eディスカバリー市場：コンポーネント別、展開タイプ別、組織規模別、業界別、地域別、2024年～2031年

eディスカバリー市場の評価、2024年～2031年

COVID-19の流行期間中、eディスカバリーソリューションは無料プラン加入者の急増を経験し、ユーザーは無料期間終了後に有料プランに切り替えると予想され、eディスカバリーソリューションの採用を後押ししています。また、データ使用量の増加や、AIや自動化などの技術により、企業は適切なデータ保護と管理を行うようになり、その結果、市場規模は2024年に107億9,000万米ドルを突破し、2031年には約224億8,000万米ドルに達すると予測されています。

これに加えて、クラウド・サービスを利用している組織では、機密データがデータ盗難の潜在的な原因となっていることが判明しています。この問題に対処するため、多くの企業がセキュリティを強化したクラウドSaaSプラットフォームを採用し、発見可能なデータを減らしています。また、法律事務所もこのデータを効率的にレビューするようになり、eディスカバリーの需要を押し上げています。このため、市場は2024年から2031年にかけてCAGR10.60%で成長します。

eディスカバリー市場定義/概要

電子証拠開示とは、訴訟や調査依頼に応じて電子的に保存された情報（ESI）を特定、収集、作成するプロセスです。ESIには、電子メール、文書、プレゼンテーション、データベース、ボイスメール、音声・動画ファイル、ソーシャルメディア、ウェブサイトなどが含まれます。eディスカバリーに関わるプロセスと技術は、作成・保存される電子データの量が多いため複雑です。電子文書はよりダイナミックで、多くの場合メタデータを含んでいるため、訴訟における証拠の毀棄や改ざんの主張を防ぐために、オリジナルのコンテンツとメタデータを保存することが極めて重要です。

EDRMは、eディスカバリープロセスにおいて組織を支援するために設計された包括的なフレームワークであり、9つの明確な段階から構成されています。EDRMは、eディスカバリーの作成から最終的な廃棄に至るまで、eディスカバリーに関連するリスクと費用を管理するための戦略です。eディスカバリーソリューションは、様々なデジタル環境から関連データを探し出し、レビュー用にエクスポート可能な形式で保存することで、訴訟、コンプライアンス、規制への対応を迅速化します。

また、eディスカバリーソリューションは、ローカルソフトウェアからクラウドベースやSaaSプラットフォームへと進化し、膨大なデータ量をホストしています。これらのプラットフォームは、データ需要の増加により成長し、成熟してきました。eディスカバリーの将来は、データ分析、人工知能の統合、クラウド技術の強化、予測モデリング、データの急激な増加における技術的進歩によって形作られるであろう。

電子文書からメタデータを保存することで、eディスカバリーの導入はどのように進むのか？

保存メタデータは、デジタルキュレーション、eディスカバリー、デジタルコレクション管理などのデジタル保存戦略において極めて重要な要素です。メタデータは、デジタルオブジェクトの出所、真正性、環境に関するコンテキスト情報を提供し、その存続と継続的なアクセスを保証します。より多くの情報がアナログ形式からデジタル形式へと移行する中、保存メタデータはデジタルオブジェクトの真正性を文書化し、形式を超えたユーザビリティを維持するために不可欠です。メタデータは、デジタル情報の長期保存を保証する、データライフサイクルの重要な部分です。メタデータの保存は、証拠開示プロセス全体の真正性、効率性、コンプライアンス、分析能力、透明性を確保することでeディスカバリーを推進するために不可欠であり、これが市場の成長を可能にしています。

サイバーセキュリティに対する需要の高まりが、市場の成長に大きな役割を果たしています。電子情報担当国務大臣のRajeev Chandrashekhar氏によると、サイバーセキュリティは円滑な事業運営に不可欠であるが、2016年から2021年にかけてデータ漏洩やサイバー攻撃が600%増加しています。2020年から21年にかけて、インドでは1万158208件のサイバーセキュリティ事件が発生しました。データ・セキュリティは、特に脆弱な政府にとって懸念が高まっています。COVID-19の大流行後、デジタル化が進む中、セキュリティ専門家は、サイバー攻撃がますます蔓延するだろうと警告しています。2020年から2021年にかけて、15回と17回のトレーニングプログラムが実施され、それぞれ708名と4,801名が参加しました。サティア・ナデラ率いるマイクロソフトは、92％のサーバーにサイバー脅威に対するパッチが適用され、緩和されていると報告しました。

