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ケースマネジメントの世界市場規模：コンポーネント別、提供モード別、エンドユーザー別、用途別、業界別、地域別、範囲および予測

Global Case Management Market Size By Component, By Delivery Mode, By End User, By Application, By Vertical, By Geographic Scope And Forecast

出版日
ページ情報
英文 202 Pages
納期
2～3営業日
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=146.99円
ケースマネジメントの世界市場規模：コンポーネント別、提供モード別、エンドユーザー別、用途別、業界別、地域別、範囲および予測
出版日: 2024年10月27日
発行: Verified Market Research
ページ情報: 英文 202 Pages
納期: 2～3営業日
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概要

ケースマネジメントの市場規模と予測

ケースマネジメント市場規模は、2024年には75億3,167万米ドルと評価され、2031年には163億8,115万米ドルに達すると予測され、予測期間2024年～2031年のCAGRは10.2%で成長すると予測されています。ヘルスケア分野は、その分野別の成長と、患者の苦情、問い合わせ、または問題をタイムリーに合理化するためのケースマネジメント原則の採用により、ケースマネジメントの需要を顕著に牽引しており、市場全体を自発的に牽引しています。世界の症例管理市場の調査レポートは、予後期間を通じて収益面での市場開拓の見通しを提供します。世界の症例管理市場レポートは、市場の全体的な評価を提供します。このレポートは、様々なセグメントと、市場で重要な役割を果たしている動向と要因の分析で構成されています。

ケースマネジメントの世界市場定義

ケースマネジメント（アドバンストケースマネジメント、ダイナミックケースマネジメント、アダプティブケースマネジメントとも呼ばれる）とは、ケースに関連するすべての関連データ、機会、作業を管理することであり、ケースそのものを中核とし、ワークフロー、パートナーシップ、分析、手順、活動/コンテンツ履歴、その他の情報に関連するケースの側面をその周囲に組織化します。ケースマネジメントは、多くの場合個人に関連するケースを管理し、最適化しなければならない様々な領域を指します。ケース・マネジメントは、常にチームによる取り組みです。

プロセスのデジタル化と最適化、さまざまなソースから、ケース処理の複数のフェーズにわたって取得される情報、さまざまな可能性のあるインスタンスにわたって実行されるアクション、そしてナレッジワーカーの重要な役割に焦点を当てた開発アプローチです。ケース・マネジメントの正確な意味は、例えば情報管理、ヘルスケア、法律業務、保険など、ケースが主役となる分野によって異なります。企業は、顧客のエスカレーション、プロセス除外、詐欺、誤入金、判読可能な健康保険請求の拒否など、ケースとして分類される、計画されていない、その場限りの、動的な出来事の増加に絶えず直面しています。

これらは構造化されていないケースであり、ビジネスプロセス管理（BPM）は一般的に、これらのケースに対処することができず、制約を受ける。長期的に見れば、組織内にこのようなインシデントが存在することは、生産性に影響を与え、収益性を制限し、長期的には法的責任を引き起こす可能性があります。その結果、世界中の組織がケースマネジメントソリューションを導入し、半構造化された動的なプロセスを設計することで、ケースに関連する情報、コミュニケーション、ドキュメントを処理し、規制基準を遵守しながら、リアルタイムの機会や予期せぬ状況に協力して対応しています。

世界の症例管理市場の概要

近年、技術革新の高まり、医療施設の全体的な拡張に伴う公共および民間投資の増加により、医療分野が拡大しています。このような動向とともに、患者の高齢化、慢性疾患の増加、薬剤耐性菌の増加により、世界のヘルスケアシステムに大きな負担がかかっています。ヘルスケアでは、予約から検査、治療、保険請求、これらの段階に関連する問題まで、スケジュール管理、事務処理、請求、その他の計画的・非計画的な活動など、さまざまなことが必要になります。

ヘルスケアプロバイダーは、これらのプロセスを簡素化し、より効率的にするためにテクノロジーを活用しています。例えば、患者情報の登録と管理、処方箋の取り扱い、診断の追跡、臨床現場での患者との関連付けのための患者ライフサイクル全体のプロセスの観察などです。すでに、自動症例管理ツールの需要は、この分野でのAIと自動化の採用によってさらに高まると予想されています。ケースマネジメントは従来、顧客志向の問題解決を中心に展開されてきました。銀行業界におけるケースマネジメントの導入は、よりスムーズで迅速なものとなっています。インシデント管理、調査管理、不正検知、マネーロンダリング防止などのケースマネジメント機能は、銀行業界にワークフローの改善をもたらすと同時に、不正行為やその他の損失を最小限に抑えています。ケースマネジメント技術は現在、より複雑な意思決定手続きにおいて銀行によって使用されています。

