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市場調査レポート
商品コード
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小売業向けセルフスキャンソリューションの世界市場-2022-2029Global Retail Self-Scanning Solutions Market - 2022-2029 |
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小売業向けセルフスキャンソリューションの世界市場-2022-2029 |
出版日: 2022年11月30日
発行: DataM Intelligence
ページ情報: 英文 220 Pages
納期: 約2営業日
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小売業向けセルフスキャンソリューションの市場規模は、予測期間内(2022~2029年)にCAGR18.5%で成長し、著しく成長すると推定されます。
小売店のセルフスキャニングは、顧客が商品のスキャン、袋詰め、支払いを独自に行うことができる自動化されたソリューションです。顧客は、列に並ぶ必要がなく、より自由で楽しい買い物ができるため、利益を得られます。小売業者にとっては、売上の増加、顧客ロイヤリティの向上、手作業によるレジの必要性の低減というメリットがあります。
セルフスキャンテクノロジーを効果的に利用することで、ライバルに差をつけ、会計を合理化し、より多くの顧客を引き寄せることができます。小売業のセルフレジは、特に食料品店やスーパーマーケットにおいて、長い間、小売業の収益性を高めるために不可欠なものでした。しかし、どのセルフレジを採用するかは難しいところです。
さらに、セルフスキャニングは、顧客が実店舗と接する方法に革命をもたらしました。この革新的な小売技術により、買い物客は購入した商品をスキャンし、長いレジの列をなくし、より柔軟な買い物体験を実現することができます。また、さまざまな顧客が買い物にスマートデバイスを持参するようになった現在、小売業者はモバイル用セルフスキャンアプリを利用して、より簡単、迅速、かつ収益性の高いセルフレジを実現することができるようになりました。小売業のセルフスキャンシステムを対比する際に考慮すべき主な要素は、スペースにかかるコスト、その効果、そしてそれらが生み出す顧客体験です。様々な可能性を検討する際には、これらの要素に関連するメリットとデメリットが主な焦点となるはずです。
世界の小売業向けセルフスキャンソリューション市場は、小売業界の成長と、世界中の小売店での技術的進歩の採用によって牽引されています。セルフスキャンソリューションの技術的進歩により、顧客は簡単に買い物ができ、レジでの待ち時間もなく手間をかけずにチェックアウトできるようになりました。
インドなどの新興諸国では小売業が盛んになっており、小売業向けセルフスキャンソリューションの需要が世界的に高まっています。
多くの大手企業や団体が、多くの国の潜在的なマーケットプレースに進出するために、世界・リテイリングの考えを取り入れています。インテル、フェイスブック、トヨタ、IBM、ロレアル、ペプシコ、ドミノなどは、世界中で事業を展開している有名な例です。小売業はパンデミックの間、デジタル製品を加速させ、変化する消費者の需要に迅速に対応するため、大きな転換を遂げました。2010年から2019年にかけて、小売業の売上高は年平均3.7%増加しました。小売は、世界の大流行以来、20年以上なかった速度で拡大しています。2020年には7%、2021年には14%以上小売売上高が増加。NRFによると、2022年には売上高が6%~8%増加し、4兆9,000億米ドル以上に達するとのことです。
さらに、米国国勢調査局の2020年年次小売業調査による最新の推計によると、同国の小売売上高は2019年の5兆4023億米ドルから2020年には5兆5704億米ドルに3.1%上昇しました。食料品店の売上高は、2019年の6,943億米ドルから2020年の7,597億米ドルに増加し、9.4%増となりました。
また、過去10年間で、インドの小売市場は大きな変遷を遂げ、驚異的な成長を遂げました。インドの小売市場は、2021年の6900億米ドルから、2032年には約2兆米ドルに成長すると予想されています。現在、世界で4番目に大きな小売市場がインドにあります。インドの小売市場は、パンデミックの底値から立ち直り、6300億円から2021年には6900億円に年10%増加しました。インドは小売業に投資するのに最適な国の一つです。インドは世界第2位の人口を有し、158の中流家庭、都市人口の増加、家庭所得の拡大、農村部の消費者の接続、消費者支出の増加などが要因です。
このように、小売業が驚異的に成長している地域では、小売業向けセルフスキャンソリューションが巨大な市場成長の見込みを生み出しています。新興国市場の企業は、小売業向けセルフスキャンソリューションのような先進技術を提供するために多額の投資を行っており、世界の市場拡大を後押ししています。
高コスト、取り扱いの難しさ、機器の不具合が市場拡大の障害に
小売業向けセルフスキャンソリューションの人気は継続的に高まっており、それは今日の顧客が自分の要求や好みに合わせてカスタマイズされたショッピング体験を好むからです。しかし、セルフスキャンシステムには様々なデメリットがあり、市場成長の妨げになっています。例えば、セルフレジの導入には、通常のレジレーンに比べ数倍のコストがかかります。
さらに、セルフレジを利用する小売業者には、盗難に対する深刻な懸念が高まっています。また、セルフレジを導入している小売企業では、盗難に対する懸念が高まっています。また、セキュリティの進歩に対応するためには、セルフレジの裏をかくことも必要です。ある徹底的な分析によると、商品総額に基づく平均4%の損失があり、一般的な商店の利益率を上回っています。
さらに、顧客の不満も市場拡大を阻む要因の一つです。消費者の約34%がセルフレジに反対し、66%が賛成しています。しかし、顧客体験における人間関係の重要性を考慮すると、多くの顧客はレジ係との会話を選択します。このため、セルフレジを導入しているほとんどの店舗では、従来通りのレジを使用しています。
