a significant growth-inducing factor. Moreover, the escalating demand for advanced services to manage various components, such as security, networking, databases, and application optimization is positively influencing the global market. For instance, Cisco released AppDynamics Cloud, a cloud-native observability platform for modern applications built on increasingly complex, distributed architectures and services. It is designed for simplicity, usefulness, and intuitiveness, and it enables IT teams to create the excellent digital experiences that organizations, customers, and end users currently demand. Current AppDynamics customers could upgrade to AppDynamics Cloud and continue to use their existing application performance monitoring (APM) agents or feed both platforms concurrently. AppDynamics Cloud supports AWS cloud-native and manages Kubernetes deployments, with a planned extension to Microsoft Azure, Google Cloud Platform, and other cloud providers.

Cloud Managed Services Market Segmentation:

Breakup by Service Type:

  • Managed Network Services
  • Managed Business Services
  • Managed Security Services
  • Managed Infrastructure Services
  • Managed Mobility Services
  • Managed Communication and Collaboration Services

Managed network services dominate the market

Managed network services incorporate various network-related activities, such as network implementation, design, maintenance, monitoring, security, and troubleshooting. Managed service providers offer businesses assistance in configuring network components with cloud environments to ensure optimal load balancing, connectivity, and resource allocation. For instance, LEAN, Kuwait's top national cloud solutions provider introduced its cloud-managed services that provide a unique option for businesses to concentrate their IT resources on attaining their goals. LEAN presented its clients with an integrated, optimized capability to manage their virtual data centers, disaster recovery, and backup & data protection services, reducing their capital and operational costs, improving security and compliance, and minimizing the risk with unheard-of speed and dependability. Additionally, LEAN leveraged its national cloud and professional services experience.

Breakup by Deployment Model:

  • Private Cloud
  • Public Cloud

Private cloud holds the largest share in the market

Private cloud offers a flexible and comprehensive computing environment dedicated to a single company, allowing enhanced data security and privacy and control over resources. It enables businesses to effectively scale applications, allocate computing resources, and manage workloads. For instance, Protera launched the Automated Disaster Recovery Framework in an effort to assist contemporary enterprises in making the shift from static, "check-box" disaster recovery (DR) plans to more dynamic, practical testing procedures. The disaster recovery (DR) solution gave businesses the ability to repeatedly test, validate, and demonstrate that their procedures can swiftly and effectively restore operations with little disruption to business operations in the event of a cyberattack.

Breakup by Organization Size:

  • Large Enterprises
  • Small and Medium-sized Enterprises

Large enterprises hold the biggest share in the market

Large enterprises require cloud managed services for architecture deployment, design, security, maintenance, and ongoing monitoring. They offer large enterprises the chance to improve overall efficiency and concentrate on the primary objectives effectively. For instance, Zoom announced critical updates to the Enterprise-grade security and Reliability platform for easy connection and staying organized to fit the needs of small businesses or large enterprises, with the features of privacy and security needed. In addition to this, Axis Bank partnered with Amazon Web Services (AWS) to use the AWS key management service, a fully managed service for cryptographic operations (KMS), AWS CloudHSM, a cloud-based hardware security module (HSM), AWS Identity and Access Management (IAM), AWS Encryption SDK, and a client-side encryption library to improve data security, compliance, and customer experience.

Breakup by Vertical:

  • Retail and Consumer Goods
  • BFSI
  • Telecom
  • Government and Public Sector
  • Healthcare and Lifesciences
  • Manufacturing
  • Energy and Utilities
  • IT
  • Others

Retail and consumer goods hold the maximum share in the market

The extensive utilization of cloud managed services by retail businesses to easily navigate their IT infrastructure scale up or down to meet the evolving demands without the need for major upfront investments, is catalyzing the market growth in this segment. For instance, in July 2023, AuditBoard launched its new IT risk management offering, AuditBoard ITRM, a purpose-built solution for CISOs and their teams. AuditBoard ITRM is designed to enable collaboration between IT security and other organizational functions to accelerate the identification and classification of IT systems, perform business impact assessments, and remediate identified issues. Moreover, in November 2023, True Digital Group strategically collaborated with FiscalNote Holdings, Inc., an AI-driven enterprise SaaS technology provider of policy and global intelligence, to map 3rd and 4th party vendors and monitor critical risks, presenting an opportunity for financial institutions to understand and monitor risks within their expansive supplier networks and elevate transparency throughout the vendor ecosystem.

Breakup by Region:

  • North America
  • United States
  • Canada
  • Asia-Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Others
  • Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Russia
  • Others
  • Latin America
  • Brazil
  • Mexico
  • Others
  • Middle East and Africa

North America exhibits a clear dominance, accounting for the largest cloud managed services market share

The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest market share, owing to the rising cloud computing activities among businesses to improve their operational efficiency. Additionally, the emerging trend of outsourcing integral company responsibilities is also catalyzing the market growth in this region. For instance, AWS Managed Services launched Accelerate. Regardless of where customers are in their cloud journey, AWS Managed Services (AMS) Accelerate represents a new cloud operations product that aids clients in achieving operational excellence. Accelerate manages all workloads operating on AWS, and customers have full access to all AWS services. Accelerate uses AWS services, such as AWS Systems Manager, Amazon CloudWatch, Amazon GuardDuty, and AWS Config for operations and security. These services can be integrated with existing business processes and are more affordable than other commercial solutions. Customers can now become production-ready in a matter of days.

Competitive Landscape:

The market research report has also provided a comprehensive analysis of the competitive landscape in the market. Competitive analysis such as market structure, key player positioning, top winning strategies, competitive dashboard, and company evaluation quadrant has been covered in the report. Also, detailed profiles of all major companies have been provided. Some of the major market players in the Cloud Managed Services industry include:

  • Accenture plc
  • Atos SE
  • Cisco Systems, Inc.
  • DXC Technology
  • Fujitsu Limited
  • Google LLC (Alphabet Inc.)
  • HCL Technologies
  • Hewlett Packard Enterprise
  • International Business Machines Corporation
  • Infosys Limited
  • NEC Corporation (AT&T Inc.)
  • NTT DATA Corporation (Nippon Telegraph and Telephone Corporation)
  • Wipro Limited

(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)

Cloud Managed Services Market News:

August 2023: International Business Machines Corporation announced the extension of its partnership with Microsoft to assist joint clients in accelerating the deployment of generative AI and delivering a novel offering that will innovate their business processes.

April 2023: Alibaba Cloud unveiled cheaper options for its Elastic Compute Service and Object Storage Service and a large language model to keep pace with the demand for cloud services. The new ECS Universal is claimed to offer the same stability as ECS while reducing costs by up to 40%, and is suited for running web applications and websites, enterprise office applications, and offline data analysis. The OSS Reserved Capacity (OSS-RC) would let its customers reserve storage capacity in a specific cloud region for one year, reducing capacity cost by up to 50%.

March 2024: DMI, a global leader in end-to-end managed mobility services, has partnered with Dynamic Solutions Technology to form a joint venture, Dynamic Digital Transformation (DDT), which has been awarded a contract by the U.S. Department of Treasury's Office of the Comptroller of the Currency (OCC) to support and manage the bureau's enterprise mobility management services (EMMS).

Key Questions Answered in This Report

  • 1.How big is the cloud managed services market?
  • 2.What is the future outlook of the global cloud managed services market?
  • 3.What are the key factors driving the global cloud managed services market?
  • 4.Which region accounts for the largest cloud managed services market share?
  • 5.Which are the leading companies in the global cloud managed services market?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global Cloud Managed Services Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Impact of COVID-19
  • 5.4 Market Forecast

