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会話システムの世界市場 - 市場規模、シェア、成長分析：コンポーネント別（コンピュートプラットフォーム、ソリューション）、タイプ別（テキストアシスタント、音声アシスト）- 業界予測（2023年～2030年）

Global Conversational Systems Market Size, Share, Growth Analysis, By Component(Compute Platforms, Solutions), By Type(Text Assistant, Voice Assisted) - Industry Forecast 2023-2030
出版日: | 発行: SkyQuest | ページ情報: 英文 157 Pages | 納期: 3～5営業日

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価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=157.14円
会話システムの世界市場 - 市場規模、シェア、成長分析：コンポーネント別（コンピュートプラットフォーム、ソリューション）、タイプ別（テキストアシスタント、音声アシスト）- 業界予測（2023年～2030年）
出版日: 2023年08月12日
発行: SkyQuest
ページ情報: 英文 157 Pages
納期: 3～5営業日
  • 全表示
  • 概要
  • 目次
概要

世界の会話システムの市場規模は2021年に102億6,000万米ドルとなりました。同市場は予測期間（2023年～2030年）に28％のCAGRで拡大し、2022年の131億3,000万米ドルから2030年には946億3,000万米ドルに成長する見通しです。

世界の会話システム市場は、さまざまな業界でAIを搭載したチャットボットやバーチャルアシスタントの採用が増加していることを背景に、今後数年間で力強い成長を遂げる見通しです。企業は会話システムを活用して、顧客エンゲージメントの強化、業務の効率化、全体的なユーザー体験の向上を図っています。主な促進要因としては、パーソナライズされた効率的な顧客サポートに対する需要の高まりや、eコマースやオンラインサービスの増加が挙げられます。さらに、自然言語処理（NLP）と音声認識技術の進歩が、これらのシステムの能力を強化しています。企業が会話AIソリューションへの投資を続ける中、市場は拡大し、イノベーションと市場プレイヤーの拡大の大きな機会を提供すると予想されます。

世界の会話システム市場は、効率的な顧客サービスソリューションに対する需要の高まりと、様々な業界における人工知能と自然言語処理技術の採用拡大により、力強い成長を遂げています。チャットボットやバーチャルアシスタントなどの会話システムは、顧客とのやり取りを効率化し、ユーザー体験を向上させ、業務プロセスを最適化するために導入されています。さらに、音声で作動するデバイスの動向の高まりや、スマートホームにおける会話型AIの統合が、市場の拡大に寄与しています。市場の参入企業は、会話型AIの機能を向上させるための研究開発に積極的に投資しており、この急成長分野での継続的なイノベーションと競合差別化を確実にしています。

世界の会話システム市場は現在、主に、シームレスで有意義な会話を提供するために不可欠な、ユーザーの期待に応える自然言語理解と生成機能の実現に関連する課題に起因する抑制要因を経験しています。さらに、データのプライバシーとセキュリティに関連する懸念が大きな抑制要因となっており、会話システムプロバイダーによるデータの取り扱いと保存の慣行に対する監視と規制の制約が強まっています。さらに、市場は様々な会話システム間の相互運用性や既存の企業システムとの統合の面でハードルに直面しており、業界全体におけるこれらの技術のシームレスな採用と拡張を妨げています。これらの制約により、技術的および倫理的な懸念に対処し、多様なアプリケーションにおける会話システムの可能性を最大限に引き出すために、継続的な技術革新と研究開発への投資が必要となります。

当レポートは、世界の会話システム市場について調査し、市場の概要とともに、コンポーネント別、タイプ別、地域別の動向、および市場に参入する企業のプロファイルなどを提供しています。

目次

エグゼクティブサマリー

親市場分析

市場規模

  • 市場力学
  • 促進要因
  • 機会
  • 抑制要因
  • 課題

主要な市場の洞察

  • 技術分析
  • 価格分析
  • サプライチェーン分析
  • バリューチェーン分析
  • 市場のエコシステム
  • IP分析
  • 動向分析
  • スタートアップ分析
  • 原材料分析
  • イノベーションマトリックス
  • パイプライン製品分析
  • マクロ経済指標
  • トップ投資分析
  • 主な成功要因
  • 競合の程度

市場力学と展望

  • 市場力学
  • 促進要因
  • 機会
  • 抑制要因
  • 課題
  • 規制状況
  • ポーター分析

世界の会話システム市場、コンポーネント別

  • 市場概要
  • コンピューティングプラットフォーム
  • ソリューション
  • とサービス

世界の会話システム市場、タイプ別

  • 市場概要
  • テキストアシスタント
  • 音声アシスト
  • その他

世界の会話システム市場、地域別

  • 市場概要
  • 北米
  • 欧州
  • アジア太平洋
  • ラテンアメリカ
  • 中東・アフリカ

競合情勢

  • 主要企業プロファイル
    • Amazon Web Services, Inc.
    • Artificial Solutions
    • Baidu, Inc.
    • Conversica, Inc.
    • Google LLC
    • IBM Corporation
    • Microsoft Corporation
    • Nuance Communications, Inc.
    • Oracle Corporation
    • SAP SE
目次
Product Code: SQMIG45H2041

Global Conversational Systems Market size was valued at USD 10.26 Billion in 2021 and is poised to grow from USD 13.13 billion in 2022 to USD 94.63 billion by 2030, growing at a CAGR of 28% in the forecast period (2023-2030).