ケースマネジメント市場の成長は、旅行、政府、教育、メディア・娯楽、エネルギー、公益事業など、さまざまな分野の組織におけるケースマネジメントソリューションに関する認知度の低さによって大きく制限されています。コンセプトは新しいものではないが、ケースマネジメントの自動化とデジタル化は近年拡大しており、ニッチ市場となっています。さまざまな組織が、製品の自動化のためのデジタル・ソリューションの採用を遅らせています。このことが、市場の先進的な導入を妨げています。北米と欧州は症例管理ツールが広く使用されている強力な地域であるが、アジア太平洋地域の産業もより速い速度で成長しており、市場成長のためのより大きな機会を提供しています。インド、中国、タイ、韓国などのアジア太平洋地域の経済は、IT、製造、BFSI、教育、電気通信、小売などの分野で、より速い速度で成長しています。

市場の魅力

市場の魅力のイメージを提供することで、世界のケースマネジメント市場をリードしている地域についての情報を得ることができます。我々は、指定された地域における業界の成長を促進するための主要な影響要因をカバーしています。

ポーターの5つの力

ポーターのファイブフォース（5つの力）は、競合他社の行動や各業界における戦略的ポジショニングを理解するためのフレームワークです。ポーターのファイブフォースモデルは、世界の競合情勢を評価し、特定分野の魅力を測定し、投資の可能性を評価するために使用することができます。

目次

第1章 世界のケースマネジメント市場：イントロダクション

  • 市場概要
  • 調査範囲
  • 前提条件

第2章 エグゼクティブサマリー

第3章 VERIFIED MARKET RESEARCHの調査手法

  • データマイニング
  • 検証
  • プライマリーインタビュー
  • データソース一覧

第4章 ケースマネジメントの世界市場展望

  • 概要
  • 市場力学
    • 促進要因
    • 抑制要因
    • 機会
  • ポーターのファイブフォースモデル
  • バリューチェーン分析

第5章 ケースマネジメントの世界市場：コンポーネント別

  • 概要
  • ソフトウェア
  • サービス

第6章 ケースマネジメントの世界市場：提供形態別

  • 概要
  • クラウドベース
  • オンプレミス

第7章 ケースマネジメントの世界市場：エンドユーザー別

  • 概要
  • 大企業
  • 中小企業

第8章 ケースマネジメントの世界市場：業界別

  • 概要
  • ヘルスケア
  • 政府機関
  • 銀行、金融サービス、保険
  • ITおよび電気通信
  • 非営利団体

第9章 ケースマネジメントの世界市場：用途別

  • 概要
  • サービスリクエスト
  • インシデント管理
  • 調査管理
  • 不正検知とアンチマネーロンダリング
  • 法的ワークフロー管理

第10章 ケースマネジメントの世界市場：地域別

  • 概要
  • 北米
    • 米国
    • カナダ
    • メキシコ
  • 欧州
    • ドイツ
    • 英国
    • フランス
    • その他欧州
  • アジア太平洋
    • 中国
    • 日本
    • インド
    • その他アジア太平洋地域
  • ラテンアメリカ
    • ブラジル
    • アルゼンチン
    • その他ラテンアメリカ
  • 中東・アフリカ
    • サウジアラビア
    • アラブ首長国連邦
    • 南アフリカ
    • その他中東とアフリカ

第11章 世界のケースマネジメント市場：競合情勢

  • 概要
  • 各社の市場ランキング
  • 主な開発戦略
  • 企業の業界フットプリント
  • 地域別フットプリント
  • エースマーティックス

第12章 企業プロファイル

  • Appian
  • Ains
  • Dell Technologies
  • SS&C Technologies, INC
  • IBM
  • Kofax
  • Harris Corporation
  • Tyler Technologies
  • Newgen Software
  • Pegasystems
  • Pulpstream

第13章 付録

  • 関連レポート
目次
Product Code: 8925

Case Management Market Size And Forecast

Case Management Market size was valued at USD 7531.67 Million in 2024 and is projected to reach USD 16381.15 Million by 2031, growing at a CAGR of 10.2 % during the forecast period 2024-2031. The healthcare sector has been prominently driving the demand for the case management driving its overall market spontaneously on account of its sectorial growth and adoption of case management principles to streamline the patient complaints, queries, or issues in a timely manner. The Global Case Management Market study provides an outlook on the development of the market in terms of revenue throughout the prognosis period. The Global Case Management Market report provides a holistic evaluation of the market. The report comprises various segments as well as an analysis of the trends and factors that are playing a substantial role in the market.

