医療サービスの世界市場-2023年～2030年

概要

世界の医療サービス市場は2022年に7,845億米ドルに達し、2030年には1兆2,931億米ドルに達するなど、有利な成長が予測されています。世界の医療サービス市場のCAGRは、予測期間中（2023-2030年）に6.6%に達すると予測されます。

医療システムは、特定の人々に医療を提供する人員・機関・資源の組織です。過去5年間で、サービスと技術は医療産業で最も急成長している利益プールとなりましたが、これは技術をベースとし、それを可能にする進歩が大きな価値創造の可能性を秘めているためです。

さらに、ほとんどの医療サービス・技術企業は、医療費と質の管理、または管理機能の有効性と効率性の向上に重点を置いており、いくつかの先進国では、医療費の上昇に対応して健康保険制度を導入しています。

ダイナミクス

各社の戦略が市場成長を促進

医療業界は、医薬品や医療機器から保険会社や病院まで、それぞれに特徴を持つさまざまなセクターで構成されています。この分野への投資には、人口動態の好不調や償還動向の悪化など、数多くの要因が影響します。上記のような要因から、企業は新しいサービスを開発し、市場拡大を後押ししています。

例えば、2021年12月、COVID-19検査機関および高級医療提供者の大手であるSamedayヘルスは、新しい往診サービスのデビューを発表しました。この新サービスは、自宅、ホテル、勤務先などの快適な場所で患者を中心とした医療を提供することを目的としており、ロサンゼルス、ニューヨーク、サンディエゴ、デンバー、マイアミ、アトランタ、ボストン、ワシントンDCなどの主要都市や近隣の郊外を対象に、患者に高度に個別化された便利で超プライベートなケアを提供します。

さらに2022年11月9日、18歳から27歳の女子大生を対象としたデジタル医療の新興企業であるCaraway社は、全米の大学キャンパスでバーチャル医療サービスを開始することを発表した：ニューヨーク州、カリフォルニア州、オハイオ州、ノースカロライナ州の4州で、米国の女子大生全体の25％を占める。キャラウェイは、精神、身体、生殖に関する医療サービスを1カ所でオンデマンドに提供し、女子大生などが必要なときに必要な治療を受けられるようにしています。その結果、上記の要因が市場拡大に寄与しています。

慢性疾患の流行が市場成長を後押し

医療サービスは、慢性疾患の管理と治療において重要な役割を果たしています。慢性疾患は長期にわたる健康状態であり、多くの場合、継続的な医療ケアとサポートを必要とします。医療サービスは、定期的なスクリーニング、検診、医療検査を通じて慢性疾患の早期発見と診断を可能にします。早期発見により、タイムリーな介入や治療が可能となり、病気の重症化を防ぐことができます。

例えば、全米慢性疾患担当者協会によると、米国の成人の60％近くが少なくとも1つの慢性疾患を抱えています。糖尿病、がん、心血管疾患などの慢性疾患は、米国における主要な死因です。米国人口の11.3％にあたる約3,700万人が糖尿病を患っています。糖尿病と診断された人は2,870万人（人口の28.5％）と推定されます。約850万人が糖尿病を患っているが、まだ診断を受けていない（2022年）。このように、慢性疾患の増加は市場の成長を後押しします。

質の低い医療サービスが市場成長を妨げる

医療の質が低いと、あらゆる所得レベルの国々において、より良い健康への進歩が妨げられます。単一の施設や地域における専門医の不足が原因で、患者は必要な治療を受けることができません。また過密状態が、劣悪な医療を受ける患者数の増加を引き起こしています。

国民皆保険は誰でも無料で受けられるため、多くの患者は長い待ち時間に耐えなければなりません。さらに、医療従事者はすべての患者に対応するために、強迫された状況で業務を遂行する必要があります。そのため、一人ひとりの患者を綿密に評価するよりも、より多くの患者を処方することを優先してしまいます。その結果、上記のすべてが市場の拡大を制限することになります。

