保険代理店管理ソフトウェアの世界市場の動向分析・競合情勢・予測 (2019年-2031年)：展開モデル別・機能・エンドユーザー・地域別

世界の保険代理店管理ソフトウェアの市場規模は、2024年の51億米ドルから、予測期間中は9.4％のCAGRで推移し、2031年には95億米ドルの規模に成長すると予測されています。

保険業界では、顧客関係管理の強化、業務効率の改善、進化する規制状況の遵守に対するニーズが高まっており、これが世界の保険代理店管理ソフトウェア市場を牽引する大きな要因の一つとなっています。保険契約管理、保険金請求処理、顧客サービスなどの中核機能へのデジタルプラットフォームの採用が加速しており、最新のソリューションがリアルタイム分析、統合CRMシステム、自動文書ワークフローなどの洗練された機能を提供していることから、市場の成長に拍車がかかっています。クラウドベースの導入は、その拡張性と費用対効果の高さから、特に中小規模の保険会社の間で支持を集めています。また、AIと機械学習の統合も、予測分析とパーソナライズされた顧客体験を強化することで、市場に革新をもたらしています。SaaSモデルへの嗜好の高まりは、コスト効率にさらに貢献しています。従来の代理店による変化への抵抗やデータセキュリティへの懸念といった課題が残る一方で、競合情勢はダイナミックなままであり、ベンダーは絶えず革新を続け、戦略的パートナーシップを結んでいます。主要地域における政府の支援政策が投資をさらに刺激しています。保険会社が業務の合理化、コスト削減、顧客エンゲージメントの強化を優先する中、先進的な保険代理店管理ソフトウェアに対する需要は長期的に持続的な成長を遂げるものと思われます。

機会：専門ソリューションの開発

世界の保険代理店管理ソフトウェア市場は、業務効率を高め、顧客体験を向上させる専門ソリューションの開発により、大きな成長が見込まれます。AIや機械学習などの先進技術の統合は、引受や保険金請求処理などの主要業務を自動化し、精度を向上させ、データ主導の意思決定を可能にしています。さらに、クラウドコンピューティングやIoTソリューションが業界を変革し、パーソナライズされたサービスを提供して顧客満足度を高めています。顧客の期待が進化するにつれ、モバイルアプリや統合プラットフォームを通じてシームレスなエンゲージメントを提供するデジタルファーストのソリューションに対する需要が高まっています。保険会社は、統一された体験を提供し、顧客の維持と誘致を支援する専用ソフトウェアに投資しています。AIを搭載したツールは、カスタマイズされたレコメンデーション、リアルタイムの分析、フォームの自動生成、コスト削減とサービス提供の強化などを提供することで、こうしたニーズに応える中心的存在となっています。保険代理店管理ソフトウェア市場は、顧客中心主義、規制遵守、先進的ソリューションの継続的開発への焦点などにより、継続的な成長を遂げる見通しです。

北米が世界の保険代理店管理ソフトウェア市場をリード：

北米は、高い導入率と成熟した保険エコシステムにより、市場をリードしています。同地域には世界有数の保険会社が集中しており、技術革新が重視されていることから、効率的な管理ソリューションに対する需要が高まっています。競争の激しい北米の保険情勢は、代理店に競争力を維持させるソフトウェアの必要性をさらに強調しています。この地域の優位性をさらに高めているのは、強固なデジタルインフラ、支持的な規制環境、顧客中心のアプローチです。技術の継続的進歩により、北米は予測期間中も市場のリーダーであり続けると考えられています。

当レポートでは、世界の保険代理店管理ソフトウェアの市場を調査し、市場概要、市場成長への各種影響因子の分析、技術動向、法規制環境、市場規模の推移・予測、各種区分・地域/主要国別の内訳、競合環境、主要企業のプロファイルなどをまとめています。

目次

第1章 調査の枠組み

第2章 エグゼクティブサマリー

第3章 世界の保険代理店管理ソフトウェア市場の洞察

• アプリケーションバリューチェーン分析
• DROC分析
  • 成長促進要因
  • 抑制要因
  • 機会
  • 課題
• 技術の進歩/最近の動向
• 規制の枠組み
• ポーターのファイブフォース分析

