セルフレジ端末の世界市場規模：製品別、用途別、地域別、範囲および予測

セルフレジ端末の市場規模と予測

セルフレジ端末市場規模は、2023年に236億米ドルと評価され、2024年から2030年にかけてCAGR 6.3%で成長し、2030年には311億米ドルに達すると予測されます。小売店への消費者流入の増加と、それによるレジ待ち時間の増加が、セルフレジ端末市場の成長を大きく後押ししています。さらに、パーソナライズされたショッピングへの嗜好と高い人件費が、セルフレジ端末市場の成長に拍車をかけています。この調査レポートは、セルフレジ端末市場の全体的な評価を提供しています。主要セグメント、動向、市場促進要因、抑制要因、競合情勢、市場で重要な役割を果たしている要因などを包括的に分析しています。

セルフレジ端末の世界市場定義

セルフレジ端末は、セルフサービスレジや半自動顧客起動型端末（SACAT）とも呼ばれます。これらの端末機や機械は、顧客が購入した商品を処理するために使用されます。顧客は、金額を機械に挿入するか、カード情報を入力することで、自分で支払いを行うことができます。請求書は、購入した商品のバーコードをスキャンすることで作成できます。このように、顧客自身がレジ係の役割を果たします。このような機械はデビッド・ハンブルによって発明されました。現在、多くのスーパーマーケットでこのようなシステムが導入され、支払いをより簡単かつ迅速に行えるようになっています。

このようなシステムを使うことには多くの利点があります。主な利点は、支払いプロセスで時間を無駄にしないことです。顧客は支払いのために行列に並ぶ必要がないです。顧客は請求書の作成から支払いまで、すべて自分で行うことができます。また、複雑な手続きも必要ないです。理解しやすく、誰でもこのようなシステムを使って支払いを行うことができます。また、支払いを処理するスタッフやキャッシャーが不要になるため、マンパワーを削減することができます。このように、私たちは請求のプロセスをより簡単で時間のかからないものにすることができます。しかし、一番最初の、そして最も重要な制限は万引きです。

従来の会計方法よりもセルフレジの方が比較的簡単に誤魔化せるため、万引きをする人が多い傾向にあります。また、このシステムを利用するには顧客の努力が必要です。機械が正しく機能していないケースも多く報告されています。そのため、連続的なビープ音やロボット音が騒音公害にもつながる可能性があります。このようなシステムは故障しやすいです。そのため、信頼性は低いです。

セルフレジ端末の世界市場概要

熟練労働者の不足と人件費の増加は、店舗への顧客流入の増加と相まって、チェックアウト時の待ち時間の増加につながり、セルフレジ端末市場の成長に拍車をかけています。小売業者は運営コストを削減するためにシステムを変革しており、罰則付きショッピングの増加がセルフレジ端末市場の需要を押し上げています。さらに、世界中でデジタル化が進み、eコマース・チャネルが増加する中、バーチャル・ショップとの競合が、同市場のさまざまな店舗でセルフレジ端末の採用につながると予想されます。これらの要因がセルフレジ端末市場の成長に寄与しています。

さらに、さまざまなモールや店舗でセルフサービスの導入が進んでいることも、セルフレジ端末市場の成長を後押ししています。市場における買い物客同士の競合が激化しているため、消費者を引き付けるために高度なサービスを提供するようになり、それがセルフレジ端末の採用を引き起こし、セルフレジ端末市場の成長を後押ししています。

その一方で、多種多様な商品があるため床面積が狭くなり、会計時に買い物客が外に出るのに混雑が生じることが、セルフレジ端末市場の成長を抑制する要因になると予想されます。とはいえ、近距離無線通信（NFC）技術や無線自動識別装置（RFID）とモバイル技術機能の統合などの進歩により、セルフレジ端末市場は今後数年間で有利な成長を遂げると予想されます。

