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世界のEコマース・オンライン決済に対する新型コロナウイルス感染症 (COVID-19) の影響:2020年5月

COVID-19 Impact on Global E-Commerce & Online Payments: May 2020

発行 yStats.com GmbH & Co. KG 商品コード 936177
出版日 ページ情報 英文 104 Pages/Charts
納期: 即日から翌営業日
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世界のEコマース・オンライン決済に対する新型コロナウイルス感染症 (COVID-19) の影響:2020年5月 COVID-19 Impact on Global E-Commerce & Online Payments: May 2020
出版日: 2020年05月12日 ページ情報: 英文 104 Pages/Charts
概要

当レポートでは、世界のEコマース・オンライン決済に対する新型コロナウイルス感染症 (COVID-19) の影響について調査分析し、地域・国における市場動向、売上高の実績と予測、市場シェア、製品カテゴリー、購買客、普及率などについて、体系的な情報を提供しています。

目次

第1章 マネジメントサマリー

第2章 世界の動向

  • B2C Eコマース
    • B2C Eコマースに対するCOVID-19の影響
    • オンラインショッピングに対するCOVID-19の影響の内訳、オンラインショッパーの割合、主要国
    • 消費者によるオンライン購入のシェア、現在・COVID-19後
    • 店頭購入の製品をオンライン購入に変更した頻度の内訳、インターネットユーザーの割合
    • パンデミック時における特定の新興市場でのオンライン購入の純増加、特定の製品カテゴリー別
  • B2B Eコマース
    • B2B Eコマースに対するCOVID-19の影響
    • EコマースによるB2B収益のシェア、COVID-19前、COVID-19時
  • オンライン業種
    • オンライン旅行に対するCOVID-19の影響
    • 航空路線に対するCOVID-19の影響
    • オンライン食料品、宅配、オンラインファッションに対するCOVID-19の影響
    • オンラインゲーム、ビデオオンデマンドに対するCOVID-19の影響
    • オンラインラグジュアリー、オンライン教育に対するCOVID-19の影響
    • 短期レンタルの前年比、週単位
    • FMCGのEコマースの売上の前年比、週単位
    • デジタルゲーム収益
  • オンライン決済
    • オンライペイメントン・モバイルペイメントに対するCOVID-19の影響
    • ペイメント収益に対するCOVID-19の影響
    • デジタルコマース・ペイメント支出に対するCOVID-19後の予測
    • 非接触型決済をクリーンな決済方法と見なしている回答者の割合
    • パンデミック時にオンラインショッピングで最もよく使用した決済方法、オンラインショッパーの割合
    • パンデミック時に初めてのオンラインショッピングで使用した決済方法、オンラインショッパーの割合
    • パンデミック以降、オンラインショッピングで決済方法を選択する場合の基準

第3章 アジア太平洋地域

  • 地域
  • 中国
  • 韓国
  • インド
  • タイ

第4章 欧州

  • 地域
  • 英国
  • ドイツ
  • フランス
  • イタリア
  • オランダ
  • ロシア

第5章 北米

  • 米国

第6章 ラテンアメリカ

  • 地域
  • ブラジル
  • メキシコ
  • チリ

第7章 中東・アフリカ

  • 地域
  • 南アフリカ
目次
Product Code: 1479

"COVID-19 outbreak accelerates the shift of global retail to E-Commerce."

Online shopper penetration increases during the pandemic

Faced with lockdown regimes and store closures, consumers turn to online and mobile shopping to buy groceries, daily necessities, and other products. A recent survey cited in the yStats.com report revealed that a double-digit share of online shoppers were buying more digitally due to COVID-19, and some of them adopted the practice for the first time during the outbreak. The share of global retail sales generated via E-Commerce is rising as a result, projected to reach one-third by 2024. At the same time, some segments, including travel and airlines, experienced a severe downturn due to COVID-19 in both online and offline channels. Online travel agencies such as Booking Holdings, Expedia Group and Airbnb saw weekly accommodation bookings plummet by over -90% during April 2020.

