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公共料金請求ソフトウェアの市場レポート：展開モード、タイプ、エンドユーザー、地域別、2024年～2032年

Utility Billing Software Market Report by Deployment Mode, Type, End User, and Region 2024-2032
出版日: | 発行: IMARC | ページ情報: 英文 137 Pages | 納期: 2～3営業日

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価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=156.91円
公共料金請求ソフトウェアの市場レポート：展開モード、タイプ、エンドユーザー、地域別、2024年～2032年
出版日: 2024年04月08日
発行: IMARC
ページ情報: 英文 137 Pages
納期: 2～3営業日
  • 全表示
  • 概要
  • 図表
  • 目次
概要

公共料金請求ソフトウェアの世界市場規模は2023年に55億米ドルに達しました。今後、IMARC Groupは、市場は2032年までに106億米ドルに達し、2024年から2032年の間に7.5%の成長率（CAGR）を示すと予測しています。省エネルギーに対する意識の高まりと重要性、様々な地域における規制や義務の進化、顧客の期待の高まり、急速な都市化、技術の大幅な進歩、ユーティリティサービスの世界の拡大、環境の持続可能性などが、市場を推進している主な要因です。

ユーティリティ課金ソフトウェア（UBS）は、住宅、商業、工業用顧客のユーティリティ消費量の管理と請求のプロセスを合理化するのに役立つ包括的なソリューションです。このソフトウェアは、公益事業会社が使用量データを追跡し、正確な請求書を計算し、財務を統合し、アカウントを管理し、不正行為のリスクを軽減し、ユーザーからの問い合わせを解決し、効率的に顧客とコミュニケーションすることを可能にします。リアルタイムのデータ分析や顧客エンゲージメント・ツールなどの高度な機能が組み込まれており、業務効率の向上、請求ミスの削減、顧客に光熱費の透明性と管理性の向上を提供します。クラウドベース、オンプレミス、ビルド・ユア・オウン・ソリューションなど、さまざまな展開モデルで利用できます。

エネルギー消費の監視と管理に役立ち、最終的にエネルギー効率を促進するため、省エネルギーに対する意識の高まりと重要性により、公共料金請求ソフトウェアの採用が増加しています。これに加えて、さまざまな地域で規制や義務付けが進化しているため、公益事業会社は正確な請求記録を維持し、顧客に透明性を提供する必要に迫られており、UBSの需要を押し上げています。さらに、急速な都市化がユーティリティ・サービスへの需要を増大させ、その結果、ユーティリティ・プロバイダーが人口密集地域でこれらのサービスを効率的に管理し請求できるようにするため、UBSの採用が加速しています。さらに、モノのインターネット（IoT）やスマートメーターなどの技術の著しい進歩により、データ収集機能が強化され、データ分析と請求精度のためにUBSの価値が高まり、それによって市場の成長が強化されています。

公共料金請求ソフトウェアの市場動向と促進要因：

エネルギー効率に対する需要の高まり

環境維持に対する世界の意識の高まりとエネルギー消費削減ニーズの高まりは、公共料金請求ソフトウェア市場を牽引する極めて重要な要因です。社会の二酸化炭素排出量に対する意識が高まるにつれ、公益事業会社はエネルギー効率を高める必要に迫られています。UBSは、エネルギー使用パターンに関するリアルタイムの洞察を提供することで、顧客が十分な情報に基づいた消費削減の意思決定を行えるようにし、重要な役割を果たしています。エネルギー効率ソリューションに対するこのような需要は、責任あるエネルギー利用を促進することを目的とした政府の規制やインセンティブによってさらに促進されています。これに加えて、UBSは、消費者がエネルギー消費を監視・管理できるようにし、ユーティリティ・プロバイダーが資源配分を最適化し、廃棄物を削減できるように支援します。

