Product Code: A10654
"The Airport Kiosk Market is likely to experience a significant growth rate of 9.4% from 2023-2032 owing to increase in air passenger traffic globally, improvement in airport infrastructure in developing nations, and increased adoption of touchscreen, multimedia, and biometric kiosks to enhance passenger experience." - Allied Market Research.

Latin America is witnessing a steady increase in air travel, driven by economic growth and improved connectivity. This surge in passenger traffic creates a demand for efficient and user-friendly services, positioning airport kiosks as essential components in streamlining check-in, baggage handling, and other processes. Africa is growing in importance as a travel destination for tourists globally owing to its abundance of natural and cultural attractions. Airports in the area are focusing on implementing technologies like airport kiosks to meet the demands of both domestic and foreign travelers and ensure a smoother travel experience as the tourism sector expands.
The Middle East's strategic position at the crossroads of Asia-Pacific, Africa, and Europe has transformed it into a major international hub. Therefore, it attracts major international passengers, which further necessitates the expansion of the airports and their handling capacity. For instance, in October 2023, Sharjah International Airport implemented a range of automated processes to enhance the travel experience for passengers. From check-in to baggage drop, passport control, and boarding, passengers can independently manage these tasks with the self-service options at the airport. Self-check-in kiosks are accessible at the airport, which allow passengers to scan their passports or enter their passenger name record (PNR). In addition, passengers can print their bag tags using the self-check-in kiosks, streamlining the process, and offering greater convenience. Moreover, airports in countries like Brazil and Colombia are increasingly implementing innovative kiosks to improve operational efficiency and enhance passenger services. Therefore, major investments in greenfield and brownfield airports with a focus on enabling next-generation airport kiosks present a great opportunity for LAMEA.
In addition, the growth of the software segment is driven by increasing integration of kiosk management software, device monitoring tools, and analytics dashboards to maintain systems availability and coordinate central management of units dispersed airport wide.
Moreover, India is a rapidly growing market with airports like Indira Gandhi International Airport and Chhatrapati Shivaji International Airport leading in advanced technology adoption. Biometrics, self-check-in kiosks, and automation are being utilized to accommodate increasing passenger numbers. For instance, in September 2020, Mumbai based Chhatrapati Shivaji Maharaj International Airport implemented approximately 50 mobile-enabled kiosks from SITA, which offer fully contactless check-in options for passengers in India. In Terminal 2, travelers may utilize their mobile phones or tablets to scan a QR code, enabling them to operate the kiosks. Following the QR code scan, passengers may use their mobile devices as trackpads to control check-in and self-bag drop kiosks, facilitating the printing of boarding passes and bag tags in a contactless manner. Such developments across the Asia-Pacific region are anticipated to support the growth of the market.
The airport kiosk market has been segmented on the basis of component, airport size, application, and region. By component, the market is segmented into hardware, software, and services. As per airport size, the market is divided into small, medium, and large. According to application, the market is segmented into check-in kiosk, automated passport control, common-use self-service (CUSS) kiosks, information, baggage check, ticketing kiosk, and others. Region-wise, the market is studied across North America, Europe, Asia-Pacific, and LAMEA.
Some major companies operating in the market include: Amadeus IT Group SA, Collins Aerospace, Embross, Thales Group, IER, Kiosk Information Systems Inc., Materna IPS GmbH, NCR Corporation, Olea Kiosks Inc., and SITA.
Key Benefits For Stakeholders
- This report provides a quantitative analysis of the market segments, current trends, estimations, and dynamics of the airport kiosk market analysis from 2022 to 2032 to identify the prevailing airport kiosk market opportunities.
- The market research is offered along with information related to key drivers, restraints, and opportunities.
- Porter's five forces analysis highlights the potency of buyers and suppliers to enable stakeholders make profit-oriented business decisions and strengthen their supplier-buyer network.
- In-depth analysis of the airport kiosk market segmentation assists to determine the prevailing market opportunities.
- Major countries in each region are mapped according to their revenue contribution to the global market.
- Market player positioning facilitates benchmarking and provides a clear understanding of the present position of the market players.
- The report includes the analysis of the regional as well as global airport kiosk market trends, key players, market segments, application areas, and market growth strategies.
Additional benefits you will get with this purchase are:
- Quarterly Update and* (only available with a corporate license, on listed price)
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Possible Customization with this report (with additional cost and timeline, please talk to the sales executive to know more)
- Additional company profiles with specific to client's interest
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- SWOT Analysis
Key Market Segments
By Component
- Services
- Hardware
- Software
By Application
- Automated Passport Control
- Common-use Self Service (CUSS) Kiosk
- Information Kiosk
- Baggage Check-In Kiosk
- Ticketing Kiosk
- Others
By Airport Size
By Region
- North America
- Europe
- UK
- Germany
- France
- Italy
- Russia
- Rest of Europe
- Asia-Pacific
- China
- Japan
- India
- South Korea
- Rest of Asia-Pacific
- LAMEA
- Latin America
- Middle East
- Africa
Key Market Players:
- Amadeus IT Group SA
- Collins Aerospace
- Embross
- IER
- Materna IPS GmbH
- SITA
- Thales Group
- NCR VOYIX Corporation
- KIOSK Information Systems, Inc
- Olea Kiosks Inc.
TABLE OF CONTENTS
CHAPTER 1: INTRODUCTION
- 1.1. Report description
- 1.2. Key market segments
- 1.3. Key benefits to the stakeholders
- 1.4. Research methodology
- 1.4.1. Primary research
- 1.4.2. Secondary research
- 1.4.3. Analyst tools and models
CHAPTER 2: EXECUTIVE SUMMARY
CHAPTER 3: MARKET OVERVIEW
- 3.1. Market definition and scope
- 3.2. Key findings
- 3.2.1. Top impacting factors
- 3.2.2. Top investment pockets
- 3.3. Porter's five forces analysis
- 3.3.1. Moderate to high bargaining power of suppliers
- 3.3.2. Moderate to high threat of new entrants
- 3.3.3. Moderate threat of substitutes
- 3.3.4. Moderate to high intensity of rivalry
- 3.3.5. Moderate to high bargaining power of buyers
- 3.4. Market dynamics
- 3.4.1. Drivers
- 3.4.1.1. Increase in air passenger traffic globally
- 3.4.1.2. Improvement in airport infrastructure in developing nations
- 3.4.1.3. Increased adoption of touchscreen, multimedia, and biometric kiosks to enhance passenger experience
- 3.4.2. Restraints
- 3.4.2.1. High development and maintenance costs involved in airport kiosk hardware/software
- 3.4.2.2. Security and privacy concerns related to data breaches
- 3.4.3. Opportunities
- 3.4.3.1. The rise in utilization of artificial intelligence and data analytics tools
- 3.4.3.2. Development of smart airport concepts globally provides an avenue for better kiosk adoption
CHAPTER 4: AIRPORT KIOSK MARKET, BY COMPONENT
- 4.1. Overview
- 4.1.1. Market size and forecast
- 4.2. Hardware
- 4.2.1. Key market trends, growth factors and opportunities
- 4.2.2. Market size and forecast, by region
- 4.2.3. Market share analysis by country
- 4.3. Software
- 4.3.1. Key market trends, growth factors and opportunities
- 4.3.2. Market size and forecast, by region
- 4.3.3. Market share analysis by country
- 4.4. Services
- 4.4.1. Key market trends, growth factors and opportunities
- 4.4.2. Market size and forecast, by region
- 4.4.3. Market share analysis by country
CHAPTER 5: AIRPORT KIOSK MARKET, BY APPLICATION
- 5.1. Overview
- 5.1.1. Market size and forecast
- 5.2. Automated Passport Control
- 5.2.1. Key market trends, growth factors and opportunities
- 5.2.2. Market size and forecast, by region
- 5.2.3. Market share analysis by country
- 5.3. Common-use Self Service (CUSS) Kiosk
- 5.3.1. Key market trends, growth factors and opportunities
- 5.3.2. Market size and forecast, by region
- 5.3.3. Market share analysis by country
- 5.4. Information Kiosk
- 5.4.1. Key market trends, growth factors and opportunities
- 5.4.2. Market size and forecast, by region
- 5.4.3. Market share analysis by country
- 5.5. Baggage Check-In Kiosk
- 5.5.1. Key market trends, growth factors and opportunities
- 5.5.2. Market size and forecast, by region
- 5.5.3. Market share analysis by country
- 5.6. Ticketing Kiosk
- 5.6.1. Key market trends, growth factors and opportunities
- 5.6.2. Market size and forecast, by region
- 5.6.3. Market share analysis by country
- 5.7. Others
- 5.7.1. Key market trends, growth factors and opportunities
- 5.7.2. Market size and forecast, by region
- 5.7.3. Market share analysis by country
CHAPTER 6: AIRPORT KIOSK MARKET, BY AIRPORT SIZE
- 6.1. Overview
- 6.1.1. Market size and forecast
- 6.2. Small
- 6.2.1. Key market trends, growth factors and opportunities
- 6.2.2. Market size and forecast, by region
- 6.2.3. Market share analysis by country
- 6.3. Medium
- 6.3.1. Key market trends, growth factors and opportunities
- 6.3.2. Market size and forecast, by region
- 6.3.3. Market share analysis by country
- 6.4. Large
- 6.4.1. Key market trends, growth factors and opportunities
- 6.4.2. Market size and forecast, by region
- 6.4.3. Market share analysis by country
CHAPTER 7: AIRPORT KIOSK MARKET, BY REGION
- 7.1. Overview
- 7.1.1. Market size and forecast By Region
- 7.2. North America
- 7.2.1. Key market trends, growth factors and opportunities
- 7.2.2. Market size and forecast, by Component
- 7.2.3. Market size and forecast, by Application
- 7.2.4. Market size and forecast, by Airport Size
- 7.2.5. Market size and forecast, by country
- 7.2.5.1. U.S.
- 7.2.5.1.1. Market size and forecast, by Component
- 7.2.5.1.2. Market size and forecast, by Application
- 7.2.5.1.3. Market size and forecast, by Airport Size
- 7.2.5.2. Canada
- 7.2.5.2.1. Market size and forecast, by Component
- 7.2.5.2.2. Market size and forecast, by Application
- 7.2.5.2.3. Market size and forecast, by Airport Size
- 7.2.5.3. Mexico
- 7.2.5.3.1. Market size and forecast, by Component
- 7.2.5.3.2. Market size and forecast, by Application
- 7.2.5.3.3. Market size and forecast, by Airport Size
- 7.3. Europe
- 7.3.1. Key market trends, growth factors and opportunities
- 7.3.2. Market size and forecast, by Component
- 7.3.3. Market size and forecast, by Application
- 7.3.4. Market size and forecast, by Airport Size
- 7.3.5. Market size and forecast, by country
- 7.3.5.1. UK
- 7.3.5.1.1. Market size and forecast, by Component
- 7.3.5.1.2. Market size and forecast, by Application
- 7.3.5.1.3. Market size and forecast, by Airport Size
- 7.3.5.2. Germany
- 7.3.5.2.1. Market size and forecast, by Component
- 7.3.5.2.2. Market size and forecast, by Application
- 7.3.5.2.3. Market size and forecast, by Airport Size
- 7.3.5.3. France
- 7.3.5.3.1. Market size and forecast, by Component
- 7.3.5.3.2. Market size and forecast, by Application
- 7.3.5.3.3. Market size and forecast, by Airport Size
- 7.3.5.4. Italy
- 7.3.5.4.1. Market size and forecast, by Component
- 7.3.5.4.2. Market size and forecast, by Application
- 7.3.5.4.3. Market size and forecast, by Airport Size
- 7.3.5.5. Russia
- 7.3.5.5.1. Market size and forecast, by Component
- 7.3.5.5.2. Market size and forecast, by Application
- 7.3.5.5.3. Market size and forecast, by Airport Size
- 7.3.5.6. Rest of Europe
- 7.3.5.6.1. Market size and forecast, by Component
- 7.3.5.6.2. Market size and forecast, by Application
- 7.3.5.6.3. Market size and forecast, by Airport Size
- 7.4. Asia-Pacific
- 7.4.1. Key market trends, growth factors and opportunities
- 7.4.2. Market size and forecast, by Component
- 7.4.3. Market size and forecast, by Application
- 7.4.4. Market size and forecast, by Airport Size
- 7.4.5. Market size and forecast, by country
- 7.4.5.1. China
- 7.4.5.1.1. Market size and forecast, by Component
- 7.4.5.1.2. Market size and forecast, by Application
- 7.4.5.1.3. Market size and forecast, by Airport Size
- 7.4.5.2. Japan
- 7.4.5.2.1. Market size and forecast, by Component
- 7.4.5.2.2. Market size and forecast, by Application
- 7.4.5.2.3. Market size and forecast, by Airport Size
- 7.4.5.3. India
- 7.4.5.3.1. Market size and forecast, by Component
- 7.4.5.3.2. Market size and forecast, by Application
- 7.4.5.3.3. Market size and forecast, by Airport Size
- 7.4.5.4. South Korea
- 7.4.5.4.1. Market size and forecast, by Component
- 7.4.5.4.2. Market size and forecast, by Application
- 7.4.5.4.3. Market size and forecast, by Airport Size
- 7.4.5.5. Rest of Asia-Pacific
- 7.4.5.5.1. Market size and forecast, by Component
- 7.4.5.5.2. Market size and forecast, by Application
- 7.4.5.5.3. Market size and forecast, by Airport Size
- 7.5. LAMEA
- 7.5.1. Key market trends, growth factors and opportunities
- 7.5.2. Market size and forecast, by Component
- 7.5.3. Market size and forecast, by Application
- 7.5.4. Market size and forecast, by Airport Size
- 7.5.5. Market size and forecast, by country
- 7.5.5.1. Latin America
- 7.5.5.1.1. Market size and forecast, by Component
- 7.5.5.1.2. Market size and forecast, by Application
- 7.5.5.1.3. Market size and forecast, by Airport Size
- 7.5.5.2. Middle East
- 7.5.5.2.1. Market size and forecast, by Component
- 7.5.5.2.2. Market size and forecast, by Application
- 7.5.5.2.3. Market size and forecast, by Airport Size
- 7.5.5.3. Africa
- 7.5.5.3.1. Market size and forecast, by Component
- 7.5.5.3.2. Market size and forecast, by Application
- 7.5.5.3.3. Market size and forecast, by Airport Size
CHAPTER 8: COMPETITIVE LANDSCAPE
- 8.1. Introduction
- 8.2. Top winning strategies
- 8.3. Product mapping of top 10 player
- 8.4. Competitive dashboard
- 8.5. Competitive heatmap
- 8.6. Top player positioning, 2022
CHAPTER 9: COMPANY PROFILES
- 9.1. Amadeus IT Group SA
- 9.1.1. Company overview
- 9.1.2. Key executives
- 9.1.3. Company snapshot
- 9.1.4. Operating business segments
- 9.1.5. Product portfolio
- 9.1.6. Business performance
- 9.1.7. Key strategic moves and developments
- 9.2. Collins Aerospace
- 9.2.1. Company overview
- 9.2.2. Key executives
- 9.2.3. Company snapshot
- 9.2.4. Operating business segments
- 9.2.5. Product portfolio
- 9.2.6. Business performance
- 9.2.7. Key strategic moves and developments
- 9.3. Embross
- 9.3.1. Company overview
- 9.3.2. Key executives
- 9.3.3. Company snapshot
- 9.3.4. Operating business segments
- 9.3.5. Product portfolio
- 9.3.6. Key strategic moves and developments
- 9.4. Thales Group
- 9.4.1. Company overview
- 9.4.2. Key executives
- 9.4.3. Company snapshot
- 9.4.4. Operating business segments
- 9.4.5. Product portfolio
- 9.4.6. Business performance
- 9.4.7. Key strategic moves and developments
- 9.5. IER
- 9.5.1. Company overview
- 9.5.2. Key executives
- 9.5.3. Company snapshot
- 9.5.4. Operating business segments
- 9.5.5. Product portfolio
- 9.5.6. Business performance
- 9.5.7. Key strategic moves and developments
- 9.6. KIOSK Information Systems, Inc
- 9.6.1. Company overview
- 9.6.2. Key executives
- 9.6.3. Company snapshot
- 9.6.4. Operating business segments
- 9.6.5. Product portfolio
- 9.6.6. Business performance
- 9.6.7. Key strategic moves and developments
- 9.7. Materna IPS GmbH
- 9.7.1. Company overview
- 9.7.2. Key executives
- 9.7.3. Company snapshot
- 9.7.4. Operating business segments
- 9.7.5. Product portfolio
- 9.7.6. Key strategic moves and developments
- 9.8. NCR VOYIX Corporation
- 9.8.1. Company overview
- 9.8.2. Key executives
- 9.8.3. Company snapshot
- 9.8.4. Operating business segments
- 9.8.5. Product portfolio
- 9.8.6. Business performance
- 9.8.7. Key strategic moves and developments
- 9.9. Olea Kiosks Inc.
- 9.9.1. Company overview
- 9.9.2. Key executives
- 9.9.3. Company snapshot
- 9.9.4. Operating business segments
- 9.9.5. Product portfolio
- 9.9.6. Key strategic moves and developments
- 9.10. SITA
- 9.10.1. Company overview
- 9.10.2. Key executives
- 9.10.3. Company snapshot
- 9.10.4. Operating business segments
- 9.10.5. Product portfolio
- 9.10.6. Key strategic moves and developments