第4章 世界の保険代理店管理ソフトウェア市場：マーケティング戦略

第5章 世界の保険代理店管理ソフトウェア市場：価格分析

第6章 世界の保険代理店管理ソフトウェア市場：地域分析

• 地域分析
• 市場の魅力分析

第7章 世界の保険代理店管理ソフトウェア市場：概要

• 市場規模・予測
• 市場シェア・予測
  • 展開モデル別
    • クラウド
    • オンプレミス
  • 機能別
    • コアエージェンシー管理
    • 顧客関係管理 (CRM)
    • ドキュメント管理
    • その他
  • エンドユーザー別
    • 独立機関
    • 仲介機関
    • キャリア
    • MGA (マネージングジェネラルエージェント)
  • 地域別
    • 北米
    • 欧州
    • アジア太平洋
    • ラテンアメリカ
    • 中東・アフリカ

第8章 北米の保険代理店管理ソフトウェア市場

• 市場規模・予測
• 市場シェア・予測
• 米国
• カナダ

第9章 欧州の保険代理店管理ソフトウェア市場

• 市場規模・予測
• 市場シェア・予測
• ドイツ
• 英国
• イタリア
• フランス
• スペイン
• ベルギー
• ロシア
• オランダ
• その他

第10章 アジア太平洋の保険代理店管理ソフトウェア市場

• 市場規模・予測
• 市場シェア・予測
• 中国
• インド
• 日本
• 韓国
• オーストラリアとニュージーランド
• インドネシア
• マレーシア
• シンガポール
• ベトナム
• その他

第11章 ラテンアメリカの保険代理店管理ソフトウェア市場

• 市場規模・予測
• 市場シェア・予測
• ブラジル
• メキシコ
• アルゼンチン
• ペルー
• その他

第12章 中東・アフリカの保険代理店管理ソフトウェア市場

• 市場規模・予測
• 市場シェア・予測
• サウジアラビア
• UAE
• カタール
• クウェート
• 南アフリカ
• ナイジェリア
• アルジェリア
• その他

第13章 競合情勢

• 主要企業のリスト・提供製品
• 企業シェア分析
• 競合ベンチマーキング：経営パラメータ別
• 主な戦略的展開 (M&A・提携)

第14章 地政学的緊張の高まりが世界の保険代理店管理ソフトウェア市場に与える影響

第15章 企業プロファイル (企業概要・財務マトリックス・競合情勢・主要人材・主な競合相手・連絡先・戦略的展望・SWOT分析)

• Vertafore
• Sapiens/Maximum Processing
• Applied Systems
• EZLynx
• Jenesis Software
• ACS
• Zywave
• ITC
• HawkSoft
• Agency Matric
• Xdimensional Tech
• AgencyBloc
• AllClients
• Impowersoft
• Insurance Systems
• Zhilian Software
• その他の主要企業

第17章 主要な戦略的提言

第18章 調査手法

Global Insurance Agency Management Software Market Set to Touch USD 9.5 Billion by 2031

Global Insurance Agency Management Software Market is flourishing because of an increasing demand for data-driven insights, a heightened focus on enhancing customer experience, and the growing imperative for automation.

BlueWeave Consulting, a leading strategic consulting and market research firm, in its recent study, estimated Global Insurance Agency Management Software Market size at USD 5.1 billion in 2024. During the forecast period between 2025 and 2031, BlueWeave expects Global Insurance Agency Management Software Market size to expand at a CAGR of 9.4% reaching a value of USD 9.5 billion by 2031. The insurance industry's increasing need for enhanced customer relationship management, improved operational efficiency, and adherence to evolving regulatory landscapes is one of the major driving forces for Global Insurance Agency Management Software Market. The market growth is fueled by the accelerated adoption of digital platforms for core functions like policy administration, claims processing, and customer service, with modern solutions offering sophisticated capabilities like real-time analytics, integrated CRM systems, and automated document workflows. Cloud-based deployments are gaining traction, especially among small and medium-sized insurers, due to their scalability and cost-effectiveness, while the integration of AI and machine learning is revolutionizing the market by empowering predictive analytics and personalized customer experiences. The growing preference for SaaS models further contributes to cost efficiency. While challenges such as resistance to change from traditional agencies and data security concerns persist, the competitive landscape remains dynamic, with vendors constantly innovating and forming strategic partnerships. Supportive government policies in key regions are further stimulating investment. As insurers prioritize operational streamlining, cost reduction, and enhanced customer engagement, the demand for advanced insurance agency management software is poised for sustained long-term growth.

