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ホスト型PBXの市場規模、シェア、動向分析レポート：コンポーネント別、用途別、企業規模別、最終用途別、地域別、セグメント別予測、2024年～2030年

Hosted PBX Market Size, Share & Trends Analysis Report By Component (Solution, Service), By Application (Unified Communication & Collaboration, Mobility, Call Center), By Enterprise Size, By End Use, By Region, And Segment Forecasts, 2024 - 2030

出版日
ページ情報
英文 125 Pages
納期
2～10営業日
カスタマイズ可能
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=144.06円
ホスト型PBXの市場規模、シェア、動向分析レポート：コンポーネント別、用途別、企業規模別、最終用途別、地域別、セグメント別予測、2024年～2030年
出版日: 2024年07月30日
発行: Grand View Research
ページ情報: 英文 125 Pages
納期: 2～10営業日
GIIご利用のメリット
  • 全表示
  • 概要
  • 図表
  • 目次
概要

ホスト型PBXの市場規模と動向

世界のホスト型PBX市場規模は、2023年に112億米ドルと推計され、2024年から2030年にかけてCAGR 16.7％で成長すると予測されています。同市場はクラウドベースのテレフォニーサービスを提供しており、企業はオンプレミスのハードウェアに投資することなく通信システムを管理できます。同市場は、クラウド技術の採用拡大、コスト効率、リモートワークの増加などを背景に急成長しています。

リモートワークの増加により、従業員がどこからでも接続しコラボレーションできる、信頼性が高くアクセスしやすいコミュニケーション・ツールの必要性が高まっています。これらのシステムは、他のビジネスアプリケーションとのシームレスな統合をサポートし、生産性を高め、業務を合理化します。その結果、さまざまな業種で、進化するコミュニケーションニーズに対応するため、ホスト型PBXソリューションに注目する企業が増えています。

ホスト型PBXソリューションは、転送電話、ボイスメール、ユニファイド・コミュニケーション、CRMシステムなどのビジネスツールとの統合など、さまざまな機能を提供します。市場は、データ・セキュリティの確保や高いサービス信頼性の維持といった課題に直面しています。しかし、AI、自動化、統合機能における継続的な技術革新は、市場のさらなる成長を促進すると予想されます。全体として、ホスト型PBXシステムは拡張性、柔軟性、コスト効率に優れた通信ソリューションを提供するため、あらゆる規模の企業に人気のある選択肢となっています。

市場では、シームレスで統一されたコミュニケーション環境を構築しようという動向の高まりを反映し、他のビジネスツールとの統合にますます注目が集まっています。PBXシステムをCRMシステム、コラボレーション・プラットフォーム、生産性アプリケーションと統合することで、企業はワークフローを合理化し、データへのアクセス性を向上させ、全体的な効率を高めることができます。さらに、PBXシステムに人工知能と自動化を取り入れることで、市場に革命が起きています。バーチャルアシスタント、プレディクティブダイヤル、高度な分析などのAI主導の機能は、より迅速でパーソナライズされたサービスを提供することで、顧客体験を向上させます。自動化は、コールルーティングやボイスメールの書き起こしなどのルーチンタスクの管理に役立ち、手作業を減らし、従業員がより戦略的な活動に集中できるようにします。これらの進歩により、ホスト型PBXシステムはより強力になり、通信インフラの最適化を目指す企業にとって魅力的なものとなっています。

目次

第1章 調査手法と範囲

第2章 エグゼクティブサマリー

第3章 ホスト型PBXの変数、動向、範囲

  • 市場イントロダクション/系統展望
  • 業界バリューチェーン分析
  • 市場力学
    • 市場促進要因分析
    • 市場抑制要因分析
    • 業界の機会
  • ホスト型PBX分析ツール
    • ポーターの分析
    • PESTEL分析

