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世界のコールセンターアプリケーションにおけるAI市場：考察と予測 (2028年まで)

Global AI in Call Center Applications Market Insights, Forecast to 2028
出版日: | 発行: QYResearch | ページ情報: 英文 116 Pages | 納期: 2～3営業日

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世界のコールセンターアプリケーションにおけるAI市場：考察と予測 (2028年まで)
出版日: 2022年09月16日
発行: QYResearch
ページ情報: 英文 116 Pages
納期: 2～3営業日
ご注意事項 :
本レポートは最新情報反映のため適宜更新し、内容構成変更を行う場合があります。ご検討の際はお問い合わせください。
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  • 概要
  • 図表
  • 目次
概要

当レポートは、コールセンターアプリケーションにおけるAI (AI in Call Center Applications) 市場について調査しており、市場規模や動向・需要の予測、成長要因および課題の分析、タイプ・用途・企業・地域別の内訳、競合情勢、主要企業のプロファイルなどの情報を提供しています。

目次

第1章 レポート概要

  • 調査範囲
  • 市場分析：タイプ別
    • 世界のコールセンターアプリケーションにおけるAIの市場規模成長率：タイプ別, 2017 VS 2021 VS 2028
    • On-Premise
    • Cloud-based
  • 市場：アプリケーション別
    • 世界のコールセンターアプリケーションにおけるAIの市場規模成長率：アプリケーション別, 2017 VS 2021 VS 2028
    • Intelligent Customer Service Robot
    • Intelligent Quality Inspection
    • Intelligent Navigation
    • Intelligent Analysis
  • 調査目的
  • 対象期間

第2章 世界の市場成長トレンド

  • 世界のコールセンターアプリケーションにおけるAIの市場展望 (2017-2028)
  • コールセンターアプリケーションにおけるAIの市場成長トレンド：地域別
    • コールセンターアプリケーションにおけるAI 市場規模：地域別: 2017 VS 2021 VS 2028
    • コールセンターアプリケーションにおけるAIの市場規模実績：地域別 (2017-2022)
    • コールセンターアプリケーションにおけるAIの市場規模予測：地域別 (2023-2028)
  • コールセンターアプリケーションにおけるAI 市場動向
    • コールセンターアプリケーションにおけるAI 業界動向
    • コールセンターアプリケーションにおけるAI 市場の促進要因
    • コールセンターアプリケーションにおけるAI 市場の課題
    • コールセンターアプリケーションにおけるAI 市場の抑制要因

第3章 競合情勢：主要企業別

  • 世界のコールセンターアプリケーションにおけるAIの上位企業：収益別
    • 世界のコールセンターアプリケーションにおけるAIの上位企業：収益別 (2017-2022)
    • 世界のコールセンターアプリケーションにおけるAIの収益シェア：企業別 (2017-2022)
  • 世界のコールセンターアプリケーションにおけるAIの市場シェア：企業タイプ別 (Tier 1, Tier 2, and Tier 3)
  • 企業ランキング：コールセンターアプリケーションにおけるAIの収益
  • 世界のコールセンターアプリケーションにおけるAI 市場集中度
    • 世界のコールセンターアプリケーションにおけるAI 市場集中度 (CR5 and HHI)
    • 世界の上位10・上位5企業： コールセンターアプリケーションにおけるAIの収益 2021
  • コールセンターアプリケーションにおけるAIの主要企業の本社および事業エリア
  • 主要企業 コールセンターアプリケーションにおけるAIの製品ソリューションおよびサービス
  • 市場参入時期： コールセンターアプリケーションにおけるAI 市場
  • M&A, 拡張計画

第4章 コールセンターアプリケーションにおけるAI 内訳データ：タイプ別

  • 世界のコールセンターアプリケーションにおけるAIの市場規模実績：タイプ別 (2017-2022)
  • 世界のコールセンターアプリケーションにおけるAIの市場規模予測：タイプ別 (2023-2028)

第5章 コールセンターアプリケーションにおけるAI 内訳データ：アプリケーション別

  • 世界のコールセンターアプリケーションにおけるAIの市場規模実績：アプリケーション別 (2017-2022)
  • 世界のコールセンターアプリケーションにおけるAIの市場規模予測：アプリケーション別 (2023-2028)

第6章 北米

  • 北米のコールセンターアプリケーションにおけるAI 市場規模 (2017-2028)
  • 北米のコールセンターアプリケーションにおけるAI 市場規模：タイプ別
    • 北米のコールセンターアプリケーションにおけるAI 市場規模：タイプ別 (2017-2022)
    • 北米のコールセンターアプリケーションにおけるAI 市場規模：タイプ別 (2023-2028)
    • 北米のコールセンターアプリケーションにおけるAIの市場シェア：タイプ別 (2017-2028)
  • 北米のコールセンターアプリケーションにおけるAI 市場規模：アプリケーション別
    • 北米のコールセンターアプリケーションにおけるAI 市場規模：アプリケーション別 (2017-2022)
    • 北米のコールセンターアプリケーションにおけるAI 市場規模：アプリケーション別 (2023-2028)
    • 北米のコールセンターアプリケーションにおけるAIの市場シェア：アプリケーション別 (2017-2028)
  • 北米のコールセンターアプリケーションにおけるAI 市場規模：国別
    • 北米のコールセンターアプリケーションにおけるAI 市場規模：国別 (2017-2022)
    • 北米のコールセンターアプリケーションにおけるAI 市場規模：国別 (2023-2028)
    • 米国
    • カナダ

第7章 欧州

  • 欧州のコールセンターアプリケーションにおけるAI 市場規模 (2017-2028)
  • 欧州のコールセンターアプリケーションにおけるAI 市場規模：タイプ別
    • 欧州のコールセンターアプリケーションにおけるAI 市場規模：タイプ別 (2017-2022)
    • 欧州のコールセンターアプリケーションにおけるAI 市場規模：タイプ別 (2023-2028)
    • 欧州のコールセンターアプリケーションにおけるAIの市場シェア：タイプ別 (2017-2028)
  • 欧州のコールセンターアプリケーションにおけるAI 市場規模：アプリケーション別
    • 欧州のコールセンターアプリケーションにおけるAI 市場規模：アプリケーション別 (2017-2022)
    • 欧州のコールセンターアプリケーションにおけるAI 市場規模：アプリケーション別 (2023-2028)
    • 欧州のコールセンターアプリケーションにおけるAIの市場シェア：アプリケーション別 (2017-2028)
  • 欧州のコールセンターアプリケーションにおけるAI 市場規模：国別
    • 欧州のコールセンターアプリケーションにおけるAI 市場規模：国別 (2017-2022)
    • 欧州のコールセンターアプリケーションにおけるAI 市場規模：国別 (2023-2028)
    • ドイツ
    • フランス
    • 英国
    • イタリア
    • ロシア
    • 北欧

第8章 アジア太平洋地域

  • アジア太平洋地域 コールセンターアプリケーションにおけるAI 市場規模 (2017-2028)
  • アジア太平洋地域 コールセンターアプリケーションにおけるAI 市場規模：タイプ別
    • アジア太平洋地域 コールセンターアプリケーションにおけるAI 市場規模：タイプ別 (2017-2022)
    • アジア太平洋地域 コールセンターアプリケーションにおけるAI 市場規模：タイプ別 (2023-2028)
    • アジア太平洋地域 コールセンターアプリケーションにおけるAIの市場シェア：タイプ別 (2017-2028)
  • アジア太平洋地域 コールセンターアプリケーションにおけるAI 市場規模：アプリケーション別
    • アジア太平洋地域 コールセンターアプリケーションにおけるAI 市場規模：アプリケーション別 (2017-2022)
    • アジア太平洋地域 コールセンターアプリケーションにおけるAI 市場規模：アプリケーション別 (2023-2028)
    • アジア太平洋地域 コールセンターアプリケーションにおけるAIの市場シェア：アプリケーション別 (2017-2028)
  • アジア太平洋地域 コールセンターアプリケーションにおけるAI 市場規模：地域別
    • アジア太平洋地域 コールセンターアプリケーションにおけるAI 市場規模：地域別 (2017-2022)
    • アジア太平洋地域 コールセンターアプリケーションにおけるAI 市場規模：地域別 (2023-2028)
    • 中国
    • 日本
    • 韓国
    • 東南アジア
    • インド
    • オーストラリア

第9章 ラテンアメリカ

  • ラテンアメリカのコールセンターアプリケーションにおけるAI 市場規模 (2017-2028)
  • ラテンアメリカのコールセンターアプリケーションにおけるAI 市場規模：タイプ別
    • ラテンアメリカのコールセンターアプリケーションにおけるAI 市場規模：タイプ別 (2017-2022)
    • ラテンアメリカのコールセンターアプリケーションにおけるAI 市場規模：タイプ別 (2023-2028)
    • ラテンアメリカのコールセンターアプリケーションにおけるAIの市場シェア：タイプ別 (2017-2028)
  • ラテンアメリカのコールセンターアプリケーションにおけるAI 市場規模：アプリケーション別
    • ラテンアメリカのコールセンターアプリケーションにおけるAI 市場規模：アプリケーション別 (2017-2022)
    • ラテンアメリカのコールセンターアプリケーションにおけるAI 市場規模：アプリケーション別 (2023-2028)
    • ラテンアメリカのコールセンターアプリケーションにおけるAIの市場シェア：アプリケーション別 (2017-2028)
  • ラテンアメリカのコールセンターアプリケーションにおけるAI 市場規模：国別
    • ラテンアメリカのコールセンターアプリケーションにおけるAI 市場規模：国別 (2017-2022)
    • ラテンアメリカのコールセンターアプリケーションにおけるAI 市場規模：国別 (2023-2028)
    • メキシコ
    • ブラジル

第10章 中東・アフリカ

  • 中東・アフリカのコールセンターアプリケーションにおけるAI 市場規模 (2017-2028)
  • 中東・アフリカのコールセンターアプリケーションにおけるAI 市場規模：タイプ別
    • 中東・アフリカのコールセンターアプリケーションにおけるAI 市場規模：タイプ別 (2017-2022)
    • 中東・アフリカのコールセンターアプリケーションにおけるAI 市場規模：タイプ別 (2023-2028)
    • 中東・アフリカのコールセンターアプリケーションにおけるAIの市場シェア：タイプ別 (2017-2028)
  • 中東・アフリカのコールセンターアプリケーションにおけるAI 市場規模：アプリケーション別
    • 中東・アフリカのコールセンターアプリケーションにおけるAI 市場規模：アプリケーション別 (2017-2022)
    • 中東・アフリカのコールセンターアプリケーションにおけるAI 市場規模：アプリケーション別 (2023-2028)
    • 中東・アフリカのコールセンターアプリケーションにおけるAIの市場シェア：アプリケーション別 (2017-2028)
  • 中東・アフリカのコールセンターアプリケーションにおけるAI 市場規模：国別
    • 中東・アフリカのコールセンターアプリケーションにおけるAI 市場規模：国別 (2017-2022)
    • 中東・アフリカのコールセンターアプリケーションにおけるAI 市場規模：国別 (2023-2028)
    • トルコ
    • サウジアラビア
    • UAE

第11章 主要企業のプロファイル

  • Artificial Solutions
  • Conversica
  • EdgeVerve Systems Limited
  • Five9
  • Google
  • Oracle Corporation
  • IBM Corporation
  • Jio Haptik Technologies Limited
  • Kore.ai
  • Avaamo
  • NICE Incontact
  • Avaya
  • Nuance Communications
  • Observe.AI
  • Pypestream
  • Rulai
  • Amazon Web Services
  • SAP SE
  • Creative Virtual
  • Smart Action Company
  • Talkdesk
  • Twilio
  • Call Center Studio
  • Convoso
  • Artefact
  • VoiceBase
  • Inbenta Technologies
  • EPRO TELECOM
  • Thrio
  • Bright Pattern

