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市場調査レポート
商品コード
1521257
デジタルバンキングプラットフォーム市場レポート:コンポーネント別、タイプ別、展開モード別、バンキングモード別、地域別、2024年~2032年Digital Banking Platform Market Report by Component (Solutions, Services), Type (Retail Banking, Corporate Banking), Deployment Mode (On-premises, Cloud-based), Banking Mode (Online Banking, Mobile Banking), and Region 2024-2032 |
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デジタルバンキングプラットフォーム市場レポート:コンポーネント別、タイプ別、展開モード別、バンキングモード別、地域別、2024年~2032年 |
出版日: 2024年07月01日
発行: IMARC
ページ情報: 英文 146 Pages
納期: 2~3営業日
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世界のデジタルバンキングプラットフォームの市場規模は2023年に65億米ドルに達しました。今後、IMARC Groupは、2024年から2032年にかけての成長率(CAGR)は11.2%を示し、2032年には173億米ドルに達すると予測しています。便利でシームレスなバンキング体験に対する需要の高まり、数々の技術的進歩、オンライン取引やパーソナライズされたバンキングサービスに対する顧客の嗜好の高まりなどが、市場を推進する主な要因となっています。
主な市場促進要因:モバイルバンキング、オンライン決済、遠隔口座管理を提供するデジタルプラットフォームに対する需要の高まりは、便利で外出先でも利用できるバンキングサービスに対する消費者の嗜好の高まりに起因しており、主に市場の成長を牽引しています。
主な市場動向:強化されたセキュリティとパーソナライズされたバンキング体験を可能にするために、人工知能(AI)、バイオメトリクス、ブロックチェーンなどの先進技術とバンキングプラットフォームとの統合が進んでいることが、市場の主要動向として作用しています。
地理的動向:報告書によると、北米はデジタルバンキングプラットフォームで最大の地域市場を占めています。この地域は、高度な技術インフラ、高いインターネット普及率、技術に精通した消費者の大規模な基盤を誇っており、デジタルバンキングプラットフォーム市場の主要地域となっています。
競合情勢:デジタルバンキングプラットフォーム市場をリードする企業には、Appway AG(FNZ(UK)Ltd.)、Fidelity Information Services(FIS)、Finastra Limited、Fiserv Inc.、Infosys Limited、nCino、NCR Corporation、Oracle Corporation、SAP SE、Sopra Steria、Tata Consultancy Services Limited、Temenos AG、The Bank of New York Mellon Corporation、Worldlineなどがあります。
課題と機会:不正取引や技術的な遅れが発生しやすいことは、業界事業者が直面する顕著な課題です。しかし、強化されたセキュリティ技術をオンラインバンキングに統合することで、市場全体に有利な成長機会がもたらされると予想されます。
シームレスで便利なバンキングへの需要の高まり
シームレスで利便性の高いバンキング体験に対する顧客ニーズの高まりが、デジタルバンキングプラットフォーム市場を活性化させています。現代の消費者は、従来の実店舗に縛られることなく、外出先でも取引や財務管理ができるような、ペースの速いライフスタイルに合ったバンキングサービスを求めています。その結果、さまざまな金融機関がテクノロジー・プロバイダーと協力して、オンラインバンキングをよりシームレスで安全なものにするための取り組みを進めています。例えば、2022年12月、デロイトはAWSとの協業を発表し、銀行業務における慢性的な課題である、クライアント・インターフェースからバックオフィス業務までをカバーするデジタル・ファースト・システムへの移行に取り組んでいます。同様に、2023年1月、アクシス銀行はOPENと協業し、中小企業、フリーランサー、ホームプレナー、インフルエンサーなどの顧客に完全ネイティブのデジタル当座預金を提供します。この提携により、アクシス銀行の包括的なバンキング体験とOPENのエンド・ツー・エンドの財務自動化機能を、より多くのビジネス・コミュニティが利用できるようになります。これに加えて、デジタルバンキングプラットフォームは、モバイル・アプリケーション、オンラインバンキングポータル、口座情報へのリアルタイム・アクセス、資金移動、請求書支払いを提供するユーザーフレンドリーなインターフェイスを提供しており、今後数年間でデジタルバンキングプラットフォーム市場のシェアを押し上げると予想されます。
技術の進歩と革新
