コンバージェント・ビリングの世界市場

コンバージェント・ビリングの世界市場は2030年までに258億米ドルに達する見込み

2023年に120億米ドルと推定されるコンバージェント・ビリングの世界市場は、2023年から2030年にかけて11.5％のCAGRで成長し、2030年には258億米ドルに達すると予測されます。本レポートで分析したセグメントの1つであるオンプレミスデプロイメントは、CAGR 12.5%を記録し、分析期間終了までに210億米ドルに達すると予測されます。クラウドデプロイメントセグメントの成長率は、分析期間中CAGR 7.8%と推定されます。

米国市場は33億米ドル、中国はCAGR 10.9％で成長すると予測

米国のコンバージェント・ビリング市場は2023年に33億米ドルと推定されます。世界第2位の経済大国である中国は、2030年までに40億米ドルの市場規模に達すると予測され、分析期間2023-2030年のCAGRは10.9%です。その他の注目すべき地域別市場としては、日本とカナダがあり、分析期間中のCAGRはそれぞれ10.2%と9.6%と予測されています。欧州では、ドイツがCAGR 8.2%で成長すると予測されています。

世界のコンバージェント・ビリング市場- 主要動向と促進要因のまとめ

顧客請求を効率化していますか？コンバージェント・ビリングシステムへのシフト

コンバージェント・ビリングは、複数のサービスの請求書発行プロセスを簡素化し、単一のプラットフォームに統合するように設計された、請求書発行業界における革新的なアプローチです。この先進的な請求システムは、通信、公共事業、メディアサービスなど、さまざまな分野で多様な製品やサービスを提供する企業にとって極めて重要です。コンバージェント・ビリングを使えば、利用するサービスの多様性や複雑性に関係なく、顧客に対するすべての料金を単一の請求書にまとめることができます。これは、料金の明確で包括的な概要を提供することで顧客満足度を高めるだけでなく、管理オーバーヘッドを削減し、キャッシュフロー管理を改善することで、内部業務を合理化します。モノとデジタルサービスの組み合わせなど、企業が提供するサービスが拡大し続ける中、複雑な課金シナリオに対応できる高度な課金ソリューションの必要性が重要になっています。

コンバージェント・ビリング導入の主なメリットは？

コンバージェント・ビリングシステムを導入することで、業務効率と顧客維持に直接貢献するいくつかの具体的なメリットが得られます。第一に、異なるサービスに対して複数の請求書が作成される従来のマルチサービス請求環境ではよくある問題であった請求ミスを減らすことができます。単一の請求プラットフォームを使用することで、請求書の精度が大幅に向上し、顧客からの苦情や紛争が減少します。さらに、コンバージェント・ビリングは、1つの請求書でバンドルされたサービスオプションやプロモーションを顧客に提供することで、サービスのクロスセルやアップセルの能力を高めます。顧客にとっては、サービスごとに複数の請求書を受け取るのではなく、1つの包括的な請求書を受け取るというシンプルさが、サービスプロバイダーに対する満足度と信頼感を大きく向上させます。さらに、統合されたデータは、顧客の行動や嗜好に関する貴重な洞察を提供し、よりターゲットを絞ったマーケティングやサービス改善戦略を可能にします。

テクノロジーはどのように高度なコンバージェント・ビリングシステムを実現するのか？

技術の進歩は、コンバージェント・ビリングシステムの機能性と成功に重要な役割を果たしています。コンバージェント・ビリングシステムの核となるのは、様々なサービスやユーザー契約において、膨大なデータや複雑な課金ルールを処理できる高度なソフトウェアです。最新のコンバージェント・ビリングプラットフォームは、クラウドコンピューティングを活用することで、ビジネスの規模や範囲に合わせたスケーラブルなソリューションを提供し、大規模なオンサイトインフラを必要とすることなく、世界なオペレーションを容易にします。さらに、人工知能と機械学習の統合により、データ分析の自動化、顧客の利用パターンの検出、請求異常の特定をより効率的に行うことができます。また、これらのテクノロジーはリアルタイムの課金機能をサポートしており、データ利用やペイ・パー・ビュー・サービスなど、ダイナミックな価格設定モデルを持つサービスには不可欠で、課金が可能な限り最新かつ正確であることを保証します。

コンバージェント・ビリング市場の成長の原動力は？

コンバージェント・ビリング市場の成長は、バンドルサービスへの需要の増加、企業によるサービス提供の拡大、課金システムの技術革新など、いくつかの要因によってもたらされます。消費者は利便性と価値を求めるため、コスト削減や請求の簡素化を提供するバンドルサービスを好みます。コンバージェント・ビリングシステムはこうしたニーズに効果的に応えます。さらに、企業がサービス範囲を拡大するにつれて、複数のサービスタイプや価格モデルに対応できる効率的な課金システムの必要性が高まっています。また、課金システムの正確性、柔軟性、使いやすさを向上させる技術の進歩も、市場の成長に寄与しています。さらに、サービス産業における競合の激化が、顧客満足度と業務効率を向上させる高度な課金ソリューションの導入を企業に促しています。これらの要因が相まって、市場情勢は拡大しており、マルチサービスビジネスにおける重要性が高まっています。