スマートフォンの利用が増加していることも市場促進要因のひとつで、世界で32億人がスマートフォンを利用し、50億人以上がモバイルデバイスを所有し、1,940億人がモバイルアプリをダウンロードしています。これにより、インターネット・ユーザーが増加し、スマート・デバイスやクラウドベースのサービスへの需要が高まっています。クラウドベースのサービスは、導入時間の短縮、安全なデータ転送、迅速な拡張性、インフラ、エネルギー、設備コストの削減を実現し、eディスカバリー市場のビジネスチャンスを拡大します。

eディスカバリーの導入とメンテナンス別高い投資コストは、その適用を抑制するか？

eディスカバリーのコストは、特に中規模から大規模の訴訟においては相当なものであり、上昇を続けています。1件あたりの平均コストは250万米ドルから350万米ドルであり、企業は費用を抑えながらeディスカバリープロセスを最適化するという大きな財政的プレッシャーに直面しています。COVID-19の流行は、通信プラットフォームの利用を加速させ、処理とレビューが必要なデータ量の急増につながることで、これらの課題を悪化させています。

データ量が増加し複雑化する中、予算の削減は、公共部門と民間部門の両方において、効果的なeディスカバリーに対する大きな課題となっています。堅牢なデータ管理と法的証拠開示プロセスが極めて重要であるにもかかわらず、予算の削減により、必要不可欠なテクノロジーや熟練した人材へのアクセスが制限されています。この制約が、訴訟や規制遵守に必要な大規模なデータ開示作業を効率的に処理する組織の能力を妨げています。

データ量の急激な増大は、新しいファイルタイプやデータソースの出現と相まって、eディスカバリーの取り組みをさらに複雑にしています。現代の技術の進歩は、構造化データベースから非構造化ソーシャルメディアの投稿やチャットアプリの会話まで、多様なデータ形式を継続的に導入しています。このような多様なデータを管理するには、関連情報を効率的に処理、分析、抽出できる高度なeディスカバリーツールが必要です。

目次

第1章 イントロダクション

• 市場の定義
• 市場セグメンテーション
• 調査手法

第2章 エグゼクティブサマリー

• 主な調査結果
• 市場概要
• 市場ハイライト

第3章 市場概要

• 市場規模と成長の可能性
• 市場動向
• 市場促進要因
• 市場抑制要因
• 市場機会
• ポーターのファイブフォース分析

第4章 eディスカバリー市場：展開タイプ別

• オンプレミス
• クラウドベース
• ハイブリッド

第5章 eディスカバリー市場：コンポーネント別

• ソフトウェア
• サービス

第6章 eディスカバリー市場：エンドユーザー別

• 法務
• 銀行、金融サービス、保険（BFSI）
• ヘルスケア
• その他産業

第7章 地域別分析

• 北米
• 米国
• カナダ
• メキシコ
• 欧州
• 英国
• ドイツ
• フランス
• イタリア
• アジア太平洋
• 中国
• 日本
• インド
• オーストラリア
• ラテンアメリカ
• ブラジル
• アルゼンチン
• チリ
• 中東・アフリカ
• 南アフリカ
• サウジアラビア
• アラブ首長国連邦

第8章 市場力学

• 市場促進要因
• 市場抑制要因
• 市場機会
• COVID-19の市場への影響

第9章 競合情勢

• 主要企業
• 市場シェア分析

第10章 企業プロファイル

• Microsoft Corporation
• International Business Machines Corporation（IBM）
• CS DISCO Inc.
• KLDiscovery Limited
• Nuix
• Relativity
• Logikcull
• ZyLAB
• Deloitte
• Casepoint
• Exterro
• Knovos
• Nextpoint
• OpenText
• Everlaw
• Epiq
• Consilio
• IPRO
• Servient
• Zapproved
• Reveal

第11章 市場の展望と機会

• 新興技術
• 今後の市場動向
• 投資機会

第12章 付録

• 略語リスト
• 出典と参考文献

E-Discovery Market Valuation - 2024-2031

During the COVID-19 pandemic, eDiscovery solutions experienced a surge in free plan subscribers, with users expected to switch to paid plans after their free period, thus boosting the adoption of eDiscovery solutions. Also, rise in the data usage and technologies like AI and automation leads to the companies to ensure adequate data protection and management which is driving the market size surpass USD 10.79 Billion valued in 2024 to reach a valuation of aroundUSD 22.48 Billion by 2031.

In addition to this, Organizations using cloud services have been finding sensitive data, a potential source of data theft. To address this issue, many companies have adopted cloud SaaS platforms with enhanced security, resulting in less discoverable data. Legal firms are also efficiently reviewing this data, boosting demand for eDiscovery, this enables the market to grow at aCAGR of 10.60% from 2024 to 2031.

E-Discovery Market: Definition/ Overview

Electronic discovery is the process of identifying, collecting, and producing electronically stored information (ESI) in response to a law suit or investigation request. ESI includes emails, documents, presentations, databases, voicemail, audio and video files, social media, and web sites. The processes and technologies involved in e-discovery are complex due to the volume of electronic data produced and stored. Electronic documents are more dynamic and often contain metadata, making it crucial to preserve the original content and metadata to prevent claims of spoliation or tampering with evidence in litigation.

EDRM is a comprehensive framework designed to assist organizations in the eDiscovery process, consisting of nine distinct stages. The strategy for organizations to manage risks and expenses related to eDiscovery, from its creation to its final disposal. It ensure the collection and preservation of Electronic Signatures (ESI) to prevent any inappropriate or accidental alteration or destruction during the eDiscovery process. eDiscovery solutions expedite litigation, compliance, and regulatory responses by locating relevant data across various digital environments and preserving it in exportable formats for review.

Also, eDiscovery solutions have evolved from local software to cloud-based and SaaS platforms, hosting vast data volumes. These platforms have grown and matured due to increasing data demands. The future of eDiscovery will be shaped by technological advancements in data analysis, artificial intelligence integration, cloud technology enhancements, predictive modeling, and the exponential growth in data.

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How will Preservation of Metadata from Electronic Documents Increase Adoption of E-Discovery?

Preservation metadata is a crucial component of digital preservation strategies, such as digital curation, eDiscovery, and digital collections management. It provides context information about a digital object's provenance, authenticity, and environment, ensuring its viability and continued access. As more information migrates from analog to digital form, preservation metadata is essential for documenting the authenticity of a digital object and maintaining usability across formats. It is an essential part of the data lifecycle, ensuring the long-term preservation of digital information. Preservation of metadata is essential for driving eDiscovery forward by ensuring the authenticity, efficiency, compliance, analytical capabilities, and transparency of the entire discovery process, which is enabling the growth of the market.

Rising demand for cybersecurity is playing major role in growth of the market. Cybersecurity is crucial for smooth business operations, but there has been a 600% increase in data breaches and cyberattacks from 2016 to 2021, according to Rajeev Chandrashekhar, Minister of State for Electronics and Information. In 2020-21, India had 11,58208 cyber security incidents. Data security is a growing concern, especially for vulnerable governments. With increasing digitalization following the COVID-19 pandemic, security experts warn that cyberattacks will become more prevalent. Between 2020 and 2021, 15 and 17 training programs were conducted, with 708 and 4,801 participants, respectively. Microsoft, led by Satya Nadella, reported that 92% of servers had been patched and mitigated for cyber threats.

Increasing usage of smartphone is another key driver of the market, with 3.2 billion people worldwide using smartphones, over 5 billion owning mobile devices, and 194 billion downloading mobile apps. This has led to an increase in internet users and a high demand for smart devices and cloud-based services. Cloud-based services offer reduced implementation time, secure data transfer, quick scalability, lower infrastructure, energy, and facility costs, and increase opportunities for the eDiscovery market.

Will High Investment Costs Due to the Installation and Maintenance of E-Discovery Restrain Its Application?

The cost of eDiscovery, particularly for medium to large lawsuits, is substantial and continues to rise. With average costs ranging from USD 2.5 to 3.5 million per case, organizations face immense financial pressure to optimize their eDiscovery processes while containing expenses. The COVID-19 pandemic has exacerbated these challenges by accelerating the use of communication platforms, leading to a surge in data volumes that require processing and review.

In the face of increasing data volumes and complexity, budget cuts present a significant challenge to effective eDiscovery in both public and private sectors. Despite the critical need for robust data management and legal discovery processes, reduced funding limits access to essential technologies and skilled personnel. This constraint hampers organizations' ability to efficiently handle large-scale data discovery tasks required for litigation or regulatory compliance.