Opportunity - Development of Specialized Solutions

Global Insurance Agency Management Software Market is projected to witness significant growth, due to the development of specialized solutions that enhance operational efficiency and improve customer experience. The integration of advanced technologies like artificial intelligence (AI) and machine learning is automating key tasks such as underwriting and claims processing, improving accuracy and enabling data-driven decisions. Additionally, cloud computing and Internet of Things (IoT) solutions are transforming the industry, offering personalized services and boosting customer satisfaction. As customer expectations evolve, there is a rising demand for digital-first solutions that provide seamless engagement through mobile apps and integrated platforms. Insurance companies are investing in specialized software that delivers a unified experience, helping them retain and attract clients. AI-powered tools are central to meeting these needs by offering customized recommendations, real-time analytics, and automated form generation, reducing costs and enhancing service delivery. With a focus on customer-centricity, regulatory compliance, and the continued development of these advanced solutions, the insurance agency management software market is poised for continued growth, driven by the demand for tailored experiences and efficient operations.

Impact of Escalating Geopolitical Tensions on Global Insurance Agency Management Software Market

Intensifying geopolitical tensions could disrupt the growth of Global Insurance Agency Management Software Market. Heightened uncertainty and risk may fuel demand for sophisticated insurance management solutions as insurers prioritize enhanced risk mitigation, streamlined claims processing, and robust customer service capabilities. Conversely, political instability can disrupt global supply chains and create fluctuating regulatory environments, potentially delaying software deployments and hindering market expansion. Furthermore, the rise of geopolitical tensions may lead to more stringent data protection regulations, adding complexity to compliance efforts and potentially increasing operational costs for insurers, thus influencing their adoption of agency management software solutions.

North America Leads Global Insurance Agency Management Software Market

North America commands a leading position in Global Insurance Agency Management Software Market, due the high adoption rates and a mature insurance ecosystem in the region. The concentration of the world's prominent insurance providers in the region and a strong emphasis on technological innovations fuel demand for efficient management solutions. The highly competitive North American insurance landscape further underscores the need for such software, empowering agencies to maintain a competitive edge. Reinforcing this dominance are the region's robust digital infrastructure, supportive regulatory environment, and customer-centric approach. With continued advancements in technology, North America is poised to retain its market leadership over the forecast period.

Competitive Landscape

Major companies in Global Insurance Agency Management Software Market include Vertafore, Sapiens/Maximum Processing, Applied Systems, EZLynx, Jenesis Software, ACS, Zywave, ITC, HawkSoft, Agency Matric, Xdimensional Tech, AgencyBloc, AllClients, Impowersoft, Insurance Systems, and Zhilian Software. The presence of high number of companies intensify the market competition as they compete to gain a significant market share. These companies employ various strategies, including mergers and acquisitions, partnerships, joint ventures, license agreements, and new product launches to further enhance their market share.

The in-depth analysis of the report provides information about growth potential, upcoming trends, and Global Insurance Agency Management Software Market. It also highlights the factors driving forecasts of total market size. The report promises to provide recent technology trends in Global Insurance Agency Management Software Market and industry insights to help decision-makers make sound strategic decisions. Furthermore, the report also analyzes the growth drivers, challenges, and competitive dynamics of the market.