調査対象企業の例（注目の46社）

• Alcatel-Lucent SA
• Amdrecor, Inc.
• CSG Systems International, Inc.
• Huawei Technologies Co., Ltd.
• IBM Corporation
• Optiva, Inc.
• SAP SE
• Sterlite Technologies Limited

目次

第1章 調査手法

第2章 エグゼクティブサマリー

• 市場概要
• 主要企業
• 市場動向と促進要因
• 世界市場の見通し

第3章 市場分析

• 米国
• カナダ
• 日本
• 中国
• 欧州
• フランス
• ドイツ
• イタリア
• 英国
• その他欧州
• アジア太平洋
• その他の地域

第4章 競合

Global Convergent Billing Market to Reach US$25.8 Billion by 2030

The global market for Convergent Billing estimated at US$12.0 Billion in the year 2023, is expected to reach US$25.8 Billion by 2030, growing at a CAGR of 11.5% over the analysis period 2023-2030. On-Premise Deployment, one of the segments analyzed in the report, is expected to record a 12.5% CAGR and reach US$21.0 Billion by the end of the analysis period. Growth in the Cloud Deployment segment is estimated at 7.8% CAGR over the analysis period.

The U.S. Market is Estimated at US$3.3 Billion While China is Forecast to Grow at 10.9% CAGR

The Convergent Billing market in the U.S. is estimated at US$3.3 Billion in the year 2023. China, the world's second largest economy, is forecast to reach a projected market size of US$4.0 Billion by the year 2030 trailing a CAGR of 10.9% over the analysis period 2023-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 10.2% and 9.6% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 8.2% CAGR.

Global Convergent Billing Market - Key Trends and Drivers Summarized

Are You Streamlining Your Customer Billing? The Shift Toward Convergent Billing Systems

Convergent billing is a transformative approach in the billing industry, designed to simplify and unify the invoicing process for multiple services onto a single platform. This advanced billing system is pivotal for businesses that offer a diverse range of products and services across different sectors, such as telecommunications, utilities, and media services. Convergent billing allows companies to consolidate all charges for a customer onto a single bill, regardless of the variety or complexity of services used. This not only enhances customer satisfaction by providing a clear and comprehensive overview of charges but also streamlines the internal operations by reducing administrative overhead and improving cash flow management. As businesses continue to expand their service offerings to include combinations of goods and digital services, the need for a sophisticated billing solution that can handle complex billing scenarios becomes critical.

What Are the Core Benefits of Implementing Convergent Billing?

The implementation of convergent billing systems offers several tangible benefits that directly contribute to operational efficiency and customer retention. Firstly, it reduces billing errors, a common issue in traditional multi-service billing environments where multiple bills are generated for different services. By using a single billing platform, the accuracy of invoices increases significantly, thereby reducing customer complaints and disputes. Additionally, convergent billing enhances the ability of businesses to cross-sell and up-sell services by providing customers with bundled service options and promotions through one bill. For customers, the simplicity of receiving one comprehensive bill instead of multiple invoices for each service greatly improves their satisfaction and trust in the service provider. Moreover, the consolidated data provides valuable insights into customer behaviors and preferences, enabling more targeted marketing and service improvement strategies.

How Does Technology Enable Advanced Convergent Billing Systems?

Technological advancements play a crucial role in the functionality and success of convergent billing systems. At the heart of these systems lies sophisticated software capable of handling vast amounts of data and complex billing rules across different types of services and user contracts. Modern convergent billing platforms utilize cloud computing to offer scalable solutions that adjust to the size and scope of a business, facilitating global operations without the need for extensive on-site infrastructure. Additionally, the integration of artificial intelligence and machine learning helps in automating data analysis, detecting patterns in customer usage, and identifying billing anomalies more efficiently. These technologies also support real-time billing capabilities, which are essential for services with dynamic pricing models, such as data usage or pay-per-view services, ensuring that billing is as current and accurate as possible.

What Drives the Growth in the Convergent Billing Market?

The growth in the convergent billing market is driven by several factors, including the increasing demand for bundled services, the expansion of service offerings by businesses, and technological innovations in billing systems. As consumers look for convenience and value, they prefer bundled services that offer cost savings and simplified billing; convergent billing systems meet these needs effectively. Furthermore, as companies expand their service ranges, the need for an efficient billing system that can handle multiple service types and pricing models becomes imperative. Technological advancements that enhance the accuracy, flexibility, and user-friendliness of billing systems also contribute to market growth. Additionally, the rising competition in service industries pushes companies to adopt advanced billing solutions that improve customer satisfaction and operational efficiency. These factors collectively foster the expansion of the convergent billing market, highlighting its increasing importance in a multi-service business landscape.