第4章 ホスト型PBX市場：コンポーネント別推定・動向分析

  • セグメントダッシュボード
  • ホスト型PBX：コンポーネント別変動分析、2023年および2030年
  • ソリューション
  • サービス

第5章 ホスト型PBX市場：企業規模別推定・動向分析

  • セグメントダッシュボード
  • ホスト型PBX：企業規模別変動分析、2023年および2030年
  • 中小企業
  • 大企業

第6章 ホスト型PBX市場：用途別推定・動向分析

  • セグメントダッシュボード
  • ホスト型PBX：用途別変動分析、2023年および2030年
  • 統合コミュニケーションとコラボレーション
  • モビリティ
  • コールセンター
  • アプリケーションセキュリティ
  • その他

第7章 ホスト型PBX市場： 最終用途別推定・動向分析

  • セグメントダッシュボード
  • ホスト型PBX：最終用途別変動分析、2023年および2030年
  • BFSI
  • ヘルスケア
  • 政府
  • 製造業
  • エネルギー・公益事業
  • ITおよび通信
  • 旅行・ホスピタリティ
  • その他

第8章 ホスト型PBX市場：地域別推定・動向分析

  • ホスト型PBXシェア、地域別、2023年および2030年
  • 北米
    • 市場推計・予測、2018年-2030年
    • コンポーネント別、2018年-2030年
    • 企業規模別、2018年-2030年
    • 用途別、2018年-2030年
    • 最終用途別、2018年-2030年
    • 米国
    • カナダ
    • メキシコ
  • 欧州
    • 市場推計・予測、2018年-2030年
    • コンポーネント別、2018年-2030年
    • 企業規模別、2018年-2030年
    • 用途別、2018年-2030年
    • 最終用途別、2018年-2030年
    • 英国
    • ドイツ
    • フランス
  • アジア太平洋
    • 市場推計・予測、2018年-2030年
    • コンポーネント別、2018年-2030年
    • 企業規模別、2018年-2030年
    • 用途別、2018年-2030年
    • 最終用途別、2018年-2030年
    • 中国
    • インド
    • 日本
    • オーストラリア
    • 韓国
  • ラテンアメリカ
    • 市場推計・予測、2018年-2030年
    • コンポーネント別、2018年-2030年
    • 企業規模別、2018年-2030年
    • 用途別、2018年-2030年
    • 最終用途別、2018年-2030年
    • ブラジル
  • 中東・アフリカ
    • 市場推計・予測、2018年-2030年
    • コンポーネント別、2018年-2030年
    • 企業規模別、2018年-2030年
    • 用途別、2018年-2030年
    • 最終用途別、2018年-2030年
    • サウジアラビア
    • アラブ首長国連邦
    • 南アフリカ

第9章 競合情勢

  • 主要市場参入企業による最近の動向と影響分析
  • 企業分類
  • 企業の市場シェア分析
  • 企業ヒートマップ分析
  • 戦略マッピング
    • 拡大
    • 合併と買収
    • パートナーシップとコラボレーション
    • 新製品の発売
    • 研究開発
  • 企業プロファイル
    • 3CX
    • Amazon Web Services（Amazon.com, Inc.）
    • Atlantech Online Inc.
    • Avaya Inc
    • Cisco Systems
    • Clearly Core Inc.
    • Comcast
    • Exotel Techcom Pvt. Ltd
    • G12 Communications LLC
    • Microsoft Corporation
    • Mitel Networks Corp
    • OnePipe Telecom
    • RingCentral Inc
    • Vonage
    • Yeastar Information Technology Co. Ltd
    • Zaplee Inc.
図表

