クラウドPOS市場、2026年～2032年：展開形態、展望、組織規模、エンドユーザー、地域別

クラウドPOS市場の評価-2026年～2032年

費用対効果：クラウドベースのソリューションに関連する初期費用は、多くの場合大幅に低く、中小企業により予算に優しい選択肢を提供します。さらに、これらのシステムは高い適応性と拡張性を備えているため、企業はニーズの変化に容易に対応することができ、急成長や季節変動を経験している企業にとっては特に有益です。このように、費用対効果と適応性の高さが、2024年に37億3,000万米ドルだった市場規模を2032年には150億3,000万米ドルに成長させる原動力となっています。

クラウドPOSプロバイダーは、プライバシーやデータセキュリティに関する法的義務やコンプライアンス義務に対処することが多いです。これは、小売業や接客業など、規制の遵守が不可欠な分野では特に重要です。このように、法規制の遵守が市場の成長を可能にしており、2026年から2032年までのCAGRは21%となっています。

クラウドPOS市場定義/概要

クラウドベースのPOS（販売時点情報管理）システムは、インターネットに接続されたPOSソリューションであり、ホスピタリティ業界を含む様々な業種の支払いを処理します。ハードウェアとソフトウェアの両方を統合してトランザクションを促進し、ウェブブラウザ経由で電子的にアクセスできます。クラウドベースのPOSシステムは実店舗に最適で、販売、在庫管理、顧客関係管理（CRM）、会計、人事、給与計算など、さまざまな技術ニーズにオールインワンのソリューションを提供します。さまざまなビジネス・セグメントで、これらのシステムを活用することで、さまざまなメリットを得ることができます。例えば、小売業では在庫管理の課題に直面することが多く、スタッフは手作業による在庫エラーの修正に多大な時間を費やすことがあります。

クラウドPOSシステムは、プロセスを自動化し、人的ミスを大幅に減らし、小売業の在庫管理全体を改善することで、こうした問題を軽減するのに役立ちます。売上と在庫のデータは電子的に同期され、決済が完了すると同時に保存されます。この同期化により、小売店は最適な在庫レベルを維持し、単一の統合システムを使用して会計、CRM、レポートなどのビジネスの他の側面を管理することができます。

クラウドPOSシステムのリアルタイムのデータと分析機能により、企業は十分な情報に基づいた迅速な意思決定を行うことができ、業務効率と企業全体の業績を向上させることができます。リモートアクセス機能により、ビジネスオーナーはインターネット接続があればどこからでも業務を管理できるため、複数の拠点を持つ企業やモバイルPOSデバイスを使用する企業には特に便利です。

また、クラウドPOSプロバイダーは自動アップデートやメンテナンスも行うため、ビジネスに新たな負担をかけることなく、システムが常に最新の機能やセキュリティパッチを備えていることを保証します。クラウドPOSプロバイダーが実施する強化されたセキュリティ対策は、取引データと顧客データを保護し、データ漏洩や不正アクセスの懸念に対処します。

eコマース・プラットフォーム、CRMシステム、会計ソフトウェアなど、他のビジネス・システムとの統合は、業務をさらに合理化し、生産性を高めます。ビジネスが世界に拡大するにつれて、クラウドベースのソリューションを通じてPOSオペレーションを一元管理し、一元的なレポートと管理を可能にする機能の価値はますます高まっています。

クラウドPOSシステムのシームレスな統合、柔軟性、拡張性がクラウドPOS市場の成長をどのように加速させているか？

クラウドPOSは不動産管理システム（PMS）などの他のシステムとシームレスに統合されます。この統合により、すべてがリアルタイムで更新され、すべてのプラットフォームで支払いが合理化されるため、業務の最適化に役立ちます。より統合されたシステムは、レポーティングから日々のオペレーションまで、ビジネス管理のあらゆる側面を簡素化し、全体的な効率を高めます。クラウドPOSシステムの柔軟性とアクセシビリティも重要な促進要因です。これらのシステムは、いつでもどこからでもアクセスできるため、ビジネスをより流動的に運営することができます。例えば、ホテルの場合、フロントデスク、プールバー、客室、レストランなど、ホテル内の様々な場所でゲストにチャージすることができ、ゲストの体験を向上させることができます。一元化された場所でのデータ同期により、どのデバイスからでも簡単にアクセスでき、データ収集と最適化プロセスが合理化されます。

