コラボレーションソフトウェア市場、2026年～2032年：ソフトウェアタイプ、展開モデル、用途、地域別

コラボレーションソフトウェア市場の評価-2026年～2032年

物理的な場所に関係なくチーム間のシームレスなコミュニケーションとコラボレーションを可能にするクラウドベースのサービスの人気の高まりと、リモートワークソリューションへのニーズの高まりが、コラボレーションソフトウェア市場の主な促進要因となっています。Verified Market Researchのアナリストによると、コラボレーションソフトウェア市場は、2024年には約84億1,000万米ドルを下回り、予測期間中に201億7,000万米ドルの評価額に達すると推定されます。

効果的で安全なデータ共有プラットフォームへの需要、BYOD（Bring-your-own-device）ポリシーの受け入れ、チームが生産的にコラボレーションし、共有された情報に基づいて防御可能な意思決定を行うことを可能にするリアルタイムコラボレーションとプロジェクト管理ソリューションへの関心の高まりは、コラボレーションソフトウェア市場の成長を促進すると予想されるすべての要因です。これにより、市場は2026年から2032年にかけて12.75%のCAGRで成長すると予測されます。

コラボレーションソフトウェア市場定義/概要

グループウェアとしても知られるコラボレーション・ソフトウェアは、ユーザーが物理的な場所に関係なく、リアルタイムで情報を交換し、交流し、プロジェクトで協力することを可能にするアプリケーションの一種です。このソフトウェアは、ドキュメント共有、タスク管理、コミュニケーションなどの機能を組み合わせることで、共同作業の雰囲気を実現し、業務を加速させる。コラボレーション・ソフトウェアには、プロジェクト管理、リモートチーム調整、コンテンツ作成、顧客関係管理など幅広い用途があり、チームはタスクやワークフローを効率的に管理しながら、生産性を高め、コミュニケーションを改善し、イノベーションを推進することができます。

コラボレーションソフトウェア市場の成長を促進する主な要因は？

リモートワークの増加は、コラボレーションソフトウェア導入の重要な促進要因です。Gartner社の調査によると、COVID-19の流行後、ビジネスリーダーの82%が、少なくとも一部の時間においてリモートワークを許可したいと考えています。米国労働統計局によると、2022年には労働者の37.2％が一部またはすべての仕事を在宅で完了し、2019年の22％から増加します。このようなリモートワークやハイブリッドワークへの移行により、散らばったチーム間での円滑なコミュニケーションやプロジェクト管理を可能にするコラボレーション技術への需要が高まっています。

数多くの分野でデジタルトランスフォーメーションが進んでいることが、コラボレーションソフトウェアの採用を後押ししています。IDCは、デジタルトランスフォーメーションに対する世界の投資額は2026年までに3兆4,000億米ドルに達し、2022年から2026年までの累積年間成長率（CAGR）は16.3％に達すると予測しています。このような広範なデジタル化により、企業内での効率的なコラボレーションと情報交換を可能にするソリューションに対する需要が高まっており、コラボレーション・ソフトウェア市場の成長を牽引しています。

さらに、企業はますます生産性と効率性を優先するようになっており、これがコラボレーション・ソフトウェアの採用を促進しています。マッキンゼー・世界・インスティテュートの分析によると、コラボレーション・ツールやテクノロジーは労働者の生産性を20～30％向上させる可能性があると予測しています。また、Deloitteの調査では、強力なコラボレーション文化を持つ組織は、高い業績を達成する可能性が5.5倍高いことが判明しています。このような効率とパフォーマンスの潜在的向上が、企業にコラボレーション・ソフトウェアへの投資を促し、市場の成長を後押ししています。

コラボレーションソフトウェアの需要を妨げる要因とは？

コラボレーションソフトウェアのユーザーエクスペリエンス（UX）とインターフェースデザインは、ユーザーのエンゲージメントと採用に大きな影響を与えます。デザイン性の低いインターフェイス、混雑したレイアウト、不明瞭なナビゲーションは、ユーザーがプログラムを使いにくく、ナビゲートしにくいため、採用の妨げとなり、結果として生産性とコラボレーションを低下させます。

コラボレーションソフトウェア市場は非常に競争が激しく、数多くのメーカーが多様なソリューションを提供しています。選択肢の多さと市場の飽和はユーザーを圧倒し、特定のニーズに最適なソフトウェアを選択することを困難にしています。その結果、優柔不断になり、受容が遅れ、市場成長の妨げとなっています。

さらに、伝染病流行後の業務の正常化、ソフトウェア導入と人材育成に伴うコスト増が、共同作業ソフトウェア市場を制限しています。高いメンテナンス・コストと、プログラムを効率的に運用するための教育されたスタッフの必要性は、ミス・コミュニケーションや作業破損の可能性を高め、市場成長の妨げとなっています。

目次

第1章 イントロダクション

• 市場の定義
• 市場セグメンテーション
• 調査手法

第2章 エグゼクティブサマリー

• 主な調査結果
• 市場概要
• 市場ハイライト

第3章 市場概要

• 市場規模と成長の可能性
• 市場動向
• 市場促進要因
• 市場抑制要因
• 市場機会
• ポーターのファイブフォース分析

第4章 コラボレーションソフトウェア市場：ソフトウェアタイプ別

• コミュニケーションおよび会議ツール
• ドキュメントコラボレーション
• プロジェクト管理
• ワークフローとタスク管理
• ソーシャルコラボレーション
• ナレッジマネジメント
• 統合とAPI

第5章 コラボレーションソフトウェア市場：展開モデル別

• クラウドベース
• オンプレミス

第6章 コラボレーションソフトウェア市場：用途別

• 社内コラボレーション
• 社外コラボレーション
• クロスファンクショナルコラボレーション
• リモートワークとバーチャルチーム

第7章 地域別分析

• 北米
• 米国
• カナダ
• メキシコ
• 欧州
• 英国
• ドイツ
• フランス
• イタリア
• アジア太平洋
• 中国
• 日本
• インド
• オーストラリア
• ラテンアメリカ
• ブラジル
• アルゼンチン
• チリ
• 中東・アフリカ
• 南アフリカ
• サウジアラビア
• アラブ首長国連邦

第8章 市場力学

• 市場促進要因
• 市場抑制要因
• 市場機会
• COVID-19の市場への影響

第9章 競合情勢

• 主要企業
• 市場シェア分析

第10章 企業プロファイル

• Microsoft Corporation
• Google LLC
• Cisco Systems Inc.
• Zoom Video Communications Inc.
• Slack Technologies Inc.
• Citrix Systems Inc.
• IBM Corporation
• Oracle Corporation
• AT&T Inc.
• BOX Inc.
• TeamViewer GmbH
• LogMeIn Inc.
• SMART Technologies Inc.

第11章 市場の展望と機会

• 新興技術
• 今後の市場動向
• 投資機会

第12章 付録

• 略語リスト
• 出典と参考文献

Collaboration Software Market Valuation - 2026-2032

The growing popularity of cloud-based services that enable seamless communication and collaboration between teams regardless of physical location, together with the rising need for remote work solutions, are the primary drivers of the collaboration software market. According to the analyst from Verified Market Research, the collaboration software market is estimated to reach a valuation of USD 20.17 Billion over the forecast subjugating around USD 8.41 Billion valued in 2024.

The demand for effective and safe data-sharing platforms, the acceptance of bring-your-own-device (BYOD) policies, and the growing focus on real-time collaboration and project management solutions, which allow teams to collaborate productively and make defensible decisions based on shared information, are all factors that are expected to propel the growth of the collaboration software market. It enables the market to grow at a CAGR of 12.75% from 2026 to 2032.

Collaboration Software Market: Definition/ Overview

Collaboration software, also known as groupware, is a type of application that allows users to exchange information, interact, and collaborate on projects in real-time, regardless of physical location. The software accelerates operations by combining capabilities for document sharing, task management, and communication, enabling a collaborative work atmosphere. Collaboration software has a wide range of applications, including project management, remote team coordination, content creation, and customer relationship management, allowing teams to increase productivity, improve communication, and drive innovation while efficiently managing tasks and workflows.

What are the Primary Factors Driving the Growth of the Collaboration Software Market?

The growing incidence of remote work is a significant driver of collaboration software adoption. According to a Gartner survey, 82% of business leaders want to allow workers to work remotely at least some of the time following the COVID-19 epidemic. According to the US Bureau of Labor Statistics, 37.2% of workers completed some or all of their jobs from home in 2022, an increase from 22% in 2019. This move to remote and hybrid work methods is increasing the demand for collaboration technologies that allow for smooth communication and project management among scattered teams.

The growing digital transformation in numerous areas is driving the adoption of collaboration software. IDC projects that global investment in digital transformation will reach USD 3.4 Trillion by 2026, with a cumulative annual growth rate (CAGR) of 16.3% between 2022 and 2026. This extensive digitalization is raising the demand for solutions that enable efficient collaboration and information exchange inside enterprises, hence driving the growth of the collaboration software market.