The Global Conversational Systems Market is poised for robust growth in the coming years, driven by the increasing adoption of AI-powered chatbots and virtual assistants across various industries. Businesses are leveraging conversational systems to enhance customer engagement, streamline operations, and improve overall user experiences. Key drivers include the growing demand for personalized and efficient customer support, as well as the rise in e-commerce and online services. Additionally, advancements in natural language processing (NLP) and speech recognition technologies are bolstering the capabilities of these systems. As companies continue to invest in conversational AI solutions, the market is expected to expand, offering significant opportunities for innovation and market players' expansion.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Conversational Systems Market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined by using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Segments covered in this report:

The Global Conversational Systems Market is segmented by Component, Type, Application, End-use, and Regional. We are analyzing the market of these segments to identify which segment is the largest now and in the future, which segment has the highest growth rate, and the segment which offers the opportunity in the future. Based on Component the market is segmented as, Compute Platforms, Solutions, and Services. Based on Type the market is segmented as, Text Assistant, Voice Assisted, Others. Based on Application the market is segmented as, Branding & Advertising, Customer Support & Personal Assistant, Data Privacy & Compliance, Others. Based on End-use the market is segmented as, BFSI, Healthcare & Life Sciences, Media & Entertainment, Retail & E-commerce, Telecommunication, Travel & Hospitality, Others. Based on Regional the market is segmented as, North America, Asia Pacific, and Latin America.

Driver:

The Global Conversational Systems Market is experiencing robust growth due to increasing demand for efficient customer service solutions and the growing adoption of artificial intelligence and natural language processing technologies across various industries. Conversational systems, such as chatbots and virtual assistants, are being deployed to streamline customer interactions, enhance user experience, and optimize operational processes. Additionally, the rising trend of voice-activated devices and the integration of conversational AI in smart homes are contributing to market expansion. Market players are actively investing in research and development to advance conversational AI capabilities, ensuring ongoing innovation and competitive differentiation in this burgeoning sector.

Restraint:

The global conversational systems market is currently experiencing restraints primarily stemming from the challenges associated with achieving natural language understanding and generation capabilities that meet user expectations, which is essential for delivering seamless and meaningful conversations. Additionally, concerns related to data privacy and security have been a significant restraint, leading to increased scrutiny and regulatory constraints on data handling and storage practices by conversational system providers. Furthermore, the market faces hurdles in terms of interoperability among various conversational systems and integration with existing enterprise systems, hindering seamless adoption and scaling of these technologies across industries. These restraints necessitate ongoing innovation and investment in research and development to address technical and ethical concerns and unlock the full potential of conversational systems in diverse applications.

Market Trends:

One key market trend in the Global Conversational Systems Market is the growing emphasis on personalized and context-aware conversational AI solutions. As businesses increasingly adopt conversational systems to enhance customer engagement and streamline operations, they are recognizing the importance of delivering tailored and intelligent interactions. This trend is driven by the need to provide customers with highly relevant and seamless conversational experiences across various channels, such as chatbots, virtual assistants, and voice interfaces. Companies are investing in advanced natural language processing (NLP) and machine learning capabilities to understand user intent better, remember past interactions, and adapt responses in real-time, ultimately leading to improved customer satisfaction and retention.

Table of Contents

  • Executive Summary
    • Market Overview
    • Wheel of Fortune
  • Research Methodology
    • Information Procurement
    • Secondary & Primary Data Sources
    • Market Size Estimation
    • Market Assumptions & Limitations
  • Parent Market Analysis
    • Market Overview
    • Market Size
    • Market Dynamics
  • Drivers
  • Opportunities
  • Restraints
  • Challenges
  • Key Market Insights
    • Technology Analysis
    • Pricing Analysis
    • Supply Chain Analysis
    • Value Chain Analysis
    • Ecosystem of the Market
    • IP Analysis
    • Trade Analysis
    • Startup Analysis
    • Raw Material Analysis
    • Innovation Matrix
    • Pipeline Product Analysis
    • Macroeconomic Indicators
    • Top Investment Analysis
    • Key Success Factor
    • Degree of Competition
  • Market Dynamics & Outlook
    • Market Dynamics
  • Drivers
  • Opportunities
  • Restraints
  • Challenges
    • Regulatory Landscape
    • Porters Analysis
  • Competitive rivalry
  • Threat of Substitute Products
  • Bargaining Power of Buyers
  • Threat of New Entrants
  • Bargaining Power of Suppliers
    • Skyquest Special Insights on Future Disruptions
  • Political Impact
  • Economic Impact
  • Social Impact
  • Technical Impact
  • Environmental Impact
  • Legal Impact
  • Global Conversational Systems Market by Component
    • Market Overview
    • Compute Platforms
    • Solutions
    • and Services
  • Global Conversational Systems Market by Type
    • Market Overview
    • Text Assistant
    • Voice Assisted
    • and Others
  • Global Conversational Systems Market Size by Region
    • Market Overview
    • North America
  • USA
  • Canada
    • Europe
  • Germany
  • Spain
  • France
  • UK
  • Rest of Europe
    • Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
    • Latin America
  • Brazil
  • Rest of Latin America
    • Middle East & Africa (MEA)
  • GCC Countries
  • South Africa
  • Rest of MEA
  • Competitive Landscape
    • Top 5 Player Comparison
    • Market Positioning of Key Players, 2021
    • Strategies Adopted by Key Market Players
    • Top Winning Strategies
  • By Development
  • By Company
  • By Year
    • Recent Activities in the Market
    • Key Companies Market Share (%), 2021
  • Key Company Profiles
    • Amazon Web Services, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
    • Artificial Solutions
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
    • Baidu, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
    • Conversica, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
    • Google LLC
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
    • IBM Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
    • Microsoft Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
    • Nuance Communications, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
    • Oracle Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
    • SAP SE
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments