分析機器・ライフサイエンス機器サービス市場（2024年）

分析機器やライフサイエンス機器のサービスは、機器の性能を維持し、高価なラボ資産の寿命を最大限に延ばすために不可欠です。オリジナルの装置メーカーが提供するものであれ、サードパーティのサービスプロバイダーが提供するものであれ、サービス市場にはすべてのサービス契約とサービス中に取り付けられた交換部品が含まれます。ソフトウェアサポートやバリデーションサービスのような他のサービスも含まれます。ただし、社内サービスの価値は分析から除外しています。

中国の経済課題や北米と欧州の慎重な個人消費にもかかわらず、既存の分析機器のサービス需要は一定しています。これらの分析機器は、様々な産業の品質管理、品質保証、分析サービスリリース試験、応用研究開発、基礎研究において不可欠な役割を果たしています。定期的な予防保守とタイムリーな修理は、サービス産業における重要な原動力であり、機器の購入と関連サービス契約の減少を相殺するのに役立っています。

パンデミックの間、リモート・サポート、ライブ・チャット、ビデオ会議、デスクトップ共有などの新機能が注目を集めました。世代交代、機器のダウンタイムの増加、コストの上昇と相まって、これらの機能は現在、より効果的に顧客のニーズに対応しています。さらに人工知能が進化を続ける中、ユーザーとベンダーの双方にとって、機器のダウンタイムとコストをさらに削減するインテリジェントな機能を実装する必要性が高まっています。導入が成功するかどうかはまだわからないが、サービスコストを下げ、応答時間を改善し、装置のダウンタイムを減らし、装置の寿命を延ばすアイデアを顧客が受け入れていることは明らかです。

当レポートでは、世界の分析機器・ライフサイエンス機器サービス市場について調査し、市場の概要ともに、分析機器業界の10の技術セグメントにおける市場情報、各技術の競合情勢などをまとめています。

目次

第1章 イントロダクション

第2章 技術概要

• 概要
• クロマトグラフィ
• 質量分析
• 原子分光法
• 分子分光法
• ライフサイエンス機器
• 表面科学
• 材料特性評価
• ラボオートメーションとインフォマティクス
• サンプル調製技術
• 実験装置

第3章 市場の需要

• 全体
  • 技術別の総合的なサービス需要、2023年～2028年
  • サービスタイプ別の総サービス需要、2023年～2028年
  • セクター別のサービス需要全体、2023年～2028年
  • 機能別サービス需要全体、2023年
  • 地域別の全体的なサービス需要、2023年～2028年
  • 総合サービスベンダーシェア、2023年
  • サービスサプライヤーの参加状況、2023年
• クロマトグラフィ
• 質量分析
• 原子分光法
• 分子分光法
• ライフサイエンス機器
• 表面科学
• 材料特性評価
• ラボオートメーションとインフォマティクス
• サンプル調製技術
• 実験装置

第4章 エンドユーザーの視点

• 人口統計と使用状況
• クロマトグラフィ/MS
• 分光法
• ライフサイエンス機器
• 顕微鏡検査/材料特性評価
• その他の実験装置/自動化
• 研究室の予算と購入
• サプライヤー
• 動向

第5章 付録

The servicing of analytical and life science instrumentation is vital to maintaining instrument performance capabilities and maximize the life of costly lab assets. Whether provided by the original instrument manufacturer or by a third party service provider, the service market includes all service contracts and any replacement parts installed during servicing. Other services like software support and validation service are also included. However, the value of in-house service is excluded from our analysis.

Despite economic challenges in China and cautious consumer spending in North America and Europe, the demand for servicing existing analytical instruments remains constant. These instruments play essential roles in quality control, quality assurance, analytical service release testing, applied R&D, and basic research across various industries. Routine preventive maintenance and timely repairs are critical drivers in the service industry, helping offset declines in instrument purchases and associated service contracts.

