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1530252

カスタマーアナリティクスの市場規模、シェア、動向分析レポート：コンポーネント別、データソース別、用途別、展開別、企業規模別、最終用途別、地域別、セグメント予測、2024年～2030年

Customer Analytics Market Size, Share & Trends Analysis Report By Component (Solution, Services), By Data Source (Web, Store), By Application, By Deployment, By Enterprise Size, By End-use, By Region, And Segment Forecasts, 2024 - 2030

出版日
ページ情報
英文 125 Pages
納期
2～10営業日
カスタマイズ可能
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=146.82円
カスタマーアナリティクスの市場規模、シェア、動向分析レポート：コンポーネント別、データソース別、用途別、展開別、企業規模別、最終用途別、地域別、セグメント予測、2024年～2030年
出版日: 2024年07月16日
発行: Grand View Research
ページ情報: 英文 125 Pages
納期: 2～10営業日
GIIご利用のメリット
  • 全表示
  • 概要
  • 図表
  • 目次
概要

カスタマーアナリティクスの市場規模と動向

世界のカスタマーアナリティクス市場規模は、2023年に145億7,000万米ドルと推定され、2024年から2030年にかけてCAGR 19.2％で成長すると予測されています。デジタルプラットフォームの普及は、データの生成と利用可能性の状況を一変させ、市場の成長に拍車をかけています。デジタル時代には、消費者は多くのチャネルを通じて企業と交流し、重要なデータを生成します。これらのチャネルには、ソーシャルメディア・プラットフォーム、eコマース・ウェブサイト、モバイル・アプリケーション、カスタマーサービス、モノのインターネット（IoT）デバイスなどが含まれます。各インタラクションはデジタルの足跡を残し、構造化・非構造化データの膨大なプールに貢献します。

ソーシャルメディア・プラットフォームは、データ爆発の典型的な例です。ユーザーは、投稿、「いいね！」、コメント、シェア、インタラクションを通じて大量のデータを生成します。このデータから、消費者の嗜好、意見、行動に関する深い洞察が得られます。同様に、eコマース・ウェブサイトは、閲覧パターン、購入履歴、取引の詳細に関するデータを収集し、消費者の購買行動や嗜好に関する豊富な情報を提供しています。

この豊富なデータは、企業にとってチャンスであると同時に課題でもあります。チャンスは、戦略的意思決定を促進し、顧客体験を向上させ、業務効率を改善するための有意義な洞察を導き出す可能性にあります。しかし、膨大で複雑なデータを効果的に処理、分析し、実用的な洞察を引き出すには、高度な分析ツールと技術が必要です。

カスタマー・アナリティクスは、こうしたデータを活用して、顧客の行動、嗜好、動向を包括的に理解します。ビッグデータ技術を活用した高度な分析ツールにより、企業は膨大なデータセットをリアルタイムで分析し、隠れたパターンを発見し、将来の行動を予測することができます。この機能により、企業は提供するサービスをパーソナライズし、マーケティング活動を最適化し、顧客エンゲージメントを高めることができます。

さらに、データの可用性が高まることで、より正確で堅牢な予測モデルの開発が容易になります。これらのモデルは、顧客のニーズを予測し、潜在的な解約リスクを特定し、顧客を維持するための事前対策を提案することができます。こうした分析から得られる競合考察によって、企業は市場動向を先取りし、変化に迅速に対応し、競争力を維持することができます。

目次

第1章 調査手法と範囲

第2章 エグゼクティブサマリー

第3章 カスタマーアナリティクスの変数、動向、範囲

  • 市場イントロダクション/系統展望
  • 業界バリューチェーン分析
  • 市場力学
    • 市場促進要因分析
    • 市場抑制要因分析
    • 業界の機会
  • カスタマーアナリティクスツール
    • ポーターの分析
    • PESTEL分析

第4章 カスタマーアナリティクス市場： コンポーネント別推定・動向分析

  • セグメントダッシュボード
  • カスタマーアナリティクス：コンポーネントの変動分析、2023年および2030年
  • ソリューション
  • サービス

第5章 カスタマーアナリティクス市場： データソース別推定・動向分析

  • セグメントダッシュボード
  • カスタマーアナリティクス：データソース別変動分析、2023年および2030年
  • ウェブ
  • ソーシャルメディア
  • スマートフォン
  • Eメール
  • 店舗
  • コールセンター
  • その他