目次

第1章 調査手法と調査範囲

第2章 定義と概要

第3章 エグゼクティブサマリー

第4章 市場力学

• 影響要因
  • 促進要因
    • 各社の戦略
    • 慢性疾患の流行
  • 抑制要因
    • 医療サービスの質の低さ
  • 機会
    • 医療過誤の発生
  • 影響分析

第5章 産業分析

• ポーターのファイブフォース分析
• サプライチェーン分析
• 価格分析
• 規制分析

第6章 COVID-19分析

第7章 タイプ別

• プライマリーケアサービス
• 救急医療サービス
• デジタル医療サービス
• 診断サービス
• メンタルヘルスサービス
• 在宅医療サービス
• その他

第8章 支出別

• 公共
• 民間

第9章 年齢層別

• 児童
• 成人

第10章 サービスタイプ別

• 外来サービス
• 入院サービス

第11章 サービス分野別

• 循環器
• 急性期医療
• がん治療
• 診断・画像診断
• 神経リハビリテーションおよび精神科サービス
• 婦人科
• その他

第12章 エンドユーザー別

• 医療提供者
• 医療保険の支払者
• 製薬企業
• その他

第13章 地域別

• 北米
  • 米国
  • カナダ
  • メキシコ
• 欧州
  • ドイツ
  • 英国
  • フランス
  • スペイン
  • イタリア
  • その他欧州
• 南米
  • ブラジル
  • アルゼンチン
  • その他南米
• アジア太平洋
  • 中国
  • インド
  • 日本
  • オーストラリア
  • その他アジア太平洋
• 中東・アフリカ

第14章 競合情勢

• 競合シナリオ
• 市況/シェア分析
• M&A分析

第15章 企業プロファイル

• HCL Technologies Limited
  • 企業概要
  • 製品ポートフォリオと概要
  • 財務概要
  • 主な動向
• Voyager Home Health Care
• Universal Health Services
• CVS Health
• AmerisourceBergen Corporation
• Elevance Health
• Centene Corporation
• GE Health care
• Omega Healthcare
• Hinge Health, Inc.

第16章 付録

Overview

The Global Healthcare Services market reached US$ 784.5 billion in 2022 and is projected to witness lucrative growth by reaching up to US$ 1,293.1 billion by 2030. The global healthcare services market is expected to exhibita CAGR of 6.6 % during the forecast period (2023-2030).

The health care system is an organisation of people, institutions, and resources that deliver health care to specific populations. Over the last five years, services and technology have become the fastest-growing profit pool in the healthcare industry, owing to the substantial value creation potential of technological-based and -enabled advances.

Furthermore, most healthcare services and technology companies have focused on managing medical costs and quality or on increasing effectiveness and efficiency in administrative functions, several developed countries have introduced health insurance plans in response to rising healthcare costs and the increase in the number of infectious diseases can accelerate the healthcare services market size with ignificantkey players like Universal Health Services, CVS Health, AmeriTypeBergen Corporation, Elevance Health, andothers actively operating in the market.

Dynamics

The Strategies Adopted by the Companies Helps to Drive the Market Growth

The healthcare industry is made up of a number of different sectors, each with its own set of characteristics, ranging from pharmaceuticals and devices to health insurers and hospitals. Numerous factors influence investments in this area, including favourable demographic trends and negative reimbursement trends. Due to the factors mentioned above, companies develop new services, which helps to drive market expansion.

For instance, in December 2021, Sameday Health, a leading COVID-19 testing organisation and premium healthcare provider, announced the debut of their new House Calls service. The new service, which aims to provide healthcare that revolves around the client in the comfort of one's home, hotel, or place of business, will provide patients with highly personalised, convenient, and ultra-private care in select major cities and neighbouring suburbs such as Los Angeles, New York City, San Diego, Denver, Miami, Atlanta, Boston, Washington DC, and others.