Furthermore, organizations are increasingly prioritizing productivity and efficiency, which is driving the adoption of collaboration software. A McKinsey Global Institute analysis predicts that collaboration tools and technologies could increase worker productivity by 20 to 30%. Also, a Deloitte study discovered that organizations with strong collaborative cultures are 5.5 times more likely to achieve high performance. These potential increases in efficiency and performance are encouraging firms to invest in collaboration software, hence boosting market growth.

What are the Drivers Hindering the Demand for Collaboration Software?

The user experience (UX) and interface design of collaborative software have a significant impact on user engagement and adoption. Poorly designed interfaces, congested layouts, and unclear navigation all impede adoption since users find the program difficult to use and navigate, resulting in diminished productivity and collaboration.

The collaboration software market is very competitive, with numerous manufacturers offering a diverse set of solutions. The number of options and market saturation overwhelm users, making it difficult for them to select the best software for their specific needs. This resulted in indecision and delayed acceptance, hindering market growth.

Furthermore, the normalization of operations following the epidemic, as well as the higher costs associated with software implementation and personnel training, limit the collaborative software market. The high maintenance costs and the necessity for educated staff to efficiently operate the program raise the possibility of miscommunication and work damage, thus impeding market growth.

Category-Wise Acumens

How Does the Communication & Conferencing Tools Segment Contribute to the Dominance of the Market?

According to VMR analysis, the communication & conferencing tools segment is estimated to hold the largest market share during the forecast period. The rise in remote work arrangements has boosted the demand for communication and conferencing tools. Organizations want dependable platforms that enable flawless virtual meetings and real-time collaboration across geographically distributed teams, making these solutions critical for ensuring productivity and connectivity in a remote work environment.

Continuous advances in communication technologies, such as high-definition video conferencing, screen sharing, and integrated messaging tools, improve user experience and engagement. These advancements not only increase the quality of virtual interactions but also make it easier for teams to communicate efficiently, resulting in the widespread adoption of communication and conferencing tools across industries.

Furthermore, communication and conferencing tools are rapidly being integrated into other types of collaboration software, such as project management and document-sharing apps. This integration results in a unified platform that streamlines workflows, improves collaboration, and simplifies communication procedures, making these solutions essential for enterprises aiming to maximize their collaborative efforts.

What Factors Influence the Application for Internal Collaboration in the Market?

The internal collaboration segment is estimated to dominate the collaboration software market during the forecast period. Organizations are increasingly focusing on internal cooperation to improve team efficiency and production. Collaboration software includes tools that improve communication, project management, and real-time document sharing, all of which are required for teams to work together effectively. This emphasis on optimizing internal procedures and minimizing operational silos has resulted in a strong demand for internal collaboration solutions.

The transition to remote and hybrid work styles has increased the demand for effective internal collaboration solutions. As teams become more globally scattered, organizations need technologies that enable seamless communication and collaboration among employees. Internal collaboration software allows teams to stay connected, share information, and collaborate on projects, making it an essential tool in today's workplace.

Furthermore, internal collaboration solutions interact smoothly with current corporate systems, such as project management and customer relationship management software. This integration enables enterprises to capitalize on their existing technology investments while improving collaborative capabilities. The ability to combine many technologies into a single platform promotes a more productive atmosphere, reinforcing the internal collaboration segment's market dominance.

Country/Region-wise Acumens

How does North America Maintain its Dominance in the Collaboration Software Market?

According to VMR Analyst, North America is estimated to dominate the collaboration software market during the forecast period. North America, particularly the United States, has a high rate of technological adoption and a strong digital infrastructure, which fuels the collaboration software market. According to the United States Census Bureau, 91.9% of American households will own a computer or smartphone in 2021, with 85.2% owning a broadband internet connection. This ubiquitous access to technology lays a solid foundation for the use of collaborative tools. Also, the Information Technology and Innovation Foundation claims that the United States ranks third in the world in its digital economy and society index, indicating a high level of readiness for digital collaboration tools.

Furthermore, North America has a high concentration of knowledge-intensive businesses that rely significantly on collaborative tools. According to the Bureau of Labor Statistics, professional and business services employed 14.3% of the US workforce in 2020. These industries have been quick to adopt remote working strategies. According to an Owl Labs survey, 56% of US professionals were working remotely at least part of the time by 2021. This shift toward remote and hybrid work patterns is pushing up demand for sophisticated collaboration tools in the region.

What Drivers Lead to the Quick Expansion of the Collaboration Software in Asia Pacific?

