保険ビジネスプロセスアウトソーシングの世界市場：タイプ別、保険タイプ別、企業規模別、エンドユーザー別 - 予測（2024～2030年）

世界の保険ビジネスプロセスアウトソーシングの市場規模は、2023年に127億2,000万米ドル、2024年には140億5,000万米ドルに達し、CAGR 10.82％で成長し、2030年には261億3,000万米ドルに達すると予測されています。

一般に保険BPOと呼ばれる保険ビジネスプロセスアウトソーシングは、ビジネスプロセスアウトソーシングの特殊なサブセクターであり、保険企業の特定の業務やバックオフィス業務を処理・管理するために第三者サービスプロバイダーと契約します。これらの業務には通常、保険契約管理、保険金請求処理、保険引受、顧客サービス、規制遵守などが含まれます。保険ビジネスプロセスアウトソーシング（BPO）市場の主な原動力は、オペレーションコストの削減と保険事業の効率化です。保険企業は、熟練した専門知識、高度な分析、テクノロジーソリューションを利用するためにBPOサービスを活用しています。規制遵守の圧力や顧客体験の向上も、保険BPOサービスの採用拡大に寄与しています。成長が見込まれるとはいえ、特にオフショアにアウトソーシングする場合、データのセキュリティとプライバシーの維持が保険BPOサービスの課題となります。さらに、BPOサービスを既存のシステムやプロセスと統合し、アウトソーシングモデルに移行しながら品質管理を確保することも、市場が直面する課題です。しかし、人工知能（AI）や機械学習（ML）といった新たなテクノロジーを活用してプロセスを自動化し、大規模なデータセットを分析することは、保険BPOプロバイダーがサービスを拡大する大きなチャンスとなります。

地域別洞察

北米を中心とする南北アメリカのBPO市場は、洗練されたテクノロジー、高い規制遵守、保険ビジネスのコスト最適化により、堅調な業績を維持しています。しかし、ラテンアメリカなどのニアショアアウトソーシング先の台頭も、競争力のある言語スキルやタイムゾーンを提供することで、市場力学に影響を与えています。欧州・中東・アフリカは多様な市場実績を示しているが、欧州は保険BPO市場において着実な成長を示しています。これは、強力な規制環境、顧客中心のサービス重視、業務効率化の必要性によるものです。中東・アフリカでは保険商品の普及が進み、アウトソーシングに対する開放的な姿勢が徐々に成長を促しています。技術の進歩とデジタルトランスフォーメーションは欧州・中東・アフリカの保険BPO事情に影響を与える主要因であり、企業はイノベーションと付加価値サービスのためのパートナーシップを求めています。アジア太平洋では保険BPOが急成長しており、インドや中国などがアウトソーシング・サービス提供の最前線にあります。豊富な人材プール、コスト競争力、BPO産業に対する政府の強力な支援が、この地域の成長を後押ししています。さらに、アジア太平洋の成熟市場の保険企業は、効率性と戦略的優位性を得るためにアウトソーシングを活用しています。

FPNVポジショニングマトリックス

FPNVポジショニングマトリックスは、保険ビジネスプロセスアウトソーシング市場におけるベンダーのポジショニングを評価する上で不可欠です。このマトリックスはベンダーの包括的な評価を提供し、事業戦略や製品満足度に関連する重要な指標を検証します。この詳細な評価により、ユーザーは自らの要件に沿った十分な情報に基づいた意思決定を行うことができます。評価に基づき、ベンダーは成功のレベルを表す4つの象限、すなわちForefront（F）、Pathfinder（P）、Niche（N）、Vital（V）に分類されます。

市場シェア分析

市場シェア分析は、保険ビジネスプロセスアウトソーシング市場におけるベンダーの現状について、洞察に満ちた詳細な評価を提供する包括的なツールです。ベンダーの貢献度を綿密に比較・分析することで、各ベンダーの業績や市場シェア争いの際に直面する課題について、より深い理解を得ることができます。これらの貢献には、全体的な収益、顧客ベース、その他の重要な指標が含まれます。さらに、この分析では、調査した基準年の期間に観察された蓄積、断片化の優位性、合併の特徴などの要因を含む、この分野の競合性に関する貴重な考察を提供しています。このような詳細な情報を得ることで、ベンダーは市場競争において優位に立つために、より多くの情報に基づいた意思決定を行い、効果的な戦略を考案することができます。

