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パブリック・クラウド・ビジネス・プロセス・サービスの世界市場

Public Cloud Business Process Services

出版日
ページ情報
英文 193 Pages
納期
即日から翌営業日
適宜更新あり
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価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=146.82円
パブリック・クラウド・ビジネス・プロセス・サービスの世界市場
出版日: 2024年10月18日
発行: Global Industry Analysts, Inc.
ページ情報: 英文 193 Pages
納期: 即日から翌営業日
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概要

パブリック・クラウド・ビジネス・プロセス・サービスの世界市場は2030年までに6,542億米ドルに到達

2023年に1,802億米ドルと推定されたパブリック・クラウド・ビジネス・プロセス・サービスの世界市場は、2030年には6,542億米ドルに達し、分析期間2023-2030年のCAGRは20.2%で成長すると予測されます。本レポートで分析したセグメントの1つである人的資源管理サービスは、CAGR 25.2%を記録し、分析期間終了時には2,565億米ドルに達すると予測されます。財務・会計サービス分野の成長率は、分析期間のCAGRで14.3％と推定されます。

米国市場は497億米ドル、中国はCAGR18.9%で成長予測

米国のパブリック・クラウド・ビジネス・プロセス・サービス市場は2023年に497億米ドルと推定されます。世界第2位の経済大国である中国は、2030年までに965億米ドルの市場規模に達すると予測され、分析期間2023-2030年のCAGRは18.9%です。その他の注目すべき地域別市場としては、日本とカナダがあり、分析期間中のCAGRはそれぞれ18.5%と16.2%と予測されています。欧州では、ドイツがCAGR約13.0%で成長すると予測されています。

世界のパブリック・クラウド・ビジネス・プロセス・サービス市場- 主要動向と促進要因のまとめ

なぜパブリック・クラウド・ビジネス・プロセス・サービス市場はデジタルトランスフォーメーション時代に脚光を浴びているのか？

パブリック・クラウド・ビジネス・プロセス・サービス（BPaaS）市場はデジタルトランスフォーメーション時代において注目を集めつつあります。BPaaSとは、パブリッククラウド上でビジネスプロセスサービスを提供することで、企業はクラウドのストレージ、処理、管理機能を活用しながら、特定の機能をアウトソーシングすることができます。企業が複雑なデジタルトランスフォーメーションを進める中で、業務の合理化、コスト削減、全体的なパフォーマンスの向上にはBPaaSの採用が不可欠となっています。パブリッククラウドソリューションが提供する柔軟性と俊敏性により、企業は変化する市場の需要に迅速に対応することができ、BPaaSは現代のビジネス戦略にとって不可欠な要素となっています。

パブリッククラウドBPaaS市場の成長を促進する主な要因の1つは、業務効率化とコスト削減に対するニーズの高まりです。企業はプロセスを最適化し、オンプレミスのインフラやスタッフの維持に伴うオーバーヘッド・コストを削減しようとしています。BPaaSを活用することで、企業は多額の先行投資をすることなく、給与計算、人事、カスタマーサポート、サプライチェーン管理などの幅広いサービスを利用できます。このような非中核機能のアウトソーシングへのシフトにより、企業はBPaaSベンダーが提供する専門知識やテクノロジーの恩恵を受けながら、コアコンピタンスに集中することができます。

技術の進歩とイノベーションはパブリッククラウドBPaaS市場をどのように形成しているか？

技術の進歩と革新は、サービス提供の強化、統合機能の向上、自動化の推進によって、パブリッククラウドBPaaS市場を大きく形成しています。注目すべき動向の1つは、人工知能（AI）、機械学習（ML）、ロボティック・プロセス・オートメーション（RPA）といった先進技術のBPaaSソリューションへの統合です。これらのテクノロジーにより、企業は反復タスクの自動化、洞察のためのデータ分析、意思決定プロセスの強化を実現できます。AIと自動化をBPaaSサービスに組み込むことで、効率性と正確性が向上し、企業は業務を合理化して人的ミスを減らすことができます。