規制コンプライアンス

規制の枠組みが進化し、公益事業者に対する監視の目が厳しくなっているため、規制遵守が最重要課題となっています。UBSは、正確な請求記録を維持し、透明性を確保し、請求基準を遵守することにより、公益事業者がこれらの要件を満たすために不可欠です。データプライバシーや消費者保護法などの規制が変化する環境において、UBSはコンプライアンスを維持するために必要な適応性と拡張性を提供します。これと同時に、包括的なレポートや監査トライアルを作成する機能は、透明性を高め、コンプライアンス違反による罰則のリスクを低減し、顧客や規制機関の信頼を醸成します。したがって、規制状況の複雑化は、公共料金請求ソフトウェアの採用の重要な推進力となっています。

高まる顧客の期待

デジタル化と接続性の浸透に伴い、顧客は公共料金データへの即時アクセス、個別化されたサービス、透明性の高い請求プロセスを期待しています。UBSは、セルフサービス・ポータルやモバイル・アプリケーションを提供することで、こうした顧客の期待の高まりに対応し、消費者が使用量を監視し、リアルタイムのアラートを受け取り、請求情報に便利にアクセスできるようにしています。このように顧客中心のソリューションが重視されることで、公益事業者は、顧客体験を向上させるだけでなく、ブランド・ロイヤルティを育成する先進的な請求ソフトウェアへの投資を進めています。公共事業セクターの競争が激化するにつれ、顧客の期待に応え、それを上回ることが戦略上不可欠となっており、公共事業課金ソフトウェアは、競争が激化する市場情勢の中で顧客を維持し、引きつけるための重要なツールとなっています。

目次

第1章 序文

第2章 調査範囲と調査手法

  • 調査目的
  • 利害関係者
  • データソース
    • 一次情報
    • 二次情報
  • 市場推定
    • ボトムアップアプローチ
    • トップダウンアプローチ
  • 調査手法

第3章 エグゼクティブサマリー

第4章 イントロダクション

  • 概要
  • 主要産業動向

第5章 公共料金請求ソフトウェアの世界市場

  • 市場概要
  • 市場実績
  • COVID-19の影響
  • 市場予測

第6章 市場内訳：展開モード別

  • オンプレミス
    • 市場動向
    • 市場予測
  • クラウドベース
    • 市場動向
    • 市場予測

第7章 市場内訳：タイプ別

  • サービス型プラットフォーム
    • 市場動向
    • 市場予測
  • インフラ・アズ・ア・サービス
    • 市場動向
    • 市場予測
  • サービスとしてのソフトウェア
    • 市場動向
    • 市場予測

第8章 市場内訳：エンドユーザー別

  • 水
    • 市場動向
    • 市場予測
  • 配電
    • 市場動向
    • 市場予測
  • 石油・ガス
    • 市場動向
    • 市場予測
  • 通信
    • 市場動向
    • 市場予測
  • その他
    • 市場動向
    • 市場予測

第9章 市場内訳：地域別

  • 北米
    • 米国
    • カナダ
  • アジア太平洋
    • 中国
    • 日本
    • インド
    • 韓国
    • オーストラリア
    • インドネシア
    • その他
  • 欧州
    • ドイツ
    • フランス
    • 英国
    • イタリア
    • スペイン
    • ロシア
    • その他
  • ラテンアメリカ
    • ブラジル
    • メキシコ
    • その他
  • 中東・アフリカ
    • 市場動向
    • 市場内訳：国別
    • 市場予測

第10章 SWOT分析

  • 概要
  • 強み
  • 弱み
  • 機会
  • 脅威

第11章 バリューチェーン分析

第12章 ポーターのファイブフォース分析

  • 概要
  • 買い手の交渉力
  • 供給企業の交渉力
  • 競合の程度
  • 新規参入業者の脅威
  • 代替品の脅威

第13章 価格分析

第14章 競合情勢

  • 市場構造
  • 主要企業
  • 主要企業のプロファイル
    • Continental Utility Solutions Inc.
    • ePsolutions Inc.
    • Exceleron Software
    • Harris Computer（Constellation Software Inc.）
    • Jayhawk Software Inc.
    • Jendev Corporation
    • Methodia Group
    • Oracle Corporation
    • Sigma Software Solutions Inc.
    • SkyBill SIA
    • Utilibill Pvt. Ltd.
図表

