医療用AI音声エージェントの世界市場：市場規模・シェア・動向分析 (用途別・展開方式別・技術別・最終用途別・地域別)、セグメント別予測 (2025年～2030年)

市場規模と動向：

世界の医療用AI音声エージェントの市場規模は、2024年に4億6,800万米ドルと推計され、2025年から2030年にかけて37.79%のCAGRで成長すると予測されています。

臨床文書とワークフローの自動化の増加、患者エンゲージメント、患者モニタリング、慢性疾患管理、コールセンターの最適化、最前線のトリアージ自動化への関心の高まりが市場成長の要因となっています。

また、AI音声エージェントが既存の電子カルテ（EHR）システムと統合できることが、市場の成長をさらに促進しています。臨床文書を合理化するAI音声エージェントの能力は、重要な市場促進要因です。高度な自然言語処理（NLP）と音声認識モデルを使用して構築されたAI音声エージェントは、医師と患者の対話をリアルタイムで書き起こし、SOAPノート生成を自動化し、最小限の人的介入で電子カルテ（EMR）を更新することができます。さらに、これらのエージェントは、電子カルテ（EHR）に統合されつつあり、医師が音声コマンドによってリアルタイムで患者との面談を文書化することを可能にしています。手作業から自動化された文書作成へのシフトは、データ入力に費やす時間を削減し、臨床医が患者ケアを強化することを可能にします。この自動化により、特に文書化基準のコンプライアンスが高い先進国では、病院や個人診療所でのソリューション導入が加速しています。例えば、2025年2月、VoiceCare AIはメイヨークリニックとパイロットプログラムを開始し、AI音声エージェントの技術を使用してバックオフィス業務を自動化しました。

「音声AIでは、技術が飛躍的に進歩したため、非常に会話がしやすく、簡単な会話から中程度の複雑さの会話まで対応できるようになりました。トランザクションの電話をかける場合、明確な入力と明確な出力があります。保険会社に電話するときは、誰かの保険加入を確認したり、事前認証を行ったりします」 -- ボイスケアAIの創設者兼CEO、パラグ・ジャヴェリ氏

さらに、AI音声エージェントは、日常的な問い合わせに対する人間のオペレーターへの依存を減らすことで、医療のコールセンターを変革しています。これらのエージェントは、予約のスケジューリング、処方箋の補充要求、診察前の評価を効率的に処理します。例えば、音声エージェントは、毎日何千ものコールを管理する大規模な医療ネットワークや保険システムにおいて、業務KPIを大幅に改善します。APIベースの柔軟性とEHR互換性を提供するAI音声エージェントは、企業医療システムやデジタルヘルス新興企業の間で需要が高いです。同様に、支払者や保険会社は、プラン情報、クレーム更新、ウェルネス・コーチングを提供するためにこれらの音声ツールを活用しています。

さらに、音声AIプラットフォームは現在、遠隔患者モニタリング（RPM）機器、スマートスピーカー、モバイルアプリケーションに組み込まれ、在宅環境の患者をサポートしています。この統合は、術後の回復、緩和ケア、高齢者ケアのシナリオにおいて有益であり、一貫したモニタリングと人間のような対話が患者の体験を向上させる。

さらに、AI音声エージェントは、発声バイオマーカーを分析して様々な健康状態を検出することで、疾病診断の分野で大きな進歩を遂げつつあります。この非侵襲的アプローチは、音声パターン、ピッチ、トーンの微妙な変化を利用して、病気の初期兆候を特定します。糖尿病、高血圧、メンタルヘルスなどの症状に合わせて調整された特殊な音声エージェントは、行動変容と治療のアドヒアランスを導く疾患特有のインタラクションを提供します。

目次

第1章 分析方法・範囲

第2章 エグゼクティブサマリー

第3章 医療用AI音声エージェント市場：変動要因・傾向・範囲

• 市場連関の見通し
  • 親市場の見通し
  • 関連/付随市場の見通し
• 市場力学
  • 市場促進要因の分析
  • 市場抑制要因の分析
  • 市場機会の分析
  • 市場の課題の分析
• 医療用AI音声エージェント市場：分析ツール
  • 業界分析：ポーターのファイブフォース分析
  • PESTEL分析
• ケーススタディ

第4章 医療用AI音声エージェント市場：用途別の推定・動向分析

• セグメントダッシュボード
• 医療用AI音声エージェント市場：用途別の変動分析
• 医療用AI音声エージェント市場：市場規模の予測と動向分析、用途別 (2018～2030年)
• 予約スケジュール
• 臨床文書
• 患者トリアージ・症状確認
• 患者エンゲージメント
• 遠隔モニタリング
• メンタルヘルス・コンパニオンボット
• 請求・保険サポート
• その他

第5章 医療用AI音声エージェント市場：展開方式別の推定・動向分析

• セグメントダッシュボード
• 医療用AI音声エージェント市場：展開方式別の変動分析
• 医療用AI音声エージェント市場：市場規模の予測と動向分析、展開方式別 (2018～2030年)
• オンプレミス
• クラウドベース

第6章 医療用AI音声エージェント市場：技術別の推定・動向分析

• セグメントダッシュボード
• 医療用AI音声エージェント市場：技術別の変動分析
• 医療用AI音声エージェント市場：市場規模の予測と動向分析、技術別 (2018～2030年)
• ルールベース音声アシスタント
• NLP活用型会話エージェント
• 感情認識型AIエージェント
• 多言語対応音声エージェント
• その他

第7章 医療用AI音声エージェント市場：最終用途別の推定・動向分析

• セグメントダッシュボード
• 医療用AI音声エージェント市場：最終用途別の変動分析
• 医療用AI音声エージェント市場：市場規模の予測と動向分析、最終用途別 (2018～2030年)
• 病院・医療システム
• 外来診療所・開業医
• 在宅医療の提供者
• 患者
• 支払者・保険会社
• その他

第8章 医療用AI音声エージェント市場：地域別の推定・動向分析

• 市場シェア分析：地域別（2024年・2030年）
• 市場ダッシュボード：地域別
• 市場規模の予測と動向分析（2018～2030年）
• 北米
  • 米国
  • カナダ
  • メキシコ
• 欧州
  • 英国
  • ドイツ
  • フランス
  • イタリア
  • スペイン
  • ノルウェー
  • スウェーデン
  • デンマーク
• アジア太平洋
  • 日本
  • 中国
  • インド
  • オーストラリア
  • 韓国
  • タイ
• ラテンアメリカ
  • ブラジル
  • アルゼンチン
• 中東・アフリカ
  • 南アフリカ
  • サウジアラビア
  • アラブ首長国連邦
  • クウェート

第9章 競合情勢

• 企業/競合の分類
• 戦略マッピング
• 企業市況分析（2024年）
• 企業プロファイル/上場企業
  • Zocdoc
  • eHealth, Inc.
  • Assort Health
  • RevSpring
  • Innovacer
  • Parakeet Health, Inc.
  • Cedar Cares, Inc.
  • Infinitus Systems
  • VOCADS
  • In Touch Now

List of Tables

• Table 1 List of abbreviations
• Table 2 Global AI voice agents in healthcare market, by region, 2018 - 2030 (USD Million)
• Table 3 Global AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 4 Global AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 5 Global AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 6 Global AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 7 North America AI voice agents in healthcare market, by country, 2018 - 2030 (USD Million)
• Table 8 North America AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 9 North America AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 10 North America AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 11 North America AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 12 U.SU.SU.S AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 13 U.SU.SU.S AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 14 U.SU.SU.S AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 15 U.SU.SU.S AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 16 Canada AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 17 Canada AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 18 Canada AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 19 Canada AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 20 Mexico AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 21 Mexico AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 22 Mexico AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 23 Mexico AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 24 Europe AI voice agents in healthcare market, by country, 2018 - 2030 (USD Million)
• Table 25 Europe AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 26 Europe AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 27 Europe AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 28 Europe AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 29 UK AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 30 UK AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 31 UK AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 32 UK AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 33 Germany AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 34 Germany AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 35 Germany AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 36 Germany AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 37 France AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 38 France AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 39 France AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 40 France AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 41 Italy AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 42 Italy AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 43 Italy AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 44 Italy AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 45 Spain AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 46 Spain AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 47 Spain AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 48 Spain AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 49 Denmark AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 50 Denmark AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 51 Denmark AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 52 Denmark AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 53 Sweden AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 54 Sweden AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 55 Sweden AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 56 Sweden AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 57 Norway AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 58 Norway AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 59 Norway AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 60 Norway AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 61 Asia Pacific AI voice agents in healthcare market, by country, 2018 - 2030 (USD Million)
• Table 62 Asia Pacific AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 63 Asia Pacific AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 64 Asia Pacific AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 65 Asia Pacific AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 66 China AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 67 China AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 68 China AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 69 China AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 70 Japan AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 71 Japan AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 72 Japan AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 73 Japan AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 74 India AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 75 India AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 76 India AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 77 South Korea AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 78 South Korea AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 79 South Korea AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 80 South Korea AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 81 Australia AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 82 Australia AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 83 Australia AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 84 Australia AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 85 Thailand AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 86 Thailand AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 87 Thailand AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 88 Thailand AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 89 Latin America AI voice agents in healthcare market, by country, 2018 - 2030 (USD Million)
• Table 90 Latin America AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 91 Latin America AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 92 Latin America AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 93 Latin America AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 94 Brazil AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 95 Brazil AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 96 Brazil AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 97 Brazil AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 98 Argentina AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 99 Argentina AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 100 Argentina AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 101 Argentina AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 102 MEA AI voice agents in healthcare market, by country, 2018 - 2030 (USD Million)
• Table 103 MEA AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 104 MEA AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 105 MEA AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 106 MEA AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 107 South Africa AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 108 South Africa AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 109 South Africa AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 110 South Africa AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 111 Saudi Arabia AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 112 Saudi Arabia AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 113 Saudi Arabia AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 114 Saudi Arabia AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 115 UAE AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 116 UAE AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 117 UAE AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 118 UAE AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)
• Table 119 Kuwait AI voice agents in healthcare market, by application, 2018 - 2030 (USD Million)
• Table 120 Kuwait AI voice agents in healthcare market, by deployment mode, 2018 - 2030 (USD Million)
• Table 121 Kuwait AI voice agents in healthcare market, by technology, 2018 - 2030 (USD Million)
• Table 122 Kuwait AI voice agents in healthcare market, by end use, 2018 - 2030 (USD Million)

List of Figures

• Fig. 1 Market research process
• Fig. 2 Market research process
• Fig. 3 Data triangulation techniques
• Fig. 4 Market formulation & validation
• Fig. 5 AI Voice Agents in Healthcare market: Market outlook
• Fig. 6 AI Voice Agents in Healthcare market: Segment outlook
• Fig. 7 AI Voice Agents in Healthcare market: Competitive landscape outlook
• Fig. 8 Parent market outlook
• Fig. 9 AI Voice Agents in healthcare market driver impact
• Fig. 10 AI Voice Agents in healthcare market restraint impact
• Fig. 11 AI Voice Agents in healthcare market: Application outlook and key takeaways
• Fig. 12 AI Voice Agents in healthcare market: Application movement analysis
• Fig. 13 Appointment scheduling market estimates and forecasts,2018 - 2030 (USD Million)
• Fig. 14 Clinical documentation market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 15 Patient triage & symptom checking market estimates and forecasts,2018 - 2030 (USD Million)
• Fig. 16 Patient engagement market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 17 Remote monitoring market estimates and forecasts,2018 - 2030 (USD Million)
• Fig. 18 Mental health & companion bots market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 19 Billing & insurance support market estimates and forecasts,2018 - 2030 (USD Million)
• Fig. 20 Others market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 21 AI Voice Agents in healthcare market: Deployment mode outlook and key takeaways
• Fig. 22 AI Voice Agents in healthcare market: Deployment mode movement analysis
• Fig. 23 On premise market estimates and forecasts,2018 - 2030 (USD Million)
• Fig. 24 Cloud-based market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 25 AI Voice Agents in healthcare market: Technology outlook and key takeaways
• Fig. 26 AI Voice Agents in healthcare market: Technology movement analysis
• Fig. 27 Rule-based voice assistants market estimates and forecasts,2018 - 2030 (USD Million)
• Fig. 28 NLP-powered conversational agents market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 29 Emotionally aware AI agents market estimates and forecasts,2018 - 2030 (USD Million)
• Fig. 30 Multilingual voice agents market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 31 Others market estimates and forecasts,2018 - 2030 (USD Million)
• Fig. 32 AI Voice Agents in healthcare market: End use outlook and key takeaways
• Fig. 33 AI Voice Agents in healthcare market: End use movement analysis
• Fig. 34 Hospitals and health systems market estimates and forecasts,2018 - 2030 (USD Million)
• Fig. 35 Outpatient clinics and physician offices market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 36 Home healthcare providers market estimates and forecasts,2018 - 2030 (USD Million)
• Fig. 37 Patients market estimates and forecasts,2018 - 2030 (USD Million)
• Fig. 38 Payers and insurance firms market estimates and forecasts,2018 - 2030 (USD Million)
• Fig. 39 Others market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 40 Global AI voice agents in healthcare market: Regional outlook and key takeaways
• Fig. 41 Global AI voice agents in healthcare market: Regional movement analysis
• Fig. 42 North America market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 43 U.S key country dynamics
• Fig. 44 U.S market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 45 Canada key country dynamics
• Fig. 46 Canada market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 47 Mexico key country dynamics
• Fig. 48 Mexico market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 49 Europe market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 50 UK key country dynamics
• Fig. 51 UK market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 52 Germany key country dynamics
• Fig. 53 Germany market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 54 France key country dynamics
• Fig. 55 France market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 56 Italy key country dynamics
• Fig. 57 Italy market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 58 Spain key country dynamics
• Fig. 59 Spain market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 60 Denmark key country dynamics
• Fig. 61 Denmark market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 62 Sweden key country dynamics
• Fig. 63 Sweden market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 64 Norway key country dynamics
• Fig. 65 Norway market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 66 Asia Pacific market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 67 Japan key country dynamics
• Fig. 68 Japan market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 69 China key country dynamics
• Fig. 70 China market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 71 India key country dynamics
• Fig. 72 India market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 73 Thailand key country dynamics
• Fig. 74 Thailand market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 75 South Korea key country dynamics
• Fig. 76 South Korea market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 77 Australia key country dynamics
• Fig. 78 Australia market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 79 Latin America market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 80 Brazil key country dynamics
• Fig. 81 Brazil market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 82 Argentina key country dynamics
• Fig. 83 Argentina market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 84 Middle East and Africa market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 85 South Africa key country dynamics
• Fig. 86 South Africa market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 87 Saudi Arabia key country dynamics
• Fig. 88 Saudi Arabia market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 89 UAE key country dynamics
• Fig. 90 UAE market estimates and forecasts, 2018 - 2030 (USD Million)
• Fig. 91 Kuwait key country dynamics
• Fig. 92 Kuwait market estimates and forecasts, 2018 - 2030 (USD Million)

Market Size & Trends:

The global AI voice agents in healthcare market size was estimated at USD 468.00 million in 2024 and is projected to grow at a CAGR of 37.79% from 2025 to 2030. Increasing automation of clinical documentation and workflows, a growing focus on patient engagement, patient monitoring, chronic disease management, call center optimization, and frontline triage automation are factors contributing to market growth.

In addition, the ability of AI voice agents to integrate with existing electronic health record (EHR) systems fuels market growth further. AI voice agents' ability to streamline clinical documentation is a significant market driver. AI voice agents built using advanced natural language processing (NLP) and voice recognition models are able to transcribe doctor-patient interactions in real time, automate SOAP note generation, and update electronic medical records (EMRs) with minimal human intervention. In addition, these agents are increasingly integrated into electronic health records (EHRs), enabling physicians to document patient encounters in real-time through voice commands. This shift from manual to automated documentation reduces time spent on data entry and allows clinicians to enhance patient care. This automation is accelerating solution adoption among hospitals and private practices, especially in the developed countries, where compliance with documentation standards is high. For instance, in February 2025, VoiceCare AI launched a pilot program with the Mayo Clinic to automate back-office operations using AI voice agents' technology.

"With voice AI, the technology has leapfrogged so much that they are very conversational and can handle conversations that are simple and medium complexity. When you're making a transactional call, it has clear inputs and clear outputs. When you call an insurance company, you are verifying somebody's insurance verification, or you're doing prior auth."

Parag Jhaveri, founder and CEO of VoiceCare AI

Moreover, AI voice agents are transforming healthcare call centers by reducing reliance on human operators for routine queries. These agents efficiently handle appointment scheduling, prescription refill requests, and pre-visit assessments. For instance, voice agents significantly improve operational KPIs in large healthcare networks and insurance systems, where thousands of calls are managed daily. AI voice agents that offer API-based flexibility and EHR compatibility are in high demand among enterprise health systems and digital health startups. Similarly, payers and insurers leverage these voice tools to provide plan information, claims updates, and wellness coaching.

In addition, voice AI platforms are now embedded into remote patient monitoring (RPM) devices, smart speakers, and mobile applications to support patients in home environments. This integration is beneficial during post-operative recovery, palliative care, and elder care scenarios where consistent monitoring and human-like interaction enhance the patient experience.

