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SaaS型Web会議・ビデオ会議の世界市場

Web and Video Conferencing SaaS

出版日: | 発行: Global Industry Analysts, Inc. | ページ情報: 英文 599 Pages | 納期: 即日から翌営業日

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SaaS型Web会議・ビデオ会議の世界市場
出版日: 2020年09月01日
発行: Global Industry Analysts, Inc.
ページ情報: 英文 599 Pages
納期: 即日から翌営業日
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  • 全表示
  • 概要
  • 目次
概要

世界のSaaS型Web会議・ビデオ会議の市場規模は、分析期間(2020年~2027年)に18.2%のCAGRで成長する見通しで、2027年には131億米ドルに達すると予測されています。当レポートで分析されているセグメントの1つである専門家会議は、分析期間中に17.4%の年率で成長し、34億米ドルに達すると予測されています。

当レポートは、世界のSaaS型Web会議・ビデオ会議市場について調査しており、市場シェア、動向や見通し、成長要因、地域別の市場分析、競合情勢、主要企業のプロファイル等の情報を提供しています。

調査対象企業の例

  • Zoom Video Communications, Inc.
  • Blue Jeans Network, Inc.
  • Cisco Systems, Inc.
  • GoToMeeting
  • Skype
  • Microsoft Teams
  • Fuze Inc.
  • Adobe Inc.
  • Amazon Web Services, Inc.
  • Avaya Inc.
  • Blackboard Inc.
  • ConnectWise, LLC.
  • FreeConferenceCall.com
  • Google LLC
  • Highfive
  • Intermedia.net, Inc.
  • Join.me
  • Lifesize
  • LogMeIn
  • Onstream Live
  • Premiere Global Services, Inc.
  • TeamViewer
  • UberConference
  • Whereby
  • and Zoho Meeting

目次

I. イントロダクション、調査手法、調査範囲

II. エグゼクティブサマリー

  • 市場概要
    • Covid-19の影響と迫り来る世界の景気後退
    • 競合の市場シェア
    • 競合の市場シェアシナリオ
  • 主要企業
  • 動向と成長要因
  • 世界市場の見通し

III. 市場分析

  • 地域別市場分析
  • 米国
  • カナダ
  • 日本
  • 中国
  • 欧州
  • フランス
  • ドイツ
  • イタリア
  • 英国
  • その他欧州
  • アジア太平洋
  • オーストラリア
  • インド
  • シンガポール
  • 韓国
  • その他アジア太平洋地域
  • ラテンアメリカ
  • 中東
  • アフリカ

IV. 競合

  • 企業プロファイル:245社
目次
Product Code: MCP17067

COVID-19 Helps Video Calls Find a Place in the New Normal. Global Market to Spike by 110.3% in 2020

The pandemic is helping humans conquer the constraints of space and time in lightning speeds. The global Web & Video Conferencing SaaS market is expected to witness growth spike by 110.3% in the year 2020. As the world becomes physically disconnected under social distancing norms, it is also rapidly becoming a virtual neighborhood supported by digital connectivity, communication and collaboration. With normal life disrupted and employees separated from their offices, video conferencing has emerged into a social and enterprise lifeline. The accelerated pace of digital transformation and the massive forced migration to work from home (WFH) models represent the two major factors driving growth in the market. Home offices, remote networking, cloud computing, remote communication and collaboration, have all stormed into the spotlight as the world scrambles to find digital alternatives to being physically present. With no meaningful exit strategy available until a vaccine arrives, social distancing and remote working and operations will be the new normal going forwards. 88% of IT companies worldwide have migrated their employees to WFH during the pandemic.92% of teams in Asia-Pacific have implemented WFH since the outbreak highlighting the need to flatten the curve in countries with less than adequate healthcare resources. 45% of employees cite COVID-19 as the trigger for rapid adoption of remote working strategies. 72% of companies plan to shift a portion of their staff permanently to a WFH model. Virtual interactions will be the new normal and will be used extensively used to enhance real-world operational abilities of remote teams. Remote and virtual collaboration and communications has become the priority for businesses of all sizes as an essential tool to manage remote & virtual teams. Virtual meetings are taking off in the corporate world, highlighting this growing importance of professional communications. The global market for Web and Video Conferencing SaaS

American Company Zooms Ahead. The U.S. Accounts for Over 33.4% of Global Revenues in 2020

The market in the U.S. is estimated at US$1.3 billion in the year 2020. The country currently accounts for a 33.4% share in the global market. Even as tech giants like Google, Microsoft and Cisco chase after Zoom's jaw dropping success, the company remains comfortably well ahead of the race. For decades leading up until now, established videoconferencing solutions/brands available in the market were complex, hard-to-use, cumbersome, and expensive needing investment in infrastructure. This strain on IT resources and large numbers of frustrated users were the two prime reasons responsible for the heavy use of audio-only communication as the standard mode for virtual meetings. Pre-pandemic, a whopping90% of companies used audio only videoconferencing and preferred physical meetings and business conferences to videoconferencing. The beginning of the pandemic witnessed Zoom change the dynamics and the rules of the game overnight. The company's market capitalization rate from a mere US$16.1billion in December 2019 spiked to over US$66.2billion in June 2020, while price per share for the same period rose from US$66.7to over US$241.5. Despite security issues which saw a minor drop in Zoom's share price in the month of April 2020, companies of all sizes worldwide are lapping up Zoom products ranging from Zoom Rooms, Zoom Meetings & Chat, Zoom Video Webinars to Zoom phone.

So What Did Zoom Do Right that Other Companies Didn't?

Zoom over the last couple of months has become a household name winning equal popularity in the enterprise, consumer and commercial markets alike. From corporate team meetings, webinars, trade events, online education to hosting weddings, Zoom has made the right connection with all types of consumers. Adoption rates have peaked due to several reasons, the chief being the company's adroit strategy of offering a free basic version of its service as a way of promotion. Zoom offers free 40-minute conference calls with up to 100 attendees. Leveraging the power of cloud, the company has taught the industry that the simplest path to videoconferencing is also the most financially rewarding. Ease of use is the company's key selling point. Zoom video can be activated instantly on the company's cloud and requires no expensive on-premise infrastructure. Participants in the meeting need just click the link to join without app downloads. The company recently announced that business subscribers can now increase the number of video participants in their meetings from 100 to 300without drop in quality, at no additional cost and with no new device, app or infrastructure additions. Leveraging the cloud, the company is delivering reliable video at scale in comparison to other vendors who add or retrofit new video features to a legacy solution that results in a clunky experience ridden with limited reliability, functionality, and quality issues. The cloud architecture of the company includes distributed architecture, multimedia routing, multi-bitrate encoding, and application layer quality of service. A token of the company's success is the fact that zoom brand is now synonymous with cloud video conferencing. In addition, crisp video, reliable sound quality, ease of scheduling, joining, participating, screen sharing, and easy annotation features have all made Zoom popular. Zoom combines HD video conferencing, online business meetings, webinars& mobile capabilities in one collaborative solution. Zoom with its fairly simple UX and no frill cloud based solution is now changing the rules of the game. The company's massive conversion rate of this untapped market is evident in the number of app downloaded.

Global Market to Reach US$13.1Billion by 2027. Virtual Events to Emerge as the New Battlefield

The global market for Web and Video Conferencing SaaS is projected to reach a revised size of US$13.1 billion by 2027, growing at a CAGR of 18.2% over the analysis period 2020-2027.Close on the heels of corporate end-use applications, is professional conferences which is projected to grow at a 17.4% CAGR to reach US$3.4 billion by the end of the analysis period. As digital transformation gains momentum, webinars/live streaming will converge with video conferencing. Events virtualization is a major trend in the market. As the public health crisis continues to affect outdoor entertainment, event, conferences, and exhibitions, event organizers, exhibitors and sponsors are adopting videoconferencing to convert physical events to virtual. Several companies including Sales force are embracing the digital platform for organizing events. Sales force recently announced its decision to virtualized all 2020 events such as Dream force, World Tours, TrailheaDX India, Tableau Conference Europe, and Tableau Conference, and re-imagine physical events by the end of the year. As conventions, corporate events, trade shows fairs and conferences turn into virtual events, new revenue streams are emerging adding to demand growth and intensified competition in the market.

Competitors identified in this market include, among others,

  • Zoom Video Communications, Inc.
  • Blue Jeans Network, Inc.
  • Cisco Systems, Inc.
  • GoToMeeting
  • Skype
  • Microsoft Teams
  • Fuze Inc.
  • Adobe Inc.
  • Amazon Web Services, Inc.
  • Avaya Inc.
  • Blackboard Inc.
  • ConnectWise, LLC.
  • FreeConferenceCall.com
  • Google LLC
  • Highfive
  • Intermedia.net, Inc.
  • Join.me
  • Lifesize
  • LogMeIn
  • Onstream Live
  • Premiere Global Services, Inc.
  • TeamViewer
  • UberConference
  • Whereby
  • and Zoho Meeting

TABLE OF CONTENTS

I. INTRODUCTION, METHODOLOGY & REPORT SCOPE

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Impact of COVID-19 and the Global Recession: Pandemic Provides Strong Push for Web & Video Conferencing SaaS Market
    • Risk of Second Wave of COVID-19 Infections Looms Ahead with Ease of Lockdowns, Leading to Further Adoption of Web & Video Conferencing in Near Future
    • Event Management Companies Morph into Offering Video Conferencing Solutions: Pandemic Accelerates the Event Planning Industry's Transition towards Virtual Platforms
    • EXHIBIT 1: Select Major Events and Direct Losses (in US$ Million) due to Cancelations
    • Web & Video Conferencing SaaS Market: Current Scenario and Outlook
    • Developed Regions Enjoy Dominant Market Position
    • EXHIBIT 2: Top Three Competitors Rule the Conferencing App Market in the US - Market Share for June 2020E
    • EXHIBIT 3: UK Conferencing App Market - Market Share of Leading Competitors for June 2020E
    • EXHIBIT 4: Leading Competitors in German Conferencing App Market - Market Share for June 2020E
    • Developing Countries: Uncovering True Potential
    • Market Dynamics: Will the Market Sustain Momentum in the Long Term?
    • Competitive Landscape
    • Raft of Lucrative Opportunities for Web & Video Conferencing Providers amidst COVID-19 Pandemic
    • Video Conferencing-as-a-Service (VCaaS) Providers Witness Surging Demand
    • EXHIBIT 5: Largest Revenue Generators in Web & Video Conferencing Market Place in US$ Million - Skype, LogMeIn, Zoom, CISCO Webex, TeamViewer, Arkadin, Fuze and BlueJeans
    • Acquisition Targets: Will a Large Scale 'Buy & Build' Strategy Lead to Big Companies Fishing for the Small Ones?
    • EXHIBIT 6: Companies with Revenues between $10 and $50 Million by Number of Employees (2019)
    • EXHIBIT 7: World Video Conferencing Companies with Revenues < $10 Million by Number of Employees (2019)
    • Traditional Players Feel the Heat from New Entrants
    • Zoom Earns Sterling Reputation amidst COVID-19 Pandemic: Witnesses Unprecedented Surge in Market Value
    • EXHIBIT 8: Zoom Market Capitalization (in $ Million)
    • EXHIBIT 9: Zoom Funding by Year (in $ Million)
    • EXHIBIT 10: Zoom Total Revenues vs Net Revenues (in $ Million)
    • EXHIBIT 11: Zoom App Daily Downloads in Thousands
    • EXHIBIT 12: Zoom Monthly Active Users in Millions
    • EXHIBIT 13: Zoom Daily Meeting Participants in Millions
    • Taking Cue from Zoom's Soaring Popularity, Tech and Telecom Giants Ramp up New Video Chat Offerings
    • App Talk: Free-of-Cost Web & Video Conferencing Services Flood the Market
    • Global Competitor Market Shares
    • EXHIBIT 14: Globally Dominant Players Market Share Scenario for Web and Video Conferencing SaaS Market (2020E) - Zoom, GoToWebinar, Cisco Webex, ON24, Adobe Connect, GoToMeeting and Others
    • Events Virtualization: Post COVID-19 Migration of Important Conferences to Virtual Events
    • Web & Video Conferencing Finds Niche among Event Management Companies
    • VR/AR Technologies Enjoy Heavy Windfalls amidst COVID-19-Led Disruptions
    • LinkedIn Events and LinkedIn Live: Companies Launch Virtual Event Platforms to Support Brands amidst COVID-19 Crisis
    • Live Entertainment Players Resort to Virtual Platforms to Save Business
    • EXHIBIT 15: COVID-19 Effect on Global Event Activities: Estimated Percentage Change in Event Revenues for 1H 2020 over 1H 2019
    • EXHIBIT 16: COVID-19 Effect on Global and USA Concerts: Estimated Percentage Change in Concerts by Events, Fans and Tickets for 1H 2020 over 1H 2019
    • TV Companies Withhold Rights Payments to Major Sports Events due to Cancellation of Competitions
    • Eventbrite Engineers Self-Service Platform Experience to Reinvigorate Business Activity Post COVID-19 Impact
    • EXHIBIT 17: Top Event Management Software by Usage Percentage (2Q 2020) - Eventbrite, Cvent, Event Pro Planner, XING, Eventzilla, RegOnline, Splash and Others
    • Investors Eye Online Event Management and Booking Platforms to Tap Opportunity
    • Brief Profiles of 24 Key Event Management Companies Worldwide - Cvent, Dmg Events, Eventbrite, Live Nation Entertainment, LogRhythm, Streamlinevents…
    • Opportunity Indicators
    • EXHIBIT 18: Tech Conferences/Events (Feb-June 2020): Virtual/Online Event Conversion Rate in % for Canceled Events
    • 72 Leading Tech Conferences Scheduled between February & November 2020 Going Virtual: Status Update Post COVID-19 Concerns - Canceled, Postponed or Going Virtual
    • EXHIBIT 19: Cyber Security Events (Mar-June 2020): Virtual Event Conversion Rate in % for Canceled Events
    • 52 Select Cyber Security Conferences Scheduled between March & August 2020 Going Virtual: Status Update Post COVID-19 Concerns - Canceled, Postponed or Going Virtual
    • EXHIBIT 20: Open Source Events (Mar-June 2020): Percentage Breakdown of Events by Current Status - Canceled, Postponed, Virtual, No Change
    • Select Open Source Conferences Canceled, 14 Leading Linux and Open-Source Conferences Scheduled between March & June 2020 Going Virtual: Status Update Post COVID-19 Concerns - Canceled, Postponed or Going VirtualPostponed or Going Virtual After COVID-19 Pandemic Scare
    • Changing Deal-Making Dynamics Nurture Web & Video Conferencing Trend
    • Subdued Activity Lead to Rise in Distressed M&A
    • EXHIBIT 21: COVID-19 Effect on Global M&A Activity: Estimated Percentage Change in M&A Activity by Deal Value for 1H 2020 over 1H 2019
    • Soaring Revenues for Video Conferencing Players and Expansion Plans Bring Respite to Subdued M&A Market during COVID-19
    • Deal-Making through Video Conferencing
    • EXHIBIT 22: M&A Activity in the USA: Publicly Filed Agreements Allowing Digital Signature for Years 2010 to 2020E
    • EXHIBIT 23: M&A Activity in the USA: Publicly Filed Agreements Excluding Pandemics from Scope of 'Material Advance Effects" Provisions for Years 2010 to 2020E
    • The Outbreak Leads to Spike in Web & Video Conferencing Trend: Noteworthy Industry Activities
    • Other Industry Activities in the Web & Video Conferencing Space
    • Web & Video Conferencing - A Conceptual Overview and Classification
    • Web Vs. Video Conferencing: Similarities and Differences
    • Overview of Infrastructure Systems and Equipment Used
  • 2. FOCUS ON 25 SELECT PLAYERS - ZOOM, BLUEJEANS, CISCO, GOTOMEETING, SKYPE, MICROSOFT TEAMS, FUZE…
    • EXHIBIT 24: Percentage Mix of 727 Web & Video Conferencing Companies by Country - USA, Canada, France, Germany, Italy, UK, Japan, China and Rest of World (2020E)
    • 847 DOMINANT, ACTIVE & NICHE BRANDS and 588 COMPANIES IN THE GLOBAL MIX
    • EXHIBIT 25: Percentage Mix of Web & Video Conferencing Brands by Country of Origin - USA, Canada, France, Germany, Italy, UK, Japan, China and Rest of World (2020E)