急速な技術進歩は、デジタルバンキングプラットフォーム市場を前進させる上で極めて重要な役割を果たしています。人工知能(AI)、機械学習(ML)、バイオメトリクス、ブロックチェーンなどの新興技術の統合が進み、銀行セクターを変革する可能性が高まっています。さらに、WhatsApp PayやPhone Payなど、リアルタイム決済のためのサードパーティ製アプリケーションの採用が増加したことで、UPI取引を円滑に行うための信頼性の高いインフラに対する銀行の需要が高まっています。例えば、ビザは最近、アプリケーションが顧客の銀行口座と簡単かつ即座に接続できるようにするフィンテックの新興企業、プレイドの53億米ドルの買収を完了しました。さらに、クラウドベースのプラットフォームとオンラインバンキングプラットフォームの統合も、市場全体に明るい見通しをもたらしています。2023年1月、フィリピンのデジタルバンクであるGoTyme Bankは、世界のクラウドバンキングプラットフォームであるMambuと提携し、フィリピン人の高品質な金融サービスへのアクセス向上を目指す革新的なデジタルバンキングソリューションを構築しました。これらのイノベーションにより、デジタルバンキングプラットフォームは、強化されたセキュリティ対策、消費者の行動や嗜好に基づくパーソナライズされたサービス、効率的な取引処理、より良い意思決定のためのデータ駆動型インサイトを提供することができます。
規制当局の取り組みとオープンバンキング
政府や規制当局は、オンライン取引を規制し、オープンバンキングやデータ共有を推進する努力を行っており、これは世界のデジタルバンキングプラットフォーム市場にプラスの影響を与えています。例えば、インド準備銀行(RBI)は2024年2月、金融市場、貸出機関に関する規制と政策、デジタル通貨やフィンテックを含む決済システムを対象とした、いくつかの発展的・規制的イニシアチブの概要を示す主要政策声明を発表しました。金融市場の面では、RBIは外国為替や国債など、RBIが規制する金融商品の取引を可能にする電子取引プラットフォーム(ETP)に関する既存の規制ガイドラインを包括的に見直すと発表しました。オープンバンキングは、金融機関が認定された第三者プロバイダーと顧客データを安全に共有することを義務付けるもので、金融エコシステムの相互接続を促進するものです。
The global digital banking platform market size reached US$ 6.5 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 17.3 Billion by 2032, exhibiting a growth rate (CAGR) of 11.2% during 2024-2032. The increasing demand for convenient and seamless banking experiences, numerous technological advancements, and growing customer preferences for online transactions and personalized banking services are some of the major factors propelling the market.
Major Market Drivers: The rising demand for digital platforms that offer mobile banking, online payments, and remote account management due to the increasing consumer preference for convenient, on-the-go banking services is primarily driving the growth of the market.
Key Market Trends: The increasing integration of advanced technologies, such as artificial intelligence (AI), biometrics, and blockchain, with banking platforms to enable enhanced security and personalized banking experiences is acting as a primary key trend for the market.
Geographical Trend: According to the report, North America holds the largest regional market for digital banking platforms. This region boasts an advanced technological infrastructure, high internet penetration rates, and a large base of tech-savvy consumers, which makes it the leading region for the digital banking platform market.
Competitive Landscape: Some of the digital banking platform market leaders are Appway AG (FNZ (UK) Ltd.), Fidelity Information Services (FIS), Finastra Limited, Fiserv Inc., Infosys Limited, nCino, NCR Corporation, Oracle Corporation, SAP SE, Sopra Steria, Tata Consultancy Services Limited, Temenos AG, The Bank of New York Mellon Corporation, Worldline, among others.