第12章 アナリストによる分析/結論

第13章 付録

図表
  • Table 1. Global AI in Call Center Applications Market Size Growth Rate by Type (US$ Million), 2017 VS 2021 VS 2028
  • Table 2. Key Players of On-Premise
  • Table 3. Key Players of Cloud-based
  • Table 4. Global AI in Call Center Applications Market Size Growth Rate by Application (US$ Million), 2017 VS 2021 VS 2028
  • Table 5. Global AI in Call Center Applications Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
  • Table 6. Global AI in Call Center Applications Market Size by Region (2017-2022) & (US$ Million)
  • Table 7. Global AI in Call Center Applications Market Share by Region (2017-2022)
  • Table 8. Global AI in Call Center Applications Forecasted Market Size by Region (2023-2028) & (US$ Million)
  • Table 9. Global AI in Call Center Applications Market Share by Region (2023-2028)
  • Table 10. AI in Call Center Applications Market Trends
  • Table 11. AI in Call Center Applications Market Drivers
  • Table 12. AI in Call Center Applications Market Challenges
  • Table 13. AI in Call Center Applications Market Restraints
  • Table 14. Global AI in Call Center Applications Revenue by Players (2017-2022) & (US$ Million)
  • Table 15. Global AI in Call Center Applications Revenue Share by Players (2017-2022)
  • Table 16. Global Top AI in Call Center Applications by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in AI in Call Center Applications as of 2021)
  • Table 17. Ranking of Global Top AI in Call Center Applications Companies by Revenue (US$ Million) in 2021
  • Table 18. Global 5 Largest Players Market Share by AI in Call Center Applications Revenue (CR5 and HHI) & (2017-2022)
  • Table 19. Key Players Headquarters and Area Served
  • Table 20. Key Players AI in Call Center Applications Product Solution and Service
  • Table 21. Date of Enter into AI in Call Center Applications Market
  • Table 22. Mergers & Acquisitions, Expansion Plans
  • Table 23. Global AI in Call Center Applications Market Size by Type (2017-2022) & (US$ Million)
  • Table 24. Global AI in Call Center Applications Revenue Market Share by Type (2017-2022)
  • Table 25. Global AI in Call Center Applications Forecasted Market Size by Type (2023-2028) & (US$ Million)
  • Table 26. Global AI in Call Center Applications Revenue Market Share by Type (2023-2028)
  • Table 27. Global AI in Call Center Applications Market Size by Application (2017-2022) & (US$ Million)
  • Table 28. Global AI in Call Center Applications Revenue Share by Application (2017-2022)
  • Table 29. Global AI in Call Center Applications Forecasted Market Size by Application (2023-2028) & (US$ Million)
  • Table 30. Global AI in Call Center Applications Revenue Share by Application (2023-2028)
  • Table 31. North America AI in Call Center Applications Market Size by Type (2017-2022) & (US$ Million)
  • Table 32. North America AI in Call Center Applications Market Size by Type (2023-2028) & (US$ Million)
  • Table 33. North America AI in Call Center Applications Market Size by Application (2017-2022) & (US$ Million)
  • Table 34. North America AI in Call Center Applications Market Size by Application (2023-2028) & (US$ Million)
  • Table 35. North America AI in Call Center Applications Market Size by Country (2017-2022) & (US$ Million)
  • Table 36. North America AI in Call Center Applications Market Size by Country (2023-2028) & (US$ Million)
  • Table 37. Europe AI in Call Center Applications Market Size by Type (2017-2022) & (US$ Million)
  • Table 38. Europe AI in Call Center Applications Market Size by Type (2023-2028) & (US$ Million)
  • Table 39. Europe AI in Call Center Applications Market Size by Application (2017-2022) & (US$ Million)
  • Table 40. Europe AI in Call Center Applications Market Size by Application (2023-2028) & (US$ Million)
  • Table 41. Europe AI in Call Center Applications Market Size by Country (2017-2022) & (US$ Million)
  • Table 42. Europe AI in Call Center Applications Market Size by Country (2023-2028) & (US$ Million)
  • Table 43. Asia Pacific AI in Call Center Applications Market Size by Type (2017-2022) & (US$ Million)
  • Table 44. Asia Pacific AI in Call Center Applications Market Size by Type (2023-2028) & (US$ Million)
  • Table 45. Asia Pacific AI in Call Center Applications Market Size by Application (2017-2022) & (US$ Million)
  • Table 46. Asia Pacific AI in Call Center Applications Market Size by Application (2023-2028) & (US$ Million)
  • Table 47. Asia Pacific AI in Call Center Applications Market Size by Region (2017-2022) & (US$ Million)
  • Table 48. Asia Pacific AI in Call Center Applications Market Size by Region (2023-2028) & (US$ Million)
  • Table 49. Latin America AI in Call Center Applications Market Size by Type (2017-2022) & (US$ Million)
  • Table 50. Latin America AI in Call Center Applications Market Size by Type (2023-2028) & (US$ Million)
  • Table 51. Latin America AI in Call Center Applications Market Size by Application (2017-2022) & (US$ Million)
  • Table 52. Latin America AI in Call Center Applications Market Size by Application (2023-2028) & (US$ Million)
  • Table 53. Latin America AI in Call Center Applications Market Size by Country (2017-2022) & (US$ Million)
  • Table 54. Latin America AI in Call Center Applications Market Size by Country (2023-2028) & (US$ Million)
  • Table 55. Middle East and Africa AI in Call Center Applications Market Size by Type (2017-2022) & (US$ Million)
  • Table 56. Middle East and Africa AI in Call Center Applications Market Size by Type (2023-2028) & (US$ Million)
  • Table 57. Middle East and Africa AI in Call Center Applications Market Size by Application (2017-2022) & (US$ Million)
  • Table 58. Middle East and Africa AI in Call Center Applications Market Size by Application (2023-2028) & (US$ Million)
  • Table 59. Middle East and Africa AI in Call Center Applications Market Size by Country (2017-2022) & (US$ Million)
  • Table 60. Middle East and Africa AI in Call Center Applications Market Size by Country (2023-2028) & (US$ Million)
  • Table 61. Artificial Solutions Company Details
  • Table 62. Artificial Solutions Business Overview
  • Table 63. Artificial Solutions AI in Call Center Applications Product
  • Table 64. Artificial Solutions Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 65. Artificial Solutions Recent Developments
  • Table 66. Conversica Company Details
  • Table 67. Conversica Business Overview
  • Table 68. Conversica AI in Call Center Applications Product
  • Table 69. Conversica Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 70. Conversica Recent Developments
  • Table 71. EdgeVerve Systems Limited Company Details
  • Table 72. EdgeVerve Systems Limited Business Overview
  • Table 73. EdgeVerve Systems Limited AI in Call Center Applications Product
  • Table 74. EdgeVerve Systems Limited Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 75. EdgeVerve Systems Limited Recent Developments
  • Table 76. Five9 Company Details
  • Table 77. Five9 Business Overview
  • Table 78. Five9 AI in Call Center Applications Product
  • Table 79. Five9 Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 80. Five9 Recent Developments
  • Table 81. Google Company Details
  • Table 82. Google Business Overview