さらに、機械がうるさいため、従業員のサポートなしでは完了できない取引もあります。また、ユーザーのミスによる問題もあります。このようなフラストレーションは、セルフレジが約束しているより良い経験を無効にしかねず、したがって小売業向けセルフスキャンソリューションの成長にも影響を及ぼします。
COVID-19影響度分析
小売業界の運営は、COVID-19によってもたらされた外部環境の大きな変化により、いくつかの点で影響を受けています。この危機により、さまざまなビジネスオペレーションの仕組みに顕著な変化が生じています。政府が緊急事態を宣言した後、当局は食品や生活必需品を扱う重要な小売業に事業継続を要請しました。一方、それ以外の小売業は閉店を余儀なくされました。あまりの影響の大きさに、景気回復には2年程度かかるとの見方もあります。特に小売業は、政府が隔離を奨励し、店舗での対面サービスを大幅に縮小したため、マイナスの影響を受けています。
しかし、消費者は商品を購入するためにレジに長い列を作り、その多くは売り切れとなっています。しかし、スーパーマーケットやドラッグストア、コンビニエンスストアなど、食品や日用品を扱う小売業は、政府からの事業継続要請を受け、健全な状態を保っています。一方、衣料品や家電製品のような嗜好品や非日常品を扱う業態は低迷しています。このように、小売業界における未曾有の変化は、特にインド、米国、中国といったCOVID-19の高い地域で、小売業向けセルフスキャンソリューションの需要を大きく妨げています。
Retail Self-scanning Solutions Market size was worth around US$ XX million in 2021 and is estimated to show significant growth by reaching up to US$ XX million by 2029, growing at a CAGR of 18.5% within the forecast period (2022-2029).
Retail self-scanning is an automated solution that allows customers to scan, bag and pay for goods independently. Customers benefit since there is no line and they have more control and fun. Retailers benefit from higher sales, more customer loyalty and a reduction in the need for manual checkouts.
Utilizing a retail self-scanning technology effectively can set a business apart from rivals, streamline the checkout procedure and draw in more customers. Retail self-scanning options, particularly at grocery shops and supermarkets, have long been essential to the profitability of the retail industry. Still, deciding which self-checkout system to use could be difficult.
Furthermore, self-scanning has revolutionized the way customers interact with brick-and-mortar stores. The innovative retail technology allows shoppers to scan purchases, eliminate long checkout lines and create more flexible shopping experiences. And now that various customers bring their smart devices along on shopping trips, retailers can use mobile self-scanning apps to help them self-checkout easier, faster and more profitably. The major factors that should be considered when contrasting retail self-scanning systems are the cost of space, their effectiveness and the customer experience they produce. When weighing various possibilities, advantages and disadvantages associated with these factors should be the main focus.
The global retail self-scanning solutions market is driven by the rising retail industry, coupled with the adoption of technological advancements in retail outlets all across the globe. The technological advancement in line self-scanning solutions enables customers to shop easily and check out hassle-free with waiting times in the checkout lines.