List of Figures

  • Figure 1: Global: Utility Billing Software Market: Major Drivers and Challenges
  • Figure 2: Global: Utility Billing Software Market: Sales Value (in Billion US$), 2018-2023
  • Figure 3: Global: Utility Billing Software Market Forecast: Sales Value (in Billion US$), 2024-2032
  • Figure 4: Global: Utility Billing Software Market: Breakup by Deployment Mode (in %), 2023
  • Figure 5: Global: Utility Billing Software Market: Breakup by Type (in %), 2023
  • Figure 6: Global: Utility Billing Software Market: Breakup by End User (in %), 2023
  • Figure 7: Global: Utility Billing Software Market: Breakup by Region (in %), 2023
  • Figure 8: Global: Utility Billing Software (On-premises) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 9: Global: Utility Billing Software (On-premises) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 10: Global: Utility Billing Software (Cloud-based) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 11: Global: Utility Billing Software (Cloud-based) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 12: Global: Utility Billing Software (Platform as a Service) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 13: Global: Utility Billing Software (Platform as a Service) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 14: Global: Utility Billing Software (Infrastructure as a Service) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 15: Global: Utility Billing Software (Infrastructure as a Service) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 16: Global: Utility Billing Software (Software as a Service) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 17: Global: Utility Billing Software (Software as a Service) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 18: Global: Utility Billing Software (Water) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 19: Global: Utility Billing Software (Water) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 20: Global: Utility Billing Software (Power Distribution) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 21: Global: Utility Billing Software (Power Distribution) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 22: Global: Utility Billing Software (Oil and Gas) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 23: Global: Utility Billing Software (Oil and Gas) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 24: Global: Utility Billing Software (Telecommunication) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 25: Global: Utility Billing Software (Telecommunication) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 26: Global: Utility Billing Software (Other End Users) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 27: Global: Utility Billing Software (Other End Users) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 28: North America: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 29: North America: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 30: United States: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 31: United States: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 32: Canada: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 33: Canada: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 34: Asia-Pacific: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 35: Asia-Pacific: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 36: China: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 37: China: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 38: Japan: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 39: Japan: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 40: India: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 41: India: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 42: South Korea: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 43: South Korea: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 44: Australia: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 45: Australia: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 46: Indonesia: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 47: Indonesia: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 48: Others: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 49: Others: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 50: Europe: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 51: Europe: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 52: Germany: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 53: Germany: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 54: France: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 55: France: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 56: United Kingdom: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 57: United Kingdom: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 58: Italy: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 59: Italy: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 60: Spain: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 61: Spain: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 62: Russia: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 63: Russia: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 64: Others: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 65: Others: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 66: Latin America: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 67: Latin America: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 68: Brazil: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 69: Brazil: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 70: Mexico: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 71: Mexico: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 72: Others: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 73: Others: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 74: Middle East and Africa: Utility Billing Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 75: Middle East and Africa: Utility Billing Software Market: Breakup by Country (in %), 2023
  • Figure 76: Middle East and Africa: Utility Billing Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 77: Global: Utility Billing Software Industry: SWOT Analysis
  • Figure 78: Global: Utility Billing Software Industry: Value Chain Analysis
  • Figure 79: Global: Utility Billing Software Industry: Porter's Five Forces Analysis

List of Tables

  • Table 1: Global: Utility Billing Software Market: Key Industry Highlights, 2023 and 2032
  • Table 2: Global: Utility Billing Software Market Forecast: Breakup by Deployment Mode (in Million US$), 2024-2032
  • Table 3: Global: Utility Billing Software Market Forecast: Breakup by Type (in Million US$), 2024-2032
  • Table 4: Global: Utility Billing Software Market Forecast: Breakup by End User (in Million US$), 2024-2032
  • Table 5: Global: Utility Billing Software Market Forecast: Breakup by Region (in Million US$), 2024-2032
  • Table 6: Global: Utility Billing Software Market: Competitive Structure
  • Table 7: Global: Utility Billing Software Market: Key Players
目次
Product Code: SR112024A5190

The global utility billing software market size reached US$ 5.5 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 10.6 Billion by 2032, exhibiting a growth rate (CAGR) of 7.5% during 2024-2032. Growing awareness and importance of energy conservation, evolving regulations and mandates in various regions, increasing customer expectations, rapid urbanization, significant advancements in technology, global expansion of utility services, and environmental sustainability, are some of the major factors propelling the market.