第6章 カスタマーアナリティクス市場： 用途別推定・動向分析

  • セグメントダッシュボード
  • カスタマーアナリティクス：用途別変動分析、2023年および2030年
  • ブランドマネジメント
  • キャンペーン管理
  • 解約管理
  • 顧客行動分析
  • 製品管理
  • その他

第7章 カスタマーアナリティクス市場： 展開別推定・動向分析

  • セグメントダッシュボード
  • カスタマーアナリティクス：展開別変動分析、2023年および2030年
  • オンプレミス
  • クラウドベース

第8章 カスタマーアナリティクス市場： 企業規模別推定・動向分析

  • セグメントダッシュボード
  • カスタマーアナリティクス：企業規模別変動分析、2023年および2030年
  • 中小企業
  • 大企業

第9章 カスタマーアナリティクス市場：最終用途別推定・動向分析

  • セグメントダッシュボード
  • カスタマーアナリティクス：最終用途別変動分析、2023年および2030年
  • BFSI
  • 小売業とeコマース
  • 通信・IT
  • 製造業
  • 運輸・物流
  • 政府と防衛
  • ヘルスケアとライフサイエンス
  • メディアとエンターテイメント
  • 旅行とホスピタリティ
  • その他

第10章 カスタマーアナリティクス市場：地域別推定・動向分析

  • カスタマーアナリティクスシェア、地域別、2023年および2030年
  • 北米
    • 市場推計・予測、2018年-2030年
    • コンポーネント別、2018年-2030年
    • データソース別、2018年-2030年
    • 用途別、2018年-2030年
    • 展開別、2018年-2030年
    • 企業規模別、2018年-2030年
    • 最終用途別、2018年-2030年
    • 米国
    • カナダ
    • メキシコ
  • 欧州
    • 市場推計・予測、2018年-2030年
    • コンポーネント別、2018年-2030年
    • データソース別、2018年-2030年
    • 用途別、2018年-2030年
    • 展開別、2018年-2030年
    • 企業規模別、2018年-2030年
    • 最終用途別、2018年-2030年
    • 英国
    • ドイツ
    • フランス
  • アジア太平洋
    • 市場推計・予測、2018年-2030年
    • コンポーネント別、2018年-2030年
    • データソース別、2018年-2030年
    • 用途別、2018年-2030年
    • 展開別、2018年-2030年
    • 企業規模別、2018年-2030年
    • 最終用途別、2018年-2030年
    • 中国
    • インド
    • 日本
    • オーストラリア
    • 韓国
  • ラテンアメリカ
    • 市場推計・予測、2018年-2030年
    • コンポーネント別、2018年-2030年
    • データソース別、2018年-2030年
    • 用途別、2018年-2030年
    • 展開別、2018年-2030年
    • 企業規模別、2018年-2030年
    • 最終用途別、2018年-2030年
    • ブラジル
  • 中東・アフリカ
    • 市場推計・予測、2018年-2030年
    • コンポーネント別、2018年-2030年
    • データソース別、2018年-2030年
    • 用途別、2018年-2030年
    • 展開別、2018年-2030年
    • 企業規模別、2018年-2030年
    • 最終用途別、2018年-2030年
    • サウジアラビア
    • アラブ首長国連邦
    • 南アフリカ

第11章 競合情勢

  • 主要市場参入企業による最近の動向と影響分析
  • 企業分類
  • 企業の市場シェア分析
  • 企業ヒートマップ分析
  • 戦略マッピング
    • 拡大
    • 合併と買収
    • パートナーシップとコラボレーション
    • 新製品の発売
    • 研究開発
  • 企業プロファイル
    • Adobe
    • Dell Inc.
    • Google
    • Manthan
    • Microsoft
    • Oracle
    • Salesforce.com, inc.
    • SAP SE
    • SAS Institute Inc.
    • Teradata
図表

