サプライチェーンマネジメント市場：ソーシング・サービスタイプ・用途・地域別、2026年～2032年

サプライチェーンマネジメント（BPO）市場の評価-2026年～2032年

世界サプライチェーンの複雑化、より安価なソリューションへのニーズ、業務効率と可視性を向上させるブロックチェーンや人工知能などの最先端技術の採用が、サプライチェーンマネジメント（BPO）市場の主な促進要因となっています。Verified Market Researchのアナリストによると、サプライチェーンマネジメント（BPO）市場は、2023年の評価額319億米ドルを下回り、予測期間中に664億3,000万米ドルの評価額に達すると推定されます。

絶え間なく変化する世界マーケットの課題に対応するため、自動化とデータ分析を活用した統合ソリューションへのニーズが高まっており、企業がサービスレベルの向上、コスト削減、業務の合理化を図る中で、サプライチェーンマネジメント（SCM）BPO市場の成長を後押ししています。これにより、同市場は2026年から2032年にかけてCAGR 9.6%で成長します。

サプライチェーンマネジメント（BPO）市場定義/概要

サプライチェーンマネジメント（BPO）とは、輸送、調達、在庫管理などの特定のサプライチェーン・サービスを外部のサービス・プロバイダーにアウトソーシングすることで、効率性を向上させ、運用コストを削減するプロセスです。このアプローチにより、企業は専門スキル、最新技術、拡張可能なソリューションを活用することができ、サプライチェーン全体のパフォーマンスを向上させながら、中核機能に集中することができます。SCM BPOアプリケーションは業界を横断し、リアルタイムの在庫追跡、需要予測、ロジスティクスの最適化を可能にすることで、市場の変化や顧客の期待への対応力を向上させる。また、持続可能な慣行を統合し、人工知能やブロックチェーンなどの新技術を導入してオペレーショナル・エクセレンスを強化する上でも重要な役割を果たしています。

サプライチェーンマネジメント（BPO）市場の成長に影響を与える促進要因は？

クラウドベースのサプライチェーンマネジメントソリューションの成長は、SCM BPO市場の主要促進要因です。Gartner社によると、世界のパブリッククラウドサービス市場は2021年に18.4%増の3,049億米ドルに達する見込みです。SCMソリューションを含むクラウドアプリケーションサービス（SaaS）セグメントは、2021年に2020年比16%増の1,177億米ドルに成長すると予測されました。

企業が国際的に拡大し、サプライチェーンが複雑化するにつれて、専門的なSCMサービスの必要性が高まっています。世界貿易機関（WTO）は、2021年の世界の商業貿易量が8％増加すると推定しており、国際商取引とサプライチェーンの成長を強調しています。また、デロイトの調査によると、サプライチェーンのパフォーマンスが高い企業の79%は、業界平均を上回る収益の伸びを示しています。

さらに、企業は経費節減と効率化のため、サプライチェーンマネジメントのアウトソーシングをますます進めています。エベレスト・グループは、世界のサプライチェーンマネジメントBPO市場が2020年から2022年にかけてCAGR7～9％で増加すると報告しています。また、APQCの調査によると、トップクラスのサプライネットワークを持つ企業は、売上高に占めるサプライチェーン経費の割合が中央値よりも15％低いです。

サプライチェーンマネジメント（BPO）市場が直面する主な課題とは？

機密性の高いサプライチェーンプロセスのアウトソーシングに関連するデータセキュリティとプライバシーの懸念は、サプライチェーンマネジメント（SCM）BPO市場の大きな障害となっています。企業は、データ漏洩や悪用を恐れ、機密情報を第三者サプライヤーと共有することに躊躇しています。こうした懸念から、特に機密性の高い顧客データや企業機密情報を扱う企業ではBPOソリューションの利用が敬遠され、結果的に市場の成長を阻害しています。

さらに、BPOプロバイダー間のサービス品質のばらつきも大きな課題となっています。各社の業績には一貫性がなく、サプライチェーンの効率と信頼性に影響を及ぼします。サービス水準が確立されていないことに加え、期待にズレが生じる可能性もあるため、BPOパートナーシップに対する不満や信頼の欠如が生じ、企業はアウトソーシング契約を結ぶ意欲を失っています。

目次

第1章 イントロダクション

• 市場の定義
• 市場セグメンテーション
• 調査手法

第2章 エグゼクティブサマリー

• 主な調査結果
• 市場概要
• 市場ハイライト

第3章 市場概要

• 市場規模と成長の可能性
• 市場動向
• 市場促進要因
• 市場抑制要因
• 市場機会
• ポーターのファイブフォース分析

第4章 サプライチェーンマネジメントBPO市場：サービスタイプ別

• 在庫管理アウトソーシング
• 需要予測と計画
• 物流管理アウトソーシング
• リスク・コンプライアンス・アウトソーシング
• ベンダー管理アウトソーシング
• 注文管理アウトソーシング
• その他

第5章 サプライチェーンマネジメントBPO市場：用途別

• エネルギー・公益事業
• 健康・ライフサイエンス
• 製造業
• 小売・CPG
• 電気通信
• その他

第6章 サプライチェーンマネジメントBPO市場：ソーシング別

• オンショア
• オフショア
• ニアショア

第7章 地域別分析

• 北米
• 米国
• カナダ
• メキシコ
• 欧州
• 英国
• ドイツ
• フランス
• イタリア
• アジア太平洋
• 中国
• 日本
• インド
• オーストラリア
• ラテンアメリカ
• ブラジル
• アルゼンチン
• チリ
• 中東・アフリカ
• 南アフリカ
• サウジアラビア
• アラブ首長国連邦

第8章 市場力学

• 市場促進要因
• 市場抑制要因
• 市場機会
• COVID-19の市場への影響

第9章 競合情勢

• 主要企業
• 市場シェア分析

第10章 企業プロファイル

• Accenture
• Capgemini
• Genpact
• IBM
• Tata Consultancy Services
• Avnet
• HCL Technologies
• Infosys
• WNS Global Services
• UPS Supply Chain Solutions

第11章 市場の展望と機会

• 新興技術
• 今後の市場動向
• 投資機会

第12章 付録

• 略語リスト
• 出典と参考文献

Supply Chain Management (BPO) Market Valuation - 2026-2032

The growing complexity of global supply chains, the need for more affordable solutions, and the adoption of cutting-edge technologies like blockchain and artificial intelligence that improve operational efficiency and visibility, are the primary drivers of the supply chain management (BPO) market. According to the analyst from Verified Market Research, the supply chain management (BPO) market is estimated to reach a valuation of USD 66.43 Billion over the forecast subjugating around USD 31.9 Billion valued in 2023.

The need for integrated solutions that use automation and data analytics to meet the challenges of a constantly changing global marketplace is driving the growth of the Supply Chain Management (SCM) BPO market as companies look to improve service levels, cut costs, and streamline operations. It enables the market to grow at a CAGR of 9.6% from 2026 to 2032.

Supply Chain Management (BPO) Market: Definition/Overview

Supply Chain Management (BPO) is the process of outsourcing specific supply chain services including transportation, procurement, and inventory management to external service providers to improve efficiency and save operational costs. This approach enables businesses to harness specialized skills, modern technologies, and scalable solutions, allowing them to concentrate on their core capabilities while enhancing overall supply chain performance. SCM BPO applications cover across industries, allowing for real-time inventory tracking, demand forecasting, and logistics optimization, which improves responsiveness to market changes and customer expectations. It also plays an important role in integrating sustainable practices and implementing emerging technologies such as artificial intelligence and blockchain to enhance operational excellence.

What are the Drivers Influencing the Growth of the Supply Chain Management (BPO) Market?

The growth of cloud-based supply chain management solutions is a major driver for the SCM BPO market. According to Gartner, the worldwide public cloud services market is expected to increase by 18.4% in 2021 to USD 304.9 Billion. The cloud application services (SaaS) segment, which includes SCM solutions, was expected to grow to USD117.7 Billion in 2021, up 16% from 2020.

The need for professional SCM services grows as companies expand internationally and their supply chains become more complicated. The World Trade Organization (WTO) estimated that global commercial trade volume increased by 8% in 2021, emphasizing the growth of international commerce and supply chains. Also, a Deloitte study discovered that 79% of firms with high-performing supply chains have revenue growth that exceeds the industry average.

Furthermore, companies are increasingly outsourcing supply chain management to save money and increase efficiency. The Everest Group reported that the global supply chain management BPO market increased at a CAGR of 7-9% between 2020 and 2022. Also, an APQC survey indicated that firms with top-performing supply networks have 15% lower supply chain expenses as a proportion of revenue than median performers.

What are the Main Challenges Faced by the Supply Chain Management (BPO) Market?

The data security and privacy concerns connected with outsourcing sensitive supply chain processes are a major impediment to the supply chain management (SCM) BPO market. Organizations are hesitant to share sensitive information with third-party suppliers for fear of data breaches or misuse. This concern led to a reluctance to use BPO solutions, particularly among businesses that handle sensitive customer data or secret corporate information, ultimately impeding market growth.

Furthermore, the variety in service quality among BPO providers presents a considerable challenge. Companies' performance is inconsistent, which affects supply chain efficiency and reliability. The lack of established service levels, as well as the possibility of misalignment in expectations, cause discontent and a lack of trust in BPO partnerships, discouraging organizations from entering into outsourcing arrangements.

Category-wise Acumens

What Factors Contribute to the Increasing Demand for SCM BPO for Logistics Management Outsourcing?

According to VMR analyst, the logistics management outsourcing segment is expected to dominate the segment within the supply chain management (BPO) market during the forecast period. Specialized logistics management solutions are required due to the increasing complexity of global supply chains, which is an important factor of the segment. Companies that expand their operations worldwide confront obstacles in transportation, customs laws, and inventory management. Outsourcing logistics enables firms to benefit from the knowledge of BPO providers, assuring efficient and compliant operations while focusing on their core business activities.

The growing need for supply chain activities to be more cost-efficient is another important factor in the logistics management segment. Businesses are under ongoing pressure to cut operational expenses while maintaining service quality. Companies that outsource logistics management can benefit from the economies of scale provided by BPO providers, which can optimize transportation routes, combine shipments, and negotiate better rates with carriers, resulting in significant cost savings.

Furthermore, the dominance of logistics management outsourcing is largely due to technological and automation improvements. BPO providers are rapidly using cutting-edge technology like artificial intelligence, machine learning, and data analytics to improve logistical operations. These technologies improve visibility, streamline procedures, and enable real-time tracking, resulting in increased supply chain efficiency and responsiveness to market demand.

How Does the Manufacturing Industry Propel the Supply Chain Management (BPO) Market?

The manufacturing segment is estimated to hold the largest share of the supply chain management (BPO) market during the forecast period. The globalization of manufacturing operations has resulted in more complicated supply chains, necessitating the use of effective SCM solutions to handle procurement, logistics, and inventory across various sites and suppliers. BPO providers provide specialized experience and cutting-edge technology to help streamline these operations.

Manufacturing companies are under constant pressure to decrease costs and enhance profitability. SCM BPO enables manufacturers to utilize economies of scale, decrease overhead expenses, and optimize resource allocation, allowing them to focus on core strengths and enhance overall efficiency.

Furthermore, the manufacturing industry is at the forefront of using automation and emerging technologies like artificial intelligence, machine learning, and the Internet of Things (IoT) to improve supply chain visibility, predictive analytics, and real-time decision-making. SCM BPO providers are well-positioned to integrate these technologies into their service offerings, making them ideal partners for manufacturers aiming to promote innovation and competitiveness.

Gain Access to Supply Chain Management (BPO) Market Report Methodology

Country/Region-wise Acumens

How will the Demand for SCO BPO in North America Influence the Market?

North America region is estimated to dominate the supply chain management (BPO) market during the forecast period. North America's strong technological infrastructure and high digital adoption rate create demand for modern SCM BPO solutions. According to the US Bureau of Economic Analysis, the digital economy accounted for 9.6% of US GDP in 2019, totaling USD 2.05 Trillion. The International Data Corporation (IDC) anticipated that by 2023, direct digital transformation investments will surpass USD 6.8 Trillion globally, with the United States dominating in total spending.

Furthermore, North America's stringent regulatory environment, particularly in industries like as pharmaceuticals and food, needs modern SCM solutions to assure compliance. The United States Food and Drug Administration (FDA) revealed that in fiscal year 2020, it conducted over 13,000 food and medication safety inspections. According to a Deloitte survey, 70% of North American procurement directors prioritize regulatory compliance, which is pushing the adoption of SCM BPO services to negotiate complex laws.

What Factor Contributes to the Growth of the SCO BPO Market in Asia Pacific?

The Asia Pacific is estimated to exhibit the highest growth within the supply chain management (BPO) market during the forecast period. The rapid expansion of e-commerce in the Asia-Pacific region is a major driver of SCM BPO services. According to a report by Google, Temasek, and Bain & Company, Southeast Asia's e-commerce gross merchandise value will reach USD 153 Billion by 2025, rising at a 39% compound annual growth rate (CAGR) between 2015 and 2025. According to the National Bureau of Statistics of China, online retail sales in China, the world's largest e-commerce market, totaled 13.8 trillion yuan (about USD 2.1 Trillion) in 2021. Rapid e-commerce expansion demands modern supply chain solutions to manage the growing logistics complexity.

Furthermore, the Asia Pacific region's rapid economic growth is fueling the demand for increasingly sophisticated supply chain management systems. According to the Asian Development Bank (ADB), despite the global economic slowdown, developing Asian countries are expected to rise by 4.6% in 2023 and 4.8% in 2024. For instance, India's GDP is expected to grow by 6.4% in fiscal year 2023, placing it among the fastest-growing major economies. This economic expansion drives increased complexity in supply networks and boosts demand for SCM BPO services.

Competitive Landscape

The competitive landscape of the Supply Chain Management (SCM) BPO market is characterized by a varied range of service providers who provide specialized solutions customized to the complicated needs of businesses across various industries. This market is shaped by the growing demand for efficiency, cost reduction, and technological integration, which drives suppliers to innovate and improve their service offerings.

Some of the prominent players operating in the supply chain management (BPO) market include:

Accenture

Capgemini

Genpact

IBM

Tata Consultancy Services

Avnet

HCL Technologies

Infosys

WNS Global Services

UPS Supply Chain Solutions

Latest Developments:

Supply Chain Management (BPO) Market Key Developments And Mergers

In July 2024, Infosys announced a collaboration with Tecsys, a renowned supply chain management software company. Through this agreement, Infosys will use Tecsys' supply chain platform to provide enhanced supply chain management services to clients across industries. The agreement intends to assist enterprises optimize their supply chain operations, improve visibility, and increase operational efficiency by combining Infosys' domain experience with Tecsys' innovative supply chain solutions.

TABLE OF CONTENTS

1. Introduction

• Market Definition
• Market Segmentation
• Research Methodology

2. Executive Summary

• Key Findings
• Market Overview
• Market Highlights

3. Market Overview

• Market Size and Growth Potential
• Market Trends
• Market Drivers
• Market Restraints
• Market Opportunities
• Porter's Five Forces Analysis

4. Supply Chain Management BPO Market, By Service Type

• Inventory Management Outsourcing
• Demand Forecasting and Planning
• Logistics Management Outsourcing
• Risk and Compliance Outsourcing
• Vendor Management Outsourcing
• Order Management Outsourcing
• Others

5. Supply Chain Management BPO Market, By Application:

• Energy and Utilities
• Health and Life Sciences
• Manufacturing
• Retail and CPG
• Telecom
• Others

6. Supply Chain Management BPO Market, By Sourcing:

• Onshore
• Offshore
• Nearshore

7. Regional Analysis

• North America
• United States
• Canada
• Mexico
• Europe
• United Kingdom
• Germany
• France
• Italy
• Asia-Pacific
• China
• Japan
• India
• Australia
• Latin America
• Brazil
• Argentina
• Chile
• Middle East and Africa
• South Africa
• Saudi Arabia
• UAE

8. Market Dynamics

• Market Drivers
• Market Restraints
• Market Opportunities
• Impact of COVID-19 on the Market

9. Competitive Landscape

• Key Players
• Market Share Analysis

10. Company Profiles

• Accenture
• Capgemini
• Genpact
• IBM
• Tata Consultancy Services
• Avnet
• HCL Technologies
• Infosys
• WNS Global Services
• UPS Supply Chain Solutions

11. Market Outlook and Opportunities

• Emerging Technologies
• Future Market Trends
• Investment Opportunities

12. Appendix

• List of Abbreviations
• Sources and References