クラウドベースのPOSシステムは使いやすく、トレーニングも最小限で済みます。これらのシステムは直感的に操作できるように設計されているため、企業は大規模なトレーニングを受けることなく、すぐに使い始めることができます。この使い勝手の良さは、サポートが主にオンラインで受けられることを意味する場合もあるが、その代償として、導入プロセスがより迅速になります。また、クラウドPOSの普及は、データのバックアップが不要になることでも大きく後押しされます。すべての情報がインターネット上に安全に保存されるため、データ損失のリスクが最小限に抑えられ、手作業によるバックアップの必要性もなくなります。この利点は、データのバックアップ手順が不可欠で、煩雑になる可能性がある従来のシステムとは対照的です。しかし、システムの機能は一貫したオンライン・アクセスに依存するため、企業はサービスの中断を避けるために信頼性の高いインターネット接続を確保しなければならないです。

リアルタイムのデータと分析へのアクセスが、クラウドPOS市場の成長を後押ししています。この機能により、企業は最新の情報に基づいて意思決定を行うことができるため、在庫管理、業務効率、企業全体の業績が向上します。クラウドPOSシステムが提供するモビリティとアクセシビリティも非常に重要です。これは、複数の拠点を持つ企業や、タブレットやスマートフォンベースのPOSデバイスを利用する企業にとって特に有利です。

自動アップデートとメンテナンスはクラウドPOSプロバイダーが行うため、企業はPOSシステムの管理とメンテナンスの負担から解放されます。これにより、ソフトウェアは常に最新のセキュリティパッチと機能を備えているため、全体的なセキュリティが強化されます。セキュリティといえば、クラウドPOSプロバイダーは通常、取引データと顧客データを保護するための高度なセキュリティ対策に投資しており、システムの安全性に関して企業に安心感を提供しています。

他の業務システムとの統合も、クラウドPOSシステムの大きなメリットです。多くの場合、eコマースプラットフォーム、CRMシステム、会計ソフトウェアとのシームレスな統合を提供し、ビジネスプロセスを合理化し、全体的な生産性を向上させます。ビジネスが世界に拡大するにつれ、クラウドベースのテクノロジーでPOSオペレーションを一元管理する機能の重要性が増しています。クラウドPOSソリューションにより、1カ所からのレポート作成と管理が可能になり、国際的なオペレーションが簡素化されます。クラウドPOSシステムは、より迅速で効率的な取引を可能にし、待ち時間を短縮し、パーソナライズされた対話を促進することで、顧客体験を大幅に向上させることができます。このような改善は、顧客満足度とロイヤルティの向上につながり、ビジネスにさらなる利益をもたらします。

高いサブスクリプション費用とサイバーセキュリティがクラウドPOS市場の成長をどのように制限しているか？

クラウドPOSシステムは、従来のシステムと比較して初期費用を低く抑えることができますが、通常はサブスクリプションベースで運用されます。このサブスクリプション・モデルでは、時間の経過とともに継続的な費用が蓄積され、効果的に管理されなければ当初の予算を上回る可能性があります。企業は、柔軟性を提供するアラカルト価格モデルに魅了されるが、不必要な支出につながり、かつては資本支出であったものが継続的な運用コストに変わってしまいます。クラウドPOSシステムはインターネット上に機密データを保存するため、サイバー攻撃の格好の標的となってしまいます。プロバイダーが強固なセキュリティ対策を実施し、PCI規制に準拠しているにもかかわらず、データ漏洩のリスクは依然として残っています。セキュリティを強化するためにデータをオフラインに保つことができる従来のシステムとは異なり、クラウドPOSシステムにはこのオプションがないため、脆弱性が高まる可能性がある割に利便性が損なわれています。

クラウドPOSシステムの機能は、安定したインターネット接続に大きく依存しています。接続が不安定な地域、特にモバイルPOSセットアップの場合、企業は運用上の課題に直面する可能性があります。中断を緩和するためにオフラインモードを提供するシステムもありますが、リアルタイムの更新とコア機能には安定したインターネット接続が必要であり、運用の信頼性に影響を与えます。他のインターネット接続システムと同様に、クラウドPOSプラットフォームはマルウェア感染の影響を受けやすいです。このような感染により業務が中断され、ダウンタイムが発生し、顧客との取引や事業の継続性に影響を及ぼす可能性があります。予防策を講じることでリスクを軽減することはできますが、企業は潜在的な混乱から保護し、顧客の信頼を維持するために警戒を怠らない必要があります。