Digital and contactless payment methods rise amid the COVID-19 outbreak

The coronavirus outbreak is not only transforming the way consumers shop, but also how they pay for their purchases. Contactless payments received an unprecedented boost during the pandemic, seen by consumers as a cleaner way to pay in-store. Consumers are also trying out new payment methods while purchasing from E-Commerce websites, and favour those methods that have the strongest protection against fraud losses. Overall, total payment volumes are expected to decrease in 2020 due to losses in travel and in-store segments, but resume growth in 2021 and benefit from the shift to cashless payments and online shopping.

Covered Regions:

Latin America, North America, Asia Pacific, Europe, Middle East & Africa.

Companies Mentioned:

Adyen NV, Airbnb Inc., Alibaba Group Holdings, Amazon.com Inc., Booking Holdings, Carrefour SA, Expedia Group, LVMH Moet Hennessy Louis Vuitton SE, Mastercard Inc., Stripe Inc, Walmart Inc.

Table of Contents

1. Management Summary

2. Global Developments

  • 2.1 B2C E-Commerce
    • COVID-19 Impact on B2C E-Commerce, May 2020
    • Breakdown of The Perceived Impact of COVID-19 on Online Shopping, in % of Online Shoppers in Selected Countries, April 2020
    • Share of Purchased Made Online According to Consumers, in %, by Current and After COVID-19, April 2020
    • Breakdown of Perceived Changes in Frequency of Buying Products Online That Were Normally Bought In-Store, in % of Internet Users, March 2020 vs. February 2020
    • Expected Net Increase in Online Purchases in Selected Emerging Markets During the Pandemic, in %, by Selected Product Categories, April 2020
  • 2.2. B2B E-Commerce
    • COVID-19 Impact on B2B E-Commerce, May 2020
    • Share of B2B Revenues Driven by E-Commerce According to B2B Companies Selling Online, in %, by Before COVID-19 and During COVID-19, April 2020
  • 2.3. Online Verticals
    • COVID-19 Impact on Online Travel, March 2020
    • COVID-19 Impact on Airlines, May 2020
    • COVID-19 Impact on Online Groceries, Food Delivery & Online Fashion, May 2020
    • COVID-19 Impact on Online Gaming & Video on Demand, May 2020
    • COVID-19 Impact on Online Luxury & Online Education, May 2020
    • Year-on-Year Change in Weekly Short-Term Rentals, by Airbnb, Booking.com and Expedia, Week 1- Week 18 2020
    • Year-on-Year Change in Weekly E-Commerce Sales of FMCG, By Selected Countries, in %, End of February/ Early March 2020
    • Digital Games Revenues, in USD billion, March 2019 & March 2020
  • 2.4. Online Payments
    • COVID-19 Impact on Online & Mobile Payment, May 2020
    • The Impact of COVID-19 on Payments Revenues, incl. Payments Revenues in 2019, Pre-COVID-19 Forecast, and Payments Revenues Forecast Under The Impact of COVID-19, in USD billion, 2020
    • Post-COVID-19 Forecast for Digital Commerce & Payments Spending, in USD trillion, 2020f & 2021f Compared to 2019
    • Share of Respondents Who View Contactless as a Cleaner Way to Pay, in %, April 2020
    • Payment Methods Most Used When Shopping Online During The Pandemic, in % of Online Shoppers, by Selected Countries, April 2020
    • Payment Methods Used For the First Time When Shopping Online During The Pandemic, in % of Online Shoppers, by Selected Countries, April 2020
    • Criteria for Choosing a Payment Method in Online Shopping Which Became More Important Since The Pandemic Outbreak, in % of Online Shoppers, by Selected Countries, April 2020