戦略分析と推奨

戦略分析は、世界市場で確固たる足場を築こうとする組織にとって不可欠です。企業は、保険ビジネスプロセスアウトソーシング市場における現在の地位を徹底的に評価することで、長期的な願望に沿った情報に基づいた意思決定を行うことができます。この重要な評価には、組織のリソース、能力、全体的なパフォーマンスを徹底的に分析し、中核となる強みと改善すべき領域を特定することが含まれます。

目次

第1章 序文

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 市場の概要

第5章 市場洞察

• 市場力学
  • 促進要因
    • 英国全土で急速に拡大する保険産業
    • 英国全土の大規模・多角的な保険組織におけるデジタル化の進展と効率性の向上の必要性
  • 抑制要因
    • プロセスの統合と柔軟性の欠如に関連する問題
  • 機会
    • 保険BPOサービスにおける最先端技術の高い可能性
    • 英国全土におけるITインフラ開発への支出と投資の増加
  • 課題
    • 情報の機密性とセキュリティに関する懸念
• 市場セグメンテーション分析
  • タイプ：急速に変化するマーケットプレースで競争力と機敏性を維持するためのマーケティングおよび運用サービスの導入が急増
  • 保険タイプ：緊急医療状況に関連するリスクを最小限に抑えるための健康保険の選好が高まっている
  • 企業規模：業務の複雑さに対処するために、大企業による保険BPOの導入が増加
  • エンドユーザー：保険企業によるバックエンド処理とデータ管理のためのビジネスプロセスアウトソーシングサービスの利用拡大
• 市場ディスラプション分析
• ポーターのファイブフォース分析
• バリューチェーンとクリティカルパス分析
• 価格分析
• 技術分析
• 特許分析
• 貿易分析
• 規制枠組みの分析

第6章 保険ビジネスプロセスアウトソーシング市場：タイプ別

• 資産管理
• カスタマーケアサービス・クレーム管理
• 財務・会計サービス
• IT・技術サポート
• マーケティング
• ポリシー管理・規制遵守

第7章 保険ビジネスプロセスアウトソーシング市場：保険タイプ別

• 健康保険
• 生命保険
• 損害保険
• 再保険
• 旅行保険
• 自動車保険

第8章 保険ビジネスプロセスアウトソーシング市場：企業規模別

• 大企業
• 中小企業

第9章 保険ビジネスプロセスアウトソーシング市場：エンドユーザー別

• ブローカー・エージェント
• 保険企業

第10章 南北アメリカの保険ビジネスプロセスアウトソーシング市場

• アルゼンチン
• ブラジル
• カナダ
• メキシコ
• 米国

第11章 アジア太平洋の保険ビジネスプロセスアウトソーシング市場

• オーストラリア
• 中国
• インド
• インドネシア
• 日本
• マレーシア
• フィリピン
• シンガポール
• 韓国
• 台湾
• タイ
• ベトナム

第12章 欧州・中東・アフリカの保険ビジネスプロセスアウトソーシング市場

• デンマーク
• エジプト
• フィンランド
• フランス
• ドイツ
• イスラエル
• イタリア
• オランダ
• ナイジェリア
• ノルウェー
• ポーランド
• カタール
• ロシア
• サウジアラビア
• 南アフリカ
• スペイン
• スウェーデン
• スイス
• トルコ
• アラブ首長国連邦
• 英国

第13章 競合情勢

• 市場シェア分析、2023年
• FPNVポジショニングマトリックス、2023年
• 競合シナリオ分析
  • Alm. Brand Groupが自動化サービスを実現するためにCognizantを選択
  • NFP、最新の買収によりWest Midlandsでの存在感を拡大
  • Accenture、ドイツの保険企業の業務回復力向上と事業成長促進を支援すべくON Service GROUPを買収
  • NTT DATA UK&I、特殊保険および再保険市場向けの新たな制裁コンプライアンスサービスを発表
  • Phoenix Group、TCSとの戦略的パートナーシップを拡大し、顧客体験を変革
  • UshurとSutherlandが戦略的提携を締結し、保険・ヘルスケア産業のエクスペリエンス変革を加速
  • Accenture、保険企業のクラウドでのデジタル変革を加速するためブラックコムコンサルタントを買収
  • AXA UK&I、IT運用の一部をサポートするテクノロジーパートナーとしてコグニザントを選択
  • MIBとWiproが保険産業のデータサービスを変革する戦略的パートナーシップを締結
• 戦略分析と提言

第14章 競合ポートフォリオ

• 主要企業プロファイル
• 主要製品ポートフォリオ

LIST OF FIGURES

• FIGURE 1. INSURANCE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH PROCESS
• FIGURE 2. INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, 2023 VS 2030
• FIGURE 3. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, 2018-2030 (USD MILLION)
• FIGURE 4. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY REGION, 2023 VS 2030 (%)
• FIGURE 5. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 6. INSURANCE BUSINESS PROCESS OUTSOURCING MARKET DYNAMICS
• FIGURE 7. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2023 VS 2030 (%)
• FIGURE 8. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 9. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2023 VS 2030 (%)
• FIGURE 10. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 11. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2023 VS 2030 (%)
• FIGURE 12. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 13. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2023 VS 2030 (%)
• FIGURE 14. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 15. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 16. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 17. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY STATE, 2023 VS 2030 (%)
• FIGURE 18. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 19. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 20. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 21. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 22. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 23. INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SHARE, BY KEY PLAYER, 2023
• FIGURE 24. INSURANCE BUSINESS PROCESS OUTSOURCING MARKET, FPNV POSITIONING MATRIX, 2023

LIST OF TABLES

• TABLE 1. INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SEGMENTATION & COVERAGE
• TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2023
• TABLE 3. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, 2018-2023 (USD MILLION)
• TABLE 4. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, 2024-2030 (USD MILLION)
• TABLE 5. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY REGION, 2018-2023 (USD MILLION)
• TABLE 6. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY REGION, 2024-2030 (USD MILLION)
• TABLE 7. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 8. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 9. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ASSET MANAGEMENT, BY REGION, 2018-2023 (USD MILLION)
• TABLE 10. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ASSET MANAGEMENT, BY REGION, 2024-2030 (USD MILLION)
• TABLE 11. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY CUSTOMER CARE SERVICES & CLAIMS MANAGEMENT, BY REGION, 2018-2023 (USD MILLION)
• TABLE 12. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY CUSTOMER CARE SERVICES & CLAIMS MANAGEMENT, BY REGION, 2024-2030 (USD MILLION)
• TABLE 13. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY FINANCE & ACCOUNTING SERVICES, BY REGION, 2018-2023 (USD MILLION)
• TABLE 14. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY FINANCE & ACCOUNTING SERVICES, BY REGION, 2024-2030 (USD MILLION)
• TABLE 15. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY IT & TECHNOLOGICAL SUPPORT, BY REGION, 2018-2023 (USD MILLION)
• TABLE 16. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY IT & TECHNOLOGICAL SUPPORT, BY REGION, 2024-2030 (USD MILLION)
• TABLE 17. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY MARKETING, BY REGION, 2018-2023 (USD MILLION)
• TABLE 18. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY MARKETING, BY REGION, 2024-2030 (USD MILLION)
• TABLE 19. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY POLICY ADMINISTRATION & REGULATORY COMPLIANCE, BY REGION, 2018-2023 (USD MILLION)
• TABLE 20. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY POLICY ADMINISTRATION & REGULATORY COMPLIANCE, BY REGION, 2024-2030 (USD MILLION)
• TABLE 21. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 22. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 23. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY HEALTH INSURANCE, BY REGION, 2018-2023 (USD MILLION)
• TABLE 24. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY HEALTH INSURANCE, BY REGION, 2024-2030 (USD MILLION)
• TABLE 25. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY LIFE INSURANCE, BY REGION, 2018-2023 (USD MILLION)
• TABLE 26. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY LIFE INSURANCE, BY REGION, 2024-2030 (USD MILLION)
• TABLE 27. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY PROPERTY INSURANCE, BY REGION, 2018-2023 (USD MILLION)
• TABLE 28. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY PROPERTY INSURANCE, BY REGION, 2024-2030 (USD MILLION)
• TABLE 29. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY REINSURANCE, BY REGION, 2018-2023 (USD MILLION)
• TABLE 30. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY REINSURANCE, BY REGION, 2024-2030 (USD MILLION)
• TABLE 31. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TRAVEL INSURANCE, BY REGION, 2018-2023 (USD MILLION)
• TABLE 32. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TRAVEL INSURANCE, BY REGION, 2024-2030 (USD MILLION)
• TABLE 33. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY VEHICLE INSURANCE, BY REGION, 2018-2023 (USD MILLION)
• TABLE 34. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY VEHICLE INSURANCE, BY REGION, 2024-2030 (USD MILLION)
• TABLE 35. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 36. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 37. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2018-2023 (USD MILLION)
• TABLE 38. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2024-2030 (USD MILLION)
• TABLE 39. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SMALL & MEDIUM ENTERPRISES, BY REGION, 2018-2023 (USD MILLION)
• TABLE 40. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SMALL & MEDIUM ENTERPRISES, BY REGION, 2024-2030 (USD MILLION)
• TABLE 41. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 42. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 43. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY BROKERS & AGENTS, BY REGION, 2018-2023 (USD MILLION)
• TABLE 44. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY BROKERS & AGENTS, BY REGION, 2024-2030 (USD MILLION)
• TABLE 45. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE COMPANIES, BY REGION, 2018-2023 (USD MILLION)
• TABLE 46. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE COMPANIES, BY REGION, 2024-2030 (USD MILLION)
• TABLE 47. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 48. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 49. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 50. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 51. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 52. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 53. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 54. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 55. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2023 (USD MILLION)
• TABLE 56. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2024-2030 (USD MILLION)
• TABLE 57. ARGENTINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 58. ARGENTINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 59. ARGENTINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 60. ARGENTINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 61. ARGENTINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 62. ARGENTINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 63. ARGENTINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 64. ARGENTINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 65. BRAZIL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 66. BRAZIL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 67. BRAZIL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 68. BRAZIL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 69. BRAZIL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 70. BRAZIL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 71. BRAZIL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 72. BRAZIL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 73. CANADA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 74. CANADA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 75. CANADA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 76. CANADA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 77. CANADA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 78. CANADA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 79. CANADA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 80. CANADA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 81. MEXICO INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 82. MEXICO INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 83. MEXICO INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 84. MEXICO INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 85. MEXICO INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 86. MEXICO INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 87. MEXICO INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 88. MEXICO INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 89. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 90. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 91. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 92. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 93. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 94. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 95. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 96. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 97. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY STATE, 2018-2023 (USD MILLION)
• TABLE 98. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY STATE, 2024-2030 (USD MILLION)
• TABLE 99. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 100. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 101. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 102. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 103. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 104. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 105. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 106. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 107. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2023 (USD MILLION)
• TABLE 108. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2024-2030 (USD MILLION)
• TABLE 109. AUSTRALIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 110. AUSTRALIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 111. AUSTRALIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 112. AUSTRALIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 113. AUSTRALIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 114. AUSTRALIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 115. AUSTRALIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 116. AUSTRALIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 117. CHINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 118. CHINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 119. CHINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 120. CHINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 121. CHINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 122. CHINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 123. CHINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 124. CHINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 125. INDIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 126. INDIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 127. INDIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 128. INDIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 129. INDIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 130. INDIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 131. INDIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 132. INDIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 133. INDONESIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 134. INDONESIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 135. INDONESIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 136. INDONESIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 137. INDONESIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 138. INDONESIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 139. INDONESIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 140. INDONESIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 141. JAPAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 142. JAPAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 143. JAPAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 144. JAPAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 145. JAPAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 146. JAPAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 147. JAPAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 148. JAPAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 149. MALAYSIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 150. MALAYSIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 151. MALAYSIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 152. MALAYSIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 153. MALAYSIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 154. MALAYSIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 155. MALAYSIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 156. MALAYSIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 157. PHILIPPINES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 158. PHILIPPINES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 159. PHILIPPINES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 160. PHILIPPINES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 161. PHILIPPINES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 162. PHILIPPINES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 163. PHILIPPINES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 164. PHILIPPINES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 165. SINGAPORE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 166. SINGAPORE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 167. SINGAPORE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 168. SINGAPORE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 169. SINGAPORE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 170. SINGAPORE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 171. SINGAPORE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 172. SINGAPORE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 173. SOUTH KOREA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 174. SOUTH KOREA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 175. SOUTH KOREA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 176. SOUTH KOREA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 177. SOUTH KOREA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 178. SOUTH KOREA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 179. SOUTH KOREA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 180. SOUTH KOREA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 181. TAIWAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 182. TAIWAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 183. TAIWAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 184. TAIWAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 185. TAIWAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 186. TAIWAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 187. TAIWAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 188. TAIWAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 189. THAILAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 190. THAILAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 191. THAILAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 192. THAILAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 193. THAILAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 194. THAILAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 195. THAILAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 196. THAILAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 197. VIETNAM INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 198. VIETNAM INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 199. VIETNAM INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 200. VIETNAM INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 201. VIETNAM INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 202. VIETNAM INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 203. VIETNAM INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 204. VIETNAM INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 205. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 206. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 207. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 208. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 209. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 210. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 211. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 212. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 213. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2023 (USD MILLION)
• TABLE 214. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2024-2030 (USD MILLION)
• TABLE 215. DENMARK INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 216. DENMARK INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 217. DENMARK INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 218. DENMARK INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 219. DENMARK INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 220. DENMARK INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 221. DENMARK INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 222. DENMARK INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 223. EGYPT INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 224. EGYPT INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 225. EGYPT INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 226. EGYPT INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 227. EGYPT INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 228. EGYPT INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 229. EGYPT INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 230. EGYPT INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 231. FINLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 232. FINLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 233. FINLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 234. FINLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 235. FINLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 236. FINLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 237. FINLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 238. FINLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 239. FRANCE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 240. FRANCE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 241. FRANCE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 242. FRANCE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 243. FRANCE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 244. FRANCE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 245. FRANCE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 246. FRANCE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 247. GERMANY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 248. GERMANY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 249. GERMANY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 250. GERMANY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 251. GERMANY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 252. GERMANY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 253. GERMANY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 254. GERMANY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 255. ISRAEL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 256. ISRAEL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 257. ISRAEL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 258. ISRAEL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 259. ISRAEL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 260. ISRAEL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 261. ISRAEL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 262. ISRAEL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 263. ITALY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 264. ITALY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 265. ITALY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 266. ITALY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 267. ITALY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 268. ITALY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 269. ITALY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 270. ITALY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 271. NETHERLANDS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 272. NETHERLANDS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 273. NETHERLANDS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 274. NETHERLANDS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 275. NETHERLANDS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 276. NETHERLANDS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 277. NETHERLANDS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 278. NETHERLANDS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 279. NIGERIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 280. NIGERIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 281. NIGERIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 282. NIGERIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 283. NIGERIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2023 (USD MILLION)
• TABLE 284. NIGERIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2024-2030 (USD MILLION)
• TABLE 285. NIGERIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2023 (USD MILLION)
• TABLE 286. NIGERIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2024-2030 (USD MILLION)
• TABLE 287. NORWAY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2023 (USD MILLION)
• TABLE 288. NORWAY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2024-2030 (USD MILLION)
• TABLE 289. NORWAY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2023 (USD MILLION)
• TABLE 290. NORWAY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2024-2030 (USD MILLION)
• TABLE 291. NORWAY INSURANCE B

[187 Pages Report] The Insurance Business Process Outsourcing Market size was estimated at USD 12.72 billion in 2023 and expected to reach USD 14.05 billion in 2024, at a CAGR 10.82% to reach USD 26.13 billion by 2030.

Insurance business process outsourcing, commonly referred to as insurance BPO, is a specialized sub-sector of business process outsourcing that involves contracting third-party service providers to handle and manage specific business operations and back-office tasks for insurance companies. These tasks typically include policy management, claims processing, underwriting, customer service, and regulatory compliance, among others. The insurance business process outsourcing (BPO) market is primarily driven by the need to reduce operational costs and enhance the efficiency of insurance businesses. Insurers leverage BPO services to access skilled expertise, advanced analytics, and technology solutions. Regulatory compliance pressures and the desire to improve customer experience also contribute to the growing adoption of insurance BPO services. Despite the growth prospects, maintaining data security and privacy, especially when outsourcing to offshore locations, presents challenges for insurance BPO services. Additionally, integrating BPO services with existing systems and processes and ensuring quality control while transitioning to outsourced models are further challenges the market faces. However, leveraging emerging technologies such as artificial intelligence (AI) and machine learning (ML) to automate processes and analyze large data sets presents significant opportunities for insurance BPO providers to expand their offerings.

Regional Insights

The insurance business process outsourcing (BPO) market in the Americas, particularly North America, continues to perform robustly, with sophisticated technology, high regulatory compliance, and a focus on cost optimization for insurance businesses. However, the rise of nearshore outsourcing destinations such as Latin America also impacts the market dynamics by providing competitive language skills and aligned time zones for American businesses. The EMEA region shows a varied market performance, with Europe showing steady growth in the insurance BPO market, owing to its strong regulatory environments, emphasis on customer-centric services, and the need for operational efficiency. The market is emerging in the Middle East and Africa, with increased penetration of insurance products and an openness to outsourcing driving gradual growth. Technological advancements and digital transformation are key factors influencing the insurance BPO landscape in EMEA, with companies seeking partnerships for innovation and value-added services. The Asia-Pacific is experiencing rapid growth in insurance BPO, with countries such as India and China at the forefront of providing outsourcing services. A large talent pool, cost competitiveness, and strong government support for the BPO industry fuel the growth in this region. Additionally, insurers in mature markets of APAC are leveraging outsourcing to gain efficiency and strategic advantages.

Market Insights

• Market Dynamics

The market dynamics represent an ever-changing landscape of the Insurance Business Process Outsourcing Market by providing actionable insights into factors, including supply and demand levels. Accounting for these factors helps design strategies, make investments, and formulate developments to capitalize on future opportunities. In addition, these factors assist in avoiding potential pitfalls related to political, geographical, technical, social, and economic conditions, highlighting consumer behaviors and influencing manufacturing costs and purchasing decisions.

• Market Drivers
  • Rapidly expanding insurance industry across the UK
  • Growing digitalization and the need for improved efficiency in larger and diversified insurance organizations across the UK

• Market Restraints
  • Issues associated with integrating processes and lack of flexibility

• Market Opportunities
  • High potential of cutting edge technologies in insurance BPO services
  • Rising spending and investments in developing IT infrastructure across the UK

• Market Challenges
  • Concerns related to confidentiality and security of information
• Market Segmentation Analysis
  • Type: Emerging adoption of marketing and operation services to stay competitive and agile in a rapidly changing marketplace
  • Insurance Type: Increasing preference for health insurance for minimizing risks associated with emergency medical situations
  • Enterprise Size: Growing adoption of insurance BPO from large enterprises to handle the complexity of their operations
  • End-user: Expanding usage of business process outsourcing services by insurance companies for back-end processing and data management

• Market Disruption Analysis
• Porter's Five Forces Analysis
• Value Chain & Critical Path Analysis
• Pricing Analysis
• Technology Analysis
• Patent Analysis
• Trade Analysis
• Regulatory Framework Analysis

FPNV Positioning Matrix

The FPNV positioning matrix is essential in evaluating the market positioning of the vendors in the Insurance Business Process Outsourcing Market. This matrix offers a comprehensive assessment of vendors, examining critical metrics related to business strategy and product satisfaction. This in-depth assessment empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success, namely Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

Market Share Analysis

The market share analysis is a comprehensive tool that provides an insightful and in-depth assessment of the current state of vendors in the Insurance Business Process Outsourcing Market. By meticulously comparing and analyzing vendor contributions, companies are offered a greater understanding of their performance and the challenges they face when competing for market share. These contributions include overall revenue, customer base, and other vital metrics. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With these illustrative details, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

Recent Developments

Cognizant Selected by Alm. Brand Group to Enable Automation Services

Cognizant Technology Solutions Corporation forged a strategic partnership with Denmark's insurer Alm. Brand Group, marking a significant shift in the company's business process outsourcing strategy. This collaboration is set to transform Alm. Brand's operational workflows through automation integration aim to streamline insurance and administrative processes known for their manual intensity. The initiative promises amplified efficiency and an enhanced customer service framework, potentially setting a new industry benchmark in the expedited execution of tasks. [Published On: 2023-11-23]

NFP Grows West Midlands Presence with Latest Acquisition

NFP Corp. enhanced its commercial insurance capabilities by strategically acquiring Resolute Insurance Services, a broker based in the West Midlands. This move significantly strengthens NFP's commercial insurance portfolio, granting Resolute Insurance Services access to NFP's extensive global network of specialists and advanced solutions in group benefits, risk management, wealth, and pension management. [Published On: 2023-10-30]

Accenture Acquires ON Service GROUP to Help Insurers in Germany Improve Operational Resiliency and Drive Business Growth

Accenture has strategically extended its operational capabilities in the insurance sector with the recent acquisition of ON Service GROUP, a German-based provider renowned for its process services in insurance operations. This move enables Accenture to offer a more robust suite of services to its clientele in Germany, encompassing sales, policy administration, and comprehensive digital services aimed at enhancing operational efficiency and fostering growth. [Published On: 2023-10-18]

Strategy Analysis & Recommendation

The strategic analysis is essential for organizations seeking a solid foothold in the global marketplace. Companies are better positioned to make informed decisions that align with their long-term aspirations by thoroughly evaluating their current standing in the Insurance Business Process Outsourcing Market. This critical assessment involves a thorough analysis of the organization's resources, capabilities, and overall performance to identify its core strengths and areas for improvement.

Key Company Profiles

The report delves into recent significant developments in the Insurance Business Process Outsourcing Market, highlighting leading vendors and their innovative profiles. These include Accenture PLC, Atos SE, Capgemini SE, Cogneesol BPO Pvt. Ltd., Cognizant Technology Solutions Corporation, Digital Minds BPO Services Inc., DXC Technology Company, Eminenture, ExlService Holdings, Inc., Firstsource Solutions Limited, Fujitsu Limited, Fusion Business Solutions (P) Limited, Genpact Ltd., HCL Technologies Limited, Hinduja Global Solutions Ltd., ICCS, illumifin Corporation, Infosys Limited, International Business Machines Corporation, Invensis Technologies Pvt. Ltd., NTT DATA Corporation, Oracle Corporation, Patra Corporation, Rely Services, Solartis, LLC, Sutherland Global Services, Inc., Tata Consultancy Services, Tech Mahindra Limited, Wipro Limited, and WNS (Holdings) Ltd..

Market Segmentation & Coverage

This research report categorizes the Insurance Business Process Outsourcing Market to forecast the revenues and analyze trends in each of the following sub-markets:

• Type
  • Asset Management
  • Customer Care Services & Claims Management
  • Finance & Accounting Services
  • IT & Technological Support
  • Marketing
  • Policy Administration & Regulatory Compliance

• Insurance Type
  • Health Insurance
  • Life Insurance
  • Property Insurance
  • Reinsurance
  • Travel Insurance
  • Vehicle Insurance

• Enterprise Size
  • Large Enterprises
  • Small & Medium Enterprises

• End-user
  • Brokers & Agents
  • Insurance Companies

• Region
  • Americas
    • Argentina
    • Brazil
    • Canada
    • Mexico
    • United States
      • California
      • Florida
      • Illinois
      • New York
      • Ohio
      • Pennsylvania
      • Texas
  • Asia-Pacific
    • Australia
    • China
    • India
    • Indonesia
    • Japan
    • Malaysia
    • Philippines
    • Singapore
    • South Korea
    • Taiwan
    • Thailand
    • Vietnam

• Europe, Middle East & Africa
  • Denmark
  • Egypt
  • Finland
  • France
  • Germany
  • Israel
  • Italy
  • Netherlands
  • Nigeria
  • Norway
  • Poland
  • Qatar
  • Russia
  • Saudi Arabia
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • United Arab Emirates
  • United Kingdom

Table of Contents

1. Preface

• 1.1. Objectives of the Study
• 1.2. Market Segmentation & Coverage
• 1.3. Years Considered for the Study
• 1.4. Currency & Pricing
• 1.5. Language
• 1.6. Stakeholders

2. Research Methodology

• 2.1. Define: Research Objective
• 2.2. Determine: Research Design
• 2.3. Prepare: Research Instrument
• 2.4. Collect: Data Source
• 2.5. Analyze: Data Interpretation
• 2.6. Formulate: Data Verification
• 2.7. Publish: Research Report
• 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights

• 5.1. Market Dynamics
  • 5.1.1. Drivers
    • 5.1.1.1. Rapidly expanding insurance industry across the UK
    • 5.1.1.2. Growing digitalization and the need for improved efficiency in larger and diversified insurance organizations across the UK
  • 5.1.2. Restraints
    • 5.1.2.1. Issues associated with integrating processes and lack of flexibility
  • 5.1.3. Opportunities
    • 5.1.3.1. High potential of cutting edge technologies in insurance BPO services
    • 5.1.3.2. Rising spending and investments in developing IT infrastructure across the UK
  • 5.1.4. Challenges
    • 5.1.4.1. Concerns related to confidentiality and security of information
• 5.2. Market Segmentation Analysis
  • 5.2.1. Type: Emerging adoption of marketing and operation services to stay competitive and agile in a rapidly changing marketplace
  • 5.2.2. Insurance Type: Increasing preference for health insurance for minimizing risks associated with emergency medical situations
  • 5.2.3. Enterprise Size: Growing adoption of insurance BPO from large enterprises to handle the complexity of their operations
  • 5.2.4. End-user: Expanding usage of business process outsourcing services by insurance companies for back-end processing and data management
• 5.3. Market Disruption Analysis
• 5.4. Porter's Five Forces Analysis
  • 5.4.1. Threat of New Entrants
  • 5.4.2. Threat of Substitutes
  • 5.4.3. Bargaining Power of Customers
  • 5.4.4. Bargaining Power of Suppliers
  • 5.4.5. Industry Rivalry
• 5.5. Value Chain & Critical Path Analysis
• 5.6. Pricing Analysis
• 5.7. Technology Analysis
• 5.8. Patent Analysis
• 5.9. Trade Analysis
• 5.10. Regulatory Framework Analysis