さらに、高度なアナリティクスとデータ管理ツールの台頭は、企業がBPaaSを活用する方法を変えつつあります。クラウドベースのアナリティクス・プラットフォームにより、企業は大量のデータをリアルタイムで収集、処理、分析し、戦略的な意思決定に役立つ貴重な洞察を得ることができます。データドリブンな洞察を活用することで、企業は業務効率を高め、プロセス改善の機会を特定することができます。このようなデータ分析への注目が、統合された分析機能を提供するパブリッククラウドBPaaSソリューションへの需要を促進しています。

クラウドベースのサービスとオンプレミスシステム間のシームレスな統合の成長も、パブリッククラウドBPaaS市場に影響を与えています。企業がハイブリッドクラウドアプローチを採用するにつれ、効果的な統合ソリューションの必要性が最も重要になっています。最新のBPaaSは、既存のERP（統合基幹業務システム）、CRM（顧客関係管理）ツール、その他の重要なアプリケーションと容易に接続できるように設計されています。この統合機能により、企業はクラウドベースのサービスの利点を活用しながらオペレーションの継続性を維持することができ、パブリッククラウドBPaaSソリューションの採用を促進しています。

さらに、顧客体験と顧客エンゲージメントを重視する傾向が強まっていることも、パブリッククラウドBPaaS市場を形成しています。企業は、社内プロセスを強化するだけでなく、顧客とのやり取りや満足度を向上させるソリューションを求めています。BPaaSプロバイダーは、サービスデリバリー、パーソナライゼーション、応答性の向上に焦点を当てた顧客中心のサービスを提供することで対応しています。クラウドベースのソリューションを通じて卓越した顧客体験を提供できることが、さまざまな業界でパブリッククラウドBPaaSの需要を促進しています。

パブリッククラウドBPaaSの採用を形成する上で、市場力学と規制動向はどのような役割を果たすか？

市場力学と規制動向は、業界が効率性、コンプライアンス、競合に対する需要の変化に対応する中で、パブリッククラウドBPaaSの採用を形成する上で重要な役割を果たします。業務の効率化とコスト削減に対するニーズの高まりは、パブリッククラウドBPaaS市場の主要な促進要因です。企業がプロセスを最適化し、運用のオーバーヘッドを削減しようとする中で、BPaaSの採用は不可欠となっています。クラウド・ソリューションが提供する柔軟性と拡張性により、企業は変化する市場環境や顧客ニーズに迅速に対応できるようになり、さまざまな分野でBPaaSの需要が高まっています。

データセキュリティとコンプライアンスに関連する規制圧力も、パブリッククラウドBPaaSの採用に影響を与えています。組織は、データプライバシー、セキュリティ、業界固有のコンプライアンス基準に関する厳格な規制を遵守しなければならないです。クラウドBPaaSプロバイダーは、一般データ保護規則（GDPR）や医療保険の相互運用性と説明責任に関する法律（HIPAA）などの規制へのコンプライアンスの確保にますます重点を置くようになっています。このようなコンプライアンス重視の姿勢は、セキュリティとデータ保護を最優先するパブリッククラウドBPaaSソリューションの採用を企業に促しています。

ビジネスプロセスアウトソーシング業界における競合情勢も、パブリッククラウドBPaaSの採用を形作る重要な要因の1つです。数多くのサービスプロバイダが市場に参入し、特定のビジネスニーズに合わせた幅広いBPaaSソリューションを提供しています。この競争がイノベーションとサービス品質の向上を促し、プロバイダーは機能、価格、カスタマーサポートで差別化を図ることができます。市場競争において優位に立とうとするBPaaSプロバイダーにとって、高品質で信頼性の高いサービスの提供に注力することは不可欠です。