  • Table 83. Google AI in Call Center Applications Product
  • Table 84. Google Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 85. Google Recent Developments
  • Table 86. Oracle Corporation Company Details
  • Table 87. Oracle Corporation Business Overview
  • Table 88. Oracle Corporation AI in Call Center Applications Product
  • Table 89. Oracle Corporation Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 90. Oracle Corporation Recent Developments
  • Table 91. IBM Corporation Company Details
  • Table 92. IBM Corporation Business Overview
  • Table 93. IBM Corporation AI in Call Center Applications Product
  • Table 94. IBM Corporation Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 95. IBM Corporation Recent Developments
  • Table 96. Jio Haptik Technologies Limited Company Details
  • Table 97. Jio Haptik Technologies Limited Business Overview
  • Table 98. Jio Haptik Technologies Limited AI in Call Center Applications Product
  • Table 99. Jio Haptik Technologies Limited Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 100. Jio Haptik Technologies Limited Recent Developments
  • Table 101. Kore.ai Company Details
  • Table 102. Kore.ai Business Overview
  • Table 103. Kore.ai AI in Call Center Applications Product
  • Table 104. Kore.ai Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 105. Kore.ai Recent Developments
  • Table 106. Avaamo Company Details
  • Table 107. Avaamo Business Overview
  • Table 108. Avaamo AI in Call Center Applications Product
  • Table 109. Avaamo Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 110. Avaamo Recent Developments
  • Table 111. NICE Incontact Company Details
  • Table 112. NICE Incontact Business Overview
  • Table 113. NICE Incontact AI in Call Center Applications Product
  • Table 114. NICE Incontact Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 115. NICE Incontact Recent Developments
  • Table 116. Avaya Company Details
  • Table 117. Avaya Business Overview
  • Table 118. Avaya AI in Call Center Applications Product
  • Table 119. Avaya Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 120. Avaya Recent Developments
  • Table 121. Nuance Communications Company Details
  • Table 122. Nuance Communications Business Overview
  • Table 123. Nuance Communications AI in Call Center Applications Product
  • Table 124. Nuance Communications Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 125. Nuance Communications Recent Developments
  • Table 126. Observe.AI Company Details
  • Table 127. Observe.AI Business Overview
  • Table 128. Observe.AI AI in Call Center Applications Product
  • Table 129. Observe.AI Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 130. Observe.AI Recent Developments
  • Table 131. Pypestream Company Details
  • Table 132. Pypestream Business Overview
  • Table 133. Pypestream AI in Call Center Applications Product
  • Table 134. Pypestream Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 135. Pypestream Recent Developments
  • Table 136. Rulai Company Details
  • Table 137. Rulai Business Overview
  • Table 138. Rulai AI in Call Center Applications Product
  • Table 139. Rulai Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 140. Rulai Recent Developments
  • Table 141. Amazon Web Services Company Details
  • Table 142. Amazon Web Services Business Overview
  • Table 143. Amazon Web Services AI in Call Center Applications Product
  • Table 144. Amazon Web Services Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 145. Amazon Web Services Recent Developments
  • Table 146. SAP SE Company Details
  • Table 147. SAP SE Business Overview
  • Table 148. SAP SE AI in Call Center Applications Product
  • Table 149. SAP SE Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 150. SAP SE Recent Developments
  • Table 151. Creative Virtual Company Details
  • Table 152. Creative Virtual Business Overview
  • Table 153. Creative Virtual AI in Call Center Applications Product
  • Table 154. Creative Virtual Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 155. Creative Virtual Recent Developments
  • Table 156. Smart Action Company Company Details
  • Table 157. Smart Action Company Business Overview
  • Table 158. Smart Action Company AI in Call Center Applications Product
  • Table 159. Smart Action Company Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 160. Smart Action Company Recent Developments
  • Table 161. Talkdesk Company Details
  • Table 162. Talkdesk Business Overview
  • Table 163. Talkdesk AI in Call Center Applications Product
  • Table 164. Talkdesk Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 165. Talkdesk Recent Developments
  • Table 166. Twilio Company Details
  • Table 167. Twilio Business Overview
  • Table 168. Twilio AI in Call Center Applications Product
  • Table 169. Twilio Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 170. Twilio Recent Developments
  • Table 171. Call Center Studio Company Details
  • Table 172. Call Center Studio Business Overview
  • Table 173. Call Center Studio AI in Call Center Applications Product
  • Table 174. Call Center Studio Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 175. Call Center Studio Recent Developments
  • Table 176. Convoso Company Details
  • Table 177. Convoso Business Overview
  • Table 178. Convoso AI in Call Center Applications Product
  • Table 179. Convoso Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 180. Convoso Recent Developments
  • Table 181. Artefact Company Details
  • Table 182. Artefact Business Overview
  • Table 183. Artefact AI in Call Center Applications Product
  • Table 184. Artefact Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 185. Artefact Recent Developments
  • Table 186. VoiceBase Company Details
  • Table 187. VoiceBase Business Overview
  • Table 188. VoiceBase AI in Call Center Applications Product
  • Table 189. VoiceBase Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 190. VoiceBase Recent Developments
  • Table 191. Inbenta Technologies Company Details
  • Table 192. Inbenta Technologies Business Overview
  • Table 193. Inbenta Technologies AI in Call Center Applications Product
  • Table 194. Inbenta Technologies Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 195. Inbenta Technologies Recent Developments
  • Table 196. EPRO TELECOM Company Details
  • Table 197. EPRO TELECOM Business Overview
  • Table 198. EPRO TELECOM AI in Call Center Applications Product
  • Table 199. EPRO TELECOM Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 200. EPRO TELECOM Recent Developments
  • Table 201. Thrio Company Details
  • Table 202. Thrio Business Overview
  • Table 203. Thrio AI in Call Center Applications Product
  • Table 204. Thrio Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 205. Thrio Recent Developments
  • Table 206. Bright Pattern Company Details
  • Table 207. Bright Pattern Business Overview
  • Table 208. Bright Pattern AI in Call Center Applications Product
  • Table 209. Bright Pattern Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
  • Table 210. Bright Pattern Recent Developments
  • Table 211. Research Programs/Design for This Report
  • Table 212. Key Data Information from Secondary Sources
  • Table 213. Key Data Information from Primary Sources