6. Insurance Business Process Outsourcing Market, by Type

• 6.1. Introduction
• 6.2. Asset Management
• 6.3. Customer Care Services & Claims Management
• 6.4. Finance & Accounting Services
• 6.5. IT & Technological Support
• 6.6. Marketing
• 6.7. Policy Administration & Regulatory Compliance

7. Insurance Business Process Outsourcing Market, by Insurance Type

• 7.1. Introduction
• 7.2. Health Insurance
• 7.3. Life Insurance
• 7.4. Property Insurance
• 7.5. Reinsurance
• 7.6. Travel Insurance
• 7.7. Vehicle Insurance

8. Insurance Business Process Outsourcing Market, by Enterprise Size

• 8.1. Introduction
• 8.2. Large Enterprises
• 8.3. Small & Medium Enterprises

9. Insurance Business Process Outsourcing Market, by End-user

• 9.1. Introduction
• 9.2. Brokers & Agents
• 9.3. Insurance Companies

10. Americas Insurance Business Process Outsourcing Market

• 10.1. Introduction
• 10.2. Argentina
• 10.3. Brazil
• 10.4. Canada
• 10.5. Mexico
• 10.6. United States

11. Asia-Pacific Insurance Business Process Outsourcing Market

• 11.1. Introduction
• 11.2. Australia
• 11.3. China
• 11.4. India
• 11.5. Indonesia
• 11.6. Japan
• 11.7. Malaysia
• 11.8. Philippines
• 11.9. Singapore
• 11.10. South Korea
• 11.11. Taiwan
• 11.12. Thailand
• 11.13. Vietnam

12. Europe, Middle East & Africa Insurance Business Process Outsourcing Market

• 12.1. Introduction
• 12.2. Denmark
• 12.3. Egypt
• 12.4. Finland
• 12.5. France
• 12.6. Germany
• 12.7. Israel
• 12.8. Italy
• 12.9. Netherlands
• 12.10. Nigeria
• 12.11. Norway
• 12.12. Poland
• 12.13. Qatar
• 12.14. Russia
• 12.15. Saudi Arabia
• 12.16. South Africa
• 12.17. Spain
• 12.18. Sweden
• 12.19. Switzerland
• 12.20. Turkey
• 12.21. United Arab Emirates
• 12.22. United Kingdom

13. Competitive Landscape

• 13.1. Market Share Analysis, 2023
• 13.2. FPNV Positioning Matrix, 2023
• 13.3. Competitive Scenario Analysis
  • 13.3.1. Cognizant Selected by Alm. Brand Group to Enable Automation Services
  • 13.3.2. NFP Grows West Midlands Presence with Latest Acquisition
  • 13.3.3. Accenture Acquires ON Service GROUP to Help Insurers in Germany Improve Operational Resiliency and Drive Business Growth
  • 13.3.4. NTT DATA UK&I Announces New Sanctions Compliance Service for Specialty and Reinsurance Market
  • 13.3.5. Phoenix Group Expands Strategic Partnership with TCS to Transform Customer Experience
  • 13.3.6. Ushur and Sutherland Enter a Strategic Partnership to Accelerate Experience Transformation for Insurance and Healthcare Industries
  • 13.3.7. Accenture Acquires Blackcomb Consultants to Help Insurance Carriers Accelerate Digital Transformation in the Cloud
  • 13.3.8. AXA UK&I Selects Cognizant as a Technology Partner to Support part of its IT Operations
  • 13.3.9. MIB and Wipro form Strategic Partnership to Transform data Services for the Insurance Industry
• 13.4. Strategy Analysis & Recommendation

14. Competitive Portfolio

• 14.1. Key Company Profiles
• 14.2. Key Product Portfolio