List of Tables

  • Table 1 List of Abbreviation
  • Table 2 Global Customer Analytics Market, 2018 - 2030 (USD Billion)
  • Table 3 Global Customer Analytics Market, by region, 2018 - 2030 (USD Billion)
  • Table 4 Global Customer Analytics Market, by Component, 2018 - 2030 (USD Billion)
  • Table 5 Global Customer Analytics Market, by Data Source, 2018 - 2030 (USD Billion)
  • Table 6 Global Customer Analytics Market, by Application, 2018 - 2030, (USD Billion)
  • Table 7 Global Customer Analytics Market, by Deployment, 2018 - 2030, (USD Billion)
  • Table 8 Global Customer Analytics Market, by Enterprise Size, 2018 - 2030, (USD Billion)
  • Table 9 Global Customer Analytics Market, by End Use, 2018 - 2030, (USD Billion)
  • Table 10 Global solution market by region, 2018 - 2030 (USD Billion)
  • Table 11 Global social media analytical tools market by region, 2018 - 2030 (USD Billion)
  • Table 12 Global web analytical tools market by region, 2018 - 2030 (USD Billion)
  • Table 13 Global dashboard and reporting tools market by region, 2018 - 2030 (USD Billion)
  • Table 14 Global voice of customer (VOC) market by region, 2018 - 2030 (USD Billion)
  • Table 15 Global ETL market by region, 2018 - 2030 (USD Billion)
  • Table 16 Global analytical modules/tools market by region, 2018 - 2030 (USD Billion)
  • Table 17 Global services market by region, 2018 - 2030 (USD Billion)
  • Table 18 Global system integration & deployment market by region, 2018 - 2030 (USD Billion)
  • Table 19 Global training & consulting market by region, 2018 - 2030 (USD Billion)
  • Table 20 Global support & maintenance market by region, 2018 - 2030 (USD Billion)
  • Table 21 Global web market by region, 2018 - 2030 (USD Billion)
  • Table 22 Global social media market by region, 2018 - 2030 (USD Billion)
  • Table 23 Global smartphone market by region, 2018 - 2030 (USD Billion)
  • Table 24 Global email market by region, 2018 - 2030 (USD Billion)
  • Table 25 Global store market by region, 2018 - 2030 (USD Billion)
  • Table 26 Global call center market by region, 2018 - 2030 (USD Billion)
  • Table 27 Global others market by region, 2018 - 2030 (USD Billion)
  • Table 28 Global brand management market by region, 2018 - 2030 (USD Billion)
  • Table 29 Global campaign management market by region, 2018 - 2030 (USD Billion)
  • Table 30 Global churn management market by region, 2018 - 2030 (USD Billion)
  • Table 31 Global customer behavioral analysis market by region, 2018 - 2030 (USD Billion)
  • Table 32 Global product management market by region, 2018 - 2030 (USD Billion)
  • Table 33 Global others market by region, 2018 - 2030 (USD Billion)
  • Table 34 Global on-premise market by region, 2018 - 2030 (USD Billion)
  • Table 35 Global cloud-based market by region, 2018 - 2030 (USD Billion)
  • Table 36 Global small & medium enterprises (SMEs) market by region, 2018 - 2030 (USD Billion)
  • Table 37 Global large enterprises market by region, 2018 - 2030 (USD Billion)
  • Table 38 Global BFSI market by region, 2018 - 2030 (USD Billion)
  • Table 39 Global retail and e-commerce market by region, 2018 - 2030 (USD Billion)
  • Table 40 Global telecommunications and IT market by region, 2018 - 2030 (USD Billion)
  • Table 41 Global manufacturing market by region, 2018 - 2030 (USD Billion)
  • Table 42 Global transportation and logistics market by region, 2018 - 2030 (USD Billion)
  • Table 43 Global government and defence market by region, 2018 - 2030 (USD Billion)
  • Table 44 Global healthcare and life sciences market by region, 2018 - 2030 (USD Billion
  • Table 45 Global media and entertainment market by region, 2018 - 2030 (USD Billion)
  • Table 46 Global travel and hospitality market by region, 2018 - 2030 (USD Billion)
  • Table 47 Global others market by region, 2018 - 2030 (USD Billion)
  • Table 48 North America Customer Analytics Market, by Component 2018 - 2030 (USD Billion)
  • Table 49 North America Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 50 North America Customer Analytics Market, by Application 2018 - 2030 (USD Billion)
  • Table 51 North America Customer Analytics Market, by Deployment 2018 - 2030 (USD Billion)
  • Table 52 North America Customer Analytics Market, by Enterprise Size 2018 - 2030 (USD Billion)
  • Table 53 North America Customer Analytics Market, by End Use 2018 - 2030 (USD Billion)
  • Table 54 U.S. Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 55 U.S. Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 56 U.S. Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 57 U.S. Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 58 U.S. Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 59 U.S. Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 60 Canada Customer Analytics Market, by Component 2018 - 2030 (USD Billion)
  • Table 61 Canada Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 62 Canada Customer Analytics Market, by Application 2018 - 2030 (USD Billion)
  • Table 63 Canada Customer Analytics Market, by Deployment 2018 - 2030 (USD Billion)
  • Table 64 Canada Customer Analytics Market, by Enterprise Size 2018 - 2030 (USD Billion)
  • Table 65 Canada Customer Analytics Market, by End Use 2018 - 2030 (USD Billion)
  • Table 66 Mexico Customer Analytics Market, by Component 2018 - 2030 (USD Billion)
  • Table 67 Mexico Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 68 Mexico Customer Analytics Market, by Application 2018 - 2030 (USD Billion)
  • Table 69 Mexico Customer Analytics Market, by Deployment 2018 - 2030 (USD Billion)
  • Table 70 Mexico Customer Analytics Market, by Enterprise Size 2018 - 2030 (USD Billion)
  • Table 71 Mexico Customer Analytics Market, by End Use 2018 - 2030 (USD Billion)
  • Table 72 Europe Customer Analytics Market, by Component 2018 - 2030 (USD Billion)