6 Market Breakup by Service Type

  • 6.1 Managed Network Services
    • 6.1.1 Market Trends
    • 6.1.2 Market Forecast
  • 6.2 Managed Business Services
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast
  • 6.3 Managed Security Services
    • 6.3.1 Market Trends
    • 6.3.2 Market Forecast
  • 6.4 Managed Infrastructure Services
    • 6.4.1 Market Trends
    • 6.4.2 Market Forecast
  • 6.5 Managed Mobility Services
    • 6.5.1 Market Trends
    • 6.5.2 Market Forecast
  • 6.6 Managed Communication and Collaboration Services
    • 6.6.1 Market Trends
    • 6.6.2 Market Forecast

7 Market Breakup by Deployment Model

  • 7.1 Private Cloud
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 Public Cloud
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast

8 Market Breakup by Organization Size

  • 8.1 Large Enterprises
    • 8.1.1 Market Trends
    • 8.1.2 Market Forecast
  • 8.2 Small and Medium-sized Enterprises
    • 8.2.1 Market Trends
    • 8.2.2 Market Forecast

9 Market Breakup by Vertical

  • 9.1 Retail and Consumer Goods
    • 9.1.1 Market Trends
    • 9.1.2 Market Forecast
  • 9.2 BFSI
    • 9.2.1 Market Trends
    • 9.2.2 Market Forecast
  • 9.3 Telecom
    • 9.3.1 Market Trends
    • 9.3.2 Market Forecast
  • 9.4 Government and Public Sector
    • 9.4.1 Market Trends
    • 9.4.2 Market Forecast
  • 9.5 Healthcare and Lifesciences
    • 9.5.1 Market Trends
    • 9.5.2 Market Forecast
  • 9.6 Manufacturing
    • 9.6.1 Market Trends
    • 9.6.2 Market Forecast
  • 9.7 Energy and Utilities
    • 9.7.1 Market Trends
    • 9.7.2 Market Forecast
  • 9.8 IT
    • 9.8.1 Market Trends
    • 9.8.2 Market Forecast
  • 9.9 Others
    • 9.9.1 Market Trends
    • 9.9.2 Market Forecast

10 Market Breakup by Region

  • 10.1 North America
    • 10.1.1 United States
      • 10.1.1.1 Market Trends
      • 10.1.1.2 Market Forecast
    • 10.1.2 Canada
      • 10.1.2.1 Market Trends
      • 10.1.2.2 Market Forecast
  • 10.2 Asia-Pacific
    • 10.2.1 China
      • 10.2.1.1 Market Trends
      • 10.2.1.2 Market Forecast
    • 10.2.2 Japan
      • 10.2.2.1 Market Trends
      • 10.2.2.2 Market Forecast
    • 10.2.3 India
      • 10.2.3.1 Market Trends
      • 10.2.3.2 Market Forecast
    • 10.2.4 South Korea
      • 10.2.4.1 Market Trends
      • 10.2.4.2 Market Forecast
    • 10.2.5 Australia
      • 10.2.5.1 Market Trends
      • 10.2.5.2 Market Forecast
    • 10.2.6 Indonesia
      • 10.2.6.1 Market Trends
      • 10.2.6.2 Market Forecast
    • 10.2.7 Others
      • 10.2.7.1 Market Trends
      • 10.2.7.2 Market Forecast
  • 10.3 Europe
    • 10.3.1 Germany
      • 10.3.1.1 Market Trends
      • 10.3.1.2 Market Forecast
    • 10.3.2 France
      • 10.3.2.1 Market Trends
      • 10.3.2.2 Market Forecast
    • 10.3.3 United Kingdom
      • 10.3.3.1 Market Trends
      • 10.3.3.2 Market Forecast
    • 10.3.4 Italy
      • 10.3.4.1 Market Trends
      • 10.3.4.2 Market Forecast
    • 10.3.5 Spain
      • 10.3.5.1 Market Trends
      • 10.3.5.2 Market Forecast
    • 10.3.6 Russia
      • 10.3.6.1 Market Trends
      • 10.3.6.2 Market Forecast
    • 10.3.7 Others
      • 10.3.7.1 Market Trends
      • 10.3.7.2 Market Forecast
  • 10.4 Latin America
    • 10.4.1 Brazil
      • 10.4.1.1 Market Trends
      • 10.4.1.2 Market Forecast
    • 10.4.2 Mexico
      • 10.4.2.1 Market Trends
      • 10.4.2.2 Market Forecast
    • 10.4.3 Others
      • 10.4.3.1 Market Trends
      • 10.4.3.2 Market Forecast
  • 10.5 Middle East and Africa
    • 10.5.1 Market Trends
    • 10.5.2 Market Breakup by Country
    • 10.5.3 Market Forecast