  • 3. MARKET TRENDS & DRIVERS
    • Web & Video Conferencing: Integral Part of Enterprise Communication Mix
    • Prominent Factors Influencing Market Expansion
    • Web Conferencing Emerges as an Apt Alternative to Business Travel
    • Rise of Mobile Workforce & Deskless Workers Triggers New Wave of Growth
    • SMB Sector Intensifies Adoption Curve
    • Video Conferencing Systems: March towards Home Office
    • Cloud Services: Double Edged Sword for Web & Videoconferencing Systems Market
    • Major End-Use Markets for Web & Video Conferencing SaaS Market: A Review
    • EXHIBIT 26: Global Web & Video Conferencing SaaS Market by End-Use Sector (2020E): Percentage Breakdown of Revenues for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial
    • Corporate Sector Remains Primary End-User
    • Replicating the Real-Life Conferences, Web Conferencing Finds Itself at the Center of Marketing and Business Communication Platforms
    • Workforce Decentralization: Cornerstone for Present & Future Growth
    • Remote Work Statistics: Highlights
    • Robust Opportunities Identified in IT Industry
    • Banking & Finance Companies Emerge as Major Consumers
    • EXHIBIT 27: Business Installations of Web Conferencing Products/Apps of Zoom vs Others for 2020 (March-May)
    • Healthcare Industry Taps into Video Conferencing
    • Growing Remote Collaboration Needs to Spur Demand in Healthcare Sector
    • EXHIBIT 28: Healthcare Market: Trend in Healthcare Video Minutes Consumption (Feb-Apr 2020)
    • EXHIBIT 29: Healthcare Market: COVID-19 Induced Increasing Trend in Healthcare Peak Video Traffic (Feb-Apr 2020)
    • Location Agnostic Interactive and Synchronous Learning Accelerates the Shift Towards Web Conferencing in Education Sector
    • Professional Conferences: Niche End-Use Segment
    • Loss in Social Vigor due to Social Distancing Stimulates Demand for Conferencing Need in Social & Non-Commercial Vertical
    • Unique Features & Myriad Benefits Instigate Broad-based Adoption of Video Conferencing Systems
    • Ensuring Business Continuity
    • Enhancing Productivity through Team Collaboration & Faster Decision Making
    • Hiring through Video Conferencing
    • Improving Internet Network Capabilities Aid Wider Adoption of Web & Video Conferencing Systems
    • EXHIBIT 30: Breakdown of Internet Users (in %) by Region: Q1 2020
    • EXHIBIT 31: Internet Penetration Rate (%) in Select Countries: April 2020
    • EXHIBIT 32: Fixed Broadband Speed (in mbps) in Select Countries: April 2020
    • Mobile Video Conferencing Endpoints Set the Stage for Progressive Growth
    • Capability Matrix for Video Conferencing Endpoints
    • Opportunity Indicators
    • EXHIBIT 33: Global Market for Smartphones in Billions: 2016-2021E
    • EXHIBIT 34: Smartphone Penetration Rate as Share of Total Population: 2016-2021E
    • EXHIBIT 35: Share of Mobile Phones of the Total Internet Time: 2014-2021E
    • EXHIBIT 36: Percentage of Time Spent on Mobile Apps by Category for 2020
    • EXHIBIT 37: Global Mobile Internet Market (2020): Percentage Share Breakdown of Revenues by Data Service Category
    • 5G to Emerge as Game Changer for Mobile Video Conferencing
    • EXHIBIT 38: 5G Smartphone Sales in Million Units: 2019-2022
    • EXHIBIT 39: Global Smartphone Subscription Breakdown by Technology: 2019 and 2025
    • HD Technology Comes to the Fore to Redefine Video Conferencing Landscape
    • HD Technology Helps Sustain Demand for Room Systems
    • EXHIBIT 40: Global Room-based Video Conferencing Systems Market (2020): Percentage Share Breakdown of Revenue by Segment
    • Product Innovations & Technology Advances Widen Addressable Market
    • Integration with Disruptive Technologies
    • A Look at Key Technology Focus Areas
    • COVID-19 Presents Plush Opportunities for Collaboration Tools and Digitalization
    • Resolving Prevailing Challenges & Issues: Critical for Future Success of Video Conferencing Market
    • Security Concerns
    • COVID-19 Scenario Unearths Security Vulnerabilities with Web & Video Conferencing Apps
    • Security Gaps with Popular Videoconferencing Options
    • EXHIBIT 41: Threat to Security and Privacy-Increase in Cyberattacks and Hacking amidst COVID-19 Pandemic
    • Web & Videoconferencing Software Ranked by Security Protection
    • Web & Videoconferencing Software Ranked by Privacy Protection
    • Issues Related to Utilization & Interoperability
    • Focus on UC Threatens Standalone Video Conferencing Systems
    • Pricing & Return on Investment (ROI)
    • Bandwidth Availability
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Current & Future Analysis for Web and Video Conferencing SaaS by Geographic Region - USA, Canada, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027
    • TABLE 2: World Historic Review for Web and Video Conferencing SaaS by Geographic Region - USA, Canada, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 3: World 15-Year Perspective for Web and Video Conferencing SaaS by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets for Years 2012, 2020 & 2027
    • TABLE 4: World Current & Future Analysis for Corporate End-Use by Geographic Region - USA, Canada, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027
    • TABLE 5: World Historic Review for Corporate End-Use by Geographic Region - USA, Canada, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 6: World 15-Year Perspective for Corporate End-Use by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2020 & 2027
    • TABLE 7: World Current & Future Analysis for Education End-Use by Geographic Region - USA, Canada, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027
    • TABLE 8: World Historic Review for Education End-Use by Geographic Region - USA, Canada, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 9: World 15-Year Perspective for Education End-Use by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2020 & 2027
    • TABLE 10: World Current & Future Analysis for Healthcare End-Use by Geographic Region - USA, Canada, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027
    • TABLE 11: World Historic Review for Healthcare End-Use by Geographic Region - USA, Canada, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 12: World 15-Year Perspective for Healthcare End-Use by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2020 & 2027
    • TABLE 13: World Current & Future Analysis for Professional Conferences End-Use by Geographic Region - USA, Canada, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027
    • TABLE 14: World Historic Review for Professional Conferences End-Use by Geographic Region - USA, Canada, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 15: World 15-Year Perspective for Professional Conferences End-Use by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2020 & 2027
    • TABLE 16: World Current & Future Analysis for Social & Non-Commercial End-Use by Geographic Region - USA, Canada, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027
    • TABLE 17: World Historic Review for Social & Non-Commercial End-Use by Geographic Region - USA, Canada, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 18: World 15-Year Perspective for Social & Non-Commercial End-Use by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2020 & 2027