クラウドPOSシステムを利用する顧客は、暗証番号などの機密情報を入力する際にセキュリティリスクに遭遇します。非接触型決済のような進歩が一部のリスクを軽減しているにもかかわらず、PINベースの取引は依然として普及しています。PINの使用が一般的な交通量の多い環境で事業を行っている企業は、顧客データを保護し、評判を維持するために、高度なセキュリティ機能を備えたPOSシステムを優先する必要があります。クラウドPOSプロバイダーは、機能とセキュリティを向上させるシステムアップグレードを頻繁にリリースしています。しかし、このようなアップグレードにはライセンスやソフトウェアアップデートの追加費用がかかることが多いです。企業はこれらの費用を予算化し、既存のハードウェアやソフトウェアとの互換性を確保することで、業務の中断を避け、効率を維持する必要があります。

目次

第1章 イントロダクション

• 市場の定義
• 市場セグメンテーション
• 調査手法

第2章 エグゼクティブサマリー

• 主な調査結果
• 市場概要
• 市場ハイライト

第3章 市場概要

• 市場規模と成長の可能性
• 市場動向
• 市場促進要因
• 市場抑制要因
• 市場機会
• ポーターのファイブフォース分析

第4章 クラウドPOS市場：展開形態別

• パブリッククラウドPOS
• プライベートクラウドPOS
• ハイブリッドクラウドPOS

第5章 クラウドPOS市場：組織規模別

• 中小企業（SMEs）
• 大企業

第6章 クラウドPOS市場：エンドユーザー別

• 小売
• ホスピタリティ
• ヘルスケア
• エンターテイメント

第7章 クラウドPOS市場：展望別

• トレーニングおよびサポートサービス
• 統合・導入サービス
• コンサルティングサービス

第8章 地域別分析

• 北米
• 米国
• カナダ
• メキシコ
• 欧州
• 英国
• ドイツ
• フランス
• イタリア
• アジア太平洋
• 中国
• 日本
• インド
• オーストラリア
• ラテンアメリカ
• ブラジル
• アルゼンチン
• チリ
• 中東・アフリカ
• 南アフリカ
• サウジアラビア
• アラブ首長国連邦

第9章 市場力学

• 市場促進要因
• 市場抑制要因
• 市場機会
• COVID-19の市場への影響

第10章 競合情勢

• 主要企業
• 市場シェア分析

第11章 企業プロファイル

• Square, Inc.
• Intuit Inc.
• Shopify, Inc.
• Vend Limited
• Lightspeed POS Inc.
• Clover Network Inc.
• EPOS Now（ePOS Inc.）
• Toast Inc.
• Oracle Corporation
• NCR Corporation
• PAR Technology
• Revel Systems Inc.
• Shopkeep Inc.
• Cegid Group
• Celerant Technology

第12章 市場展望市場の展望と機会

• 新興技術
• 今後の市場動向
• 投資機会

第13章 付録

• 略語リスト
• 出典と参考文献

Cloud POS Market Valuation - 2026-2032

The cost-effectiveness; the upfront costs associated with cloud-based solutions are often significantly lower, providing SMBs with a more budget-friendly option. Additionally, these systems are highly adaptable and scalable, allowing businesses to easily adjust to changing needs, which is especially beneficial for those experiencing rapid growth or seasonal fluctuations. Thus, the cost-effectiveness and high adaption are surging the growth of market size surpassing USD 3.73 Billion in 2024 to reach a valuation of USD 15.03 Billion by 2032.

Regulatory and compliance needs are also addressed by cloud POS providers, who often take care of legal and compliance obligations related to privacy and data security. This is especially critical in sectors where adhering to regulations is essential, such as retail and hospitality. Thus, regulatory compliance is enabling the growth of market to grow at a CAGR of 21% from 2026 to 2032.

Cloud POS Market: Definition/ Overview

A cloud-based POS (Point of Sale) system is an internet-connected point-of-sale solution that processes payments across various business types, including the hospitality industry. It integrates both hardware and software to facilitate transactions and can be accessed electronically via a web browser, often referred to as ePOS. This system leverages the internet to deliver seamless payment processing and management capabilities, providing a flexible and scalable alternative to traditional POS systems. cloud-based POS systems are ideal for brick-and-mortar stores, offering an all-in-one solution for various technological needs, including sales, inventory management, customer relationship management (CRM), accounting, human resources, payroll, and more. Different business segments can leverage these systems for various benefits. For instance, retail organizations often face challenges with inventory management, and staff may spend considerable time correcting manual inventory errors.