The rising retail industry in developing countries, such as India, has escalated the demand for retail self-scanning solutions globally
Many major companies and organizations have adopted the idea of global retailing to penetrate the potential marketplaces in many countries. Intel, Facebook, Toyota, IBM, L'Oreal, PepsiCo and Domino's are well-known examples of businesses operating worldwide. The retail sector underwent a significant transition during the pandemic as it sped up its digital products and quickly adjusted to changing consumer demands. From 2010 to 2019, retail sales increased by 3.7% yearly on average. Retail is expanding at a rate that hasn't been seen in more than 20 years since the worldwide pandemic. In 2020, retail sales increased by 7% and more than 14% in 2021. According to the NRF, sales will increase by 6% to 8% to reach more than US$4.9 trillion in 2022.
Furthermore, according to updated estimates from U.S. Census Bureau's 2020 Annual Retail Trade Survey, retail sales for the country climbed 3.1% from US$5,402.3 billion in 2019 to US$5,570.4 billion in 2020. Sales at grocery stores increased from US$694.3 billion in 2019 to US$759.7 billion in 2020, an increase of 9.4%.
In addition, In the past ten years, India's retail market has seen a significant transition and experienced phenomenal growth. The Indian retail market is anticipated to grow from 690 billion dollars in 2021 to almost US$2 trillion by 2032. The fourth-largest retail market in the world is currently found in India. The Indian retail market bounced back from pandemic lows and increased 10% yearly from 630 billion to 690 billion in 2021. India is one of the greatest nations to invest in retail. India has the second-largest population in the world; 158 middle-class homes, a growing urban population, expanding family incomes, connected rural consumers and rising consumer expenditure are all contributing factors.
Thus, the tremendous growth in the retail business has created huge market growth prospects for retail self-scanning solutions to grow in regions with tremendous retail growth. Companies in the developing regions are investing heavily to offer advanced technologies such as retail self-scanning solutions, boosting global market expansion.
High cost, difficulty in handling and equipment malfunctions are hurdling the market expansion of retail self-scanning solutions
Retail self-scanning solutions have continuously grown in popularity among retailers because today's customers like the idea of a shopping experience customized to their requirements and preferences. However, their idea of self-scanning has various disadvantages and hampered the product's market growth. For instance, installing retail self-scanning systems costs several times as much as standard cashier lanes.
Furthermore, Retailers using self-checkout have a serious and growing concern about theft. Customers are readily tricked into switching price tags or failing to scan every item without any supervision. And keeping up with security advancements involves outfoxing self-checkout machines. One thorough analysis found an average 4% loss based on total goods value, greater than typical merchants' profit margins.
In addition, unhappy clients are another factor hurdling the product's market growth. Around 34% of consumers oppose self-checkout, while 66% favor it. Given the importance of human interaction in the customer experience, many customers still choose to converse with a cashier. Because of this, most establishments that have implemented retail self-scanning continue to use traditional cashiering stations.
Furthermore, Some transactions cannot be completed without an employee's assistance since machines might be picky. And some issues are just the result of user error. The frustration can nullify the better experience self-checkout promises and hence challenge the retail self-scanning solutions growth.
COVID-19 Impact Analysis
The operation of the retail industry has been impacted in several ways by the significant changes in the external environment brought on by COVID-19. Due to the crisis, there are now notable changes in how different business operations work. After the government declared an emergency, the authorities requested business continuity from vital retail businesses that handle food and daily essentials. In contrast, many other types of retail businesses were compelled to close. Some estimate that the economy will take around two years to recover because the effects have been so severe. Since the government encouraged people to quarantine themselves and significantly reduced in-person service in establishments, the retail industry, in particular, has been negatively impacted.
However, Consumers wait in long lines at cash registers to purchase goods, many of which have even sold out. Still, retail businesses that handle food and daily necessities, like supermarkets, drug stores and convenience stores, have remained in good condition due to the government's request for essential business continuity. On the other side, businesses that sell luxury products and non-essential commodities like clothing and home appliances have become stagnant. Thus, unprecedented changes in the retail industry have severely hampered the demand for retail self-scanning solutions, especially in regions such as India, U.S. and China, which have seen high COVID-19.
The global retail self-scanning solutions market is segmented by type, end-user and region.