During the pandemic, new features such as remote support, live chat, video conferencing, and desktop sharing gained prominence. Coupled with a generational shift, increased instrument downtime, and rising costs, these features now address customer needs more effectively. Further as artificial intelligence continues to advance, there is a growing need to implement intelligent features that further reduce instrument downtime and costs for both users and vendors. While the successful implementation remains to be seen, it's evident that customers are receptive to ideas that lower service costs, improve response times, reduce instrument downtimes, and extend the life of their instruments.

"The 2024 Analytical & Life Science Instrumentation Service Market" provides valuable market information and insights for the service market within ten technology segments of the analytical instrument industry. This brief is organized to provide a snapshot of current and future service demand, which is segmented by technology, service type, sector, function, and region. It also explores the competitive landscape of the service market or each technology, including a list of the top vendors and their market share positions. To supplement this data, this publication also analyzes the results of an end-user survey of 264 laboratory personnel, located across regional end markets, who are involved in instrument service spending and allocation. The survey results also provides insights into how instrument usage, service coverage and frequency, budgets, other macroeconomic factors come into play and form service market trends.

Report Overview:

Analytical and life science instrumentation technologies covered in this report include:

• 1. Chromatography
• 2. Mass Spectrometry
• 3. Atomic Spectroscopy
• 4. Molecular Spectroscopy
• 5. Life Science Instrumentation
• 6. Surface Science
• 7. Materials Characterization
• 8. Lab Automation & Informatics
• 9. Sample Preparation Techniques
• 10. Lab Equipment

The breakdown and definition of service coverages, which are segmented into the following service type:

• 1. Initial Warranty & Installation
• 2. Extended Warranty & Service Contracts
• 3. Maintenance & Calibration
• 4. Non-Warranty Instrument Service/Repair
• 5. Lab and Personnel Support

Market demand segmented by technique, service type, sector, region, and function, along with market forecast for the next five years.

Vendors share of participating service provider in each technology category in the global market. Some of the top vendors in the overall service market are presented below:

End user perspective from 264 respondents around the world revealing various trends in the analytical and life science instrumentation service market.

Table of Contents

1. Introduction

• A. About this Report
• B. Methodology
• C. Regional Segmentations
• D. End Market & Sector Segmentations
• E. Function Segmentation
• F. Service Segmentations
• G. Executive Summary

2. Technology Overview

• A. Overview
• B. Chromatography
• C. Mass Spectrometry
• D. Atomic Spectroscopy
• E. Molecular Spectroscopy
• F. Life Science Instrumentation
• G. Surface Science
• H. Materials Characterization
• I. Lab Automation & Informatics
• J. Sample Preparation Techniques
• K. Lab Equipment