Cloud POS systems help mitigate these issues by automating processes, significantly reducing human error, and improving overall retail inventory management. Sales and inventory data are electronically synchronized and saved as soon as a payment is completed. This synchronization enables retail establishments to maintain optimal inventory levels and manage other aspects of their business, such as accounting, CRM, and reporting, using a single integrated system.

The real-time data and analytics capabilities of cloud POS systems empower businesses to make informed decisions quickly, enhancing operational efficiency and overall corporate performance. The remote access feature allows business owners to manage operations from any location with an internet connection, which is particularly useful for businesses with multiple locations or those using mobile POS devices.

Cloud POS providers also take care of automatic updates and maintenance, ensuring that the system is always equipped with the latest features and security patches without burdening the business with additional responsibilities. Enhanced security measures implemented by cloud POS providers protect transaction and customer data, addressing concerns about data breaches and unauthorized access.

Integration with other business systems, such as e-commerce platforms, CRM systems, and accounting software, further streamlines operations and enhances productivity. As businesses expand globally, the ability to centrally manage POS operations through cloud-based solutions becomes increasingly valuable, enabling centralized reporting and management.

How the Seamless Integration, Flexibility, and Scalability of Cloud POS Systems is Surging the Growth of the Cloud POS Market?

Cloud POS seamlessly integrates with other systems, such as Property Management Systems (PMS). This integration helps optimize operations by ensuring that everything is updated in real time and payments are streamlined across all platforms. A more integrated system simplifies all aspects of business management, from reporting to daily operations, thereby enhancing overall efficiency. Flexibility and accessibility of cloud POS systems are also significant drivers. These systems can be accessed from anywhere at any time, allowing businesses to operate more fluidly. For instance, in a hotel setting, staff can charge guests at various locations within the hotel whether at the front desk, pool bar, their hotel room, or the restaurant improving the guest experience. Data synchronization in one central place ensures easy access from any device, streamlining data collection and optimization processes.

The ease of use and minimal training required for cloud-based POS systems. These systems are designed to be intuitive, allowing businesses to get started quickly without extensive training. This ease of use can also mean that support is primarily available online, but the trade-off is a faster onboarding process. Also, the growth of cloud POS adoption is significantly boosted by the elimination of the need for data backup. All information is securely stored on the internet, minimizing the risk of data loss and eliminating the necessity for manual backups. This advantage stands in stark contrast to traditional systems, where data backup procedures are essential and potentially cumbersome. However, businesses must ensure reliable internet connectivity to avoid service disruptions, as the system's functionality depends on consistent online access.

The access to real-time data and analytics is fueling the growth of the cloud POS market. This feature enables businesses to make informed decisions based on the most current information, thereby enhancing inventory management, operational efficiency, and overall corporate performance. The mobility and accessibility provided by cloud POS systems are also crucial; businesses can manage their operations from any location with an internet connection. This is particularly advantageous for companies with multiple locations or those utilizing tablet and smartphone-based POS devices.

Automatic updates and maintenance are handled by cloud POS providers, relieving businesses of the burden of managing and maintaining their POS systems. This ensures that the software is always up-to-date with the latest security patches and features, thus enhancing overall security. Speaking of security, cloud POS providers typically invest in advanced security measures to protect transaction and customer data, offering businesses peace of mind regarding the safety of their systems.

Integration with other business systems is another significant benefit of cloud POS systems. They often provide seamless integration with e-commerce platforms, CRM systems, and accounting software, which streamlines business processes and enhances overall productivity. As businesses expand globally, the ability to centrally manage POS operations through cloud-based technologies becomes increasingly important. Cloud POS solutions enable reporting and management from a single location, simplifying international operations. Cloud POS systems can significantly enhance the customer experience by enabling faster, more efficient transactions, reducing wait times, and facilitating personalized interactions. These improvements can lead to greater customer satisfaction and loyalty, further benefiting the business.

How the High Cost of Subscription and Cybersecurity is Limiting the Growth of the Cloud POS Market?

