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表紙：顧客対応技術の世界市場規模：コンポーネント、タイプ、企業規模、最終用途産業、地域別の予測（2022年～2028年）
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顧客対応技術の世界市場規模：コンポーネント、タイプ、企業規模、最終用途産業、地域別の予測（2022年～2028年）

Global Customer Facing Technology Market Size study, by Component by Type by Enterprise Size by End-User Industry and Regional Forecasts 2022-2028
出版日: | 発行: Bizwit Research & Consulting LLP | ページ情報: 英文 | 納期: 2～3営業日

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顧客対応技術の世界市場規模：コンポーネント、タイプ、企業規模、最終用途産業、地域別の予測（2022年～2028年）
出版日: 2022年05月17日
発行: Bizwit Research & Consulting LLP
ページ情報: 英文
納期: 2～3営業日
  • 全表示
  • 概要
  • 図表
  • 目次
概要

デジタルサイネージやmPOSの需要増大、モバイルPOSデバイスの需要拡大、顧客にインタラクティブな体験を提供する企業の増加傾向があり、また、主要な最終用途産業による顧客対応技術の導入が拡大していることも、世界の顧客対応技術市場の全体的な成長を後押しすると最も期待されます。

しかし、セキュリティとプライバシーにおける高リスクが、2022年～2028年の間の予測期間中の市場成長を妨げる見通しです。

当レポートでは、世界の顧客対応技術市場について調査分析し、市場動向、競合情勢、セグメント別・地域別の市場分析、主要企業のプロファイルなど、体系的な情報を提供しています。

目次

第1章 エグゼクティブサマリー

第2章 世界の顧客対応技術市場の定義と範囲

第3章 世界の顧客対応技術市場力学

  • 顧客対応技術市場影響分析（2020年～2028年）

第4章 世界の顧客対応技術市場業界分析

  • ポーターのファイブフォースモデル
  • PEST分析
  • 投資採用モデル
  • アナリストの推奨事項と結論
  • 主要な投資機会
  • 主要な成功戦略

第5章 リスク評価：COVID-19の影響

    • 業界に対するCOVID-19の全体的な影響の評価
    • COVID-19以前およびCOVID-19後の市場シナリオ

第6章 世界の顧客対応技術市場：コンポーネント別

  • 市場スナップショット
  • 市場実績・ポテンシャル分析：コンポーネント別
  • 市場推計と予測：コンポーネント別（2018年～2028年）
  • サブセグメント分析
  • ハードウェア・デバイス
  • ソフトウェア・プラットフォーム
  • サービス

第7章 世界の顧客対応技術市場：タイプ別

  • 市場スナップショット
  • 市場実績・ポテンシャル分析：タイプ別
  • 市場推計と予測：タイプ別（2018年～2028年）
  • サブセグメント分析
  • デジタルデバイス
  • トランザクションデバイス
  • 体験型デバイス

第8章 世界の顧客対応技術市場：企業規模別

  • 市場スナップショット
  • 市場実績・ポテンシャル分析：企業規模別
  • 市場推計と予測：企業規模別（2018年～2028年）
  • サブセグメント分析
  • 中小企業
  • 大企業

第9章 世界の顧客対応技術市場：最終用途産業別

  • 市場スナップショット
  • 市場実績・ポテンシャル分析：最終用途産業別
  • 市場推計と予測：最終用途産業別（2018年～2028年）
  • サブセグメント分析
  • BFSI
  • 小売
  • 旅行・ホスピタリティ
  • 自動車
  • 医療
  • その他

第10章 世界の顧客対応技術市場：地域分析

  • 地域市場のスナップショット
  • 北米
    • 米国
    • カナダ
  • 欧州
    • 英国
    • ドイツ
    • フランス
    • スペイン
    • イタリア
    • その他欧州
  • アジア太平洋
    • 中国
    • インド
    • 日本
    • オーストラリア
    • 韓国
    • その他アジア太平洋
  • ラテンアメリカ
    • ブラジル
    • メキシコ
  • その他の地域

第11章 競合情報

  • 主要な市場戦略
  • 企業プロファイル
  • SAMSUNG ELECTRONICS CO.LTD
  • SONY CORPORATION
  • LGCORPORATION
  • NEC DISPLAY SOLUTIONS
  • CENTER FOR ADVANCING RETAIL & TECHNOLOGY (CART)
  • PANASONIC CORPORATION
  • FABCON INC.
  • FUJITSU GROIP
  • MOBILE DEMAND
  • L.C.

第12章 調査プロセス

12.1調査プロセス

  • データマイニング
  • 分析
  • 市場予測
  • 検証
  • 出版

12.2調査属性

12.3調査の前提条件

図表

LIST OF TABLES

  • TABLE 1. Global Customer Facing Technology Market, report scope
  • TABLE 2. Global Customer Facing Technology Market estimates & forecasts by Region 2018-2028 (USD Billion)
  • TABLE 3. Global Customer Facing Technology Market estimates & forecasts by Component 2018-2028 (USD Billion)
  • TABLE 4. Global Customer Facing Technology Market estimates & forecasts by Type 2018-2028 (USD Billion)
  • TABLE 5. Global Customer Facing Technology Market estimates & forecasts by Enterprises Size 2018-2028 (USD Billion)
  • TABLE 6. Global Customer Facing Technology Market estimates & forecasts by End-User Industry 2018-2028 (USD Billion)
  • TABLE 7. Global Customer Facing Technology Market by segment, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 8. Global Customer Facing Technology Market by region, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 9. Global Customer Facing Technology Market by segment, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 10. Global Customer Facing Technology Market by region, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 11. Global Customer Facing Technology Market by segment, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 12. Global Customer Facing Technology Market by region, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 13. Global Customer Facing Technology Market by segment, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 14. Global Customer Facing Technology Market by region, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 15. Global Customer Facing Technology Market by segment, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 16. Global Customer Facing Technology Market by region, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 17. U.S. Customer Facing Technology Market estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 18. U.S. Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 19. U.S. Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 20. Canada Customer Facing Technology Market estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 21. Canada Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 22. Canada Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 23. UK Customer Facing Technology Market estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 24. UK Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 25. UK Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 26. Germany Customer Facing Technology Market estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 27. Germany Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 28. Germany Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 29. RoE Customer Facing Technology Market estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 30. RoE Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 31. RoE Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 32. China Customer Facing Technology Market estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 33. China Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 34. China Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 35. India Customer Facing Technology Market estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 36. India Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 37. India Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 38. Japan Customer Facing Technology Market estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 39. Japan Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 40. Japan Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 41. RoAPAC Customer Facing Technology Market estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 42. RoAPAC Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 43. RoAPAC Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 44. Brazil Customer Facing Technology Market estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 45. Brazil Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 46. Brazil Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 47. Mexico Customer Facing Technology Market estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 48. Mexico Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 49. Mexico Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 50. RoLA Customer Facing Technology Market estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 51. RoLA Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 52. RoLA Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 53. Row Customer Facing Technology Market estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 54. Row Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 55. Row Customer Facing Technology Market estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 56. List of secondary sources, used in the study of global Customer Facing Technology Market
  • TABLE 57. List of primary sources, used in the study of global Customer Facing Technology Market
  • TABLE 58. Years considered for the study
  • TABLE 59. Exchange rates considered

LIST OF FIGURES

List of figures

  • FIG 1. Global Customer Facing Technology Market, research methodology
  • FIG 2. Global Customer Facing Technology Market, market estimation techniques
  • FIG 3. Global market size estimates & forecast methods
  • FIG 4. Global Customer Facing Technology Market, key trends 2021
  • FIG 5. Global Customer Facing Technology Market, growth prospects 2022-2028
  • FIG 6. Global Customer Facing Technology Market, porters 5 force model
  • FIG 7. Global Customer Facing Technology Market, pest analysis
  • FIG 8. Global Customer Facing Technology Market, value chain analysis
  • FIG 9. Global Customer Facing Technology Market by segment, 2018 & 2028 (USD Billion)
  • FIG 10. Global Customer Facing Technology Market by segment, 2018 & 2028 (USD Billion)
  • FIG 11. Global Customer Facing Technology Market by segment, 2018 & 2028 (USD Billion)
  • FIG 12. Global Customer Facing Technology Market by segment, 2018 & 2028 (USD Billion)
  • FIG 13. Global Customer Facing Technology Market by segment, 2018 & 2028 (USD Billion)
  • FIG 14. Global Customer Facing Technology Market, regional snapshot 2018 & 2028
  • FIG 15. North America Customer Facing Technology Market 2018 & 2028 (USD Billion)
  • FIG 16. Europe Customer Facing Technology Market 2018 & 2028 (USD Billion)
  • FIG 17. Asia pacific Customer Facing Technology Market 2018 & 2028 (USD Billion)
  • FIG 18. Latin America Customer Facing Technology Market 2018 & 2028 (USD Billion)
  • FIG 19. Global Customer Facing Technology Market, company market share analysis (2021)
目次

Global Customer Facing Technology Market is valued approximately USD XXXMillion in 2021 and is anticipated to grow with a healthy growth rate of more than XX% over the forecast period 2022-2028. Customer Facing Technology is a crystalline white solid with a high melting point. Its solubility studies concludes that it is only weakly soluble in water. It is utilized in metal processing, chemical manufacture, and a range of other applications. Increase in demand of digital signage and mPOS, rise in demand of mobile point for sale devices and rising trends in company to offer interactive experience to their customers. Also, growing implementation of customer-facing technology by major end-user industries is most likely to boost the overall growth of the Global Customer Facing Technology Market. However, High risk of security and privacy can obstruct the market's expansion over the projection period of 2022-2028.

The key regions considered for the global Customer Facing Technology Market study includes Asia Pacific, North America, Europe, Latin America, and Rest of the World. US are the leading region across the world. Presence of major key players and supportive infrastructure is driving the market growth in the North America. Whereas, Europe is also anticipated to exhibit highest growth rate over the forecast period 2022-2028. The market is expected to grow during the projected period, due to growing demand of customer-facing technologies.

Major market player included in this report are:

Samsung Electronics Co.Ltd.

Sony Corporation

LG Corporation

NEC Display Solutions

Center for Advancing Retail & Technology (CART)

Panasonic Corporation

Fabcon Inc.

Fujitsu Group

MobileDemand

L.C.

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the Application within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:

By Component:

Hardware/Devices

Software/Platform

Services

By Type:

Digital Device

Transactional Device

Experiential Devices

By Enterprises Size:

SMEs

Large Enterprises

By End-User Industry:

BFSI, Retail

Travel and Hospitality

Automotive

Healthcare

Others

By Region:

North America

U.S.

Canada

Europe

UK

Germany

France

Spain

Italy

ROE

Asia Pacific

China

India

Japan

Australia

South Korea

RoAPAC

Latin America

Brazil

Mexico

Rest of the World

Furthermore, years considered for the study are as follows:

Historical year - 2018, 2019, 2020

Base year - 2021

Forecast period - 2022 to 2028

Target Audience of the Global Customer Facing Technology Market in Market Study:

Key Consulting Companies & Advisors

Large, medium-sized, and small enterprises

Venture capitalists

Value-Added Resellers (VARs)

Third-party knowledge providers

Investment bankers

Investors

Table of Contents

Chapter 1. Executive Summary

  • 1.1. Market Snapshot
  • 1.2. Global & Segmental Market Estimates & Forecasts, 2020-2028 (USD Billion)
    • 1.2.1. Customer Facing Technology Market, by Region, 2020-2028 (USD Billion)
    • 1.2.2. Customer Facing Technology Market, by Component, 2020-2028 (USD Billion)
    • 1.2.3. Customer Facing Technology Market, by Type, 2020-2028 (USD Billion)
    • 1.2.4. Customer Facing Technology Market, by Enterprise Size, 2020-2028 (USD Billion)
    • 1.2.5. Customer Facing Technology Market, by End-Use Industry, 2020-2028 (USD Billion)
  • 1.3. Key Trends
  • 1.4. Estimation Methodology
  • 1.5. Research Assumption

Chapter 2. Global Customer Facing Technology Market Definition and Scope

  • 2.1. Objective of the Study
  • 2.2. Market Definition & Scope
    • 2.2.1. Scope of the Study
    • 2.2.2. Industry Evolution
  • 2.3. Years Considered for the Study
  • 2.4. Currency Conversion Rates

Chapter 3. Global Customer Facing Technology Market Dynamics

  • 3.1. Customer Facing Technology Market Impact Analysis (2020-2028)
    • 3.1.1. Market Drivers
      • 3.1.1.1. Increase in demand of digital signage and mPOS
      • 3.1.1.2. Rise in demand of mobile point for sale devices
      • 3.1.1.3. Rising trends in company to offer interactive experience to their customers
    • 3.1.2. Market Challenges
      • 3.1.2.1. High risk of security and privacy
    • 3.1.3. Market Opportunities
      • 3.1.3.1. Growing implementation of customer-facing technology by major key players

Chapter 4. Global Customer Facing Technology Market Industry Analysis

  • 4.1. Porter's 5 Force Model
    • 4.1.1. Bargaining Power of Suppliers
    • 4.1.2. Bargaining Power of Buyers
    • 4.1.3. Threat of New Entrants
    • 4.1.4. Threat of Substitutes
    • 4.1.5. Competitive Rivalry
    • 4.1.6. Futuristic Approach to Porter's 5 Force Model (2018-2028)
  • 4.2. PEST Analysis
    • 4.2.1. Political
    • 4.2.2. Economical
    • 4.2.3. Social
    • 4.2.4. Technological
  • 4.3. Investment Adoption Model
  • 4.4. Analyst Recommendation & Conclusion
  • 4.5. Top investment opportunity
  • 4.6. Top winning strategies

Chapter 5. Risk Assessment: COVID-19 Impact

    • 5.1.1. Assessment of the overall impact of COVID-19 on the industry
    • 5.1.2. Pre COVID-19 and post COVID-19 market scenario

Chapter 6. Global Customer Facing Technology Market, by Component

  • 6.1. Market Snapshot
  • 6.2. Global Customer Facing Technology Market by Component, Performance - Potential Analysis
  • 6.3. Global Customer Facing Technology Market Estimates & Forecasts by Component 2018-2028 (USD Billion)
  • 6.4. Customer Facing Technology Market, Sub Segment Analysis
  • 6.4.1 Hardware/Devices
  • 6.4.2 Software/Platform
  • 6.4.3 Services

Chapter 7. Global Customer Facing Technology Market, by Type

  • 7.1. Market Snapshot
  • 7.2. Global Customer Facing Technology Market by Type, Performance - Potential Analysis
  • 7.3. Global Customer Facing Technology Market Estimates & Forecasts by Type 2018-2028 (USD Billion)
  • 7.4. Customer Facing Technology Market, Sub Segment Analysis
  • 7.4.1 Digital Devices
  • 7.4.2 Transactional Devices
  • 7.4.3 Experiential Devices

Chapter 8. Global Customer Facing Technology Market, by Enterprise Size

  • 8.1. Market Snapshot
  • 8.2. Global Customer Facing Technology Market by Enterprise Size, Performance - Potential Analysis
  • 8.3. Global Customer Facing Technology Market Estimates & Forecasts by Enterprise Size 2018-2028 (USD Billion)
  • 8.4. Customer Facing Technology Market, Sub Segment Analysis
  • 8.4.1 SMEs
  • 8.4.2 Large Enterprises

Chapter 9. Global Customer Facing Technology Market, by End-Use Industry

  • 9.1. Market Snapshot
  • 9.2. Global Customer Facing Technology Market by End-Use Industry, Performance - Potential Analysis
  • 9.3. Global Customer Facing Technology Market Estimates & Forecasts by End-Use Industry 2018-2028 (USD Billion)
  • 9.4. Customer Facing Technology Market, Sub Segment Analysis
  • 9.4.1 BFSI
  • 9.4.2 Retail
  • 9.4.3 Travel and Hospitality
  • 9.4.4 Automotive
  • 9.4.5 Healthcare
  • 9.4.6 Others

Chapter 10. Global Customer Facing Technology Market, Regional Analysis

  • 10.1. Customer Facing Technology Market, Regional Market Snapshot
  • 10.2. North America Customer Facing Technology Market
    • 10.2.1. U.S. Customer Facing Technology Market
      • 10.2.1.1. Component breakdown estimates & forecasts, 2018-2028
      • 10.2.1.2. Type breakdown estimates & forecasts, 2018-2028
      • 10.2.1.3. Enterprise Size breakdown estimates & forecasts, 2018-2028
      • 10.2.1.4. End-Use Industry breakdown estimates & forecasts, 2018-2028
    • 10.2.2. Canada Customer Facing Technology Market
  • 10.3. Europe Customer Facing Technology Market Snapshot
    • 10.3.1. U.K. Customer Facing Technology Market
    • 10.3.2. Germany Customer Facing Technology Market
    • 10.3.3. France Customer Facing Technology Market
    • 10.3.4. Spain Customer Facing Technology Market
    • 10.3.5. Italy Customer Facing Technology Market
    • 10.3.6. Rest of Europe Customer Facing Technology Market
  • 10.4. Asia-Pacific Customer Facing Technology Market Snapshot
    • 10.4.1. China Customer Facing Technology Market
    • 10.4.2. India Customer Facing Technology Market
    • 10.4.3. Japan Customer Facing Technology Market
    • 10.4.4. Australia Customer Facing Technology Market
    • 10.4.5. South Korea Customer Facing Technology Market
    • 10.4.6. Rest of Asia Pacific Customer Facing Technology Market
  • 10.5. Latin America Customer Facing Technology Market Snapshot
    • 10.5.1. Brazil Customer Facing Technology Market
    • 10.5.2. Mexico Customer Facing Technology Market
  • 10.6. Rest of The World Customer Facing Technology Market

Chapter 11. Competitive Intelligence

  • 11.1. Top Market Strategies
  • 11.2. Company Profiles
  • 11.2.1 SAMSUNG ELECTRONICS CO.LTD
    • 11.2.1.1 Key information
    • 11.2.1.2 Overview
    • 11.2.1.3 Financial (subject to data availability)
    • 11.2.1.4 Product summary
    • 11.2.1.5 Recent developments
  • 11.2.2 SONY CORPORATION
  • 11.2.3 LGCORPORATION
  • 11.2.4 NEC DISPLAY SOLUTIONS
  • 11.2.5 CENTER FOR ADVANCING RETAIL & TECHNOLOGY (CART)
  • 11.2.6 PANASONIC CORPORATION
  • 11.2.7 FABCON INC.
  • 11.2.8 FUJITSU GROIP
  • 11.2.9 MOBILE DEMAND
  • 11.2.10 L.C.

Chapter 12. Research Process

10.1 Research Process

  • 10.1.1 Data Mining
  • 10.1.2 Analysis
  • 10.1.3 Market Estimation
  • 10.1.4 Validation
  • 10.1.5 Publishing

10.2 Research Attributes

10.3 Research Assumption