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市場調査レポート
商品コード
1261682
Workspace as A Serviceの世界市場規模、シェア、産業動向分析レポート:コンポーネント別、展開モード別、企業規模別、業界別、地域別展望と予測、2022年~2028年Global Workspace as A Service Market Size, Share & Industry Trends Analysis Report By Component, By Deployment Mode, By Enterprises Size, By Vertical, By Regional Outlook and Forecast, 2022 - 2028 |
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Workspace as A Serviceの世界市場規模、シェア、産業動向分析レポート:コンポーネント別、展開モード別、企業規模別、業界別、地域別展望と予測、2022年~2028年 |
出版日: 2023年03月31日
発行: KBV Research
ページ情報: 英文 290 Pages
納期: 即納可能
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Workspace as A Service市場規模は、2028年には177億米ドルに達し、予測期間中に15.4%のCAGRで市場成長すると予測されています。
Workspace as a Serviceソリューションは、従業員がリモートで仕事をし、リアルタイムで交流し、あらゆるデバイスで職場にアクセスできるようにすることで、俊敏性と生産性を高めるものです。従業員は、サービスとしてのワークスペースによって、職場、自宅、外出先など、あらゆる場所から生産的に働くために必要なリソースにアクセスすることができます。
また、従業員はリアルタイムで情報を共有し、コラボレーションを行うことができますので、コラボレーションやコミュニケーションの活性化につながります。また、手順を自動化し、業務を効率化することで、生産性を高め、ミスを減らすことができます。このように、WaaS(Workspace as a Service)市場は、従業員が仕事を円滑に進め、コミュニケーションを図るために必要なリソースを提供することで、企業の目標達成を支援し、市場の成長を促進することができるのです。
企業は、WaaSソリューションを利用することで、多数のユーザーを同じ仮想Windowsサーバーにログインさせることができます。さらに、WaaSプロバイダーがリソースのプロビジョニング、ロードバランシング、ネットワーク障害に対処するため、仮想デスクトップ環境の追加のメンテナンス要件や費用も削減されます。このようにWaaSは、デスクトップ仮想化に対する企業のニーズを満たす、利用しやすいソリューションとして発展してきました。
COVID-19の影響度分析
COVID-19の蔓延は、サービスとしてのワークスペース市場にも好影響を及ぼしています。パンデミックの発生により、世界中の企業が在宅勤務政策を実施した結果、企業の効率的なワークフローを実現するためのWaaSソリューションへの需要が高まっています。COVID-19のブレイクアウトにより、事業継続ツールやワークプレイスソリューションの一般利用が大幅に増加し、クラウドベースの事業継続製品への需要が拡大しています。さらに、組織は、トレーニングを提供する新しい方法を考案し、バーチャルワークプレイスの支援により、チームの絆とコラボレーションを強化しています。
市場成長要因
高まるBYODの動向
このシステムは、従業員が職場の外で仕事をすることを可能にします。これにより、納期を果たすために自宅から追加で仕事をすることが可能になります。さらに、BYOD政策により、サービスとしてのワークスペース産業は、経費を節約し、より機敏で柔軟な対応ができるようになります。その結果、企業がIT支出を最適化し、BYOD政策の利点を活用しようとすることで、WaaS産業が拡大すると予想されます。サービスとしてのワークスペース市場は、企業が資本支出を削減したいという願望が主な要因となっています。したがって、BYOD政策の受け入れ拡大により、サービスとしてのワークスペース市場は大きく成長すると予想されます。
市場成長を支えるWaaSの費用対効果メリット
Workspace-as-a-Serviceソリューションは、ハードウェア、メンテナンス、人員の必要性が減少するため、従来のITインフラソリューションよりも経済的です。また、クラウドコンピューティング技術は、ライセンス管理やソフトウェア導入など、時間とコストがかかる業務を簡素化し、企業におけるIT管理の負担を劇的に軽減することができます。また、ワークスペースをサービス化することで、従業員を増やすための新しいワークスペースを迅速に構築することができます。その結果、企業は経営資源を他の側面に集中させることができ、特に発展を目指す企業にとって有利になります。
市場の抑制要因
ワークフォースの知識・トレーニング不足
チームマネージャーは、新しいリソース・パフォーマンス・トラッカーを受け取った後、ソリューションの操作に必要なすべての指示とトレーニングを受ける必要があります。ワークプレイスの変革計画を進め、変化させるために、企業はデジタルワークプレイスのソリューションやサービスを導入する前に、継続的なプロセスとしてトレーニングプログラムを作成する必要があります。このことは、デジタルワークプレイスの変革のためのソリューションが、継続的な組織的トレーニングの取り組みを要求するため、かえって導入の障壁となるのです。このような要素が、サービスとしてのワークスペース市場の成長を制限する可能性があります。
コンポーネントの展望
コンポーネントに基づいて、サービスとしてのワークスペース市場は、ソリューション、およびサービスに区分されます。2021年、サービスとしてのワークスペース市場では、ソリューションセグメントが最も高い収益シェアを占めています。これは、組織が仮想デスクトップインフラ(VDI)、統合エンドポイント管理(UEM)、アプリケーション仮想化、コラボレーションソリューションなどを利用して、従業員にどこからでも安全で信頼できる職場環境へのアクセスを提供するためと説明されています。
展開モードの展望
サービスとしてのワークスペース市場は、導入形態別にパブリッククラウド、プライベートクラウド、ハイブリッドクラウドに分類されます。2021年、ハイブリッドクラウドセグメントは顕著な収益を記録し、サービスとしてのワークスペース市場で最大の収益シェアを示しました。ハイブリッドクラウドは、バックアップやレガシーデータを長期間保存できるため、一般的に使用されています。ハイブリッドクラウドは、柔軟性の向上、自動化された管理作業による運用作業の軽減、インフラやアプリケーションへのセルフサービスアクセス、ベストプラクティスのITリソース使用など、従来のITインフラをサービスモデルに変換することも可能です。
企業規模の見通し