Table of Contents

1. Research Framework

• 1.1. Research Objective
• 1.2. Product Overview
• 1.3. Market Segmentation

2. Executive Summary

3. Global Insurance Agency Management Software Market Insights

• 3.1. Industry Value Chain Analysis
• 3.2. DROC Analysis
  • 3.2.1. Growth Drivers
    • 3.2.1.1. Rising Demand for Data-Driven Insights
    • 3.2.1.2. Growing Focus on Customer Experience
    • 3.2.1.3. Increasing Need for Automation
  • 3.2.2. Restraints
    • 3.2.2.1. Cost of Implementation
    • 3.2.2.2. Data Security and Privacy
  • 3.2.3. Opportunities
    • 3.2.3.1. Development of Specialized Solutions
    • 3.2.3.2. Growing Demand for Mobile Solutions
  • 3.2.4. Challenges
    • 3.2.4.1. Integration Complexities
    • 3.2.4.2. Lack of Skilled Professionals
• 3.3. Technological Advancements/Recent Developments
• 3.4. Regulatory Framework
• 3.5. Porter's Five Forces Analysis
  • 3.5.1. Bargaining Power of Suppliers
  • 3.5.2. Bargaining Power of Buyers
  • 3.5.3. Threat of New Entrants
  • 3.5.4. Threat of Substitutes
  • 3.5.5. Intensity of Rivalry

4. Global Insurance Agency Management Software Market: Marketing Strategies

5. Global Insurance Agency Management Software Market: Pricing Analysis

6. Global Insurance Agency Management Software Market: Geographical Analysis

• 6.1. Global Insurance Agency Management Software Market, Geographical Analysis, 2024
• 6.2. Global Insurance Agency Management Software Market, Market Attractiveness Analysis, 2024-2031

7. Global Insurance Agency Management Software Market Overview

• 7.1. Market Size & Forecast, 2019-2031
  • 7.1.1. By Value (USD Billion)
• 7.2. Market Share & Forecast
  • 7.2.1. By Deployment Model
    • 7.2.1.1. Cloud
    • 7.2.1.2. On-premises
  • 7.2.2. By Functionality
    • 7.2.2.1. Core Agency Management
    • 7.2.2.2. Customer Relationship Management (CRM)
    • 7.2.2.3. Document Management
    • 7.2.2.4. Others
  • 7.2.3. By End User
    • 7.2.3.1. Independent Agencies
    • 7.2.3.2. Brokers
    • 7.2.3.3. Carriers
    • 7.2.3.4. MGAs (Managing General Agents)
  • 7.2.4. By Region
    • 7.2.4.1. North America
    • 7.2.4.2. Europe
    • 7.2.4.3. Asia Pacific (APAC)
    • 7.2.4.4. Latin America (LATAM)
    • 7.2.4.5. Middle East and Africa (MEA)

8. North America Insurance Agency Management Software Market

• 8.1. Market Size & Forecast, 2019-2031
  • 8.1.1. By Value (USD Billion)
• 8.2. Market Share & Forecast
  • 8.2.1. By Deployment Model
  • 8.2.2. By Functionality
  • 8.2.3. By End User
  • 8.2.4. By Country
    • 8.2.4.1. United States
    • 8.2.4.1.1. By Deployment Model
    • 8.2.4.1.2. By Functionality
    • 8.2.4.1.3. By End User
    • 8.2.4.2. Canada
    • 8.2.4.2.1. By Deployment Model
    • 8.2.4.2.2. By Functionality
    • 8.2.4.2.3. By End User