Additionally, on November 09, 2022, Caraway, a digital healthcare startup for college women ages 18-27, announces the launch of its virtual healthcare services on college campuses across the country, beginning with four states: New York, California, Ohio, and North Carolina, which account for 25% of all college women in the United States. Caraway offers on-demand access to mental, physical, and reproductive healthcare services in one location, allowing college women + to receive the treatment they require when they need it. As a result, the above factors contribute to market expansion.

Prevalence of Chronic Diseases will Helps to Drive the Market Growth

Healthcare services play a critical role in the management and treatment of chronic diseases. Chronic diseases are long-term health conditions that often require ongoing medical attention and support. Healthcare services enable early detection and diagnosis of chronic diseases through regular screenings, check-ups, and medical tests. Early detection allows for timely interventions and treatment, which can prevent the disease from progressing to a more severe stage.

For instance, according to National Association of Chronic Disease Directors, stated that, nearly 60% of adult Americans have at least one chronic disease. Chronic conditions like diabetes, cancer, and cardiovascular disease are the leading causes of death in the United States. Around 37.0 million people, or 11.3% of the U.S. population, have diabetes. An estimated 28.7 million people - or 28.5% of the population - had diagnosed diabetes. Approximately 8.5 million people have diabetes but have not yet been diagnosed (2022). Thus rise of chronic diseases which helps to drive the market growth.

The Low Quality Health Care Services will Hamper the Market Growth

Poor quality health care hinders progress towards better health in countries of all income levels. Patients are unable to receive the degree of care they require due to a shortage of specialists in a single facility or region. Overcrowding is also causing an increase in the number of patients receiving subpar care.

Because universal healthcare is provided for free to everybody, many patients must endure lengthy wait times. Furthermore, medical workers must operate under duress in order to attend to every patient. This causes them to prioritise prescribing more people over closely evaluating each one. As a result, all of the above will restrict market expansion.

Segment Analysis

The global healthcare services market is segmented based on type, expenditure, age group, service type, service areas, end user and region.

The Home Healthcare Services Accounted for Approximately 35.07% of the Healthcare Services Market Share

Home healthcare services play an important role in providing medical and non-medical assistance to people in their own homes. These services are especially valuable to the elderly, those suffering from chronic illnesses, and those recovering from traumas or procedures. Avoiding unnecessary hospital visits saves money. Home health care can also save money by postponing or reducing the need for nursing home care or other sorts of more intense care. Thus, patient comfort and cost effectiveness contribute to segment growth.

Additionally, due to new launch of new services helps to drive the segment growth. For instance, in March 2022, Biofourmis, a Boston-based global leader in virtual care and digital therapies, announced that it has been chosen as the technology solutions partner for Blessing Health System's newest programme, which provides acute-level hospital treatment within patients' homes.

Additionally, on February 9, 2023, Orlando Health introduced hospital care at home, a programme that provides acute hospital-level care in the homes of adult patients. Orlando Health patients who meet strict clinical criteria defined by emergency department and hospital clinicians at Orlando Health Orlando Regional Medical Centre and Orlando Health South Seminole Hospital are eligible for the programme. As a result, the aforementioned elements contribute to segment growth.

Geographical Penetration

North America Accounted for Approximately 45.4% of the Market Share in 2022

The most significant market for health care services was North America. Rising demand for primary care and digital health services in North America has contributed to the market's rise. Additionally, due to the vast number of individuals getting older and the increased incidence of numerous chronic conditions, there has been an increase in need for primary care services. Furthermore, increased healthcare expenditure in the North American region has aided market expansion.

For instance, according to Health and Human Services (HHS), NHE increased by 2.7% to $4.3 trillion in 2021, or $12,914 per person, accounting for 18.3% of GDP. Medicare spending is expected to increase 8.4% to $900.8 billion in 2021. The federal government (34%) and households (27%), respectively, financed the majority of total health spending. The private corporate portion of health spending accounted for 17% of overall health care spending, 15% was accounted for by state and local governments, and 7% was accounted for by other private sources. As a result, the aforementioned factors contribute to the region's growth.