List of Tables

  • Table 1 List of Abbreviation
  • Table 2 Global Hosted PBX Market, 2018 - 2030 (USD Billion)
  • Table 3 Global Hosted PBX Market, by region, 2018 - 2030 (USD Billion)
  • Table 4 Global Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 5 Global Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 6 Global Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 7 Global Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 8 Global Solution market, by region, 2018 - 2030 (USD Billion)
  • Table 9 Global Services market, by region, 2018 - 2030 (USD Billion)
  • Table 10 Global Solution market, by region, 2018 - 2030 (USD Billion)
  • Table 11 Global Service market, by region, 2018 - 2030 (USD Billion)
  • Table 12 Global Professional Services market, by region, 2018 - 2030 (USD Billion)
  • Table 13 Global Managed Services market, by region, 2018 - 2030 (USD Billion)
  • Table 14 Global SMEs market, by region, 2018 - 2030 (USD Billion)
  • Table 15 Global Large Enterprises market, by region, 2018 - 2030 (USD Billion)
  • Table 16 Global Unified communication and collaboration market, by region, 2018 - 2030 (USD Billion)
  • Table 17 Global Mobility market, by region, 2018 - 2030 (USD Billion)
  • Table 18 Global Call Center market, by region, 2018 - 2030 (USD Billion)
  • Table 19 Global Others market, by region, 2018 - 2030 (USD Billion)
  • Table 20 Global BFSI market, by region, 2018 - 2030 (USD Billion)
  • Table 21 Global Healthcare market, by region, 2018 - 2030 (USD Billion)
  • Table 22 Global Government market, by region, 2018 - 2030 (USD Billion)
  • Table 23 Global Manufacturing market, by region, 2018 - 2030 (USD Billion)
  • Table 24 Global Energy & Utilities market, by region, 2018 - 2030 (USD Billion)
  • Table 25 Global IT and Telecom market, by region, 2018 - 2030 (USD Billion)
  • Table 26 Global Travel & Hospitality market, by region, 2018 - 2030 (USD Billion)
  • Table 27 Global others market, by region, 2018 - 2030 (USD Billion)
  • Table 28 North America Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 29 North America Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 30 North America Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 31 North America Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 32 North America Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 33 North America Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 34 U.S. Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 35 U.S. Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 36 U.S. Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 37 U.S. Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 38 U.S. Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 39 U.S. Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 40 Canada Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 41 Canada Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 42 Canada Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 43 Canada Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 44 Canada Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 45 Canada Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 46 Mexico Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 47 Mexico Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 48 Mexico Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 49 Mexico Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 50 Mexico Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 51 Mexico Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 52 Europe Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 53 Europe Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 54 Europe Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 55 Europe Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 56 Europe Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 57 Europe Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 58 UK Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 59 UK Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 60 UK Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 61 UK Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 62 UK Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 63 UK Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 64 Germany Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 65 Germany Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 66 Germany Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 67 Germany Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 68 Germany Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 69 Germany Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 70 France Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 71 France Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 72 France Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 73 France Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 74 France Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 75 France Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 76 Asia Pacific Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 77 Asia Pacific Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 78 Asia Pacific Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 79 Asia Pacific Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 80 Asia Pacific Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 81 Asia Pacific Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 82 China Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 83 China Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 84 China Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 85 China Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 86 China Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 87 China Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 88 India Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 89 India Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 90 India Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 91 India Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 92 India Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 93 India Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 94 Japan Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 95 Japan Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 96 Japan Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 97 Japan Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 98 Japan Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 99 Japan Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 100 Australia Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 101 Australia Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 102 Australia Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 103 Australia Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 104 Australia Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 105 Australia Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 106 South Korea Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 107 South Korea Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 108 South Korea Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 109 South Korea Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 110 South Korea Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 111 South Korea Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 112 Latin America Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 113 Latin America Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 114 Latin America Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 115 Latin America Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 116 Latin America Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 117 Latin America Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 118 Brazil Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 119 Brazil Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 120 Brazil Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 121 Brazil Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 122 Brazil Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 123 Brazil Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 124 Middle East & Africa Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 125 Middle East & Africa Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 126 Middle East & Africa Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 127 Middle East & Africa Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 128 Middle East & Africa Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 129 Middle East & Africa Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 130 UAE Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 131 UAE Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 132 UAE Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 133 UAE Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 134 UAE Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 135 UAE Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 136 Saudi Arabia Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 137 Saudi Arabia Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 138 Saudi Arabia Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 139 Saudi Arabia Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 140 Saudi Arabia Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)
  • Table 141 Saudi Arabia Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 142 South Africa Hosted PBX Market, by Component, 2018 - 2030 (USD Billion)
  • Table 143 South Africa Hosted PBX Market, by Professional Services, 2018 - 2030 (USD Billion)
  • Table 144 South Africa Hosted PBX Market, by Managed Services, 2018 - 2030 (USD Billion)
  • Table 145 South Africa Hosted PBX Market, by Enterprise Size, 2018 - 2030 (USD Billion)
  • Table 146 South Africa Hosted PBX Market, by Application, 2018 - 2030 (USD Billion)
  • Table 147 South Africa Hosted PBX Market, by End Use, 2018 - 2030 (USD Billion)