  • Table 73 Europe Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 74 Europe Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 75 Europe Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 76 Europe Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 77 Europe Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 78 UK Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 79 UK Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 80 UK Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 81 UK Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 82 UK Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 83 UK Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 84 Germany Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 85 Germany Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 86 Germany Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 87 Germany Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 88 Germany Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 89 Germany Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 90 France Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 91 France Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 92 France Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 93 France Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 94 France Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 95 France Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 96 Asia Pacific Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 97 Asia Pacific Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 98 Asia Pacific Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 99 Asia Pacific Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 100 Asia Pacific Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 101 Asia Pacific Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 102 China Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 103 China Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 104 China Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 105 China Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 106 China Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 107 China Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 108 India Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 109 India Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 110 India Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 111 India Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 112 India Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 113 India Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 114 Japan Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 115 Japan Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 116 Japan Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 117 Japan Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 118 Japan Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 119 Japan Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 120 Australia Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 121 Australia Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 122 Australia Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 123 Australia Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 124 Australia Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 125 Australia Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 126 South Korea Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 127 South Korea Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 128 South Korea Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 129 South Korea Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 130 South Korea Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 131 South Korea Customer Analytics Market, by end use 2018 - 2030, (USD Billion)
  • Table 132 Latin America Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 133 Latin America Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 134 Latin America Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 135 Latin America Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 136 Latin America Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 137 Latin America Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 138 Brazil Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 139 Brazil Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 140 Brazil Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 141 Brazil Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 142 Brazil Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 143 Brazil Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 144 Middle East & Africa Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 145 Middle East & Africa Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 146 Middle East & Africa Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 147 Middle East & Africa Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 148 Middle East & Africa Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 149 Middle East & Africa Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 150 UAE Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 151 UAE Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 152 UAE Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 153 UAE Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 154 UAE Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 155 UAE Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 156 Saudi Arabia Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 157 Saudi Arabia Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 158 Saudi Arabia Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 159 Saudi Arabia Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 160 Saudi Arabia Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 161 Saudi Arabia Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)
  • Table 162 South Africa Customer Analytics Market, by Component 2018 - 2030, (USD Billion)
  • Table 163 South Africa Customer Analytics Market, by Data Source 2018 - 2030, (USD Billion)
  • Table 164 South Africa Customer Analytics Market, by Application 2018 - 2030, (USD Billion)
  • Table 165 South Africa Customer Analytics Market, by Deployment 2018 - 2030, (USD Billion)
  • Table 166 South Africa Customer Analytics Market, by Enterprise Size 2018 - 2030, (USD Billion)
  • Table 167 South Africa Customer Analytics Market, by End Use 2018 - 2030, (USD Billion)