Utility billing software (UBS) is a comprehensive solution that helps streamline the process of managing and invoicing utility consumption for residential, commercial, and industrial customers. This software enables utility companies to track usage data, calculate accurate bills, integrate finances, manage accounts, mitigate the risks of fraudulent activities, resolve user inquiries, and efficiently communicate with their customers. It incorporates advanced features, such as real-time data analytics and customer engagement tools that help enhance operational efficiency, reduce billing errors, and provide customers with greater transparency and control over their utility expenses. It is available in various deployment models, including cloud-based, on-premises, and build-your-own solutions.

The growing awareness and importance of energy conservation have led to increased adoption of utility billing software as it helps in monitoring and managing energy consumption, ultimately promoting energy efficiency. In addition to this, the evolving regulations and mandates in various regions are driving utility companies to maintain accurate billing records and provide transparency to customers, thereby boosting the demand for UBS. Moreover, rapid urbanization has increased the demand for utility services, which, in turn, is impelling the adoption of UBS among utility providers to allow them to efficiently manage and bill for these services in densely populated areas. Furthermore, significant advances in technology, such as the Internet of Things (IoT) and smart meters, have enhanced data collection capabilities and made UBS more valuable for data analysis and billing accuracy, thereby strengthening the market growth.

Utility Billing Software Market Trends/Drivers:

Rising demand for energy efficiency

The increasing global awareness of environmental sustainability and the rising need to reduce energy consumption are pivotal factors driving the utility billing software market. As societies become more conscious of their carbon footprint, utility companies are under pressure to enhance energy efficiency. UBS plays a crucial role by providing real-time insights into energy usage patterns, enabling customers to make informed decisions on reducing consumption. This demand for energy efficiency solutions is further fueled by government regulations and incentives aimed at promoting responsible energy use. Besides this, UBS empowers consumers to monitor and manage their energy consumption and assists utility providers in optimizing resource allocation and reducing waste, making it an indispensable tool in today's eco-conscious world.

Regulatory compliance

Evolving regulatory frameworks and increased scrutiny of utility providers have made regulatory compliance a paramount concern. UBS is essential for utility companies to meet these requirements by maintaining accurate billing records, ensuring transparency, and adhering to billing standards. In an environment of changing regulations, such as data privacy and consumer protection laws, UBS offers the adaptability and scalability necessary to stay compliant. Concurrent with this, the ability to generate comprehensive reports and audit trials enhances transparency, reduces the risk of non-compliance penalties, and fosters trust among customers and regulatory bodies alike. Therefore, the growing complexity of regulatory landscapes is a significant driver for the adoption of utility billing software.

Increasing customer expectations

With the expanding penetration of digitalization and connectivity, customers expect instant access to their utility data, personalized services, and transparent billing processes. UBS addresses these heightened customer expectations by offering self-service portals and mobile applications that empower consumers to monitor their usage, receive real-time alerts, and access billing information conveniently. This emphasis on customer-centric solutions is driving utility providers to invest in advanced billing software that not only enhances customer experience but also fosters brand loyalty. As competition in the utility sector intensifies, meeting and exceeding customer expectations has become a strategic imperative, making utility billing software a critical tool for retaining and attracting customers in an increasingly competitive market landscape.

Utility Billing Software Industry Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the global, regional and country levels from 2024-2032. Our report has categorized the market based on deployment mode, type and end user.

Breakup by Deployment Mode:

On-premises

Cloud-based

Cloud-based holds the largest share in the market

The report has provided a detailed breakup and analysis of the market based on the deployment mode. This includes on-premises, and cloud-based. According to the report, cloud-based represented the largest segment.