Competitive Landscape

The major global players in the healthcare services market HCL Technologies Limited, Voyager Home Health Care, Universal Health Services, CVS Health, AmerisourceBergen Corporation, Elevance Health, Centene Corporation, GE Health care, Omega Healthcare, Hinge Health, Inc and others.

COVID-19 Impact Analysis

The COVID-19 pandemic has demonstrated how health-system vulnerabilities can have far-reaching consequences for health, economic advancement, trust in governments, and social cohesion. Containing and limiting the virus's propagation and infection rate remains critical. But so is improving health-care systems' ability to respond quickly and effectively.

This includes the administration of COVID-19 vaccinations. Vaccine programmes are being launched in a number of nations following lightning-fast development and testing. The COVID-19 pandemic and lockdown had a negative influence on health and healthcare. The amplification of income disparity during the lockdown is likely to have long-term negative effects.

By Type

• Primary Care Services
• Emergency Medical Services
• Digital health Services
• Diagnostic Services
• Mental Health Services
• Home Healthcare Services
• Others

By Expenditure

• Public
• Private

By Age Group

• Children
• Adults

By Service Type

• Outpatient Services
• Inpatient Service

By Service Areas

• Cardiovascular
• Acute Care
• Cancer Care
• Diagnostics, and Imaging
• Neurorehabilitation & Psychiatry Services
• Gynecology
• Others

By End User

• Healthcare Providers
• Health Insurance Payers
• Pharmaceutical Companies
• Others

By Region

• North America
  • U.S.
  • Canada
  • Mexico

• Europe
  • Germany
  • U.K.
  • France
  • Spain
  • Italy
  • Rest of Europe

• South America
  • Brazil
  • Argentina
  • Rest of South America

• Asia-Pacific
  • China
  • India
  • Japan
  • Australia
  • Rest of Asia-Pacific

• Middle East and Africa

Key Developments

• In July 2023, TPG Inc agreed to invest $1.4 billion for healthcare IT platform Nextech in order to expand the private equity firm's foothold in the healthcare services sector. TPG will have access to Nextech's network of over 11,000 physicians and over 60,000 clinics under the agreement. TPG has previously invested in IQVIA Holdings, a provider of data and clinical research services, as well as the healthcare software businesses WellSky and Lyric.
• On June 23, 2023, The World Health Organisation and multilateral development banks have launched a new funding platform to boost basic health care services. Three multilateral development banks have joined with WHO to launch the new Health Impact Investment Platform, which aims to invest in and strengthen essential, climate and crisis-resilient primary health care (PHC) services in low- and low-and-middle-income countries (LICs and LMICs).
• On December 13, 2022, The United States Agency for International Development (USAID) announced new collaborations to expedite primary health care in Cote d'Ivoire, Ghana, Kenya, Malawi, and Nigeria at the U.S.-Africa Leaders Summit in Washington, D.C. The partnership announced today leverages the global health footprint in these countries, supported by an average of over $415 Billion annually, and improves coordination to harmonise investment approaches and demonstrate measurable improvements in primary healthcare outcomes.

Why Purchase the Report?

• To visualize the global healthcare services market segmentation based on type, expenditure, age group, service type, service areas, end user, and region,as well as understandkey commercial assets and players.
• Identify commercial opportunities by analyzing trends and co-development.
• Excel data sheet with numerous data points of healthcare services market-level with all segments.
• PDF report consists of a comprehensiveanalysis after exhaustive qualitative interviews and an in-depth study.
• Product mapping available asexcelconsisting of key products of all the major players.

The global Healthcare Services Market report would provide approximately 53 tables, 54 figures and 195 Pages.