11 SWOT Analysis

  • 11.1 Overview
  • 11.2 Strengths
  • 11.3 Weaknesses
  • 11.4 Opportunities
  • 11.5 Threats

12 Value Chain Analysis

13 Porters Five Forces Analysis

  • 13.1 Overview
  • 13.2 Bargaining Power of Buyers
  • 13.3 Bargaining Power of Suppliers
  • 13.4 Degree of Competition
  • 13.5 Threat of New Entrants
  • 13.6 Threat of Substitutes

14 Price Analysis

15 Competitive Landscape

  • 15.1 Market Structure
  • 15.2 Key Players
  • 15.3 Profiles of Key Players
    • 15.3.1 Accenture plc
      • 15.3.1.1 Company Overview
      • 15.3.1.2 Product Portfolio
      • 15.3.1.3 Financials
      • 15.3.1.4 SWOT Analysis
    • 15.3.2 Atos SE
      • 15.3.2.1 Company Overview
      • 15.3.2.2 Product Portfolio
      • 15.3.2.3 Financials
      • 15.3.2.4 SWOT Analysis
    • 15.3.3 Cisco Systems, Inc.
      • 15.3.3.1 Company Overview
      • 15.3.3.2 Product Portfolio
      • 15.3.3.3 Financials
      • 15.3.3.4 SWOT Analysis
    • 15.3.4 DXC Technology
      • 15.3.4.1 Company Overview
      • 15.3.4.2 Product Portfolio
      • 15.3.4.3 Financials
      • 15.3.4.4 SWOT Analysis
    • 15.3.5 Fujitsu Limited
      • 15.3.5.1 Company Overview
      • 15.3.5.2 Product Portfolio
      • 15.3.5.3 Financials
      • 15.3.5.4 SWOT Analysis
    • 15.3.6 Google LLC (Alphabet Inc.)
      • 15.3.6.1 Company Overview
      • 15.3.6.2 Product Portfolio
      • 15.3.6.3 SWOT Analysis
    • 15.3.7 HCL Technologies
      • 15.3.7.1 Company Overview
      • 15.3.7.2 Product Portfolio
      • 15.3.7.3 Financials
      • 15.3.7.4 SWOT Analysis
    • 15.3.8 Hewlett Packard Enterprise
      • 15.3.8.1 Company Overview
      • 15.3.8.2 Product Portfolio
      • 15.3.8.3 Financials
      • 15.3.8.4 SWOT Analysis
    • 15.3.9 International Business Machines Corporation
      • 15.3.9.1 Company Overview
      • 15.3.9.2 Product Portfolio
      • 15.3.9.3 Financials
      • 15.3.9.4 SWOT Analysis
    • 15.3.10 Infosys Limited
      • 15.3.10.1 Company Overview
      • 15.3.10.2 Product Portfolio
      • 15.3.10.3 Financials
      • 15.3.10.4 SWOT Analysis
    • 15.3.11 NEC Corporation (AT&T Inc.)
      • 15.3.11.1 Company Overview
      • 15.3.11.2 Product Portfolio
      • 15.3.11.3 Financials
      • 15.3.11.4 SWOT Analysis
    • 15.3.12 NTT DATA Corporation (Nippon Telegraph and Telephone Corporation)
      • 15.3.12.1 Company Overview
      • 15.3.12.2 Product Portfolio
      • 15.3.12.3 Financials
      • 15.3.12.4 SWOT Analysis
    • 15.3.13 Wipro Limited
      • 15.3.13.1 Company Overview
      • 15.3.13.2 Product Portfolio
      • 15.3.13.3 Financials