List of Figures

  • Fig. 1 Hosted PBX Market Segmentation
  • Fig. 2 Market landscape
  • Fig. 3 Information Procurement
  • Fig. 4 Data Analysis Models
  • Fig. 5 Market Formulation and Validation
  • Fig. 6 Data Validating & Publishing
  • Fig. 7 Market Snapshot
  • Fig. 8 Segment Snapshot (1/3)
  • Fig. 9 Segment Snapshot (2/3)
  • Fig. 10 Segment Snapshot (3/3)
  • Fig. 11 Competitive Landscape Snapshot
  • Fig. 12 Hosted PBX: Industry Value Chain Analysis
  • Fig. 13 Hosted PBX: Market Dynamics
  • Fig. 14 Hosted PBX: PORTER's Analysis
  • Fig. 15 Hosted PBX: PESTEL Analysis
  • Fig. 16 Hosted PBX Share by Component, 2023 & 2030 (USD Billion)
  • Fig. 17 Hosted PBX, by Component: Market Share, 2023 & 2030
  • Fig. 18 Solution Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 19 Service Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 20 Professional Services Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 21 Managed Services Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 22 Hosted PBX Share by Enterprise Size, 2023 & 2030 (USD Billion)
  • Fig. 23 Hosted PBX, by Enterprise Size: Market Share, 2023 & 2030
  • Fig. 24 SMEs Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 25 Large Enterprises Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 26 Hosted PBX Share by Application, 2023 & 2030 (USD Billion)
  • Fig. 27 Hosted PBX, by Application: Market Share, 2023 & 2030
  • Fig. 28 Unified communication and collaboration Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 29 Mobility Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 30 Call Center Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 31 Others Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 32 Hosted PBX Share by End Use, 2023 & 2030 (USD Billion)
  • Fig. 33 Hosted PBX, by End Use: Market Share, 2023 & 2030
  • Fig. 34 BFSI Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 35 Healthcare Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 36 Government Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 37 Manufacturing Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 38 Energy & Utilities Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 39 IT & telecom Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 40 Travel & Hospitality Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 41 Others Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 42 Regional Market place: Key Takeaways
  • Fig. 43 North America Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 44 U.S. Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 45 Canada Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 46 Mexico Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 47 Europe Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 48 UK Hosted PBX Market Estimates and Forecasts, 2018 - 2030,) (USD Billion)
  • Fig. 49 Germany Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 50 France Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 51 Asia Pacific Hosted PBX Market Estimates and Forecast, 2018 - 2030 (USD Billion)
  • Fig. 52 China Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 53 India Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 54 Japan Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 55 Australia Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 56 South Korea Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 57 Latin America Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 58 Brazil Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 59 Argentina Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 60 MEA Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 61 Saudi Arabia Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 62 UAE Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 63 South Africa Hosted PBX Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 64 Key Company Categorization
  • Fig. 65 Company Market Positioning
  • Fig. 66 Key Company Market Share Analysis, 2023
  • Fig. 67 Strategic Framework
目次
Product Code: GVR-4-68040-386-8

Hosted PBX Market Size & Trends

The global hosted PBX market size was estimated at USD 11.20 billion in 2023 and is projected to grow at a CAGR of 16.7% from 2024 to 2030. The market offers cloud-based telephony services, enabling businesses to manage their communication systems without investing in on-premises hardware. This market is growing rapidly, driven by the increasing adoption of cloud technologies, cost-efficiency, and the rise of remote work.

The rise of remote work has amplified the need for reliable and accessible communication tools that enable employees to connect and collaborate from anywhere. These systems support seamless integration with other business applications, enhancing productivity and streamlining operations. As a result, more businesses across various industries are turning to hosted private branch exchange (PBX) solutions to meet their evolving communication needs.