目次

第1章 セルフレジ端末の世界市場：イントロダクション

• 市場概要
• 調査範囲
• 前提条件

第2章 エグゼクティブサマリー

第3章 VERIFIED MARKET RESEARCHの調査手法

• データマイニング
• バリデーション
• 一次資料
• データソース一覧

第4章 セルフレジ端末の世界市場展望

• 概要
• 市場力学
  • 促進要因
  • 抑制要因
  • 機会
• ポーターのファイブフォースモデル
• バリューチェーン分析

第5章 セルフレジ端末の世界市場：製品別

• 概要
• ハイブリッド型セルフレジ端末
• 現金およびキャッシュレスセルフレジ端末

第6章 セルフレジ端末の世界市場：用途別

• 概要
• 小売
• 金融サービス
• エンターテイメント
• 旅行
• ヘルスケア
• その他

第7章 セルフレジ端末の世界市場：地域別

• 概要
• 北米
  • 米国
  • カナダ
  • メキシコ
• 欧州
  • ドイツ
  • 英国
  • フランス
  • その他欧州
• アジア太平洋
  • 中国
  • 日本
  • インド
  • その他アジア太平洋地域
• 世界のその他の地域
  • ラテンアメリカ
  • 中東・アフリカ

第8章 セルフレジ端末の世界市場：競合情勢

• 概要
• 各社の市場ランキング
• 主な発展戦略

第9章 企業プロファイル

• Diebold Nixdorf
• Fujitsu
• ITAB Shop Concept
• NCR
• NEC
• Pan-Oston
• TOSHIBA TEC
• ECR Software
• IER
• PCMS Group

第10章 付録

• 関連調査

Self-Checkout Terminals Market Size And Forecast

Self-Checkout Terminals Market size was valued at USD 23.6 Billion in 2023 and is projected to reach USD 31.1 Billion by 2030 , growing at a CAGR of 6.3% from 2024 to 2030. An increase in the influx of consumers in the retail shops and thereby increase in the waiting time during the checkout process is majorly driving the growth of the Self-Checkout Terminals Market. Additionally, the preference for personalized shopping and high labor cost is fueling the growth of the Self-Checkout Terminals Market. The Global Self-Checkout Terminals Market report provides a holistic evaluation of the market. The report offers a comprehensive analysis of key segments, trends, drivers, restraints, competitive landscape, and factors that are playing a substantial role in the market.

Global Self-Checkout Terminals Market Definition

Self-Checkout Terminals are also called Self Service Checkout and Semi-attended Customer-activated Terminals (SACAT). These terminals or machines are used by the customers to process their own purchased items without any staff assistance. Customers can make the payment by themselves by inserting the amount into a machine or by entering card details for payment. The invoice can be generated by scanning the barcodes of the purchased items. In this manner, the customers themselves perform the role of cashier. Such machines were invented by David Humble. Many of the supermarkets are nowadays using such systems to make payment easier and faster.

There are many advantages to using such systems. The main advantage is that the time is not wasted in the payment process. The customers don't need to stand in the queue for payment. They can prepare the invoice and make payment all by themselves. Also, it is not a very complex process to follow. It is easy to understand and anyone can make the payment using such a system. Also, the manpower can be reduced as no staff/cashier is now required to process payment. In this way, we can make the process of billing easier and less time-consuming. But the very first and most important limitation is shoplifting.

Many people tend to shoplift because it is relatively easy to fool self-checkout systems than the traditional way of billing. Also, customer efforts are required to use this system. Many cases have been reported in which machines were not functioning properly. So continuous beeping or robotic sound may lead to noise pollution also. Such systems are more prone to failure. So they are less reliable.

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Global Self-Checkout Terminals Market Overview

Shortage of skilled laborers and increasing labor costs coupled with the increasing influx of customers in the shops and thereby increase in the waiting time during checkout is fueling the growth of the Self-Checkout Terminals Market. Retailers are transforming their system to reduce operational costs and growing penalized shopping is boosting demand for Self-Checkout Terminals Market. Additionally, with growing digitalization across the globe and an increase in the e-commerce channels, competition from virtual shops is anticipated to the adoption of Self-Checkout Terminals by various shops in the market. These factors are contributing to the growth of the Self-Checkout Terminals Market.

Furthermore, the growing adoption of self-services across various malls and shops is boosting the growth of the Self-Checkout Terminals Market. The growing competition among shoppers in the market has led to providing advanced services to attract consumers which caused the adoption of self-checkout terminals and thus fueled the growth of the Self-Checkout Terminals Market.

