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市場調査レポート

オンライントラベルの世界市場:2019年

Global Online Travel Payment 2019

発行 yStats.com GmbH & Co. KG 商品コード 922335
出版日 ページ情報 英文 90 Pages/Charts
納期: 即日から翌営業日
価格
本日の銀行送金レート: 1USD=108.54円で換算しております。
オンライントラベルの世界市場:2019年 Global Online Travel Payment 2019
出版日: 2020年01月16日 ページ情報: 英文 90 Pages/Charts
概要

クレジットカードは、オンラインで旅行予約をする際の主要な支払い形態です。しかし、ここ数年は、デジタルウォレットやローカルペイメントスキームといった代替手段が人気を獲得しています。yStats.com の最新調査によると、消費者の約3人に1人が旅行プロバイダーに対して複数の支払いオプションを望んでいます。会計の際に希望する支払い手段が利用できない場合、フラストレーションを感じると答えた回答者は2ケタ台となりました。

当レポートでは、世界のオンライントラベル市場について調査分析し、世界の主要動向、地域・国別の主要動向などについて、体系的な情報を提供しています。

第1章 マネジメントサマリー

第2章 世界の動向

  • オンライントラベル市場の概要と動向
  • オンライントラベルの売上
  • 旅行者が好む旅行の支払い方法トップ3
  • オンラインで休暇の予約をする際に、広範囲の支払いオプションを要望する旅行者のシェア
  • オンラインで休暇の予約をする際に、要望する支払方法が使えない場合はフラストレーションを感じる旅行者のシェア
  • カゴ落ち率/カート放棄率:主な産業別
  • 旅行・航空券予約における主なカゴ落ち/カート放棄の理由:回答者比
  • 駆け込み購入に航空会社のアプリケーションを利用したいと思う航空旅客者のシェア
  • ホテル経営者の技術投資プライオリティ、トップ6
  • 消費者が音声認識を利用した支払いを望む製品・サービス:旅行関連カテゴリーを含む、消費者比

第3章 北米

  • 地域全体
  • 米国

第4章 アジア太平洋地域

  • 地域全体
  • 中国
  • 日本
  • 韓国
  • インド
  • オーストラリア
  • 東南アジア

第5章 欧州

  • 地域全体
  • 英国
  • ドイツ
  • フランス
  • イタリア
  • ロシア
  • トルコ

第6章 ラテンアメリカ

  • 地域全体
  • ブラジル
  • アルゼンチン

第7章 中東・アフリカ

  • 地域全体
  • サウジアラビア
  • UAE
  • 南アフリカ
目次
Product Code: 1467

"Digital Travel Payments Shift to Alternative Means."

Credit cards challenged by alternative means in online travel payments

Plastic has traditionally been the main mode of paying for travel bookings online. In the past several years, however, alternatives such as digital wallets and local payment schemes have gained popularity. A recent survey cited in the yStats.com report revealed that close to one in three consumers expect travel providers to offer multiple payment options. If not offered their preferred payment mean at the checkout, a double-digit share of respondents would feel frustrated.

The number of payment methods on offer in digital travel is rising

With cart abandonment rates in travel & airlines sector being the highest across all E-Commerce sectors, businesses are taking their customers' concerns seriously and are adding a growing number of payment methods to their offerings. Furthermore, mobile checkout is being optimized by adding seamless payment methods such as mobile wallets.

Covered Regions:

Asia-Pacific, Europe, North America, Latin America, Middle East & Africa.

Companies Mentioned:

Mastercard Inc, Visa Inc, PayPal Inc, Airbnb Inc., Alibaba Group Holdings, Booking Holdings Inc, Tencent Holdings, easyJet Plc, Apple Inc, Cleartrip Pvt Ltd.

Table of Contents

1. Management Summary

2. Global

  • Online Travel Payment Overview & Trends, January 2020
  • Online Travel Sales, in USD billion, 2019e & 2023f
  • Top 3 Payment Methods Preferred To Pay For Trips, in % of Travelers, 2018
  • Share of Travelers Who Want a Range of Payment Options When Booking Holidays Online, in %, 2018
  • Share of Travelers Who Feel Frustrated When They Are Not Able To Pay With Their Preferred Payment Method When Booking Holidays Online, in %, 2018
  • Cart Abandonment Rate by Selected Industries, in %, 2018
  • Top Reasons Cart Abandonment in Travel and Airline Booking, in % of Respondents, 2018
  • Share of Airline Passengers Who Would Pay for Last-Minute Purchases With An Airline App, in %, 2019
  • Top 6 Technology Investment Priorities of Hoteliers, July 2019
  • Products and Services That Consumers Would Pay For Via Voice Recognition, incl. Travel-Related Categories, in % of Consumers, Q2 2019

3. North America

  • 3.1. Regional
    • Share of Travelers Who Find “Ease of Payment” To Be An Important Factor When Choosing An Online Travel Agency, in % of Travelers, September 2019
  • 3.2. USA
    • Online Travel Sales, in USD billion, and in % Year-on-Year Change, 2017 - 2022f
    • Top Payment Methods Used On Online Travel Websites, in % of Consumers, 2017 & 2018
    • Share of Travelers Who Prefer To Use Credit Card Over Other Payment Methods When Traveling, in %, March 2019
    • Ways in Which Travelers Would Use Points or Miles From a Travel Rewards Credit Card, in % of Travelers, February 2019
    • Share of Travelers Who Plan to Use a Credit Card to Fund Their Summer Travel, in %, February 2019
    • Share of Internet Users Who Would Be More Likely To Take A Trip If They Could Pay For It Over Time With Something Other Than Credit Card, in %, May 2018
    • Breakdown of Actual and Preferred Payment Methods To Pay For Purchases When Traveling, in % of Millennial & Gen Z Travelers, August 2019
    • Share of Travelers Who Would Be Comfortable Booking a Trip by Voice, in %, 2018
    • Breakdown of E-Commerce Transactions by Payment Method, in %, 2018e
    • Payment Methods Accepted by Top 3 Travel Websites, January 2020