Hosted PBX solutions provide a range of features, including call forwarding, voicemail-to-email, unified communications, and integration with other business tools like CRM systems. The market faces challenges like ensuring data security and maintaining high service reliability. However, the ongoing innovation in AI, automation, and integration capabilities is expected to drive further market growth. Overall, hosted PBX systems offer scalable, flexible, and cost-effective communication solutions, making them a popular choice for businesses of all sizes.

The market is increasingly focusing on integration with other business tools, reflecting a growing trend toward creating seamless, unified communication environments. Integrating PBX systems with CRM systems, collaboration platforms, and productivity applications allows businesses to streamline workflows, improve data accessibility, and enhance overall efficiency. In addition, the incorporation of artificial intelligence and automation into PBX systems is revolutionizing the market. AI-driven features like virtual assistants, predictive dialing, and advanced analytics enhance customer experiences by providing faster and more personalized service. Automation helps in managing routine tasks, such as call routing and voicemail transcription, reducing manual effort and enabling employees to focus on more strategic activities. Together, these advancements make hosted PBX systems more powerful and attractive to businesses looking to optimize their communication infrastructure.

Global Hosted PBX Market Report Segmentation

This report forecasts revenue growth at the global, regional, and country levels and provides an analysis of the latest industry trends from 2018 to 2030 in each of the sub-segments. For this study, Grand View Research has segmented the global hosted PBX market report based on component, enterprise size, application, end use and region:

  • Component Outlook (Revenue, USD Billion, 2018 - 2030)
  • Solution
  • Service

Professional Services

Managed Services

  • Enterprise Size Outlook (Revenue, USD Billion, 2018 - 2030)
  • Small & Medium Enterprises (SMEs)
  • Large Enterprises
  • Application Outlook (Revenue, USD Billion, 2018 - 2030)
  • Unified communication and collaboration
  • Mobility
  • Call Center
  • Others
  • End Use Outlook (Revenue, USD Billion, 2018 - 2030)
  • BFSI
  • Healthcare
  • Government
  • Manufacturing
  • Energy & Utilities
  • IT & telecom
  • Travel & Hospitality
  • Others
  • Regional Outlook (Revenue, USD Billion, 2018 - 2030)
  • North America

U.S.

Canada

Mexico

  • Europe

UK

Germany

France

  • Asia Pacific

China

India

Japan

Australia

South Korea

  • Latin America

Brazil

  • Middle East & Africa (MEA)

UAE

Saudi Arabia

South Africa

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Methodology segmentation & scope
  • 1.2. Market Definitions
  • 1.3. Research Methodology
    • 1.3.1. Information Procurement
    • 1.3.2. Information or Data Analysis
    • 1.3.3. Market Formulation & Data Visualization
    • 1.3.4. Data Validation & Publishing
  • 1.4. Research Scope and Assumptions
    • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

  • 2.1. Market Outlook
  • 2.2. Segment Outlook
  • 2.3. Competitive Insights

Chapter 3. Hosted PBX Variables, Trends & Scope

  • 3.1. Market Introduction/Lineage Outlook
  • 3.2. Industry value chain analysis
  • 3.3. Market dynamics
    • 3.3.1. Market Drivers Analysis
    • 3.3.2. Market Restraints Analysis
    • 3.3.3. Industry Opportunities
  • 3.4. Hosted PBX Analysis Tools
    • 3.4.1. Porter's Analysis
      • 3.4.1.1. Bargaining power of the suppliers
      • 3.4.1.2. Bargaining power of the buyers
      • 3.4.1.3. Threats of substitution
      • 3.4.1.4. Threats from new entrants
    • 3.4.2. PESTEL Analysis
      • 3.4.2.1. Political landscape
      • 3.4.2.2. Economic and Social landscape
      • 3.4.2.3. Technological landscape
      • 3.4.2.4. Environmental landscape
      • 3.4.2.5. Legal landscape

