コンピュータ支援ディスパッチ市場規模、シェア、成長分析、コンポーネント別、応用分野別、展開タイプ別、組織規模別、業界別、地域別 - 産業予測 2025年～2032年

コンピュータ支援ディスパッチの世界市場規模は、2023年に25億米ドルと評価され、2024年の27億8,000万米ドルから2032年には65億5,000万米ドルに成長し、予測期間（2025-2032年）のCAGRは11.3％で成長する見通しです。

世界のコンピュータ支援ディスパッチ（CAD）市場は、都市化と人口密度の増加による効率的な緊急対応システムに対する需要の高まりが原動力となっています。自然災害や医療緊急事態のようなインシデントの複雑な処理には、政府機関や救急サービス間のリアルタイムコミュニケーションと最適化されたリソース割り当てが必要です。CADシステムは、地理空間データとリアルタイム情報を活用して状況認識を強化し、緊急対応者の効果的な調整を促進します。AIと予測分析の統合により、これらのシステムは単なる派遣ツールから、過去のデータと現在の状況に基づいてインシデントを予測できるプロアクティブソリューションへと変貌を遂げつつあります。この技術的進化により、インシデント管理の効率が大幅に向上し、リソースの効果的な配置と対応時間の最小化が保証され、最終的に公共の安全が強化されます。

目次

イントロダクション

• 調査の目的
• 調査範囲
• 定義

調査手法

• 情報調達
• 二次と一次データの方法
• 市場規模予測
• 市場の前提条件と制限

エグゼクティブサマリー

• 世界市場の見通し
• 供給と需要の動向分析
• セグメント別機会分析

市場力学と見通し

• 市場概要
• 市場規模
• 市場力学
  • 促進要因と機会
  • 抑制要因と課題
• ポーターの分析

主な市場の考察

• 重要成功要因
• 競合の程度
• 主な投資機会
• 市場エコシステム
• 市場の魅力指数（2024年）
• PESTEL分析
• マクロ経済指標
• バリューチェーン分析
• 価格分析
• ケーススタディ
• 技術分析

コンピュータ支援ディスパッチ市場規模：コンポーネント別& CAGR（2025-2032）

• 市場概要
• ソリューション
  • ソリューションモジュール
  • NCICおよびRMSとのプライマリインターフェース
  • モバイルデータ端末とモバイルマッピング
  • 自動車両位置検出とGISインターフェース
  • 啓発メッセージ
• サービス
  • 実装
  • 研修と教育
  • サポートとメンテナンス

コンピュータ支援ディスパッチ市場規模：応用分野別& CAGR（2025-2032）

• 市場概要
• 通話管理
• ディスパッチユニット管理
• 報告と分析
• その他

コンピュータ支援ディスパッチ市場規模：展開タイプ別& CAGR（2025-2032）

• 市場概要
• オンプレミス
• クラウド

コンピュータ支援ディスパッチ市場規模：組織規模別& CAGR（2025-2032）

• 市場概要
• 大企業
• 中小企業

コンピュータ支援ディスパッチ市場規模：業界別& CAGR（2025-2032）

• 市場概要
• 政府
• 輸送機関
• ユーティリティ
• ヘルスケアとライフサイエンス

コンピュータ支援ディスパッチ市場規模：地域別& CAGR（2025-2032）

• 北米
  • 米国
  • カナダ
• 欧州
  • ドイツ
  • スペイン
  • フランス
  • 英国
  • イタリア
  • その他欧州地域
• アジア太平洋地域
  • 中国
  • インド
  • 日本
  • 韓国
  • その他アジア太平洋地域
• ラテンアメリカ
  • ブラジル
  • その他ラテンアメリカ地域
• 中東・アフリカ
  • GCC諸国
  • 南アフリカ
  • その他中東・アフリカ

競合情報

• 上位5社の比較
• 主要企業の市場ポジショニング（2024年）
• 主な市場企業が採用した戦略
• 最近の市場動向
• 企業の市場シェア分析（2024年）
• 主要企業の企業プロファイル
  • 企業の詳細
  • 製品ポートフォリオ分析
  • 企業のセグメント別シェア分析
  • 収益の前年比比較（2022-2024年）

主要企業プロファイル

• Hexagon Safety & Infrastructure（Sweden）
• Tyler Technologies（USA）
• CentralSquare Technologies（USA）
• Priority Dispatch Corporation（USA）
• Frequentis（Austria）
• NEC Corporation（Japan）
• Hytera Communications（China）
• Everbridge（USA）
• Zicom SaaS（India）
• Tritech Software Systems（USA）

結論と提言

Global Computer Aided Dispatch Market size was valued at USD 2.5 billion in 2023 and is poised to grow from USD 2.78 billion in 2024 to USD 6.55 billion by 2032, growing at a CAGR of 11.3% during the forecast period (2025-2032).

