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市場調査レポート
商品コード
1451691
ヘルスケアITアウトソーシング市場レポート:タイプ、エンドユーザー、地域別、2024-2032Healthcare IT Outsourcing Market Report by Type (Payers HCIT Outsourcing, Providers HCIT Outsourcing), End User (Healthcare Provider System, Biopharmaceutical Industry, Clinical Research Organization, and Others), and Region 2024-2032 |
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ヘルスケアITアウトソーシング市場レポート:タイプ、エンドユーザー、地域別、2024-2032 |
出版日: 2024年03月02日
発行: IMARC
ページ情報: 英文 143 Pages
納期: 2~3営業日
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世界のヘルスケアITアウトソーシング市場規模は、2023年に503億米ドルに達しました。今後、IMARC Groupでは、2024年から2032年にかけての成長率(CAGR)は7.9%で、2032年には1,006億米ドルに達すると予測しています。ヘルスケアITシステムの複雑化、ヘルスケアデータに対するサイバー攻撃の脅威の高まり、ヘルスケア業界の競合、ヘルスケアデータの急激な増加、ヘルスケア規制の進化などが、市場を後押しする要因となっています。
ヘルスケア情報技術(IT)のアウトソーシングには、医療機関のさまざまな業務を外部のサービス・プロバイダーに委託することが含まれます。これらのサービスには、医療トランスクリプション、バーチャルアシスタント、ヘルスケアコーディングとビリング、保険請求処理、カスタマーサポートなどが含まれます。ヘルスケアプロバイダー、バイオ製薬会社、臨床研究機関(CRO)などが業務上の課題に対処し、請求手続きを合理化するのに役立っています。このアプローチにより、正確性、生産性、エラー削減、コスト効率を高めるとともに、セキュリティと患者エンゲージメントを強化します。熟練した専門家へのアクセスを可能にし、患者ケアの水準を高め、コンプライアンスを確保し、時間を節約し、患者データを保護することで、ヘルスケアのエコシステムを総合的に改善します。
世界市場は、中核的な活動に集中する必要性の高まりが主な要因となっています。これに伴い、熟練した労働力へのアクセスが市場に大きく貢献しています。さらに、規制遵守の高まりも市場にプラスの影響を与えています。これとは別に、ITアウトソーシングはヘルスケア組織を最新技術に対応させ、その需要を喚起しています。さらに、データ分析に対する需要の高まりと遠隔医療の拡大が市場を後押ししています。さらに、ヘルスケアにおけるIoTデバイスの統合の拡大とクラウド採用の増加が市場を強化しています。さらに、ヘルスケアAI研究の成長がITアウトソーシングに利益をもたらし、市場成長を促進しています。
医療費削減ニーズの高まり
ヘルスケアコスト削減ニーズの高まりは、市場に好影響を与えています。ヘルスケア支出は一貫して増加しており、医療予算を圧迫しているため、医療提供者、支払者、および業界全体の組織にとって、コスト削減が最優先課題となっています。ITサービスのアウトソーシングは、費用対効果の高いソリューションです。第三者の専門知識を活用することで、ヘルスケア組織は、給与、トレーニング、インフラコストなど、社内のIT部門を維持するための高額な費用を最小限に抑えることができます。アウトソーシング・プロバイダーは柔軟な価格設定モデルを提供できるため、医療機関は必要に応じてサービス料金を支払うことができ、固定的なオーバーヘッドを削減することができます。さらに、ITアウトソーシングは業務効率を高め、プロセスを合理化するため、大幅なコスト削減につながります。データ管理の改善、自動化、ITシステムの最適化は、運営経費の削減に貢献します。コストを抑えながら質の高い医療を提供することが重視される状況において、ヘルスケアITアウトソーシングのコスト削減の可能性は、市場の継続的な成長を促す説得力のある要因となっています。ヘルスケア組織は、リソースを患者ケアや戦略的イニシアティブに振り向けることができ、最終的には医療提供者と患者に利益をもたらします。
慢性疾患と生活習慣病の蔓延
慢性疾患や生活習慣病の増加は、市場拡大の大きな原動力となっています。糖尿病、心血管疾患、肥満などの慢性疾患が増加しており、より広範なヘルスケアサービスとデータ管理が必要となっています。生活習慣病は、食生活の乱れや座りっぱなしの習慣と関連していることが多く、これもヘルスケア負担の一因となっています。ヘルスケア・プロバイダーは、これらの疾患を管理し、患者の転帰を効果的に改善するために、患者データ管理、遠隔モニタリング、治療のカスタマイズのための高度なITソリューションを必要としています。ITアウトソーシングは、こうした複雑なシステムの開発と維持に必要な専門知識を提供します。さらに、バリュー・ベースのケア・モデルへのシフトは、予防医療と集団健康管理に重点を置いており、これらは堅牢なITインフラに大きく依存しています。アウトソーシングは、ヘルスケア組織がこうしたケアパラダイムの変化に適応できるよう、専門的なサービスを提供します。
患者情報の安全性と機密性に対する需要の高まり