Chapter 4. Hosted PBX Market: Service Component Estimates & Trend Analysis

  • 4.1. Segment Dashboard
  • 4.2. Hosted PBX: Service Component Movement Analysis, USD Billion, 2023 & 2030
  • 4.3. Solution
    • 4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 4.4. Service
    • 4.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.4.2. Professional Services
      • 4.4.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.4.3. Managed Services
      • 4.4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 5. Hosted PBX Market: Enterprise Size Estimates & Trend Analysis

  • 5.1. Segment Dashboard
  • 5.2. Hosted PBX: Enterprise Size Movement Analysis, USD Billion, 2023 & 2030
  • 5.3. SMEs
    • 5.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 5.4. Large Enterprises
    • 5.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 6. Hosted PBX Market: Application Estimates & Trend Analysis

  • 6.1. Segment Dashboard
  • 6.2. Hosted PBX: Application Movement Analysis, USD Billion, 2023 & 2030
  • 6.3. Unified communication and collaboration
    • 6.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.4. Mobility
    • 6.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.5. Call Center
    • 6.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.6. Application Security
    • 6.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.7. Others
    • 6.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 7. Hosted PBX Market: End Use Estimates & Trend Analysis

  • 7.1. Segment Dashboard
  • 7.2. Hosted PBX: End Use Movement Analysis, USD Billion, 2023 & 2030
  • 7.3. BFSI
    • 7.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.4. Healthcare
    • 7.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.5. Government
    • 7.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.6. Manufacturing
    • 7.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.7. Energy & Utilities
    • 7.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.8. IT & telecom
    • 7.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.9. Travel & Hospitality
    • 7.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.10. Others
    • 7.10.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 8. Hosted PBX Market: Regional Estimates & Trend Analysis

  • 8.1. Hosted PBX Share, By Region, 2023 & 2030, USD Billion
  • 8.2. North America
    • 8.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.2.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.6. U.S.
      • 8.2.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.2.6.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.6.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.6.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.6.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.7. Canada
      • 8.2.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.2.7.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.7.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.7.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.7.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.8. Mexico
      • 8.2.8.1. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.8.2. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.8.3. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.8.4. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
  • 8.3. Europe
    • 8.3.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.3.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.6. U.K.
      • 8.3.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.3.6.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.6.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.6.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.6.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.7. Germany
      • 8.3.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.3.7.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.7.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.7.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.7.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.8. France
      • 8.3.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.3.8.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.8.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.8.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.8.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
  • 8.4. Asia Pacific
    • 8.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.4.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.6. China
      • 8.4.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.4.6.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.6.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.6.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.6.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.7. India
      • 8.4.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.4.7.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.7.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.7.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.7.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.8. Japan
      • 8.4.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.4.8.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.8.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.8.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.8.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.9. Australia
      • 8.4.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.4.9.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.9.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.9.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.9.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.10. South Korea
      • 8.4.10.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.4.10.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.10.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.10.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.10.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
  • 8.5. Latin America
    • 8.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.5.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
    • 8.5.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
    • 8.5.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
    • 8.5.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
    • 8.5.6. Brazil
      • 8.5.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.5.6.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
      • 8.5.6.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
      • 8.5.6.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
      • 8.5.6.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
  • 8.6. Middle East & Africa
    • 8.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.6.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.6. Saudi Arabia
      • 8.6.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.6.6.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.6.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.6.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.6.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.7. UAE
      • 8.6.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.6.7.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.7.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.7.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.7.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.8. South Africa
      • 8.6.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.6.8.2. Market estimates and forecast by Component, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.8.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.8.4. Market estimates and forecast by Application, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.8.5. Market estimates and forecast by End Use, 2018 - 2030 (Revenue, USD Billion)