List of Figures

  • Figure 1. Global AI in Call Center Applications Market Share by Type: 2021 VS 2028
  • Figure 2. On-Premise Features
  • Figure 3. Cloud-based Features
  • Figure 4. Global AI in Call Center Applications Market Share by Application: 2021 VS 2028
  • Figure 5. Intelligent Customer Service Robot Case Studies
  • Figure 6. Intelligent Quality Inspection Case Studies
  • Figure 7. Intelligent Navigation Case Studies
  • Figure 8. Intelligent Analysis Case Studies
  • Figure 9. AI in Call Center Applications Report Years Considered
  • Figure 10. Global AI in Call Center Applications Market Size (US$ Million), Year-over-Year: 2017-2028
  • Figure 11. Global AI in Call Center Applications Market Size, (US$ Million), 2017 VS 2021 VS 2028
  • Figure 12. Global AI in Call Center Applications Market Share by Region: 2021 VS 2028
  • Figure 13. Global AI in Call Center Applications Market Share by Players in 2021
  • Figure 14. Global Top AI in Call Center Applications Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in AI in Call Center Applications as of 2021)
  • Figure 15. The Top 10 and 5 Players Market Share by AI in Call Center Applications Revenue in 2021
  • Figure 16. North America AI in Call Center Applications Market Size YoY (2017-2028) & (US$ Million)
  • Figure 17. North America AI in Call Center Applications Market Size Market Share by Type (2017-2028)
  • Figure 18. North America AI in Call Center Applications Market Size Market Share by Application (2017-2028)
  • Figure 19. North America AI in Call Center Applications Market Size Share by Country (2017-2028)
  • Figure 20. United States AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 21. Canada AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 22. Europe AI in Call Center Applications Market Size YoY (2017-2028) & (US$ Million)
  • Figure 23. Europe AI in Call Center Applications Market Size Market Share by Type (2017-2028)
  • Figure 24. Europe AI in Call Center Applications Market Size Market Share by Application (2017-2028)
  • Figure 25. Europe AI in Call Center Applications Market Size Share by Country (2017-2028)
  • Figure 26. Germany AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 27. France AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 28. U.K. AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 29. Italy AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 30. Russia AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 31. Nordic Countries AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 32. Asia-Pacific AI in Call Center Applications Market Size YoY (2017-2028) & (US$ Million)
  • Figure 33. Asia Pacific AI in Call Center Applications Market Size Market Share by Type (2017-2028)
  • Figure 34. Asia Pacific AI in Call Center Applications Market Size Market Share by Application (2017-2028)
  • Figure 35. Asia Pacific AI in Call Center Applications Market Size Share by Region (2017-2028)
  • Figure 36. China AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 37. Japan AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 38. South Korea AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 39. Southeast Asia AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 40. India AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 41. Australia AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 42. Latin America AI in Call Center Applications Market Size YoY (2017-2028) & (US$ Million)
  • Figure 43. Latin America AI in Call Center Applications Market Size Market Share by Type (2017-2028)
  • Figure 44. Latin America AI in Call Center Applications Market Size Market Share by Application (2017-2028)
  • Figure 45. Latin America AI in Call Center Applications Market Size Share by Country (2017-2028)
  • Figure 46. Mexico AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 47. Brazil AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 48. Middle East & Africa AI in Call Center Applications Market Size YoY (2017-2028) & (US$ Million)
  • Figure 49. Middle East and Africa AI in Call Center Applications Market Size Market Share by Type (2017-2028)
  • Figure 50. Middle East and Africa AI in Call Center Applications Market Size Market Share by Application (2017-2028)
  • Figure 51. Middle East and Africa AI in Call Center Applications Market Size Share by Country (2017-2028)
  • Figure 52. Turkey AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 53. Saudi Arabia AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 54. UAE AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
  • Figure 55. Artificial Solutions Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 56. Conversica Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 57. EdgeVerve Systems Limited Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 58. Five9 Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 59. Google Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 60. Oracle Corporation Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 61. IBM Corporation Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 62. Jio Haptik Technologies Limited Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 63. Kore.ai Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 64. Avaamo Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 65. NICE Incontact Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 66. Avaya Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 67. Nuance Communications Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 68. Observe.AI Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 69. Pypestream Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 70. Rulai Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 71. Amazon Web Services Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 72. SAP SE Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 73. Creative Virtual Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 74. Smart Action Company Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 75. Talkdesk Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 76. Twilio Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 77. Call Center Studio Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 78. Convoso Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 79. Artefact Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 80. VoiceBase Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 81. Inbenta Technologies Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 82. EPRO TELECOM Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 83. Thrio Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 84. Bright Pattern Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
  • Figure 85. Bottom-up and Top-down Approaches for This Report
  • Figure 86. Data Triangulation
  • Figure 87. Key Executives Interviewed
目次

This research report focuses on the AI in Call Center Applications Market. It analyzes market size, trends and demand forecasts, as well as growth factors and challenges. The report provides market data breakdowns by type, application, company, and region, in addition to competitive landscape and key company profiles.