Furthermore, AI voice agents are making significant advancements in the field of disease diagnosis by analyzing vocal biomarkers to detect various health conditions. This non-invasive approach leverages subtle changes in speech patterns, pitch, and tone to identify early signs of diseases. Specialized voice agents tailored for conditions such as diabetes, hypertension, and mental health offer disease-specific interactions that guide behavior change and treatment adherence.

AI Voice Agents In Healthcare Market Report Segmentation

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the global AI voice agents in healthcare market report based on application, deployment mode, technology, end use, and region.

• Application Outlook (Revenue, USD Million, 2018 - 2030)
• Appointment Scheduling
• Clinical Documentation
• Patient Triage & Symptom Checking
• Patient Engagement
• Remote Monitoring
• Mental Health & Companion Bots
• Billing & Insurance Support
• Others
• Deployment Mode Outlook (Revenue, USD Million, 2018 - 2030)
• On Premise
• Cloud-based
• Technology Outlook (Revenue, USD Million, 2018 - 2030)
• Rule-based Voice Assistants
• NLP-Powered Conversational Agents
• Emotionally Aware AI Agents
• Multilingual Voice Agents
• Others
• End Use Outlook (Revenue, USD Million, 2018 - 2030)
• Hospitals and Health Systems
• Outpatient Clinics and Physician Offices
• Home Healthcare Providers
• Patients
• Payers and Insurance Firms
• Others
• Regional Outlook (Revenue, USD Million, 2018 - 2030)
• North America
  • U.S.
  • Canada
  • Mexico
• Europe
  • Germany
  • UK
  • France
  • Italy
  • Spain
  • Denmark
  • Sweden
  • Norway
• Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Thailand
• Latin America
  • Brazil
  • Argentina
• MEA
  • South Africa
  • Saudi Arabia
  • UAE
  • Kuwait

Table of Contents

Chapter 1. Methodology and Scope

• 1.1. Market Segmentation & Scope
• 1.2. Market Definitions
  • 1.2.1. Application Segment
  • 1.2.2. Deployment Mode Segment
  • 1.2.3. Technology Segment
  • 1.2.4. End Use
• 1.3. Information analysis
  • 1.3.1. Market formulation & data visualization
• 1.4. Data validation & publishing
• 1.5. Information Procurement
  • 1.5.1. Primary Research
• 1.6. Information or Data Analysis
• 1.7. Market Formulation & Validation
• 1.8. Market Model
• 1.9. Total Market: CAGR Calculation
• 1.10. Objectives
  • 1.10.1. Objective 1
  • 1.10.2. Objective 2

Chapter 2. Executive Summary

• 2.1. Market Outlook
• 2.2. Segment Snapshot
• 2.3. Competitive Insights Landscape

Chapter 3. AI Voice Agents in Healthcare Market Variables, Trends & Scope

• 3.1. Market Lineage Outlook
  • 3.1.1. Parent market outlook
  • 3.1.2. Related/ancillary market outlook.
• 3.2. Market Dynamics
  • 3.2.1. Market driver analysis
    • 3.2.1.1. Rising demand for personalized healthcare solutions
    • 3.2.1.2. Growing integration of AI in disease diagnostics and rising shift towards preventive care
    • 3.2.1.3. Technological advancements in AI
  • 3.2.2. Market restraint analysis
    • 3.2.2.1. Data Security and privacy concerns
    • 3.2.2.2. High integration costs
  • 3.2.3. Market opportunity analysis
  • 3.2.4. Market challenges analysis
• 3.3. AI Voice Agents in Healthcare Market Analysis Tools
  • 3.3.1. Industry Analysis - Porter's
    • 3.3.1.1. Supplier power
    • 3.3.1.2. Buyer power
    • 3.3.1.3. Substitution threat
    • 3.3.1.4. Threat of new entrant
    • 3.3.1.5. Competitive rivalry
  • 3.3.2. PESTEL Analysis
    • 3.3.2.1. Political landscape
    • 3.3.2.2. Technological landscape
    • 3.3.2.3. Economic landscape
    • 3.3.2.4. Environmental Landscape
    • 3.3.2.5. Legal Landscape
    • 3.3.2.6. Social Landscape
• 3.4. Case Studies

Chapter 4. AI Voice Agents in Healthcare Market: Application Estimates & Trend Analysis