9. Europe Insurance Agency Management Software Market

• 9.1. Market Size & Forecast, 2019-2031
  • 9.1.1. By Value (USD Billion)
• 9.2. Market Share & Forecast
  • 9.2.1. By Deployment Model
  • 9.2.2. By Functionality
  • 9.2.3. By End User
  • 9.2.4. By Country
    • 9.2.4.1. Germany
    • 9.2.4.1.1. By Deployment Model
    • 9.2.4.1.2. By Functionality
    • 9.2.4.1.3. By End User
    • 9.2.4.2. United Kingdom
    • 9.2.4.2.1. By Deployment Model
    • 9.2.4.2.2. By Functionality
    • 9.2.4.2.3. By End User
    • 9.2.4.3. Italy
    • 9.2.4.3.1. By Deployment Model
    • 9.2.4.3.2. By Functionality
    • 9.2.4.3.3. By End User
    • 9.2.4.4. France
    • 9.2.4.4.1. By Deployment Model
    • 9.2.4.4.2. By Functionality
    • 9.2.4.4.3. By End User
    • 9.2.4.5. Spain
    • 9.2.4.5.1. By Deployment Model
    • 9.2.4.5.2. By Functionality
    • 9.2.4.5.3. By End User
    • 9.2.4.6. Belgium
    • 9.2.4.6.1. By Deployment Model
    • 9.2.4.6.2. By Functionality
    • 9.2.4.6.3. By End User
    • 9.2.4.7. Russia
    • 9.2.4.7.1. By Deployment Model
    • 9.2.4.7.2. By Functionality
    • 9.2.4.7.3. By End User
    • 9.2.4.8. The Netherlands
    • 9.2.4.8.1. By Deployment Model
    • 9.2.4.8.2. By Functionality
    • 9.2.4.8.3. By End User
    • 9.2.4.9. Rest of Europe
    • 9.2.4.9.1. By Deployment Model
    • 9.2.4.9.2. By Functionality
    • 9.2.4.9.3. By End User

10. Asia Pacific Insurance Agency Management Software Market

• 10.1. Market Size & Forecast, 2019-2031
  • 10.1.1. By Value (USD Billion)
• 10.2. Market Share & Forecast
  • 10.2.1. By Deployment Model
  • 10.2.2. By Functionality
  • 10.2.3. By End User
  • 10.2.4. By Country
    • 10.2.4.1. China
    • 10.2.4.1.1. By Deployment Model
    • 10.2.4.1.2. By Functionality
    • 10.2.4.1.3. By End User
    • 10.2.4.2. India
    • 10.2.4.2.1. By Deployment Model
    • 10.2.4.2.2. By Functionality
    • 10.2.4.2.3. By End User
    • 10.2.4.3. Japan
    • 10.2.4.3.1. By Deployment Model
    • 10.2.4.3.2. By Functionality
    • 10.2.4.3.3. By End User
    • 10.2.4.4. South Korea
    • 10.2.4.4.1. By Deployment Model
    • 10.2.4.4.2. By Functionality
    • 10.2.4.4.3. By End User
    • 10.2.4.5. Australia and New Zealand
    • 10.2.4.5.1. By Deployment Model
    • 10.2.4.5.2. By Functionality
    • 10.2.4.5.3. By End User
    • 10.2.4.6. Indonesia
    • 10.2.4.6.1. By Deployment Model
    • 10.2.4.6.2. By Functionality
    • 10.2.4.6.3. By End User
    • 10.2.4.7. Malaysia
    • 10.2.4.7.1. By Deployment Model
    • 10.2.4.7.2. By Functionality
    • 10.2.4.7.3. By End User
    • 10.2.4.8. Singapore
    • 10.2.4.8.1. By Deployment Model
    • 10.2.4.8.2. By Functionality
    • 10.2.4.8.3. By End User
    • 10.2.4.9. Vietnam
    • 10.2.4.9.1. By Deployment Model
    • 10.2.4.9.2. By Functionality
    • 10.2.4.9.3. By End User
    • 10.2.4.10. Rest of APAC
    • 10.2.4.10.1. By Deployment Model
    • 10.2.4.10.2. By Functionality
    • 10.2.4.10.3. By End User

11. Latin America Insurance Agency Management Software Market

• 11.1. Market Size & Forecast, 2019-2031
  • 11.1.1. By Value (USD Billion)
• 11.2. Market Share & Forecast
  • 11.2.1. By Deployment Model
  • 11.2.2. By Functionality
  • 11.2.3. By End User
  • 11.2.4. By Country
    • 11.2.4.1. Brazil
    • 11.2.4.1.1. By Deployment Model
    • 11.2.4.1.2. By Functionality
    • 11.2.4.1.3. By End User
    • 11.2.4.2. Mexico
    • 11.2.4.2.1. By Deployment Model
    • 11.2.4.2.2. By Functionality
    • 11.2.4.2.3. By End User
    • 11.2.4.3. Argentina
    • 11.2.4.3.1. By Deployment Model
    • 11.2.4.3.2. By Functionality
    • 11.2.4.3.3. By End User
    • 11.2.4.4. Peru
    • 11.2.4.4.1. By Deployment Model
    • 11.2.4.4.2. By Functionality
    • 11.2.4.4.3. By End User
    • 11.2.4.5. Rest of LATAM
    • 11.2.4.5.1. By Deployment Model
    • 11.2.4.5.2. By Functionality
    • 11.2.4.5.3. By End User

12. Middle East & Africa Insurance Agency Management Software Market

• 12.1. Market Size & Forecast, 2019-2031
  • 12.1.1. By Value (USD Billion)
• 12.2. Market Share & Forecast
  • 12.2.1. By Deployment Model
  • 12.2.2. By Functionality
  • 12.2.3. By End User
  • 12.2.4. By Country
    • 12.2.4.1. Saudi Arabia
    • 12.2.4.1.1. By Deployment Model
    • 12.2.4.1.2. By Functionality
    • 12.2.4.1.3. By End User
    • 12.2.4.2. UAE
    • 12.2.4.2.1. By Deployment Model
    • 12.2.4.2.2. By Functionality
    • 12.2.4.2.3. By End User
    • 12.2.4.3. Qatar
    • 12.2.4.3.1. By Deployment Model
    • 12.2.4.3.2. By Functionality
    • 12.2.4.3.3. By End User
    • 12.2.4.4. Kuwait
    • 12.2.4.4.1. By Deployment Model
    • 12.2.4.4.2. By Functionality
    • 12.2.4.4.3. By End User
    • 12.2.4.5. South Africa
    • 12.2.4.5.1. By Deployment Model
    • 12.2.4.5.2. By Functionality
    • 12.2.4.5.3. By End User
    • 12.2.4.6. Nigeria
    • 12.2.4.6.1. By Deployment Model
    • 12.2.4.6.2. By Functionality
    • 12.2.4.6.3. By End User
    • 12.2.4.7. Algeria
    • 12.2.4.7.1. By Deployment Model
    • 12.2.4.7.2. By Functionality
    • 12.2.4.7.3. By End User
    • 12.2.4.8. Rest of MEA
    • 12.2.4.8.1. By Deployment Model
    • 12.2.4.8.2. By Functionality
    • 12.2.4.8.3. By End User

13. Competitive Landscape

• 13.1. List of Key Players and Their Offerings
• 13.2. Global Insurance Agency Management Software Company Market Share Analysis, 2024
• 13.3. Competitive Benchmarking, By Operating Parameters
• 13.4. Key Strategic Developments (Mergers, Acquisitions, Partnerships)

14. Global Insurance Agency Management Software Market: Import & Export

15. Impact of Escalating Geopolitical Tensions on Global Insurance Agency Management Software Market

16. Company Profiles (Company Overview, Financial Matrix, Competitive Landscape, Key Personnel, Key Competitors, Contact Address, Strategic Outlook, SWOT Analysis)

• 16.1. Vertafore
• 16.2. Sapiens/Maximum Processing
• 16.3. Applied Systems
• 16.4. EZLynx
• 16.5. Jenesis Software
• 16.6. ACS
• 16.7. Zywave
• 16.8. ITC
• 16.9. HawkSoft
• 16.10. Agency Matric
• 16.11. Xdimensional Tech
• 16.12. AgencyBloc
• 16.13. AllClients
• 16.14. Impowersoft
• 16.15. Insurance Systems
• 16.16. Zhilian Software
• 16.17. Other Prominent Players

17. Key Strategic Recommendations

18. Research Methodology

• 18.1. Qualitative Research
  • 18.1.1. Primary & Secondary Research
• 18.2. Quantitative Research
• 18.3. Market Breakdown & Data Triangulation
  • 18.3.1. Secondary Research
  • 18.3.2. Primary Research
• 18.4. Breakdown of Primary Research Respondents, By Region
• 18.5. Assumptions & Limitations

*Financial information of unlisted companies can be provided as per availability.

**The segmentation and the companies are subject to modifications based on in-depth secondary research for the final deliverable