TABLE OF CONTENTS

1 Report Business Overview

  • 1.1 Study Scope
  • 1.2 Market Analysis by Type
    • 1.2.1 Global AI in Call Center Applications Market Size Growth Rate by Type, 2017 VS 2021 VS 2028
    • 1.2.2 On-Premise
    • 1.2.3 Cloud-based
  • 1.3 Market by Application
    • 1.3.1 Global AI in Call Center Applications Market Size Growth Rate by Application, 2017 VS 2021 VS 2028
    • 1.3.2 Intelligent Customer Service Robot
    • 1.3.3 Intelligent Quality Inspection
    • 1.3.4 Intelligent Navigation
    • 1.3.5 Intelligent Analysis
  • 1.4 Study Objectives
  • 1.5 Years Considered

2 Global Growth Trends

  • 2.1 Global AI in Call Center Applications Market Perspective (2017-2028)
  • 2.2 AI in Call Center Applications Growth Trends by Region
    • 2.2.1 AI in Call Center Applications Market Size by Region: 2017 VS 2021 VS 2028
    • 2.2.2 AI in Call Center Applications Historic Market Size by Region (2017-2022)
    • 2.2.3 AI in Call Center Applications Forecasted Market Size by Region (2023-2028)
  • 2.3 AI in Call Center Applications Market Dynamics
    • 2.3.1 AI in Call Center Applications Industry Trends
    • 2.3.2 AI in Call Center Applications Market Drivers
    • 2.3.3 AI in Call Center Applications Market Challenges
    • 2.3.4 AI in Call Center Applications Market Restraints

3 Competition Landscape by Key Players

  • 3.1 Global Top AI in Call Center Applications Players by Revenue
    • 3.1.1 Global Top AI in Call Center Applications Players by Revenue (2017-2022)
    • 3.1.2 Global AI in Call Center Applications Revenue Market Share by Players (2017-2022)
  • 3.2 Global AI in Call Center Applications Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
  • 3.3 Players Covered: Ranking by AI in Call Center Applications Revenue
  • 3.4 Global AI in Call Center Applications Market Concentration Ratio
    • 3.4.1 Global AI in Call Center Applications Market Concentration Ratio (CR5 and HHI)
    • 3.4.2 Global Top 10 and Top 5 Companies by AI in Call Center Applications Revenue in 2021
  • 3.5 AI in Call Center Applications Key Players Head office and Area Served
  • 3.6 Key Players AI in Call Center Applications Product Solution and Service
  • 3.7 Date of Enter into AI in Call Center Applications Market
  • 3.8 Mergers & Acquisitions, Expansion Plans

4 AI in Call Center Applications Breakdown Data by Type

  • 4.1 Global AI in Call Center Applications Historic Market Size by Type (2017-2022)
  • 4.2 Global AI in Call Center Applications Forecasted Market Size by Type (2023-2028)

5 AI in Call Center Applications Breakdown Data by Application

  • 5.1 Global AI in Call Center Applications Historic Market Size by Application (2017-2022)
  • 5.2 Global AI in Call Center Applications Forecasted Market Size by Application (2023-2028)

6 North America

  • 6.1 North America AI in Call Center Applications Market Size (2017-2028)
  • 6.2 North America AI in Call Center Applications Market Size by Type
    • 6.2.1 North America AI in Call Center Applications Market Size by Type (2017-2022)
    • 6.2.2 North America AI in Call Center Applications Market Size by Type (2023-2028)
    • 6.2.3 North America AI in Call Center Applications Market Share by Type (2017-2028)
  • 6.3 North America AI in Call Center Applications Market Size by Application
    • 6.3.1 North America AI in Call Center Applications Market Size by Application (2017-2022)
    • 6.3.2 North America AI in Call Center Applications Market Size by Application (2023-2028)
    • 6.3.3 North America AI in Call Center Applications Market Share by Application (2017-2028)
  • 6.4 North America AI in Call Center Applications Market Size by Country
    • 6.4.1 North America AI in Call Center Applications Market Size by Country (2017-2022)
    • 6.4.2 North America AI in Call Center Applications Market Size by Country (2023-2028)
    • 6.4.3 United States
    • 6.4.4 Canada

7 Europe

  • 7.1 Europe AI in Call Center Applications Market Size (2017-2028)
  • 7.2 Europe AI in Call Center Applications Market Size by Type
    • 7.2.1 Europe AI in Call Center Applications Market Size by Type (2017-2022)
    • 7.2.2 Europe AI in Call Center Applications Market Size by Type (2023-2028)
    • 7.2.3 Europe AI in Call Center Applications Market Share by Type (2017-2028)
  • 7.3 Europe AI in Call Center Applications Market Size by Application
    • 7.3.1 Europe AI in Call Center Applications Market Size by Application (2017-2022)
    • 7.3.2 Europe AI in Call Center Applications Market Size by Application (2023-2028)
    • 7.3.3 Europe AI in Call Center Applications Market Share by Application (2017-2028)
  • 7.4 Europe AI in Call Center Applications Market Size by Country
    • 7.4.1 Europe AI in Call Center Applications Market Size by Country (2017-2022)
    • 7.4.2 Europe AI in Call Center Applications Market Size by Country (2023-2028)
    • 7.4.3 Germany
    • 7.4.4 France
    • 7.4.5 U.K.
    • 7.4.6 Italy
    • 7.4.7 Russia
    • 7.4.8 Nordic Countries

8 Asia-Pacific

  • 8.1 Asia-Pacific AI in Call Center Applications Market Size (2017-2028)
  • 8.2 Asia-Pacific AI in Call Center Applications Market Size by Type
    • 8.2.1 Asia-Pacific AI in Call Center Applications Market Size by Type (2017-2022)
    • 8.2.2 Asia-Pacific AI in Call Center Applications Market Size by Type (2023-2028)
    • 8.2.3 Asia-Pacific AI in Call Center Applications Market Share by Type (2017-2028)
  • 8.3 Asia-Pacific AI in Call Center Applications Market Size by Application
    • 8.3.1 Asia-Pacific AI in Call Center Applications Market Size by Application (2017-2022)
    • 8.3.2 Asia-Pacific AI in Call Center Applications Market Size by Application (2023-2028)
    • 8.3.3 Asia-Pacific AI in Call Center Applications Market Share by Application (2017-2028)
  • 8.4 Asia-Pacific AI in Call Center Applications Market Size by Region
    • 8.4.1 Asia-Pacific AI in Call Center Applications Market Size by Region (2017-2022)
    • 8.4.2 Asia-Pacific AI in Call Center Applications Market Size by Region (2023-2028)
    • 8.4.3 China
    • 8.4.4 Japan
    • 8.4.5 South Korea
    • 8.4.6 Southeast Asia
    • 8.4.7 India
    • 8.4.8 Australia