患者情報の安全性と機密性に対する需要の高まりが、市場を活性化しています。データ漏洩やサイバー脅威が患者データに重大なリスクをもたらす時代において、ヘルスケア組織は情報セキュリティ対策の強化を強く求められています。高度なサイバーセキュリティの専門知識を持つ専門プロバイダーにITサービスをアウトソーシングすることで、患者情報の保護が強化されます。これらのアウトソーシング企業は、最先端のセキュリティ技術、暗号化手法、コンプライアンスフレームワークに多額の投資を行い、機密性の高いヘルスケアデータを効果的に保護しています。さらに、米国のHIPAA(Health Insurance Portability and Accountability Act:医療保険の相互運用性と説明責任に関する法律)などの規制状況は、医療データのセキュリティと患者のプライバシーに厳しい要件を課しています。ITアウトソーシング・パートナーはコンプライアンスに精通しており、医療機関がコンプライアンスを維持できるようにすることで、高額な罰則を回避することができます。ヘルスケアITアウトソーシング・プロバイダーが提供するデータの安全性と機密性の保証は、規制要件を満たし、患者やヘルスケア利害関係者の信頼を確立します。データの安全な取り扱いの重要性が高まるにつれ、ヘルスケアITアウトソーシングサービスの需要はますます高まっています。
The global healthcare IT outsourcing market size reached US$ 50.3 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 100.6 Billion by 2032, exhibiting a growth rate (CAGR) of 7.9% during 2024-2032. The increasing complexity of healthcare IT systems, the rising threat of cyberattacks on healthcare data, the competitive nature of the healthcare industry, the exponential growth of healthcare data, and the evolving healthcare regulations are some of the factors propelling the market.
Healthcare information technology (IT) outsourcing involves delegating various medical organization operations to external service providers. These services encompass medical transcriptions, virtual assistants, healthcare coding and billing, insurance claims processing, and customer support. It serves healthcare providers, biopharmaceutical companies, and clinical research organizations (CROs) in addressing operational challenges and streamlining claims procedures. This approach enhances precision, productivity, error reduction, and cost efficiency while bolstering security and patient engagement. It grants access to skilled professionals, elevates patient care standards, ensures compliance, saves time, and safeguards patient data, collectively improving the healthcare ecosystem.
The global market is majorly driven by the increasing need to focus on core activities. In line with this, access to a skilled workforce is significantly contributing to the market. Furthermore, the rising regulatory compliance is positively influencing the market. Apart from this, IT outsourcing keeps healthcare organizations up-to-date with the latest technologies, catalyzing their demand. Moreover, the growing demand for data analytics and the telehealth expansion are propelling the market. Besides, the escalating integration of IoT devices in healthcare and the increasing cloud adoption are bolstering the market. Additionally, the growth of healthcare AI research benefits IT outsourcing, fostering market growth.