Target Audience 2023

• Manufacturers/ Buyers
• Industry Investors/Investment Bankers
• Research Professionals
• Emerging Companies

Table of Contents

1. Methodology and Scope

• 1.1. Research Methodology
• 1.2. Research Objective and Scope of the Report

2. Definition and Overview

3. Executive Summary

• 3.1. Snippet by Type
• 3.2. Snippet by Expenditure
• 3.3. Snippet by Age Group
• 3.4. Snippet by Service Type
• 3.5. Snippet by Service Areas
• 3.6. Snippet by Region

4. Dynamics

• 4.1. Impacting Factors
  • 4.1.1. Drivers
    • 4.1.1.1. The Strategies Adopted by the Companies
    • 4.1.1.2. Prevalence of chronic diseases
  • 4.1.2. Restraints
    • 4.1.2.1. The low quality health care services
  • 4.1.3. Opportunity
    • 4.1.3.1. The occurance of medical errors
  • 4.1.4. Impact Analysis

5. Industry Analysis

• 5.1. Porter's 5 Forces Analysis
• 5.2. Supply Chain Analysis
• 5.3. Pricing Analysis
• 5.4. Regulatory Analysis

6. COVID-19 Analysis

• 6.1. Analysis of COVID-19
  • 6.1.1. Scenario Before COVID-19
  • 6.1.2. Scenario During COVID-19
  • 6.1.3. Scenario Post COVID-19
• 6.2. Pricing Dynamics Amid COVID-19
• 6.3. Demand-Supply Spectrum
• 6.4. Government Initiatives Related to the Market During Pandemic
• 6.5. Manufacturers Strategic Initiatives
• 6.6. Conclusion

7. ByType

• 7.1. Introduction
  • 7.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Type
  • 7.1.2. Market Attractiveness Index, By Type
• 7.2. Primary Care Services *
  • 7.2.1. Introduction
  • 7.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
• 7.3. Emergency Medical Services
• 7.4. Digital health Services
• 7.5. Diagnostic Services
• 7.6. Mental Health Services
• 7.7. Home Healthcare Services
• 7.8. Others

8. By Expenditure

• 8.1. Introduction
  • 8.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Expenditure
  • 8.1.2. Market Attractiveness Index, By Expenditure
• 8.2. Public*
  • 8.2.1. Introduction
  • 8.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
• 8.3. Private

9. By Age Group

• 9.1. Introduction
  • 9.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Age Group
  • 9.1.2. Market Attractiveness Index, By Age Group
• 9.2. Children*
  • 9.2.1. Introduction
  • 9.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
• 9.3. Adults

10. By Service Type

• 10.1. Introduction
  • 10.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Service Type
  • 10.1.2. Market Attractiveness Index, By Service Type
• 10.2. Outpatient Services*
  • 10.2.1. Introduction
  • 10.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
• 10.3. Inpatient Service

11. By Service Areas

• 11.1. Introduction
  • 11.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Service Areas
  • 11.1.2. Market Attractiveness Index, By Service Areas
• 11.2. Cardiovascular*
  • 11.2.1. Introduction
  • 11.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
• 11.3. Acute Care
• 11.4. Cancer Care
• 11.5. Diagnostics, and Imaging
• 11.6. Neurorehabilitation & Psychiatry Services
• 11.7. Gynecology
• 11.8. Others

12. By End User

• 12.1. Introduction
  • 12.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By End User
  • 12.1.2. Market Attractiveness Index, By End User
• 12.2. Healthcare Providers *
  • 12.2.1. Introduction
  • 12.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
• 12.3. Health Insurance Payers
• 12.4. Pharmaceutical Companies
• 12.5. Others