III. MARKET ANALYSIS

  • GEOGRAPHIC MARKET ANALYSIS
  • UNITED STATES
    • Web & Video Conferencing Usage Zooms Ahead with the Onset of COVID-19 Pandemic; Market Finds Support in Rising Broadband Speeds
    • EXHIBIT 42: Broadband Download Speed (in mbps) in the USA by Fixed and Mobile for 2020 (Jan, Mar, May)
    • EXHIBIT 43: US Demographics (2020): Breakdown of Population (in '000) by Age Group
    • Expanding Outreach from Just Being an Enterprise Enabler
    • Corporate Event Cancellations: Shifting Attention to Video Conferencing
    • Robust Gains for Vendors
    • Security Features Gain Prominence as Video Conferencing Usage Rise
    • Key Challenges and Long Term Growth Deterrents
    • 12 Dominant Players and 40 Leading Brands in the Fray
    • 333 Active & Niche Companies & 442 Brands
    • Market Analytics
    • TABLE 19: USA Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 20: USA Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 21: USA 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027
  • CANADA
    • 40 Canadian Companies and 70 Dominant, Active & Niche Brands in the Mix
    • Market Analytics
    • TABLE 22: Canada Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 23: Canada Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 24: Canada 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027
  • EUROPE
    • Market Overview and Growth Drivers
    • EXHIBIT 44: Broadband Download Speed (in mbps) by Fixed and Mobile for 2020 (Jan, Mar, May) in Key European Regions - Germany, France, UK, and Italy
    • EXHIBIT 45: Internet Penetration Rate (%) in Europe by Select Countries - Germany, France, UK and Italy
    • Market Analytics
    • TABLE 25: Europe Current & Future Analysis for Web and Video Conferencing SaaS by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027
    • TABLE 26: Europe Historic Review for Web and Video Conferencing SaaS by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 27: Europe 15-Year Perspective for Web and Video Conferencing SaaS by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2012, 2020 & 2027
    • TABLE 28: Europe Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 29: Europe Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 30: Europe 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027
  • FRANCE
    • 45 French Players in the Fray; 58 Dominant, Active, and Niche Brands
    • Market Analytics
    • TABLE 31: France Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 32: France Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 33: France 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027
  • GERMANY
    • 59 Competing German Players and 84 Active & Niche Brands
    • Market Analytics
    • TABLE 34: Germany Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 35: Germany Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 36: Germany 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027
  • ITALY
    • 17 Brands and Companies Operating in Italy
    • Market Analytics
    • TABLE 37: Italy Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 38: Italy Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 39: Italy 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027
  • UNITED KINGDOM
    • 50 UK Companies and 69 Active & Niche Brands in the Fray
    • Market Analytics
    • TABLE 40: UK Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 41: UK Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 42: UK 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027
  • REST OF EUROPE
    • Market Overview and Growth Drivers
    • EXHIBIT 46: Broadband Download Speed (in mbps) by Fixed and Mobile for 2020 (Jan, Mar, May) in Key Rest of Europe Regions - Spain, Russia, Switzerland, Sweden, Denmark, Netherlands, Turkey, Romania and Austria
    • EXHIBIT 47: Internet Penetration Rate (%) in Rest of Europe by Select Countries - Spain, Russia, Switzerland, Sweden, Denmark, Netherlands, Turkey, Romania, and Austria
    • 11 Competing Companies and Brands in Rest of Europe
    • Market Analytics
    • TABLE 43: Rest of Europe Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 44: Rest of Europe Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 45: Rest of Europe 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027
  • ASIA-PACIFIC
    • Market Overview and Growth Drivers
    • EXHIBIT 48: Internet Penetration Rate (%) in Asia-Pacific by Select Countries - Japan, China, Australia, India, Singapore and South Korea
    • EXHIBIT 49: Broadband Download Speed (in mbps) by Fixed and Mobile for 2020 (Jan, Mar, May) in Key Asia-Pacific Regions - Japan, China, Australia, India, Singapore and South Korea
    • Market Analytics
    • TABLE 46: Asia-Pacific Current & Future Analysis for Web and Video Conferencing SaaS by Geographic Region - Japan, China, Australia, India, Singapore, South Korea and Rest of Asia-Pacific Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027
    • TABLE 47: Asia-Pacific Historic Review for Web and Video Conferencing SaaS by Geographic Region - Japan, China, Australia, India, Singapore, South Korea and Rest of Asia-Pacific Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 48: Asia-Pacific 15-Year Perspective for Web and Video Conferencing SaaS by Geographic Region - Percentage Breakdown of Value Sales for Japan, China, Australia, India, Singapore, South Korea and Rest of Asia-Pacific Markets for Years 2012, 2020 & 2027
    • TABLE 49: Asia-Pacific Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 50: Asia-Pacific Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 51: Asia-Pacific 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027
  • JAPAN
    • 22 Brands and 11 Active & Niche Companies Operating in Japan
