Product Code: A09995
The insurance claims services are the services that provides assistance and support in managing and processing insurance claims. It plays a crucial role in facilitating the resolution of claims for individuals and businesses that have suffered losses covered by their insurance policies. Further, the key players operating in this market offer a range of services, including claims assessment, documentation verification, loss adjustment, and payout disbursement. Furthermore, insurance claims services providers act as intermediaries between policyholders and insurance companies, helping to streamline the claims process and ensure fair and timely settlements. In addition, these firms can also offer additional services such as fraud detection, risk assessment, and data analytics to enhance the efficiency and accuracy of the claims handling process.

The insurance claims services market is influenced by factors such as technological advancements, regulatory changes, and the overall growth of the insurance industry. Further, with evolving technologies and digitalization insurance sector, smartphones are being increasingly used to claim insurance hassle-free and quickly, which promote growth of the insurance claims services market. In addition, massive adoption of online claim settlement processes and development of the insurance industry drives the insurance claims services market growth. Further, the growing prevalence of theft and vandalism have significantly escalated in a time of urbanization and socioeconomic complexity. This growing tendency is pushing people and companies to look for full insurance coverage to protect their assets from future losses. Furthermore, the growing number of accidents that happen in different work contexts and on the roads necessitates a greater reliance on insurance coverage. Individuals and organizations are experiencing the value of having comprehensive insurance coverage as car accidents, workplace disasters, and other unanticipated events are growing. This increasing awareness, along with rapid urbanization and population growth, has resulted in an increase in accident-related claims. However, fraudulent insurance claims and time-consuming insurance claims processes are some of the factors that hamper the market growth. On the contrary, the insurance industry is introducing a gradual shift toward a digital economy across several countries. In addition, the surge in adoption of digital insurance claims services across emerging economies and rapid technological advancements in insurance sector are expected to provide lucrative opportunities for the market growth in the coming years.
The insurance claims services market is segmented into type of insurance, insurance providers, end user, and region. By type of insurance, the market is differentiated into property and casualty insurance claims, health insurance claims, life insurance claims, motor insurance claims, and others. Depending on the insurance providers, it is fragmented into insurance providers, third-party administrators (TPAs), and specialized claim management firms. The end user segment is segmented into individual policyholders, commercial policyholders, and government & public sector. Region wise, the market is analyzed across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa.
The insurance claims services market analysis includes top companies operating in the market such as Pegasystems Limited, Hexaware Technologies Inc., Software AG, Avaya Inc., Cognizant Technology Solutions, Accenture PLC., International Business Machines Corporation, Oracle Corporation, HCL Technologies, DXC Technology Company. These players have adopted various strategies to increase their market penetration and strengthen their position in the insurance claims services industry.
KEY BENEFITS FOR STAKEHOLDERS
- The study provides in-depth analysis of the global insurance claims services market along with the current trends and future estimations to illustrate the imminent investment pockets.
- Information about key drivers, restrains, & opportunities and their impact analysis on the global insurance claims services market size are provided in the report.
- The Porter's five forces analysis illustrates the potency of buyers and suppliers operating in the industry.
- The quantitative analysis of the global insurance claims services market from 2022 to 2032 is provided to determine the market potential.
Additional benefits you will get with this purchase are:
- Quarterly Update and* (only available with a corporate license, on listed price)
- 5 additional Company Profile of client Choice pre- or Post-purchase, as a free update.
- Free Upcoming Version on the Purchase of Five and Enterprise User License.
- 16 analyst hours of support* (post-purchase, if you find additional data requirements upon review of the report, you may receive support amounting to 16 analyst hours to solve questions, and post-sale queries)
- 15% Free Customization* (in case the scope or segment of the report does not match your requirements, 15% is equivalent to 3 working days of free work, applicable once)
- Free data Pack on the Five and Enterprise User License. (Excel version of the report)
- Free Updated report if the report is 6-12 months old or older.
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- Free Industry updates and white papers.
Possible Customization with this report (with additional cost and timeline, please talk to the sales executive to know more)
- Investment Opportunities
- Technology Trend Analysis
- Regulatory Guidelines
- Additional company profiles with specific to client's interest
- Additional country or region analysis- market size and forecast
- Key player details (including location, contact details, supplier/vendor network etc. in excel format)
- SWOT Analysis
Key Market Segments
By Type of Insurance
- Life Insurance Claims
- Motor Insurance Claims
- Others
- Property and Casualty Insurance Claims
- Health Insurance Claims
By Insurance Providers
- Insurance Companies
- Third-Party Administrators (TPAs)
- Specialized Claims Management Firms
By End User
- Individual Policyholders
- Commercial Policyholders
- Government and Public Sector
By Region
- North America
- Europe
- UK
- Germany
- France
- Italy
- Spain
- Rest of Europe
- Asia-Pacific
- China
- Japan
- India
- Australia
- South Korea
- Rest of Asia-Pacific
- Latin America
- Brazil
- Argentina
- Rest of Latin America
- Middle East and Africa
- Gcc Countries
- South Africa
- Rest of Middle East And Africa
Key Market Players:
- Pegasystems
- Hexaware Technologies Ltd
- Software AG
- Avaya Inc
- Cognizant Technology Solutions Corp.
- Accenture
- International Business Machines Corporation
- Oracle Corporation
- HCL Technologies
- DXC Technology Company
TABLE OF CONTENTS
CHAPTER 1: INTRODUCTION
- 1.1. Report description
- 1.2. Key market segments
- 1.3. Key benefits to the stakeholders
- 1.4. Research methodology
- 1.4.1. Primary research
- 1.4.2. Secondary research
- 1.4.3. Analyst tools and models
CHAPTER 2: EXECUTIVE SUMMARY
CHAPTER 3: MARKET OVERVIEW
- 3.1. Market definition and scope
- 3.2. Key findings
- 3.2.1. Top impacting factors
- 3.2.2. Top investment pockets
- 3.3. Porter's five forces analysis
- 3.4. Market dynamics
- 3.4.1. Drivers
- 3.4.2. Restraints
- 3.4.3. Opportunities
CHAPTER 4: INSURANCE CLAIMS SERVICES MARKET, BY TYPE OF INSURANCE
- 4.1. Overview
- 4.1.1. Market size and forecast
- 4.2. Property and Casualty Insurance Claims
- 4.2.1. Key market trends, growth factors and opportunities
- 4.2.2. Market size and forecast, by region
- 4.2.3. Market share analysis by country
- 4.3. Health Insurance Claims
- 4.3.1. Key market trends, growth factors and opportunities
- 4.3.2. Market size and forecast, by region
- 4.3.3. Market share analysis by country
- 4.4. Life Insurance Claims
- 4.4.1. Key market trends, growth factors and opportunities
- 4.4.2. Market size and forecast, by region
- 4.4.3. Market share analysis by country
- 4.5. Motor Insurance Claims
- 4.5.1. Key market trends, growth factors and opportunities
- 4.5.2. Market size and forecast, by region
- 4.5.3. Market share analysis by country
- 4.6. Others
- 4.6.1. Key market trends, growth factors and opportunities
- 4.6.2. Market size and forecast, by region
- 4.6.3. Market share analysis by country
CHAPTER 5: INSURANCE CLAIMS SERVICES MARKET, BY INSURANCE PROVIDERS
- 5.1. Overview
- 5.1.1. Market size and forecast
- 5.2. Insurance Companies
- 5.2.1. Key market trends, growth factors and opportunities
- 5.2.2. Market size and forecast, by region
- 5.2.3. Market share analysis by country
- 5.3. Third-Party Administrators (TPAs)
- 5.3.1. Key market trends, growth factors and opportunities
- 5.3.2. Market size and forecast, by region
- 5.3.3. Market share analysis by country
- 5.4. Specialized Claims Management Firms
- 5.4.1. Key market trends, growth factors and opportunities
- 5.4.2. Market size and forecast, by region
- 5.4.3. Market share analysis by country
CHAPTER 6: INSURANCE CLAIMS SERVICES MARKET, BY END USER
- 6.1. Overview
- 6.1.1. Market size and forecast
- 6.2. Individual Policyholders
- 6.2.1. Key market trends, growth factors and opportunities
- 6.2.2. Market size and forecast, by region
- 6.2.3. Market share analysis by country
- 6.3. Commercial Policyholders
- 6.3.1. Key market trends, growth factors and opportunities
- 6.3.2. Market size and forecast, by region
- 6.3.3. Market share analysis by country
- 6.4. Government and Public Sector
- 6.4.1. Key market trends, growth factors and opportunities
- 6.4.2. Market size and forecast, by region
- 6.4.3. Market share analysis by country
CHAPTER 7: INSURANCE CLAIMS SERVICES MARKET, BY REGION
- 7.1. Overview
- 7.1.1. Market size and forecast By Region
- 7.2. North America
- 7.2.1. Key market trends, growth factors and opportunities
- 7.2.2. Market size and forecast, by Type of Insurance
- 7.2.3. Market size and forecast, by Insurance Providers
- 7.2.4. Market size and forecast, by End User
- 7.2.5. Market size and forecast, by country
- 7.2.5.1. U.S.
- 7.2.5.1.1. Market size and forecast, by Type of Insurance
- 7.2.5.1.2. Market size and forecast, by Insurance Providers
- 7.2.5.1.3. Market size and forecast, by End User
- 7.2.5.2. Canada
- 7.2.5.2.1. Market size and forecast, by Type of Insurance
- 7.2.5.2.2. Market size and forecast, by Insurance Providers
- 7.2.5.2.3. Market size and forecast, by End User
- 7.3. Europe
- 7.3.1. Key market trends, growth factors and opportunities
- 7.3.2. Market size and forecast, by Type of Insurance
- 7.3.3. Market size and forecast, by Insurance Providers
- 7.3.4. Market size and forecast, by End User
- 7.3.5. Market size and forecast, by country
- 7.3.5.1. UK
- 7.3.5.1.1. Market size and forecast, by Type of Insurance
- 7.3.5.1.2. Market size and forecast, by Insurance Providers
- 7.3.5.1.3. Market size and forecast, by End User
- 7.3.5.2. Germany
- 7.3.5.2.1. Market size and forecast, by Type of Insurance
- 7.3.5.2.2. Market size and forecast, by Insurance Providers
- 7.3.5.2.3. Market size and forecast, by End User
- 7.3.5.3. France
- 7.3.5.3.1. Market size and forecast, by Type of Insurance
- 7.3.5.3.2. Market size and forecast, by Insurance Providers
- 7.3.5.3.3. Market size and forecast, by End User
- 7.3.5.4. Italy
- 7.3.5.4.1. Market size and forecast, by Type of Insurance
- 7.3.5.4.2. Market size and forecast, by Insurance Providers
- 7.3.5.4.3. Market size and forecast, by End User
- 7.3.5.5. Spain
- 7.3.5.5.1. Market size and forecast, by Type of Insurance
- 7.3.5.5.2. Market size and forecast, by Insurance Providers
- 7.3.5.5.3. Market size and forecast, by End User
- 7.3.5.6. Rest of Europe
- 7.3.5.6.1. Market size and forecast, by Type of Insurance
- 7.3.5.6.2. Market size and forecast, by Insurance Providers
- 7.3.5.6.3. Market size and forecast, by End User
- 7.4. Asia-Pacific
- 7.4.1. Key market trends, growth factors and opportunities
- 7.4.2. Market size and forecast, by Type of Insurance
- 7.4.3. Market size and forecast, by Insurance Providers
- 7.4.4. Market size and forecast, by End User
- 7.4.5. Market size and forecast, by country
- 7.4.5.1. China
- 7.4.5.1.1. Market size and forecast, by Type of Insurance
- 7.4.5.1.2. Market size and forecast, by Insurance Providers
- 7.4.5.1.3. Market size and forecast, by End User
- 7.4.5.2. Japan
- 7.4.5.2.1. Market size and forecast, by Type of Insurance
- 7.4.5.2.2. Market size and forecast, by Insurance Providers
- 7.4.5.2.3. Market size and forecast, by End User
- 7.4.5.3. India
- 7.4.5.3.1. Market size and forecast, by Type of Insurance
- 7.4.5.3.2. Market size and forecast, by Insurance Providers
- 7.4.5.3.3. Market size and forecast, by End User
- 7.4.5.4. Australia
- 7.4.5.4.1. Market size and forecast, by Type of Insurance
- 7.4.5.4.2. Market size and forecast, by Insurance Providers
- 7.4.5.4.3. Market size and forecast, by End User
- 7.4.5.5. South Korea
- 7.4.5.5.1. Market size and forecast, by Type of Insurance
- 7.4.5.5.2. Market size and forecast, by Insurance Providers
- 7.4.5.5.3. Market size and forecast, by End User
- 7.4.5.6. Rest of Asia-Pacific
- 7.4.5.6.1. Market size and forecast, by Type of Insurance
- 7.4.5.6.2. Market size and forecast, by Insurance Providers
- 7.4.5.6.3. Market size and forecast, by End User
- 7.5. Latin America
- 7.5.1. Key market trends, growth factors and opportunities
- 7.5.2. Market size and forecast, by Type of Insurance
- 7.5.3. Market size and forecast, by Insurance Providers
- 7.5.4. Market size and forecast, by End User
- 7.5.5. Market size and forecast, by country
- 7.5.5.1. Brazil
- 7.5.5.1.1. Market size and forecast, by Type of Insurance
- 7.5.5.1.2. Market size and forecast, by Insurance Providers
- 7.5.5.1.3. Market size and forecast, by End User
- 7.5.5.2. Argentina
- 7.5.5.2.1. Market size and forecast, by Type of Insurance
- 7.5.5.2.2. Market size and forecast, by Insurance Providers
- 7.5.5.2.3. Market size and forecast, by End User
- 7.5.5.3. Rest of Latin America
- 7.5.5.3.1. Market size and forecast, by Type of Insurance
- 7.5.5.3.2. Market size and forecast, by Insurance Providers
- 7.5.5.3.3. Market size and forecast, by End User
- 7.6. Middle East and Africa
- 7.6.1. Key market trends, growth factors and opportunities
- 7.6.2. Market size and forecast, by Type of Insurance
- 7.6.3. Market size and forecast, by Insurance Providers
- 7.6.4. Market size and forecast, by End User
- 7.6.5. Market size and forecast, by country
- 7.6.5.1. Gcc Countries
- 7.6.5.1.1. Market size and forecast, by Type of Insurance
- 7.6.5.1.2. Market size and forecast, by Insurance Providers
- 7.6.5.1.3. Market size and forecast, by End User
- 7.6.5.2. South Africa
- 7.6.5.2.1. Market size and forecast, by Type of Insurance
- 7.6.5.2.2. Market size and forecast, by Insurance Providers
- 7.6.5.2.3. Market size and forecast, by End User
- 7.6.5.3. Rest of Middle East And Africa
- 7.6.5.3.1. Market size and forecast, by Type of Insurance
- 7.6.5.3.2. Market size and forecast, by Insurance Providers
- 7.6.5.3.3. Market size and forecast, by End User
CHAPTER 8: COMPETITIVE LANDSCAPE
- 8.1. Introduction
- 8.2. Top winning strategies
- 8.3. Product mapping of top 10 player
- 8.4. Competitive dashboard
- 8.5. Competitive heatmap
- 8.6. Top player positioning, 2022
CHAPTER 9: COMPANY PROFILES
- 9.1. Pegasystems
- 9.1.1. Company overview
- 9.1.2. Key executives
- 9.1.3. Company snapshot
- 9.1.4. Operating business segments
- 9.1.5. Product portfolio
- 9.1.6. Business performance
- 9.1.7. Key strategic moves and developments
- 9.2. Hexaware Technologies Ltd
- 9.2.1. Company overview
- 9.2.2. Key executives
- 9.2.3. Company snapshot
- 9.2.4. Operating business segments
- 9.2.5. Product portfolio
- 9.2.6. Business performance
- 9.2.7. Key strategic moves and developments
- 9.3. Software AG
- 9.3.1. Company overview
- 9.3.2. Key executives
- 9.3.3. Company snapshot
- 9.3.4. Operating business segments
- 9.3.5. Product portfolio
- 9.3.6. Business performance
- 9.3.7. Key strategic moves and developments
- 9.4. Avaya Inc
- 9.4.1. Company overview
- 9.4.2. Key executives
- 9.4.3. Company snapshot
- 9.4.4. Operating business segments
- 9.4.5. Product portfolio
- 9.4.6. Business performance
- 9.4.7. Key strategic moves and developments
- 9.5. Cognizant Technology Solutions Corp.
- 9.5.1. Company overview
- 9.5.2. Key executives
- 9.5.3. Company snapshot
- 9.5.4. Operating business segments
- 9.5.5. Product portfolio
- 9.5.6. Business performance
- 9.5.7. Key strategic moves and developments
- 9.6. Accenture
- 9.6.1. Company overview
- 9.6.2. Key executives
- 9.6.3. Company snapshot
- 9.6.4. Operating business segments
- 9.6.5. Product portfolio
- 9.6.6. Business performance
- 9.6.7. Key strategic moves and developments
- 9.7. International Business Machines Corporation
- 9.7.1. Company overview
- 9.7.2. Key executives
- 9.7.3. Company snapshot
- 9.7.4. Operating business segments
- 9.7.5. Product portfolio
- 9.7.6. Business performance
- 9.7.7. Key strategic moves and developments
- 9.8. Oracle Corporation
- 9.8.1. Company overview
- 9.8.2. Key executives
- 9.8.3. Company snapshot
- 9.8.4. Operating business segments
- 9.8.5. Product portfolio
- 9.8.6. Business performance
- 9.8.7. Key strategic moves and developments
- 9.9. HCL Technologies
- 9.9.1. Company overview
- 9.9.2. Key executives
- 9.9.3. Company snapshot
- 9.9.4. Operating business segments
- 9.9.5. Product portfolio
- 9.9.6. Business performance
- 9.9.7. Key strategic moves and developments
- 9.10. DXC Technology Company
- 9.10.1. Company overview
- 9.10.2. Key executives
- 9.10.3. Company snapshot
- 9.10.4. Operating business segments
- 9.10.5. Product portfolio
- 9.10.6. Business performance
- 9.10.7. Key strategic moves and developments