The Asia Pacific region is estimated to exhibit the highest growth within the market during the forecast period. The Asia Pacific region is witnessing a rapid digital transition, which is accelerating the usage of collaborative software. According to the Asian Development Bank, Asia's digital economy is predicted to reach USD 1.16 Trillion by 2025, with a CAGR of 24.3% between 2020 and 2025. Also, internet access in the region is rapidly expanding. The International Telecommunication Union (ITU) forecasts that internet usage in Asia and the Pacific increased from 37.1% in 2015 to 54.9% in 2021. This digital growth creates an ideal environment for the adoption of collaboration software across a wide range of businesses.

Furthermore, the Asia Pacific region boasts a thriving startup ecosystem and a sizable SME sector, both of which are rapidly embracing collaborative tools. According to a KPMG and HSBC analysis, Asia Pacific has 6,472 IT firms valued at USD 1 Billion or more, with China and India leading the way. These companies, together with the region's SMEs, are driving demand for low-cost and efficient collaboration solutions. According to the Asia-Pacific Economic Cooperation (APEC), SMEs account for more than 97% of all firms in the APEC region, suggesting a massive market opportunity for collaboration software.

Competitive Landscape

The collaboration software market is extremely competitive, with multiple manufacturers providing a wide range of solutions to meet the different demands of companies. The market is characterized by ongoing innovation, with competitors always improving their product offerings to stay ahead of the competition.

Some of the prominent players operating in the collaboration software market include:

Microsoft Corporation

Google LLC

Cisco Systems, Inc.

Zoom Video Communications, Inc.

Slack Technologies, Inc.

Citrix Systems, Inc.

IBM Corporation

Oracle Corporation

AT&T, Inc.

BOX, Inc.

TeamViewer GmbH

LogMeIn, Inc.

SMART Technologies, Inc.

Latest Developments

In July 2023, Microsoft announced the release of Microsoft Viva, a new employee experience platform that connects with Microsoft 365 and Teams to deliver features for learning, well-being, knowledge sharing, and collaboration. This initiative attempts to boost employee engagement and productivity in the age of hybrid work.

In August 2023, Zoom Video Communications launched Zoom Notes, a collaborative workspace that can be used before, during, and after meetings. Zoom Notes, which is free of charge for all users, streamlines collaboration by allowing them to create and share information within Zoom Meetings, removing the need to switch between Zoom and external documents or tools during sessions.

Collaboration Software Market, By Category

• Software Type:
• Communication and Conferencing Tools
• Document Collaboration
• Project Management
• Workflow and Task Management
• Social Collaboration
• Knowledge Management
• Integration and APIs
• Deployment Model:
• Cloud-based
• On-Premises
• Application:
• Internal Collaboration
• External Collaboration
• Cross-Functional Collaboration
• Remote Work and Virtual Teams
• Region:
• North America
• Europe
• Asia-Pacific
• South America
• Middle East & Africa

TABLE OF CONTENTS

1. Introduction

• Market Definition
• Market Segmentation
• Research Methodology

2. Executive Summary

• Key Findings
• Market Overview
• Market Highlights

3. Market Overview

• Market Size and Growth Potential
• Market Trends
• Market Drivers
• Market Restraints
• Market Opportunities
• Porter's Five Forces Analysis

4. Collaboration Software Market, By Type of Software

• Communication and Conferencing Tools
• Document Collaboration
• Project Management
• Workflow and Task Management
• Social Collaboration
• Knowledge Management
• Integration and APIs

5. Collaboration Software Market, By Deployment Model

• Cloud-Based
• On-Premises

6. Collaboration Software Market, By Application

• Internal Collaboration
• External Collaboration
• Cross-Functional Collaboration
• Remote Work and Virtual Teams

7. Regional Analysis

• North America
• United States
• Canada
• Mexico
• Europe
• United Kingdom
• Germany
• France
• Italy
• Asia-Pacific
• China
• Japan
• India
• Australia
• Latin America
• Brazil
• Argentina
• Chile
• Middle East and Africa
• South Africa
• Saudi Arabia
• UAE

8. Market Dynamics

• Market Drivers
• Market Restraints
• Market Opportunities
• Impact of COVID-19 on the Market

9. Competitive Landscape

• Key Players
• Market Share Analysis

10. Company Profiles

• Microsoft Corporation
• Google LLC
• Cisco Systems Inc.
• Zoom Video Communications Inc.
• Slack Technologies Inc.
• Citrix Systems Inc.
• IBM Corporation
• Oracle Corporation
• AT&T Inc.
• BOX Inc.
• TeamViewer GmbH
• LogMeIn Inc.
• SMART Technologies Inc.

11. Market Outlook and Opportunities

• Emerging Technologies
• Future Market Trends
• Investment Opportunities

12. Appendix

• List of Abbreviations
• Sources and References