While Cloud POS systems offer lower initial costs compared to traditional systems, they typically operate on a subscription basis. This subscription model results in ongoing expenses that accumulate over time, potentially exceeding the initial budget if not managed effectively. Businesses are enticed by a la carte pricing models that offer flexibility but lead to unnecessary spending, turning what were once capital expenditures into continuous operational costs. Cybersecurity is a significant concern with Cloud POS systems, as they store sensitive data on the internet, making them attractive targets for cyberattacks. Despite providers implementing robust security measures and complying with PCI regulations, the risk of data breaches remains. Unlike traditional systems that can keep data offline for added security, Cloud POS systems lack this option, compromising convenience for potentially heightened vulnerability.

The functionality of Cloud POS systems heavily relies on a stable Internet connection. In areas with unreliable connectivity, particularly for mobile POS setups, businesses may face operational challenges. Although some systems offer offline modes to mitigate disruptions, real-time updates and core functionalities necessitate consistent internet access, impacting operational reliability. Like any internet-connected system, Cloud POS platforms are susceptible to malware infections. These infections can disrupt operations, causing downtime that affects customer transactions and business continuity. While preventive measures can mitigate risks, businesses must remain vigilant to safeguard against potential disruptions and maintain customer trust.

Customers using Cloud POS systems encounter security risks when entering sensitive information such as PINs. Despite advancements like contactless payments reducing some risks, PIN-based transactions remain prevalent. Businesses operating in high-traffic environments where PIN usage is common should prioritize POS systems with advanced security features to protect customer data and uphold their reputation. Cloud POS providers frequently release system upgrades to improve functionality and security. However, these upgrades often come with additional costs for licenses and software updates. Businesses must budget for these expenses and ensure compatibility with existing hardware and software to avoid disruptions to operations and maintain efficiency.

Category-Wise Acumens

How the Implementation and Operation of Cloud POS Systems are Surging the Growth of Training and Support Segment in the Cloud POS Market?

The training and support segment is showing significant growth in the cloud POS market. Training and support services are pivotal for the successful implementation and operation of Cloud POS systems. These services are critical in ensuring that employees are comfortable with the new technology and can effectively utilize its features to maximize productivity and efficiency. As the adoption of Cloud POS systems continues to rise, the demand for comprehensive training and support services is expected to grow substantially.

Businesses adopting Cloud POS will require ongoing training to keep their staff updated on new features and system upgrades, as well as continuous support to troubleshoot any issues that may arise. This ongoing need underscores the importance of robust training and support infrastructure in ensuring the long-term success of Cloud POS implementations. In more mature Cloud POS markets, businesses tend to have a better understanding and familiarity with the technology, potentially reducing their reliance on external consulting services. However, even in these advanced markets, training and support services will likely remain crucial.

The continuous evolution of Cloud POS technology and the introduction of new features and updates mean that businesses will still need regular training sessions to keep their employees proficient and support services to address any technical challenges. As Cloud POS systems become more advanced and feature-rich, the complexity of their implementation and customization increases. Businesses adopting these sophisticated systems might find themselves more dependent on consulting services to ensure a successful setup. These services will be essential for tailoring the system to meet specific business needs and integrating it seamlessly with existing processes and other technological infrastructures. Therefore, while training and support services will dominate, the complexity of modern Cloud POS systems will also drive significant demand for specialized consulting services to facilitate their effective deployment and customization.

How the Increasing Adoption of Cloud POS System in SMEs are Fostering the Growth of the Small and Medium Enterprises Segment?

Small and Medium Enterprises segment is showing significant growth in the Cloud POS Market. Small and Medium Enterprises (SMEs) represent a vast and rapidly expanding segment within the Cloud POS market. These businesses are increasingly turning to Cloud POS solutions due to their cost-effectiveness, scalability, and user-friendly nature. As SMEs look for ways to manage their operations more efficiently and stay competitive, Cloud POS systems offer a compelling solution that meets their specific needs. SMEs typically operate with tighter budgets and require solutions that are not only affordable but also easy to use. Cloud POS vendors understand these constraints and have tailored their offerings to include affordable subscription plans and intuitive interfaces. These solutions are designed to minimize the need for extensive IT support, making them accessible to businesses that may not have the resources to hire dedicated IT staff. This focus on affordability and usability makes Cloud POS systems particularly appealing to SMEs.