ビジネスオペレーションにおける俊敏性、柔軟性、拡張性に対する消費者の嗜好も、パブリッククラウドBPaaSの採用に影響を与えています。企業が急速に変化する市場力学に直面する中、業務の迅速な拡大・縮小がますます重要になっています。企業は、需要の変動に柔軟に対応し、ビジネスの成長をサポートするBPaaSソリューションを求めています。この動向は、現代のビジネスが成功するために必要な俊敏性を提供できるクラウドベースのソリューションへの需要を促進しています。

世界のパブリッククラウドBPaaS市場の成長を促進する要因とは？

世界のパブリッククラウドBPaaS市場の成長は、費用対効果の高いソリューションに対する需要の高まり、テクノロジーの進歩、デジタルトランスフォーメーションへの注目の高まりなど、いくつかの要因によってもたらされています。主な成長要因の1つは、組織における業務効率化とコスト削減ニーズの高まりです。企業がプロセスの最適化を図り、オンプレミスのインフラ維持に伴うオーバーヘッド・コストを削減しようとする中、BPaaSソリューションの採用が不可欠となっています。BPaaSベンダーが提供する専門知識や技術を活用しながら、非中核的な機能をアウトソーシングできることが、企業のクラウドベースのサービスへの投資を後押ししています。

また、特に自動化、AI、データ分析などの分野における技術の進歩が進んでいることも、市場成長の主な要因となっています。これらの技術をBPaaSサービスに統合することで、企業は業務の合理化、意思決定の強化、全体的な効率性の向上を実現できます。インテリジェントな自動化とデータ主導の洞察に対する需要は、企業がそれぞれの市場で競合優位に立とうとする中で、パブリッククラウドBPaaSソリューションの採用を促進しています。

さらに、業界全体でデジタルトランスフォーメーションへの注目が高まっており、パブリッククラウドBPaaS市場に新たな機会が生まれています。企業は、クラウドベースのソリューションを活用して俊敏性、応答性、顧客エンゲージメントを強化することの重要性を認識しつつあります。デジタルファースト戦略へのシフトは、こうした取り組みをサポートし、変化する市場環境に効果的に適応できるBPaaSソリューションへの需要を促進しています。

さらに、eコマースとリモートワークの動向の成長は、COVID-19の流行によって加速し、パブリッククラウドBPaaSソリューションの需要に寄与しています。ビジネスが新しい運営方法に適応するにつれ、スケーラブルで信頼性が高く、効率的なプロセスの必要性が重要になっています。BPaaSプロバイダーは、組織がリモートワーク環境でも生産性と効率を維持できるソリューションを提供し、クラウドベースのサービスのさらなる普及を促進しています。

このような要因が重なり、世界のパブリック・クラウド・ビジネス・プロセス・サービス市場は、技術の進歩、アプリケーションの拡大、さまざまな業界における業務効率化とデジタルトランスフォーメーションの重視の高まりに後押しされ、力強い成長を遂げようとしています。

調査対象企業の例（注目の44社）

  • Accenture Plc
  • Cloud4C
  • Cognizant Technology Solutions U.S. Corporation
  • Cognizant UK
  • Computer Generated Solutions, Inc.
  • Corefino
  • EPI-USE
  • Firstsource Solutions Ltd.
  • Fujitsu Ltd.
  • Genialcloud

目次

第1章 調査手法

第2章 エグゼクティブサマリー

  • 市場概要
  • 主要企業
  • 市場動向と促進要因
  • 世界市場の見通し

第3章 市場分析

  • 米国
  • カナダ
  • 日本
  • 中国
  • 欧州
  • フランス
  • ドイツ
  • イタリア
  • 英国
  • その他欧州
  • アジア太平洋
  • その他の地域

第4章 競合

目次
Product Code: MCP16733

Global Public Cloud Business Process Services Market to Reach US$654.2 Billion by 2030

The global market for Public Cloud Business Process Services estimated at US$180.2 Billion in the year 2023, is expected to reach US$654.2 Billion by 2030, growing at a CAGR of 20.2% over the analysis period 2023-2030. Human Resource Management Services, one of the segments analyzed in the report, is expected to record a 25.2% CAGR and reach US$256.5 Billion by the end of the analysis period. Growth in the Finance & Accounting Services segment is estimated at 14.3% CAGR over the analysis period.