List of Figures

  • Fig. 1 Customer Analytics Market Segmentation
  • Fig. 2 Market landscape
  • Fig. 3 Information Procurement
  • Fig. 4 Data Analysis Models
  • Fig. 5 Market Formulation and Validation
  • Fig. 6 Data Validating & Publishing
  • Fig. 7 Market Snapshot
  • Fig. 8 Segment Snapshot (1/3)
  • Fig. 9 Segment Snapshot (2/3)
  • Fig. 10 Segment Snapshot (3/3)
  • Fig. 11 Competitive Landscape Snapshot
  • Fig. 12 Customer Analytics: Industry Value Chain Analysis
  • Fig. 13 Customer Analytics: Market Dynamics
  • Fig. 14 Customer Analytics: PORTER's Analysis
  • Fig. 15 Customer Analytics: PESTEL Analysis
  • Fig. 16 Customer Analytics Share by Component, 2023 & 2030 (USD Billion)
  • Fig. 17 Customer Analytics, by Component: Market Share, 2023 & 2030
  • Fig. 18 Solution Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 19 Social Media Analytical Tools Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 20 Web Analytical Tools Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 21 Dashboard and Reporting Tools Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 22 Voice of Customer (VOC) Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 23 ETL Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 24 Analytical Modules/Tools Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 25 Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 26 System Integration & Deployment Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 27 Training & Consulting Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 28 Support & Maintenance Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 29 Customer Analytics Market Share by Data Source, 2023 & 2030 (USD Billion)
  • Fig. 30 Customer Analytics Market, by Data Source: Market Share, 2023 & 2030
  • Fig. 31 Web Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 32 Social Media Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 33 Smartphone Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 34 Email Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 35 Store Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 36 Call Center Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 37 Other Data Sources Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 38 Customer Analytics Share by Application, 2023 & 2030 (USD Billion)
  • Fig. 39 Customer Analytics, by Application: Market Share, 2023 & 2030
  • Fig. 40 Brand Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 41 Campaign Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 42 Churn Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 43 Customer Behavioral Analysis Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 44 Product Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 45 Others Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 46 Customer Analytics Share by Deployment, 2023 & 2030 (USD Billion)
  • Fig. 47 Customer Analytics, by Deployment: Market Share, 2023 & 2030
  • Fig. 48 On-premise Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 49 Cloud-based Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 50 Customer Analytics Share by Enterprise Size, 2023 & 2030 (USD Billion)
  • Fig. 51 Customer Analytics, by Enterprise Size: Market Share, 2023 & 2030
  • Fig. 52 Small & Medium Enterprises (SMEs) Market Estimates and Forecasts, 2018 - 2030, (USD Billion)
  • Fig. 53 Large Enterprises Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 54 Customer Analytics Share by End Use, 2023 & 2030 (USD Billion)
  • Fig. 55 Customer Analytics, by End Use: Market Share, 2023 & 2030
  • Fig. 56 BFSI Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 57 Retail and e-commerce Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 58 Telecommunications and IT Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 59 Manufacturing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 60 Transportation and Logistics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 61 Government and Defence Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 62 Healthcare and Life Sciences Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 63 Media and Entertainment Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 64 Travel and Hospitality Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 65 Others Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 66 Regional Market place: Key Takeaways
  • Fig. 67 North America Customer Analytics Market Estimates and Forecasts, 2018 - 2030, (USD Billion)
  • Fig. 68 U.S. Customer Analytics Market Estimates and Forecasts, 2018 - 2030, (USD Billion)
  • Fig. 69 Canada Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 70 Mexico Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 71 Europe Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 72 UK Customer Analytics Market Estimates and Forecasts, 2018 - 2030,) (USD Billion)
  • Fig. 73 Germany Customer Analytics Market Estimates and Forecasts, (2018 - 2030) (USD Billion)
  • Fig. 74 France Customer Analytics Market Estimates and Forecasts, (2018 - 2030) (USD Billion)
  • Fig. 75 Asia Pacific Customer Analytics Market Estimates and Forecast, 2018 - 2030 (USD Billion)
  • Fig. 76 China Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 77 India Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 78 Japan Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 79 Australia Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 80 South Korea Customer Analytics Market Estimates and Forecasts, 2018 - 2030, (USD Billion)
  • Fig. 81 Latin America Customer Analytics Market Estimates and Forecasts, 2018 - 2030, (USD Billion)
  • Fig. 82 Brazil Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 83 Argentina Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 84 MEA Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 85 Saudi Arabia Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 86 UAE Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 87 South Africa Customer Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 88 Key Company Categorization
  • Fig. 89 Company Market Positioning
  • Fig. 90 Key Company Market Share Analysis, 2023
  • Fig. 91 Strategic Framework
目次
Product Code: GVR-4-68040-348-5

Customer Analytics Market Size & Trends

The global customer analytics market size was estimated at USD 14.57 billion in 2023 and is expected to grow at a CAGR of 19.2% from 2024 to 2030. The proliferation of digital platforms has transformed the landscape of data generation and availability, fueling market growth. In the digital age, consumers interact with businesses through many channels, generating significant data. These channels include social media platforms, e-commerce websites, mobile applications, customer service interactions, and the Internet of Things (IoT) devices. Each interaction leaves a digital footprint, contributing to a vast pool of structured and unstructured data.

Social media platforms are a prime example of data explosion. Users generate massive amounts of data through posts, likes, comments, shares, and interactions. This data offers deep insights into consumer preferences, opinions, and behaviors. Similarly, e-commerce websites collect data on browsing patterns, purchase histories, and transaction details, providing a wealth of information about consumer buying behaviors and preferences.