Global Case Management Market Definition

Case management (also known as advanced, dynamic, or adaptive case management) is the management of all relevant data, occasions, and work related to a case, with the case itself at the core and workflows, partnership, analytics, procedures, activity/content history, and other information-related case aspects organised around it. Case management refers to a variety of domains in which cases, which are often associated with an individual, must be managed and optimised. Case management is always a team effort.

It is a developing approach that focuses on the digitalization and optimization of processes, information that is taken from different sources and across multiple phases of case handling, actions taken across various probable instances, and a vital role for knowledge workers. The precise meaning of case management varies depending on the context, for instance, information management, healthcare, legal work, insurance, or any other subject wherein cases occupy centre stage. Businesses are continually confronted with an increasing number of unplanned and ad hoc, dynamic events that are classified as cases, such as customer escalations, process exclusions, frauds, erroneously credited payments, and refusal of legible health claims.

These are unstructured cases, and business process management (BPM) are generally incompetent and constrained in dealing with them. In the long run, the presence of these incidents in the organisation has the potential to impact productivity, limit profitability, and cause liability in longer run. As a result, organizations worldwide are implementing case management solutions to collaborate and respond to real-time opportunities as well as unexpected situations, all while abiding to regulatory standards by handling case-related information, communications, and documents, through the design of semi-structured and dynamic processes.

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Global Case Management Market Overview

In recent years, the rising technological innovations, increased public and private investment with an overall expansion of the medical facilities have expanded the medical sector. Along with these trends, rising ageing patient populations, increasing prevalence of the chronic diseases and drug resistant bacteria have put a greater strain on the healthcare systems globally. A case in the healthcare setting may involve a number of things, scheduling, paperwork, billing, and other planned and unplanned activities, from the appointment, to the check-up to treatment to insurance claims, to the any pertaining issues relating to these stages.

Healthcare providers are utilizing technology to simplify these processes and make them more efficient. They utilize the technology to improve a wide range functions such as registering and maintaining patient information, handling prescriptions, tracing diagnoses, and observing the overall patient lifecycle process of correlating with patients in clinical settings. Already, the demand for the automated case management tools is expected to be further driven by the adoption of the AI and automation in the sector. As case management has traditionally revolved around resolving customer-oriented issues. Its adoption the banking industry has been smoother and faster. The case management functions such as Incident Management, Investigation Management, Fraud Detection and Anti-Money Laundering has provided the banking industry to improve their workflow while minimising frauds and other losses. Case management technologies are now used by banks in more complicated decision-making procedures.

The growth of the case management market is largely limited by the limited awareness regarding the case management solutions among the organizations from a variety of sectors such as travel, government, education, media and entertainment, energy, and utilities, among others. The concept though is not new, the automations and digitalization of the case management has grown in recent years, making it a niche market. A wide range of organizations are is slowing progressing in adopting digital solutions for automating their products. It has hindered the progressive adoption of the market. Though the North America and Europe are a strong regions where the case management tools are largely used, the industries in the Asia Pacific region are also growing at a faster rate, providing a greater opportunity for the growth of the market. Economies of the Asia Pacific, such as India, China, Thailand, and Korea are growing at a speedier rate, with sectors such as IT, Manufacturing, BFSI, Education, Telecom, and Retail.

Market Attractiveness

The image of market attractiveness provided would further help to get information about the region that is majorly leading in the global Case Management Market. We cover the major impacting factors that are responsible for driving the industry growth in the given region.

Porter's Five Forces

The image provided would further help to get information about Porter's five forces framework providing a blueprint for understanding the behavior of competitors and a player's strategic positioning in the respective industry. The porter's five forces model can be used to assess the competitive landscape in global Case Management Market, gauge the attractiveness of a certain sector, and assess investment possibilities.

Global Case Management Market Segmentation Analysis

The Global Case Management Market is bifurcated on the basis of By Component, Delivery Mode, End-User Vertical, Application, and Geography.

Case Management Market, By Component

  • Airport Equipment
  • Remote Tower Modules
  • Network Solutions

Based on Component, the market is segmented into Airport Equipment, Remote Tower Modules, and Network Solutions. Software accounted for the largest market share in 2021. Case management is a software-based approach to helping people accomplish daily work and automating work from end to end. Case management is a major component of building business applications. On an enterprise level, it manages complex human and machine work from start to finish, deliver and drive outcomes that businesses and their customers demand.