The U.S. Market is Estimated at US$49.7 Billion While China is Forecast to Grow at 18.9% CAGR

The Public Cloud Business Process Services market in the U.S. is estimated at US$49.7 Billion in the year 2023. China, the world's second largest economy, is forecast to reach a projected market size of US$96.5 Billion by the year 2030 trailing a CAGR of 18.9% over the analysis period 2023-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 18.5% and 16.2% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 13.0% CAGR.

Global Public Cloud Business Process Services Market - Key Trends & Drivers Summarized

Why Is the Public Cloud Business Process Services Market Gaining Prominence in the Digital Transformation Era?

The public cloud business process services (BPaaS) market is gaining prominence in the digital transformation era as organizations increasingly seek flexible, scalable, and cost-effective solutions to enhance their operational efficiency. BPaaS refers to the delivery of business process services over the public cloud, allowing companies to outsource specific functions while leveraging the cloud’s capabilities for storage, processing, and management. As businesses navigate the complexities of digital transformation, the adoption of BPaaS is becoming essential to streamline operations, reduce costs, and improve overall performance. The flexibility and agility offered by public cloud solutions enable organizations to respond quickly to changing market demands, making BPaaS a vital component of modern business strategy.

One of the primary factors driving the growth of the public cloud BPaaS market is the increasing need for operational efficiency and cost savings. Organizations are looking to optimize their processes and reduce overhead costs associated with maintaining on-premises infrastructure and staffing. By leveraging BPaaS, companies can access a wide range of services, including payroll, human resources, customer support, and supply chain management, without the need for significant upfront investments. This shift towards outsourcing non-core functions allows businesses to focus on their core competencies while benefiting from the expertise and technology provided by BPaaS vendors.

How Are Technological Advancements and Innovations Shaping the Public Cloud BPaaS Market?

Technological advancements and innovations are significantly shaping the public cloud BPaaS market by enhancing service offerings, improving integration capabilities, and driving automation. One notable development is the integration of advanced technologies such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA) into BPaaS solutions. These technologies enable organizations to automate repetitive tasks, analyze data for insights, and enhance decision-making processes. The incorporation of AI and automation into BPaaS offerings is driving efficiency and accuracy, allowing companies to streamline their operations and reduce human error.

Moreover, the rise of advanced analytics and data management tools is transforming the way organizations utilize BPaaS. Cloud-based analytics platforms enable businesses to gather, process, and analyze large volumes of data in real time, providing valuable insights that inform strategic decision-making. The ability to leverage data-driven insights enhances operational efficiency and helps organizations identify opportunities for improvement within their processes. This focus on data analytics is driving the demand for public cloud BPaaS solutions that offer integrated analytics capabilities.

The growth of seamless integration between cloud-based services and on-premises systems is also influencing the public cloud BPaaS market. As organizations adopt a hybrid cloud approach, the need for effective integration solutions becomes paramount. Modern BPaaS offerings are designed to easily connect with existing enterprise resource planning (ERP) systems, customer relationship management (CRM) tools, and other critical applications. This integration capability allows businesses to maintain operational continuity while leveraging the benefits of cloud-based services, driving the adoption of public cloud BPaaS solutions.

Additionally, the increasing emphasis on customer experience and engagement is shaping the public cloud BPaaS market. Organizations are seeking solutions that not only enhance internal processes but also improve customer interactions and satisfaction. BPaaS providers are responding by offering customer-centric services that focus on improving service delivery, personalization, and responsiveness. The ability to deliver exceptional customer experiences through cloud-based solutions is driving the demand for public cloud BPaaS offerings across various industries.