3. Asia-Pacific

  • 3.1. Regional
    • Average Increase in Mobile Spending on Selected Products and Services, by 1st Week of Containment and 1st Week of a Lockdown Following the Outbreak of COVID-19, 2020
    • Expected Changes in Demand for Food Delivery After the Coronavirus Outbreak, in % of Consumers, By Selected Countries and Territories, March 2020
  • 3.2. China
    • Total Retail Sales & Online Retail Sales of Goods, in CNY trillion, Q1 2019 & Q1 2020
    • E-Commerce Share of Total Retail Sales of Products, in %, Q1 2019 & Q1 2020
    • Change in Consumption of Internet Users in Selected Industries, by Perceived Change During Coronavirus Outbreak and Expected Change 1 and 3 Months After, in % Compared to 2019, February 2020
    • Share of Consumers Who Said They Would Be More Willing to Buy Daily Necessities and Fresh Products Online After The Pandemic, in %, February 2020
    • Growth in Usage of Selected Online Medical Platforms, in %, December 2019 - January 2020
  • 3.3. South Korea
    • E-Commerce Sales by Product Categories, in KRW billion, and Year-on-Year Change, in %, Q1 2019 & Q1 2020
  • 3.4. India
    • Digital Activities Done Since the Covid-19 Outbreak, by Using More and Just Started Using, in % of Adults, 3-6 April 2020
    • Top Three Digital Payment Channels by Year-on-Year Growth During Coronavirus Outbreak, in %, February/March 2020
  • 3.5. Thailand
    • Online Food Delivery Sales Projection, by Pre-Pandemic (2019 Forecast) and Post-Pandemic (2020 Forecast), March 2020
    • Share of Food Delivery App Users Who Use These Services Due To Fear of COVID-19, in %, by Generation, March 2020

4. Europe

  • 4.1. Regional
    • Breakdown of The Perceived Change in Online Shopping in The Past 2 Weeks, in % of Online Shoppers, by Germany, The Netherlands & Norway, W/C March 23, 2020
    • Reasons For Shopping Online More and For Shopping Online Less in the Past 2 Weeks, in % of Online Shoppers in Germany, The Netherlands and Norway, W/C March 23, 2020
    • Current Effects of Coronavirus Pandemic on E-Commerce Businesses According to E-Commerce Associations and Industry Participants, March 2020
    • Top 5 Product Categories by Increased and Decreased Number of Online Purchases As Made by Online Shoppers in Germany, The Netherlands and Norway in The Previous 2 Weeks, by in % Change, W/C March 23, 2020
    • Year-on-Year Change in FMCG E-Commerce Sales During the Pandemic, in %, by Italy and Spain, Week 1 - Week 12 of 2020
    • Growth in Traffic to Education Information and Family & Youth Education Websites and Apps During the Lockdown, by Germany, France, Italy, Spain and the UK, in %, March 16-22 Compared to December 30, 2019 - January 5, 2020
  • 4.2. UK
    • Average Weekly B2C E-Commerce Sales and Share of Total Retail Sales, in %, January-March 2019 & January-March 2020
    • Breakdown of Perceived Change in Online Shopping for Selected Categories Due to COVID-19, in % of Adults, March 11 and March 25, 2020
    • Consumer Expectations Regarding Their Shopping Behavior After COVID-19 Is Over, in %, March 2020
  • 4.3. Germany
    • Share of E-Commerce Merchants Who Have Felt the Impact of COVID-19, in %, March 2020
    • Current Effects of COVID-19 on E-Commerce Merchants, in % of E-Commerce Merchants Who Felt The Impact of COVID-19, March 2020
    • Expected Effects of COVID-19 on E-Commerce Merchants, in % of E-Commerce Merchants, March 2020
  • 4.4. France
    • Share of E-Commerce Websites in France Remaining Open Amidst Coronavirus Outbreak, in %, March 2020
    • Share of E-Commerce Websites With Increased or Decreased Sales Due to COVID-19, in %, March 2020
    • Share of E-Commerce Websites Reporting Delivery Delays Due to COVID-19, in %, March 2020
    • Year-on-Year Change in Weekly Sales of FMCG, by Selected Channels, in %, February 24 - March 1, March 2 - 8, March 9 - 15 (Before Confinement Due To COVID-19), 2020
  • 4.5. Italy
    • Year-on-Year Change in FMCG Sales, by E-Commerce & Offline, Week 1 - Week 12 of 2020
    • Consumer Expectations Concerning Spending on Selected Categories One Month Following the Coronavirus Lockdown, in % of Consumers, March 2020
  • 4.6. Netherlands
    • Breakdown of Expected Increase/Decrease in Online Shopping Post-COVID-19 Compared to Before, by Grocery and Non-Grocery, in % of Adults, April/May 2020
  • 4.7. Russia
    • Year-on-Year Change in Weekly E-Commerce Volume Sales of FMCG, by Categories of FMCG, in %, Calendar Weeks 6-11 in 2020