• 4.1. Segment Dashboard
• 4.2. Global AI Voice Agents in Healthcare Market Application Movement Analysis
• 4.3. Global AI Voice Agents in Healthcare Market Size & Trend Analysis, by Application, 2018 to 2030 (USD Million)
• 4.4. Appointment Scheduling
  • 4.4.1. Market estimates and forecasts, 2018 to 2030 (USD Million)
• 4.5. Clinical Documentation
  • 4.5.1. Market estimates and forecasts, 2018 to 2030 (USD Million)
• 4.6. Patient Triage & Symptom Checking
  • 4.6.1. Market estimates and forecasts, 2018 to 2030 (USD Million)
• 4.7. Patient Engagement
  • 4.7.1. Market estimates and forecasts, 2018 to 2030 (USD Million)
• 4.8. Remote Monitoring
  • 4.8.1. Market estimates and forecasts, 2018 to 2030 (USD Million)
• 4.9. Mental Health & Companion Bots
  • 4.9.1. Market estimates and forecasts, 2018 to 2030 (USD Million)
• 4.10. Billing & Insurance Support
  • 4.10.1. Market estimates and forecasts, 2018 to 2030 (USD Million)
• 4.11. Others
  • 4.11.1. Market estimates and forecasts, 2018 to 2030 (USD Million)

Chapter 5. AI Voice Agents in Healthcare Market: Deployment Mode Estimates & Trend Analysis

• 5.1. Segment Dashboard
• 5.2. Global AI Voice Agents in Healthcare Market Deployment Mode Movement Analysis
• 5.3. Global AI Voice Agents in Healthcare Market Size & Trend Analysis, by Deployment Mode, 2018 to 2030 (USD Million)
• 5.4. On Premise
  • 5.4.1. Market estimates and forecasts, 2018 to 2030 (USD Million)
• 5.5. Cloud-based
  • 5.5.1. Market estimates and forecasts, 2018 to 2030 (USD Million)

Chapter 6. AI Voice Agents in Healthcare Market: Technology Estimates & Trend Analysis

• 6.1. Segment Dashboard
• 6.2. Global AI Voice Agents in Healthcare Market Technology Movement Analysis
• 6.3. Global AI Voice Agents in Healthcare Market Size & Trend Analysis, by Technology, 2018 to 2030 (USD Million)
• 6.4. Rule-based Voice Assistants
  • 6.4.1. Market estimates and forecasts, 2018 to 2030 (USD Million)
• 6.5. NLP-Powered Conversational Agents
  • 6.5.1. Market estimates and forecasts, 2018 to 2030 (USD Million)
• 6.6. Emotionally Aware AI Agents
  • 6.6.1. Market estimates and forecasts, 2018 to 2030 (USD Million)
• 6.7. Multilingual Voice Agents
  • 6.7.1. Market estimates and forecasts, 2018 to 2030 (USD Million)
• 6.8. Others
  • 6.8.1. Market estimates and forecasts, 2018 to 2030 (USD Million)

Chapter 7. AI Voice Agents in Healthcare Market: End Use Estimates & Trend Analysis

• 7.1. Segment Dashboard
• 7.2. Global AI Voice Agents in Healthcare Market End Use Movement Analysis
• 7.3. Global AI Voice Agents in Healthcare Market Size & Trend Analysis, by End Use, 2018 to 2030 (USD Million)
• 7.4. Hospitals and Health Systems
  • 7.4.1. Market estimates and forecasts, 2018 to 2030 (USD Million)
• 7.5. Outpatient Clinics and Physician Offices
  • 7.5.1. Market estimates and forecasts, 2018 to 2030 (USD Million)
• 7.6. Home Healthcare Providers
  • 7.6.1. Market estimates and forecasts, 2018 to 2030 (USD Million)
• 7.7. Patients
  • 7.7.1. Market estimates and forecasts, 2018 to 2030 (USD Million)
• 7.8. Payers and Insurance Firms
  • 7.8.1. Market estimates and forecasts, 2018 to 2030 (USD Million)
• 7.9. Others
  • 7.9.1. Market estimates and forecasts, 2018 to 2030 (USD Million)

Chapter 8. AI Voice Agents in Healthcare Market: Regional Estimates & Trend Analysis