What Role Do Market Dynamics and Regulatory Trends Play in Shaping the Adoption of Public Cloud BPaaS?

Market dynamics and regulatory trends play a crucial role in shaping the adoption of public cloud BPaaS as industries respond to changing demands for efficiency, compliance, and competitiveness. The increasing need for operational efficiency and cost reduction is a key driver of the public cloud BPaaS market. As organizations seek to optimize their processes and reduce operational overhead, the adoption of BPaaS becomes essential. The flexibility and scalability offered by cloud solutions enable businesses to quickly adapt to changing market conditions and customer needs, driving the demand for BPaaS across various sectors.

Regulatory pressures related to data security and compliance are also influencing the adoption of public cloud BPaaS. Organizations must adhere to strict regulations governing data privacy, security, and industry-specific compliance standards. Cloud BPaaS providers are increasingly focusing on ensuring compliance with regulations such as the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA). This emphasis on regulatory compliance is encouraging organizations to adopt public cloud BPaaS solutions that prioritize security and data protection.

The competitive landscape within the business process outsourcing industry is another significant factor shaping the adoption of public cloud BPaaS. Numerous service providers are entering the market, offering a wide range of BPaaS solutions tailored to specific business needs. This competition is driving innovation and improvements in service quality, allowing providers to differentiate themselves based on features, pricing, and customer support. The focus on delivering high-quality, reliable services is essential for BPaaS providers looking to gain a competitive edge in the market.

Consumer preferences for agility, flexibility, and scalability in business operations are also influencing the adoption of public cloud BPaaS. As businesses face rapidly changing market dynamics, the ability to scale operations up or down quickly is becoming increasingly important. Organizations are seeking BPaaS solutions that offer the flexibility to adapt to fluctuating demands and support business growth. This trend is driving the demand for cloud-based solutions that can provide the agility necessary for modern businesses to thrive.

What Factors Are Driving the Growth of the Global Public Cloud BPaaS Market?

The growth in the global public cloud BPaaS market is driven by several factors, including the rising demand for cost-effective solutions, advancements in technology, and the increasing focus on digital transformation. One of the primary growth drivers is the increasing need for operational efficiency and cost savings among organizations. As businesses seek to optimize their processes and reduce overhead costs associated with maintaining on-premises infrastructure, the adoption of BPaaS solutions is becoming essential. The ability to outsource non-core functions while leveraging the expertise and technology provided by BPaaS vendors is encouraging companies to invest in cloud-based services.

The ongoing advancements in technology, particularly in areas such as automation, AI, and data analytics, are also key factors contributing to market growth. The integration of these technologies into BPaaS offerings enables organizations to streamline operations, enhance decision-making, and improve overall efficiency. The demand for intelligent automation and data-driven insights is driving the adoption of public cloud BPaaS solutions as businesses look to gain a competitive advantage in their respective markets.

Moreover, the increasing focus on digital transformation across industries is creating new opportunities for the public cloud BPaaS market. Organizations are recognizing the importance of leveraging cloud-based solutions to enhance their agility, responsiveness, and customer engagement. The shift towards digital-first strategies is driving the demand for BPaaS solutions that can support these initiatives and enable organizations to adapt to changing market conditions effectively.

Additionally, the growth of e-commerce and remote work trends, accelerated by the COVID-19 pandemic, is contributing to the demand for public cloud BPaaS solutions. As businesses adapt to new ways of operating, the need for scalable, reliable, and efficient processes becomes critical. BPaaS providers are offering solutions that enable organizations to maintain productivity and efficiency in remote work environments, driving further adoption of cloud-based services.

As these factors converge, the global public cloud business process services market is poised for robust growth, driven by technological advancements, expanding applications, and the increasing emphasis on operational efficiency and digital transformation across various industries.