企業規模に基づき、サービスとしてのワークスペース市場は、大企業と中小企業に分けられます。大企業セグメントは、2021年の収益シェアが最大で、ワークスペース as aサービス市場を独占しています。数多くの大企業が、クラウド技術や、人工知能などの自動化技術やソフトウェアを搭載した、利用しやすい斬新なソリューションを導入しています。その結果、大企業は中小企業よりもデスクトップ仮想化技術を多く利用し、市場の成長に寄与しています。
業界別の展望
業界別では、BFSI、IT&テレコム、小売、ヘルスケア、製造、政府、旅行&ホスピタリティ、教育、その他に分類されます。2021年のサービスとしてのワークスペース市場では、BFSI分野の収益シェアが突出していると予測されます。これは、BFSI業界がデジタルワークプレイスサービスとソリューションの利用を増やしているためです。BFSI業界では、デジタルワークステーションの広範な導入により、オフィス費用やその他の関連する機能支出を削減し、管理規則を認証し、運用能力を高めています。
地域別展望
地域別では、北米、欧州、アジア太平洋、LAMEAで、サービスとしてのワークスペース市場を分析しています。2021年、北米地域は最も高い収益シェアを獲得し、workspace as a service市場をリードしました。これは、個々の企業の要件に合わせてカスタマイズされたサービスとしてのワークスペースソリューションの需要が高まっていることや、サイバー脅威から守るためのセキュリティ対策が重視されていることが背景にあります。また、この地域は製造業、小売業、自動車産業が盛んであるため、ソフトウェアやロボティクスソリューションの需要が非常に高いです。結局、このことが地域市場の成長に影響を及ぼしているのです。
市場参入企業がとる主な戦略は、「製品導入」です。カーディナルマトリックスで提示された分析に基づくと、Microsoft CorporationとGoogle LLCがWorkspace as A Service市場の先駆者です。Amazon Web Services, Inc.(Amazon.com, Inc.)、VMware, Inc.、Dell Technologies, Inc.などの企業は、Workspace as A Service市場における主要な革新者の一人です。
List of Figures
The Global Workspace as A Service Market size is expected to reach $17.7 billion by 2028, rising at a market growth of 15.4% CAGR during the forecast period.
Workspace as a service (WaaS) is an expansion of Desktop as a Service (DaaS), which offers a virtualized desktop environment without the other programs and utilities. Users who use WaaS have access to fully operational workspaces managed, maintained, and secured by a service provider. It goes further by giving staff members access to all the information and tools they require, whether seated at a desk or working remotely on a tablet or smartphone.
Also, users of this service only need to use their login credentials to access their work to gain access to everything they require, including business software that they might not be able to operate on their laptops or personal PCs. Additionally, this links any device anywhere and contains all of the features in a traditional office setting, including backup, VPN access, the cloud, security guidelines, and endpoint protection.
Workspace as a service solutions boost agility and productivity by enabling employees to work remotely, interact in real-time, and access their workplaces on any device. Employees may access the resources they require to work productively from any location, including the workplace, their homes, or while on the go, due to the workspace as a service solution.
In addition, employees may readily share information and collaborate in real-time, which helps boost collaboration and communication. Also, it can assist firms in automating procedures and streamlining operations, boosting output and lowering errors. Thus, the workspace as a service market can assist organizations in achieving their goals and propels market growth by giving employees the resources they need to work successfully and communicate.
Businesses can utilize WaaS solutions to have numerous users logged onto the same virtual Windows server. In addition, the additional maintenance requirements and expenses of the virtual desktop environments are also reduced as WaaS providers take care of resource provisioning, load balancing, and network difficulties. WaaS has thus evolved as an accessible solution that meets the enterprise's needs for desktop virtualization.