Cloud-based utility billing software offers unparalleled scalability, allowing utility companies to adapt to fluctuating demand seamlessly. Moreover, cloud-based solutions considerably reduce the burden of infrastructure management, cutting down on capital expenditures and operational overhead. This cost-efficiency is especially attractive to utility providers seeking to optimize their spending while maintaining robust software capabilities. Concurrently, cloud-based deployment ensures accessibility from anywhere with an internet connection, facilitating remote work and real-time data access for utility companies and their customers. Apart from this, it also provides robust security measures and data backup, addressing concerns about data protection and business continuity, which makes it the dominant choice in the deployment mode segment of the utility billing software market.

Breakup by Type:

Platform as a Service

Infrastructure as a Service

Software as a Service

The report has provided a detailed breakup and analysis of the market based on the type. This includes platform as a service, infrastructure as a service, and software as a service.

Platform as a service (PaaS) UBS offers a ready-made development environment with pre-configured Infrastructure and tools that accelerate the software development process for utility billing solutions, reducing time-to-market. This presents remunerative opportunities for market expansion. In confluence with this, the surging popularity of infrastructure as a service (IaaS) for UBS providers as they offer a vast range of infrastructure services, including virtual machines, storage, and networking, that can be provisioned quickly is contributing to the market's growth. Furthermore, this agility enables utility companies to deploy and update their billing software rapidly, adapting to changing market conditions and customer needs with ease, thereby boosting product adoption. Additionally, the expanding deployment of software as a service (SaaS) in UBS platforms due to their inherently scalable nature, easily accommodating changes in user numbers, data volume, and service expansion, is aiding in market expansion.

Breakup by End User:

Water

Power Distribution

Oil and Gas

Telecommunication

Others

Power distribution holds the largest share in the market

A detailed breakup and analysis of the market based on the end user has also been provided in the report. This includes water, power distribution, oil and gas, telecommunication, and others. According to the report, power distribution accounted for the largest market share.

Electricity is an essential utility service, and power distribution companies serve a vast customer base, including residential, commercial, and industrial consumers. This widespread consumer reach creates a substantial demand for utility billing software, as power distribution companies require robust and scalable solutions to manage billing processes efficiently. In addition to this, regulatory bodies often closely monitor the power distribution industry, imposing stringent requirements for billing accuracy, transparency, and compliance. Utility billing software provides the necessary tools to ensure compliance with these regulations, lessening the risk of penalties and legal challenges. Concurrent with this, the power distribution sector's size, complexity, technological advancements, and regulatory demands underscore the crucial role of utility billing software in efficiently managing power distribution operations and meeting customer expectations, positively impacting the market growth.

Breakup by Region:

North America

United States

Canada

Asia-Pacific

China

Japan

India

South Korea

Australia

Indonesia

Others

Europe

Germany

France

United Kingdom

Italy

Spain

Russia

Others

Latin America

Brazil

Mexico

Others

Middle East and Africa

North America exhibits a clear dominance, accounting for the largest utility billing software market share

The market research report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest market share.

North America's highly developed and mature utility sector comprising a vast network of electricity, water, gas, and other utility providers necessitates robust and sophisticated billing solutions, driving the demand for utility billing software. Moreover, the increasing emphasis on sustainability and energy efficiency in the region has led to a rising demand for advanced utility billing solutions that can help consumers and businesses track and manage their energy consumption. In line with this, stringent regulatory compliance and surging customer expectations for convivence and transparency play a substantial role in fueling the market growth. Furthermore, the growing adoption of smart meters and IoT technology in North America has created a rising need for billing software that can effectively handle the vast amount of data generated by these devices, enabling utilities to offer real-time billing and consumption information to customers, thereby creating a favorable outlook for market expansion.

