小売物流のインド市場の評価、タイプ別、ソリューション別、輸送モード別、地域別、機会、予測、2019年～2033年

インドの小売物流市場は、テクノロジーの進歩、eコマースブーム、PM Gati Shakti、国家物流政策（NLP）、ULIP（統一物流インターフェースプラットフォーム）などの支援的な政府プログラムにより、インフラのアップグレードや物流企業間の相互運用性が促進され、民間セクターのイノベーションと相まって、2025年の108億3,000万米ドルから2033年には281億3,000万米ドルに成長し、予測期間中のCAGRは12.67％と予測されています。企業は現在、AI、IoT、倉庫ロボット工学を小売物流業務に融合させ、迅速なターンアラウンドとコスト効率の向上を目指しています。

インドにおける小売物流は、単純な商品の移動の域を超え、今や速度、可視性、付加価値の統合に移行しています。インドの小売エコシステムが大都市からティア2・ティア3都市へと拡大するにつれ、俊敏で技術主導の物流への需要が高まっています。市場は、オムニチャネルフルフィルメント、エクスプレスデリバリー、リバース物流が新たなバックボーンを形成し、ますますデジタル化、分散化する消費者ベースに対応するために進化しています。

パンデミック以降、従来の小売物流とeコマース物流の区別は曖昧になっています。小売企業は現在、リアルタイムの在庫管理、ラストワンマイルのルート最適化、シームレスな返品処理を可能にする物流パートナーを期待しています。

しかし、マルチモーダルな接続性、熟練した労働力、地方のラストワンマイルアクセスには、依然として能力格差が残っています。次の成長段階は、物流プロバイダーがオペレーションだけでなく、インテリジェンスもどれだけ拡張できるかにかかっています。

例えば、2025年6月、Shadowfax Technology Pvt. Ltd.は、電気自動車（EV）フリートを拡大し、毎月500台から600台を追加する計画を発表しました。現在、EVは同社のクイック・コマース・デリバリーの約25％を賄い、デリバリー全体の7％から8％を占めていますが、2025年末までにEVベースのデリバリー15％を達成することを目標としています。同社は、ベンガルール、チェンナイ、ムンバイ、プネー、ハイデラバード、NCR、ジャイプールの主要7都市でEVを運行しており、年末までにティア2拠点を含む15都市から18都市に拡大する計画です。Shadowfaxは、充電式バッテリーと交換式バッテリーの両方のEVモデルを使用し、配送パートナーの柔軟性と稼働時間を最大化しています。

目次

第1章 プロジェクトの範囲と定義

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 顧客の声

• より迅速な配達の需要
• 透明性の必要性
• 持続可能性に関する懸念
• パーソナライズされたサービス

第5章 インドの小売物流市場の展望、2019年～2033年

• 市場規模分析と予測
  • 金額別
• 市場シェア分析と予測
  • タイプ別
    • 従来の小売物流
    • Eコマース小売物流
  • ソリューション別
    • コマースの実現
    • サプライチェーンソリューション
    • リバース物流と清算
    • 輸送管理
    • その他
  • 輸送モード別
    • 道路
    • 鉄道
    • 航空路と水路
  • 地域別
    • 北部
    • 東部
    • 西部・中央部
    • 南部
  • 企業別市場シェア分析（上位5社およびその他-金額ベース、2025年）
• 市場マップ分析、2025年
  • タイプ別
  • ソリューション別
  • 輸送モード別
  • 地域別

第6章 需要供給分析

第7章 バリューチェーン分析

第8章 ポーターのファイブフォース分析

第9章 PESTLE分析

第10章 市場力学

• 市場促進要因
• 市場の課題

第11章 市場動向と発展

第12章 政策と規制状況

第13章 ケーススタディ

第14章 競合情勢

• 市場リーダー上位5社の競合マトリックス
• 上位5社のSWOT分析
• 市場上位10の主要企業の情勢
  • Delhivery Ltd.
  • 会社概要
  • 主要経営陣
  • 製品とサービス
  • 財務状況（報告通り）
  • 主要市場への注力と地理的プレゼンス
  • 最近の動向/コラボレーション/パートナーシップ/合併と買収
  • Blue Dart Express Ltd.
  • DTDC Express Ltd.
  • Safexpress Pvt. Ltd.
  • Mahindra Logistics Ltd.
  • TCI Express Ltd.
  • XpressBees
  • Allcargo Logistics Ltd.（including Gati operations）
  • Shadowfax Technologies Pvt. Ltd.
  • Om Logistics Supply Chain Pvt. Ltd.