The exponential growth in data volume, coupled with the emergence of new file types and data sources, further complicates eDiscovery efforts. Modern technological advancements continuously introduce diverse data formats, from structured databases to unstructured social media posts and chat app conversations. Managing this variety demands sophisticated eDiscovery tools capable of processing, analyzing, and extracting relevant information efficiently.

Category-Wise Acumens

Which Factors Contribute to the Dominance of Services Segment in E-Discovery Market?

Services segment is currently dominating eDiscovery market. Consulting services play a pivotal role in the eDiscovery market, offering expertise in analyzing current Governance, Risk, and Compliance (GRC) programs and developing strategic roadmaps for effective software solutions. These services are tailored to address specific user pain points, goals, and timelines, ensuring alignment with technology capabilities and HR resources.

Service providers emphasize consulting to help organizations implement new methodologies aimed at identifying and capitalizing on additional revenue streams. By defining deployable use cases, consulting services enable businesses to enhance operational efficiency and achieve better overall business performance.

Integration services are increasingly essential as companies encounter complexities in deploying eDiscovery solutions. Seamless integration with existing IT infrastructure is critical for ensuring the smooth operation of these applications, mitigating interoperability challenges often posed by diverse hardware offerings from multiple vendors.

The services segment, dominated by consulting and integration services, leverages teams of consultants equipped with deep domain knowledge and technical proficiency. This expertise is instrumental in guiding organizations through the successful implementation and integration of GRC and eDiscovery solutions, thereby driving overall market growth and enhancing operational effectiveness.

Which Factors Enhance the Use of E-Discovery in BFSI (Banking, Financial Services, and Insurance)?

The BFSI (Banking, Financial Services, and Insurance) sector dominates the eDiscovery market due to its extensive use of data for customer transactions, regulatory compliance, and risk management. Financial institutions generate and manage vast amounts of electronic data daily, ranging from customer records to financial transactions, all of which require meticulous management and scrutiny during litigation processes.

eDiscovery solutions are indispensable for the BFSI sector to comply with stringent legal and regulatory requirements. These include responding to subpoenas, conducting internal investigations, and ensuring data integrity during audits and litigation. The sector's emphasis on data security and confidentiality further drives the adoption of robust eDiscovery technologies.

eDiscovery providers tailor solutions to address the unique needs of the BFSI sector, offering secure, scalable platforms that ensure compliance with data privacy laws and industry standards. These solutions integrate advanced analytics and AI-driven capabilities to expedite document review processes and enhance decision-making accuracy, reinforcing the BFSI sector's dominance in the eDiscovery market.

Country/Region-wise Acumens

Will China's IT Growth and Policy Support Drive the Growth of the E-Discovery Market in Asia Pacific?

Asia Pacific dominating eDiscovery market by contributing largest share .China's robust IT infrastructure and government policies supporting technological integration fuel significant demand for eDiscovery solutions in the Asia Pacific region. The country's proactive stance in business continuity during events like the COVID-19 pandemic has further accelerated adoption across various sectors, including banking and financial services.

Also, in Japan, strong government support and technological innovations, such as AI-driven solutions like Bebot for real-time updates, bolster the eDiscovery market. This environment encourages organizations to enhance corporate governance and risk management strategies, driven by the need to combat increasing cyber threats and ensure regulatory compliance.

The Asia Pacific region sees a rise in cyberattacks and cybercrimes, compelling organizations to invest in robust eDiscovery solutions to mitigate risks and manage legal challenges effectively. This trend is particularly pronounced in countries like India, where the surge in online activities due to COVID-19 has accelerated the adoption of automation and connectivity intelligence technologies.

The Asia Pacific, including BFSI, is leading in adopting eDiscovery solutions to meet regulatory requirements set by authorities like the China Banking Insurance Regulatory Commission (CBIRC). Partnerships like the Bank of China and Wolters Kluwer demonstrate the region's commitment to enhancing operational efficiency and compliance.

Will an Increase in Governmental and Regulatory Mandates in North America Mature E-Discovery Market?

North America is experiencing rapid growth in the eDiscovery market, driven by escalating data threats and increasing governmental and regulatory mandates. Businesses across various sectors are investing significantly in electronic discovery solutions to safeguard sensitive information and ensure compliance with stringent data security regulations.