On the other hand, the availability of a variety of products reduces the floor space and creates congestion for shoppers to move out during checkout is anticipated to restrict the growth of the Self-Checkout Terminals Market. to overcome this restraint, retailers are adopting wall or countertop self-checkout systems. Nevertheless, advancements such as Near Field Communication (NFC) technologies and the integration of Radio Frequency Identification Devices (RFID) with mobile technology capabilities are expected to provide lucrative growth for Self-Checkout Terminals Market in the years to come.

Global Self-Checkout Terminals Market: Segmentation Analysis

The Global Self-Checkout Terminals Market is Segmented on the basis of Product, Application, and Geography.

Self-Checkout Terminals Market, By Product

• Hybrid Self-Checkout Terminals
• Cash and Cashless Self-Checkout Terminals

Based on Product, the market is segmented into Hybrid Self-Checkout Terminals and Cash and Cashless Self-Checkout Terminals. The hybrid Self-Checkout Terminals segment is expected to grow with the highest CAGR during the forecasted period due to a reduction in labor cost and multiple operations in a single unit. Also, dual-mode systems of the terminals are fueling the growth of the segment. The cash and Cashless Self-Checkout Terminals segment is accounted for holding the largest share in the market due to the increasing popularity of electronic payments and the rising trend of mobile transactions.

Self-Checkout Terminals Market, By Application

• Retail
• Financial Services
• Entertainment
• Travel
• Healthcare
• Other

Based on Application, the market is segmented into, Retail, Financial Services, Entertainment, Travel, Healthcare, and Others. The retail segment is expected to hold the largest share in the Self-Checkout Terminals Market. The major factor that is contributing to the growth of the retail segment is the growth in the retail industry, as there is a steady increase in retail outlets across the globe.

Self-Checkout Terminals Market, By Geography

• North America
• Europe
• Asia Pacific
• Rest of the world
• On the basis of regional analysis, the Global Self-Checkout Terminals Market is classified into North America, Europe, Asia Pacific, and the Rest of the world. North America is accounted for holding the largest share in the market due to the growing trend of cashless payment and the adoption of various technologies such as artificial intelligence in self-service checkout systems.

Key Players

• The "Global Self-Checkout Terminals Market" study report will provide valuable insight with an emphasis on the global market. The major players in the market are
• Diebold Nixdorf, Fujitsu, ITAB Shop Concept, NCR, NEC, Pan-Oston, TOSHIBA TEC, ECR Software, IER, PCMS Group, Slabb.
• The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.

Key Developments

• Partnerships, Collaborations, and Agreements
• In June 2019, a leading grocery store Albertsons Companies Inc. has announced a collaboration with Toshiba Global Commerce Solutions which provides a wide range of POS products and services. The aim of this collaboration is to implement self-checkout systems in order to speed up checkout times. In addition, it will improve the operational throughput and reduce shopper interventions.
• In February 2021, Zippin, which a leading company in checkout-free technologies has partnered with Fujitsu which is a leading provider of innovative IT services and products. The aim of this collaboration is to implement a checkout-free store within a hotel at Yokohama Techno Tower Hotel. It will be the world's first checkout-free store within a hotel.
• Mergers and Acquisitions
• In November 2018, StopLift Inc which is a leading provider of checkout vision systems has been acquired by NCR Corporation. The aim of this acquisition is to integrate ShopLift's artificial intelligence (AI) capabilities in order to reduce self-checkout theft and in-store shrink.
• Product Launches and Product Expansions
• In March 2021, Hudson which is North America's largest travel retailer has unveiled its first-ever Hudson Nonstop store at Dallas Love Field Airport (DAL). This store is equipped with Amazon's Just Walk Out technology. With this technology, passengers will be able to print bag tags and boarding passes and put their luggage into the baggage system by simply using the user interface.
• In August 2019, A next-gen self-checkout terminal was installed by X5 Retail Group at Pyaterochka stores. X5 Retail Group is Russia's leading food retailer. In Comparison with other similar self-service systems, the X5's machine costs less to mass-produce and it offers superior functionality.