Select Competitors (Total 44 Featured) -

  • Accenture Plc
  • Cloud4C
  • Cognizant Technology Solutions U.S. Corporation
  • Cognizant UK
  • Computer Generated Solutions, Inc.
  • Corefino
  • EPI-USE
  • Firstsource Solutions Ltd.
  • Fujitsu Ltd.
  • Genialcloud

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • World Market Trajectories
    • Public Cloud Business Process Services - Global Key Competitors Percentage Market Share in 2024 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Increasing Adoption of Public Cloud Services in Finance and Accounting Expands Addressable Market
    • Technological Innovations in AI and Machine Learning-Based Business Process Solutions Strengthen Business Case for Market Growth
    • Case Overview: Growth in Use of Public Cloud Business Process Services in HR and Payroll Management Bodes Well for Market Expansion
    • Increasing Use of Public Cloud Services in Supply Chain and Logistics Management Expands Market Scope
    • Case Overview: Growth in Adoption of Public Cloud Business Process Services in Customer Relationship Management (CRM) Expands Market Reach
    • Increasing Use of Public Cloud Business Process Services in Marketing and Sales Automation Expands Market Scope
    • Case Overview: Growth in Use of Public Cloud Services in IT Management and Service Desk Operations Expands Market Reach
    • Rising Adoption of Public Cloud Services in Workforce Management and Employee Engagement Expands Market Opportunities
    • Increasing Use of Public Cloud Services in Data Management and Business Intelligence Expands Market Scope
    • Case Overview: Growth in Adoption of Public Cloud Business Process Services in Healthcare and Life Sciences Expands Market Reach
    • Technological Innovations in Cloud Security and Compliance Management Solutions Propel Market Adoption
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Public Cloud Business Process Services Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Public Cloud Business Process Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 3: World 7-Year Perspective for Public Cloud Business Process Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2024 & 2030
    • TABLE 4: World Recent Past, Current & Future Analysis for Human Resource Management Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 5: World 7-Year Perspective for Human Resource Management Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
    • TABLE 6: World Recent Past, Current & Future Analysis for Finance & Accounting Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 7: World 7-Year Perspective for Finance & Accounting Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for eCommerce Enablement Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 9: World 7-Year Perspective for eCommerce Enablement Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
    • TABLE 10: World Recent Past, Current & Future Analysis for Customer Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 11: World 7-Year Perspective for Customer Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
    • TABLE 12: World Recent Past, Current & Future Analysis for Cloud Payment Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 13: World 7-Year Perspective for Cloud Payment Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for Supply Chain Management Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 15: World 7-Year Perspective for Supply Chain Management Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
    • TABLE 16: World Recent Past, Current & Future Analysis for Other Process Types by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 17: World 7-Year Perspective for Other Process Types by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
    • TABLE 18: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 19: World 7-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
    • TABLE 20: World Recent Past, Current & Future Analysis for Telecommunications by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 21: World 7-Year Perspective for Telecommunications by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
    • TABLE 22: World Recent Past, Current & Future Analysis for Retail / Wholesale by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 23: World 7-Year Perspective for Retail / Wholesale by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
    • TABLE 24: World Recent Past, Current & Future Analysis for Energy & Utilities by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 25: World 7-Year Perspective for Energy & Utilities by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
    • TABLE 26: World Recent Past, Current & Future Analysis for Media & Entertainment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 27: World 7-Year Perspective for Media & Entertainment by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
    • TABLE 28: World Recent Past, Current & Future Analysis for Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 29: World 7-Year Perspective for Healthcare by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
    • TABLE 30: World Recent Past, Current & Future Analysis for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 31: World 7-Year Perspective for Government by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