COVID-19 Impact Analysis
The spread of COVID-19 has had a beneficial effect on the workspace as a service market. As a result of the pandemic outbreak, businesses worldwide have implemented work-from-home policies, which has resulted in an increased demand for WaaS solutions for the effective workflow of businesses. Because of the breakout of COVID-19, there has been a significant increase in the general use of business continuity tools and workplace solutions and the expanding demand for cloud-based business continuity products. In addition, organizations have devised new ways of delivering training, as well as enhancing team bonding and collaboration, with the assistance of virtual workplaces.
Market Growth Factors
Growing trend of BYOD
The system allows employees to work outside the workplace. This enables people to work additional hours from their homes to fulfill deadlines. Additionally, BYOD policies enable the workspace as a service industry to save money and become more agile and flexible. Consequently, it is anticipated that the WaaS industry will expand as organizations attempt to optimize IT spending and capitalize on the benefits of BYOD policies. The workspace as a service market is mostly driven by the desire for organizations to reduce their capital expenditures. Hence, the workspace as a service market is anticipated to grow significantly due to the increased acceptance of BYOD policies.
Cost Effectiveness benefit of WaaS supporting market growth
Workspace-as-a-service solutions are more economical than traditional IT infrastructure solutions because they decrease the need for hardware, maintenance, and personnel. In addition, cloud computing technology simplifies time- and cost-intensive business operations, such as license management and software deployment, thereby dramatically reducing the workload of IT administration in businesses. In addition, with the workspace as a service model, new workplaces for additional employees may be set up fast. As a result, this can free up resources for firms to focus on other aspects of their operations, which can be especially advantageous for businesses pursuing development.
Market Restraining Factors
Lack of knowledge and training among workforce
A team manager should be given all the instructions and training necessary to operate the solution after receiving a new resource performance tracker. To advance and change with the workplace transformation plan, firms must create training programs as ongoing processes before implementing digital workplace solutions and services. This, in turn, serves as a barrier to the adoption of solutions for the transformation of the digital workplace because they demand continuing organizational training initiatives. These elements may limit the growth of the workspace as a service market.
Component Outlook
Based on component, the workspace as a service market is segmented into solution, and services. In 2021, the solution segment held the highest revenue share in the workspace as a service market. This is explained by organizations using virtual desktop infrastructure (VDI), unified endpoint management (UEM), application virtualization, and collaborative solutions to give employees secure and dependable access to their work environment from any location.
Deployment Mode Outlook
By deployment mode, the workspace as a service market is fragmented into public cloud, private cloud and hybrid cloud. In 2021, the hybrid cloud segment recorded a remarkable revenue witnessed the largest revenue share in the workspace as a service market. Due to its ability to store backup or legacy data for an extended period, hybrid clouds are commonly used. Hybrid clouds can also transform traditional IT infrastructure into a service model with improved flexibility, fewer operational activities made possible by automated administrative tasks, self-service access to infrastructure and applications, and best-practice IT resource usage.
Enterprises Size Outlook
On the basis of enterprises size, the workspace as a service market is divided into large enterprises, and small & medium enterprises. The large enterprises segment dominated the workspace as a service market with maximum revenue share in 2021. Numerous large organizations are adopting cloud technology and novel solutions that are easy to consume and powered by artificial intelligence and other automation technologies or software. As a result, large corporations use desktop virtualization technology more than small and medium-sized businesses, contributing to the market's growth.
Industry Vertical Outlook
Based on industry vertical, the workspace as a service market is bifurcated into BFSI, IT & telecom, retail, healthcare, manufacturing, government, travel & hospitality, education and others. The BFSI segment projected a prominent revenue share in the workspace as a service market in 2021. This is because the BFSI industry increasingly utilizes digital workplace services and solutions. In the BFSI industry, widespread deployment of digital workstations reduces office expenses and other associated with functional expenditures, certifies administrative regulations, and enhances operational capabilities.
Regional Outlook
Region wise, the workspace as a service market is analyzed across North America, Europe, Asia Pacific and LAMEA. In 2021, the North America region led the workspace as a service market by generating the highest revenue share. This is because there is a growing demand for workspace as a service solution customized to individual company requirements and an increased emphasis on security measures to guard against cyber threats. In addition, due to the region's considerable manufacturing, retailing, and automotive activities, software and robotics solutions are in great demand. In the end, this influences the growth of the regional market.
The major strategies followed by the market participants are Product Launches. Based on the Analysis presented in the Cardinal matrix; Microsoft Corporation and Google LLC are the forerunners in the Workspace as A Service Market. Companies such as Amazon Web Services, Inc. (Amazon.com, Inc.), VMware, Inc., and Dell Technologies, Inc. are some of the key innovators in Workspace as A Service Market.