This abundance of data presents both an opportunity and a challenge for businesses. The opportunity lies in the potential to derive meaningful insights to drive strategic decisions, enhance customer experiences, and improve operational efficiencies. However, the sheer volume and complexity of the data require advanced analytical tools and techniques to process, analyze, and extract actionable insights effectively.

Customer analytics leverages this data to understand customer behavior, preferences, and trends comprehensively. Advanced analytics tools, powered by big data technologies, enable businesses to analyze vast datasets in real-time, uncover hidden patterns, and predict future behaviors. This capability allows companies to personalize their offerings, optimize marketing efforts, and enhance customer engagement.

Moreover, increased data availability facilitates the development of more accurate and robust predictive models. These models can forecast customer needs, identify potential churn risks, and suggest proactive measures to retain customers. The insights from such analyses enable businesses to stay ahead of market trends, respond quickly to changes, and maintain a competitive edge.

Global Customer Analytics Market Report Segmentation

This report forecasts revenue growth at the global, regional, and country levels and provides an analysis of the latest industry trends from 2018 to 2030 in each of the sub-segments. For this study, Grand View Research has segmented the global customer analytics market report based on component, data source, enterprise size, deployment, application, end-use, and region:

  • Customer Analytics Component Outlook (Revenue, USD Billion, 2018 - 2030)
  • Solution
  • Social media analytical tools
  • Web analytical tools
  • Dashboard and reporting tools
  • Voice of customer (VOC)
  • ETL (extract, transform, and load)
  • Analytical modules/tools
  • Services
  • System Integration & Deployment
  • Training & Consulting
  • Support & Maintenance
  • Customer Analytics Data Source Outlook (Revenue, USD Billion, 2018 - 2030)
  • Web
  • Social Media
  • Smartphone
  • Email
  • Store
  • Call Centre
  • Others
  • Customer Analytics Application Outlook (Revenue, USD Billion, 2018 - 2030)
  • Brand Management
  • Campaign Management
  • Churn Management
  • Customer Behavioral Analysis
  • Product Management
  • Others
  • Customer Analytics Deployment Outlook (Revenue, USD Billion, 2018 - 2030)
  • On-premise
  • Cloud-based
  • Customer Analytics Enterprise Size Outlook (Revenue, USD Billion, 2018 - 2030)
  • Small & Medium Enterprises (SMEs)
  • Large Enterprises
  • Customer Analytics End-use Outlook (Revenue, USD Billion, 2018 - 2030)
  • BFSI
  • Retail and e-commerce
  • Telecommunications and IT
  • Manufacturing
  • Transportation and Logistics
  • Government and Defence
  • Healthcare and Life Sciences
  • Media and Entertainment
  • Travel and Hospitality
  • Others
  • Customer Analytics Regional Outlook (Revenue, USD Billion, 2018 - 2030)
  • North America

U.S.

Canada

Mexico

  • Europe

UK

Germany

France

  • Asia Pacific

China

India

Japan

Australia

South Korea

  • Latin America

Brazil

  • Middle East & Africa (MEA)

UAE

Saudi Arabia

South Africa

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Methodology segmentation & scope
  • 1.2. Market Definitions
  • 1.3. Research Methodology
    • 1.3.1. Information Procurement
    • 1.3.2. Information or Data Analysis
    • 1.3.3. Market Formulation & Data Visualization
    • 1.3.4. Data Validation & Publishing
  • 1.4. Research Scope and Assumptions
    • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

  • 2.1. Market Outlook
  • 2.2. Segment Outlook
  • 2.3. Competitive Insights

Chapter 3. Customer Analytics Variables, Trends & Scope

  • 3.1. Market Introduction/Lineage Outlook
  • 3.2. Industry value chain analysis
  • 3.3. Market dynamics
    • 3.3.1. Market Drivers Analysis
    • 3.3.2. Market Restraints Analysis
    • 3.3.3. Industry Opportunities
  • 3.4. Customer Analytics Analysis Tools
    • 3.4.1. Porter's Analysis
      • 3.4.1.1. Bargaining power of the suppliers
      • 3.4.1.2. Bargaining power of the buyers
      • 3.4.1.3. Threats of substitution
      • 3.4.1.4. Threats from new entrants
    • 3.4.2. PESTEL Analysis
      • 3.4.2.1. Political landscape
      • 3.4.2.2. Economic and Social landscape
      • 3.4.2.3. Technological landscape
      • 3.4.2.4. Environmental landscape
      • 3.4.2.5. Legal landscape