TABLE OF CONTENTS

1 INTRODUCTION OF GLOBAL SELF-CHECKOUT TERMINALS MARKET

• 1.1 Overview of the Market
• 1.2 Scope of Report
• 1.3 Assumptions

2 EXECUTIVE SUMMARY

3 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

• 3.1 Data Mining
• 3.2 Validation
• 3.3 Primary Interviews
• 3.4 List of Data Sources

4 GLOBAL SELF-CHECKOUT TERMINALS MARKET OUTLOOK

• 4.1 Overview
• 4.2 Market Dynamics
  • 4.2.1 Drivers
  • 4.2.2 Restraints
  • 4.2.3 Opportunities
• 4.3 Porters Five Force Model
• 4.4 Value Chain Analysis

5 GLOBAL SELF-CHECKOUT TERMINALS MARKET, BY PRODUCT

• 5.1 Overview
• 5.2 Hybrid Self-Checkout Terminals
• 5.3 Cash and Cashless Self-Checkout Terminals

6 GLOBAL SELF-CHECKOUT TERMINALS MARKET, BY APPLICATION

• 6.1 Overview
• 6.2 Retail
• 6.3 Financial Services
• 6.4 Entertainment
• 6.5 Travel
• 6.6 Healthcare
• 6.7 Other

7 GLOBAL SELF-CHECKOUT TERMINALS MARKET, BY GEOGRAPHY

• 7.1 Overview
• 7.2 North America
  • 7.2.1 U.S.
  • 7.2.2 Canada
  • 7.2.3 Mexico
• 7.3 Europe
  • 7.3.1 Germany
  • 7.3.2 U.K.
  • 7.3.3 France
  • 7.3.4 Rest of Europe
• 7.4 Asia Pacific
  • 7.4.1 China
  • 7.4.2 Japan
  • 7.4.3 India
  • 7.4.4 Rest of Asia Pacific
• 7.5 Rest of the World
  • 7.5.1 Latin America
  • 7.5.2 Middle East & Africa

8 GLOBAL SELF-CHECKOUT TERMINALS MARKET COMPETITIVE LANDSCAPE

• 8.1 Overview
• 8.2 Company Market Ranking
• 8.3 Key Development Strategies

9 COMPANY PROFILES

• 9.1 Diebold Nixdorf
  • 9.1.1 Overview
  • 9.1.2 Financial Performance
  • 9.1.3 Product Outlook
  • 9.1.4 Key Developments
• 9.2 Fujitsu
  • 9.2.1 Overview
  • 9.2.2 Financial Performance
  • 9.2.3 Product Outlook
  • 9.2.4 Key Developments
• 9.3 ITAB Shop Concept
  • 9.3.1 Overview
  • 9.3.2 Financial Performance
  • 9.3.3 Product Outlook
  • 9.3.4 Key Developments
• 9.4 NCR
  • 9.4.1 Overview
  • 9.4.2 Financial Performance
  • 9.4.3 Product Outlook
  • 9.4.4 Key Developments
• 9.5 NEC
  • 9.5.1 Overview
  • 9.5.2 Financial Performance
  • 9.5.3 Product Outlook
  • 9.5.4 Key Developments
• 9.6 Pan-Oston
  • 9.6.1 Overview
  • 9.6.2 Financial Performance
  • 9.6.3 Product Outlook
  • 9.6.4 Key Developments
• 9.7 TOSHIBA TEC
  • 9.7.1 Overview
  • 9.7.2 Financial Performance
  • 9.7.3 Product Outlook
  • 9.7.4 Key Developments
• 9.8 ECR Software
  • 9.8.1 Overview
  • 9.8.2 Financial Performance
  • 9.8.3 Product Outlook
  • 9.8.4 Key Developments
• 9.9 IER
  • 9.9.1 Overview
  • 9.9.2 Financial Performance
  • 9.9.3 Product Outlook
  • 9.9.4 Key Developments
• 9.10 PCMS Group
  • 9.10.1 Overview
  • 9.10.2 Financial Performance
  • 9.10.3 Product Outlook
  • 9.10.4 Key Developments

10 Appendix

• 10.1 Related Research