9 Latin America

  • 9.1 Latin America AI in Call Center Applications Market Size (2017-2028)
  • 9.2 Latin America AI in Call Center Applications Market Size by Type
    • 9.2.1 Latin America AI in Call Center Applications Market Size by Type (2017-2022)
    • 9.2.2 Latin America AI in Call Center Applications Market Size by Type (2023-2028)
    • 9.2.3 Latin America AI in Call Center Applications Market Share by Type (2017-2028)
  • 9.3 Latin America AI in Call Center Applications Market Size by Application
    • 9.3.1 Latin America AI in Call Center Applications Market Size by Application (2017-2022)
    • 9.3.2 Latin America AI in Call Center Applications Market Size by Application (2023-2028)
    • 9.3.3 Latin America AI in Call Center Applications Market Share by Application (2017-2028)
  • 9.4 Latin America AI in Call Center Applications Market Size by Country
    • 9.4.1 Latin America AI in Call Center Applications Market Size by Country (2017-2022)
    • 9.4.2 Latin America AI in Call Center Applications Market Size by Country (2023-2028)
    • 9.4.3 Mexico
    • 9.4.4 Brazil

10 Middle East & Africa

  • 10.1 Middle East & Africa AI in Call Center Applications Market Size (2017-2028)
  • 10.2 Middle East & Africa AI in Call Center Applications Market Size by Type
    • 10.2.1 Middle East & Africa AI in Call Center Applications Market Size by Type (2017-2022)
    • 10.2.2 Middle East & Africa AI in Call Center Applications Market Size by Type (2023-2028)
    • 10.2.3 Middle East & Africa AI in Call Center Applications Market Share by Type (2017-2028)
  • 10.3 Middle East & Africa AI in Call Center Applications Market Size by Application
    • 10.3.1 Middle East & Africa AI in Call Center Applications Market Size by Application (2017-2022)
    • 10.3.2 Middle East & Africa AI in Call Center Applications Market Size by Application (2023-2028)
    • 10.3.3 Middle East & Africa AI in Call Center Applications Market Share by Application (2017-2028)
  • 10.4 Middle East & Africa AI in Call Center Applications Market Size by Country
    • 10.4.1 Middle East & Africa AI in Call Center Applications Market Size by Country (2017-2022)
    • 10.4.2 Middle East & Africa AI in Call Center Applications Market Size by Country (2023-2028)
    • 10.4.3 Turkey
    • 10.4.4 Saudi Arabia
    • 10.4.5 UAE