5. North America

  • 5.1. USA
    • Share of Consumers Shopping Online More Frequently as A Result of The Coronavirus Outbreak, in %, March 2020
    • Net Purchase Intent During Coronavirus Pandemic Over the Next Two Weeks, By Selected Categories, By Online And In-Store, in Percentage Points, March 30 - April 5, 2020
    • Online Merchants Purchased From During COVID-19 Outbreak, in % of Online Shoppers, April 2020
    • Breakdown of Expected Increase/Decrease in Online Shopping Post-COVID-19 Compared to Before, by Grocery and Non-Grocery, in % of Consumers, April/May 2020
    • Breakdown of Expected Effect of The Coronavirus on E-Commerce Businesses, in % of E-Commerce Retailers, March 2020
    • Top Expectations and Actions Taken by E-Commerce Retailers Due to Coronavirus, in % of E-Commerce Retailers, March 2020
    • Share of Online Shoppers Willing to Give Retailers More Time to Deliver Items, in %, April 2020
    • Expected Change in Preference for Food Services Due to COVID-19 Outbreak, in % of Consumers, Week Ending March 6 & Week Ending March 13, 2020
    • Breakdown of Changes in Online Food Shopping Behaviors Due to Coronavirus Pandemic, in % of Grocery Shoppers, March 2020
    • Change in Number of Downloads of Selected Grocery Delivery Apps, in %, Mid-March 2020 Compared to February 2020
    • Precautions Taken by Consumers Due To COVID-19 When Shopping In-Store, in % of Consumers, March 2020
    • Perceived Importance of the Contactless Feature in Credit Cards, in % of Consumers, by Pre COVID-19 and on March 3, 2020
    • Share of SMBs Seeing an Increase in Contactless Payments Since the COVID-19 Pandemic, in %, March 2020

6. Latin America

  • 6.1. Regional
    • The Impact of COVID-19 on Online Payments in Latin America, April 2020
  • 6.2. Brazil
    • Year-on-Year Change in Number and Value of E-Commerce Purchases, by Selected Categories, in %, February/March 2020
    • Year-on-Year Change in E-Commerce Sales of Selected Health & Hygiene Product Categories, in %, February & March 2020
  • 6.3. Mexico
    • Breakdown of Expected Increase/Decrease in Online Shopping Post-COVID-19 Compared to Before, by Grocery and Non-Grocery, in % of Consumers, April 2020
  • 6.4. Chile
    • Year-on-Year Change in Card Payment Transactions, by Online and in-Store, in %, Week 1 - Week 4 of March 2020
    • Online Share of Card Payments, in %, Week 1 - Week 4 of March 2019 & 2020

7. Middle East & Africa

  • 7.1. Regional
    • Share of Internet Users Who Have Food or Groceries Delivered to Their Homes More Frequently Due to COVID-19 Outbreak, by Selected Countries in MENA, March 2020
  • 7.2. South Africa
    • Breakdown of Expected Increase/Decrease in Online Shopping Post-COVID-19 Compared to Before, by Grocery and Non-Grocery, in % of Adults, April 2020