• 8.1. Regional Market Share Analysis, 2024 & 2030
• 8.2. Regional Market Dashboard
• 8.3. Market Size & Forecasts Trend Analysis, 2018 to 2030:
• 8.4. North America
  • 8.4.1. U.S.
    • 8.4.1.1. Key country dynamics
    • 8.4.1.2. Regulatory framework
    • 8.4.1.3. Competitive scenario
    • 8.4.1.4. U.S. market estimates and forecasts, 2018 to 2030 (USD Million)
  • 8.4.2. Canada
    • 8.4.2.1. Key country dynamics
    • 8.4.2.2. Regulatory framework
    • 8.4.2.3. Competitive scenario
    • 8.4.2.4. Canada market estimates and forecasts, 2018 to 2030 (USD Million)
  • 8.4.3. Mexico
    • 8.4.3.1. Key country dynamics
    • 8.4.3.2. Regulatory framework
    • 8.4.3.3. Competitive scenario
    • 8.4.3.4. Mexico market estimates and forecasts, 2018 to 2030 (USD Million)
• 8.5. Europe
  • 8.5.1. UK
    • 8.5.1.1. Key country dynamics
    • 8.5.1.2. Regulatory framework
    • 8.5.1.3. Competitive scenario
    • 8.5.1.4. UK market estimates and forecasts, 2018 to 2030 (USD Million)
  • 8.5.2. Germany
    • 8.5.2.1. Key country dynamics
    • 8.5.2.2. Regulatory framework
    • 8.5.2.3. Competitive scenario
    • 8.5.2.4. Germany market estimates and forecasts, 2018 to 2030 (USD Million)
  • 8.5.3. France
    • 8.5.3.1. Key country dynamics
    • 8.5.3.2. Regulatory framework
    • 8.5.3.3. Competitive scenario
    • 8.5.3.4. France market estimates and forecasts, 2018 to 2030 (USD Million)
  • 8.5.4. Italy
    • 8.5.4.1. Key country dynamics
    • 8.5.4.2. Regulatory framework
    • 8.5.4.3. Competitive scenario
    • 8.5.4.4. Italy market estimates and forecasts, 2018 to 2030 (USD Million)
  • 8.5.5. Spain
    • 8.5.5.1. Key country dynamics
    • 8.5.5.2. Regulatory framework
    • 8.5.5.3. Competitive scenario
    • 8.5.5.4. Spain market estimates and forecasts, 2018 to 2030 (USD Million)
  • 8.5.6. Norway
    • 8.5.6.1. Key country dynamics
    • 8.5.6.2. Regulatory framework
    • 8.5.6.3. Competitive scenario
    • 8.5.6.4. Norway market estimates and forecasts, 2018 to 2030 (USD Million)
  • 8.5.7. Sweden
    • 8.5.7.1. Key country dynamics
    • 8.5.7.2. Regulatory framework
    • 8.5.7.3. Competitive scenario
    • 8.5.7.4. Sweden market estimates and forecasts, 2018 to 2030 (USD Million)
  • 8.5.8. Denmark
    • 8.5.8.1. Key country dynamics
    • 8.5.8.2. Regulatory framework
    • 8.5.8.3. Competitive scenario
    • 8.5.8.4. Denmark market estimates and forecasts, 2018 to 2030 (USD Million)
• 8.6. Asia Pacific
  • 8.6.1. Japan
    • 8.6.1.1. Key country dynamics
    • 8.6.1.2. Regulatory framework
    • 8.6.1.3. Competitive scenario
    • 8.6.1.4. Japan market estimates and forecasts, 2018 to 2030 (USD Million)
  • 8.6.2. China
    • 8.6.2.1. Key country dynamics
    • 8.6.2.2. Regulatory framework
    • 8.6.2.3. Competitive scenario
    • 8.6.2.4. China market estimates and forecasts, 2018 to 2030 (USD Million)
  • 8.6.3. India
    • 8.6.3.1. Key country dynamics
    • 8.6.3.2. Regulatory framework
    • 8.6.3.3. Competitive scenario
    • 8.6.3.4. India market estimates and forecasts, 2018 to 2030 (USD Million)
  • 8.6.4. Australia
    • 8.6.4.1. Key country dynamics
    • 8.6.4.2. Regulatory framework
    • 8.6.4.3. Competitive scenario
    • 8.6.4.4. Australia market estimates and forecasts, 2018 to 2030 (USD Million)
  • 8.6.5. South Korea
    • 8.6.5.1. Key country dynamics
    • 8.6.5.2. Regulatory framework
    • 8.6.5.3. Competitive scenario
    • 8.6.5.4. South Korea market estimates and forecasts, 2018 to 2030 (USD Million)
  • 8.6.6. Thailand
    • 8.6.6.1. Key country dynamics
    • 8.6.6.2. Regulatory framework
    • 8.6.6.3. Competitive scenario
    • 8.6.6.4. Thailand market estimates and forecasts, 2018 to 2030 (USD Million)
• 8.7. Latin America
  • 8.7.1. Brazil
    • 8.7.1.1. Key country dynamics
    • 8.7.1.2. Regulatory framework
    • 8.7.1.3. Competitive scenario
    • 8.7.1.4. Brazil market estimates and forecasts, 2018 to 2030 (USD Million)
  • 8.7.2. Argentina
    • 8.7.2.1. Key country dynamics
    • 8.7.2.2. Regulatory framework
    • 8.7.2.3. Competitive scenario
    • 8.7.2.4. Argentina market estimates and forecasts, 2018 to 2030 (USD Million)
• 8.8. MEA
  • 8.8.1. South Africa
    • 8.8.1.1. Key country dynamics
    • 8.8.1.2. Regulatory framework
    • 8.8.1.3. Competitive scenario
    • 8.8.1.4. South Africa market estimates and forecasts, 2018 to 2030 (USD Million)
  • 8.8.2. Saudi Arabia
    • 8.8.2.1. Key country dynamics
    • 8.8.2.2. Regulatory framework
    • 8.8.2.3. Competitive scenario
    • 8.8.2.4. Saudi Arabia market estimates and forecasts, 2018 to 2030 (USD Million)
  • 8.8.3. UAE
    • 8.8.3.1. Key country dynamics
    • 8.8.3.2. Regulatory framework
    • 8.8.3.3. Competitive scenario
    • 8.8.3.4. UAE market estimates and forecasts, 2018 to 2030 (USD Million)
  • 8.8.4. Kuwait
    • 8.8.4.1. Key country dynamics
    • 8.8.4.2. Regulatory framework
    • 8.8.4.3. Competitive scenario
    • 8.8.4.4. Kuwait market estimates and forecasts, 2018 to 2030 (USD Million)

Chapter 9. Competitive Landscape

• 9.1. Company/Competition Categorization
• 9.2. Strategy Mapping
• 9.3. Company Market Position Analysis, 2024
• 9.4. Company Profiles/Listing
  • 9.4.1. Zocdoc
    • 9.4.1.1. Company overview
    • 9.4.1.2. Financial performance
    • 9.4.1.3. Technology type benchmarking
    • 9.4.1.4. Strategic initiatives
  • 9.4.2. eHealth, Inc.
    • 9.4.2.1. Company overview
    • 9.4.2.2. Financial performance
    • 9.4.2.3. Technology type benchmarking
    • 9.4.2.4. Strategic initiatives
  • 9.4.3. Assort Health
    • 9.4.3.1. Company overview
    • 9.4.3.2. Financial performance
    • 9.4.3.3. Technology type benchmarking
    • 9.4.3.4. Strategic initiatives
  • 9.4.4. RevSpring
    • 9.4.4.1. Company overview
    • 9.4.4.2. Financial performance
    • 9.4.4.3. Technology type benchmarking
    • 9.4.4.4. Strategic initiatives
  • 9.4.5. Innovacer
    • 9.4.5.1. Company overview
    • 9.4.5.2. Financial performance
    • 9.4.5.3. Technology type benchmarking
    • 9.4.5.4. Strategic initiatives
  • 9.4.6. Parakeet Health, Inc.
    • 9.4.6.1. Company overview
    • 9.4.6.2. Financial performance
    • 9.4.6.3. Technology type benchmarking
    • 9.4.6.4. Strategic initiatives
  • 9.4.7. Cedar Cares, Inc.
    • 9.4.7.1. Company overview
    • 9.4.7.2. Financial performance
    • 9.4.7.3. Technology type benchmarking
    • 9.4.7.4. Strategic initiatives
  • 9.4.8. Infinitus Systems
    • 9.4.8.1. Company overview
    • 9.4.8.2. Financial performance
    • 9.4.8.3. Technology type benchmarking
    • 9.4.8.4. Strategic initiatives
  • 9.4.9. VOCADS
    • 9.4.9.1. Company overview
    • 9.4.9.2. Financial performance
    • 9.4.9.3. Technology type benchmarking
    • 9.4.9.4. Strategic initiatives
  • 9.4.10. In Touch Now
    • 9.4.10.1. Company overview
    • 9.4.10.2. Financial performance
    • 9.4.10.3. Technology type benchmarking
    • 9.4.10.4. Strategic initiatives