Case Management Market, By Delivery Mode

  • Cloud-Based
  • On-Premise

Based on Delivery Mode, the market is segmented Cloud-Based, and On-Premise. Cloud-Based accounted for the largest market share in 2021. By managing different cases on cloud-based software, law firm's lawyers and paralegals can access key case information faster and with more flexibility. Cloud-based case management gives businesses fast and flexible access to the latest versions of key case files. This certainly saves time spent on searching for files, further reducing the risk of losing a file, owing to the cloud's built-in backup system.

Case Management Market, By End-User

  • Large Enterprise
  • SMEs

Based on End-User, the market is segmented Large Enterprise, and SMEs. Large Enterprise accounted for the largest market share in 2021. Large enterprises usually control and manage complex systems and software, collecting a vast amount of data, leading to increased focus on managing large volumes of enterprise data is a leading factor that has boosted the adoption of case Management Software in large enterprises.

Case Management Market, By Vertical

  • Healthcare
  • Government
  • Banking, Financial Services and Insurance
  • IT and Telecom
  • Non-Profit Organizations
  • Others

Based on vertical, the market is segmented into Healthcare, Government, Banking, Financial Services and Insurance, IT and Telecom, Non-Profit Organizations, and Others. Healthcare accounted for the largest market share in 2021. Demand for healthcare medical case management services is expected to grow significantly across the globe by the end of this decade. However, currently, the demand is only expected to be observed in the developed economies. The lack of awareness in the underdeveloped economies is majorly hindering the growth of the case management solution and services industry. The proliferation of technology is majorly changing the healthcare industry landscape.

Case Management Market, By Application

  • Service Request
  • Incident Management
  • Investigation Management
  • Fraud Detection and Anti-Money Laundering
  • Legal Workflow Management

Based on Application, the market is segmented Service Request, Incident Management, Investigation Management, Fraud Detection and Anti-Money Laundering, and Legal Workflow Management. Service Request accounted for the largest market share in 2021. Service requests usually require a balance of control and facilitation to ensure both consistency and efficiency. Service requests usually involve multiple roles, and when cases are handed off, continuity must be insured. They don't often involve a lot of information or require a lot of steps to reach fulfillment. Some steps can be automated, for instance, with pre-approval when the request complies with a pre-established condition. The main purpose of service request management is to support the agreed quality of service by handling all pre-defined, user-initiated service requests in an effective and user-friendly manner.

Case Management Market, By Geography

  • North America
  • Europe
  • Asia Pacific
  • Latin America
  • Middle East and Africa
  • On the basis of Geography, the Global Case Management Market is classified into North America, Europe, Asia Pacific, and the Rest of the world. North America accounted for the largest market share in 2021 followed by Europe. The U.S. is a significant market for medical case management services and this can be attributed to the massive healthcare infrastructure in the nation. The demand for medical case management services in the U.S. is more due to the rising need for healthcare management, the prevalence of diseases, the complex nature of the healthcare system, and high spending potential of the patients. In North America region, the U.S. market is dominant in terms of size as well as revenue. The demand for personal medical case management services is expected to see a rise in the nation.

Key Players

  • The "Global Case Management Market" study report will provide valuable insight with an emphasis on the global market including some of the major players
  • Appian, Ains, Dell Technologies, SS&C Technologies, INC., IBM, Kofax, Tyler Technologies, Newgen Software, Pegasystems, and Pulpstream.

Our market analysis also entails a section solely among others. Our market analysis also entails a section solely dedicated to such major players wherein our analysts provide insight to the financial statements of all the major players, along with its product benchmarking and SWOT analysis. The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.