Chapter 4. Customer Analytics Market: Component Estimates & Trend Analysis

  • 4.1. Segment Dashboard
  • 4.2. Customer Analytics: Component Movement Analysis, USD Billion, 2023 & 2030
  • 4.3. Solution
    • 4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.3.2. Social media analytical tools
      • 4.3.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.3.3. Web analytical tools
      • 4.3.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.3.4. Dashboard and reporting tools
      • 4.3.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.3.5. Voice of customer (VOC)
      • 4.3.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.3.6. ETL (extract, transform, and load)
      • 4.3.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.3.7. Analytical modules/tools
      • 4.3.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 4.4. Services
    • 4.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.4.2. System integration & deployment
      • 4.4.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.4.3. Training & consulting
      • 4.4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.4.4. Support & maintenance
      • 4.4.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 5. Customer Analytics Market: Data Source Estimates & Trend Analysis

  • 5.1. Segment Dashboard
  • 5.2. Customer Analytics: Data Source Movement Analysis, USD Billion, 2023 & 2030
  • 5.3. Web
    • 5.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 5.4. Social Media
    • 5.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 5.5. Smartphone
    • 5.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 5.6. Email
    • 5.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 5.7. Store
    • 5.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 5.8. Call Center
    • 5.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 5.9. Others
    • 5.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 6. Customer Analytics Market: Application Estimates & Trend Analysis

  • 6.1. Segment Dashboard
  • 6.2. Customer Analytics: Application Movement Analysis, USD Billion, 2023 & 2030
  • 6.3. Brand Management
    • 6.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.4. Campaign Management
    • 6.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.5. Churn Management
    • 6.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.6. Customer Behavioral Analysis
    • 6.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.7. Product Management
    • 6.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.8. Others
    • 6.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 7. Customer Analytics Market: Deployment Estimates & Trend Analysis

  • 7.1. Segment Dashboard
  • 7.2. Customer Analytics: Deployment Movement Analysis, USD Billion, 2023 & 2030
  • 7.3. On-premise
    • 7.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.4. Cloud-based
    • 7.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 8. Customer Analytics Market: Enterprise Size Estimates & Trend Analysis

  • 8.1. Segment Dashboard
  • 8.2. Customer Analytics: Enterprise Size Movement Analysis, USD Billion, 2023 & 2030
  • 8.3. Small & Medium Enterprises (SMEs)
    • 8.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.4. Large Enterprises
    • 8.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 9. Customer Analytics Market: End Use Estimates & Trend Analysis

  • 9.1. Segment Dashboard
  • 9.2. Customer Analytics: End Use Movement Analysis, USD Billion, 2023 & 2030
  • 9.3. BFSI
    • 9.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.4. Retail and e-commerce
    • 9.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.5. Telecommunications and IT
    • 9.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.6. Manufacturing
    • 9.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.7. Transportation and Logistics
    • 9.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.8. Government and Defence
    • 9.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.9. Healthcare and Life Sciences
    • 9.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.10. Media and Entertainment
    • 9.10.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.11. Travel and Hospitality
    • 9.11.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.12. Others
    • 9.12.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 10. Customer Analytics Market: Regional Estimates & Trend Analysis

