CRMの市場調査レポート

IDC MaturityScape: Future of Customer 1.0

Customer Success Platforms Market by Application (Sales and Marketing Management, CEM, and Risk and Compliance Management), Component (Solutions and Services), Deployment Model, Industry Vertical, and Region - Global Forecast to 2024

Loyalty Management Market by Delivery Type (Standalone Program and Managed Platform), Organization Size, Deployment Mode, End-User Vertical (BFSI, Aviation, Automotive, Media and Entertainment, and Hospitality), and Region - Global Forecast to 2024

Customer Engagement

Customer Care

Worldwide Enterprise Content Management and Content Sharing and Collaboration Software Market Shares, 2018: Shifting to Agile Content Services

Gamification and Other Strategies for Merchants to Enhance Customer Loyalty

Customer Experience Management Market by Component (Solutions, Services) Touchpoint, Deployment Type, Vertical (IT & Telecom, BFSI, Retail, Healthcare, Media & Entertainment, Automotive, Travel & Hospitality), and Region - Global Forecast to 2024

Europe Cloud CRM Market by Vertical (Nonprofit and Higher Education), Nonprofit (Education, Research and Innovation, Social Affairs, Children and Youth, Art & Culture, and Others), and country - Global Forecast to 2024

IDC PlanScape: Learning and Development Alignment to Maximize Impact of Training Investment

Customer Experience Analytics - Customer Insights, Customer Segmentation, and Campaign Management Analytics: Global Market Analysis and Forecasts

Global Application Virtualization Market By Component (Solution & Services), Technology (Object Isolation, Driver Insolation & Others), Deployment Model, Organization Size, End User Component, Region, Competition, Forecast & Opportunities, 2024

Global Application virtualization Market (2018 - 2024)

Connected Consumer Survey 2018: Mobile Services and Devices in Australia and New Zealand

Connected Consumer Survey 2018: Mobile Customer Satisfaction in Sub-Saharan Africa

IDC MaturityScape Benchmark: Customer Communications Management in the United States, 2019

Connected Consumer Survey 2018: Fixed Broadband Retention and Satisfaction in Australia and New Zealand

Global Gamification Market By Solution(Enterprise Driven & Consumer Driven), By Deployment(On-premise & Cloud), Organization Size(SME/Large Enterprise), Application, End-User Vertical, Region, Competition, Forecast & Opportunities, 2024

Global Non Profit CRM Market Size study, by Type (Online Fundraising, Online Advocacy, Peer-to-Peer Fundraising, All-in-One/Integrated Software), by Application (Large Organization, SMEs) and Regional Forecasts 2018-2025

Spending In Digital Customer Experience & Engagement Solutions Market(Business Type-B2B, B2C, B2B2C; Touch Points; Industry, Transport; Enterprise Size; Solutions-Global Industry Analysis, Size, Share, Growth, Trends, & Forecast 2018-2026

Global Mobile Value-added Services Market Research Report: by Solution, by Product, by Vertical, and Region - Forecast to 2023

Application Virtualization Market by Component (Solutions and Services), Deployment Model, Organization Size, Vertical (BFSI, Healthcare, Government and Defense, Education, Construction, and IT and Telecom), and Region - Global Forecast to 2023

Global CRM in Pharma and Biotech Software Market Size study, by Type (Cloud-based, Web-based), by Application (Large Enterprises, SMEs) and Regional Forecasts 2018-2025

Global Automotive Customer Relationship Management Market, Forecast to 2025