  • Key Development
  • In February 2022, IBM, announced it has acquired Sentaca, a leading Telco consulting services and solutions provider. The acquisition will accelerate IBM's hybrid cloud consulting business, adding critical skills to help communications service providers (CSPs) and media giants modernize on multiple cloud platforms, innovate, and transform their businesses.
  • In January 2022, Appian APPN, announced the availability of Appian Process Mining. Appian Process Mining has been termed as the easiest way to identify and address workflow bottlenecks. Through this process, mining organizations will be able to identify process inefficiencies as well as design and automate those flawed workflows in a unified platform. With the addition of native process mining to its list of offerings, Appian will deliver the most complete low-code platform in the world.
  • In January 2022, * Kofax, announced the latest release of Kofax TotalAgility, Kofax's intelligent automation platform. Kofax delivers the only platform with content intensive document capture, business process and dynamic case management, RPA task automation, the generation of personalized communications with or without embedded e-signature capabilities and analytics for monitoring and reporting workflow performance delivered on premise or via the Kofax Cloud or an organization's cloud of choice. The new release makes it easier for professional and citizen developers to quickly develop, deploy and manage automated workflows, helping organizations deliver a superior customer experience and optimize internal processes.
  • In November 2021, Gemspring Capital, a middle-market private equity firm, is pleased to announce that an affiliate has acquired a majority interest in AINS Inc. ("AINS"), a provider of case management software and IT services, primarily for government customers. With this partnership AINS, is looking forward to continuing to grow its product portfolio and customer base through expansion of its go-to-market, implementation, and support organizations.
  • Ace Matrix Analysis
  • The Ace Matrix provided in the report would help to understand how the major key players involved in this industry are performing as we provide a ranking for these companies based on various factors such as service features & innovations, scalability, innovation of services, industry coverage, industry reach, and growth roadmap. Based on these factors, we rank the companies into four categories as
  • Active, Cutting Edge, Emerging, and Innovators.

TABLE OF CONTENTS

1 INTRODUCTION OF GLOBAL CASE MANAGEMENT MARKET

  • 1.1 Overview of the Market
  • 1.2 Scope of Report
  • 1.3 Assumptions

2 EXECUTIVE SUMMARY

3 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

  • 3.1 Data Mining
  • 3.2 Validation
  • 3.3 Primary Interviews
  • 3.4 List of Data Sources

4 GLOBAL CASE MANAGEMENT MARKET OUTLOOK

  • 4.1 Overview
  • 4.2 Market Dynamics
    • 4.2.1 Drivers
    • 4.2.2 Restraints
    • 4.2.3 Opportunities
  • 4.3 Porters Five Force Model
  • 4.4 Value Chain Analysis

5 GLOBAL CASE MANAGEMENT MARKET, BY COMPONENT

  • 5.1 Overview
  • 5.2 Software
  • 5.3 Services

6 GLOBAL CASE MANAGEMENT MARKET, BY DELIVERY MODE

  • 6.1 Overview
  • 6.2 Cloud-Based
  • 6.3 On-Premise

7 GLOBAL CASE MANAGEMENT MARKET, BY END-USER

  • 7.1 Overview
  • 7.2 Large Enterprise
  • 7.3 SMEs

8 GLOBAL CASE MANAGEMENT MARKET, BY VERTICAL

  • 8.1 Overview
  • 8.2 Healthcare
  • 8.3 Government
  • 8.4 Banking, Financial Services and Insurance
  • 8.5 IT and Telecom
  • 8.6 Non-Profit Organizations

9 GLOBAL CASE MANAGEMENT MARKET, BY APPLICATION

  • 9.1 Overview
  • 9.2 Service Request
  • 9.3 Incident Management
  • 9.4 Investigation Management
  • 9.5 Fraud Detection and Anti-Money Laundering
  • 9.6 Legal Workflow Management

10 GLOBAL CASE MANAGEMENT MARKET, BY GEOGRAPHY

  • 10.1 Overview
  • 10.2 North America
    • 10.2.1 U.S.
    • 10.2.2 Canada
    • 10.2.3 Mexico
  • 10.3 Europe
    • 10.3.1 Germany
    • 10.3.2 U.K.
    • 10.3.3 France
    • 10.3.4 Rest of Europe
  • 10.4 Asia Pacific
    • 10.4.1 China
    • 10.4.2 Japan
    • 10.4.3 India
    • 10.4.4 Rest of Asia Pacific
  • 10.5 Latin America
    • 10.5.1 Brazil
    • 10.5.2 Argentina
    • 10.5.3 Rest of Latin America
  • 10.6 Middle East and Africa
    • 10.6.1 Saudi Arabia
    • 10.6.2 UAE
    • 10.6.3 South Africa
    • 10.6.4 Rest of Middle East and Africa

11 GLOBAL CASE MANAGEMENT MARKET COMPETITIVE LANDSCAPE

  • 11.1 Overview
  • 11.2 Company Market Ranking
  • 11.3 Key Development Strategies
  • 11.4 Company Industry Footprint
  • 11.5 Company Regional Footprint
  • 11.6 Ace Martix