Competitive Landscape:

The global utility billing software market is characterized by intense competition, shaped by numerous established software providers and emerging startups vying for market share, offering a wide range of solutions to cater to the diverse needs of utility companies worldwide. The leading market players are expanding their global presence by entering new markets and forming strategic partnerships. Moreover, these companies understand the diverse needs of utility providers, and they are focused on creating flexible and scalable solutions. Besides this, they are building strong partnerships with utility companies, demonstrating a commitment to data security, and offering user-friendly interfaces to gain a competitive edge in this market. The competitive landscape is further influenced by mergers and acquisitions, as companies seek to expand their offerings and geographic reach.

The market research report has provided a comprehensive analysis of the competitive landscape. Detailed profiles of all major companies have also been provided. Some of the key players in the market include:

Continental Utility Solutions Inc.,

ePsolutions Inc.

Exceleron Software

Harris Computer (Constellation Software Inc.)

Jayhawk Software Inc.

Jendev Corporation

Methodia Group

Oracle Corporation

Sigma Software Solutions Inc.

SkyBill SIA

Utilibill Pvt. Ltd.

(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)

Recent Developments:

In December 2022, Harris Computer announced the acquisition of Service-Link and added a mobile workforce management solution to its Utilities Group.

In October 2022, Exceleron Softwares Inc. announced an enhancement to the MyUsage solution in order to support Amazon web services and tier-1 private cloud options that MyUsage hybrid cloud offerings provide customers with greater flexibility and scalability.

In January 2020, AMCS, an Ireland-based technology provider announced the acquisition of Utilibill Pvt. Ltd. For an undisclosed amount.

Key Questions Answered in This Report

  • 1. What was the size of the global utility billing software market in 2023?
  • 2. What is the expected growth rate of the global utility billing software market during 2024-2032?
  • 3. What has been the impact of COVID-19 on the global utility billing software market?
  • 4. What are the key factors driving the global utility billing software market?
  • 5. What is the breakup of the global utility billing software market based on the deployment mode?
  • 6. What is the breakup of the global utility billing software market based on the end user?
  • 7. What are the key regions in the global utility billing software market?
  • 8. Who are the key players/companies in the global utility billing software market?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global Utility Billing Software Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Impact of COVID-19
  • 5.4 Market Forecast

6 Market Breakup by Deployment Mode

  • 6.1 On-premises
    • 6.1.1 Market Trends
    • 6.1.2 Market Forecast
  • 6.2 Cloud-based
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast

7 Market Breakup by Type

  • 7.1 Platform as a Service
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 Infrastructure as a Service
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast
  • 7.3 Software as a Service
    • 7.3.1 Market Trends
    • 7.3.2 Market Forecast

8 Market Breakup by End User

  • 8.1 Water
    • 8.1.1 Market Trends
    • 8.1.2 Market Forecast
  • 8.2 Power Distribution
    • 8.2.1 Market Trends
    • 8.2.2 Market Forecast
  • 8.3 Oil and Gas
    • 8.3.1 Market Trends
    • 8.3.2 Market Forecast
  • 8.4 Telecommunication
    • 8.4.1 Market Trends
    • 8.4.2 Market Forecast
  • 8.5 Others
    • 8.5.1 Market Trends
    • 8.5.2 Market Forecast