    • TABLE 32: World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 33: World 7-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Public Cloud Business Process Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
    • TABLE 34: USA Recent Past, Current & Future Analysis for Public Cloud Business Process Services by Process Type - Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 35: USA 7-Year Perspective for Public Cloud Business Process Services by Process Type - Percentage Breakdown of Value Sales for Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types for the Years 2024 & 2030
    • TABLE 36: USA Recent Past, Current & Future Analysis for Public Cloud Business Process Services by End-Use - BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 37: USA 7-Year Perspective for Public Cloud Business Process Services by End-Use - Percentage Breakdown of Value Sales for BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses for the Years 2024 & 2030
  • CANADA
    • TABLE 38: Canada Recent Past, Current & Future Analysis for Public Cloud Business Process Services by Process Type - Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 39: Canada 7-Year Perspective for Public Cloud Business Process Services by Process Type - Percentage Breakdown of Value Sales for Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types for the Years 2024 & 2030
    • TABLE 40: Canada Recent Past, Current & Future Analysis for Public Cloud Business Process Services by End-Use - BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 41: Canada 7-Year Perspective for Public Cloud Business Process Services by End-Use - Percentage Breakdown of Value Sales for BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses for the Years 2024 & 2030
  • JAPAN
    • Public Cloud Business Process Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
    • TABLE 42: Japan Recent Past, Current & Future Analysis for Public Cloud Business Process Services by Process Type - Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 43: Japan 7-Year Perspective for Public Cloud Business Process Services by Process Type - Percentage Breakdown of Value Sales for Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types for the Years 2024 & 2030
    • TABLE 44: Japan Recent Past, Current & Future Analysis for Public Cloud Business Process Services by End-Use - BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 45: Japan 7-Year Perspective for Public Cloud Business Process Services by End-Use - Percentage Breakdown of Value Sales for BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses for the Years 2024 & 2030
  • CHINA
    • Public Cloud Business Process Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
    • TABLE 46: China Recent Past, Current & Future Analysis for Public Cloud Business Process Services by Process Type - Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 47: China 7-Year Perspective for Public Cloud Business Process Services by Process Type - Percentage Breakdown of Value Sales for Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types for the Years 2024 & 2030
    • TABLE 48: China Recent Past, Current & Future Analysis for Public Cloud Business Process Services by End-Use - BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 49: China 7-Year Perspective for Public Cloud Business Process Services by End-Use - Percentage Breakdown of Value Sales for BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses for the Years 2024 & 2030
  • EUROPE
    • Public Cloud Business Process Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
    • TABLE 50: Europe Recent Past, Current & Future Analysis for Public Cloud Business Process Services by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 51: Europe 7-Year Perspective for Public Cloud Business Process Services by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2024 & 2030
    • TABLE 52: Europe Recent Past, Current & Future Analysis for Public Cloud Business Process Services by Process Type - Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 53: Europe 7-Year Perspective for Public Cloud Business Process Services by Process Type - Percentage Breakdown of Value Sales for Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types for the Years 2024 & 2030
    • TABLE 54: Europe Recent Past, Current & Future Analysis for Public Cloud Business Process Services by End-Use - BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 55: Europe 7-Year Perspective for Public Cloud Business Process Services by End-Use - Percentage Breakdown of Value Sales for BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses for the Years 2024 & 2030
  • FRANCE
    • Public Cloud Business Process Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
    • TABLE 56: France Recent Past, Current & Future Analysis for Public Cloud Business Process Services by Process Type - Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 57: France 7-Year Perspective for Public Cloud Business Process Services by Process Type - Percentage Breakdown of Value Sales for Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types for the Years 2024 & 2030
    • TABLE 58: France Recent Past, Current & Future Analysis for Public Cloud Business Process Services by End-Use - BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 59: France 7-Year Perspective for Public Cloud Business Process Services by End-Use - Percentage Breakdown of Value Sales for BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses for the Years 2024 & 2030