Select Competitors (Total 46 Featured) -

• Alcatel-Lucent SA
• Amdrecor, Inc.
• CSG Systems International, Inc.
• Huawei Technologies Co., Ltd.
• IBM Corporation
• Optiva, Inc.
• SAP SE
• Sterlite Technologies Limited

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

• 1. MARKET OVERVIEW
  • Influencer Market Insights
  • World Market Trajectories
  • Global Economic Update
  • Convergent Billing - Global Key Competitors Percentage Market Share in 2024 (E)
  • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
• 2. FOCUS ON SELECT PLAYERS
• 3. MARKET TRENDS & DRIVERS
  • Growing Telecom Subscriber Base & Service Diversification Drive Demand for Convergent Billing Solutions
  • Demand for Streamlined Billing Processes Spurs Convergent Billing Software Adoption
  • Integration of AI and Machine Learning Strengthens Business Case for Advanced Billing Solutions
  • Expansion of 5G and IoT Services Throws the Spotlight On Next-Generation Billing Solutions
  • Cybersecurity Challenges in Billing Systems Demand Enhanced Solutions
  • Adoption of Subscription-based Models Bodes Well for Convergent Billing Growth
• 4. GLOBAL MARKET PERSPECTIVE
  • TABLE 1: World Recent Past, Current & Future Analysis for Convergent Billing by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • TABLE 2: World 7-Year Perspective for Convergent Billing by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2024 & 2030
  • TABLE 3: World Recent Past, Current & Future Analysis for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • TABLE 4: World 7-Year Perspective for On-Premise by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • TABLE 5: World Convergent Billing Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030
  • TABLE 6: World Recent Past, Current & Future Analysis for Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • TABLE 7: World 7-Year Perspective for Cloud by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030

III. MARKET ANALYSIS

• UNITED STATES
  • Convergent Billing Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
  • TABLE 8: USA Recent Past, Current & Future Analysis for Convergent Billing by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 9: USA 7-Year Perspective for Convergent Billing by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2024 & 2030
• CANADA
  • TABLE 10: Canada Recent Past, Current & Future Analysis for Convergent Billing by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 11: Canada 7-Year Perspective for Convergent Billing by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2024 & 2030
• JAPAN
  • Convergent Billing Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
  • TABLE 12: Japan Recent Past, Current & Future Analysis for Convergent Billing by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 13: Japan 7-Year Perspective for Convergent Billing by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2024 & 2030
• CHINA
  • Convergent Billing Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
  • TABLE 14: China Recent Past, Current & Future Analysis for Convergent Billing by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 15: China 7-Year Perspective for Convergent Billing by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2024 & 2030
• EUROPE
  • Convergent Billing Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
  • TABLE 16: Europe Recent Past, Current & Future Analysis for Convergent Billing by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • TABLE 17: Europe 7-Year Perspective for Convergent Billing by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2024 & 2030
  • TABLE 18: Europe Recent Past, Current & Future Analysis for Convergent Billing by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 19: Europe 7-Year Perspective for Convergent Billing by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2024 & 2030
• FRANCE
  • Convergent Billing Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
  • TABLE 20: France Recent Past, Current & Future Analysis for Convergent Billing by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 21: France 7-Year Perspective for Convergent Billing by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2024 & 2030
• GERMANY
  • Convergent Billing Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
  • TABLE 22: Germany Recent Past, Current & Future Analysis for Convergent Billing by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 23: Germany 7-Year Perspective for Convergent Billing by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2024 & 2030
• ITALY
  • TABLE 24: Italy Recent Past, Current & Future Analysis for Convergent Billing by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 25: Italy 7-Year Perspective for Convergent Billing by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2024 & 2030
• UNITED KINGDOM
  • Convergent Billing Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
  • TABLE 26: UK Recent Past, Current & Future Analysis for Convergent Billing by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 27: UK 7-Year Perspective for Convergent Billing by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2024 & 2030
• REST OF EUROPE
  • TABLE 28: Rest of Europe Recent Past, Current & Future Analysis for Convergent Billing by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 29: Rest of Europe 7-Year Perspective for Convergent Billing by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2024 & 2030
• ASIA-PACIFIC
  • Convergent Billing Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
  • TABLE 30: Asia-Pacific Recent Past, Current & Future Analysis for Convergent Billing by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 31: Asia-Pacific 7-Year Perspective for Convergent Billing by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2024 & 2030
• REST OF WORLD
  • TABLE 32: Rest of World Recent Past, Current & Future Analysis for Convergent Billing by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 33: Rest of World 7-Year Perspective for Convergent Billing by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2024 & 2030

IV. COMPETITION