The rising popularity of hypermarkets and supermarkets in both developed and developing regions escalated the demand for retail self-scanning solutions
By End-User, the global retail self-scanning solutions market is categorized into hypermarkets, convenience stores, clubhouse stores, supermarkets and others. Hypermarkets and supermarkets dominate the end-user segment of retail self-scanning solutions due to the availability of all necessary things under one roof.
A hypermarket is a large retail establishment with a wide selection of groceries and everyday items. It is referred to as a superstore that combines a supermarket and a department store. It offers a huge variety of products under one roof so that clients can complete all of their regular weekly or monthly shopping needs in one trip. Like other big-box businesses, hypermarkets have business models prioritizing high volume and low-profit sales. Among other things, such establishments primarily carry groceries, clothing and general merchandise. The growing hypermarket business in various parts of the world has encouraged the key players to bring advanced technology, such as retail self-scanning solutions escalating the segment's market share.
Europe's rise in the supermarket and hypermarket culture, backed by a rise in the disposable income of people, improves the demand for retail self-scanning solutions in the region
By geography, the global retail self-scanning solutions market is segmented into North America, Asia-Pacific, Europe, South America, the Middle East and Africa.
Europe is after Asia-Pacific in terms of the market share of the retail self-scanning solution market due to the rise in the supermarket and hypermarket culture backed by a rise in disposable income of people in the region. Investment and development in Eastern Europe are constantly growing. Poland is entering its third decade of dynamic growth, with new overseas retailers and luxury brands entering the market, with thirty new global brands operating in the last few years. There is a retail boom in Russia as 63 new complexes in 40 Russian cities have been completed. Western Europe has a positive attitude toward investment in outdated shopping centers to allow retailers to expand locally.
However, Asia-Pacific is expected to grow with the highest CAGR in the market share of the retail self-scanning solutions market due to the adoption of modern retail formats in various counties in Asia-Pacific, such as India and China. Thus, resulting in an increased preference for self-scanning solutions, especially in the region's retail industry. The Indian retail industry is one of the fastest-growing in the world. For instance, the retail industry reached Rs 76.87 lakh crore (US$ 1.1 trillion) in 2020 and is expected to show tremendous growth in the forecast period. India is the 4th largest preferred retail destination globally. The country is among the highest in the world per capita retail store availability.
India's retail sector is experiencing exponential growth, with retail development occurring not just in major cities and metros but also in Tier-II and Tier-III cities. Healthy economic growth, changing demographic profile, increasing disposable incomes, urbanization and changing consumer tastes and preferences are the other factors driving growth in the organized retail market in India.
The global retail self-scanning solutions market is highly competitive with local and global key players. Key players contributing to the market's growth are Datalogic S.p.A., Diebold Nixdorf, Konvergence, Re-Vision, Zebra Technologies, Datema Retail, Scandit, Fujitsu Global, NCR Corporation, Honeywell International Inc and among others.
The major companies are adopting several growth strategies, such as product launches, acquisitions and collaborations, contributing to the global growth of the retail self-scanning solutions market.
Zebra Technologies
Overview: Zebra supplies the front line in manufacturing, transportation and logistics, healthcare, the public sector, retail/e-commerce and other industries to gain a competitive advantage. Zebra offers industry-specific, end-to-end solutions with more than 10,000 partners in 100 nations, enabling every asset and worker to be seen, connected and fully utilized. Market-leading solutions from the company enhance the shopping experience, track and manage inventories and enhance the effectiveness of the supply chain and patient care. Zebra was included in Fast Company's list of the Best Companies for Innovators in 2020 and made the Forbes Global 2000 list for the second year.
Product Portfolio: PS20 PERSONAL SHOPPER SERIES: PS20 offers its clients the most personalized shopping experience. When customers enter the store, they pick up the PS20 when they take their cart so they can scan and bag while shopping. They can see how much is in their cart in real-time, select the greatest offers and complete the checkout process immediately. The successful, time-tested MC18 is the foundation for the PS20 personal shopping solution, which adds capabilities that put this "double-duty" device at the top of its category. It provides customers with ground-breaking in-store service while boosting staff productivity.
The global retail self-scanning solutions market report would provide approximately 53 market data tables, 44 figures and 220 pages.
Target Audience 2022
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