12 COMPANY PROFILES

  • 12.1 Appian
    • 12.1.1 Overview
    • 12.1.2 Company Insights
    • 12.1.3 Business Breakdown
    • 12.1.4 Product Outlook
    • 12.1.5 Key Developments
    • 12.1.6 Winning Imperatives
    • 12.1.7 Current Focuse and Strategies
    • 12.1.8 Threat From Competition
    • 12.1.9 Swot Analysis
  • 12.2 Ains
    • 12.2.1 Overview
    • 12.2.2 Company Insights
    • 12.2.3 Business Breakdown
    • 12.2.4 Product Outlook
    • 12.2.5 Key Developments
    • 12.2.6 Winning Imperatives
    • 12.2.7 Current Focuse and Strategies
    • 12.2.8 Threat From Competition
    • 12.2.9 Swot Analysis
  • 12.3 Dell Technologies
    • 12.3.1 Overview
    • 12.3.2 Company Insights
    • 12.3.3 Business Breakdown
    • 12.3.4 Product Outlook
    • 12.3.5 Key Developments
    • 12.3.6 Winning Imperatives
    • 12.3.7 Current Focuse and Strategies
    • 12.3.8 Threat From Competition
    • 12.3.9 Swot Analysis
  • 12.4 SS&C Technologies, INC
    • 12.4.1 Overview
    • 12.4.2 Company Insights
    • 12.4.3 Business Breakdown
    • 12.4.4 Product Outlook
    • 12.4.5 Key Developments
    • 12.4.6 Winning Imperatives
    • 12.4.7 Current Focuse and Strategies
    • 12.4.8 Threat From Competition
    • 12.4.9 Swot Analysis
  • 12.5 IBM
    • 12.5.1 Overview
    • 12.5.2 Company Insights
    • 12.5.3 Business Breakdown
    • 12.5.4 Product Outlook
    • 12.5.5 Key Developments
    • 12.5.6 Winning Imperatives
    • 12.5.7 Current Focuse and Strategies
    • 12.5.8 Threat From Competition
    • 12.5.9 Swot Analysis
  • 12.6 Kofax
    • 12.6.1 Overview
    • 12.6.2 Company Insights
    • 12.6.3 Business Breakdown
    • 12.6.4 Product Outlook
    • 12.6.5 Key Developments
    • 12.6.6 Winning Imperatives
    • 12.6.7 Current Focuse and Strategies
    • 12.6.8 Threat From Competition
    • 12.6.9 Swot Analysis
  • 12.7 Harris Corporation
    • 12.7.1 Overview
    • 12.7.2 Company Insights
    • 12.7.3 Business Breakdown
    • 12.7.4 Product Outlook
    • 12.7.5 Key Developments
    • 12.7.6 Winning Imperatives
    • 12.7.7 Current Focuse and Strategies
    • 12.7.8 Threat From Competition
    • 12.7.9 Swot Analysis
  • 12.8 Tyler Technologies
    • 12.8.1 Overview
    • 12.8.2 Company Insights
    • 12.8.3 Business Breakdown
    • 12.8.4 Product Outlook
    • 12.8.5 Key Developments
    • 12.8.6 Winning Imperatives
    • 12.8.7 Current Focuse and Strategies
    • 12.8.8 Threat From Competition
    • 12.8.9 Swot Analysis
  • 12.9 Newgen Software
    • 12.9.1 Overview
    • 12.9.2 Company Insights
    • 12.9.3 Business Breakdown
    • 12.9.4 Product Outlook
    • 12.9.5 Key Developments
    • 12.9.6 Winning Imperatives
    • 12.9.7 Current Focuse and Strategies
    • 12.9.8 Threat From Competition
    • 12.9.9 Swot Analysis
  • 12.10 Pegasystems
    • 12.10.1 Overview
    • 12.10.2 Company Insights
    • 12.10.3 Business Breakdown
    • 12.10.4 Product Outlook
    • 12.10.5 Key Developments
    • 12.10.6 Winning Imperatives
    • 12.10.7 Current Focuse and Strategies
    • 12.10.8 Threat From Competition
    • 12.10.9 Swot Analysis
  • 12.11 Pulpstream
    • 12.11.1 Overview
    • 12.11.2 Company Insights
    • 12.11.3 Business Breakdown
    • 12.11.4 Product Outlook
    • 12.11.5 Key Developments
    • 12.11.6 Winning Imperatives
    • 12.11.7 Current Focuse and Strategies
    • 12.11.8 Threat From Competition
    • 12.11.9 Swot Analysis

13 Appendix

    • 13.1.1 Related Reports