Many SMEs lack the dedicated IT staff necessary to manage complex software installations and maintenance. Cloud POS systems address this challenge by eliminating the need for such complex processes. Since these systems are hosted in the cloud, they require minimal on-site IT infrastructure and support. This makes Cloud POS an attractive option for SMEs, as it reduces the burden on their limited IT resources and allows them to focus on their core business operations. The number of SMEs globally, compared to large enterprises, presents a significant market opportunity for Cloud POS vendors. SMEs form the backbone of many economies, and their increasing adoption of digital solutions further drives the demand for Cloud POS systems. The global proliferation of SMEs ensures a vast customer base for Cloud POS providers, contributing to the sector's high growth potential.

There is a growing awareness among SMEs about the benefits of Cloud POS solutions. As these systems become more affordable and their advantages more widely recognized, adoption rates are expected to rise. Cloud POS vendors are increasingly focusing their efforts on educating SMEs about the benefits of their solutions, which in turn fuels market growth. Cloud POS vendors are increasingly customizing their offerings to cater specifically to the needs of SMEs. By understanding the unique challenges and requirements of smaller businesses, these vendors can provide solutions that are both effective and accessible. This tailored approach not only meets the immediate needs of SMEs but also positions Cloud POS systems as a vital tool for their long-term growth and success.

Country/Region-wise Acumens

How the Increasing Hardware Sales and Digital POS is Escalating the Growth of the Cloud POS Market in North America?

North America is substantially dominating the Cloud POS Market and is expected to continue its dominance throughout the forecast period. The United States leads the point-of-sale (POS) terminal industry in North America, driven by a longstanding use of various POS terminals in retail outlets and an increasing demand for upgrades to new technologies. This region is witnessing a rise in hardware sales, digital POS, cloud subscriptions, and mobile POS (mPOS) transactions. The landscape features everything from futuristic handheld tablets with integrated payment terminals to sleek, all-in-one equipment, reflecting a trend toward advanced, versatile solutions.

Also, the high demand for cloud-based services and their technological advancement facilitates the adoption of cutting-edge solutions and services. The United States and Canada, in particular, are at the forefront of embracing contactless payment methods, further propelling market growth in the region. U.S. retailers are increasingly adopting online payment solutions, significantly boosting the adoption of cloud-based POS systems. The reliance on online transactions by cafes and restaurant owners in the United States also plays a crucial role in driving market expansion. For instance, the value of core noncash payments in the United States grew at an unprecedented rate from 2018 to 2021, marking the fastest growth period recorded by the Federal Reserve Payments Study (FRPS) since 2000. With an annual growth rate of 9.5% since 2018, the value of noncash payments soared to $128.51 trillion in 2021. This growth rate was more than double the increase observed in the previous three-year period (2015 to 2018) and more than triple the growth rate from 2000 to 2018. The surge in value from 2018 to 2021 can be attributed, in part, to increases in the average value of each of the components of core noncash payments.

In addition, the increasing sales of IT hardware, digital hardware, POS systems, cloud subscriptions, mPOS agreements, and advanced devices such as handheld tablets and payment terminals. The POS business in this region is poised for substantial transformation due to the rising demand for new touchscreen technology integrated with cloud-based POS software. As a result, North America is set to continue leading the market, fueled by its commitment to technological innovation and the widespread adoption of advanced POS solutions.

How the Rising Adoption of Cloud POS Payment Services in the Region is Propelling the Growth of the Cloud POS Market in the Asia Pacific?

The Asia-Pacific is expected to witness the fastest growth in the Cloud POS Market during the forecast years. This growth is primarily attributed to the significant presence of prominent vendors and the progressive acceptance of cloud-based services across the region. Countries like Singapore, China, and India are likely to exhibit substantial growth due to the increasing adoption of cloud payment services. This widespread adoption of cloud-based solutions among ASEAN SMEs is expected to drive the growth of the cloud POS market in the region.

The APAC region is undergoing a digital revolution, marked by a rising internet penetration rate and increasing smartphone usage. Businesses are embracing cloud-based solutions like Cloud POS to improve efficiency and cater to tech-savvy consumers. This rapid adoption of digital technologies is a significant driver of market growth. Furthermore, the region's booming SME sector finds Cloud POS to be a cost-effective and scalable solution for managing operations. The retail sector in APAC is also experiencing significant growth, creating a high demand for advanced POS systems to streamline transactions and improve customer service. A survey conducted by the United Overseas Bank (UOB) in November 2019 revealed that around 65% of small and medium enterprises (SMEs) in Singapore have embraced automation and cloud-based solutions, particularly for accounting and customer relationship management.