Challenges and Opportunities: The susceptibility to fraudulent transactions and technical delays are prominent challenges faced by industry operators. However, the integration of enhanced security technologies with online banking is anticipated to offer lucrative growth opportunities to the overall market.
Increasing Demand for Seamless and Convenient banking
The escalating customer demand for seamless and convenient banking experiences is primarily catalyzing the market for digital banking platforms. Modern consumers expect banking services that align with their fast-paced lifestyles, enabling them to conduct transactions and manage finances on-the-go, without being constrained by traditional brick-and-mortar operations. Consequently, various financial institutions, in collaboration with technology providers, are taking initiatives to make online banking more seamless and secure. For instance, in December 2022, Deloitte announced a collaboration with AWS to address a chronic difficulty in banking: the transition to digital-first systems that span the client interface to back-office operations. Similarly, In January 2023, Axis Bank collaborated with OPEN to provide its clients, including SMEs, freelancers, homepreneurs, influencers, and others, with a completely native digital current account. This collaboration gives the larger business community access to Axis Bank's comprehensive banking experience and OPEN's end-to-end financial automation capabilities for business administration. In addition to this, digital banking platforms are offering mobile applications, online banking portals, and user-friendly interfaces that provide real-time access to account information, fund transfers, and bill payments, which is anticipated to propel the digital banking platform market share in the coming years.
Technological Advancements and Innovations
Rapid technological advancements are playing a pivotal role in driving the digital banking platform market forward. Various leading market players are increasingly integrating emerging technologies like artificial intelligence (AI), machine learning (ML), biometrics, and blockchain offer immense potential to revolutionize the banking sector. Moreover, increased adoption of third-party applications for real-time payments, such as WhatsApp Pay and Phone Pay, has led to increased demand for reliable infrastructure by the banks to carry out UPI transactions smoothly. For instance, Visa recently completed a US$ 5.3 Billion acquisition of Plaid, a fintech startup that allows applications to connect with customers' bank accounts easily and instantly. Moreover, the integration of cloud-based platforms with online banking platforms is also creating a positive outlook for the overall market. In January 2023, the digital bank in the Philippines, GoTyme Bank, collaborated with the worldwide cloud banking platform Mambu to create an innovative digital banking solution that seeks to increase Filipinos' access to high-quality financial services. These innovations empower digital banking platforms to provide enhanced security measures, personalized services based on consumer behavior and preferences, efficient transaction processing, and data-driven insights for better decision-making.
Regulatory Initiatives and Open Banking
Government and regulatory authorities are making efforts to regulate online transactions and promote open banking and data sharing, which is positively impacting the global digital banking platform market. For instance, in February 2024, the Reserve Bank of India (RBI) released a major policy statement outlining several developmental and regulatory initiatives covering financial markets, regulations pertaining to lending institutions, and payment systems, including digital currency and fintech. On the financial markets front, RBI announced that it would comprehensively review the existing regulatory guidelines for Electronic Trading Platforms (ETPs) that enable transactions in financial instruments regulated by RBI, such as foreign exchange and government securities. Open banking mandates financial institutions to share customer data securely with authorized third-party providers, which is fostering a more interconnected financial ecosystem.
IMARC Group provides an analysis of the key trends in each segment of the global digital banking platform market report, along with forecasts at the global, regional, and country levels from 2024-2032. Our report has categorized the market based on component, type, deployment mode, and banking mode.
Solutions
Services
Solutions dominate the market
The report has provided a detailed breakup and analysis of the market based on the components. This includes solutions and services. According to the report, solutions represented the largest segment.
Solutions drive innovation by providing flexible and customizable offerings to financial institutions. Rather than a monolithic approach, digital banking platform providers offer modular solutions that can be integrated into existing systems, allowing banks to select specific functionalities based on their needs and preferences. Additionally, a number of banks are launching banking solutions with improved security, which is catering to eh growth of this segment. For instance, Next Bank, a Taiwanese digital bank, launched Temenos in January 2023. Next Bank can bring products to market quickly and effectively with Temenos' open platform. The bank intends to add foreign exchange services, such as remittance services for migrant workers and wealth management tools, over time. Next Bank, which is powered by Temenos, swiftly expanded to approximately 300,000 users within nine months of its launch. Additionally, solutions foster collaboration between banks and fintech partners, promoting the development of new and innovative services.
Retail Banking
Corporate Banking
Retail banking holds the largest share of the market
A detailed breakup and analysis of the market based on the type has also been provided in the report. This includes retail and corporate banking. According to the report, retail banking accounted for the largest market share.
Retail banking has a massive customer base and is witnessing a substantial increase in demand for convenient and personalized banking services. Customers are increasingly opening saving accounts in retail banks to leverage benefits such as mobile banking, online account management, contactless payments, and real-time customer support. For instance, in 2023, RBL Bank reported a total of INR 78,186 crore, which is a 21% surge from the year 2022. Breaking this down, the bank's retail advances grew by 34% year-on-year, while its wholesale advances rose by 7%. Moreover, retail banking is undergoing a significant transformation, requiring banks to adopt advanced technologies such as natural language processing (NLP), artificial intelligence (AI), and machine learning (ML) to become trusted partners and deliver improved services.
On-premises
Cloud-based
On-premises represents the most popular mode of deployment
The report has provided a detailed breakup and analysis of the market based on the deployment mode. This includes on-premises and cloud-based. According to the report, on-premises represented the largest segment.
On-premises deployment caters to the specific needs and preferences of financial institutions that prioritize maintaining control and security over their infrastructure and data. Many banks, especially large and established ones, prefer on-premises solutions owing to regulatory compliance requirements and data privacy concerns.
Online Banking
Mobile Banking
Online banking accounts for the majority of the share in the market
The report has provided a detailed breakup and analysis of the market based on the banking mode. This includes online and mobile banking. According to the report, online banking represented the largest segment.
Online banking enables financial institutions to offer a wide range of services to customers through digital channels. According to Deloitte Insights reports, web/online banking is preferred over mobile for tasks like paying bills, updating account details, making international transfers, and researching financial products. This is due to the need for greater accuracy, ease of comparison, or simply personal preference. According to an October 2023 ABA study, Baby Boomers, at 39%, lead the pack in using online banking as their primary banking channel. Moreover, with the rapid proliferation of smartphones, tablets, and internet connectivity, customers today expect seamless and convenient access to their accounts and banking services online.
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
North America exhibits a clear dominance in the market.
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America was the largest regional market for digital banking platforms.
The presence of various big banks in North America is one of the primary reasons for the region's growth. Digital banking companies in the region offer software as a service so that legacy systems can be turned into digital ones. For instance, Temenos helps new US digital banks go live in 90 days with the most functionally rich and technologically advanced front-to-back SaaS digital banking offering. Moreover, the region's strong economy and well-established banking sector is further contributing to the growth of digital banking platforms. With a highly competitive financial services landscape, banks in the North American region are constantly seeking innovative ways to attract and retain customers.
Appway AG (FNZ (UK) Ltd.)
Fidelity Information Services (FIS)
Finastra Limited
Fiserv Inc.
Infosys Limited
nCino
NCR Corporation
Oracle Corporation
SAP SE
Sopra Steria
Tata Consultancy Services Limited
Temenos AG
The Bank of New York Mellon Corporation
Worldline
(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)
January 2023: HDFC Bank, India's largest private sector bank, partnered with Microsoft for the next phase of its digital transformation journey. This partnership is anticipated to unlock business value by transforming the application portfolio, modernizing the data landscape, and securing the enterprise with Microsoft Cloud.
January 2024: Bank of America spent US$ 3.8 Billion on new technologies last year and plans to do so in 2024 as well, as it develops and deploys generative AI capabilities.
March 2024: RBI, India's central bank, expects to launch interoperability of digital payment systems for internet banking in 2024.