上記の企業は市場シェアに応じて注文を保留するものではなく、調査作業中に入手可能な情報に応じて変更される可能性があります。

第15章 戦略的提言

第16章 調査会社について・免責事項

List of Tables

• Table 1. Competition Matrix of Top 5 Market Leaders
• Table 2. Mergers & Acquisitions/ Joint Ventures (If Applicable)
• Table 3. About Us - Regions and Countries Where We Have Executed Client Projects

List of Figures

• Figure 1. India Retail Logistics Market, By Value, In USD Billion, FY2019-FY2033F
• Figure 2. India Retail Logistics Market Share (%), By Type, FY2019-FY2033F
• Figure 3. India Retail Logistics Market Share (%), By Solution, FY2019-FY2033F
• Figure 4. India Retail Logistics Market Share (%), By Mode of Transport, FY2019-FY2033F
• Figure 5. India Retail Logistics Market Share (%), By Region, FY2019-FY2033F
• Figure 6. By Type Map-Market Size (USD Billion) & Growth Rate (%), FY2025
• Figure 7. By Solution Map-Market Size (USD Billion) & Growth Rate (%), FY2025
• Figure 8. By Mode of Transport Map-Market Size (USD Billion) & Growth Rate (%), FY2025
• Figure 9. By Region Map-Market Size (USD Billion) & Growth Rate (%), FY2025

India retail logistics market is projected to witness a CAGR of 12.67% during the forecast period FY2026-FY2033, growing from USD 10.83 billion in FY2025 to USD 28.13 billion in FY2033 due to advancements in technology, e-commerce boom, supportive government programs such as PM Gati Shakti, National Logistics Policy (NLP), and ULIP (Unified Logistics Interface Platform) which have catalyzed infrastructure upgrades and interoperability between logistics players coupled with innovations in private sector. Companies are now blending AI, IoT, and warehouse robotics into their retail logistics operations, aiming for faster turnarounds and better cost efficiency.

Retail logistics in India has moved beyond the simple movement of goods - it is now about velocity, visibility, and value-added integration. As India's retail ecosystem expands across metros and deep into Tier 2 and 3 cities, the demand for agile, tech-driven logistics is rising. The market is evolving to serve an increasingly digital and dispersed consumer base, with omnichannel fulfillment, express deliveries, and reverse logistics forming its new backbone.

Post-pandemic, the distinction between conventional and e-commerce retail logistics has blurred. Retailers now expect logistics partners to enable real-time inventory management, last-mile route optimization, and seamless return handling.

However, capacity gaps remain in multimodal connectivity, skilled workforce, and rural last-mile access. The next phase of growth will depend on how well logistics providers can scale not just operations, but also intelligence.

For instance, in June 2025, Shadowfax Technology Pvt. Ltd. announced plans to expand its electric vehicle (EV) fleet by adding 500-600 units each month. Currently, EVs power about 25% of its quick-commerce deliveries and account for 7-8% of total deliveries, with a target to reach 15% EV-based deliveries by the end of 2025. The company operates EVs in seven major cities, including Bengaluru, Chennai, Mumbai, Pune, Hyderabad, NCR, and Jaipur, and plans to expand to 15-18 cities, including Tier 2 locations, by year-end. Shadowfax uses both chargeable battery and swappable battery EV models to maximize flexibility and uptime for delivery partners.

E-Commerce Boom and Tier-2 and 3 City Penetration Brings Market Growth

India's e-commerce boom has fundamentally reshaped logistics requirements. With over 190 million online shoppers projected by FY2025, the pressure to fulfil orders across semi-urban and rural India has intensified. Retailers and D2C brands are now demanding pan-India logistics networks with dynamic routing, hyperlocal delivery, and plug-and-play warehousing.

In November 2023, XpressBees (BusyBees Logistics Solutions Pvt Ltd.), a leading logistics firm, joined the Open Network for Digital Commerce (ONDC), enabling delivery services to over 20,000 pin codes across India. Leveraging ONDC's digital framework, XpressBees aims to optimize order processing, tracking, and timely deliveries, strengthening its position in India's e-commerce sector. Similarly, Shadowfax expanded its crowdsourced delivery fleet to service hyperlocal fashion and electronics orders for platforms such as Flipkart and Nykaa. This growth is matched by D2C brands launching pan-India campaigns, driving demand for agile, scalable, last-mile solutions.

Technology-Led Supply Chain Optimization to Shape the Market

Retail logistics is no longer about movement; it is about orchestration. Technology now plays a significant role in synchronizing supply chain nodes, predicting disruptions, managing returns, and improving operational KPIs.

In April 2024, Delhivery Ltd. mentioned quarterly results, unveiled Orion 3.0, an upgraded logistics platform with AI-powered delivery routing, automatic load balancing, and predictive Estimated Times of Arrival (ETAs). It helped reduce missed deliveries by 19% in Q1 FY25 and shortened average TAT (turnaround time) by 14% in Tier-1 cities.

Tech-first logistics is not a bonus anymore; it is a baseline. Platforms that lack API integrations, predictive analytics, or real-time dashboards are falling out of favour with both retailers and consumers.

E-Commerce Retail Logistics Segment Dominates the Global Market Share

Among all types, e-commerce retail logistics dominates the market, driven by higher order volumes, faster fulfilment cycles, and increased customer expectations for service transparency. This segment has driven most of the innovation: real-time tracking, reverse logistics flows, last-mile crowdsourcing, and delivery lockers. Logistics providers are investing heavily in this space to meet the needs of online-first retailers and D2C brands.