The global computer-aided dispatch (CAD) market is driven by the escalating demand for efficient emergency response systems due to urbanization and increased population density. The complexity of handling incidents such as natural disasters and medical emergencies necessitates real-time communication and optimized resource allocation among government agencies and emergency services. CAD systems leverage geospatial data and real-time information to enhance situational awareness and facilitate the effective coordination of emergency responders. The integration of AI and predictive analytics is transforming these systems from mere dispatch tools to proactive solutions capable of forecasting incidents based on historical data and current conditions. This technological evolution significantly boosts efficiency in incident management, ensuring that resources are effectively positioned and response times are minimized, ultimately enhancing public safety.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Computer Aided Dispatch market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Computer Aided Dispatch Market Segments Analysis

Global Computer Aided Dispatch Market is segmented by Component, Application Area, Deployment Type, Organization Size, Vertical and region. Based on Component, the market is segmented into Solutions and Services. Based on Application Area, the market is segmented into Call Management, Dispatch Unit Management, Reporting and Analysis and Others. Based on Deployment Type, the market is segmented into On-Premises and Cloud. Based on Organization Size, the market is segmented into Large Enterprises and Small and Medium-Sized Enterprises. Based on Vertical, the market is segmented into Government, Transportation, Utilities and Healthcare and Life Sciences. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Computer Aided Dispatch Market

The increasing demand for AI-driven emergency response systems significantly propels the growth of the global computer-aided dispatch market. By leveraging artificial intelligence, these systems enhance real-time decision-making, enable predictive analysis, and automate dispatch processes, thereby reducing response times. Across the world, governments and public safety organizations are increasingly incorporating AI-powered computer-aided dispatch technologies to improve efficiency, boost situational awareness, and optimize resource allocation. As more agencies recognize the advantages of utilizing advanced technology in emergency response, the implementation of AI-based dispatch systems is set to rise, further solidifying their importance in public safety operations.

Restraints in the Global Computer Aided Dispatch Market

The Global Computer Aided Dispatch market faces significant restraints due to the continual need for upgrades, cybersecurity enhancements, and hardware maintenance post-implementation. These ongoing expenses can be particularly burdensome for smaller agencies and regions that are still developing. Financial constraints often result in postponed updates, ultimately compromising the efficiency and effectiveness of computer aided dispatch systems in emergency response scenarios. Consequently, the performance and reliability of these solutions may diminish over time, as agencies struggle to keep pace with technological advancements and necessary maintenance, thereby hindering their overall operational capabilities in urgent situations.

Market Trends of the Global Computer Aided Dispatch Market

The Global Computer Aided Dispatch (CAD) market is witnessing a transformative trend driven by advancements in artificial intelligence (AI), revolutionizing traditional emergency response frameworks. AI empowers CAD systems by automating decision-making processes and significantly improving situational awareness and response efficiency. Unlike conventional systems reliant on manual data entry and operator judgment-often causing delays in emergency response-AI-enhanced platforms leverage machine learning and natural language processing (NLP) to streamline operations. These intelligent solutions can automatically classify emergency calls, recognize patterns, and recommend optimal response strategies, thereby enhancing critical response time and operational efficacy in emergency situations, positioning the CAD market for substantial growth.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Case Studies
• Technology Analysis

Global Computer Aided Dispatch Market Size by Component & CAGR (2025-2032)

• Market Overview
• Solutions
  • Solution Modules
  • Primary Interface with NCIC and RMS
  • Mobile Data Terminal and Mobile Mapping
  • Automatic Vehicle Location and GIS Interface
  • Public Awareness Message
• Services
  • Implementation
  • Training and Education
  • Support and Maintenance

Global Computer Aided Dispatch Market Size by Application Area & CAGR (2025-2032)

• Market Overview
• Call Management
• Dispatch Unit Management
• Reporting and Analysis
• Others

Global Computer Aided Dispatch Market Size by Deployment Type & CAGR (2025-2032)

• Market Overview
• On-Premises
• Cloud

Global Computer Aided Dispatch Market Size by Organization Size & CAGR (2025-2032)

• Market Overview
• Large Enterprises
• Small and Medium-Sized Enterprises

Global Computer Aided Dispatch Market Size by Vertical & CAGR (2025-2032)

• Market Overview
• Government
• Transportation
• Utilities
• Healthcare and Life Sciences

Global Computer Aided Dispatch Market Size & CAGR (2025-2032)

• North America (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • US
  • Canada
• Europe (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• Hexagon Safety & Infrastructure (Sweden)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Tyler Technologies (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• CentralSquare Technologies (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Priority Dispatch Corporation (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Frequentis (Austria)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NEC Corporation (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hytera Communications (China)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Everbridge (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Zicom SaaS (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Tritech Software Systems (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations