市場調査レポート
商品コード
1349774

マネージドサービスの世界市場:サービスタイプ別、展開タイプ別、業界別、地域別-2028年までの予測

Managed Services Market by Service Type (Managed Security Service, Managed Network Service, and Managed IT Infrastructure and Data Center Service), Deployment Type (On-premises and Cloud) Vertical and Region - Global Forecast to 2028

出版日: | 発行: MarketsandMarkets | ページ情報: 英文 355 Pages | 納期: 即納可能 即納可能とは

● お客様のご希望に応じて、既存データの加工や未掲載情報(例:国別セグメント)の追加などの対応が可能です。  詳細はお問い合わせください。

価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=156.76円
マネージドサービスの世界市場:サービスタイプ別、展開タイプ別、業界別、地域別-2028年までの予測
出版日: 2023年09月18日
発行: MarketsandMarkets
ページ情報: 英文 355 Pages
納期: 即納可能 即納可能とは
  • 全表示
  • 概要
  • 目次
概要

マネージドサービスの市場規模は、2023年の2,755億米ドルから2028年には3,726億米ドルへと、予測期間中のCAGR6.2%で拡大すると予測されています。

マネージドサービス市場は、技術の進歩、ビジネスニーズの変化、IT環境の複雑化によって大きく発展してきました。同市場は、多様な業界やセクターの需要に対応した幅広いサービスを包含しています。クラウドコンピューティングの成長、強固なサイバーセキュリティ対策の必要性、リモートワークの台頭はすべて、マネージドサービス市場の拡大と関連性に寄与しています。企業が業務を効率的に管理し、専門知識を活用する方法を模索する中、マネージドサービス市場は今後も成長を続けると予想されます。

マネージドサービスには多くの場合、サービスレベル契約(SLA)が含まれており、サービスの範囲、パフォーマンス指標、応答時間、その他の契約条件の概要が記載されています。これらの契約は、マネージドサービスに関連する期待や責任について、顧客とMSPの間で明確な理解を保証するものです。さらに、マネージドサービスの主な特徴は、組織が非中核的なタスクや運用業務を外部の専門家に任せる機会を提供することです。これにより、顧客企業はコアコンピタンス、戦略的イニシアティブ、イノベーションに集中することができます。同時に、MSPはアウトソーシングサービスに関連する日常業務、メンテナンス、サポートを行います。

業界別では、予測期間中、ヘルスケア・ライフサイエンス分野が最も高いCAGRで成長すると予測されています。マネージドサービスは、ヘルスケア・ライフサイエンス分野特有の複雑さや需要に対応するためのオーダーメイドソリューションを提供することで、ヘルスケア・ライフサイエンス分野で重要な役割を果たしています。マネージドサービスは、急速な技術進歩、厳しい規制、質の高い患者ケアの提供を求められる環境において、業務効率、患者転帰、データセキュリティを向上させるいくつかの重要なメリットを提供します。第一に、マネージドサービスを利用することで、ヘルスケア組織は医療サービス、研究、患者ケアに集中できる一方、IT管理、データ分析、コンプライアンスなどの非中核機能をアウトソーシングできます。ITサービスのアウトソーシングにより、リソースの割り当てが改善され、業務が合理化され、患者体験が向上します。次に、ヘルスケアでは患者情報の機密性が高いため、データのセキュリティとプライバシーが最も重要です。マネージドセキュリティサービスは、HIPAAコンプライアンス、リアルタイムのモニタリング、潜在的な侵害への迅速な対応など、堅牢なソリューションを提供し、患者データを保護し、患者や利害関係者の信頼を維持します。

さらに、ヘルスケアおよびライフサイエンス業界は、電子カルテ(EHR)、遠隔医療、データ主導型診断の採用により、デジタル化が進んでいます。マネージドサービスは、これらのテクノロジーの導入と管理に関する専門知識を提供し、シームレスな統合、データの正確性、臨床ワークフローの最適化を実現します。コスト抑制の時代において、マネージドサービスは費用対効果の高いソリューションを提供します。ヘルスケア組織は、ITインフラ管理やシステムメンテナンスなどの業務をアウトソーシングすることで、業務効率を高め、間接費を削減することができます。

当レポートでは、世界のマネージドサービス市場について調査し、サービスタイプ別、マネージドセキュリティサービス別、マネージドネットワークサービス別、マネージドITインフラおよびデータセンターサービス別、マネージドコミュニケーション・コラボレーションサービス別、マネージドモビリティサービス別、マネージド情報サービス別、展開タイプ別、業界別、地域別動向、および市場に参入する企業のプロファイルなどをまとめています。

目次

第1章 イントロダクション

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 重要考察

第5章 市場概要と業界動向

  • イントロダクション
  • 市場力学
  • ケーススタディ分析
  • エコシステム分析
  • バリューチェーン分析
  • 参考価格分析
  • 特許分析
  • 技術分析
  • 規制状況
  • ポーターのファイブフォース分析
  • 2023年~2024年の主要な会議とイベント
  • 買い手/クライアントのビジネスに影響を与える動向/混乱
  • 主要な利害関係者と購入基準
  • ビジネスモデル分析

第6章 マネージドサービス市場、サービスタイプ別

  • イントロダクション
  • マネージドセキュリティサービス
  • マネージドネットワークサービス
  • マネージドITインフラストラクチャおよびデータセンターサービス
  • マネージドコミュニケーションおよびコラボレーションサービス
  • マネージドモビリティサービス
  • 管理情報サービス

第7章 マネージドサービス市場、マネージドセキュリティサービス別

  • イントロダクション
  • IDとアクセス管理
  • ウイルス対策/マルウェア対策
  • ファイアウォール
  • リスクとコンプライアンスの管理
  • 脆弱性管理
  • セキュリティ情報とイベント管理
  • 侵入検知システム/侵入防御システム
  • 統合脅威管理
  • 暗号化
  • その他

第8章 マネージドサービス市場、マネージドネットワークサービス別

  • イントロダクション
  • LAN
  • Wi-Fi
  • VPN
  • WAN
  • ネットワーク監視
  • ネットワークセキュリティ

第9章 マネージドサービス市場、マネージドITインフラおよびデータセンターサービス別

  • イントロダクション
  • ストレージ管理
  • サーバー管理
  • 印刷サービス
  • その他

第10章 マネージドサービス市場、マネージドコミュニケーション・コラボレーションサービス別

  • イントロダクション
  • VOIP
  • UCAAS
  • その他

第11章 マネージドサービス市場、マネージドモビリティサービス別

  • イントロダクション
  • デバイスのライフサイクル管理
  • アプリケーション管理

第12章 マネージドサービス市場、マネージド情報サービス別

  • イントロダクション
  • ビジネスプロセス管理
  • OSS/BSS

第13章 マネージドサービス市場、展開モード別

  • イントロダクション
  • オンプレミス
  • クラウド

第14章 マネージドサービス市場、業界別

  • イントロダクション
  • BFSI
  • IT・通信
  • 政府・公共部門
  • 小売・消費財
  • エネルギー・公共事業
  • 製造業
  • ヘルスケア・ライフサイエンス
  • メディア・エンターテイメント
  • その他

第15章 マネージドサービス市場、地域別

  • イントロダクション
  • 北米
  • 欧州
  • アジア太平洋
  • 中東・アフリカ
  • ラテンアメリカ

第16章 競合情勢

  • イントロダクション
  • 主要ベンダーが採用した戦略
  • 市場シェア分析
  • 主要ベンダーの過去の収益分析
  • 主要企業の企業評価マトリックス、2022年
  • スタートアップ/中小企業の企業評価マトリックス、2022年
  • 会社の財務指標
  • 主要な市場参入企業の世界スナップショット
  • 主要な市場の発展

第17章 企業プロファイル

  • イントロダクション
  • 主要参入企業
    • IBM
    • FUJITSU
    • ACCENTURE
    • ATOS
    • CISCO
    • DXC TECHNOLOGY
    • TCS
    • RACKSPACE TECHNOLOGY
    • AT&T
    • VERIZON
  • その他の企業
    • DIMENSION DATA
    • INFOSYS
    • HCL
    • ERICSSON
    • GTT COMMUNICATIONS
    • NTT DATA
    • HAPPIEST MINDS TECHNOLOGIES
    • HUAWEI
    • NOKIA NETWORKS
    • LUMEN TECHNOLOGIES
    • WIPRO
    • COGNIZANT
    • CAPGEMINI
    • BT
    • DELOITTE
    • SECUREWORKS
    • FORTRA
    • BAE SYSTEMS
    • TRUSTWAVE HOLDINGS
    • HUGHES NETWORK SYSTEMS
    • METTEL
    • MICROLAND
    • INTACT TECHNOLOGY
    • 1-NET
    • SECUREKLOUD
    • AC3
    • CORSICA TECHNOLOGIES
    • EMPIST
  • スタートアップ/中小企業
    • OPTANIX
    • ESSINTIAL ENTERPRISE SOLUTIONS
    • ASCEND TECHNOLOGIES
    • AUNALYTICS
    • CLOUD SPECIALISTS
    • ATERA
    • CORTAVO
    • MAGNA5
    • 7 LAYER SOLUTIONS
    • CYBERDUO

第18章 隣接/関連市場

第19章 付録

目次
Product Code: TC 3070

The managed services market size is expected to grow from USD 275.5 billion in 2023 to USD 372.6 billion by 2028 at a compound annual growth rate (CAGR) of 6.2% during the forecast period. The managed services market has evolved significantly due to technological advancements, changing business needs, and the increasing complexity of IT environments. It encompasses a broad spectrum of services tailored to meet the demands of diverse industries and sectors. The growth of cloud computing, the need for robust cybersecurity measures, and the rise of remote work have all contributed to the expansion and relevance of the managed services market. As businesses seek efficient ways to manage their operations and leverage specialized expertise, the market for managed services is expected to continue its growth trajectory.

Managed services often involve service level agreements (SLAs) that outline the scope of services, performance metrics, response times, and other terms of the arrangement. These agreements ensure a clear understanding between the client and the MSP regarding the expectations and responsibilities associated with the managed services. Moreover, the key characteristic of managed services is that they offer organizations the opportunity to offload non-core tasks and operational duties to external experts. This allows the client organization to focus on its core competencies, strategic initiatives, and innovation. At the same time, the MSP handles day-to-day operations, maintenance, and support related to the outsourced services.

By vertical, the healthcare & life sciences segment holds the highest CAGR during the forecast period.

The managed services market by vertical is divided into BFSI, IT & telecom, manufacturing, retail & consumer goods, healthcare & life science, energy & utilities, government, media & entertainment, and other verticals. The healthcare & life sciences segment is estimated to grow at the highest CAGR during the forecasted managed services market. Managed services play a critical role in the healthcare and life sciences by offering tailored solutions to address this sector's unique complexities and demands. Managed services provide several key benefits that enhance operational efficiency, patient outcomes, and data security in an environment characterized by rapid technological advancements, stringent regulations, and the imperative to provide quality patient care. Firstly, managed services enable healthcare organizations to focus on delivering medical services, research, and patient care while outsourcing non-core functions like IT management, data analytics, and compliance. Outsourcing IT services improves resource allocation, streamlined operations, and enhanced patient experiences. Secondly, data security and privacy are paramount in healthcare due to the sensitive nature of patient information. Managed security services offer robust solutions for HIPAA compliance, real-time monitoring, and rapid response to potential breaches, safeguarding patient data and maintaining the trust of patients and stakeholders.

Furthermore, the healthcare and life sciences industry is transforming digitally by adopting electronic health records (EHRs), telemedicine, and data-driven diagnostics. Managed services provide expertise in implementing and managing these technologies, ensuring seamless integration, data accuracy, and optimized clinical workflows. In an era of cost containment, managed services offer cost-effective solutions. Healthcare organizations can achieve greater operational efficiency and reduce overhead costs by outsourcing tasks like IT infrastructure management and system maintenance.

Based on managed security services, the managed IAM segment holds the largest market share during the forecast period.

The managed services market, by managed security service, is segmented into managed IAM, managed antivirus/antimalware, managed firewall, managed risk and compliance management, managed vulnerability management, managed SIEM, managed IDS/IPS, managed UTM, managed encryption, and other managed security services. The managed identity & access management (IAM) segment is expected to hold the largest market share during the forecast period. Managed identity and access management (IAM) plays a crucial role in managed security services by focusing on control and secured user access to various resources within an organization's IT environment. It is a specialized segment that ensures the right individuals have appropriate access to suitable systems and data while enforcing security measures to prevent unauthorized access and potential data breaches. Managed IAM allows users access to specific resources based on their roles, responsibilities, and the principle of least privilege. Managed IAM services minimize the risk of unauthorized access to sensitive data and critical systems. IAM solutions manage user authentication, implementing secure and reliable methods such as multi-factor authentication (MFA) to verify users' identities. This reduces the risk of unauthorized access resulting from stolen or compromised credentials.

Moreover, managed IAM handles user onboarding and offboarding, ensuring timely access for new employees and revoking access for departing ones. Managed IAM also helps maintain an up-to-date and secure access control environment. IAM is crucial in enforcing compliance with internal policies and external regulations. It allows organizations to track user activities, monitor access patterns, and maintain audit logs for compliance reporting.

Based on deployment type, the cloud segment holds the highest CAGR during the forecast period.

The managed services market, by deployment type, is segmented into on-premises and cloud. The cloud segment is estimated to grow at the highest CAGR during the forecasted managed services market. The cloud deployment type segment plays a pivotal role in the managed services market by offering organizations a flexible, scalable, and cost-effective approach to outsourcing their IT infrastructure, applications, and services to cloud service providers. Cloud deployment has revolutionized how businesses manage their technology needs, providing opportunities for efficiency, innovation, and adaptability while presenting unique challenges and benefits. Cloud deployment allows organizations to scale their resources up or down based on demand quickly, enabling agility and avoiding the constraints of fixed on-premises infrastructure. Cloud solutions eliminate the need for upfront investments in hardware and reduce ongoing maintenance costs. Organizations pay for what they use, leading to cost predictability and potential savings. Cloud-based managed services can be accessed from anywhere via an internet connection, facilitating remote work, collaboration, and real-time access to data and applications.

Moreover, cloud services can be provisioned quickly, reducing the time to deploy new applications or services. This agility accelerates innovation and time-to-market. Further, cloud providers often handle software updates, security patches, and maintenance, relieving organizations of managing these tasks themselves.

Breakdown of primaries

In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the managed services market.

  • By Company: Tier I: 40%, Tier II: 25%, and Tier III: 35%
  • By Designation: C-Level Executives: 25%, Director Level: 37%, and Others: 38%
  • By Region: North America: 42%, Europe: 24%, Asia Pacific: 18%, Rest of World: 16%

Some of the significant managed services market vendors are IBM (US), Fujitsu (Japan), Accenture (Ireland), Atos (France), Cisco (US), DXC (US), TCS (India), Rackspace (US), AT&T (US), Verizon (US), Dimension Data (South Africa), Infosys (India), HCL (India), Ericsson (Sweden), and GTT Communications (US)NTT Communications (Japan), and Digital Reality (US).

Research coverage:

The market study covers the managed services market across segments. It aims at estimating the market size and the growth potential across different segments, such as service types, managed security service, managed network service, managed IT infrastructure and data center service, managed communication and collaboration service, managed mobility service, managed information service, verticals, deployment types, and regions. It includes an in-depth competitive analysis of the key players in the market, their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.

Reasons to buy this report:

The report will help the market leaders/new entrants with information on the closest approximations of the revenue numbers for the overall managed services market and the subsegments. This report will help stakeholders understand the competitive landscape and gain more insights to position their businesses better and plan suitable go-to-market strategies. The report also helps stakeholders understand the market pulse and provides information on key market drivers, restraints, challenges, and opportunities.

The report provides insights on the following pointers:

Analysis of key drivers (Increasing adoption of cloud-managed services contributes to market growth, Lack of skilled IT professionals, growth in adjacent markets such as cloud computing, Cost and risk reduction), restraints (Lack of IT security professionals may inhibit market growth, Increase in regulations and compliances), opportunities (Changing work environments, Surge in adoption of cloud), and challenges (Lack of sales and marketing staff, training, and cybersecurity to severely affect the Growth of MSPs, Increased competition can lead to pricing pressures) influencing the growth of the managed services market.

  • Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product & service launches in the managed services market.
  • Market Development: Comprehensive information about lucrative markets - the report analyses the managed services market across varied regions.
  • Market Diversification: Exhaustive information about new products & services, untapped geographies, recent developments, and investments in the managed services market.
  • Competitive Assessment: In-depth assessment of market shares, growth strategies, and service offerings of leading players, including IBM (US), Fujitsu (Japan), Accenture (Ireland), Atos (France), and Cisco (US), among others in the managed services market.

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 STUDY OBJECTIVES
  • 1.2 MARKET DEFINITION
    • 1.2.1 INCLUSIONS AND EXCLUSIONS
  • 1.3 MARKET SCOPE
    • 1.3.1 MARKET SEGMENTATION
  • 1.4 REGIONS COVERED
    • 1.4.1 YEARS CONSIDERED
  • 1.5 CURRENCY CONSIDERED
    • TABLE 1 USD EXCHANGE RATES, 2018-2022
  • 1.6 STAKEHOLDERS
  • 1.7 SUMMARY OF CHANGES

2 RESEARCH METHODOLOGY

  • 2.1 RESEARCH DATA
    • FIGURE 1 MANAGED SERVICES MARKET: RESEARCH DESIGN
    • 2.1.1 SECONDARY DATA
    • 2.1.2 PRIMARY DATA
      • 2.1.2.1 Breakup of primary profiles
    • FIGURE 2 BREAKUP OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION
      • 2.1.2.2 Primary respondents: managed services market
      • 2.1.2.3 Key insights from industry experts
  • 2.2 MARKET BREAKUP AND DATA TRIANGULATION
    • FIGURE 3 DATA TRIANGULATION
  • 2.3 MARKET SIZE ESTIMATION
    • FIGURE 4 MANAGED SERVICES MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES
    • FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 1 (SUPPLY SIDE): REVENUE OF MANAGED SERVICES VENDORS
    • FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH (SUPPLY SIDE): COLLECTIVE REVENUE OF MANAGED SERVICES VENDORS
    • FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY - (SUPPLY SIDE): ILLUSTRATION OF VENDOR REVENUE ESTIMATION
    • FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 2 (DEMAND SIDE): REVENUE GENERATED FROM MANAGED SERVICES TYPES
    • FIGURE 9 MARKET SIZE ESTIMATION METHODOLOGY - DEMAND-SIDE APPROACH
  • 2.4 MARKET FORECAST
    • TABLE 2 FACTOR ANALYSIS
  • 2.5 IMPACT OF RECESSION
    • TABLE 3 IMPACT OF RECESSION
  • 2.6 RESEARCH ASSUMPTIONS
    • TABLE 4 RESEARCH ASSUMPTIONS
  • 2.7 LIMITATIONS AND RISK ASSESSMENT

3 EXECUTIVE SUMMARY

    • FIGURE 10 MANAGED SERVICES MARKET SNAPSHOT, 2020-2028
    • FIGURE 11 MAJOR SEGMENTS IN TERMS OF GROWTH RATE
    • FIGURE 12 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD
    • FIGURE 13 MANAGED IAM SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD
    • FIGURE 14 MANAGED WAN SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD
    • FIGURE 15 STORAGE MANAGEMENT SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD
    • FIGURE 16 MANAGED UCAAS SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD
    • FIGURE 17 DEVICE LIFE CYCLE MANAGEMENT SEGMENT TO ACCOUNT FOR LARGER MARKET DURING FORECAST PERIOD
    • FIGURE 18 MANAGED OSS/BSS SEGMENT TO ACCOUNT FOR LARGER MARKET DURING FORECAST PERIOD
    • FIGURE 19 ON-PREMISES SEGMENT TO ACCOUNT FOR LARGER MARKET DURING FORECAST PERIOD
    • FIGURE 20 BFSI SEGMENT TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD
    • FIGURE 21 NORTH AMERICA TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD

4 PREMIUM INSIGHTS

  • 4.1 ATTRACTIVE GROWTH OPPORTUNITIES FOR KEY PLAYERS IN MANAGED SERVICES MARKET
    • FIGURE 22 RAPID GEOGRAPHIC AND TECHNOLOGICAL CHANGES TO DRIVE GROWTH OF MANAGED SERVICES
  • 4.2 MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023 VS. 2028
    • FIGURE 23 MANAGED COMMUNICATION & COLLABORATION SERVICES SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD
  • 4.3 MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICE TYPE, 2023 VS. 2028
    • FIGURE 24 MANAGED IAM SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD
  • 4.4 MANAGED SERVICES MARKET, BY MANAGED NETWORK SERVICE TYPE, 2023 VS. 2028
    • FIGURE 25 MANAGED WAN SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD
  • 4.5 MANAGED SERVICES MARKET, BY MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICE TYPE, 2023 VS. 2028
    • FIGURE 26 STORAGE MANAGEMENT SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD
  • 4.6 MANAGED SERVICES MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICE TYPE, 2023 VS. 2028
    • FIGURE 27 MANAGED UCAAS SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD
  • 4.7 MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICE TYPE, 2023 VS. 2028
    • FIGURE 28 DEVICE LIFE CYCLE MANAGEMENT SEGMENT TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD
  • 4.8 MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICE TYPE, 2023 VS. 2028
    • FIGURE 29 MANAGED OSS/BSS SEGMENT TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD
  • 4.9 MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023 VS. 2028
    • FIGURE 30 ON-PREMISES SEGMENT TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD
  • 4.10 MANAGED SERVICES MARKET, BY VERTICAL, 2023 VS. 2028
    • FIGURE 31 BFSI SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD
  • 4.11 MANAGED SERVICES MARKET, BY REGION, 2023 VS. 2028
    • FIGURE 32 ASIA PACIFIC TO EMERGE AS BEST MARKET FOR INVESTMENTS IN NEXT FIVE YEARS

5 MARKET OVERVIEW AND INDUSTRY TRENDS

  • 5.1 INTRODUCTION
  • 5.2 MARKET DYNAMICS
    • FIGURE 33 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: MANAGED SERVICES MARKET
    • 5.2.1 DRIVERS
      • 5.2.1.1 Increasing adoption of cloud-managed services
    • FIGURE 34 GROWTH OF CLOUD-MANAGED SERVICES
      • 5.2.1.2 Lack of skilled IT professionals
      • 5.2.1.3 Growth in adjacent markets
      • 5.2.1.4 Rising need for cost and risk reduction
    • 5.2.2 RESTRAINTS
      • 5.2.2.1 Lack of IT security professionals
      • 5.2.2.2 Increasing regulations and compliances
    • 5.2.3 OPPORTUNITIES
      • 5.2.3.1 Changing work environments
      • 5.2.3.2 Rising adoption of cloud solutions
    • 5.2.4 CHALLENGES
      • 5.2.4.1 Lack of skilled professionals
      • 5.2.4.2 Increased competition and pricing pressure
  • 5.3 CASE STUDY ANALYSIS
    • 5.3.1 DXC TECHNOLOGY HELPED INAIL PREVENT CYBER THREATS WITH AUTOMATION AND ML
    • 5.3.2 ERICSSON HELPED NEWPORT UTILITIES BRING HIGH-SPEED BROADBAND TO RURAL COMMUNITIES
    • 5.3.3 LUMEN TECHNOLOGIES HELPED NET PROTECTIONS SECURE NETWORK WITH 24-HOUR OPERATIONAL MISSION-CRITICAL INFRASTRUCTURE
    • 5.3.4 AWS MANAGED SERVICES HELPED FIELDCORE ESTABLISH OPERATIONS SUPPORT AND INFRASTRUCTURE INCIDENT MANAGEMENT
    • 5.3.5 ZACHRY CORPORATION BOOSTED EXPERTISE AND SUPPORT WITH RACKSPACE TECHNOLOGY'S MANAGED DATA CENTER
    • 5.3.6 TCS PROVIDED FLEXIBLE GLOBAL SECURITY OPERATIONS CENTER TO SHV ENERGY
  • 5.4 ECOSYSTEM ANALYSIS
    • FIGURE 35 MANAGED SERVICES MARKET: ECOSYSTEM ANALYSIS
  • 5.5 VALUE CHAIN ANALYSIS
    • FIGURE 36 MANAGED SERVICES MARKET: VALUE CHAIN ANALYSIS
  • 5.6 INDICATIVE PRICE ANALYSIS
    • 5.6.1 INTRODUCTION
    • 5.6.2 INDICATIVE PRICE TRENDS
    • 5.6.3 INDICATIVE PRICING TRENDS, BY KEY VENDOR
    • TABLE 5 MANAGED SERVICES MARKET: INDICATIVE PRICING ANALYSIS, BY KEY VENDOR
  • 5.7 PATENT ANALYSIS
    • FIGURE 37 NUMBER OF PATENTS PUBLISHED, 2012-2022
    • FIGURE 38 TOP TEN PATENT APPLICANTS (GLOBAL) IN 2022
    • TABLE 6 TOP PATENT OWNERS
  • 5.8 TECHNOLOGY ANALYSIS
    • 5.8.1 BIG DATA ANALYTICS
    • 5.8.2 CLOUD COMPUTING
    • 5.8.3 ARTIFICIAL INTELLIGENCE
    • 5.8.4 MACHINE LEARNING
    • 5.8.5 5G TECHNOLOGY
  • 5.9 REGULATORY LANDSCAPE
    • 5.9.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
    • TABLE 7 NORTH AMERICA: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
    • TABLE 8 EUROPE: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
    • TABLE 9 ASIA PACIFIC: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
    • TABLE 10 REST OF THE WORLD: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
      • 5.9.1.1 North America
      • 5.9.1.2 Europe
      • 5.9.1.3 Asia Pacific
      • 5.9.1.4 Middle East & South Africa
      • 5.9.1.5 Latin America
    • 5.9.2 REGULATORY IMPLICATIONS AND INDUSTRY STANDARDS
      • 5.9.2.1 GDPR
      • 5.9.2.2 SEC Rule 17a-4
      • 5.9.2.3 ISO/IEC 27001
      • 5.9.2.4 System and Organization Controls 2 Type II Compliance
      • 5.9.2.5 FINRA
      • 5.9.2.6 FOIA
      • 5.9.2.7 HIPAA
  • 5.10 PORTER'S FIVE FORCES ANALYSIS
    • FIGURE 39 MANAGED SERVICES MARKET: PORTER'S FIVE FORCES ANALYSIS
    • TABLE 11 PORTER'S FIVE FORCES ANALYSIS
    • 5.10.1 THREAT OF NEW ENTRANTS
    • 5.10.2 THREAT OF SUBSTITUTES
    • 5.10.3 BARGAINING POWER OF SUPPLIERS
    • 5.10.4 BARGAINING POWER OF BUYERS
    • 5.10.5 INTENSITY OF COMPETITIVE RIVALRY
  • 5.11 KEY CONFERENCES AND EVENTS, 2023-2024
    • TABLE 12 KEY CONFERENCES AND EVENTS, 2023-2024
  • 5.12 TRENDS/DISRUPTIONS IMPACTING BUYERS/CLIENTS' BUSINESSES
    • FIGURE 40 MANAGED SERVICES MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS/CLIENTS' BUSINESSES
  • 5.13 KEY STAKEHOLDERS & BUYING CRITERIA
    • 5.13.1 KEY STAKEHOLDERS IN BUYING PROCESS
    • FIGURE 41 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP VERTICALS
    • TABLE 13 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE VERTICALS
    • 5.13.2 BUYING CRITERIA
    • FIGURE 42 KEY BUYING CRITERIA FOR TOP THREE VERTICALS
    • TABLE 14 KEY BUYING CRITERIA FOR TOP THREE VERTICALS
  • 5.14 BUSINESS MODEL ANALYSIS
    • FIGURE 43 MANAGED SERVICES MARKET: BUSINESS MODEL ANALYSIS
    • 5.14.1 BUSINESS MODEL FOR SOFTWARE PROVIDERS

6 MANAGED SERVICES MARKET, BY SERVICE TYPE

  • 6.1 INTRODUCTION
    • FIGURE 44 MANAGED MOBILITY SERVICES SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
    • 6.1.1 SERVICE TYPES: MANAGED SERVICES MARKET DRIVERS
    • TABLE 15 MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018-2022 (USD MILLION)
    • TABLE 16 MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023-2028 (USD MILLION)
  • 6.2 MANAGED SECURITY SERVICES
    • 6.2.1 NEED TO IDENTIFY POTENTIAL CYBER THREATS AND ANOMALIES TO FUEL DEMAND FOR MANAGED SECURITY SERVICES
    • TABLE 17 MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 18 MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 6.3 MANAGED NETWORK SERVICES
    • 6.3.1 MANAGED NETWORK SERVICES TO HELP ORGANIZATIONS OUTSOURCE NETWORK MANAGEMENT, MONITORING, AND TROUBLESHOOTING
    • TABLE 19 MANAGED NETWORK SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 20 MANAGED NETWORK SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 6.4 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES
    • 6.4.1 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES TO ENSURE EFFICIENT DATA CENTERS AND ADHERENCE TO INDUSTRY STANDARDS
    • TABLE 21 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 22 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 6.5 MANAGED COMMUNICATION & COLLABORATION SERVICES
    • 6.5.1 MANAGED COMMUNICATION & COLLABORATION SERVICES TO ENHANCE PRODUCTIVITY, IMPROVE TEAMWORK, AND ENSURE SEAMLESS CONNECTIVITY
    • TABLE 23 MANAGED COMMUNICATION & COLLABORATION SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 24 MANAGED COMMUNICATION & COLLABORATION SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 6.6 MANAGED MOBILITY SERVICES
    • 6.6.1 MANAGED MOBILITY SERVICES TO STREAMLINE PROCESSES OF MANAGING, SECURING, AND SUPPORTING MOBILE DEVICES, APPLICATIONS, AND DATA
    • TABLE 25 MANAGED MOBILITY SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 26 MANAGED MOBILITY SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 6.7 MANAGED INFORMATION SERVICES
    • 6.7.1 MANAGED INFORMATION SERVICES TO ORGANIZE, STORE, SECURE, AND OPTIMIZE FLOW OF INFORMATION
    • TABLE 27 MANAGED INFORMATION SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 28 MANAGED INFORMATION SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)

7 MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICE

  • 7.1 INTRODUCTION
    • FIGURE 45 MANAGED IAM SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
    • 7.1.1 MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET DRIVERS
    • TABLE 29 MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICES TYPE, 2018-2022 (USD MILLION)
    • TABLE 30 MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICES TYPE, 2023-2028 (USD MILLION)
  • 7.2 MANAGED IDENTITY & ACCESS MANAGEMENT
    • 7.2.1 MANAGED IAM TO KEEP TRACK OF USER ACTIVITIES, MONITOR ACCESS PATTERNS, AND MAINTAIN AUDIT LOGS FOR COMPLIANCE REPORTING
    • TABLE 31 MANAGED IDENTITY & ACCESS MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 32 MANAGED IDENTITY & ACCESS MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 7.3 MANAGED ANTIVIRUS/ANTI-MALWARE
    • 7.3.1 MANAGED ANTIVIRUS/ANTI-MALWARE SOLUTIONS TO REDUCE DATA LEAK RISK AND OFFER PROTECTION AGAINST NEW VIRUSES
    • TABLE 33 MANAGED ANTIVIRUS/ANTI-MALWARE: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 34 MANAGED ANTIVIRUS/ANTI-MALWARE: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 7.4 MANAGED FIREWALL
    • 7.4.1 MANAGED FIREWALL SERVICES TO FILTER INTERNET AND NETWORK TRAFFIC AND FOCUS ON SPECIFIC APPLICATIONS
    • TABLE 35 MANAGED FIREWALL: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 36 MANAGED FIREWALL: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 7.5 MANAGED RISK & COMPLIANCE MANAGEMENT
    • 7.5.1 MANAGED RISK & COMPLIANCE PROFESSIONALS TO ESTABLISH ROBUST SECURITY POLICIES AND GUIDELINES
    • TABLE 37 MANAGED RISK & COMPLIANCE MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 38 MANAGED RISK & COMPLIANCE MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 7.6 MANAGED VULNERABILITY MANAGEMENT
    • 7.6.1 MANAGED VULNERABILITY MANAGEMENT SOLUTIONS TO HELP ORGANIZATIONS MEET COMPLIANCE REQUIREMENTS AND PREPARE FOR AUDITS
    • TABLE 39 MANAGED VULNERABILITY MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 40 MANAGED VULNERABILITY MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 7.7 MANAGED SECURITY INFORMATION & EVENT MANAGEMENT
    • 7.7.1 MANAGED SIEM TO IDENTIFY POTENTIAL THREATS, ENABLE RAPID RESPONSE, AND REDUCE DWELL TIME OF ATTACKERS
    • TABLE 41 MANAGED SECURITY INFORMATION & EVENT MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 42 MANAGED SECURITY INFORMATION & EVENT MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 7.8 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS
    • 7.8.1 IDS/IPS SOLUTIONS TO EMPLOY BEHAVIORAL ANALYSIS TO IDENTIFY ANOMALIES AND DEVIATIONS FROM REGULAR NETWORK ACTIVITY
    • TABLE 43 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 44 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 7.9 MANAGED UNIFIED THREAT MANAGEMENT
    • 7.9.1 UTM TO PROVIDE COST-EFFECTIVE SOLUTIONS AND PROTECT AGAINST SOPHISTICATED CYBER THREATS
    • TABLE 45 MANAGED UNIFIED THREAT MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 46 MANAGED UNIFIED THREAT MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 7.10 MANAGED ENCRYPTION
    • 7.10.1 MANAGED ENCRYPTION SOLUTIONS TO HELP SECURE ENTERPRISE SECURITY AND PREVENT CONFIDENTIALITY AND INTEGRITY OF DIGITAL DATA
    • TABLE 47 MANAGED ENCRYPTION: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 48 MANAGED ENCRYPTION: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 7.11 OTHER MANAGED SECURITY SERVICES
    • TABLE 49 OTHER MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 50 OTHER MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)

8 MANAGED SERVICES MARKET, BY MANAGED NETWORK SERVICE

  • 8.1 INTRODUCTION
    • FIGURE 46 MANAGED NETWORK SECURITY SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
    • 8.1.1 MANAGED NETWORK SERVICES: MANAGED SERVICES MARKET DRIVERS
    • TABLE 51 MANAGED SERVICES MARKET: BY MANAGED NETWORK SERVICES TYPE, 2018-2022 (USD MILLION)
    • TABLE 52 MANAGED SERVICES MARKET: BY MANAGED NETWORK SERVICES TYPE, 2023-2028 (USD MILLION)
  • 8.2 MANAGED LAN
    • 8.2.1 MANAGED LAN SERVICES TO ENSURE SMOOTH LAN OPERATION AND SUPPORT SEAMLESS COMMUNICATION AND DATA TRANSFER
    • TABLE 53 MANAGED LAN: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 54 MANAGED LAN: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 8.3 MANAGED WI-FI
    • 8.3.1 MANAGED WI-FI SOLUTIONS TO SECURE RELIABLE WI-FI CONNECTIVITY AND PROVIDE COMPLETE NETWORK VISIBILITY AND ACCESS CONTROL
    • TABLE 55 MANAGED WI-FI: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 56 MANAGED WI-FI: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 8.4 MANAGED VPN
    • 8.4.1 MANAGED VPN SERVICES TO MONITOR VPN CONNECTIONS FOR UNUSUAL ACTIVITIES AND POTENTIAL SECURITY BREACHES
    • TABLE 57 MANAGED VPN: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 58 MANAGED VPN: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 8.5 MANAGED WAN
    • 8.5.1 MANAGED WAN SERVICES TO MAXIMIZE NETWORK PERFORMANCE, ENSURE DATA PRIVACY, AND ENABLE SEAMLESS CONNECTIVITY
    • TABLE 59 MANAGED WAN: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 60 MANAGED WAN: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 8.6 NETWORK MONITORING
    • 8.6.1 NETWORK MONITORING SOLUTIONS TO ENSURE OPTIMAL PERFORMANCE, DETECT POTENTIAL ISSUES, AND PROACTIVELY MANAGE NETWORK
    • TABLE 61 NETWORK MONITORING: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 62 NETWORK MONITORING: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 8.7 MANAGED NETWORK SECURITY
    • 8.7.1 NEED TO IDENTIFY AND BLOCK SUSPICIOUS NETWORK ACTIVITIES AND ENSURE SECURE IMPLEMENTATION OF VPNS TO DRIVE MARKET
    • TABLE 63 MANAGED NETWORK SECURITY: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 64 MANAGED NETWORK SECURITY: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)

9 MANAGED SERVICES MARKET, BY MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICE

  • 9.1 INTRODUCTION
    • FIGURE 47 SERVER MANAGEMENT SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
    • 9.1.1 MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES: MANAGED SERVICES MARKET DRIVERS
    • TABLE 65 MANAGED SERVICES MARKET, BY MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES TYPE, 2018-2022 (USD MILLION)
    • TABLE 66 MANAGED SERVICES MARKET, BY MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES TYPE, 2023-2028 (USD MILLION)
  • 9.2 STORAGE MANAGEMENT
    • 9.2.1 STORAGE MANAGEMENT SERVICES TO ENABLE SEAMLESS SCALABILITY AND FOCUS ON OPTIMIZING DATA STORAGE PERFORMANCE
    • TABLE 67 STORAGE MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 68 STORAGE MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 9.3 SERVER MANAGEMENT
    • 9.3.1 SERVER MANAGEMENT SOLUTIONS TO MAINTAIN PERFORMANCE, AVAILABILITY, AND SECURITY OF SERVERS
    • TABLE 69 SERVER MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 70 SERVER MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 9.4 MANAGED PRINT SERVICES
    • 9.4.1 MANAGED PRINT SERVICES TO ANALYZE PRINT USAGE, IDENTIFY INEFFICIENCIES, AND IMPLEMENT STRATEGIES TO REDUCE UNNECESSARY PRINTING
    • TABLE 71 MANAGED PRINT SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 72 MANAGED PRINT SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 9.5 OTHER MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES
    • TABLE 73 OTHER MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 74 OTHER MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)

10 MANAGED SERVICES MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICE

  • 10.1 INTRODUCTION
    • FIGURE 48 MANAGED VOIP SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
    • 10.1.1 MANAGED COMMUNICATION & COLLABORATION SERVICES: MANAGED SERVICES MARKET DRIVERS
    • TABLE 75 MANAGED SERVICES MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICES TYPE, 2018-2022 (USD MILLION)
    • TABLE 76 MANAGED SERVICES MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICES TYPE, 2023-2028 (USD MILLION)
  • 10.2 MANAGED VOIP
    • 10.2.1 MANAGED VOIP SOLUTIONS TO OFFER RELIABLE AND FEATURE-RICH PLATFORM FOR VOICE COMMUNICATION
    • TABLE 77 MANAGED VOIP: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 78 MANAGED VOIP: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 10.3 MANAGED UCAAS
    • 10.3.1 MANAGED UCAAS PLATFORM TO PROMOTE TEAMWORK BY ENABLING USERS TO SHARE DOCUMENTS
    • TABLE 79 MANAGED UCAAS: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 80 MANAGED UCAAS: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 10.4 OTHER MANAGED COMMUNICATION & COLLABORATION SERVICES
    • TABLE 81 OTHER MANAGED COMMUNICATION & COLLABORATION SERVICES: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 82 OTHER MANAGED COMMUNICATION & COLLABORATION SERVICES: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)

11 MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICE

  • 11.1 INTRODUCTION
    • FIGURE 49 APPLICATION MANAGEMENT SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD
    • 11.1.1 MANAGED MOBILITY SERVICES: MANAGED SERVICES MARKET DRIVERS
    • TABLE 83 MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES TYPE, 2018-2022 (USD MILLION)
    • TABLE 84 MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES TYPE, 2023-2028 (USD MILLION)
  • 11.2 DEVICE LIFE CYCLE MANAGEMENT
    • 11.2.1 DEVICE LIFE CYCLE MANAGEMENT SERVICES TO ENSURE DEVICES ARE UP-TO-DATE, SECURE, AND ALIGNED WITH ORGANIZATIONAL POLICIES
    • TABLE 85 DEVICE LIFE CYCLE MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 86 DEVICE LIFE CYCLE MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 11.3 APPLICATION MANAGEMENT
    • 11.3.1 APPLICATION MANAGEMENT SERVICES TO OFFER EFFECTIVE DEPLOYMENT, MAINTENANCE, SECURITY, AND MANAGEMENT OF MOBILE APPLICATIONS
    • TABLE 87 APPLICATION MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 88 APPLICATION MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)

12 MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICE

  • 12.1 INTRODUCTION
    • FIGURE 50 BUSINESS PROCESS MANAGEMENT SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD
    • 12.1.1 MANAGED INFORMATION SERVICES: MANAGED SERVICES MARKET DRIVERS
    • TABLE 89 MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICES TYPE, 2018-2022 (USD MILLION)
    • TABLE 90 MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICES TYPE, 2023-2028 (USD MILLION)
  • 12.2 BUSINESS PROCESS MANAGEMENT
    • 12.2.1 BUSINESS PROCESS MANAGEMENT TO STREAMLINE PROCESSES TO MINIMIZE MANUAL INTERVENTIONS AND IMPROVE SERVICE DELIVERY
    • TABLE 91 BUSINESS PROCESS MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 92 BUSINESS PROCESS MANAGEMENT: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 12.3 MANAGED OSS/BSS
    • 12.3.1 MANAGED OSS/BSS TO EFFICIENTLY MANAGE, INTEGRATE, AND OPERATIONS
    • TABLE 93 MANAGED OSS/BSS: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 94 MANAGED OSS/BSS: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)

13 MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE

  • 13.1 INTRODUCTION
    • FIGURE 51 CLOUD SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD
    • 13.1.1 DEPLOYMENT TYPES: MANAGED SERVICES MARKET DRIVERS
    • TABLE 95 MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 96 MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)
  • 13.2 ON-PREMISES
    • 13.2.1 ON-PREMISES DEPLOYMENT TYPE TO CONTROL DATA AND OFFER SECURITY MEASURES
    • TABLE 97 ON-PREMISES: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 98 ON-PREMISES: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 13.3 CLOUD
    • 13.3.1 CLOUD DEPLOYMENT TYPE TO ADJUST RESOURCES BASED ON DEMAND
    • TABLE 99 CLOUD: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 100 CLOUD: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)

14 MANAGED SERVICES MARKET, BY VERTICAL

  • 14.1 INTRODUCTION
    • FIGURE 52 OTHER VERTICALS SEGMENT TO ACCOUNT FOR LARGEST MARKET SIZE DURING FORECAST PERIOD
    • 14.1.1 VERTICALS: MANAGED SERVICES MARKET DRIVERS
    • TABLE 101 MANAGED SERVICES MARKET, BY VERTICAL, 2018-2022 (USD MILLION)
    • TABLE 102 MANAGED SERVICES MARKET, BY VERTICAL, 2023-2028 (USD MILLION)
  • 14.2 BFSI
    • 14.2.1 MANAGED SERVICES TO PROVIDE ROBUST DATA PROCESSING CAPABILITIES, ENHANCE SECURITY, AND ENABLE ADVANCED ANALYTICS
    • TABLE 103 BFSI: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 104 BFSI: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 14.3 IT & TELECOM
    • 14.3.1 MANAGED SERVICES TO CONTROL OPERATIONAL COSTS, REDUCE COMPLEXITY, IMPROVE EFFICIENCY, AND INCREASE INNOVATION RATES
    • TABLE 105 IT & TELECOM: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 106 IT & TELECOM: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 14.4 GOVERNMENT & PUBLIC SECTOR
    • 14.4.1 NEED TO ADOPT NEW TECHNOLOGIES AND INFRASTRUCTURE TO DRIVE DEMAND FOR MANAGED SERVICES
    • TABLE 107 GOVERNMENT & PUBLIC SECTOR: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 108 GOVERNMENT & PUBLIC SECTOR: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 14.5 RETAIL & CONSUMER GOODS
    • 14.5.1 MANAGED SERVICES TO ENABLE REAL-TIME TRACKING AND ANALYSIS OF INVENTORY
    • TABLE 109 RETAIL & CONSUMER GOODS: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 110 RETAIL & CONSUMER GOODS: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 14.6 ENERGY & UTILITIES
    • 14.6.1 MANAGED SERVICES TO REDUCE TECHNOLOGY RISKS, MINIMIZE COSTS, AND STREAMLINE BUSINESS PROCESSES
    • TABLE 111 ENERGY & UTILITIES: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 112 ENERGY & UTILITIES: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 14.7 MANUFACTURING
    • 14.7.1 MANAGED SERVICES TO PROVIDE VALUABLE SUPPORT TO MANUFACTURERS AND CREATE MULTI-CHANNEL RELATIONSHIPS
    • TABLE 113 MANUFACTURING: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 114 MANUFACTURING: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 14.8 HEALTHCARE & LIFE SCIENCES
    • 14.8.1 MANAGED SERVICES TO ENHANCE OPERATIONAL EFFICIENCY, PATIENT OUTCOMES, AND DATA SECURITY
    • TABLE 115 HEALTHCARE & LIFE SCIENCES: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 116 HEALTHCARE & LIFE SCIENCES: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 14.9 MEDIA & ENTERTAINMENT
    • 14.9.1 MANAGED SERVICES TO HELP MANAGE AND STORE GROWING DIGITAL DATA
    • TABLE 117 MEDIA & ENTERTAINMENT: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 118 MEDIA & ENTERTAINMENT: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 14.10 OTHER VERTICALS
    • TABLE 119 OTHER VERTICALS: MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 120 OTHER VERTICALS: MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)

15 MANAGED SERVICES MARKET, BY REGION

  • 15.1 INTRODUCTION
    • FIGURE 53 NORTH AMERICA TO ACCOUNT FOR LARGEST MARKET SIZE BY 2028
    • TABLE 121 MANAGED SERVICES MARKET, BY REGION, 2018-2022 (USD MILLION)
    • TABLE 122 MANAGED SERVICES MARKET, BY REGION, 2023-2028 (USD MILLION)
  • 15.2 NORTH AMERICA
    • 15.2.1 NORTH AMERICA: MANAGED SERVICES MARKET DRIVERS
    • 15.2.2 NORTH AMERICA: RECESSION IMPACT
    • FIGURE 54 NORTH AMERICA: MARKET SNAPSHOT
    • TABLE 123 NORTH AMERICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018-2022 (USD MILLION)
    • TABLE 124 NORTH AMERICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023-2028 (USD MILLION)
    • TABLE 125 NORTH AMERICA: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 126 NORTH AMERICA: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 127 NORTH AMERICA: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 128 NORTH AMERICA: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 129 NORTH AMERICA: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 130 NORTH AMERICA: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 131 NORTH AMERICA: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 132 NORTH AMERICA: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 133 NORTH AMERICA: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 134 NORTH AMERICA: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 135 NORTH AMERICA: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 136 NORTH AMERICA: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 137 NORTH AMERICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 138 NORTH AMERICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)
    • TABLE 139 NORTH AMERICA: MANAGED SERVICES MARKET, BY VERTICAL, 2018-2022 (USD MILLION)
    • TABLE 140 NORTH AMERICA: MANAGED SERVICES MARKET, BY VERTICAL, 2023-2028 (USD MILLION)
    • TABLE 141 NORTH AMERICA: MANAGED SERVICES MARKET, BY COUNTRY, 2018-2022 (USD MILLION)
    • TABLE 142 NORTH AMERICA: MANAGED SERVICES MARKET, BY COUNTRY, 2023-2028 (USD MILLION)
    • 15.2.3 US
      • 15.2.3.1 Need for EHR management, data backup and recovery, cybersecurity, and compliance support to drive market
    • TABLE 143 US: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 144 US: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)
    • 15.2.4 CANADA
      • 15.2.4.1 Rising security attacks on network infrastructure, technological advancements, and identity fraud to drive market
    • TABLE 145 CANADA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 146 CANADA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)
  • 15.3 EUROPE
    • 15.3.1 EUROPE: MANAGED SERVICES MARKET DRIVERS
    • 15.3.2 EUROPE: RECESSION IMPACT
    • TABLE 147 EUROPE: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018-2022 (USD MILLION)
    • TABLE 148 EUROPE: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023-2028 (USD MILLION)
    • TABLE 149 EUROPE: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 150 EUROPE: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 151 EUROPE: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 152 EUROPE: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 153 EUROPE: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 154 EUROPE: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 155 EUROPE: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 156 EUROPE: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 157 EUROPE: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 158 EUROPE: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 159 EUROPE: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 160 EUROPE: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 161 EUROPE: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 162 EUROPE: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)
    • TABLE 163 EUROPE: MANAGED SERVICES MARKET, BY VERTICAL, 2018-2022 (USD MILLION)
    • TABLE 164 EUROPE: MANAGED SERVICES MARKET, BY VERTICAL, 2023-2028 (USD MILLION)
    • TABLE 165 EUROPE: MANAGED SERVICES MARKET, BY COUNTRY, 2018-2022 (USD MILLION)
    • TABLE 166 EUROPE: MANAGED SERVICES MARKET, BY COUNTRY, 2023-2028 (USD MILLION)
    • 15.3.3 UK
      • 15.3.3.1 Existing infrastructure, presence of global mega MSPs, and high adoption of cloud technology to drive market
    • TABLE 167 UK: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 168 UK: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)
    • 15.3.4 GERMANY
      • 15.3.4.1 Focus on complete digitalization, high adoption of technology, and favorable business environment to propel market
    • TABLE 169 GERMANY: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 170 GERMANY: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)
    • 15.3.5 REST OF EUROPE
    • TABLE 171 REST OF EUROPE: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 172 REST OF EUROPE: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)
  • 15.4 ASIA PACIFIC
    • 15.4.1 ASIA PACIFIC: MANAGED SERVICES MARKET DRIVERS
    • 15.4.2 ASIA PACIFIC: RECESSION IMPACT
    • FIGURE 55 ASIA PACIFIC: MARKET SNAPSHOT
    • TABLE 173 ASIA PACIFIC: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018-2022 (USD MILLION)
    • TABLE 174 ASIA PACIFIC: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023-2028 (USD MILLION)
    • TABLE 175 ASIA PACIFIC: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 176 ASIA PACIFIC: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 177 ASIA PACIFIC: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 178 ASIA PACIFIC: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 179 ASIA PACIFIC: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 180 ASIA PACIFIC: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 181 ASIA PACIFIC: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 182 ASIA PACIFIC: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 183 ASIA PACIFIC: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 184 ASIA PACIFIC: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 185 ASIA PACIFIC: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 186 ASIA PACIFIC: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 187 ASIA PACIFIC: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 188 ASIA PACIFIC: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)
    • TABLE 189 ASIA PACIFIC: MANAGED SERVICES MARKET, BY VERTICAL, 2018-2022 (USD MILLION)
    • TABLE 190 ASIA PACIFIC: MANAGED SERVICES MARKET, BY VERTICAL, 2023-2028 (USD MILLION)
    • TABLE 191 ASIA PACIFIC: MANAGED SERVICES MARKET, BY COUNTRY, 2018-2022 (USD MILLION)
    • TABLE 192 ASIA PACIFIC: MANAGED SERVICES MARKET, BY COUNTRY, 2023-2028 (USD MILLION)
    • 15.4.3 CHINA
      • 15.4.3.1 Presence of major telecom companies and strong manufacturing sector to fuel demand for managed services
    • TABLE 193 CHINA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 194 CHINA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)
    • 15.4.4 JAPAN
      • 15.4.4.1 Need to improve operational efficiency, reduce downtime, and ensure timely delivery of products to drive market
    • TABLE 195 JAPAN: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 196 JAPAN: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)
    • 15.4.5 REST OF ASIA PACIFIC
    • TABLE 197 REST OF ASIA PACIFIC: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 198 REST OF ASIA PACIFIC: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)
  • 15.5 MIDDLE EAST & AFRICA
    • 15.5.1 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET DRIVERS
    • 15.5.2 MIDDLE EAST & AFRICA: RECESSION IMPACT
    • TABLE 199 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018-2022 (USD MILLION)
    • TABLE 200 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023-2028 (USD MILLION)
    • TABLE 201 MIDDLE EAST & AFRICA: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 202 MIDDLE EAST & AFRICA: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 203 MIDDLE EAST & AFRICA: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 204 MIDDLE EAST & AFRICA: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 205 MIDDLE EAST & AFRICA: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 206 MIDDLE EAST & AFRICA: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 207 MIDDLE EAST & AFRICA: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 208 MIDDLE EAST & AFRICA: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 209 MIDDLE EAST & AFRICA: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 210 MIDDLE EAST & AFRICA: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 211 MIDDLE EAST & AFRICA: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 212 MIDDLE EAST & AFRICA: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 213 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 214 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)
    • TABLE 215 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY VERTICAL, 2018-2022 (USD MILLION)
    • TABLE 216 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY VERTICAL, 2023-2028 (USD MILLION)
    • TABLE 217 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY COUNTRY, 2018-2022 (USD MILLION)
    • TABLE 218 MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY COUNTRY, 2023-2028 (USD MILLION)
    • 15.5.3 KSA
      • 15.5.3.1 Managed services to optimize IT operations, improve security, and drive digital transformation
    • TABLE 219 KSA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 220 KSA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)
    • 15.5.4 REST OF MIDDLE EAST & AFRICA
    • TABLE 221 REST OF MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 222 REST OF MIDDLE EAST & AFRICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)
  • 15.6 LATIN AMERICA
    • 15.6.1 LATIN AMERICA: MANAGED SERVICES MARKET DRIVERS
    • 15.6.2 LATIN AMERICA: RECESSION IMPACT
    • TABLE 223 LATIN AMERICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2018-2022 (USD MILLION)
    • TABLE 224 LATIN AMERICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2023-2028 (USD MILLION)
    • TABLE 225 LATIN AMERICA: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 226 LATIN AMERICA: MANAGED SECURITY SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 227 LATIN AMERICA: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 228 LATIN AMERICA: MANAGED NETWORK SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 229 LATIN AMERICA: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 230 LATIN AMERICA: MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 231 LATIN AMERICA: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 232 LATIN AMERICA: MANAGED COMMUNICATION & COLLABORATION SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 233 LATIN AMERICA: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 234 LATIN AMERICA: MANAGED MOBILITY SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 235 LATIN AMERICA: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2018-2022 (USD MILLION)
    • TABLE 236 LATIN AMERICA: MANAGED INFORMATION SERVICES MARKET, BY TYPE, 2023-2028 (USD MILLION)
    • TABLE 237 LATIN AMERICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 238 LATIN AMERICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)
    • TABLE 239 LATIN AMERICA: MANAGED SERVICES MARKET, BY VERTICAL, 2018-2022 (USD MILLION)
    • TABLE 240 LATIN AMERICA: MANAGED SERVICES MARKET, BY VERTICAL, 2023-2028 (USD MILLION)
    • TABLE 241 LATIN AMERICA: MANAGED SERVICES MARKET, BY COUNTRY, 2018-2022 (USD MILLION)
    • TABLE 242 LATIN AMERICA: MANAGED SERVICES MARKET, BY COUNTRY, 2023-2028 (USD MILLION)
    • 15.6.3 BRAZIL
      • 15.6.3.1 Banks and financial institutions to rely on MSPs to manage networks, data centers, and cybersecurity
    • TABLE 243 BRAZIL: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 244 BRAZIL: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)
    • 15.6.4 MEXICO
      • 15.6.4.1 Growing manufacturing industry and need to improve operational efficiency to drive market
    • TABLE 245 MEXICO: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 246 MEXICO: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)
    • 15.6.5 REST OF LATIN AMERICA
    • TABLE 247 REST OF LATIN AMERICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2018-2022 (USD MILLION)
    • TABLE 248 REST OF LATIN AMERICA: MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE, 2023-2028 (USD MILLION)

16 COMPETITIVE LANDSCAPE

  • 16.1 INTRODUCTION
  • 16.2 STRATEGIES ADOPTED BY KEY VENDORS
    • TABLE 249 OVERVIEW OF STRATEGIES ADOPTED BY KEY VENDORS
  • 16.3 MARKET SHARE ANALYSIS
    • TABLE 250 MARKET SHARE OF KEY VENDORS IN 2022
    • FIGURE 56 MARKET SHARE ANALYSIS
  • 16.4 HISTORICAL REVENUE ANALYSIS FOR KEY VENDORS
    • FIGURE 57 HISTORICAL REVENUE ANALYSIS, 2018-2022 (USD MILLION)
  • 16.5 COMPANY EVALUATION MATRIX FOR KEY PLAYERS, 2022
    • FIGURE 58 COMPANY EVALUATION MATRIX FOR KEY PLAYERS: CRITERIA WEIGHTAGE
    • 16.5.1 STARS
    • 16.5.2 EMERGING LEADERS
    • 16.5.3 PERVASIVE PLAYERS
    • 16.5.4 PARTICIPANTS
    • FIGURE 59 COMPANY EVALUATION MATRIX FOR KEY PLAYERS
    • TABLE 251 OVERALL COMPANY FOOTPRINT FOR KEY PLAYERS
  • 16.6 COMPANY EVALUATION MATRIX FOR STARTUPS/SMES, 2022
    • FIGURE 60 COMPANY EVALUATION MATRIX FOR STARTUPS/SMES: CRITERIA WEIGHTAGE
    • 16.6.1 RESPONSIVE COMPANIES
    • 16.6.2 PROGRESSIVE COMPANIES
    • 16.6.3 DYNAMIC COMPANIES
    • 16.6.4 STARTING BLOCKS
    • FIGURE 61 COMPANY EVALUATION MATRIX FOR STARTUPS/SMES
    • TABLE 252 OVERALL COMPANY FOOTPRINT FOR STARTUPS/SMES
    • 16.6.5 COMPETITIVE BENCHMARKING
    • TABLE 253 COMPETITIVE BENCHMARKING
  • 16.7 COMPANY FINANCIAL METRICS
    • FIGURE 62 COMPANY FINANCIAL METRICS, 2023
  • 16.8 GLOBAL SNAPSHOT OF KEY MARKET PARTICIPANTS
    • FIGURE 63 GLOBAL SNAPSHOT OF KEY MARKET PARTICIPANTS, 2022
  • 16.9 KEY MARKET DEVELOPMENTS
    • TABLE 254 MANAGED SERVICES MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS, 2020-2023
    • TABLE 255 MANAGED SERVICES MARKET: DEALS, 2020-2023

17 COMPANY PROFILES

  • 17.1 INTRODUCTION
  • 17.2 MAJOR PLAYERS
  • (Business overview, Products/Solutions/Services offered, Recent developments, MnM view, Right to win, Strategic choices, and Weaknesses and competitive threats)**
    • 17.2.1 IBM
    • TABLE 256 IBM: COMPANY OVERVIEW
    • FIGURE 64 IBM: COMPANY SNAPSHOT
    • TABLE 257 IBM: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 258 IBM: PRODUCT LAUNCHES AND ENHANCEMENTS
    • TABLE 259 IBM: DEALS
    • 17.2.2 FUJITSU
    • TABLE 260 FUJITSU: COMPANY OVERVIEW
    • FIGURE 65 FUJITSU: COMPANY SNAPSHOT
    • TABLE 261 FUJITSU: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 262 FUJITSU: PRODUCT LAUNCHES AND ENHANCEMENTS
    • TABLE 263 FUJITSU: DEALS
    • 17.2.3 ACCENTURE
    • TABLE 264 ACCENTURE: COMPANY OVERVIEW
    • FIGURE 66 ACCENTURE: COMPANY SNAPSHOT
    • TABLE 265 ACCENTURE: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 266 ACCENTURE: PRODUCT LAUNCHES AND ENHANCEMENTS
    • TABLE 267 ACCENTURE: DEALS
    • 17.2.4 ATOS
    • TABLE 268 ATOS: COMPANY OVERVIEW
    • FIGURE 67 ATOS: COMPANY SNAPSHOT
    • TABLE 269 ATOS: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 270 ATOS: PRODUCT LAUNCHES AND ENHANCEMENTS
    • TABLE 271 ATOS: DEALS
    • 17.2.5 CISCO
    • TABLE 272 CISCO: COMPANY OVERVIEW
    • FIGURE 68 CISCO: COMPANY SNAPSHOT
    • TABLE 273 CISCO: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 274 CISCO: PRODUCT LAUNCHES AND ENHANCEMENTS
    • TABLE 275 CISCO: DEALS
    • 17.2.6 DXC TECHNOLOGY
    • TABLE 276 DXC TECHNOLOGY: COMPANY OVERVIEW
    • FIGURE 69 DXC TECHNOLOGY: COMPANY SNAPSHOT
    • TABLE 277 DXC TECHNOLOGY: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 278 DXC TECHNOLOGY: PRODUCT LAUNCHES AND ENHANCEMENTS
    • TABLE 279 DXC TECHNOLOGY: DEALS
    • 17.2.7 TCS
    • TABLE 280 TCS: COMPANY OVERVIEW
    • FIGURE 70 TCS: COMPANY SNAPSHOT
    • TABLE 281 TCS: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 282 TCS: PRODUCT LAUNCHES AND ENHANCEMENTS
    • TABLE 283 TCS: DEALS
    • 17.2.8 RACKSPACE TECHNOLOGY
    • TABLE 284 RACKSPACE TECHNOLOGY: COMPANY OVERVIEW
    • FIGURE 71 RACKSPACE TECHNOLOGY: COMPANY SNAPSHOT
    • TABLE 285 RACKSPACE TECHNOLOGY: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 286 RACKSPACE TECHNOLOGY: PRODUCT LAUNCHES AND ENHANCEMENTS
    • TABLE 287 RACKSPACE TECHNOLOGY: DEALS
    • 17.2.9 AT&T
    • TABLE 288 AT&T: COMPANY OVERVIEW
    • FIGURE 72 AT&T: COMPANY SNAPSHOT
    • TABLE 289 AT&T: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 290 AT&T: PRODUCT LAUNCHES & ENHANCEMENT
    • TABLE 291 AT&T: DEALS
    • 17.2.10 VERIZON
    • TABLE 292 VERIZON: COMPANY OVERVIEW
    • FIGURE 73 VERIZON: COMPANY SNAPSHOT
    • TABLE 293 VERIZON: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 294 VERIZON: PRODUCT LAUNCHES AND ENHANCEMENTS
    • TABLE 295 VERIZON: DEALS
  • 17.3 OTHER PLAYERS
    • 17.3.1 DIMENSION DATA
    • 17.3.2 INFOSYS
    • 17.3.3 HCL
    • 17.3.4 ERICSSON
    • 17.3.5 GTT COMMUNICATIONS
    • 17.3.6 NTT DATA
    • 17.3.7 HAPPIEST MINDS TECHNOLOGIES
    • 17.3.8 HUAWEI
    • 17.3.9 NOKIA NETWORKS
    • 17.3.10 LUMEN TECHNOLOGIES
    • 17.3.11 WIPRO
    • 17.3.12 COGNIZANT
    • 17.3.13 CAPGEMINI
    • 17.3.14 BT
    • 17.3.15 DELOITTE
    • 17.3.16 SECUREWORKS
    • 17.3.17 FORTRA
    • 17.3.18 BAE SYSTEMS
    • 17.3.19 TRUSTWAVE HOLDINGS
    • 17.3.20 HUGHES NETWORK SYSTEMS
    • 17.3.21 METTEL
    • 17.3.22 MICROLAND
    • 17.3.23 INTACT TECHNOLOGY
    • 17.3.24 1-NET
    • 17.3.25 SECUREKLOUD
    • 17.3.26 AC3
    • 17.3.27 CORSICA TECHNOLOGIES
    • 17.3.28 EMPIST
  • 17.4 STARTUPS/SMES
    • 17.4.1 OPTANIX
    • 17.4.2 ESSINTIAL ENTERPRISE SOLUTIONS
    • 17.4.3 ASCEND TECHNOLOGIES
    • 17.4.4 AUNALYTICS
    • 17.4.5 CLOUD SPECIALISTS
    • 17.4.6 ATERA
    • 17.4.7 CORTAVO
    • 17.4.8 MAGNA5
    • 17.4.9 7 LAYER SOLUTIONS
    • 17.4.10 CYBERDUO
  • *Details on Business overview, Products/Solutions/Services offered, Recent developments, MnM view, Right to win, Strategic choices, and Weaknesses and competitive threats might not be captured in case of unlisted companies.

18 ADJACENT/RELATED MARKETS

  • 18.1 INTRODUCTION
    • 18.1.1 RELATED MARKETS
    • 18.1.2 LIMITATIONS
  • 18.2 MANAGED SECURITY SERVICES MARKET
    • TABLE 296 MANAGED SECURITY SERVICES MARKET, BY TYPE, 2016-2021 (USD MILLION)
    • TABLE 297 MANAGED SECURITY SERVICES MARKET, BY TYPE, 2022-2027 (USD MILLION)
    • TABLE 298 FULLY MANAGED: MANAGED SECURITY SERVICES MARKET, BY REGION, 2016-2021 (USD MILLION)
    • TABLE 299 FULLY MANAGED: MANAGED SECURITY SERVICES MARKET, BY REGION, 2022-2027 (USD MILLION)
    • TABLE 300 CO-MANAGED: MANAGED SECURITY SERVICES MARKET, BY REGION, 2016-2021 (USD MILLION)
    • TABLE 301 CO-MANAGED: MANAGED SECURITY SERVICES MARKET, BY REGION, 2022-2027 (USD MILLION)
  • 18.3 CLOUD MANAGED SERVICES MARKET
    • TABLE 302 CLOUD MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2018-2021 (USD MILLION)
    • TABLE 303 CLOUD MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2022-2027 (USD MILLION)
    • TABLE 304 LARGE ENTERPRISES: CLOUD MANAGED SERVICES MARKET, BY REGION, 2018-2021 (USD MILLION)
    • TABLE 305 LARGE ENTERPRISES: CLOUD MANAGED SERVICES MARKET, BY REGION, 2022-2027 (USD MILLION)
    • TABLE 306 SMALL AND MEDIUM-SIZED ENTERPRISES: CLOUD MANAGED SERVICES MARKET, BY REGION, 2018-2021 (USD MILLION)
    • TABLE 307 SMALL AND MEDIUM-SIZED ENTERPRISES: CLOUD MANAGED SERVICES MARKET, BY REGION, 2022-2027 (USD MILLION)
  • 18.4 MANAGED NETWORK SERVICES MARKET
    • TABLE 308 MANAGED NETWORK SERVICES MARKET, BY DEPLOYMENT MODE, 2017-2020 (USD MILLION)
    • TABLE 309 MANAGED NETWORK SERVICES MARKET, BY DEPLOYMENT MODE, 2021-2026 (USD MILLION)
    • TABLE 310 ON-PREMISES: MANAGED NETWORK SERVICES MARKET, BY REGION, 2017-2020 (USD MILLION)
    • TABLE 311 ON-PREMISES: MANAGED NETWORK SERVICES MARKET, BY REGION, 2021-2026 (USD MILLION)
    • TABLE 312 CLOUD: MANAGED NETWORK SERVICES MARKET, BY REGION, 2017-2020 (USD MILLION)
    • TABLE 313 CLOUD: MANAGED NETWORK SERVICES MARKET, BY REGION, 2021-2026 (USD MILLION)

19 APPENDIX

  • 19.1 DISCUSSION GUIDE
  • 19.2 KNOWLEDGESTORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
  • 19.3 CUSTOMIZATION OPTIONS
  • 19.4 RELATED REPORTS
  • 19.5 AUTHOR DETAILS