3. Market Demand

• A. Overall
  • Overall Service Demand by Technology, 2023-2028
  • Overall Service Demand by Service Type, 2023-2028
  • Overall Service Demand by Sector, 2023-2028
  • Overall Service Demand by Function, 2023
  • Overall Service Demand By Region, 2023-2028
  • Overall Service Vendor Share, 2023
  • Overall Service Supplier Participation, 2023
• B. Chromatography
  • Chromatography Service Demand by Technique, 2023-2028
  • Chromatography Service Demand by Service Type, 2023-2028
  • Chromatography Service Demand by Sector, 2023-2028
  • Chromatography Service Demand by Function, 2023
  • Chromatography Service Demand By Region, 2023-2028
  • Chromatography Service Vendor Share, 2023
  • Chromatography Service Supplier Participation, 2023
• C. Mass Spectrometry
  • Mass Spectrometry Service Demand by Technique, 2023-2028
  • Mass Spectrometry Service Demand by Service Type, 2023-2028
  • Mass Spectrometry Service Demand by Sector, 2023-2028
  • Mass Spectrometry Service Demand by Function, 2023
  • Mass Spectrometry Service Demand By Region, 2023-2028
  • Mass Spectrometry Service Vendor Share, 2023
  • Mass Spectrometry Service Supplier Participation, 2023
• D. Atomic Spectroscopy
  • Atomic Spectroscopy Service Demand by Technique, 2023-2028
  • Atomic Spectroscopy Service Demand by Service Type, 2023-2028
  • Atomic Spectroscopy Service Demand by Sector, 2023-2028
  • Atomic Spectroscopy Service Demand by Function, 2023
  • Atomic Spectroscopy Service Demand By Region, 2023-2028
  • Atomic Spectroscopy Service Vendor Share, 2023
  • Atomic Spectroscopy Service Supplier Participation, 2023
• E. Molecular Spectroscopy
  • Molecular Spectroscopy Service Demand by Technique, 2023-2028
  • Molecular Spectroscopy Service Demand by Service Type, 2023-2028
  • Molecular Spectroscopy Service Demand by Sector, 2023-2028
  • Molecular Spectroscopy Service Demand by Function, 2023
  • Molecular Spectroscopy Service Demand By Region, 2023-2028
  • Molecular Spectroscopy Service Vendor Share, 2023
  • Molecular Spectroscopy Service Supplier Participation, 2028
• F. Life Science Instrumentation
  • Life Science Instrumentation Service Demand by Technique, 2023-2028
  • Life Science Instrumentation Service Demand by Service Type, 2023-2028
  • Life Science Instrumentation Service Demand by Sector, 2023-2028
  • Life Science Instrumentation Service Demand by Function, 2023
  • Life Science Instrumentation Service Demand By Region, 2023-2028
  • Life Science Instrumentation Service Vendor Share, 2023
  • Life Science Instrumentation Service Supplier Participation, 2023
• G. Surface Science
  • Surface Science Service Demand by Technique, 2023-2028
  • Surface Science Service Demand by Service Type, 2023-2028
  • Surface Science Service Demand by Sector, 2023-2028
  • Surface Science Service Demand by Function, 2023
  • Surface Science Service Demand By Region, 2023-2028
  • Surface Science Service Vendor Share, 2023
  • Surface Science Service Supplier Participation, 2023
• H. Materials Characterization
  • Materials Characterization Service Demand by Technique, 2023-2028
  • Materials Characterization Service Demand by Service Type, 2023-2028
  • Materials Characterization Service Demand by Sector, 2023-2028
  • Materials Characterization Service Demand by Function, 2023
  • Materials Characterization Service Demand By Region, 2023-2028
  • Materials Characterization Service Vendor Share, 2023
  • Materials Characterization Service Supplier Participation, 2023
• I. Lab Automation & Informatics
  • Lab Automation & Informatics Service Demand by Technique, 2023-2028
  • Lab Automation & Informatics Service Demand by Service Type, 2023-2028
  • Lab Automation & Informatics Service Demand by Sector, 2023-2028
  • Lab Automation & Informatics Service Demand by Function, 2023
  • Lab Automation & Informatics Service Demand By Region, 2023-2028
  • Lab Automation & Informatics Service Vendor Share, 2023
  • Lab Automation & Informatics Service Supplier Participation, 2023
• J. Sample Preparation Techniques
  • Sample Preparation Techniques Service Demand by Technique, 2023-2028
  • Sample Preparation Techniques Service Demand by Service Type, 2023-2028
  • Sample Preparation Techniques Service Demand by Sector, 2023-2028
  • Sample Preparation Techniques Service Demand by Function, 2023
  • Sample Preparation Techniques Service Demand By Region, 2023-2028
  • Sample Preparation Techniques Service Vendor Share, 2023
  • Sample Preparation Techniques Service Supplier Participation, 2023
• K. Lab Equipment
  • Lab Equipment Service Demand by Technique, 2023-2028
  • Lab Equipment Service Demand by Service Type, 2023-2028
  • Lab Equipment Service Demand by Sector, 2023-2028
  • Lab Equipment Service Demand by Function, 2023
  • Lab Equipment Service Demand By Region, 2023-2028
  • Lab Equipment Service Vendor Share, 2023
  • Lab Equipment Service Supplier Participation, 2023

4. End User Perspective

• A. Demographics & Usage
• B. Chromatography/MS
• C. Spectroscopy
• D. Life Science Instrumentation
• E. Microscopy/Materials Characterization
• F. Other Lab Equipment/Automation
• G. Lab Budget and Purchases
• F. Suppliers
• G. Trends

5. Appendix

• A. Survey Questionnaire