    • Market Analytics
    • TABLE 52: Japan Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 53: Japan Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 54: Japan 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027
  • CHINA
    • Market Overview and Growth Drivers
    • EXHIBIT 50: Chinese Demographics (2020): Breakdown of Population (in '000) by Age Group
    • 11 Dominant & Active Companies and 23 Brands Operating in China
    • Market Analytics
    • TABLE 55: China Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 56: China Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 57: China 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027
  • AUSTRALIA
    • Market Overview and Growth Drivers
    • EXHIBIT 51: Australian Demographics (2020): Breakdown of Population (in '000) by Age Group
    • Market Analytics
    • TABLE 58: Australia Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 59: Australia Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 60: Australia 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027
  • INDIA
    • Market Overview: Unleashing the Potential of Digital Intervention
    • EXHIBIT 52: Indian Demographics (2020): Breakdown of Population (in '000) by Age Group
    • Unprecedented Wave of Work-from-Home Leads to Explosive Growth of Web & Video Conferencing during COVID-19
    • Security and Privacy Concerns Boost Development of Zoom Alternatives in India
    • Reliance JioMeet: An Innovative Native Video Conferencing Platform
    • Soniks Consulting Develops WebKonf Meetings Online Video Conferencing Platform
    • Select Conferencing Providers and Startups Vie for Zoom's Enormous Share
    • Market Analytics
    • TABLE 61: India Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 62: India Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 63: India 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027
  • SINGAPORE
    • TABLE 64: Singapore Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 65: Singapore Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 66: Singapore 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027
  • SOUTH KOREA
    • 4 Competing Active & Niche Brands in South Korea
    • Market Analytics
    • TABLE 67: South Korea Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 68: South Korea Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 69: South Korea 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027
  • REST OF ASIA-PACIFIC
    • Market Overview and Growth Drivers
    • EXHIBIT 53: Internet Penetration Rate (%) in Rest of Asia-Pacific by Select Countries - Hong Kong, Taiwan, New Zealand, Bangladesh, Indonesia, Philippines, Pakistan, Malaysia and Thailand
    • EXHIBIT 54: Broadband Download Speed (in mbps) by Fixed and Mobile for 2020 (Jan, Mar, May) in Rest of Asia-Pacific Regions - Hong Kong, Thailand, Taiwan, New Zealand, Bangladesh, Pakistan, Indonesia, Malaysia and Philippines
    • Market Analytics
    • TABLE 70: Rest of Asia-Pacific Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 71: Rest of Asia-Pacific Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 72: Rest of Asia-Pacific 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027
  • LATIN AMERICA
    • Market Overview and Growth Drivers
    • EXHIBIT 55: Broadband Download Speed (in mbps) by Fixed and Mobile for 2020 (Jan, Mar, May) in Key Latin American Regions - Argentina, Brazil, Mexico and Chile
    • EXHIBIT 56: Internet Penetration Rate (%) in Latin America by Select Countries - Argentina, Brazil, Mexico and Chile
    • EXHIBIT 57: Latin American Demographics (2020): Breakdown of Population (in '000) by Age Group
    • Market Analytics
    • TABLE 73: Latin America Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 74: Latin America Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 75: Latin America 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027
  • MIDDLE EAST
    • Market Overview and Growth Drivers
    • EXHIBIT 58: Internet Penetration Rate (%) in Middle East by Select Countries - Saudi Arabia, UAE, Israel and Iran
    • EXHIBIT 59: Broadband Download Speed (in mbps) by Fixed and Mobile for 2020 (Jan, Mar, May) in Key Middle East Regions - Saudi Arabia, UAE, Israel and Iran
    • EXHIBIT 60: Middle East Demographics (2020): Percentage Breakdown of Population by Age Group
    • Market Analytics
    • TABLE 76: Middle East Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 77: Middle East Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 78: Middle East 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027
  • AFRICA
    • Market Overview and Growth Drivers
    • EXHIBIT 61: Broadband Download Speed (in mbps) by Fixed and Mobile for 2020 (Jan, Mar, May) in Key African Regions - South Africa, Nigeria and Egypt
    • EXHIBIT 62: Internet Penetration Rate (%) in Africa by Select Countries - South Africa, Nigeria and Egypt
    • EXHIBIT 63: African Demographics (2020): Breakdown of Population (in '000) by Age Group
    • Kenya: Adversity Thrives Ingenuity
    • Rapid Upsurge in Custom Built Conference Solutions
    • Market Analytics
    • TABLE 79: Africa Current & Future Analysis for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027
    • TABLE 80: Africa Historic Review for Web and Video Conferencing SaaS by End-Use - Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019
    • TABLE 81: Africa 15-Year Perspective for Web and Video Conferencing SaaS by End-Use - Percentage Breakdown of Value Sales for Corporate, Education, Healthcare, Professional Conferences and Social & Non-Commercial for the Years 2012, 2020 & 2027

IV. COMPETITION

  • Total Companies Profiled: 245
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