For instance, in February 2024, FedEx (Federal Express Corp) began piloting blockchain-powered smart contracts on select Asia-Europe freight corridors. These contracts automate payment upon delivery confirmation and integrate timestamped document verification, cutting dispute resolution times by over 60%, according to FedEx Innovation Lab.

Moreover, returns from online fashion and electronics purchases are pushing logistics firms to enhance reverse logistics efficiency, with some players offering real-time refund triggers upon pickup confirmation.

Key Players Landscape and Outlook

India's retail logistics sector is a blend of scale, specialization, and digital intelligence. Delhivery, with its pan-India reach and Orion tech platform, leads in large-scale e-commerce and reverse logistics. Blue Dart retains a stronghold in express air delivery and B2B retail, while DTDC is leaning into regional distribution and franchise-led growth. XpressBees and Shadowfax have become specialists in hyperlocal and D2C fulfilment. Safexpress and Mahindra Logistics cater to organized retail chains, especially FMCG and apparel. Meanwhile, Allcargo (via Gati) is betting on multimodal integrations and warehousing for end-to-end control. Recent developments such as TCI Express' investment in automated sortation hubs (March 2024) and Om Logistics' new mega warehouse in Haryana (June 2024) further signal that players are not just expanding network footprints - they are building smarter, faster, and more predictive logistics ecosystems.

For instance, in April 2025, Delhivery Ltd. signed a definitive agreement to acquire a controlling stake in Ecom Express Limited for approximately USD 170.7 million (INR 1,400 crore) in cash. The acquisition aims to enhance cost efficiency, speed, and reach across the Indian logistics sector by leveraging synergies in infrastructure, technology, and networks.

Table of Contents

1. Project Scope and Definitions

2. Research Methodology

3. Executive Summary

4. Voice of Customers

• 4.1. Demand for Faster Deliveries
• 4.2. Need for Transparency
• 4.3. Sustainability Concerns
• 4.4. Personalized Services

5. India Retail Logistics Market Outlook, FY2019-FY2033F

• 5.1. Market Size Analysis & Forecast
  • 5.1.1. By Value
• 5.2. Market Share Analysis & Forecast
  • 5.2.1. By Type
    • 5.2.1.1. Conventional Retail Logistics
    • 5.2.1.2. E-commerce Retail Logistics
  • 5.2.2. By Solution
    • 5.2.2.1. Commerce Enablement
    • 5.2.2.2. Supply Chain Solutions
    • 5.2.2.3. Reverse Logistics and Liquidation
    • 5.2.2.4. Transportation Management
    • 5.2.2.5. Others
  • 5.2.3. By Mode of Transport
    • 5.2.3.1. Roadways
    • 5.2.3.2. Railways
    • 5.2.3.3. Airways and Waterways
  • 5.2.4. By Region
    • 5.2.4.1. North
    • 5.2.4.2. East
    • 5.2.4.3. West and Central
    • 5.2.4.4. South
  • 5.2.5. By Company Market Share Analysis (Top 5 Companies and Others - By Value, FY2025)
• 5.3. Market Map Analysis, FY2025
  • 5.3.1. By Type
  • 5.3.2. By Solution
  • 5.3.3. By Mode of Transportation
  • 5.3.4. By Region

6. Demand Supply Analysis

7. Value Chain Analysis

8. Porter's Five Forces Analysis

9. PESTLE Analysis

10. Market Dynamics

• 10.1. Market Drivers
• 10.2. Market Challenges

11. Market Trends and Developments

12. Policy and Regulatory Landscape

13. Case Studies

14. Competitive Landscape

• 14.1. Competition Matrix of Top 5 Market Leaders
• 14.2. SWOT Analysis for Top 5 Players
• 14.3. Key Players Landscape for Top 10 Market Players
  • 14.3.1. Delhivery Ltd.
    • 14.3.1.1. Company Details
    • 14.3.1.2. Key Management Personnel
    • 14.3.1.3. Products and Services
    • 14.3.1.4. Financials (As Reported)
    • 14.3.1.5. Key Market Focus and Geographical Presence
    • 14.3.1.6. Recent Developments/Collaborations/Partnerships/Mergers and Acquisition
  • 14.3.2. Blue Dart Express Ltd.
  • 14.3.3. DTDC Express Ltd.
  • 14.3.4. Safexpress Pvt. Ltd.
  • 14.3.5. Mahindra Logistics Ltd.
  • 14.3.6. TCI Express Ltd.
  • 14.3.7. XpressBees
  • 14.3.8. Allcargo Logistics Ltd. (including Gati operations)
  • 14.3.9. Shadowfax Technologies Pvt. Ltd.
  • 14.3.10. Om Logistics Supply Chain Pvt. Ltd.

Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.

15. Strategic Recommendations

16. About Us and Disclaimer