Increasing need to reduce healthcare costs
The increasing need to reduce healthcare costs is favorably impacting the market. Healthcare expenditures have been consistently rising, straining healthcare budgets and making cost reduction a top priority for providers, payers, and organizations across the industry. Outsourcing IT services offers a cost-effective solution. By leveraging third-party expertise, healthcare organizations can minimize the high expenses of maintaining in-house IT departments, such as salaries, training, and infrastructure costs. Outsourcing providers can offer flexible pricing models, allowing healthcare entities to pay for services as needed, reducing fixed overhead. Furthermore, IT outsourcing enhances operational efficiency and streamlines processes, which can lead to substantial cost savings. Improved data management, automation, and optimization of IT systems contribute to lower operational expenses. In a climate where the focus is on delivering quality care while containing costs, the cost-saving potential of healthcare IT outsourcing is a compelling factor that drives its continued market growth. It allows healthcare organizations to redirect resources toward patient care and strategic initiatives, ultimately benefiting providers and patients.
Growing prevalence of chronic and lifestyle-based diseases
The growing prevalence of chronic and lifestyle-based diseases significantly fuels the market expansion. Chronic conditions like diabetes, cardiovascular diseases, and obesity are rising, necessitating more extensive healthcare services and data management. Lifestyle-based diseases, often linked to poor diet and sedentary habits, also contribute to the healthcare burden. Healthcare providers require advanced IT solutions for patient data management, remote monitoring, and treatment customization to manage these conditions and improve patient outcomes effectively. IT outsourcing offers the expertise needed to develop and maintain these complex systems. Furthermore, the shift towards value-based care models emphasizes preventive care and population health management, which rely heavily on robust IT infrastructure. Outsourcing provides access to specialized services that help healthcare organizations adapt to these changing care paradigms.
Rising demand for the safety and confidentiality of patient information
The rising demand for the safety and confidentiality of patient information is catalyzing the market. In an era where data breaches and cyber threats pose significant risks to patient data, healthcare organizations are under immense pressure to fortify their information security measures. Outsourcing IT services to specialized providers with advanced cybersecurity expertise enhances the protection of patient information. These outsourcing firms invest heavily in cutting-edge security technologies, encryption methods, and compliance frameworks to safeguard sensitive healthcare data effectively. Moreover, the regulatory landscape, including laws like the Health Insurance Portability and Accountability Act (HIPAA) in the United States, places strict requirements on healthcare data security and patient privacy. IT outsourcing partners are well-versed in compliance and ensure that healthcare organizations remain compliant, thereby avoiding costly penalties. The assurance of data safety and confidentiality offered by healthcare IT outsourcing providers meets regulatory requirements and instills trust among patients and healthcare stakeholders. As the importance of secure data handling continues to grow, the demand for IT outsourcing services in healthcare intensifies.
IMARC Group provides an analysis of the key trends in each segment of the global healthcare IT outsourcing market report, along with forecasts at the global, regional and country levels for 2024-2032. Our report has categorized the market based on type and end user.
Payers HCIT Outsourcing
Hospital Information System (HIS)
Laboratory Information System (LIS)
Radiology Information System (RIS)
Electronic Medical Records (EMR)
Others
Providers HCIT Outsourcing
Revenue Cycle Management (RCM) System
Healthcare Analytics
Payers HCIT outsourcing dominates the market
The report has provided a detailed breakup and analysis of the market based on the type. This includes payers HCIT outsourcing (hospital information system (HIS), laboratory information system (LIS), radiology information system (RIS), electronic medical records (EMR), and others) and providers HCIT outsourcing (revenue cycle management (RCM) system and healthcare analytics). According to the report, payers HCIT outsourcing represented the largest segment.
Healthcare payers, including insurance companies and managed care organizations, increasingly rely on IT outsourcing to streamline operations, enhance efficiency, and reduce administrative costs. The growing complexity of healthcare insurance fuels this trend, the need to comply with evolving regulations, and the rising demand for data analytics to make informed decisions.