Key players in the North American eDiscovery market are ramping up investments in research and development, acquisitions, and partnerships. These initiatives are aimed at developing advanced eDiscovery solutions that enhance data protection capabilities, streamline compliance processes, and improve overall operational efficiency for organizations across sectors. For instance, In March 2023, Gimmal and CloudNine partnered to provide a comprehensive, streamlined solution for the complete EDRM model, including four small paragraphs with ChatGPT lines.

Also, in North America, adoption of eDiscovery solutions is particularly pronounced in the government and public sector. The sector faces persistent cyber threats aimed at accessing strategic information for financial gain. Incidents like the U.S. defense outsourcers breach by Russian hackers highlight the critical need for robust eDiscovery tools to protect sensitive government data from unauthorized access and breaches.

Competitive Landscape

The competitive landscape of the eDiscovery market is characterized by a diverse array of vendors offering comprehensive solutions tailored to meet the evolving needs of businesses across various industries. These vendors differentiate themselves through advanced technological capabilities, such as AI-driven analytics, cloud-based platforms for scalability, and robust data security measures. Market competitiveness is further shaped by strategic initiatives including partnerships, mergers, and acquisitions aimed at expanding service offerings and enhancing market presence. As organizations increasingly prioritize efficient data management, regulatory compliance, and litigation readiness, competition in the eDiscovery market continues to drive innovation and the development of tailored solutions to meet these critical needs. Some of the prominent players operating in the E-Discovery market include:

IBM Corporation

Microsoft Corporation

OpenText Corporation

Relativity

FTI Consulting, Inc.

Nuix

kCura LLC

AccessData Group LLC

Exterro Inc.

Zapproved LLC

Veritas Technologies LLC

Micro Focus International plc

Commvault Systems, Inc.

Epiq Systems, Inc.

Ricoh Company, Ltd.

Catalyst Repository Systems, Inc.

Lighthouse eDiscovery

Casepoint LLC

ZyLAB Technologies

Logikcull, Inc.

Latest Developments

In February 2022, CS DISCO has acquired Congruity 360, LLC's legal workflow products, Hold360 and Request360, along with regulatory and alert solutions. These products provide a digital solution for corporate legal hold requirements and demand compliance, collaborating with CS DISCO's cloud-based electronic discovery platform.

In August 2021, CloudNine has acquired ESI Analyst, a new standard for file types like chat, audio, social media, text, computer activity, and financial data. The acquisition confirms CloudNine's commitment to cutting costs and risk by investing in high-value product offerings for customers and the market. The acquisition and hiring of 50% more employees further demonstrate CloudNine's commitment to customer challenges throughout the EDRM lifecycle.

TABLE OF CONTENTS

1. Introduction

• Market Definition
• Market Segmentation
• Research Methodology

2. Executive Summary

• Key Findings
• Market Overview
• Market Highlights

3. Market Overview

• Market Size and Growth Potential
• Market Trends
• Market Drivers
• Market Restraints
• Market Opportunities
• Porter's Five Forces Analysis

4. E-Discovery Market, By Deployment Type

• On-premises
• Cloud-based
• Hybrid

5. E-Discovery Market, By Component

• Software
• Services

6. E-Discovery Market, By End-User

• Legal
• Banking, Financial Services & Insurance (BFSI)
• Healthcare
• Other industries

7. Regional Analysis

• North America
• United States
• Canada
• Mexico
• Europe
• United Kingdom
• Germany
• France
• Italy
• Asia-Pacific
• China
• Japan
• India
• Australia
• Latin America
• Brazil
• Argentina
• Chile
• Middle East and Africa
• South Africa
• Saudi Arabia
• UAE

8. Market Dynamics

• Market Drivers
• Market Restraints
• Market Opportunities
• Impact of COVID-19 on the Market

9. Competitive Landscape

• Key Players
• Market Share Analysis

10. Company Profiles

• Microsoft Corporation
• International Business Machines Corporation (IBM)
• CS DISCO Inc.
• KLDiscovery Limited
• Nuix
• Relativity
• Logikcull
• ZyLAB
• Deloitte
• Casepoint
• Exterro
• Knovos
• Nextpoint
• OpenText
• Everlaw
• Epiq
• Consilio
• IPRO
• Servient
• Zapproved
• Reveal

11. Market Outlook and Opportunities

• Emerging Technologies
• Future Market Trends
• Investment Opportunities

12. Appendix

• List of Abbreviations
• Sources and References