4. Asia-Pacific

  • 4.1. Regional
    • Online Travel Sales, in USD billion, 2018 & 2021f
  • 4.2. China
    • Online Travel Sales, in CNY billion, Year-on-Year Change, in %, 2015 - 2022f
    • Share of Travelers Preferring to Pay for Trips via Alipay, in %, 2018
    • Payment Methods Used by Chinese Tourists During Overseas Travel, in % of Chinese Tourists Travelling Overseas, 2017 & 2018
    • Breakdown of Actual and Preferred Payment Methods To Pay For Purchases When Traveling, in % of Millennial & Gen Z Travelers, August 2019
    • Usage of Mobile Payment by Chinese Tourists During Overseas Travel, by Destination Country, in % of Chinese Travelers to Each Destination, October 2018
    • Types of Products and Services in Outbound Travel Paid for Via Mobile, in % of Users, 2018
    • Mobile Payment Platforms Used In Outbound Travel, in % of Users, 2018
  • 4.3. Japan
    • Online Travel Sales, in USD billion, 2019e & 2023f
    • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2018
    • Payment Methods Used While Travelling Abroad, in % of Travelers, 2018
  • 4.4. South Korea
    • Online Travel Sales, in USD billion, 2019e & 2023f
    • Payment Methods Used in Online Shopping, in % of Online Shoppers, 2017 & 2018
  • 4.5. India
    • Total Travel Spending, in USD billion, Online Share, in %, and Online Travel Spending, in USD billion, 2018 & 2021f
    • Top 3 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2018e
    • Breakdown of Actual and Preferred Payment Methods To Pay For Purchases When Traveling, in % of Millennial & Gen Z Travelers, August 2019
  • 4.6. Australia
    • Breakdown of Actual and Preferred Payment Methods To Pay For Purchases When Traveling, in % of Millennial & Gen Z Travelers, August 2019
  • 4.7. Southeast Asia
    • Online Travel Sales in Southeast Asia, in USD billion, by Vacation Rentals, Hotels and Flights, in USD billion, 2015, 2019f & 2025f
    • Top 3 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, by Selected Countries in Southeast Asia, 2018

5. Europe

  • 5.1. Regional
    • Total Travel Sales, in EUR billion, Online Share of Travel Sales, in %, and Online Travel Sales, in EUR billion, 2018e, 2019f & 2022f
  • 5.2. UK
    • Breakdown of Actual and Preferred Payment Methods To Pay For Purchases When Traveling, in % of Millennial & Gen Z Travelers, August 2019
    • Breakdown of E-Commerce Transactions by Payment Method, in %, 2018e
  • 5.3. Germany
    • Breakdown of Payment Methods Preferred When Booking Holiday Trips Online, in % of Travelers, May 2019
    • Share of Travelers Who Would Book Online More Frequently If They Could Pay by Invoice or Direct Debit, in %, May 2019
    • Payment Methods Used and Preferred To Book Last-Minute Travel, in % of Last-Minute Travel Bookers, April 2018
  • 5.4. France
    • Top 3 Most Important Factors When Choosing an Online Travel Agency, incl. Payment, in % of Travelers, September 2019
    • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, July 2018
  • 5.5. Italy
    • Online Travel Sales, in EUR billion, 2018 & 2019e
    • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, July 2018
  • 5.6. Russia
    • Online Travel Sales, in RUB billion, 2017 & 2018
    • Online Payment Methods Used To Book Hotels, in % of Online Payment Users, July 2019
    • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2017 & 2018
  • 5.7. Turkey
    • Online Travel Sales, in TRY billion, 2017 & 2018
    • Breakdown of E-Commerce Transactions by Payment Method, in %, 2018e

6. Latin America

  • 6.1. Regional
    • Total Travel Sales, by Online Travel Sales, and Offline Travel Sales, in USD billion, 2018
    • Breakdown of Online Purchases in the Past Month by Payment Method Used, in % of Online Shoppers with a Bank Account, by Selected Countries, 2018
  • 6.2. Brazil
    • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, May 2018
    • Payment Methods Accepted by Top 3 Travel Websites, January 2020
  • 6.3. Argentina
    • Online Travel Sales, in ARS billion, and Year-on-Year Change, in %, 2014 - 2018
    • Top 3 Most Important Factors When Choosing an Online Travel Agency, incl. Payment, in % of Travelers, September 2019
    • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2017 & 2018

7. Middle East & Africa

  • 7.1. Regional
    • Online Travel Sales, by OTAs, Supplier Website and Supplier App, in USD billion, 2021f
    • Breakdown of Payment Methods Used in E-Commerce in the Middle East, in % of Online Shoppers, 2018e
  • 7.2. Saudi Arabia
    • Debit Card's Share of Online Travel Bookings on Cleartrip and Flyin, in %, 2018
  • 7.3. UAE
    • Breakdown of Online Travel Bookings on Cleartrip and Flyin by Credit Cards and Debit Cards, in %, 2018
  • 7.4. South Africa
    • Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2018
    • Payment Methods Accepted by Top 3 Travel Websites, January 2020