  • GERMANY
    • Public Cloud Business Process Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
    • TABLE 60: Germany Recent Past, Current & Future Analysis for Public Cloud Business Process Services by Process Type - Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 61: Germany 7-Year Perspective for Public Cloud Business Process Services by Process Type - Percentage Breakdown of Value Sales for Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types for the Years 2024 & 2030
    • TABLE 62: Germany Recent Past, Current & Future Analysis for Public Cloud Business Process Services by End-Use - BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 63: Germany 7-Year Perspective for Public Cloud Business Process Services by End-Use - Percentage Breakdown of Value Sales for BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses for the Years 2024 & 2030
  • ITALY
    • TABLE 64: Italy Recent Past, Current & Future Analysis for Public Cloud Business Process Services by Process Type - Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 65: Italy 7-Year Perspective for Public Cloud Business Process Services by Process Type - Percentage Breakdown of Value Sales for Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types for the Years 2024 & 2030
    • TABLE 66: Italy Recent Past, Current & Future Analysis for Public Cloud Business Process Services by End-Use - BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 67: Italy 7-Year Perspective for Public Cloud Business Process Services by End-Use - Percentage Breakdown of Value Sales for BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses for the Years 2024 & 2030
  • UNITED KINGDOM
    • Public Cloud Business Process Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
    • TABLE 68: UK Recent Past, Current & Future Analysis for Public Cloud Business Process Services by Process Type - Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 69: UK 7-Year Perspective for Public Cloud Business Process Services by Process Type - Percentage Breakdown of Value Sales for Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types for the Years 2024 & 2030
    • TABLE 70: UK Recent Past, Current & Future Analysis for Public Cloud Business Process Services by End-Use - BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 71: UK 7-Year Perspective for Public Cloud Business Process Services by End-Use - Percentage Breakdown of Value Sales for BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses for the Years 2024 & 2030
  • REST OF EUROPE
    • TABLE 72: Rest of Europe Recent Past, Current & Future Analysis for Public Cloud Business Process Services by Process Type - Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 73: Rest of Europe 7-Year Perspective for Public Cloud Business Process Services by Process Type - Percentage Breakdown of Value Sales for Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types for the Years 2024 & 2030
    • TABLE 74: Rest of Europe Recent Past, Current & Future Analysis for Public Cloud Business Process Services by End-Use - BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 75: Rest of Europe 7-Year Perspective for Public Cloud Business Process Services by End-Use - Percentage Breakdown of Value Sales for BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses for the Years 2024 & 2030
  • ASIA-PACIFIC
    • Public Cloud Business Process Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
    • TABLE 76: Asia-Pacific Recent Past, Current & Future Analysis for Public Cloud Business Process Services by Process Type - Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 77: Asia-Pacific 7-Year Perspective for Public Cloud Business Process Services by Process Type - Percentage Breakdown of Value Sales for Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types for the Years 2024 & 2030
    • TABLE 78: Asia-Pacific Recent Past, Current & Future Analysis for Public Cloud Business Process Services by End-Use - BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 79: Asia-Pacific 7-Year Perspective for Public Cloud Business Process Services by End-Use - Percentage Breakdown of Value Sales for BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses for the Years 2024 & 2030
  • REST OF WORLD
    • TABLE 80: Rest of World Recent Past, Current & Future Analysis for Public Cloud Business Process Services by Process Type - Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 81: Rest of World 7-Year Perspective for Public Cloud Business Process Services by Process Type - Percentage Breakdown of Value Sales for Human Resource Management Services, Finance & Accounting Services, eCommerce Enablement Services, Customer Management, Cloud Payment Services, Supply Chain Management Services and Other Process Types for the Years 2024 & 2030
    • TABLE 82: Rest of World Recent Past, Current & Future Analysis for Public Cloud Business Process Services by End-Use - BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 83: Rest of World 7-Year Perspective for Public Cloud Business Process Services by End-Use - Percentage Breakdown of Value Sales for BFSI, Telecommunications, Retail / Wholesale, Energy & Utilities, Media & Entertainment, Healthcare, Government and Other End-Uses for the Years 2024 & 2030

IV. COMPETITION