13. By Region

• 13.1. Introduction
  • 13.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Region
  • 13.1.2. Market Attractiveness Index, By Region
• 13.2. North America
  • 13.2.1. Introduction
  • 13.2.2. Key Region-Specific Dynamics
  • 13.2.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Type
  • 13.2.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Expenditure
  • 13.2.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Age Group
  • 13.2.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By Service Type
  • 13.2.7. Market Size Analysis and Y-o-Y Growth Analysis (%), By Service Areas
  • 13.2.8. Market Size Analysis and Y-o-Y Growth Analysis (%), By End User
  • 13.2.9. Market Size Analysis and Y-o-Y Growth Analysis (%), By Country
    • 13.2.9.1. U.S.
    • 13.2.9.2. Canada
    • 13.2.9.3. Mexico
• 13.3. Europe
  • 13.3.1. Introduction
  • 13.3.2. Key Region-Specific Dynamics
  • 13.3.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Type
  • 13.3.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Expenditure
  • 13.3.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Age Group
  • 13.3.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By Service Type
  • 13.3.7. Market Size Analysis and Y-o-Y Growth Analysis (%), By Service Areas
  • 13.3.8. Market Size Analysis and Y-o-Y Growth Analysis (%), By End User
  • 13.3.9. Market Size Analysis and Y-o-Y Growth Analysis (%), By Country
    • 13.3.9.1. Germany
    • 13.3.9.2. U.K.
    • 13.3.9.3. France
    • 13.3.9.4. Spain
    • 13.3.9.5. Italy
    • 13.3.9.6. Rest of Europe
• 13.4. South America
  • 13.4.1. Introduction
  • 13.4.2. Key Region-Specific Dynamics
  • 13.4.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Type
  • 13.4.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Expenditure
  • 13.4.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Age Group
  • 13.4.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By Service Type
  • 13.4.7. Market Size Analysis and Y-o-Y Growth Analysis (%), By Service Areas
  • 13.4.8. Market Size Analysis and Y-o-Y Growth Analysis (%), By End User
  • 13.4.9. Market Size Analysis and Y-o-Y Growth Analysis (%), By Country
    • 13.4.9.1. Brazil
    • 13.4.9.2. Argentina
    • 13.4.9.3. Rest of South America
• 13.5. Asia-Pacific
  • 13.5.1. Introduction
  • 13.5.2. Key Region-Specific Dynamics
  • 13.5.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Type
  • 13.5.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Expenditure
  • 13.5.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Age Group
  • 13.5.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By Service Type
  • 13.5.7. Market Size Analysis and Y-o-Y Growth Analysis (%), By Service Areas
  • 13.5.8. Market Size Analysis and Y-o-Y Growth Analysis (%), By End User
  • 13.5.9. Market Size Analysis and Y-o-Y Growth Analysis (%), By Country
    • 13.5.9.1. China
    • 13.5.9.2. India
    • 13.5.9.3. Japan
    • 13.5.9.4. Australia
    • 13.5.9.5. Rest of Asia-Pacific
• 13.6. Middle East and Africa
  • 13.6.1. Introduction
  • 13.6.2. Key Region-Specific Dynamics
  • 13.6.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Type
  • 13.6.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Expenditure
  • 13.6.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Age Group
  • 13.6.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By Service Type
  • 13.6.7. Market Size Analysis and Y-o-Y Growth Analysis (%), By Service Areas
  • 13.6.8. Market Size Analysis and Y-o-Y Growth Analysis (%), By End User

14. Competitive Landscape

• 14.1. Competitive Scenario
• 14.2. Market Positioning/Share Analysis
• 14.3. Mergers and Acquisitions Analysis

15. Company Profiles

• 15.1. HCL Technologies Limited*
  • 15.1.1. Company Overview
  • 15.1.2. ProductPortfolio and Description
  • 15.1.3. Financial Overview
  • 15.1.4. Key Developments
• 15.2. Voyager Home Health Care
• 15.3. Universal Health Services
• 15.4. CVS Health
• 15.5. AmerisourceBergen Corporation
• 15.6. Elevance Health
• 15.7. Centene Corporation
• 15.8. GE Health care
• 15.9. Omega Healthcare
• 15.10. Hinge Health, Inc.

LIST NOT EXHAUSTIVE

16. Appendix

• 16.1. About Us and Services
• 16.2. Contact Us