  • 10.1. Customer Analytics Share, By Region, 2023 & 2030, USD Billion
  • 10.2. North America
    • 10.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 10.2.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    • 10.2.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
    • 10.2.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 10.2.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 10.2.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 10.2.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.2.8. U.S.
      • 10.2.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.2.8.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.2.8.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.2.8.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.2.8.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.2.8.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.2.8.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.2.9. Canada
      • 10.2.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.2.9.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.2.9.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.2.9.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.2.9.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.2.9.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.2.9.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.2.10. Mexico
      • 10.2.10.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.2.10.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.2.10.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.2.10.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.2.10.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.2.10.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.2.10.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 10.3. Europe
    • 10.3.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 10.3.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    • 10.3.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
    • 10.3.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 10.3.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 10.3.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 10.3.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.3.8. UK
      • 10.3.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.3.8.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.3.8.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.3.8.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.3.8.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.3.8.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.3.8.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.3.9. Germany
      • 10.3.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.3.9.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.3.9.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.3.9.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.3.9.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.3.9.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.3.9.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.3.10. France
      • 10.3.10.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.3.10.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.3.10.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.3.10.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.3.10.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.3.10.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.3.10.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 10.4. Asia Pacific
    • 10.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 10.4.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    • 10.4.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
    • 10.4.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 10.4.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 10.4.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 10.4.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.4.8. China
      • 10.4.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.4.8.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.4.8.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.4.8.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.4.8.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.4.8.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.4.8.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.4.9. India
      • 10.4.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.4.9.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.4.9.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.4.9.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.4.9.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.4.9.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.4.9.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.4.10. Japan
      • 10.4.10.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.4.10.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.4.10.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.4.10.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.4.10.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.4.10.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.4.10.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.4.11. Australia
      • 10.4.11.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.4.11.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.4.11.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.4.11.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.4.11.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.4.11.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.4.11.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.4.12. South Korea
      • 10.4.12.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.4.12.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.4.12.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.4.12.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.4.12.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.4.12.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.4.12.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 10.5. Latin America
    • 10.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 10.5.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    • 10.5.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
    • 10.5.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 10.5.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 10.5.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 10.5.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.5.8. Brazil
      • 10.5.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.5.8.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.5.8.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.5.8.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.5.8.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.5.8.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.5.8.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 10.6. Middle East & Africa
    • 10.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 10.6.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    • 10.6.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
    • 10.6.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 10.6.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 10.6.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 10.6.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.6.8. Saudi Arabia
      • 10.6.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.6.8.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.6.8.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.6.8.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.6.8.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.6.8.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.6.8.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.6.9. UAE
      • 10.6.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.6.9.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.6.9.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.6.9.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.6.9.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.6.9.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.6.9.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 10.6.10. South Africa
      • 10.6.10.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 10.6.10.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 10.6.10.3. Market estimates and forecast by Data Source, 2018 - 2030 (USD Billion)
      • 10.6.10.4. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 10.6.10.5. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
      • 10.6.10.6. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 10.6.10.7. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)

Chapter 11. Competitive Landscape

  • 11.1. Recent Developments & Impact Analysis by Key Market Participants
  • 11.2. Company Categorization
  • 11.3. Company Market Share Analysis
  • 11.4. Company Heat Map Analysis
  • 11.5. Strategy Mapping
    • 11.5.1. Expansion
    • 11.5.2. Mergers & Acquisition
    • 11.5.3. Partnerships & Collaborations
    • 11.5.4. New Product Launches
    • 11.5.5. Research And Development
  • 11.6. Company Profiles
    • 11.6.1. Adobe
      • 11.6.1.1. Participant's Overview
      • 11.6.1.2. Financial Performance
      • 11.6.1.3. Product Benchmarking
      • 11.6.1.4. Recent Developments
    • 11.6.2. Dell Inc.
      • 11.6.2.1. Participant's Overview
      • 11.6.2.2. Financial Performance
      • 11.6.2.3. Product Benchmarking
      • 11.6.2.4. Recent Developments
    • 11.6.3. Google
      • 11.6.3.1. Participant's Overview
      • 11.6.3.2. Financial Performance
      • 11.6.3.3. Product Benchmarking
      • 11.6.3.4. Recent Developments
    • 11.6.4. Manthan
      • 11.6.4.1. Participant's Overview
      • 11.6.4.2. Financial Performance
      • 11.6.4.3. Product Benchmarking
      • 11.6.4.4. Recent Developments
    • 11.6.5. Microsoft
      • 11.6.5.1. Participant's Overview
      • 11.6.5.2. Financial Performance
      • 11.6.5.3. Product Benchmarking
      • 11.6.5.4. Recent Developments
    • 11.6.6. Oracle
      • 11.6.6.1. Participant's Overview
      • 11.6.6.2. Financial Performance
      • 11.6.6.3. Product Benchmarking
      • 11.6.6.4. Recent Developments
    • 11.6.7. Salesforce.com, inc.
      • 11.6.7.1. Participant's Overview
      • 11.6.7.2. Financial Performance
      • 11.6.7.3. Product Benchmarking
      • 11.6.7.4. Recent Developments
    • 11.6.8. SAP SE
      • 11.6.8.1. Participant's Overview
      • 11.6.8.2. Financial Performance
      • 11.6.8.3. Product Benchmarking
      • 11.6.8.4. Recent Developments
    • 11.6.9. SAS Institute Inc.
      • 11.6.9.1. Participant's Overview
      • 11.6.9.2. Financial Performance
      • 11.6.9.3. Product Benchmarking
      • 11.6.9.4. Recent Developments
    • 11.6.10. Teradata
      • 11.6.10.1. Participant's Overview
      • 11.6.10.2. Financial Performance
      • 11.6.10.3. Product Benchmarking
      • 11.6.10.4. Recent Developments