The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Microsoft Corporation, Dell Technologies, Inc., VMware, Inc., Google LLC (Alphabet, Inc.), Unisys Corporation, Amazon Web Services, Inc. (Amazon.com, Inc.), Citrix Systems, Inc. (Cloud Software Group, Inc.), Tech Mahindra Limited, Colt Technology Services Group Limited (Fidelity Investments) and Evolve IP, LLC.
Recent Strategies Deployed in Workspace as A Service Market
Product Launches and Expansions:
Mar-2023: Microsoft introduced Microsoft Intune Suite, a unified endpoint management solution. The new suite integrates security solutions and endpoint management into a single platform. The Intune Suite has the ability to enhance Microsoft's customers' security posture and disentangle their endpoint management experience.
Oct-2022: Google added new features to its Workspace platform. The new features include advanced email customization, mail merge, expanded global coverage, and increased cloud storage capacity.
Sep-2022: AWS unveiled Amazon WorkSpaces Core. Amazon WorkSpaces Core is a Virtual Desktop Infrastructure service that integrates AWS' security, credibility, and cost efficiency with VDI management solutions. The new solutions allow the user to transform to the cloud at their speed.
Aug-2022: VMware introduced multiple new features to its already existing Anywhere Workspace platform. The new features to be introduced are next-generation VMware Horizon Cloud, incorporating VMware Horizon and third-party managed and unmanaged devices in Workspace ONE UEM, adding platform breadth of support and depth of management in its UEM solution, etc.
Jun-2022: VMware introduced new features to its already existing VMware Workspace ONE. The new features include improved update/patch management features for Windows OS devices, and Workspace ONE Mobile Threat Defense. Workspace ONE Mobile Threat Defense provides advanced mobile device security.
Nov-2020: Tech Mahindra launched WORKSPACE NXT, an integrated digital workplace solution. The new workplace solutions integrate Intel, Dell, and VMware's technologies to deliver personalized and safe remote working experiences.
Oct-2020: Google introduced Google Workspace. The new product by Google allows the teams to work without meeting physically, saves time, and enables the team members to focus on quality work, etc.
Jan-2020: Evolve IP introduced Unified Workspace. The new workspace solution brings together hosted and SaaS application delivery, cloud desktops, and identify and access management. Unified Workspace enhances employee productivity by allowing employees to access all business applications from any device.
Partnerships, Collaborations and Agreements:
Oct-2022: Unisys came into partnership with ReadyWorks, a US-based provider of digital platform conductors. The partnership focuses on digital workplace and cloud, infrastructure, and applications solutions. This partnership improves Unisys' abilities to provide faster cloud migration and improve digital workplace experiences.
May-2022: Citrix partnered with Microsoft, a US-based multinational technology corporation. The partnership focuses on introducing new integrations to Windows 365. Moreover, the partnership aims at providing users with easy and quick access to the data and applications they require.
May-2022: Google extended its partnership with SAP, a Germany-based software company. The partnership aims to introduce new integrations between SAP's ERP, SAP S/4HANA Cloud, and Google Workspace. These integrations would enable users to link core SAP software with Google Sheets and Google Docs.
Feb-2022: Evolve partnered with Cisco, a US-based technology company. The partnership involves jointly developing a new unified communications solution, Evolve Anywhere with Webex. Evolve Anywhere with Webex enables users to manage their special business requirements in today's remote working environment.
Jul-2021: Microsoft came into partnership with NEC, a Japan-based multinational IT company. The partnership involves leveraging Microsoft's Azure & 365, and NEC's expertise in network and IT to advance digital transformation and cloud adoption across various markets. Additionally, the partnership includes jointly working to enhance digital services by transforming the workforce and workplace for customers across multiple markets.
Jul-2020: Microsoft came into partnership with Citrix, a US-based cloud computing company. As per the partnership agreement, Microsoft would choose Citrix workspace as its favored digital workplace solution, and Citrix would select Microsoft as its preferred cloud platform. Through this partnership, the companies intend to work together to make digital workspace adoption and cloud transformation easy.
Acquisitions and Mergers:
Oct-2021: Microsoft acquired Ally.io, a B2B SaaS start-up. The acquisition of Ally.io aims at improving the acquirer's employee experience platform.
Jun-2021: Unisys acquired Unify Square, a US-based IT company. The addition of Unify Square would broaden the acquirer's digital workplace offerings, and would also enhance revenue growth. Further, the addition of Unify would enable Unisys to provide its clients with higher-value solutions, that would improve their employee satisfaction and productivity.
Market Segments covered in the Report:
By Component
By Deployment Mode
By Enterprises Size
By Vertical
By Geography
Companies Profiled
Unique Offerings from KBV Research