Future of Work：フレキシブルワークエクスペリエンスのための戦略

当レポートでは、ハイブリッド/フレキシブルなワークエクスペリエンスへの移行に伴い、組織が直面する課題を調査し、これらの課題に対処するためのフレームワークを提示し、組織がデジタルトランスフォーメーションイニシアチブを加速・拡大する手法、技術バイヤーへの提言などをまとめています。

エグゼクティブスナップショット

状況概要

• IDCのFuture of Workフレームワーク
• 新しいワークモデルの定義における課題
• 人材に関する懸念・制約
• 人間と技術の統合の複雑さ
• 技術的なセキュリティと組織の信頼に関する懸念
• Future of Work

技術バイヤーへの提言

参考資料

This IDC Perspective reviews the challenges that organizations face as they transition to a hybrid/flexible work experience. It also presents a framework for addressing those challenges, which assesses how organizations accelerate and expand digital transformation (DX) initiatives. The technical work enhancements that enable hybrid work are innately connected to organizational policies and practices that need equal investment for digital transformation to be successful. Leaders have come to terms with the importance of empowering workers by providing them with flexible physical workplaces, intelligent digital workspaces, and agile and adaptive learning systems. "Investing in flexible work experiences have been a boon for both employers and employees. And now that companies have built the framework and experienced enhanced employee productivity, cost, and time savings, there's no going back but just moving forward," says Anu Mehta, senior research analyst, Future of Work at IDC. "Organizations need to trust employees to accomplish work while working in a flexible manner."

Executive Snapshot

Situation Overview

• IDC's Future of Work Framework
  • Augmentation
  • Culture
  • Space
• The Challenge of Defining New Work Models
• Talent Concerns/Limitations
  • Attracting and Retaining Top Talent
  • Addressing the Skills Gap
  • Measuring and Improving Employee Productivity
  • Managing Employee Burnout
  • Addressing the Needs of Frontline Workers
• Complexity of Human and Technology Integration
  • Lack of IT Support for Low Code/No Code and Automation Deployment
  • Fear of Automation: Lack of Understanding How to Program and Best Use it, Beyond the Fear of Taking Jobs
  • Navigating Technology and Space
  • Rebuilding/Redesigning Physical Workplaces
  • Investing in Intelligent Digital Workspaces: Finding Ways to Drive Effective Teaming and Collaboration
  • Democratization of Technology: Parity of Experience Between In-Office and Remote Employees
  • Navigating*Rigid Organization and LeadershipMisalignment Between Agile Teams and Legacy Leadership Models
  • Managing Generational Change in a Hybrid Setup
  • Managing the Cross-Functional Culture of Cooperation and Collaboration
• Concerns Around Technical Security and Organizational Trust
  • Monitoring Employee Data Usage and Governance
  • Unsecure/Unmanaged Devices, Networks, and Apps Threaten Organization's Security Posture
• The Future of Work
  • The Rise of the Digital Coworker
  • Opportunities for Hybrid Work and the Reinvented Office
  • Opportunities for Improving Employee Experiences

Advice for the Technology Buyer

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• Related Research
• Synopsis