9 Market Breakup by Region

  • 9.1 North America
    • 9.1.1 United States
      • 9.1.1.1 Market Trends
      • 9.1.1.2 Market Forecast
    • 9.1.2 Canada
      • 9.1.2.1 Market Trends
      • 9.1.2.2 Market Forecast
  • 9.2 Asia-Pacific
    • 9.2.1 China
      • 9.2.1.1 Market Trends
      • 9.2.1.2 Market Forecast
    • 9.2.2 Japan
      • 9.2.2.1 Market Trends
      • 9.2.2.2 Market Forecast
    • 9.2.3 India
      • 9.2.3.1 Market Trends
      • 9.2.3.2 Market Forecast
    • 9.2.4 South Korea
      • 9.2.4.1 Market Trends
      • 9.2.4.2 Market Forecast
    • 9.2.5 Australia
      • 9.2.5.1 Market Trends
      • 9.2.5.2 Market Forecast
    • 9.2.6 Indonesia
      • 9.2.6.1 Market Trends
      • 9.2.6.2 Market Forecast
    • 9.2.7 Others
      • 9.2.7.1 Market Trends
      • 9.2.7.2 Market Forecast
  • 9.3 Europe
    • 9.3.1 Germany
      • 9.3.1.1 Market Trends
      • 9.3.1.2 Market Forecast
    • 9.3.2 France
      • 9.3.2.1 Market Trends
      • 9.3.2.2 Market Forecast
    • 9.3.3 United Kingdom
      • 9.3.3.1 Market Trends
      • 9.3.3.2 Market Forecast
    • 9.3.4 Italy
      • 9.3.4.1 Market Trends
      • 9.3.4.2 Market Forecast
    • 9.3.5 Spain
      • 9.3.5.1 Market Trends
      • 9.3.5.2 Market Forecast
    • 9.3.6 Russia
      • 9.3.6.1 Market Trends
      • 9.3.6.2 Market Forecast
    • 9.3.7 Others
      • 9.3.7.1 Market Trends
      • 9.3.7.2 Market Forecast
  • 9.4 Latin America
    • 9.4.1 Brazil
      • 9.4.1.1 Market Trends
      • 9.4.1.2 Market Forecast
    • 9.4.2 Mexico
      • 9.4.2.1 Market Trends
      • 9.4.2.2 Market Forecast
    • 9.4.3 Others
      • 9.4.3.1 Market Trends
      • 9.4.3.2 Market Forecast
  • 9.5 Middle East and Africa
    • 9.5.1 Market Trends
    • 9.5.2 Market Breakup by Country
    • 9.5.3 Market Forecast

10 SWOT Analysis

  • 10.1 Overview
  • 10.2 Strengths
  • 10.3 Weaknesses
  • 10.4 Opportunities
  • 10.5 Threats

11 Value Chain Analysis

12 Porters Five Forces Analysis

  • 12.1 Overview
  • 12.2 Bargaining Power of Buyers
  • 12.3 Bargaining Power of Suppliers
  • 12.4 Degree of Competition
  • 12.5 Threat of New Entrants
  • 12.6 Threat of Substitutes

13 Price Analysis

14 Competitive Landscape

  • 14.1 Market Structure
  • 14.2 Key Players
  • 14.3 Profiles of Key Players
    • 14.3.1 Continental Utility Solutions Inc.
      • 14.3.1.1 Company Overview
      • 14.3.1.2 Product Portfolio
    • 14.3.2 ePsolutions Inc.
      • 14.3.2.1 Company Overview
      • 14.3.2.2 Product Portfolio
    • 14.3.3 Exceleron Software
      • 14.3.3.1 Company Overview
      • 14.3.3.2 Product Portfolio
    • 14.3.4 Harris Computer (Constellation Software Inc.)
      • 14.3.4.1 Company Overview
      • 14.3.4.2 Product Portfolio
    • 14.3.5 Jayhawk Software Inc.
      • 14.3.5.1 Company Overview
      • 14.3.5.2 Product Portfolio
    • 14.3.6 Jendev Corporation
      • 14.3.6.1 Company Overview
      • 14.3.6.2 Product Portfolio
    • 14.3.7 Methodia Group
      • 14.3.7.1 Company Overview
      • 14.3.7.2 Product Portfolio
    • 14.3.8 Oracle Corporation
      • 14.3.8.1 Company Overview
      • 14.3.8.2 Product Portfolio
      • 14.3.8.3 Financials
      • 14.3.8.4 SWOT Analysis
    • 14.3.9 Sigma Software Solutions Inc.
      • 14.3.9.1 Company Overview
      • 14.3.9.2 Product Portfolio
    • 14.3.10 SkyBill SIA
      • 14.3.10.1 Company Overview
      • 14.3.10.2 Product Portfolio
    • 14.3.11 Utilibill Pvt. Ltd.
      • 14.3.11.1 Company Overview
      • 14.3.11.2 Product Portfolio