Outsourcing IT services allows payers to access specialized expertise in claims processing, member management, and data security, enabling them to focus on core functions and improve customer service. It also provides scalability to accommodate fluctuating member numbers and ensures compliance with healthcare standards. Consequently, Payer's HCIT outsourcing emerges as a pivotal factor in reshaping the healthcare IT outsourcing landscape, aligning payer organizations with the industry's evolving demands.
Healthcare Provider System
Biopharmaceutical Industry
Clinical Research Organization
Others
Healthcare provider system dominates the market
The report has provided a detailed breakup and analysis of the market based on the end user. This includes the healthcare provider system, biopharmaceutical industry, clinical research organization, and others. According to the report, the healthcare provider system represented the largest segment.
Healthcare providers, including hospitals, clinics, and medical practices, increasingly outsource to optimize their IT operations. This is driven by the need to manage large volumes of patient data, implement electronic health records (EHR) systems, and enhance interoperability among healthcare systems. IT outsourcing providers offer expertise in EHR implementation, data security, and compliance with healthcare regulations. They also enable healthcare providers to reduce infrastructure costs, improve patient care through telemedicine solutions, and access advanced analytics for data-driven decision-making.
As the healthcare industry continues to evolve and digital transformation becomes essential, healthcare provider systems rely on IT outsourcing to ensure they can adapt to changing patient needs, regulations, and technological advancements, making this segment a cornerstone of market growth.
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
North America exhibits a clear dominance, accounting for the largest market share
The market research report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest market share.
North America has a highly developed healthcare sector, including a vast network of hospitals, clinics, and healthcare providers. To manage the complex healthcare landscape, these entities increasingly turn to IT outsourcing for services such as electronic health records (EHR) implementation, data analytics, and cybersecurity solutions. The region faces ongoing pressure to contain healthcare costs and improve patient care, making cost-effective IT outsourcing an attractive option.
Moreover, stringent data privacy regulations, such as HIPAA in the United States, necessitate specialized IT services to ensure compliance. The market is characterized by a robust ecosystem of IT outsourcing service providers with expertise in healthcare, further driving its growth as healthcare organizations seek reliable and innovative solutions to meet their evolving needs.
Top companies are strengthening the market through multifaceted strategies. These industry leaders prioritize cutting-edge technological solutions, offering healthcare providers and payers efficient ways to streamline operations. Implementing advanced electronic health record (EHR) systems, telemedicine platforms, and data analytics tools enhances patient care, optimizes workflows, and drives cost-efficiency. Furthermore, their robust cybersecurity measures safeguard sensitive patient data in an era of increasing cyber threats. Strategic partnerships and collaborations with healthcare organizations and institutions foster innovation and drive the adoption of emerging technologies. Regulatory compliance and adherence to healthcare standards are paramount, ensuring that IT solutions align with evolving regulations. The top companies play a pivotal role in driving market growth, empowering the healthcare industry to effectively meet the complex challenges of the modern healthcare landscape.
The report has provided a comprehensive analysis of the competitive landscape in the healthcare IT outsourcing market. Detailed profiles of all major companies have also been provided.
Accenture plc
Allscripts Healthcare Solutions Inc
Dell Technologies Inc.
Infosys Limited
International Business Machines
Koninklijke Philips N.V.
Optum Inc. (UnitedHealth Group Incorporated)
Siemens Healthineers AG
Tata Consultancy Services
Wipro Limited
Xerox Corporation
In 2021, IBM (International Business Machines) launched the IBM Watson Health Center.
In Sept 2023, Accenture acquired Nautilus Consulting, a leading digital healthcare consultancy in the UK specializing in Electronic Patient Record (EPR) solutions.
In Feb 2023, Allscripts Healthcare Solutions Inc. and HealthVerity collaborated to advance real-world evidence and care for patients with cardiovascular disease and diabetes.