11 Key Players Profiles

  • 11.1 Artificial Solutions
    • 11.1.1 Artificial Solutions Company Details
    • 11.1.2 Artificial Solutions Business Overview
    • 11.1.3 Artificial Solutions AI in Call Center Applications Introduction
    • 11.1.4 Artificial Solutions Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.1.5 Artificial Solutions Recent Developments
  • 11.2 Conversica
    • 11.2.1 Conversica Company Details
    • 11.2.2 Conversica Business Overview
    • 11.2.3 Conversica AI in Call Center Applications Introduction
    • 11.2.4 Conversica Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.2.5 Conversica Recent Developments
  • 11.3 EdgeVerve Systems Limited
    • 11.3.1 EdgeVerve Systems Limited Company Details
    • 11.3.2 EdgeVerve Systems Limited Business Overview
    • 11.3.3 EdgeVerve Systems Limited AI in Call Center Applications Introduction
    • 11.3.4 EdgeVerve Systems Limited Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.3.5 EdgeVerve Systems Limited Recent Developments
  • 11.4 Five9
    • 11.4.1 Five9 Company Details
    • 11.4.2 Five9 Business Overview
    • 11.4.3 Five9 AI in Call Center Applications Introduction
    • 11.4.4 Five9 Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.4.5 Five9 Recent Developments
  • 11.5 Google
    • 11.5.1 Google Company Details
    • 11.5.2 Google Business Overview
    • 11.5.3 Google AI in Call Center Applications Introduction
    • 11.5.4 Google Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.5.5 Google Recent Developments
  • 11.6 Oracle Corporation
    • 11.6.1 Oracle Corporation Company Details
    • 11.6.2 Oracle Corporation Business Overview
    • 11.6.3 Oracle Corporation AI in Call Center Applications Introduction
    • 11.6.4 Oracle Corporation Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.6.5 Oracle Corporation Recent Developments
  • 11.7 IBM Corporation
    • 11.7.1 IBM Corporation Company Details
    • 11.7.2 IBM Corporation Business Overview
    • 11.7.3 IBM Corporation AI in Call Center Applications Introduction
    • 11.7.4 IBM Corporation Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.7.5 IBM Corporation Recent Developments
  • 11.8 Jio Haptik Technologies Limited
    • 11.8.1 Jio Haptik Technologies Limited Company Details
    • 11.8.2 Jio Haptik Technologies Limited Business Overview
    • 11.8.3 Jio Haptik Technologies Limited AI in Call Center Applications Introduction
    • 11.8.4 Jio Haptik Technologies Limited Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.8.5 Jio Haptik Technologies Limited Recent Developments
  • 11.9 Kore.ai
    • 11.9.1 Kore.ai Company Details
    • 11.9.2 Kore.ai Business Overview
    • 11.9.3 Kore.ai AI in Call Center Applications Introduction
    • 11.9.4 Kore.ai Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.9.5 Kore.ai Recent Developments
  • 11.10 Avaamo
    • 11.10.1 Avaamo Company Details
    • 11.10.2 Avaamo Business Overview
    • 11.10.3 Avaamo AI in Call Center Applications Introduction
    • 11.10.4 Avaamo Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.10.5 Avaamo Recent Developments
  • 11.11 NICE Incontact
    • 11.11.1 NICE Incontact Company Details
    • 11.11.2 NICE Incontact Business Overview
    • 11.11.3 NICE Incontact AI in Call Center Applications Introduction
    • 11.11.4 NICE Incontact Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.11.5 NICE Incontact Recent Developments
  • 11.12 Avaya
    • 11.12.1 Avaya Company Details
    • 11.12.2 Avaya Business Overview
    • 11.12.3 Avaya AI in Call Center Applications Introduction
    • 11.12.4 Avaya Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.12.5 Avaya Recent Developments
  • 11.13 Nuance Communications
    • 11.13.1 Nuance Communications Company Details
    • 11.13.2 Nuance Communications Business Overview
    • 11.13.3 Nuance Communications AI in Call Center Applications Introduction
    • 11.13.4 Nuance Communications Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.13.5 Nuance Communications Recent Developments
  • 11.14 Observe.AI
    • 11.14.1 Observe.AI Company Details
    • 11.14.2 Observe.AI Business Overview
    • 11.14.3 Observe.AI AI in Call Center Applications Introduction
    • 11.14.4 Observe.AI Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.14.5 Observe.AI Recent Developments
  • 11.15 Pypestream
    • 11.15.1 Pypestream Company Details
    • 11.15.2 Pypestream Business Overview
    • 11.15.3 Pypestream AI in Call Center Applications Introduction
    • 11.15.4 Pypestream Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.15.5 Pypestream Recent Developments
  • 11.16 Rulai
    • 11.16.1 Rulai Company Details
    • 11.16.2 Rulai Business Overview
    • 11.16.3 Rulai AI in Call Center Applications Introduction
    • 11.16.4 Rulai Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.16.5 Rulai Recent Developments
  • 11.17 Amazon Web Services
    • 11.17.1 Amazon Web Services Company Details
    • 11.17.2 Amazon Web Services Business Overview
    • 11.17.3 Amazon Web Services AI in Call Center Applications Introduction
    • 11.17.4 Amazon Web Services Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.17.5 Amazon Web Services Recent Developments
  • 11.18 SAP SE
    • 11.18.1 SAP SE Company Details
    • 11.18.2 SAP SE Business Overview
    • 11.18.3 SAP SE AI in Call Center Applications Introduction
    • 11.18.4 SAP SE Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.18.5 SAP SE Recent Developments
  • 11.19 Creative Virtual
    • 11.19.1 Creative Virtual Company Details
    • 11.19.2 Creative Virtual Business Overview
    • 11.19.3 Creative Virtual AI in Call Center Applications Introduction
    • 11.19.4 Creative Virtual Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.19.5 Creative Virtual Recent Developments
  • 11.20 Smart Action Company
    • 11.20.1 Smart Action Company Company Details
    • 11.20.2 Smart Action Company Business Overview
    • 11.20.3 Smart Action Company AI in Call Center Applications Introduction
    • 11.20.4 Smart Action Company Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.20.5 Smart Action Company Recent Developments
  • 11.21 Talkdesk
    • 11.21.1 Talkdesk Company Details
    • 11.21.2 Talkdesk Business Overview
    • 11.21.3 Talkdesk AI in Call Center Applications Introduction
    • 11.21.4 Talkdesk Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.21.5 Talkdesk Recent Developments
  • 11.22 Twilio
    • 11.22.1 Twilio Company Details
    • 11.22.2 Twilio Business Overview
    • 11.22.3 Twilio AI in Call Center Applications Introduction
    • 11.22.4 Twilio Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.22.5 Twilio Recent Developments
  • 11.23 Call Center Studio
    • 11.23.1 Call Center Studio Company Details
    • 11.23.2 Call Center Studio Business Overview
    • 11.23.3 Call Center Studio AI in Call Center Applications Introduction
    • 11.23.4 Call Center Studio Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.23.5 Call Center Studio Recent Developments
  • 11.24 Convoso
    • 11.24.1 Convoso Company Details
    • 11.24.2 Convoso Business Overview
    • 11.24.3 Convoso AI in Call Center Applications Introduction
    • 11.24.4 Convoso Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.24.5 Convoso Recent Developments
  • 11.25 Artefact
    • 11.25.1 Artefact Company Details
    • 11.25.2 Artefact Business Overview
    • 11.25.3 Artefact AI in Call Center Applications Introduction
    • 11.25.4 Artefact Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.25.5 Artefact Recent Developments
  • 11.26 VoiceBase
    • 11.26.1 VoiceBase Company Details
    • 11.26.2 VoiceBase Business Overview
    • 11.26.3 VoiceBase AI in Call Center Applications Introduction
    • 11.26.4 VoiceBase Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.26.5 VoiceBase Recent Developments
  • 11.27 Inbenta Technologies
    • 11.27.1 Inbenta Technologies Company Details
    • 11.27.2 Inbenta Technologies Business Overview
    • 11.27.3 Inbenta Technologies AI in Call Center Applications Introduction
    • 11.27.4 Inbenta Technologies Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.27.5 Inbenta Technologies Recent Developments
  • 11.28 EPRO TELECOM
    • 11.28.1 EPRO TELECOM Company Details
    • 11.28.2 EPRO TELECOM Business Overview
    • 11.28.3 EPRO TELECOM AI in Call Center Applications Introduction
    • 11.28.4 EPRO TELECOM Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.28.5 EPRO TELECOM Recent Developments
  • 11.29 Thrio
    • 11.29.1 Thrio Company Details
    • 11.29.2 Thrio Business Overview
    • 11.29.3 Thrio AI in Call Center Applications Introduction
    • 11.29.4 Thrio Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.29.5 Thrio Recent Developments
  • 11.30 Bright Pattern
    • 11.30.1 Bright Pattern Company Details
    • 11.30.2 Bright Pattern Business Overview
    • 11.30.3 Bright Pattern AI in Call Center Applications Introduction
    • 11.30.4 Bright Pattern Revenue in AI in Call Center Applications Business (2017-2022)
    • 11.30.5 Bright Pattern Recent Developments

12 Analyst's Viewpoints/Conclusions

13 Appendix

  • 13.1 Research Methodology
    • 13.1.1 Methodology/Research Approach
    • 13.1.2 Data Source
  • 13.2 Author Details
  • 13.3 Disclaimer