Government initiatives across the APAC region are promoting digitalization and e-commerce, which indirectly benefits the Cloud POS market. By encouraging businesses to adopt cloud-based solutions for their operations, these initiatives are fostering a more conducive environment for the proliferation of Cloud POS systems.

Competitive Landscape

The cloud POS market is a competitive landscape with established players and innovative startups vying for market share. By focusing on feature sets, user experience, industry-specific solutions, and strategic partnerships, vendors can differentiate themselves and capitalize on the market's growth potential.

The organizations are focusing on innovating their product line to serve the vast population in diverse regions. Some of the prominent players operating in the cloud POS market include:

• Square, Inc.
• Intuit, Inc.
• Shopify, Inc.
• Vend Limited
• Lightspeed POS, Inc.
• Clover Network, Inc.
• EPOS Now (ePOS, Inc.)
• Toast, Inc.
• Oracle Corporation
• NCR Corporation
• PAR Technology
• Revel Systems, Inc.
• Shopkeep, Inc.
• Cegid Group
• Celerant Technology

Latest Developments

• In September 2019, GK Software SE released 'GK Drive', an integrated fuel solution for their cloud-based OmniPOS platform. GK Drive sought to simplify the petroleum retailing ecosystem and provide smooth POS experiences for its consumers.
• In January 2019, Lightspeed debuted an elegant point-of-sale system, a comprehensive e-commerce solution, and more key functions. The solution integrates smoothly with the Lightspeed platform, removing the need for a separate payment platform.
• In September 2022, Square, Inc. (now Block, Inc.) made Tap to Pay available to millions of retailers across the United States via iPhone. The technology, which was available in the Square Point of Sale iOS app, allowed companies of all sizes to accept contactless payments directly from their iPhones, without the need for additional hardware and at no cost to the seller.

Cloud POS Market, By Category

• Deployment Mode:
• Public Cloud POS
• Private Cloud POS
• Hybrid Cloud POS
• Outlook:
• Training and Support Services
• Integration and Implementing Services
• Consulting Services
• Organization Size:
• Small and Medium-Sized Enterprises
• Large Enterprises
• End-User:
• Retail
• Hospitality
• Healthcare
• Entertainment
• Region:
• North America
• Europe
• Asia-Pacific
• South America
• Middle East & Africa

TABLE OF CONTENTS

1. Introduction

• Market Definition
• Market Segmentation
• Research Methodology

2. Executive Summary

• Key Findings
• Market Overview
• Market Highlights

3. Market Overview

• Market Size and Growth Potential
• Market Trends
• Market Drivers
• Market Restraints
• Market Opportunities
• Porter's Five Forces Analysis

4. Cloud POS Market, By Deployment Model

• Public Cloud POS
• Private Cloud POS
• Hybrid Cloud POS

5. Cloud POS Market, By Organisation Size

• Small and Medium-sized Enterprises (SMEs)
• Large Enterprises

6. Cloud POS Market, By End-User

• Retail
• Hospitality
• Healthcare
• Entertainment

7. Cloud POS Market, By Outlook

• Training and Support Services
• Integration and Implementing Services
• Consulting Services

8. Regional Analysis

• North America
• United States
• Canada
• Mexico
• Europe
• United Kingdom
• Germany
• France
• Italy
• Asia-Pacific
• China
• Japan
• India
• Australia
• Latin America
• Brazil
• Argentina
• Chile
• Middle East and Africa
• South Africa
• Saudi Arabia
• UAE

9. Market Dynamics

• Market Drivers
• Market Restraints
• Market Opportunities
• Impact of COVID-19 on the Market

10. Competitive Landscape

• Key Players
• Market Share Analysis

11. Company Profiles

• Square, Inc.
• Intuit Inc.
• Shopify, Inc.
• Vend Limited
• Lightspeed POS Inc.
• Clover Network Inc.
• EPOS Now (ePOS Inc.)
• Toast Inc.
• Oracle Corporation
• NCR Corporation
• PAR Technology
• Revel Systems Inc.
• Shopkeep Inc.
• Cegid Group
• Celerant Technology

12. Market Outlook and Opportunities

• Emerging Technologies
• Future Market Trends
• Investment Opportunities

13. Appendix

• List of Abbreviations
• Sources and References