Chapter 9. Competitive Landscape

  • 9.1. Recent Developments & Impact Analysis by Key Market Participants
  • 9.2. Company Categorization
  • 9.3. Company Market Share Analysis
  • 9.4. Company Heat Map Analysis
  • 9.5. Strategy Mapping
    • 9.5.1. Expansion
    • 9.5.2. Mergers & Acquisition
    • 9.5.3. Partnerships & Collaborations
    • 9.5.4. New Product Launches
    • 9.5.5. Research And Development
  • 9.6. Company Profiles
    • 9.6.1. 3CX
      • 9.6.1.1. Participant's Overview
      • 9.6.1.2. Financial Performance
      • 9.6.1.3. Product Benchmarking
      • 9.6.1.4. Recent Developments
    • 9.6.2. Amazon Web Services (Amazon.com, Inc.)
      • 9.6.2.1. Participant's Overview
      • 9.6.2.2. Financial Performance
      • 9.6.2.3. Product Benchmarking
      • 9.6.2.4. Recent Developments
    • 9.6.3. Atlantech Online Inc.
      • 9.6.3.1. Participant's Overview
      • 9.6.3.2. Financial Performance
      • 9.6.3.3. Product Benchmarking
      • 9.6.3.4. Recent Developments
    • 9.6.4. Avaya Inc
      • 9.6.4.1. Participant's Overview
      • 9.6.4.2. Financial Performance
      • 9.6.4.3. Product Benchmarking
      • 9.6.4.4. Recent Developments
    • 9.6.5. Cisco Systems
      • 9.6.5.1. Participant's Overview
      • 9.6.5.2. Financial Performance
      • 9.6.5.3. Product Benchmarking
      • 9.6.5.4. Recent Developments
    • 9.6.6. Clearly Core Inc.
      • 9.6.6.1. Participant's Overview
      • 9.6.6.2. Financial Performance
      • 9.6.6.3. Product Benchmarking
      • 9.6.6.4. Recent Developments
    • 9.6.7. Comcast
      • 9.6.7.1. Participant's Overview
      • 9.6.7.2. Financial Performance
      • 9.6.7.3. Product Benchmarking
      • 9.6.7.4. Recent Developments
    • 9.6.8. Exotel Techcom Pvt. Ltd
      • 9.6.8.1. Participant's Overview
      • 9.6.8.2. Financial Performance
      • 9.6.8.3. Product Benchmarking
      • 9.6.8.4. Recent Developments
    • 9.6.9. G12 Communications LLC
      • 9.6.9.1. Participant's Overview
      • 9.6.9.2. Financial Performance
      • 9.6.9.3. Product Benchmarking
      • 9.6.9.4. Recent Developments
    • 9.6.10. Microsoft Corporation
      • 9.6.10.1. Participant's Overview
      • 9.6.10.2. Financial Performance
      • 9.6.10.3. Product Benchmarking
      • 9.6.10.4. Recent Developments
    • 9.6.11. Mitel Networks Corp
      • 9.6.11.1. Participant's Overview
      • 9.6.11.2. Financial Performance
      • 9.6.11.3. Product Benchmarking
      • 9.6.11.4. Recent Developments
    • 9.6.12. OnePipe Telecom
      • 9.6.12.1. Participant's Overview
      • 9.6.12.2. Financial Performance
      • 9.6.12.3. Product Benchmarking
      • 9.6.12.4. Recent Developments
    • 9.6.13. RingCentral Inc
      • 9.6.13.1. Participant's Overview
      • 9.6.13.2. Financial Performance
      • 9.6.13.3. Product Benchmarking
      • 9.6.13.4. Recent Developments
    • 9.6.14. Vonage
      • 9.6.14.1. Participant's Overview
      • 9.6.14.2. Financial Performance
      • 9.6.14.3. Product Benchmarking
      • 9.6.14.4. Recent Developments
    • 9.6.15. Yeastar Information Technology Co. Ltd
      • 9.6.15.1. Participant's Overview
      • 9.6.15.2. Financial Performance
      • 9.6.15.3. Product Benchmarking
      • 9.6.15.4. Recent Developments
    • 9.6.16. Zaplee Inc.
      • 9.6.16.1. Participant's Overview
      • 9.6.16.2. Financial Performance
      • 9.6.16.3. Product Benchmarking
      • 9.6.16.4. Recent Developments